Installation Guide
for the
Intel® Server Control
Order Number: 747116-011
This guide explains how to install and launch the Intel® Server Control (ISC) software. ISC is a
server management tool that provides real time monitoring and alerting for server hardware,
emergency remote management, and remote server setup. It is implemented using a client-server
architecture.
Launching ISC ....................................................................................................20
®
LANDesk Server Manager...............................................................................................20
HP Network Node Manager ................................................................................................20
CA-Unicenter TNG..............................................................................................................20
Stand-alone ISC Console....................................................................................................21
Launching the ISC Console with Internet Browsers....................................................21
Launching the ISC Console with Microsoft Management Console..............................22
Platform Compatibility Matrix ...........................................................................23
®
Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or
otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions
of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating
to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability,
or infringement of any patent, copyright or other intellectual property right. Intel products are not designed, intended or
authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of
the Intel product could create a situation where personal injury or death may occur. Intel may make changes to
specifications and product descriptions at any time, without notice. No part of this document may be copied or reproduced
in any form or by any means without prior consent of Intel.
†
Third party brands and names are property of their respective owners.
Copyright 1999, 2000, Intel Corporation.
3
Platform Compatibility
Feature availability can depend on which version of the Intel® Server Control (ISC) is running on
which platform. Specifically, compatibility is an issue when an ISC 3.1 console is managing a
network of systems that are running older versions of ISC. For feature availability, refer to the
Platform Compatibility Matrix beginning on page 23 near the end of this guide.
5
System Requirements
ISC contains two parts:
•
•
ISC Console Software
ISC Server Instrumentation Software
ISC Console Software allows interaction with the managed server. It can be installed on these
system configurations:
•
•
•
Windows NT† 4.0 server or workstation, Enterprise Edition
Windows† 98 Second Edition workstation
Windows 2000 workstation
ISC Server Instrumentation Software, when installed, creates a managed server that can be
managed from the system running ISC Console Software. It can be installed on these systems:
•
•
•
•
•
Windows NT 4.0 server
Windows 2000 server
NetWare† server
UnixWare† server
Linux† 6.2 server
Managed Server Requirements
ISC supports several Intel® motherboards. For a complete list of supported server motherboards
and qualified BIOS revision levels, see the files README.TXT and ERRATA.TXT. You can find
these file in the appropriate language directory of the Docs directory on the Software Kit CD. The
following requirements must be met for a managed server.
Windows 2000/NT Requirements
•
•
•
•
Windows 2000 Advance Server, NT Server 4.0 (SP 6a), or Enterprise Edition
64 MB of RAM
60 MB of available disk space
Windows NT SNMP or SNMP service installed (required only for connectivity to an SNMP
management console)
NetWare Requirements
•
•
•
NetWare 4.2 SP8a or 5.1 SP1 symmetric multiprocessing (SMP)
At least 95 MB of RAM
At least 60 MB of available disk space
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Installation Guide for the Intel Server Control
Red Hat Linux Requirements
If you intend to manage a Linux file server, it must meet the following minimum requirements:
•
•
•
Red Hat Linux 6.2 SBE 2 running in multiple-processor kernel
32 MB of RAM
60 MB of available disk space
SCO UnixWare Requirements
If you intend to manage a UnixWare file server, you must have an account with root privileges
available to you. The server must also meet the following minimum requirements:
•
•
•
SCO UnixWare v7.1.1
32 MB of RAM
60 MB of available disk space
Additional Requirements for DMI-SNMP Translation
Simple Network Management Protocol (SNMP) support must be installed if you want to integrate
ISC with an SNMP-based management framework. For SNMP installation information, see your
Windows NT, NetWare, or UnixWare documentation.
On the managed server, you should consider the following issues when configuring SNMP:
•
•
•
Community string names for SNMP Get and Set operations
Community string names for sending traps
The destination address for the management console receiving the traps
On the management console, you should consider the following issues when configuring SNMP:
•
•
Compiling the MIBs into the SNMP management consoles
Integration of ISC traps into SNMP management consoles
Console Requirements
Console System requirements may change when snapping into one of the supported management
applications. Please refer to their installation requirements for additional information.
