Jaguar Automobile JJM211099101 User Manual

R
WARRANTY BENEFITS  
Publication Part No. JJM 21 10 99 101  
 
R
Contents  
Warranty . . . . . . . . . . . . . . . . 20  
Accessories Warranty . . . . . 22  
System Warranty . . . . . . . . . 24  
3
 
L
4
 
R
Foreword  
Service Portfolio  
INTRODUCTION  
Jaguar Cars and your Dealer thank you for  
buying a new Jaguar vehicle.  
The Jaguar Assistance and Warranty  
gives you an all-round protection that is  
worthy of one of the world’s finest  
marques. We want you to feel happy and  
assured that whether you are driving for  
business or pleasure - in Europe or the UK  
- you are covered by an unrivalled range  
of services, 24 hours a day.  
Listening to your needs  
We did not decide which services should  
be in our Assistance and Warranty  
package, we listened to Jaguar and  
Daimler drivers and acted on their advice  
and guidance. From repairing bodywork  
to roadside repairs abroad - we have it  
covered.  
THE JAGUAR WARRANTY AND  
CONSUMER LAW  
This Jaguar Warranty is a  
manufacturer’s warranty that  
supplements and does not affect  
your legal rights under the vehicle  
purchase agreement with your  
selling Jaguar Dealer or under  
applicable national legislation  
governing the sale of consumer  
goods.  
5
 
 
L
Jaguar Assistance  
Service Portfolio  
JAGUAR ASSISTANCE  
OBTAINING ASSISTANCE  
Jaguar Assistance applies only to cars  
sold new and registered in Europe. For  
details of the countries covered by Jaguar  
Assistance, refer to DEFINITIONS AND  
It is important that you call the telephone  
number listed for your country of  
residence and vehicle registration,  
irrespective of where you have broken  
down within the countries listed in  
13.  
Jaguar Assistance is a comprehensive  
assistance programme, designed  
specifically for Jaguar drivers to promote  
absolute peace of mind. This programme  
provides assistance in any motoring  
emergency, from immobilisation due to  
mechanical or electrical breakdown or  
road traffic accident, to minor  
emergencies such as a puncture or  
running out of fuel. The benefits of Jaguar  
Assistance are available throughout the  
new vehicle warranty period however  
limitations apply to specific causes of  
immobilisation.  
If you are in any doubt as to whether you  
require assistance, please telephone  
Jaguar Assistance first. Do NOT make  
your own arrangements.  
Please note that you will be asked for the  
following information when contacting  
Jaguar Assistance:  
Your name and exact location  
The registration number of your  
Jaguar  
A brief description of the incident  
A contact telephone number.  
Where roadside repair is not possible, you  
and your passengers travelling with you  
will be provided with an alternative means  
of reaching your destination, or returning  
home.  
With a comprehensive range of benefits  
including car hire, vehicle redelivery and  
hotel accommodation, Jaguar Assistance  
is available throughout Europe 24 hours a  
day, every day of the year.  
Please take time to familiarise yourself  
with the benefits and procedures for  
obtaining assistance, taking into account  
the terms and conditions, see TERMS  
10.  
6
 
