INSTALLATION GUIDE
FIXED-POSITION WALL MOUNT FOR
TVs 19-39 in.
NS-TVMFP12
Safety information and specifications . . .2
Tools needed. . . . . . . . . . . . . . . . . . . . . . . . . . .3
Package contents . . . . . . . . . . . . . . . . . . . . . .3
Installation instructions. . . . . . . . . . . . . . . . .5
For either wood-stud or
concrete wall installations
Before using your new product, please read these instructions to prevent any damage.
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
Tools needed
You will need the following tools to assemble your new TV wall mount:
ardware
Level
Drill
Edge-to-edge
stud finder
Phillips screwdriver
7/32 in. (5.5 mm) wood drill bit
(for wood stud wall)
Socket wrench with 1/2 in.
(13 mm) socket or
adjustable wrench
OR
3/8 in. (10 mm) masonry drill bit
(for concrete wall)
Tape
Measuring tape
Hammer
Package contents
Make sure that you have all the hardware necessary to assemble your new TV wall mount:
A Wall Plate (1)
B Left TV Bracket (1)
C Right TV Bracket (1)
P Wall plate template (1)
A
B
C
P
3
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
TV Hardware Bag
Label
D
Hardware
Qty.
4
Label
M
Hardware
Qty.
4
M4 × 12 mm
screw
M6 × 35 mm
screw
M4 × 35 mm
E
F
4
4
screw
M8 × 16 mm
screw
N
O
4
4
M4/M5 washer
M8 × 20mm
screw
M6/M8 washer
Spacers
G
H
I
4
4
4
4
4
Q
4
M8 × 35 mm screw
M5 × 12 mm
screw
Lag bolt washer
R
S
2
2
M5 × 35 mm
screw
J
M6 × 12 mm
screw
5/16 in. × 2 3/4 in. lag bolt
K
M6 × 20 mm
screw
L
4
1
2
3
4in
10
20
30
40
50
60
70
80
90
100mm
4
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
Installation instructions
STEP 1 - Determine whether your TV has a flat back or an
irregular or obstructed back
1
Carefully place your TV screen face-down on a cushioned, clean surface to protect the screen from
damages and scratches.
2
If your TV has a table-top stand attached, remove the stand. See the documentation that came with your
TV for instructions.
3
4
5
Temporarily lay the TV brackets (B and C) on the back of your TV.
Align the screw holes in the TV brackets with the mounting screw holes on your TV.
Identify which type of back your TV may have:
•
•
Flat back: The brackets lay flush against the back of your TV and do not block any jacks. You do not need
spacers when assembling the wall mount.
Obstructed back: The brackets block one or more of the jacks on the back of your TV. You will need
spacers when assembling the wall mount.
•
Irregularly-shaped back: There is a gap between a bracket and some part of the back of your TV. You
will need spacers when assembling the wall mount.
6
Remove the TV brackets.
5
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
STEP 2 - Select screws, washers, and spacers
1
Select the hardware for your TV (screws, washers, and spacers). A limited number of TVs come with
mounting hardware included. (If there are screws that came with the TV, they are almost always in the
holes on the back of the TV.) If you don't know the correct length of the mounting screws your TV
requires, test various sizes by hand threading the screws.
Select one of the following types of screws:
For a TV with a flat back:
M4 X 12mm screws (D)
M5 X 12mm screws (I)
M6 X 12mm screws (K)
M6 X 20mm screws (L)
M8 X 16mm screws (N)
M8 X 20mm screws (O)
For a TV with an irregular/obstructed back:
M4 X 35mm screws (E)
M5 X 35mm screws (J)
M6 X 35mm screws (M)
M8 X 35mm screws (Q)
Select either an M4/M5 washer (F) or an M6/M8 washer (G)
For an irregular or obstructed TV back, also use Spacer (H)
CAUTION: To avoid potential personal injuries and property damage, make sure that there are
adequate threads to secure the brackets to your TV. If you encounter resistance, stop immediately and
contact customer service. Use the shortest screw and spacer combination to accommodate your TV. Using
hardware that is too long may damage your TV. However, using a screw that is too short may cause your TV to
fall from the mount.
Screw is too
long
Screw is too
short
Screw fits
correctly
2
3
Remove the screws.
For a flat back TV, go to “STEP 3 - Option 1: Attaching the mounting hardware to TVs with a flat back“ on
page 7.