ISC Console Software integrates into an Enterprise System Management Console or it can be
installed on a stand-alone console. The required Enterprise System Management Consoles are:
1. Intel® LANDesk® Server Management 6.xx
2. HP OpenView† Network Node Manager 6 for Windows NT
3. CA UnicenterTNG† 2.2 for Windows NT
A stand-alone console manages ISC-enabled servers without Enterprise System Management. It is
implemented as an ActiveX† control that runs within its own container or third party container
application (e.g., Microsoft Management Console, Internet Explorer† v5.0 or later, or Netscape
Navigator† v3.0 or later with ActiveX† snap-in). You can choose the stand-alone environment
during setup. If you do not choose the stand-alone environment and no management console is
present, the ISC software will not install.
Installation Guide for the Intel Server Control
7
Windows 98 Second Edition
•
•
•
•
Intel® Pentium® microprocessor or higher.
At least 32 MB of RAM.
At least 10 MB of available disk space.
Microsoft Windows compatible modem must be used for if you connect to the server by
modem.
Windows 2000/NT
•
•
•
•
•
Windows 2000/NT Server, or Workstation 4.0 (SP 6a), or Enterprise Edition.
Intel Pentium microprocessor or higher.
At least 64 MB of RAM.
At least 10 MB of available disk space.
For Windows NT, Remote Access Service must also be installed. If it is not installed the Direct
Platform Control (DPC) component will not install.
Microsoft Windows compatible modem must be used for if you connect to the server by
modem.
•
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Installation Guide for the Intel Server Control
Service Partition and Population
The service partition is a special hard disk partition. It is established when initially setting up the
server system and contains utilities, diagnostics, and other software required for remote
management. The service partition is not marked as an active partition and the server will only
boot from it by a special request. It is not normally visible to the server user because it has a
special non-standard partition type that does not appear as an accessible file system to the end user
operating system. However, low level disk utilities can see the partition entry as an unknown type,
and recognize its space.
The utilities and diagnostics on the service partition can be run locally or remotely. In order to run
the utilities and diagnostics the server must boot from the service partition. Remote execution is
available from the Direct Platform Control (DPC) Console Manager and System Setup Utility
(SSU) Client.
Service Partition Installation
It is recommended that you install the service partition:
•
•
On a clean formatted hard drive with no partitions defined.
Before installing any operating system.
It can also be installed on a hard drive that contains partitions, providing there is unpartitioned
space and one free entry in the partition table. However, these are not recommended because some
operating systems may no longer boot if partitions are added or removed after that OS has been
installed.
Requirements
•
The SP can be on any of the first 8 BIOS-supported physical hard drives.
SP hard drives must support BIOS INT13.
Current ECO BIOS must be installed.
Remove old service parititions and create service partition with current Software Kit CD.
At least 50 MB of unused (not partitioned) hard drive space. On large hard drives this unused
space must be within the first 8 GB.
•
•
•
•
•
A service partition does not already exist on the hard drive.
NOTE
✏✏
There are commercial utilities that can resize existing partitions to free space
if more is needed. Alternately, you can add a low capacity hard drive for the
service partition.
Installation Guide for the Intel Server Control
9
Installation
This procedure is for installing the SP on a clean formatted hard drive only.
CAUTION
To prevent data loss, do not attempt to run the installation utility from any
device other than the Software Kit CD.
1. Backup all data on all hard drive.
2. Disable all system features that prevent writing to the hard drive boot sector.
3. Insert the Software Kit CD into the CD-ROM reader.
4. Restart the server.
5. When the “F2 to enter setup” message appears, quickly press F2 to enter Setup.
6. In Setup, use the arrow keys to select the Boot menu.
7. Use the arrow keys to select Boot Device Priority then press Enter.
8. Select ATAPI CDROM and use the + key to move the selection to the top of the list.
9. Press F10.
10. Select Yes to confirm saving of the current settings and press Enter. The server restarts and
boots from the Software Kit CD.
11. When the Server Board CD-ROM menu appears, use the arrow keys to select the Utilities menu
and press Enter.
12. Select Run Service Partition Administrator and press Enter.
13. Choose item 3 - Create service partition (first time).
14. Follow the instructions on your screen to select the hard drive for service partition installation.
15. The utility creates the service partition and informs you that it will reboot the server when you
press any key.
16. The server reboots from the Software Kit CD.
17. When the Server Board CD-ROM menu appears, use the arrow keys to select the Utilities menu
and press Enter.
18. Select Run Service Partition Administrator and press Enter.
19. Choose item 4 - Format service partition and install software.
20. Follow the instructions on the screen to format the service partition and install the partition
software.
