IMPORTANT INFORMATION
32"/42" LCD TV
NS-32L121A13
NS-42L260A13
WE ARE GOING GREEN!
A copy of your User Guide is not provided in the box but is available
online.
Enter your model number in the Product Search field,
then click Search.
You can also find additional troubleshooting information
NS-32L121A13/NS-42L260A13
17 Remote control batteries should not be exposed to
Important Safety
Instructions
CAUTION
excessive heat such as sunshine, fire, or the like.
18 The apparatus should not be exposed to dripping or
splashing and no objects filled with liquids, such as
vases, should be placed on the apparatus.
WARNING
RISK OF ELECTRIC SHOCK
Electric shock hazard
DO NOT OPEN
To reduce the risk of fire or electric shock, do not remove
any cover or expose the device to rain or moisture. No
user-serviceable parts are inside. Refer servicing to
qualified service technicians.
This symbol indicates that dangerous
voltage constituting a risk of electric
shock is present within your TV. This
label is located on the back of your TV.
Lightning
For added protection for your device receiver during a
lightning storm, or when it is left unattended and unused
for long periods of time, unplug it from the power outlet
and disconnect any antenna or cable system. This helps
prevent property damage and personal injury from
lightning and power line surges.
This symbol indicates that there are
important operating and maintenance
instructions in the literature
accompanying your TV.
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Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in
accordance with the manufacturer's instructions.
Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
Power lines
An outside antenna system should not be located in the
vicinity of overhead power lines or other electric light or
power circuits, or where it can fall into such power lines or
circuits. When installing an outside antenna system,
extreme care should be taken to keep from touching such
power lines or circuits as contact with them might be fatal.
Handling the LCD panel
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9
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•
•
Your TV’s screen is made of glass. Do not drop your TV
or hit, jolt, or press hard against the LCD panel. If the
screen breaks, be careful of broken glass.
If the LCD panel is broken, make absolutely sure that
you do not touch the liquid in the panel. This may
cause skin inflammation.
If the liquid gets in your mouth, immediately gargle,
rinse, and consult with your doctor. Also, if the liquid
gets in your eyes or touches your skin, consult with
your doctor after rinsing for at least 15 minutes or
longer in clean water.
10 Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
Replacement parts
When replacement parts are required, make sure that the
service technician uses replacement parts specified by the
manufacturer that have the same characteristics as the
original part. Unauthorized substitutions may result in fire,
electric shock, personal injury, or other hazards.
11 Only use attachments/accessories specified by the
manufacturer.
12 Use only with the cart, stand, tripod,
bracket, or table specified by the
manufacturer, or sold with the apparatus.
When a cart is used, use caution when
moving the cart/apparatus combination
to avoid injury from tip-over.
Safety check
S3125A
After completing any service or repair to this device, ask
the service technician to perform routine safety checks to
determine that your TV is in correct operating condition.
13 Unplug this apparatus during lightning storms or when
unused for long periods of time.
Power source
14 Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally,
or has been dropped.
Operate your TV only from the type of power source
indicated on the marking label. If you are not sure of the
type of power supplied to your home, consult an
electrician or your local power company.
Servicing
These servicing instructions are for use by qualified service
personnel only. To reduce the risk of electric shock, do not
perform any servicing other than that contained in the
operating instructions unless you are qualified to do so.
15 The wall plug is the disconnecting device. The plug
must remain readily operable.
16 An apparatus with three-prong, grounding-type plug is
a Class I apparatus which needs to be grounded to
prevent possible electric shock. Make sure that you
connect the Class I apparatus to a grounding-type,
three-prong outlet.
3
Condensation
CAUTION
Moisture will form on the TV if the TV is brought from cool
surroundings into a warm room or if the temperature of
the room rises suddenly. When this happens, the TV's
performance may be impaired. To prevent this, let the TV
stand in its new surroundings for about an hour before
switching it on, or make sure that the room temperature
rises gradually.
Condensation may also form during the summer if the TV
is exposed to the breeze from an air conditioner. In such
cases, change the location of the TV.
Damage requiring service
Unplug this TV from the power outlet and refer servicing
to qualified service personnel under the following
conditions:
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When the power supply cord or plug is damaged or
frayed.
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If liquid has been spilled or objects have fallen into
your TV.
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If your TV has been exposed to rain or water.
If your TV does not operate normally by following the
operating instructions. Adjust only those controls
that are covered by the operating instructions
because incorrect adjustment of other controls may
result in damage and will often require extensive
work by a qualified technician to restore your TV to its
normal operation.
Mobile telephone warning
To avoid interference with your TV picture and sound,
operating problems, or even damage, keep your cordless
and cellular telephones away from the TV.