 
R
Jaguar Assistance  
Austria - 892 40 40  
Portugal - 21 780 6274  
If outside Austria + 43 1 892 40 40  
If outside Portugal + 351 21 780 6274  
Belgium - 02 773 6189  
Romania - 0214055463  
If outside Belgium + 32 2 773 6189  
Croatia - 213 256 302  
If outside Romania + 40 214055463  
Slovakia- 555 71325  
If outside Croatia + 43 1 213 256 302  
Czech Republic - 28 300 2760  
If outside Czech + 42 028 300 2760  
Denmark - 333 27000  
If outside Slovakia + 421 2555 71325  
Slovenia - 525 03 6533  
If outside Slovenia + 431 525 03 6533  
Spain - 902 12 00 41  
If outside Denmark + 45 333 27000  
If outside Spain + 34 91 325 5551  
Estonia - 269 79164  
Sweden - 08 65 58 888  
If outside Estonia + 37 269 79164  
Finland - 0944 0866  
If outside Finland + 358 944 0866  
If outside Sweden + 46 8 65 58 888  
Switzerland - 044 2833587  
If outside Switzerland + 41 442 833 587  
Turkey + 90 212 337 4386  
France - 01499 38028  
If outside France + 33 1499 38028  
Germany - 800 1836 888  
If outside Germany + 49 611 7320 150  
Germany - US Military Vehicles:  
800 53 35 577  
Ukraine - 80 444942950  
If outside Ukraine + 380 444942950  
United Kingdom - 0800 246 844  
If outside UK + 44 208 603 9699  
If outside Germany + 49611 7320 591  
Greece - 210 99 55 938  
If outside Greece + 30 210 99 55 938  
Hungary - 266 4097  
If outside Hungary + 36 1 266 4097  
Italy - 800 571 175  
Calls to Jaguar Assistance may be  
recorded in order to assist in confirming  
details of calls that may be incomplete or  
unclear. In addition, recordings may be  
used for training purposes.  
If outside Italy + 39 02266 09574  
Latvia + 371 67 11 2204  
Lithuania - 8 52 49 9007  
If outside Lithuania + 370 52 49 9007  
Luxembourg + 32 2 773 61 89  
Republic of Ireland - 01 637 3607  
If outside R.O.I. + 353 1 6373607  
Netherlands - 0800 099 8808  
If outside N’lands + 31 2085 12234  
Norway - 22 08 61 45  
If outside Norway + 47 22 08 61 45  
Poland - 22 522 2576  
If outside Poland + 48 22 522 2576  
7
 
L
Jaguar Assistance  
3. Hotel accommodation  
COVER IN YOUR OWN  
COUNTRY  
If the breakdown occurs more than 80  
kms from your home address and  
overnight accommodation is a more  
practical option, we will pay for the  
cost of hotel accommodation for you  
and your passengers (subject to  
agreed limits).  
Home and roadside assistance  
If your vehicle is immobilised, whether at  
home or elsewhere, Jaguar Assistance  
will attend to your vehicle. If the problem  
cannot be resolved we will recover your  
vehicle to the nearest or most appropriate  
Jaguar Authorised Repairer (or Jaguar  
Approved Body Repair Centre).  
In addition  
Jaguar will provide:  
If the vehicle cannot be repaired within 4  
hours, cover includes the following  
benefits:  
Vehicle redelivery  
If your vehicle has been recovered by  
Jaguar Assistance to a Jaguar Authorised  
Repairer (or Jaguar Approved Body  
Repair Centre) which is located more than  
80 kms from your home address, we will  
arrange for the vehicle to be returned to  
your home address following completion  
of the repair.  
1. Car hire  
If following assistance by Jaguar  
Assistance, your vehicle cannot be  
repaired within 4 hours, you may be  
eligible for a replacement vehicle  
while your vehicle is being repaired. A  
valid driving licence and credit card  
deposit to cover any additional costs  
will be required. Please note that we  
cannot guarantee availability of  
vehicles with accessories such as roof  
racks, tow bars, etc.  
COVER WHEN TRAVELLING  
OUTSIDE YOUR OWN  
COUNTRY  
For details of the countries covered by  
2. Onward travel  
Following assistance by Jaguar  
Assistance, if your vehicle repair  
cannot be completed within 4 hours  
andyourvehicleremainsimmobilised,  
we will wherever possible organise  
and pay for you and your passengers  
to continue your journey or return  
home by first class rail or scheduled  
economy air travel.  
Roadside assistance and recovery  
If your vehicle is immobilised and the  
problem cannot be resolved at the  
roadside, we will organise and pay for  
recovery of your vehicle to the nearest  
Jaguar Authorised Repairer (or Jaguar  
Approved Body Repair Centre).  
8
 