21. Quit the Server Board CD-ROM menu.
22. Remove the Software Kit CD from the CD-ROM reader.
23. You can now install the user operating system.
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Installation Guide for the Intel Server Control
Boot the Server from the Service Partition
Boot the server from the service partition when you want to run the utilities and diagnostics found
on the service partition. You can reboot a server:
•
•
•
•
Locally
Remotely
Using the DPC console manager
Using the Client SSU
Locally Booting the Server from the Service Partition Boot
1. Restart the server.
2. When the “F2 to enter setup” message appears, quickly press F2 to enter Setup.
3. In setup, use the arrow keys to select the Server menu.
4. Select Service Boot and press Enter.
5. Choose Enabled and press Enter. The Service Boot option resets to Disabled after the next
system boot.
6. Press F10.
7. Select Yes to confirm saving of the current settings and press Enter. The server restarts and
boot from the service partition.
Remotely Booting the Server from the Service Partition Boot
You can remotely boot the server from the service partition using the DPC Console Manager or the
SSU Client.
Configuring EMP and Console Redirection Settings
To take advantage of DPC and CSSU features, the Emergency Management Port (EMP) and
console redirection settings must be configured using the server System Setup Utility (SSU).
1. Insert the Software Kit CD into the CD-ROM reader.
2. Restart the server.
3. When the “F2 to enter setup” message appears, quickly press F2.
4. In Setup, use the arrow keys to select the Boot menu.
5. Use the arrow keys to select Boot Device Priority then press Enter.
6. Select ATAPI CDROM and use the + key to move the selection to the top of the list.
7. Press F10.
8. Select Yes to confirm saving of the current settings and press Enter. The server restarts and
boots from the Software Kit CD.
9. When the Server Board CD-ROM menu appears, use the arrow keys to select the Utilities menu
and press Enter.
10. Select “Run System Utility” under the “Utilities” menu. You will see SSU executables
installed the first time and then the Server SSU launches.
11. In the Available Tasks list select Platform Event Manager and click OK.
12. Click the Configure EMP button.
Installation Guide for the Intel Server Control
11
13. Enter the following in the Emergency Management Port (EMP) dialog box:
Option
Entry
Enter New Password:
Verify New Password:
ESC Sequence:
Hangup String:
Enter the EMP password, up to 16 characters.
Re-enter the EMP password.
+++ (default)
ATH (default)
Modem Init String:
ATE1Q0V1X4&D0S0=0 (default). May require change based on the installed
modem requirements.
System Phone Number:
Access Mode:
The phone number to access the EMP port connect to port COM2.
Always Active. [default is Preboot]
Restricted Mode:
Connection Mode:
Disable. [default is Enable]
Modem Connect(default) for modem connections to COM2. Serial Connect
for direct serial connections to COM2.
14. Click Save, then Close.
15. Exit from the Server SSU.
16. Quit the Server Board CD-ROM menu.
17. Remove the Software Kit CD from the CD-ROM reader.
18. Reboot server and select F2 to re-enter BIOS setup.
19. Select Server.
20. Toggle “LAN Redirection” to enable.
21. Press “ESC” and save changes before rebooting.
Configuring the Server for LAN Access
To take advantage of LAN access and BMC LAN-Alerts features, server settings must be
configured using the server System Setup Utility (SSU). After the settings are initialized they can
be changed using the Client System Setup Utility (CSSU).
If you are going to define a SNMP community, be sure to do it before installing ISC.
1. Insert the Software Kit CD into the CD-ROM reader.
2. Restart the server.
3. When the “F2 to enter setup” message appears, quickly press F2.
4. In Setup, use the arrow keys to select the Boot menu.
5. Use the arrow keys to select Boot Device Priority then press Enter.
6. Select ATAPI CDROM and use the + key to move the selection to the top of the list.
7. Press F10.
8. Select Yes to confirm saving of the current settings and press Enter. The server restarts and
boots from the Software Kit CD.
9. When the Server Board CD-ROM menu appears, use the arrow keys to select the Utilities menu
and press Enter.
10. Select “Run System Utility” under the “Utilities” menu. You will see SSU executables
installed the first time and then the Server SSU launches.
11. In the Available Tasks list select Platform Event Manager and click OK.
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Installation Guide for the Intel Server Control
12. Click the Configure LAN button.
13. Enter the following on the BMC LAN Configuration (LAN) dialog box:
Option
Entry
Enable LAN Alerts:
Enter New Password:
Click to enable BMC LAN-alerts.
