Insignia Flat Panel Television NS 37L760A12 User Manual

Important Information Document  
37" LCD TV  
NS-37L760A12  
 
CHILD SAFETY  
It makes a difference how and where you use  
your flat panel display  
As you enjoy your new product, keep these  
safety tips in mind  
The issue  
The home theater entertainment experience is a growing trend, and larger TVs are popular  
purchases. However, TVs are not always supported on the proper stands or installed  
according to the manufacturer’s recommendations. We and the consumer electronics  
industry are committed to making home entertainment enjoyable and safe.  
TVs that are inappropriately placed on dressers, bookcases, shelves, desks, speakers, chests, or  
carts may fall over and cause injury.  
Tune into safety  
One size of TV stand does not fit all. Use only a TV stand  
rated for the weight of your TV.  
Carefully read and understand all enclosed instructions  
for proper use of this product.  
Don’t let children climb on or play with entertainment  
system furniture and TVs.  
Don’t place TVs on furniture that can easily be used as  
steps, such as a crate or chest of drawers.  
Remember that children can become excited while  
watching a program, especially on a “larger-than-life” TV.  
Make sure that you place or install the TV where it cannot  
be pushed, pulled over, or knocked down.  
Make sure that you route all cords and cables so that they  
cannot be pulled or grabbed by curious children.  
Wall mounting  
If you decide to wall mount your TV, always remember:  
One size of wall mount does not fit all. Use only a wall mount rated for the weight of  
your TV and that has been recommended by this TV manufacturer, listed in this  
manual, or otherwise listed by an independent laboratory as suitable for your TV.  
Follow all instructions supplied by the TV and wall mount manufacturers.  
If you have any doubts about your ability to safely wall mount your TV, get help from a  
professional installer.  
Make sure that the wall where you are mounting the TV is  
appropriate. Some wall mounts are not designed to be  
mounted to walls backed with steel studs or cinder blocks. If  
you are unsure, ask a professional installer.  
TVs can be heavy. At least two people are required for safe wall mount installation.  
1
 
 
NS-37L760A12  
14 Refer all servicing to qualified service personnel.  
Servicing is required when the apparatus has  
been damaged in any way, such as  
Important safety  
instructions  
CAUTION  
power-supply cord or plug is damaged, liquid  
has been spilled or objects have fallen into the  
apparatus, the apparatus has been exposed to  
rain or moisture, does not operate normally, or  
has been dropped.  
RISK OF ELECTRIC SHOCK  
15 The wall plug is the disconnecting device. The  
DO NOT OPEN  
plug must remain readily operable.  
16 An apparatus with three-prong, grounding-type  
plug is a Class I apparatus. Class I apparatus  
which needs to be grounded to prevent  
possible electric shock. Make sure that you  
connect the Class I apparatus to a  
This symbol indicates that dangerous  
voltage constituting a risk of electric  
shock is present within your TV. This  
label is located on the back of your TV.  
grounding-type, three-prong outlet.  
This symbol indicates that there are  
important operating and maintenance  
instructions in the literature  
17 Remote control batteries should not be exposed  
to excessive heat such as sunshine, fire, or the  
like.  
accompanying your TV.  
18 The apparatus should not be exposed to  
dripping or splashing, and no objects filled with  
liquids, such as vases, should be placed on the  
apparatus.  
1 Read these instructions.  
2 Keep these instructions.  
3 Heed all warnings.  
4 Follow all instructions.  
5 Do not use this apparatus near water.  
6 Clean only with a dry cloth.  
Warnings  
Electric shock hazard  
To reduce the risk of fire or electric shock, do not  
remove any cover or expose the device to rain or  
moisture. No user-serviceable parts are inside. Refer  
servicing to qualified service technicians.  
7 Do not block any ventilation openings. Install in  
accordance with the manufacturer's  
instructions.  
8 Do not install near any heat sources such as  
radiators, heat registers, stoves, or other  
apparatus (including amplifiers) that produce  
heat.  
9 Do not defeat the safety purpose of the  
polarized or grounding-type plug. A polarized  
plug has two blades with one wider than the  
other. A grounding type plug has two blades  
and a third grounding prong. The wide blade or  
the third prong are provided for your safety. If  
the provided plug does not fit into your outlet,  
consult an electrician for replacement of the  
obsolete outlet.  