R
Jaguar Assistance  
European motorway/autoroute  
restrictions  
If the vehicle cannot be repaired the same  
day, cover includes the following benefits:  
On certain roads in some European  
countries, you must use the official SOS  
boxes at the side of the road in order to  
arrange initial recovery. You will be  
connected to the authorised assistance  
service because these roads are  
privatised and we are prevented from  
assisting on them. You should contact  
Jaguar Assistance at the earliest  
opportunity so that we can arrange for the  
most appropriate assistance once your  
vehicle has been recovered. Costs  
incurred for recovery should be claimed  
back from Jaguar Assistance.  
1. Car hire  
Provided that your vehicle has been  
recovered by Jaguar Assistance, you  
may be eligible for a replacement  
vehicle while your vehicle is being  
repaired.  
A valid driving licence and credit card  
deposit to cover any additional costs  
will be required. Please note that we  
cannot guarantee availability of  
vehicles with accessories such as roof  
racks, tow bars, etc.  
2. Onward travel  
If the immobilisation has occurred  
en-route to your planned destination,  
your vehicle has been taken to a  
Jaguar Authorised Repairer (or Jaguar  
Approved Body Repair Centre) and  
repairs cannot be completed within 4  
hours, you may wish to continue your  
original journey. We will organise and  
pay the costs of first class rail or  
scheduled economy air travel to  
enable you to return home or continue  
your journey.  
Vehicle repatriation  
If your vehicle cannot be repaired, or if the  
repairs cannot be completed before your  
intended return date, we will arrange and  
pay for repatriation of your vehicle to the  
Jaguar Authorised Repairer (or Jaguar  
Approved Body Repair Centre) nearest to  
your home address. The maximum  
amount payable by Jaguar Assistance for  
vehicle repatriation will not exceed the  
market value of your vehicle.  
3. Hotel accommodation  
You may wish to wait for the  
completion of the repairs. If overnight  
accommodation is therefore a more  
practical option, we will pay for hotel  
accommodation for you and your  
passengers (subject to agreed limits).  
9
 
L
Jaguar Assistance  
In addition:  
Jaguar Assistance will provide:  
TERMS AND CONDITIONS OF  
COVER  
Message service  
Hire cars  
We can pass on urgent messages to  
family, business or friends if your journey  
has been delayed due to the  
A vehicle will be sourced through one of  
the major vehicle rental companies. You  
must be able to comply with their  
immobilisation of your vehicle.  
conditions of hire and you will be  
responsible for any fuel costs. Insurance  
requirements stipulate that you must be  
between 25 and 65 years of age. If you are  
under 25 or over 65 we will endeavour to  
make alternative arrangements, but these  
cannot be guaranteed.  
Parts delivery  
If the parts required to repair your vehicle  
are not available locally, we will organise  
and pay for the despatch of these parts  
from elsewhere.  
Additional car hire  
Certain endorsements on your licence  
may prejudice your eligibility to hire a  
vehicle.  
If your vehicle is being repatriated or has  
been left outside of the country in which  
you are residing pending completion of  
repairs following electrical or mechanical  
failure (excluding accident or theft or  
incorrect fuel) you may be eligible for a  
replacement vehicle.  
Specialist charges  
If the recovery of your vehicle requires the  
use of specialist equipment as a result of,  
for example, a road traffic accident,  
multiple wheel theft or vandalism, any  
costs incurred will be your responsibility.  
These costs may be refundable under the  
terms of your motor insurance policy.  
Limitations to off road recovery  
We reserve the right to charge you for any  
costs incurred if your vehicle is disabled  
by floods or snow-affected roads, is  
embedded in sand or mud or is not easily  
accessible.  
Release fees  
Should your vehicle be stolen or involved  
in a road traffic accident and  
subsequently recovered by the police,  
you will be liable for any release fee  
payable before we can remove your  
vehicle. These costs may be refundable  
under the terms of your motor insurance  
policy.  
10  
 