Enter the BMC LAN Configuration password, up to 16 characters. Default is
NULL. This will be used for all LAN connections in CSSU, DPC, PIC, and
BMC LAN-alerts.
Verify New Password:
LAN Access Mode:
Re-enter the BMC LAN Configuration password.
Full Access, which allows DPC and CSSU access via LAN. By default, LAN
access inside is disabled.
SNMP Community String:
Public (default) unless there is predefined SNMP host to receive SNMP traps
from BMC LAN-Alerts. Must be from 5 to 16 characters.
IP Configuration:
Host IP Address:
Gateway IP Address:
Subnet Mask:
Static (default) unless you are using DHCP for IP hosting, then select DHCP.
Enter the IP address of the server if you are not using DHCP.
Enter the IP address of the router if you are not using DHCP.
Enter the subnet mask of the hosts on the subnet if you are not using DHCP.
Alert IP Address:
Enter the IP address of the server to receive SNMP traps for the community
defined with the SNMP Community String. Enter 0.0.0.0 (default) if a
community is not defined.
14. Click Save, then Close.
15. Exit from the Server SSU.
16. Quit the Server Board CD-ROM menu.
Using the DPC Console Manager
1. Connect to the appropriate server.
2. Select Reboot Service Partition from the Action menu.
Using the Client SSU
1. Select (Re)Connect from the Server menu.
Installation Guide for the Intel Server Control
13
Installing ISC
Managed Server Preparation
ISC uses the event-logging feature of the BIOS for system management status and information. To
enable this feature for each server to be managed with ISC, you must boot the server(s) using the
System Configuration Utility (SCU) or System Setup Utility (SSU) and set the appropriate options
under System Management Options.
NOTE
✏✏
It is possible to configure temperature and voltage thresholds on the server
system using the SCU or SSU. However, the thresholds set with the SCU or
SSU are in effect only for a short time during the system boot process. PIC
overwrites these thresholds when the OS loads. It is recommended that all
threshold changes be made using Platform Instrumentation Control (PIC).
Compatibility and Upgrade Issues
The following paragraphs describe compatibility and upgrade issues for:
•
•
•
•
•
•
•
LSC and LDSM
NetWare
Windows NT
Windows 98 Second Edition
UnixWare
Red Hat Linux
Windows 2000
LSC and LDSM
If you have earlier versions of LSC or LDSM on your network, be aware of the following:
•
Versions of LSC integrated with LDSM (e.g., LDSM with LSC55) are not supported
under ISC.
•
The ISC-managed server installation will not upgrade the DMI service provider or any DMI
database that is already installed on the managed server. However, if a service provider is not
found, ISC installs a DMI 2.0 service provider.
•
•
The ISC server installation process installs the remote procedure call (RPC) transports (DCE
and ONC) if they are not available on the managed server.
ISC ships with the DMI 2.0s Service Provider for Windows NT. The 2.0s version is an
extension of the Service Provider that supports security. ISC does not use those features, but
they are available under Windows NT for possible use by other DMI 2.0s-compliant software.
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Installation Guide for the Intel Server Control
NetWare
For installation on systems using NetWare, be aware of the following:
•
•
•
Connect as a user with supervisor rights when installing ISC to a NetWare server.
All NetWare servers require two manual reboots following the ISC installation.
The TiRPC runtime library for ONC RPC or a substitute file set for NetWare5x must be
running.
Windows NT
For installation on systems using Windows NT, be aware of the following:
•
•
•
Connect as a user with supervisor rights when installing ISC to a Windows NT server.
The ISC installation program automatically reboots both remote and local servers as necessary.
Remote Access Service (RAS) must be previously be installed on the console for if
connectivity will use a modem.
Windows 98 Second Edition
For installation on systems using Windows 98 Second Edition, be aware of the following:
•
•
A manual reboot is required following the ISC installation.
Remote Registry must be previously installed on the console.
UnixWare
For installation on systems using UnixWare, be aware of the following:
•
•
Connect as root user when installing ISC to a UnixWare server.
A plain text password must be enabled in the registry. If the password is not enabled, an extra
reboot following ISC installation will be required on each UnixWare server.
Vision FS must be installed, configured, and running.