10 Protect the power cord from being walked on or  
pinched particularly at plugs, convenience  
receptacles, and the point where they exit from  
the apparatus.  
Lightning  
For added protection for your device receiver  
during a lightning storm, or when it is left  
unattended and unused for long periods of time,  
unplug it from the power outlet and disconnect any  
antenna or cable system. This helps prevent  
property damage and personal injury from  
lightning and power line surges.  
Power lines  
An outside antenna system should not be located in  
the vicinity of overhead power lines or other  
electric light or power circuits, or where it can fall  
into such power lines or circuits. When installing an  
outside antenna system, extreme care should be  
taken to keep from touching such power lines or  
circuits as contact with them might be fatal.  
Handling the LCD panel  
11 Only use attachments/accessories specified by  
the manufacturer.  
• Your TV’s screen is made of glass. Do not drop  
your TV or hit, jolt, or press hard against the LCD  
panel. If the screen breaks, be careful of broken  
glass.  
• If the LCD panel is broken, make absolutely sure  
that you do not touch the liquid in the panel. This  
may cause skin inflammation.  
• If the liquid gets in your mouth, immediately  
gargle, rinse, and consult with your doctor. Also, if  
the liquid gets in your eyes or touches your skin,  
consult with your doctor after rinsing for at least  
15 minutes or longer in clean water.  
12 Use only with a cart, stand, tripod,  
bracket, or table specified by the  
manufacturer, or sold with the  
apparatus. When a cart is used, use  
caution when moving the  
cart/apparatus combination to avoid injury from  
tip-over.  
13 Unplug this apparatus during lightning storms  
or when unused for long periods of time.  
2
 
   
Replacement parts  
When replacement parts are required, make sure  
Outdoor antenna grounding  
If an outside antenna or cable system is connected  
to your TV, make sure that the antenna or cable  
system is grounded to provide some protection  
against voltage surges and built-up static charges.  
Article 810 of the National Electrical Code,  
that the service technician uses replacement parts  
specified by the manufacturer that have the same  
characteristics as the original part. Unauthorized  
substitutions may result in fire, electric shock,  
personal injury, or other hazards.  
ANSI/NFPA No. 70, provides information with  
respect to correct grounding of the mast and  
supporting structure, grounding of the lead-in wire  
to an antenna discharge unit, size of grounding  
conductors, location of the antenna-discharge unit,  
connection to grounding electrodes, and  
Safety check  
After completing any service or repair to this device,  
ask the service technician to perform routine safety  
checks to determine that your TV is in correct  
operating condition.  
requirements for the grounding electrode.  
Power source  
Operate your TV only from the type of power source  
indicated on the marking label. If you are not sure  
of the type of power supplied to your home, consult  
an electrician or your local power company.  
1
2
3
4
Cautions  
Damage requiring service  
5
7
Unplug this TV from the power outlet and refer  
servicing to qualified service personnel under the  
following conditions:  
6
• When the power supply cord or plug is damaged  
Antenna lead-in wire  
1
or frayed.  
Grounding clamp  
• If liquid has been spilled or objects have fallen  
into your TV.  
• If your TV has been exposed to rain or water.  
• If your TV does not operate normally by following  
the operating instructions. Adjust only those  
controls that are covered by the operating  
instructions because incorrect adjustment of  
other controls may result in damage and will  
often require extensive work by a qualified  
technician to restore your TV to its normal  
operation.  
2
Antenna discharge unit  
3
Grounding conductors  
4
Ground clamps  
5
Power service grounding electrode system  
6
Electric service equipment  
7
• If your TV has been dropped or damaged in any  
way.  
Note to CATV system installer  
Article 820 of the National Electrical Code,  
ANSI/NFPA No. 40 provides guidance for correct  
grounding. Specifically, it states that the cable  
ground must be connected to the grounding  
system of the building as close to the point of cable  
entry as practical.  
• When your TV exhibits a distinct change in  
performance.  
Condensation  
Moisture will form on the TV if the TV is brought  
from cool surroundings into a warm room or if the  
temperature of the room rises suddenly. When this  
happens, the TV's performance may be impaired. To  
prevent this, let the TV stand in its new  
surroundings for about an hour before switching it  
on, or make sure that the room temperature rises  
gradually.  
Condensation may also form during the summer if  
the TV is exposed to the breeze from an air  
conditioner. In such cases, change the location of  
the TV.  