 
R
Jaguar Assistance  
Adverse weather conditions  
Keys locked in vehicle/Lost keys  
Please be aware that adverse weather  
conditions such as high winds, snow or  
floods can make some Jaguar Assistance  
operations physically impossible until the  
weather improves. Our immediate priority  
is to ensure that you and your passengers  
are taken to a place of safety and it may  
be necessary to attend to your vehicle  
later.  
We will always endeavour to provide  
assistance by the most practical method.  
However, should we be unable to gain  
entry to your vehicle, modern security  
systems may make a forced entry  
necessary. If this is the case, you will be  
asked to sign a declaration stating that  
you have given permission for this, and  
that any costs for resultant damage will be  
your responsibility. These costs may be  
covered by your motor insurance policy.  
Caravan/Trailer  
If your vehicle is immobilised, we will tow  
your caravan or trailer to a destination  
near to the repairing Jaguar Authorised  
Repairer (or Jaguar Approved Body  
Repair Centre). Jaguar Assistance will  
not, however, be held responsible for any  
goods being transported.  
Glass breakage  
We can on your behalf contact a Jaguar  
Authorised Repairer or approved Jaguar  
glass supplier, who will usually be able to  
supply and fit replacement glass. You will  
be liable for the cost of replacement parts  
and fitting charges.  
Reclaiming expenses  
Fuel  
If you have been authorised by Jaguar  
Assistance to pay for a covered benefit  
and wish to recover the costs, please  
retain original receipts and contact Jaguar  
Assistance for details of the reclaim  
procedure.  
If your vehicle is immobilised due to  
incorrect fuel use or running out of fuel  
and the problem cannot be resolved at  
the roadside, Jaguar Assistance will  
recover your vehicle to the most  
appropriate Jaguar Authorised Repairer.  
Limited assistance  
Punctured tyres  
If your vehicle is immobilised as a result of  
keys locked in vehicle, lost or stolen keys,  
glass breakage, refilling or topping up  
with incorrect fuel, running out of fuel,  
inadequate maintenance or a punctured  
tyre, car hire and vehicle re-delivery will  
not be provided.  
Punctures to tyres do not merit car hire or  
vehicle re-delivery assistance. However, if  
your vehicle should suffer multiple  
punctures in one event, or your vehicle is  
not equipped as standard with a spare  
wheel and a tyre in use suffers dangerous  
tyre wall damage, extra assistance may  
be required. If repairs cannot be made  
within 4 hours the Jaguar Assistance  
operative will be required to determine  
that level of extra assistance.  
11  
 
L
Jaguar Assistance  
Validity outside your own country  
Jaguar Assistance is available outside  
your home country only for travel not  
exceeding 30 days duration in a single trip  
and 91 days duration in any 12 month  
period. It is recommended that adequate  
travel insurance is taken out in addition to  
this cover.  
Repatriation from outside your own  
country  
You will be asked to provide Jaguar  
Assistance with a signed inventory of any  
items left in your vehicle prior to  
repatriation. Neither Jaguar Assistance  
nor its agents accept any liability for the  
subsequent loss of, or damage to, any  
items not declared on this inventory.  
12  
 
R
Jaguar Assistance  
Any costs resulting from your vehicle  
being kept in an unroadworthy  
DEFINITIONS AND  
EXCLUSIONS  
The following words and phrases are  
used throughout this booklet, and are  
defined as follows:  
condition, or not being serviced in  
accordance with the manufacturer’s  
recommendations. If, in the opinion of  
Jaguar Assistance, a recurring fault is  
due to poor maintenance, we reserve  
the right to limit the assistance to  
recovery of your vehicle to the nearest  
Jaguar Authorised Repairer.  
Your vehicle is a vehicle for which Jaguar  
Assistance membership has been issued.  
Europe means the following countries:  
Andorra, Austria, Belgium, Croatia, Czech  
Republic, Denmark (excluding the Faeroe  
Islands), Estonia, Finland (excluding  
Aland), France (Metropolitan), Germany,  
Gibraltar, Greece, Hungary, Italy, Latvia,  
Liechtenstein, Lithuania, Luxembourg,  
Monaco, Netherlands, Norway, Poland,  
Portugal, Republic of Ireland, San Marino,  
Slovakia, Slovenia, Spain (including the  
Balearic Islands and Canary Islands),  
Sweden, Switzerland, Turkey and the  
United Kingdom.  
Any costs resulting from you being  
under the influence of intoxicating  
liquor or drugs, or from solvent abuse.  
Any consequential losses arising  
directly or indirectly from the  
immobilisation.  
Damage or injury intentionally caused  
by the Beneficiary or resulting from  
his/her participation in a criminal act  
or offence.  
Costs incurred as a result of accident  
damage which are covered under the  
user’s insurance policy.  
Immobilisation is electrical or  
mechanical breakdown, road accident,  
loss of keys or loss, damage or  
destruction by fire, theft or vandalism.  
This list is not exhaustive. Whilst  
recognising your consumer rights, Jaguar  
Cars Limited may extend the list of  
exclusions if and when there is a  
requirement to do so.  
Exclusions  
Jaguar Assistance will not pay for:  
Any expense incurred without the  
prior authorisation of Jaguar  
Assistance.  
Any expense that would have  
normally been payable by you, such  
as fuel, congestion charges and toll  
charges.  
The cost of replacement parts, unless  
covered by Jaguar Warranty.  
Any costs resulting from participation  
in motor racing, rallies, speed or  
duration testing.  
13  
 