Mcopy must be installed on each ISC managed UnixWare server. Please refer to the man page
for doscp for download and install instruction for mcopy. Mcopy can also be installed by
installing the mtools package from Skunkware 7 CD-ROM.
•
•
•
•
A manual reboot is required for each server following the ISC installation.
The server automatically reboots following ISC installation.
By default, SCO UnixWare v7.1.1 systems have DMI access set to read-only. This setting prevents
ISC from changing sensor thresholds, enabling the watchdog timer, and executing other functions.
To allow ISC to operate correctly, DMI access write permission must be enabled. Do the following
to enable DMI access to write:
1. Log in as 'root'.
2. Stop the DMI Service Provider (dmi stop).
3. Open the file /etc/rc2.d/S89dmi for editing.
4. Change the line $DMI_PATH $@ to $DMI_PATH $@ -w.
5. Save the file and restart the DMI Service Provider (dmi start).
This change is valid for all future sessions.
Installation Guide for the Intel Server Control
15
Red Hat Linux
For installation on systems using Red Hat Linux, be aware of the following:
•
•
•
Remote ISC installation is not available.
Additional steps are required to configure the Linux DMI service provider.
Additional steps are required to configure the SNMP-DMI mapper.
Windows 2000
When upgrading to ISC 3.1, the previously installed service partition must be removed and
recreated using utilities supplied with ISC 3.1. The system BIOS must also be upgraded.
LSC, LDSM, Windows, NetWare, and UnixWare
Installation
The ISC package contains both the console and instrumentation software. To install, launch
ISCSetup.exe if it is downloaded from the web or Launch Binaries\Setup.exe if it is from a
CD-ROM. Remote installation for server instrumentation software is supported for
Windows 2000/NT or Novell server. The console software installation can only be installed
locally. Select all the server(s) to be installed and follow the instruction on the screen to continue.
After the installation is completed, reboot the server to complete the installation:
•
•
Each Windows 2000/NT server automatically reboots.
Each NetWare, UnixWare, or Linux server requires manual reboot.
1. Login with system administrator access.
2. Verify the HP OpenView is not running.
3. Do steps 4 and 5 then skip step 6 if you are installing from the Software Kit CD. Skip to step 6
if you are installing from a download from the web.
4. At the console, insert the Software Kit CD into the CD ROM reader.
5. Run the program x:\binaries\setup.exe, where x in the drive letter of your CD ROM reader.
6. Run the program ISCsetup.exe from the ISC download directory.
7. Note this installation may require multiple server reboots.
When installation is complete, view the file logfile in the install directory of each server and
console to verify that ISC installed correctly.
Red Hat Linux Installation
There are three steps to the Red Hat Linux installation process:
•
•
•
Installing Linux DMI server provider
Installing ISC
Configuring the SNMP_DMI mapper
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Installation Guide for the Intel Server Control
Installing Linux DMI Service Provider
1. Insert the Software Kit CD into the Linux server CD ROM reader.
2. Mount the CD using either of the following methods:
•
Enter the mount command as follows:
mount /mnt/cdrom
•
Use the Disk Management utility. To invoke this utility click the Start button, select
System, and then select the Disk Management menu option.
3. Uninstall ucd-snmp if it has been installed previously with rpm –e.
NOTE
✏✏
If you uninstall ucd-snmp, you must also remove all related snmp and
DMI packages. When you remove these packages, remove them in an
order that eliminates dependency error messages. For example, if a
dependency error message appears, remove the package mentioned in
the error message. Continue removing the dependent packages in this
manner until the error messages stop.
4. Install the DMI service provider package located in the \Software\Linux\dmisnmp directory on
the Software Kit CD by using the rpm command. For example, the following command installs
a version of the DMI service provider package:
rpm –i dmisp-1.0-6.i386.rpm
5. Locate and install the ucd-snmp RPM, ucd-snmp-utils RPM, and dmi2snmp RPM packages.
These packages are also located in the \Software\Linux\dmisnmp directory on the Software Kit
CD. Use the rpm command to install each package. For example, the following three
commands install versions of these three packages:
rpm –i ucd-snmp-4.1.1-15smux.i386.rpm
rpm –i ucd-snmp-utils-4.1.1-15smux.i386.rpm
rpm –i dmi2snmp-1.0-15.i386.rpm
6. Reboot the Linux server after you have installed all the packages.
Installing ISC Server Instrumentation
1. Insert the Software Kit CD into the Linux server CD ROM reader.
2. Mount the CD using either of the following methods:
•
Enter the mount command as follows:
mount /mnt/cdrom
•
Use the Disk Management utility. To invoke this utility click the Start button, select
System, and then select the Disk Management menu option.