Mobile telephone warning  
To avoid interference with your TV picture and  
sound, operating problems, or even damage, keep  
your cordless and cellular telephones away from  
the TV.  
3
 
 
NS-37L760A12  
End of life directives  
Problem  
Solution  
Your TV contains tin-lead solder and a fluorescent  
Dark, poor, or no picture  
(screen is lit), but sound is  
good.  
Try another channel. The station may be  
experiencing problems.  
Make sure that the antenna or cable TV is  
connected correctly and securely. See  
“Connecting a cable or satellite box” or  
“Connecting an antenna or cable TV (no box)” in  
the online User Guide.  
Adjust the brightness. See “Adjusting the TV  
picture” in the online User Guide.  
Make sure that the correct picture mode is  
selected. See “Adjusting the TV picture” in the  
online User Guide.  
If you are using an antenna, the digital channel  
signal may be low. To check the digital channel  
signal strength, see “Checking the digital signal  
strength” in the online User Guide.  
If you are using an antenna and the signal  
strength is low, adjust the antenna or use a  
highly directional outdoor antenna or set-top  
antenna with a built-in amplifier.  
Make sure that the video cables are connected  
securely to your TV.  
The video cable(s) you are using may be bad. Try  
a new set.  
lamp containing a small amount of mercury.  
Disposal of these materials may be regulated for  
environmental reasons. Your TV also contains  
material that can be recycled and reused. For  
disposal or recycling information, contact your local  
authorities or the Electronic Industries Alliance at  
Non-active pixels  
The LCD panel contains almost 3 million thin film  
transistors, which provide exceptionally sharp video  
quality. Occasionally, a few non-active pixels may  
appear on the screen as a fixed blue, green, or red  
point. These non-active pixels do not adversely  
affect the performance of your TV, and are not  
considered defects.  
Troubleshooting  
Warning  
Do not try to repair your TV yourself. Contact  
authorized service personnel.  
No color, dark picture, or  
color is not correct.  
Try another channel. The station may be  
experiencing problems.  
Adjust the color settings. See “Adjusting the TV  
picture” in the online User Guide.  
Video and audio  
Make sure that the video cables are connected  
correctly and securely to your TV.  
Make sure that the antenna or cable TV is  
connected correctly and securely. See  
“Connecting a cable or satellite box” or  
“Connecting an antenna or cable TV (no box)” in  
the online User Guide.  
Problem  
Solution  
Picture does not fill the  
screen. There are black bars  
around the picture.  
Change the aspect ratio. An increasing amount  
of digital TV and movies are presented in wide  
screen (16:9). See “Adjusting the TV picture” in  
the online User Guide.  
If you are using an antenna, the digital channel  
signal may be low. To check the digital channel  
signal strength, see “Checking the digital signal  
strength” in the online User Guide.  
If you are using an antenna and the signal  
strength is low, adjust the antenna or use a  
highly directional outdoor antenna or set-top  
antenna with a built-in amplifier.  
No picture (screen is not lit)  
and no sound.  
Press on the TV or the remote control.  
Make sure that Audio Only option is set to Off.  
See “Playing TV audio only” in the online User  
Guide.  
Make sure that the video cables are connected  
securely to your TV.  
Adjust the contrast and brightness. See  
“Adjusting the TV picture” in the online User  
Guide.  
Make sure that the power cord is plugged in.  
Make sure that the correct video input source is  
selected. See “Selecting the video input source”  
in the online User Guide.  
Try another channel. The station may be  
experiencing problems.  
Make sure that the incoming signal is  
compatible.  
Make sure the antenna or cable TV is connected  
correctly and securely. See “Connecting a cable  
or satellite box” or “Connecting an antenna or  
cable TV (no box)” in the online User Guide.  
Check the closed caption settings. Some TEXT  
modes can block the screen.  
Only snow (noise) appears  
on the screen.  
Try another channel. The station may be  
experiencing problems.  
Make sure that the antenna or cable TV is  
connected correctly and securely. See  
“Connecting a cable or satellite box” or  
“Connecting an antenna or cable TV (no box)” in  
the online User Guide.  
If you are using an antenna, the digital channel  
signal may be low. To check the digital channel  
signal strength, see “Checking the digital signal  
strength” in the online User Guide.  