End of life directives
Your TV contains tin-lead solder and a fluorescent lamp
containing a small amount of mercury. Disposal of these
materials may be regulated for environmental reasons.
Your TV also contains material that can be recycled and
reused. For disposal or recycling information, contact your
local authorities to find a recycler in your area.
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If your TV has been dropped or damaged in any way.
When your TV exhibits a distinct change in
performance.
Outdoor antenna grounding
If an outside antenna or cable system is connected to your
TV, make sure that the antenna or cable system is
grounded to provide some protection against voltage
surges and built-up static charges. Article 810 of the
National Electrical Code, ANSI/NFPA No. 70, provides
information with respect to correct grounding of the mast
and supporting structure, grounding of the lead-in wire to
an antenna discharge unit, size of grounding conductors,
location of the antenna-discharge unit, connection to
grounding electrodes, and requirements for the grounding
electrode.
Non-active pixels
The LCD panel contains almost 3 million thin film
transistors, which provide exceptionally sharp video
quality. Occasionally, a few non-active pixels may appear
on the screen as a fixed blue, green, or red point. These
non-active pixels do not adversely affect the performance
of your TV, and are not considered defects.
Troubleshooting
Warning
1
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Do not try to repair your TV yourself. Contact
authorized service personnel.
Remote control
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Problem
Solution
5
Remote control does not
work
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•
Make sure that the power cord is correctly
7
connected to your TV and a power outlet.
Make sure that there are no obstructions
between the remote control and the remote
control sensor on the front of the TV.
Point the remote control directly at the remote
control sensor on your TV. For the location of the
remote control sensor, see “Front” in the online
User Guide.
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Antenna lead-in wire
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Grounding clamp
2
Antenna discharge unit
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Make sure that the batteries are installed
correctly. See “Installing remote control
batteries” in the online User Guide.
Replace dead batteries with new batteries. See
“Installing remote control batteries” in the
online User Guide.
Grounding conductors
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Ground clamps
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Power service grounding electrode system
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Trouble programming your
existing universal remote
control
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See instructions and a table of common codes in
“Programming a different universal remote
control” in the online User Guide.
Codes are subject to change. For up-to-date
codes, go to
Replace dead batteries with new batteries. See
“Installing remote control batteries” in the
online User Guide.
Refer to the User Guide that accompanied your
universal remote control and contact the
manufacturer if problems persist.
Electric service equipment
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Note to CATV system installer
Article 820 of the National Electrical Code, ANSI/NFPA No.
40 provides guidance for correct grounding. Specifically, it
states that the cable ground must be connected to the
grounding system of the building as close to the point of
cable entry as practical.
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NS-32L121A13/NS-42L260A13
General
Notes
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If the problem is not solved by using these
troubleshooting instructions, turn off your TV,
then turn it on again.
Additional troubleshooting information is in
your online User Guide. Go to
www.insigniaproducts.com, click Support &
Service, enter your model number in the
Product Search field, then click Search.
Problem
Solution
No power
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Make sure that the power cord is correctly
connected to your TV and a power outlet.
Unplug the power cord, wait 60 seconds, then
plug the cord back in and turn on your TV.
Other devices (for example, a surround sound
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. After you have
determined which device is causing
Specifications
Specifications are subject to change without notice.
interference, move it further from the TV to
eliminate the interference.
Dimensions and weight
“No signal” error
message is displayed
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Press INPUT and make sure that you have
selected the correct input for the device or
service you are trying to use.
If you are using a cable or satellite box, use the
remote that came with that box to change
channels.
Make sure that you have the correct input
selected to view channels from the cable or
satellite box.
NS-32L121A13
NS-42L260A13
30.65 × 20.05 × 4.19 in.
(77.9 × 50.9 × 10.6 cm)
39.82 × 25.59 × 3.57 in.
(101.1 × 65 × 9.1 cm)
Without stand
19.82 lbs. (9 kg)
32.85 lbs. (14.9 kg)
30.65 × 21.82 × 9.06 in.
(77.9 × 55.4 × 23 cm)
39.82 × 27.49 × 10.11 in.
(101.1 × 69.8 × 25.7 cm)
With stand
20.93 lbs. (9.5 kg)
39.02 lbs. (17.7 kg)
Screen
After Auto Channel
Search, there are no
channels
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Reception can vary by channel depending on the
broadcast power level of a given station. Contact
your cable or satellite TV provider.
Make sure that the antenna or cable/satellite TV
is connected securely to your TV.
Try replacing the cable between the
antenna/cable or cable/satellite box and
your TV.