3. List the contents of the Software Kit CD and make sure the ISC install packages and scripts are
on the CD. You can locate these packages in the /Software/Linux directory. Use the following
commands to move to that directory and list the files:
cd /mnt/cdrom/Software/Linux
ls
Installation Guide for the Intel Server Control
17
You should see file names similar to the following:
ipmidrvr-2.2.14.6.1.1smp-1.i386.rpm
ipmidrvr-2.2.16.22smp-1.i386.rpm
isc-3.1-1.i386.rpm
installme
4. Run the ISC install script from the directory you listed in the previous step by entering the
following command at the command-line prompt:
./installme
5. Follow the instructions on your screen. The script prompts you to read and accept a license
agreement. Next, the ISC install program determines the version of the Red Hat Linux kernel
running on your server and installs the right version of the IPMI driver on your server. The
script then proceeds to install the ISC package (e.g. isc-3.1-1.i386.rpm) on your server. In case
the installation of the driver fails, the script displays appropriate error messages and then
terminates without installing the ISC package.
6. Reboot the Linux server when the command completes.
Configuring the SNMP–DMI Mapper
You must complete these steps if any SNMP management console (HP OpenView, CA UniCenter)
will manage the Linux server.
1. Verify that the dmi2snmp and ucd-snmp packages are installed. For example, the files
dmi2snmp-10-15.i386.rpm and ucd-snmp-4.1.1-15smux.i386.rpm could represent
the dmi2snmp and ucd-snmp packages, respectively.
2. Open the file /etc/snmp/snmpd.conf. You can use any available editor such as vi, emacs,
or a linux editor.
3. Add a trapsink line at the end of the file for each management console that receives traps from
the managed server. Use the following syntax when adding the line:
trapsink <myhost_name.domain.com>
Be sure to substitute appropriate strings for the host name and domain.
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Installation Guide for the Intel Server Control
Customizing NetWare Servers After Setup
While installing PIC, the configuration and Setup program installs Adaptec and LSI (Symbios)
SCSI, and Intel® LAN Adapter instrumentation on the NetWare server but does not enable the
instrumentation support.
To enable support for any or all instrumentation, you must edit the AUTOEXEC.NCF file in the
SYS:SYSTEM directory as follows:
Add the line:
rpsstart.ncf
before the line:
isc_on.ncf
To enable the Adaptec SCSI instrumentation, remove the word REM from these lines:
REM load simcinw.nlm
REM load simcinw.nlm
To enable the Intel LAN Adapter instrumentation, remove the word REM from this line:
REM load e100bdmi.nlm /auto
To enable the LSI (Symbios) SCSI instrumentation, remove the word REM from this line:
REM load simcinw.nlm
Installation Guide for the Intel Server Control
19
Launching ISC
ISC can be launched from and can manage your server from one of these enterprise management
environments:
•
•
•
LANDesk Server Manager (LDSM)
HP Network Node Manager
CA-Unicenter TNG
Once the ISC application is launched from an enterprise management console, the management
console application can terminate, and ISC will continue to operate normally.
ISC can be launched from and can manage your server from a stand-alone ISC Console. The ISC
Console can run as an executable program, as an ActiveX control within an Internet browser, or
within Microsoft Management Console.
®
LANDesk Server Manager
The LANDesk Server Manager (LDSM) console dynamically builds its feature set when
communication is established with a managed server. If the managed server is running the ISC, the
LDSM console adds an option for “Intel Server Control” in the Tools branch of the LDSM
navigation tree. Select this option to launch ISC.
HP Network Node Manager
The HP Network Node Manager Console autodetects servers running the ISC Server
Instrumentation software. The Console updates the server bitmap with an ISC server icon for those
servers.
To launch the ISC applet, select an ISC-enabled server on the HP Console network map, and then
select the “Intel Server Control Applet” option from the Tools Menu. Alternatively, you can launch
ISC by selecting an ISC-enabled server on the HP console network map, clicking the right mouse
button, and then selecting the “Intel Server Control” option from the popup menu.