-OR-
For an irregular or obstructed back, go to “STEP 3 - Option 2: Attaching the mounting hardware to TVs
with irregular or obstructed backs” on page 8.
6
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
STEP 3 - Option 1: Attaching the mounting hardware to TVs
with a flat back
1
Align the left and right TV brackets (B and C) with the screw holes on the back of the TV. Make sure that
the brackets are level.
2
3
Install washers (F or G), and screws (D, I, K, L, N, or O) into the holes in the back of the TV.
Tighten the screws until they are snug against the TV brackets. Do not over tighten.
or
or
or
or
or
or
K
or
L
N
O
You’ll need
Screws
or
or
or
Level
D (4)
I (4)
or
K (4)
L (4)
Washers
or
or
Phillips screwdriver
B and C TV
brackets
G (4)
N (4)
F (4)
O (4)
7
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
STEP 3 - Option 2: Attaching the mounting hardware to TVs
with irregular or obstructed backs
1
2
3
Align the left and right TV brackets (B and C) with the screw holes on the back of the TV. Make sure that
the brackets are level.
Place spacers (H) behind the TV brackets. Place washers (F or G) over the holes in the TV brackets. Insert
screws (E, J, M, or Q) through the washers, TV brackets, and spacers.
Tighten the screws until they are snug against the TV brackets. Do not over tighten.
or
E
J
or
or
M
Q
You’ll need
Screws
Washers
or
or
E (4)
J (4)
G (4)
Spacers
F (4)
M (4)
Q (4)
B and C TV brackets
H (4)
Phillips screwdriver
Level
8
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
STEP 4 - Determine wall-mount location
Notes:
•
For more detailed information on determining where to drill your holes, visit our online height-finder
•
Your TV should be high enough so your eyes are level with the middle of the screen. This is normally
40 to 60 in. from the ground.
The center of your TV will be offset .45 in. lower than the center of the wall plate (A). Before you drill holes
in the wall:
1
2
Measure the distance from the bottom of your TV to the middle (half of the height of the TV). This is
measurement a.
Measure the distance from the floor to where you want the bottom of the TV to be placed on the wall.
Keep in mind that the bottom of the TV should be placed above any furniture (such as entertainment
centers or TV stands). The TV should also be above items placed on top of the furniture (like a Blu-ray
player or cable box). This measurement is b.
3
4
Add a + b. The total measurement is the height where you want the center of the wall plate to be on the
wall.
Use a pencil to mark this spot on the wall.
A
Note: The center of your TV
a
will be offset .45 in. lower
then the center of the wall
plate.
b
You’ll need
Pencil
Measuring tape
9
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
STEP 5 - Option 1: Installing on a wood stud wall*
Note: Any drywall covering the wall must not exceed 5/8 in. (16 mm).
1
2
Locate the stud. Verify the center of the stud with an edge-to-edge stud finder.
Align the wall plate template (P) at the height you determined in the previous step (or by using the
HeightFinder mentioned on the template), make sure that it is level, then tape it to the wall.
Drill pilot holes through the template to a depth of 3 in. (75 mm) using a 7/32 in. (5.5 mm) diameter drill
bit, then remove the template.
Align the wall plate (A) with the pilot holes, insert the lag bolts (S) through the lag bolt washers (R),
then through the holes in the wall plate. Tighten the lag bolts only until they are firm against the wall
plate.
3
4
CAUTION: Avoid potential injuries or property damage!
DO NOT over-tighten the lag bolts (S).
* Minimum wood stud size: common 2 x 4 in. (51 x 102 mm) nominal 11/2 x 31/2 in. (38 x 89 mm).
A
3 in.
(75 mm)
S
R
You’ll need
7/32 in. wood
1/2 in. socket wrench
Tape
drill bit
Edge-to edge
stud finder
Wall plate (A)
Drill
S (2)
Level
R (2)
Wall plate template (P)
10
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
STEP 5 - Option 2: Installing on a solid concrete or concrete
block wall*
CAUTION:To prevent property damage or personal injury, never drill into mortar between blocks. Mount wall
plate directly onto the concrete surface.
1
2
3
4
Align the wall plate template (P) at the height you determined in the previous step (or by using the
HeightFinder mentioned on the template), make sure that it is level, then tape it to the wall.
Drill pilot holes through the template to a depth of 3 in. (75 mm) using a 3/8 in. (10 mm) diameter
masonry drill bit, then remove the template.
Insert the concrete wall anchors** into the pilot holes and use a hammer to make sure the anchors are
flush with the concrete surface.