 
L
The Jaguar Warranty  
The Jaguar Warranty  
Corrosion protection warranty  
6 years, unlimited distance.  
Refer to page 20.  
THE JAGUAR WARRANTY  
BENEFITS  
The Jaguar Warranty is a comprehensive  
package of benefits designed to meet a  
high standard of aftersales care and  
support.  
Emission control system warranty  
5 years or 80 000 kilometres , whichever  
is the sooner.  
The following pages give full details of the  
Warranty. Please read these carefully in  
order to ensure that you obtain the full  
value of the benefits available.  
Applicable to the markets listed on  
page 24.  
Scheduled maintenance items  
warranty  
For quick reference, a synopsis of the  
Warranty periods of cover is shown  
below:  
Petrol engines:  
16 000 kilometres or 1 year, whichever is  
the sooner.  
Vehicle warranty - Europe  
3 years, unlimited distance.  
Refer to page 16.  
X-TYPE Diesel engines:  
20 000 kilometres or 1 year, whichever is  
the sooner.  
Europe means the following countries:  
Andorra, Austria, Belgium, Croatia,  
Cyprus, Czech Republic, Denmark  
(excluding the Faeroe Islands), Estonia,  
Finland (excluding Aland), France  
(Metropolitan), Germany, Gibraltar,  
Greece, Hungary, Italy, Latvia,  
Liechtenstein, Lithuania, Luxembourg,  
Malta, Monaco, Netherlands, Norway,  
Poland, Portugal (including Madeira and  
Azores), Republic of Ireland, San Marino,  
Slovakia, Slovenia, Spain (including the  
Balearic Islands and Canary Islands),  
Sweden, Switzerland, Turkey and the  
United Kingdom.  
XJ and XF Diesel engines:  
24 000 kilometres or 1 year, whichever is  
the sooner.  
The warranted parts are listed on page 18.  
General warranty information  
All vehicle related warranty benefits start  
on the day that the vehicle is delivered to  
the first retail customer or his/her  
representative. Where a vehicle is  
purchased by an intermediary, the period  
of cover commences when the vehicle is  
handed over to that intermediary.  
Note: The warranty period for dealer  
demonstrator vehicles starts on the day  
that the vehicle is put into service as a  
demonstrator (not the day that the vehicle  
is first sold retail).  
Vehicle warranty - Rest of world  
3 years or 100 000 kilometres, whichever  
is the sooner.  
The Warranty Statements made on the  
following pages are additional to, and are  
not intended to affect, your statutory  
rights.  
Refer to page 16.  
Paint surface warranty  
3 years, unlimited distance.  
Refer to page 20.  
14  
 
     
R
The Jaguar Warranty  
How to obtain warranty assistance  
Transfer of warranty  
Should your vehicle require attention  
under the Warranty arrangements, you  
should:  
Warranty benefits will continue to apply,  
regardless of any change of ownership.  
Touring  
Take your vehicle to a Jaguar  
Authorised Repairer (preferably from  
whom it was purchased).  
Jaguar Cars Limited has a comprehensive  
service network in most parts of the  
world, and your local Jaguar Authorised  
Repairer will be able to obtain or provide  
information about the service network in  
other countries.  
Always provide your Jaguar  
Authorised Repairer with full  
information about the nature of any  
difficulty as quickly as possible.  
Should you require Warranty Assistance  
when travelling in any other country, take  
your vehicle to a Jaguar Authorised  
Repairer and point out the procedure  
shown on page 19.  
Always present the Jaguar Authorised  
Repairer with the Service Portfolio  
booklet which will provide them with  
the information that they need before  
a repair can be undertaken.  
The Jaguar Authorised Repairer will  
normally undertake the required repairs  
free of charge as long as the Vehicle  
Identification page in your Service  
Portfolio booklet is completed in full.  
However, if you are required to pay you  
should retain any invoices and, where  
possible, displaced parts so that your  
Dealer can resolve the matter on your  
return home and arrange any  
Should the Vehicle Identification page of  
the Service Portfolio booklet be  
incomplete, Warranty assistance may be  
refused by the repairing dealer until the  
dealer has received confirmation from  
Jaguar Cars Limited that the vehicle in  
question is covered by the terms of the  
Jaguar Warranty.  
Your Jaguar Authorised Repairer will  
arrange an appointment so that you avoid  
having to be without the vehicle for longer  
than necessary.  
reimbursement to which you are entitled.  
If circumstances arise which make it  
impossible for you to return your vehicle  
for warranty or repair work to the original  
Jaguar Dealer from whom you bought it,  
you can get the work done at any other  
Jaguar Authorised Repairer.  
15  
 