CA-Unicenter TNG
The CA-Unicenter TNG Console autodetects servers running the ISC Server Instrumentation
software if you have enabled the ISC to CA discovery service. To enable discovery, you must start
the “Intel Tng-ISC AutoDiscovery” service. You can start this service from either the TNG
Unicenter “Auto Discovery” dialog or from the Windows NT “Services” applet.
The “Intel Tng-ISC AutoDiscovery” service creates a new “Intel Server Control” TNG object for
each server having the ISC Server Instrumentation software. That TNG object displays on the map
as a child of the “ISC World View” and as a child of the ISC-enabled server. You can view all
ISC-enabled servers under the “ISC World View.”
To launch ISC, right-click on an “Intel Server Control” icon, and select the “Launch ISC” option
from the popup menu.
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Installation Guide for the Intel Server Control
Stand-alone ISC Console
Use the stand-alone ISC Console to manage ISC-enabled servers without installing an enterprise
management console application. The environment is implemented as an executable program; as
an application within Microsoft Management Console; or as an ActiveX control that runs within a
“container” application, such as Microsoft Internet Explorer, versions 5.0 or later, or Netscape
Navigator, version 4.0 or later.
To launch the stand-alone ISC Console in its own container, do the following:
1. Click Start, and then point to Programs.
2. Point to Intel server Control Tool, and then point to Intel Server Control.
3. From the Start Menu in Windows, select Start->Programs->Intel Server Control->ISC-Console.
Launching the ISC Console with Internet Browsers
To launch the stand-alone ISC Console within a Web browser, do the following:
1. Run the Internet Browser to be used as a “container” for the ISC Console.
2. Within the browser, choose File->Open.
3. Enter the ISC Console filename, specifying the full path to the file:
%ISCPATH%\MI\EMC\IC\ISC.HTM
The stand-alone ISC Console will be started as the active application within the default Web
browser.
Once the ISC Console is loaded, the location can be saved as a “Bookmark” (Netscape) or a
“Favorite” (Internet Explorer) for easy access in later sessions.
You may also:
1. Locate the file using Windows Explorer, specifying the path:
%ISCPATH%\MI\EMC\IC\ISC.HTM
2. Double-click on the filename to launch the control within the default Web browser.
NOTE
✏✏
Netscape Navigator requires a plug-in for viewing ActiveX applications.
One that is known to work is ScriptActive†, which is available from
Installation Guide for the Intel Server Control
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Launching the ISC Console with Microsoft Management Console
To launch the stand-alone ISC Console within Microsoft Management Console (MMC), do the
following:
1. From a Start Menu in Windows or from the Start->Run selection, run MMC.
2. Within MMC, choose File->Open.
3. Enter the ISC Console filename, specifying the full path to the file:
%ISCPATH%\MI\EMC\IC\ISC.MSC
The ISC stand-alone application will be started as the active application within MMC. You may
also:
1. Locate the file using Windows Explorer, specifying the path:
%ISCPATH%\MI\EMC\IC\ISC.MSC
2. Double-click on the filename to launch the control within MMC.
✏ NOTE
If you have not installed MMC on your console system, you can obtain it
from Microsoft at http://www.microsoft.com/management/mmc/
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Installation Guide for the Intel Server Control
Platform Compatibility Matrix
Table 1lists ISC features specific to hardware platforms. In the table, columns present grouped
platforms while rows describe specific features. More general features, which can consist of
multiple specific features, appear in bold type and span an entire row.
Table 1 Platform Compatibility Matrix
Features
Platform
L440GX
SRPL81
SRKA4
SPKA4
ISP4400
SBT2
STL2
Summary
•
•
Servers with ISC 2.x
Features
•
•
Servers with ISC 3.x
Features
•
Complete In-Band
management
Complete In-Band
management from
ISC3.1 Console.
Complete In-band and
OOB management
from ISC3.1 console.
•
•
No OOB management.