If you are using an antenna and the signal  
strength is low, adjust the antenna or use a  
highly directional outdoor antenna or set-top  
antenna with a built-in amplifier.  
4
 
   
Problem  
Solution  
Problem  
Solution  
Dotted lines or stripes  
appear on the screen.  
No output from one of the  
speakers  
Make sure that the antenna or cable TV is  
Adjust the audio balance. See “Adjusting sound  
connected correctly and securely. See  
“Connecting a cable or satellite box” or  
“Connecting an antenna or cable TV (no box)” in  
the online User Guide.  
settings” in the online User Guide.  
Make sure that the audio cables are connected  
correctly and securely to your TV.  
After images appear  
If you are using an antenna, the digital channel  
signal may be low. To check the digital channel  
signal strength, see “Checking the digital signal  
strength” in the online User Guide.  
If you are using an antenna and the signal  
strength is low, adjust the antenna or use a  
highly directional outdoor antenna or set-top  
antenna with a built-in amplifier.  
Make sure that the video cables are connected  
securely to your TV.  
The video cable(s) you are using may be bad. Try  
a new set.  
Other devices (for example, surround sound  
receiver, external speakers, fans, or hair dryers)  
may be interfering with your TV. Try turning off  
one device at a time to determine which device  
is causing interference. Once you have  
determined which device is causing  
interference, move it further from the TV to  
eliminate the interference.  
Do not display a still image, such as a logo,  
game, or computer image, for an extended  
period of time. This can cause a permanent  
after-image to be burned into the screen. This  
type of damage is not covered by your warranty.  
Remote control  
Problem  
Solution  
Remote control does not  
work.  
Make sure that the power cord is correctly  
connected to your TV and a power outlet.  
Make sure that there are no obstructions  
between the remote control and the remote  
control sensor on the front of the TV.  
Point the remote control directly at the remote  
control sensor on your TV. For the location of the  
remote control sensor, see “Aiming the remote  
control” in the online User Guide.  
Double images.  
Make sure that the batteries are installed  
correctly. See “Installing remote control  
batteries” in the online User Guide.  
Replace dead batteries with new batteries. See  
“Installing remote control batteries” in the  
online User Guide.  
Use a highly directional outdoor antenna, cable  
TV, or satellite TV.  
The picture has a few bright  
or dark spots.  
A few bright or dark spots on an LCD screen is  
normal. It does not affect the operation of this  
TV.  
Trouble programming your  
existing universal remote  
control.  
Good picture, but no sound.  
See instructions and a table of common codes in  
“Programming a different universal remote  
control” in the online User Guide.  
Codes are subject to change. For up to date  
Replace dead batteries with new batteries. See  
“Installing remote control batteries” in the  
online User Guide.  
Increase the volume.  
Make sure that the sound is not muted.  
Make sure that the correct audio mode is  
selected.  
Make sure that the audio cables are connected  
correctly and securely to your TV.  
Make sure that the antenna or cable TV is  
connected correctly and securely. See  
“Connecting a cable or satellite box” or  
“Connecting an antenna or cable TV (no box)” in  
the online User Guide.  
If you are using an antenna, the digital channel  
signal may be low. To check the digital channel  
signal strength, see “Checking the digital signal  
strength” in the online User Guide.  
The audio cable(s) you are using may be bad. Try  
a new set.  
Refer to the User Guide that accompanied your  
universal remote control and contact the  
manufacturer if problems persist.  
General  
Problem  
Solution  
No power  
Make sure that the power cord is correctly  
connected to your TV and a power outlet.  
Unplug the power cord, wait 60 seconds, then  
plug the cord back in and turn on your TV.  
Other devices (for example, surround sound  
receiver, external speakers, fans, or hair dryers)  
may be interfering with your TV. Try turning off  
one device at a time to determine which device  
is causing interference. Once you have  
determined which device is causing  
Poor picture  
Make sure that the room is not too bright. Light  
reflecting off the screen can make the picture  
difficult to see.  
If an S-VHS camera or a camcorder is connected  
while another connected device is turned on,  
the picture may be poor. Turn off one or more  
devices.  
Good sound but poor color  
Audio noise  
Adjust the contrast, color, and brightness  
settings.  
interference, move it further from the TV to  
eliminate the interference.  