L
Vehicle Warranty  
Vehicle Warranty  
Owner’s responsibilities – vehicle  
warranty  
VEHICLE WARRANTY  
STATEMENT  
Your Owner’s Handbook and Service  
Portfolio describe the proper care and use  
of your vehicle. Proper maintenance and  
use guard against major repair expenses  
resulting from misuse, neglect or  
inadequate maintenance, and may help  
increase the value you receive when you  
sell or trade your vehicle.  
Should any part of the vehicle require  
repair or replacement as a result of a  
manufacturing defect, the part will be  
repaired or replaced completely free of  
charge by any Jaguar Authorised  
Repairer, regardless of any change of  
vehicle ownership during the period of  
cover.  
Make sure that all of the required  
maintenance is performed and that  
the materials used meet Jaguar  
engineering specifications.  
Note: Tyres are covered separately by the  
tyre manufacturer. Your  
Dealer/Authorised Repairer will, however,  
assist you in any tyre claim.  
Note: Failure to perform maintenance  
promptly and in accordance with  
Jaguar’s specified service intervals  
will invalidate warranty coverage on  
the parts affected.  
In all warranty repairs carried out by a  
Jaguar Authorised Repairer, genuine  
Jaguar Approved Parts will be used, any  
displaced parts will become the property  
of Jaguar Cars Limited.  
Make sure you present your vehicle to  
a Jaguar Authorised Repairer for any  
warranty repair as soon as practicable  
after a defect is detected. This will  
minimise the effect a defect has on  
your vehicle and the nature of the  
repair needed.  
All parts fitted during warranty repairs are  
covered for the balance of the original  
warranty period.  
Duration of the vehicle warranty  
For details of Vehicle Warranty, Paint  
Surface and Corrosion Protection, and  
Scheduled Maintenance Items, see  
page 14.  
Note: Your Jaguar Authorised  
Repairer has technicians who are  
trained and equipped to perform the  
required maintenance on your vehicle  
using genuine Jaguar parts to keep  
your vehicle operating to optimum  
levels.  
Make sure that receipts for completed  
maintenance work are retained with  
the vehicle and confirmation of  
maintenance work is always recorded  
in your Service Portfolio.  
16  
 