No Service Partition
•
•
Out-of-Band (OOB)
management –
Modem/Serial only
•
Service Partition
No Service Partition
In-band Remote Management (OS based)
Desktop Management
Interface (DMI)
Instrumentation
IA32
IA32
IA32
•
Windows NT SP6A,
2000SP1
•
Windows NT SP6A,
2000SP1
•
Windows NTSP6A,
2000SP1
•
•
•
NetWare 4.2, 5.1
UnixWare 7.1.1
Linux 6.2 SBE2
•
•
•
NetWare 5.1
UnixWare 7.1.1
Linux 6.2SBE2
•
•
•
NetWare 4.2, 5.1
UnixWare 7.1.1
Linux 6.2SBE2
Win32* Console
Platform Instrumentation
Control (PIC)
Yes
Yes
Yes
•
•
Windows 2000
professional SP1
•
•
•
•
Windows 2000
professional SP1
Windows 2000
professional SP1
•
•
•
Windows 2000
Advanced Server SP1
Windows 2000
Advanced Server SP1
•
•
•
Windows 2000
Advanced Server SP1
Windows NT
Workstation 4.0 SP6A
Windows NT
Workstation 4.0 SP6A
Windows NT
Workstation 4.0 SP6A
Windows 98
Windows 98
Windows 98
1 ISC v3.1 is planned to support the SRPL8 server when the system releases
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23
Table 1 Platform Compatibility Matrix (cont.)
Features
Platform
L440GX
SRPL82
SRKA4
SPKA4
ISP4400
SBT2
STL2
Out-of-Band Remote Management
Win32 based Direct
Platform Control (DPC)
Console
Yes
Yes
No
Remote Management
via Modem/Serial
(DPC over Modem /
Emergency
Yes
Yes
No
(Not available on L440GX)
Management Port
(EMP))
Remote Management
via Intelligent Chassis
Management Bus
(ICMB)
Yes
No
Yes
Yes
No
No
Remote Management
via LAN
(DPC over LAN)
Sensor Data Record
(SDR)
Yes
No (SRPL8)
Field Replaceable Unit
(FRU)
Yes
System Event Log (SEL) Yes
Yes
Yes
No
No
Access
No (SRPL8)
OOB Sensor access
No
(Sensor Access limited
to partial set of sensors)
Power Control (Power
On, Power Off, Reset)
Yes
No
Yes
Yes
No
No
OOB command for
graceful OS Shutdown
Out-of-Band Alerts
Platform Event Paging
(firmware)
Yes
Yes
Yes
No
(Not available on SRPL8)
(Not integrated with ISC
software)
Baseboard Management No
Controller (BMC) LAN
Alerts (Platform Event
Trap)
No
(Not integrated with ISC
software)
2 ISC v3.1 is planned to support the SRPL8 server when the system releases
24
Installation Guide for the Intel Server Control
Table 1 Platform Compatibility Matrix (cont.)
Features
Platform
L440GX
SRPL83
SRKA4
SPKA4
ISP4400
SBT2
STL2
In-Band (Instrumentation based) Alerts
Network Alerts (Popup
Messages)
Yes
Yes
Yes
DMI Indication
Yes
Yes
Yes
Yes
Yes
Yes
SNMP Traps (via DMI-
SNMP Translator)
ISC Paging
Yes
Yes
No
(Not available on SRPL8)
BIOS Console Redirection
Over Modem/Serial
Over LAN
Yes
No
Yes
Yes
No
No
Remote Boot/Access of Service Partition
Over Modem/Serial
Over LAN
No
No
Yes
Yes
No
No
Service Partition based features
Client System Setup
Utility (SSU) (Remote
access)
No
Yes
No
Remote Diagnostics
No
No
Yes
Yes
No
No
DOS Shell access
(Command Prompt)
File Transfer
No
No
No
Yes
Yes
Yes
No
No
No
Remote File execution
Pushbutton remote
upgrade of BMC
Firmware
Pushbutton remote
upgrade of BIOS
No
Yes
No
3 ISC v3.1 is planned to support the SRPL8 server when the system releases
Installation Guide for the Intel Server Control
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Table 1 Platform Compatibility Matrix (cont.)
Features
Platform
L440GX
SRPL84
SRKA4
SPKA4
ISP4400
SBT2
STL2
Enterprise Server Management Console (ESMC) Integration’s
LANDesk® Server
Yes
Yes
Yes
Manager (LDSM) 6.1
(Linux/UnixWare servers
are not discovered /
managed by LDSM
HP OpenView Network
Node Manager 6.1
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CA Unicenter
Framework TNG 2.2
Web Browser (Microsoft
IE 5.X, Netscape 4.71)
Microsoft MMC
ISC Standalone
Yes
Yes
Yes
Yes
Yes
Yes
4 ISC v3.1 is planned to support the SRPL8 server when the system releases
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Installation Guide for the Intel Server Control
Installation Guide for the Intel Server Control
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