Other devices (for example, surround sound  
receiver, external speakers, fans, or hair dryers)  
may be interfering with your TV. Try turning off  
one device at a time to determine which device  
is causing interference. Once you have  
determined which device is causing  
“No signal” error  
message is displayed  
Press INPUT and make sure that you have  
selected the correct input for the device or  
service you are trying to use.  
If you are using a cable or satellite box, use the  
remote that came with that box to change  
channels.  
Make sure you have the correct input selected to  
view channels from the cable or satellite box.  
interference, move it further from the TV to  
eliminate the interference.  
5
 
   
NS-37L760A12  
Cleaning the TV screen  
Problem  
Solution  
Clean the screen with a soft, lint-free cloth.  
After Auto Channel  
Search, there are no  
channels  
Reception can vary by channel depending on the  
broadcast power level of a given station. Contact  
your cable or satellite TV provider.  
Make sure the antenna or cable/satellite TV is  
connected securely to your TV.  
Try replacing the cable between the  
antenna/cable or cable/satellite box and your  
TV.  
Specifications  
Specifications are subject to change without notice.  
Warranty  
Parts: 2 years  
Labor: 2 years  
One or more channels  
do not display.  
Make sure that the channels are not blocked. See  
“Setting parental control levels.”  
Dimensions and weight  
Make sure that the channels are not hidden. The  
channel may have been deleted from the  
channel list. You can tune to the channel by  
pressing the number buttons or you can add the  
channel back to the channel list. See “Hiding  
channels” in the online User Guide.  
35.5 × 22.85 × 3.5 in. (90.11  
× 57.93 × 8.95 cm)  
25.02 lbs. (11.35 kg)  
35.5 × 24.5 × 9.5 in. (90.11 ×  
62.35 × 24.14 cm)  
Without stand  
If you are using a cable or satellite box, use the  
remote that came with that box to change  
channels.  
Make sure you have the correct input selected to  
view channels from the cable or satellite box.  
If you are using an antenna, the digital channel  
signal may be low. To check the digital channel  
signal strength, see “Checking the digital signal  
strength” in the online User Guide.  
With stand  
30.03 lbs. (13.62 kg)  
Screen  
Screen size measured  
diagonally  
37"  
Display type  
LCD  
60Hz  
1080p  
Panel 60 Hz vs.120 Hz  
Display resolution  
Panel resolution  
Password is lost.  
Enter 9999 to access parental controls, then set  
a new password. See “Setting or changing the  
password” in the online User Guide.  
1920 (H) × 1080(V)  
16:9  
Aspect ratio  
Some settings cannot be  
accessed.  
Contrast ratio (typical)–panel  
Dynamic contrast ratio  
(typical) – list value  
Brightness (center typical)  
cd/m2-panel  
Comb filter  
Response time  
Horizontal viewing angle  
(typical)  
Vertical viewing angle  
(typical)  
1500:1  
6000:1  
If a setting is grayed, the setting is not available  
in the current video input mode.  
TV cabinet creaks.  
When the TV is in use, the temperature rises  
naturally and may cause the cabinet to expand  
or contract which can cause a creaking noise.  
This is not a malfunction.  
400  
3d y/c digital  
8ms  
Control buttons do not  
work  
Make sure that the Button Lock option is set to  
Off. See “Locking control buttons” in the online  
User Guide.  
Unplug the power cord, wait a few seconds, then  
plug the cord back in and turn on your TV.  
178  
178  
Display resolutions/VGA scan rates  
TV keeps turning off  
Make sure that the sleep timer is not turned on.  
See “Setting the sleep timer” in the online User  
Guide.  
HDMI  
1080p, 1080i, 720p, 480p, 480i  
Suggested resolutions  
Component video  
Suggested resolutions  
PC/VGA  
1080i, 720p, 480p, 480i  
Note: If the problem is not solved by using these troubleshooting  
instructions, turn off your TV, then turn it on again.  
720 × 400/70Hz,  
640 × 480/60Hz,  
640 × 480/72Hz,  
640 × 480/75Hz,  
800 × 600/56Hz,  
800 × 600/60Hz,  
800 × 600/75Hz,  
1024 × 768/60Hz,  
1024 × 768/70Hz,  
1024 × 768/75Hz,  
1280 × 768/60Hz,  
1280 × 1024/60Hz,  
1280 × 1024/75Hz,  
1920 × 1080/60Hz  
Suggested scan rates:  
Maintaining  
• Do not use your TV in areas that are too hot or too  
cold, because the cabinet may warp or the screen  
may malfunction. Your TV works best in  
temperatures that are comfortable to you.  