     
R
Vehicle Warranty  
What’s not covered by the warranty?  
Vehicle or Parts Warranties.  
Additionally, any consequential  
damage caused by the installation or  
use of such parts, products or  
accessories will not be covered by the  
Jaguar Vehicle or Parts Warranties.  
No responsibility will be accepted by  
Jaguar Cars Limited where repair or  
replacement is required as a direct result  
of:  
Normal wear and tear.  
Use of fuel specifications or  
Failure to maintain the vehicle in  
accordance with Jaguar’s  
maintenance schedules and service  
instructions.  
alternative fuels which are not  
approved by Jaguar for the vehicle  
(refer to the Owner’s Handbook).  
Use of supplemental additives and  
flushing agents for fuel or engine oil  
(unless specified as part of a Jaguar  
service requirement).  
Defects caused as a result of being  
used in motorsport events or for any  
other purpose than normal, private or  
commercial use.  
The vehicle, as manufactured, does  
not meet the operational specification  
of a market for which it was not  
specified, including any legal  
requirements or penalties imposed by  
Government or other authority.  
Damage resulting from neglect,  
flooding, accident or improper use.  
Any modification to the vehicle or  
parts which is not authorised by  
Jaguar, including any engine  
performance enhancement  
modifications.  
The effects of any vehicle  
modifications undertaken to comply  
with legal or local requirements of a  
market for which it was not specified,  
unless authorised by Jaguar.  
Any vehicle that has had its vehicle  
identification number altered or  
removed, or on which the odometer  
reading has been unlawfully changed.  
Note: Where applicable, Jaguar  
Authorised Repairers may, at the  
customer’s expense, carry out  
authorised modifications to meet legal  
or operational requirements of a  
market.  
Damage caused during maintenance.  
Refilling or topping-up with incorrect  
fuel, e.g. petrol used instead of diesel.  
The vehicle having been altered from  
Jaguar Cars specifications.  
Jaguar Warranties exclude liability for any  
lost time, inconvenience, loss of  
transportation, or any other incidental or  
consequential damage you (or anyone  
else) may incur as a result of a defect  
covered by the warranties.  
Failure to use Jaguar specified parts  
or fluids during a warranty repair (or  
parts of equivalent quality during a  
retail repair). The failure of a  
non-approved Jaguar part and/or the  
failure or misuse of a product or  
accessory not recommended by  
Jaguar, is not covered by the Jaguar  
17  
 
L
Vehicle Warranty  
Items which are subject to adjustment or  
All light bulbs (interior and exterior).  
replacement during NORMAL service or  
maintenance operations are not covered  
by the Warranty, unless the work is  
required as a direct result of a  
Except for Xenon headlamp bulbs and  
facia/instrumentation illumination  
which are covered for the full duration  
of the Vehicle Warranty.  
manufacturing defect. Please refer to the  
following, Scheduled Maintenance Items.  
Adjustments, including but not limited  
to: headlamp and hinged panel  
adjustments, suspension tightening,  
steering geometry adjustments,  
emission/fuel system checks,  
lubrication and handbrake cable  
adjustments.  
Scheduled maintenance items  
Parts that will be replaced as part of a  
NORMAL service or scheduled  
maintenance are warranted against  
manufacturing defects.  
Wheel alignment/balancing.  
Parts that fall into this category are:  
Note: Brake linings, brake discs and any  
other friction related components are not  
covered when replacement is due to wear  
and tear, but they are covered against  
manufacturing defects for the duration of  
the Vehicle Warranty.  
Lubricants  
Oil filter.  
Fuel filter.  
Air filter.  
Pollen filter (where applicable).  
Drive belts.  
Spark plugs (petrol engines only).  
Note: The period of cover will apply up to  
the First Scheduled Service Change Point  
of the particular part. The period of cover  
for any item may not exceed the time and  
distance limitation of the vehicle warranty  
that applies to the vehicle.  
Parts changed during a scheduled service  
will benefit from the parts warranty.  
Parts that require repair, replacement or  
adjustment, but are recognised as having  
a limited service life, are warranted  
against manufacturing defects for a  
period of up to and including the first  
scheduled service or 1 year.  
The parts that fall into this category for all  
models are:  
Wiper blades.  
Remote handset batteries.  
18  
 
 
R
Vehicle Warranty  
VEHICLE WARRANTY  
STATEMENT IN OTHER  
COUNTRIES  
To Jaguar Authorised Repairers  
If this Jaguar car requires emergency  
warranty repairs which affect its running  
condition or safe operation, you are  
requested to provide such service free of  
charge. The claim for reimbursement  
should be sent to Jaguar Cars Limited in  
the usual way.  
The Customer may be charged if the  
Service Portfolio booklet is not produced  
or is incomplete. Where doubt exists as to  
the validity of the vehicle identified in the  
Service Portfolio, the repairing dealer  
should contact Jaguar Cars Limited for  
clarification.  
Should you find it necessary to charge the  
customer, you should provide an invoice  
which shows the repair operation  
performed and the individual parts used.  
Where possible make the displaced parts  
available to the owner.  
19  
 