Align the wall plate (A) with the anchors, insert the lag bolts (S) through the lag bolt washers (R), then
through the holes in the wall plate. Tighten the lag bolts only until they are firm against the wall plate.
CAUTION:Avoid potential injuries or property damage!
DO NOT over-tighten the lag bolts (S).
**Not included. Call Customer Service to have the Fischer UX10 x 60 concrete anchor kit shipped directly to
you.
3 in.
(75 mm)
* Minimum solid concrete
thickness: 8 in. (203mm).
* Minimum concrete
block size: 8 x 8 x 16 in.
(203 x 203 x 406 mm).
The minimum distance
between the top two
fasteners cannot be less
than 2.865 in. (72.8 mm)
See Note**
See
Note**
** Note: Not
included. Call
Customer Service to
have the Fischer UX
10 x 60 concrete
anchor kit shipped
directly to you.
You’ll need
Hammer
3/8 in. masonry
drill bit
1/2 in. socket wrench
Wall plate (A)
Drill
Wall plate template (P)
Tape
S (3)
R (3)
Level
11
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
STEP 6 - Mounting the TV to the wall plate
1
Holding the TV with the top of the screen tilted toward the wall, slide the upper notches of the right and
left TV brackets (B and C) over the upper lip of the wall plate (A).
Push the bottom of the TV toward the wall until the latch mechanism clicks into place.
2
C
A
B
and
HEAVY! You will need assistance
with this step.
12
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
Removing the TV from the wall plate
1
Grasp the TV by the bottom edge, then pull down on the locking cords and pull the bottom of the TV out
from the wall.
Release the locking cords and lift the top of the TV from the wall bracket.
2
HEAVY! You will need assistance
with this step.
Unlatched
Pull down to unlatch.
Pull bottom away from wall, then lift off
the wall bracket.
13
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
One-year limited warranty - Insignia
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this
new Insignia-branded product (“Product”), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from the date
of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada from
How long does the coverage last?
The Warranty Period lasts for one year (365 days) from the date you purchased the Product. Your
purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the
Product is determined to be defective by an authorized Insignia repair center or store personnel,
Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the
Product at no charge with new or rebuilt comparable products or parts. Products and parts
replaced under this warranty become the property of Insignia and are not returned to you. If
service of Products or parts are required after the Warranty Period expires, you must pay all labor
and parts charges. This warranty lasts as long as you own your Insignia Product during the
Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy or Future Shop retail store location, please take your
original receipt and the Product to any Best Buy or Future Shop store. Make sure that you place
the Product in its original packaging or packaging that provides the same amount of protection
as the original packaging. If you purchased the Product from a Best Buy or Future Shop online
and the Product to the address listed on the web site. Make sure that you put the Product in its
original packaging or packaging that provides the same amount of protection as the original
packaging.
To obtain warranty service, in the United States call 1-888-BESTBUY, Canada call 1-866-BESTBUY
for Future Shop call 1-800-663-2275. Call agents may diagnose and correct the issue over the
phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy or Future Shop branded
retail stores or websites to the original purchaser of the product in the county where the original
purchase was made.
What does the warranty not cover?
This warranty does not cover:
•
•
•
•
•
•
•
•
•
Customer instruction/education
Installation
Set up adjustments
Cosmetic damage
Damage due to weather, lightning, and other acts of God, such as power surges
Accidental damage
Misuse
Abuse
Negligence
15
FIXED-POSITION WALL MOUNT FOR TVs 19-39 in.
•
Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or otherwise
used in a place of other than a private home.
•
•
Modification of any part of the Product, including the antenna
Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
•
•
•
•
•
•
•
•
Damage due to incorrect operation or maintenance
Connection to an incorrect voltage or power supply
Attempted repair by any person not authorized by Insignia to service the Product
Products sold “as is” or “with all faults”
Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
Products where the factory applied serial number has been altered or removed
Loss or Theft of this product or any part of the product
Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to
five (5) pixel failures throughout the display. (Pixel based displays may contain a limited
number of pixels that may not function normally.)
Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
•
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY
FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT,
LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS
WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR
THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF AND
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER
EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES
AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE
TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
For customer service please call 1-877-467-4289
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2014 Best Buy. All rights reserved.
Made in China
16
Part # 6907-002088 00
www.insigniaproducts.com 1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2014 Best Buy. All rights reserved.
V3 ENGLISH
14-0985
Made in China
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