• Storage temperatures are 32° to 122°F (0° to 50°C).  
• Working temperatures are 41° to 104°F  
(5° to 40°C).  
• Do not place your TV in direct sunlight or near a  
heat source.  
Cleaning the TV cabinet  
Tuner  
Clean the cabinet with a soft, lint-free cloth. If the  
cabinet is especially dirty, moisten a soft, lint-free  
cloth in a weak detergent solution, squeeze the  
excess moisture from the cloth, then wipe the  
screen or cabinet with the cloth. Use a clean cloth to  
dry the screen or cabinet.  
Analog  
Digital  
NTSC  
ATSC, 8-VSB, Clear-QAM  
6
 
       
Inputs  
HDMI  
Legal notices  
2 (back), 1 (side)  
E-EDID-compliant HDCP-compliant  
FCC Part 15  
Component video  
Composite video  
1 (side)  
1 (side)  
Share with Component-Y  
This device complies with Part 15 of the FCC Rules. Operation of  
this product is subject to the following two conditions: (1) this  
device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference  
that may cause undesired operation.  
Shared audio (component  
and composite)  
S-Video  
PC/VGA  
3.5mm PC audio input  
DVI  
USB  
Yes  
This equipment has been tested and found to comply within the  
limits for a class B digital device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate  
radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following  
measures:  
No  
1 (back)  
1 (back)  
1- HDMI port 1 (back)  
1 (side)  
Support JPEG and firmware upgrade  
1 (side)  
Headphone  
Outputs  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and  
receiver.  
Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician  
for help.  
Video  
No  
1 (back)  
1 (back)  
No  
Analog audio  
Digital audio  
WiFi  
Ethernet  
No  
Audio  
FCC warning  
Changes or modifications not expressly approved by the party  
responsible for compliance with the FCC Rules could void the  
user’s authority to operate this equipment.  
Simulated Surround Sound  
Sound Leveler  
Yes - SRS TruSurround HD  
Yes  
Power  
Cables  
Connections to this device must be made with shielded cables  
with metallic RF/EMI connector hoods to maintain compliance  
with FCC Rules and Regulations.  
Power consumption  
On: 175W  
Standby: <1 W  
120V/60Hz  
Power input  
Canada ICES-003 statement  
Miscellaneous  
This Class B digital apparatus complies with Canadian ICES-003.  
Standard Television Receiving Apparatus — Appareil de  
OSD languages  
INlink  
Game Mode  
ENERGY STAR qualified  
Internet connectable  
TV base screws  
V-Chip (version 2.0)  
Sleep timer  
English, French, Spanish  
réception télévision ordinaire, Canada BETS-7 / NTMR-7  
Yes  
No  
No  
No  
Dolby License Notice and Trade ark Acknowledgement  
Manufactured under license from Dolby  
Laboratories. Dolby and the double-D symbol  
are trademarks of Dolby Laboratories.  
M6 type (12 mm length) (4 pcs)  
HDMI  
Yes  
Yes  
Yes  
HDMI, the HDMI logo, and  
High-Definition Multimedia Interface are  
trademarks or registered trademarks of  
HDMI Licensing LLC.  
Channel labeling  
VESA mount (mm)  
(horizontal × vertical)  
200 × 200  
SRS TruSurround HD  
is a trademark of SRS Labs, Inc. TruSurround  
HD technology is incorporated under license  
from SRS Labs, Inc.  
Note  
The length of the wall-mount screws vary depending  
on the wall-mount bracket you purchased. See the  
instructions that came with the wall-mount bracket  
for screw lengths.  
OPEN SOURCE SOFTWARE  
For OPEN SOURCE SOFTWARE information, refer to the System  
information section in the on-screen display (OSD) on the TV.  
7
 
 
NS-37L760A12  
8
 
Connection to an incorrect voltage or power supply  
Attempted repair by any person not authorized by Insignia  
to service the Product  
Two-year limited warranty -  
Insignia Televisions  
US and Canada Markets  
Definitions:  
Products sold “as is” or “with all faults”  
Consumables, including but not limited to batteries (i.e. AA,  
AAA, C etc.)  