NS-32L121A13
NS-42L260A13
Screen size measured
diagonally
Display type
Panel 60 Hz vs.120 Hz
Display resolution
Panel resolution
Aspect ratio
Contrast ratio
(typical)–panel
Dynamic contrast
ratio– list value
Brightness (center
typical) cd/m2
Comb filter
Response time
Horizontal viewing
angle
Vertical viewing
angle
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31.5 in.
42 in.
LCD
60Hz
720p
LCD
120Hz
1080p
One or more channels
do not display
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Make sure that the channels are not blocked. See
“Setting parental control levels” in the online
User Guide.
Make sure that the channels are not hidden. The
channel may have been deleted from the
channel list. You can tune to the channel by
pressing the number buttons or you can add the
channel back to the channel list. See “Hiding
channels” in the online User Guide.
If you are using a cable or satellite box, use the
remote that came with that box to change
channels.
Make sure that you have the correct input
selected to view channels from the cable or
satellite box.
1366 (H) × 768 (V)
16:9
1920 (H) × 1080 (V)
16:9
3000:1
5000:1
350 nits
4000:1
25000:1
400 nits
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3d y/c digital
6.5 ms
3d y/c digital
6.5 ms
178
178
178
178
If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” in the online User Guide.
Display resolutions (both models)
Password is lost
HDMI 1.3
1080p, 1080i, 720p, 480p, 480i
1080i, 720p, 480p, 480i
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Enter 9999 to access parental controls, then set
a new password. See “Setting or changing the
password” in the online User Guide.
Component video
Tuner (both models)
Some settings cannot be
accessed
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If a setting is grayed, the setting is not available
in the current video input mode.
Analog
Digital
NTSC
TV cabinet creaks
ATSC, 8-VSB, Clear-QAM
When the TV is in use, the temperature rises
naturally and may cause the cabinet to expand
or contract which can cause a creaking noise.
This is not a malfunction.
Control buttons do not
work
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Make sure that the Button Lock option is set to
Off. See “Locking control buttons” in the online
User Guide.
Unplug the power cord, wait a few seconds, then
plug the cord back in and turn on your TV.
TV keeps turning off
Make sure that the sleep timer is not turned on.
See “Setting the sleep timer” in the online User
Guide.
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Inputs
Legal notices
NS-32L121A13
NS-42L260A13
FCC Part 15
2 (side)
3 (side)
This device complies with Part 15 of the FCC Rules. Operation of this
product is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply within the limits for
a class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
E-EDID compliant
HDCP compliant
E-EDID compliant
HDCP compliant
HDMI
Component video
Composite video
1 (back)
1 (back)
1 (back)
Share with Component-Y
1 (back)
Share with Component-Y
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Shared audio
(component and
composite)
Yes
Yes
S-Video
PC/VGA
No
No
1 (back)
1 (back)
3.5mm PC audio
input
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Reorient or relocate the receiving antenna.
1 (side)
1 (side)
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
DVI
1 (side) (HDMI 1/DVI jack) 1 (side) (HDMI 1/DVI jack)
1 (side) 1 (side)
Support JPEG and firmware Support JPEG and firmware
•
Consult the dealer or an experienced radio/TV technician for help.
USB
upgrade upgrade
FCC warning
Changes or modifications not expressly approved by the party
responsible for compliance with the FCC Rules could void the user’s
authority to operate this equipment.
Outputs (both models)
Video
No
1 (side)
1 (back)
No
Cables
Analog audio/headphone
Digital audio
WiFi
Connections to this device must be made with shielded cables with
metallic RF/EMI connector hoods to maintain compliance with FCC Rules
and Regulations.
Ethernet
No
Canada ICES-003 statement
This Class B digital apparatus complies with Canadian ICES-003.
Audio
Standard Television Receiving Apparatus — Appareil de réception
NS-32L121A13
Number: 2
Watts per channel: 8W
NS-42L260A13
Number: 2
Watts per channel: 10W
télévision ordinaire, Canada BETS-7 / NTMR-7
Dolby License Notice and Trademark Acknowledgement
Speakers
Manufactured under license from Dolby
Laboratories. Dolby and the double-D symbol
are trademarks of Dolby Laboratories.