Products where the factory applied serial number has been  
altered or removed  
Loss or Theft of this product or any part of the product  
Failures or Damage caused by any contact including but  
not limited to liquids, gels or pastes.  
Insignia Products (“Insignia”) warrants to you, the original  
purchaser of this new Insignia-branded television (“Product”),  
that the Product shall be free of defects in the original  
manufacturer of the material or workmanship for a period of two  
(2) years from the date of your purchase of the Product  
(“Warranty Period”). For this warranty to apply, your Product  
must be purchased in the United States or Canada from a Best  
Buy or Future Shop authorized dealer of Insignia brand products  
only that are packaged with this warranty statement.  
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS  
YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA  
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR  
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS  
OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT  
NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT,  
LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES  
NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE  
PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE  
PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED  
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN  
How long does the coverage last?  
The Warranty Period lasts for 2 years (730 days) from the date  
you purchased the Product. Your purchase date is printed on the  
receipt you received with the Product.  
DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND  
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY  
AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND  
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN  
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT  
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL  
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY  
FROM STATE TO STATE OR PROVINCE TO PROVINCE.  
Contact Insignia:  
For customer service please call 1-877-467-4289  
What does this warranty cover?  
During the Warranty Period, if the original manufacture of the  
material or workmanship of the Product is determined to be  
defective by an authorized Insignia repair center or store  
personnel, Insignia will (at its sole option): (1) repair the Product  
with new or rebuilt parts; or (2) replace the Product at no charge  
with new or rebuilt comparable products or parts. Products and  
parts replaced under this warranty become the property of  
Insignia and are not returned to you. If service of Products or  
parts are required after the Warranty Period expires, you must  
pay all labor and parts charges. This warranty lasts as long as you  
own your Insignia Product during the Warranty Period. Warranty  
coverage terminates if you sell or otherwise transfer the Product.  
Distributed by Best Buy Purchasing, LLC  
7601 Penn Avenue South, Richfield, Minnesota, U.S.A.  
55423-3645  
© 2011 BBY Solutions, Inc.  
How to obtain warranty service?  
All rights reserved. INSIGNIA is a trademark of BBY Solutions, Inc.  
Registered in some countries. All other products and brand  
names are trademarks of their respective owners.  
If you purchased the Product at a Best Buy or Future Shop retail  
store location and your television Product has a screen size of  
less than 37 inches, please take your original receipt and the  
Product to any Best Buy or Future Shop store. Make sure that you  
place the Product in its original packaging or packaging that  
provides the same amount of protection as the original  
packaging. If you purchased the Product from a Best Buy or  
Future Shop online web site, mail your original receipt and the  
Product to the address listed on the web site. Make sure that you  
put the Product in its original packaging or packaging that  
provides the same amount of protection as the original  
packaging.  
To obtain in-home warranty service for a television with a screen  
37 inches or larger, in the United States call 1-888-BESTBUY,  
Canada call 1-866-BESTBUY for Future Shop call 1-800-663-2275.  
Call agents will diagnose and correct the issue over the phone or  
will have an Insignia-approved repair technician dispatched to  
your home.  
Where is the warranty valid?  
This warranty is valid only to the original purchaser of the  
product in the United States and Canada at Best Buy or Future  
Shop branded retail stores or websites.  
What does the warranty not cover?  
This warranty does not cover:  
Customer instruction/education  
Installation  
Set up adjustments  
Cosmetic damage  
Damage due to acts of God, such as power surges  
Accident(s)  
Misuse  
Abuse  
Negligence  
Commercial purposes/use, including but not limited to use  
in a place of business or in communal areas of a multiple  
dwelling condominium or apartment complex, or  
otherwise used in a place of other than a private home.  
Modification of any part of the Product, including the  
antenna  
Plasma display panel damaged by static (non-moving)  
images applied for lengthy periods (burn-in).  
Damage due to incorrect operation or maintenance  
9
 
   
TM  
US & Canada: 1 (877) 467-4289  
Distributed by Best Buy Purchasing, LLC  
7601 Penn Avenue South, Richfield, MN USA 55423-3645  
© 2011 BBY Solutions, Inc.  
All rights reserved. INSIGNIA is a trademark of BBY Solutions, Inc. Registered in some countries.  
All other products and brand names are trademarks of their respective owners.  
ENGLISH  
11-0055  
 

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