Power
NS-32L121A13
On: 110W
Standby: <1W
NS-42L260A13
On: 170W
Standby: <1W
HDMI
HDMI, the HDMI logo, and High-Definition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Power consumption
Power input
120V/60Hz
120V/60Hz
Miscellaneous
NS-32L121A13
NS-42L260A13
OSD languages
INlink
Game Mode
ENERGY STAR qualified
Internet connectable
English, French, Spanish
English, French, Spanish
Yes
No
No
No
Yes
Yes
No
No
M4 type (25 mm length)
(4 pcs)
M6 type (12 mm length)
(4 pcs)
TV base screws
V-Chip (version 2.0)
Sleep timer
Channel labeling
VESA mount (mm)
(horizontal × vertical)
Yes
Yes
Yes
Yes
Yes
Yes
200 × 200
400 × 200
Note
The length of the wall-mount screws vary depending
on the wall-mount bracket you purchased. See the
instructions that came with the wall-mount bracket
for screw lengths.
6
NS-32L121A13/NS-42L260A13
What does the warranty not cover?
One-year limited warranty -
Insignia Televisions
Definitions:
Insignia Products (“Insignia”) warrants to you, the original purchaser of
this new Insignia-branded television (“Product”), that the Product shall be
free of defects in the original manufacturer of the material or
workmanship for a period of one (1) year from the date of your purchase
of the Product (“Warranty Period”). For this warranty to apply, your
Product must be purchased in the United States or Canada from a Best
Buy or Future Shop authorized dealer of Insignia brand products only that
are packaged with this warranty statement.
This warranty does not cover:
•
•
•
•
•
•
•
•
•
•
Customer instruction/education
Installation
Set up adjustments
Cosmetic damage
Damage due to acts of God, such as power surges
Accident(s)
Misuse, unintentional or intentional
Abuse, unintentional or intentional
Negligence
Commercial purposes/use, including but not limited to use in a place
of business or in communal areas of a multiple dwelling
condominium or apartment complex, or otherwise used in a place of
other than a private home.
•
•
Modification of any part of the Product, including the antenna
Plasma display panel damaged by static (non-moving) images
applied for lengthy periods (burn-in).
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you
purchased the Product. Your purchase date is printed on the receipt you
received with the Product.
•
•
•
Damage due to incorrect operation or maintenance
Connection to an incorrect voltage or power supply
Attempted repair by any person not authorized by Insignia to service
the Product
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or
workmanship of the Product is determined to be defective by an
authorized Insignia repair center or store personnel, Insignia will (at its
sole option): (1) repair the Product with new or rebuilt parts; or (2) replace
the Product at no charge with new or rebuilt comparable products or
parts. Products and parts replaced under this warranty become the
property of Insignia and are not returned to you. If service of Products or
parts are required after the Warranty Period expires, you must pay all
labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage
terminates if you sell or otherwise transfer the Product.
•
•
Products sold “as is” or “with all faults”
Consumables, including but not limited to batteries (i.e. AA, AAA,
C etc.)
•
Products where the factory applied serial number has been altered or
removed
•
•
Loss or Theft of this product or any part of the product
Failures or Damage caused by any contact including but not limited
to liquids, gels or pastes.
Up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the
display size or up to five (5) pixel failures throughout the display.
(Pixel based displays may contain a limited number of pixels that may
not function normally.)
•
How to obtain warranty service?
If you purchased the Product at a Best Buy or Future Shop retail store
location and your television Product has a screen size of less than 42
inches, please take your original receipt and the Product to any Best Buy
or Future Shop store. Make sure that you place the Product in its original
packaging or packaging that provides the same amount of protection as
the original packaging. If you purchased the Product from a Best Buy or
Future Shop online web site, mail your original receipt and the Product to
the address listed on the web site. Make sure that you put the Product in
its original packaging or packaging that provides the same amount of
protection as the original packaging.
To obtain in-home warranty service for a television with a screen 42
inches or larger, in the United States call 1-888-BESTBUY, Canada call
1-866-BESTBUY for Future Shop call 1-800-663-2275. Call agents will
diagnose and correct the issue over the phone or will have an
Insignia-approved repair technician dispatched to your home.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR
EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT,
INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS
MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE
PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF AND
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET
FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED,
WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES
AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR
PROVINCE TO PROVINCE.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy or
Future Shop branded retail stores or websites to the original purchaser of
the product in the county where the original purchase was made.
Contact Insignia:
For customer service please call 1-877-467-4289
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfield, Minnesota, U.S.A. 55423-3645
© 2012 BBY Solutions, Inc.
All rights reserved. INSIGNIA is a trademark of BBY Solutions, Inc.
Registered in some countries. All other products and brand names are
trademarks of their respective owners.
7
US & Canada: 1 (877) 467-4289
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfield, MN USA 55423-3645
© 2012 BBY Solutions, Inc.
All rights reserved. INSIGNIA is a trademark of BBY Solutions, Inc. Registered in some countries.
All other products and brand names are trademarks of their respective owners.
ENGLISH
12-0276
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