 
L
Paint/Corrosion Warranty  
Paint/Corrosion Warranty  
Owner’s responsibilities  
Refer to the Vehicle Warranty Owner’s  
Responsibilities on page 16  
PAINT SURFACE WARRANTY  
STATEMENT  
Should the paint surface of the vehicle  
body require attention due to a defect in  
material or application, any necessary  
repairs will be undertaken by a Jaguar  
Authorised Repairer, completely free of  
charge.  
What’s not covered by the warranty  
These warranties do not cover paintwork  
damage or corrosion perforation caused  
by or arising from the following:  
Failure to maintain paint and  
bodywork by regular cleaning in  
accordance with Jaguar Cars  
recommendations.  
Duration of the paint surface warranty  
3 years, unlimited distance.  
CORROSION PROTECTION  
WARRANTY STATEMENT  
Factors that are beyond the control of  
Jaguar Cars such as environmental  
hazards (salt, industrial fall out, storm  
damage, acid rain, bird droppings)  
and damage (including stone chips,  
scratches and use of unsuitable  
cleaning agents).  
Should any part of the bodywork of the  
vehicle be perforated by rust corrosion,  
the panel(s) affected by the perforation  
will be repaired or replaced by any Jaguar  
Authorised Repairer, completely free of  
charge, regardless of any change in  
vehicle ownership.  
Deterioration resulting from failure to  
immediately report and have rectified  
any defect or condition covered by  
these warranties.  
Note: The term perforation means a hole  
that penetrates through the bodywork,  
caused by corrosion from the inside or  
underside, as a result of faulty  
Accident repairs using non-Jaguar  
approved materials and/or methods  
of repair.  
manufacture or materials.  
For the purpose of this Warranty,  
bodywork is defined as metal panels,  
including doors, bonnet, boot lid, engine  
and boot compartments, wings, sills,  
scuttles, roof, floor panel, frames and  
chassis members, but excluding  
attachments such as bright trim,  
bumpers, mouldings, hinges and road  
wheels.  
Alterations of the vehicle from  
Jaguar’s original specification.  
Note: Ensure that the body panels are  
examined annually by a Jaguar Authorised  
Repairer and this is recorded in your  
Service Portfolio. This examination is free  
of charge only when carried out at the  
time of a main service.  
Duration of the corrosion protection  
warranty  
6 years, unlimited distance.  
20  
 
     
R
Paint/Corrosion Warranty  
JAGUAR APPROVED  
REPAIRER  
In the event of the vehicle requiring body  
repairs due to accident damage, your  
Jaguar Authorised Repairer can ensure  
that the repairs are carried out using only  
Jaguar approved parts, materials and  
repair techniques. This will ensure that  
warranty cover will continue on the  
repaired body sections for the remaining  
period of the Corrosion Protection  
Warranty.  
XJ and XK vehicles  
These incorporate the latest technology in  
aluminium body structure.  
A specialist network of Jaguar Approved  
Body Repair Centres is provided with full  
technical support from the factory and  
with comprehensive training for all their  
body shop technicians.  
The Body Repair Centres operate to a  
high standard and have all the necessary  
tools and equipment essential to repair  
Jaguar vehicles.  
21  
 
L
Parts and Accessories Warranty  
Parts and Accessories Warranty  
Duration of the parts and accessories  
warranty  
PARTS AND ACCESSORIES  
WARRANTY  
The warranty commences on the date of  
purchase of the part or accessory and is  
applicable for a period of 12 months ,  
unlimited distance, or the stated service  
life of the part, whichever occurs first. All  
parts fitted during warranty repairs are  
covered for the balance of the original  
warranty period.  
In addition to the Vehicle Warranty, which  
covers parts supplied as original  
equipment when the vehicle was  
purchased, there is a separate Jaguar  
Parts and Accessories Warranty for  
genuine Jaguar parts and accessories  
purchased by the customer from a Jaguar  
Dealer.  
Note: Genuine Jaguar batteries and  
exhaust systems are covered by a 3 year,  
unlimited distance warranty.  
All genuine Jaguar parts are covered by  
this warranty and have been tested and  
approved by Jaguar for use on Jaguar  
and Daimler vehicles.  
ACCESSORIES FITTED TO A  
NEW VEHICLE  
Genuine Jaguar accessories (excluding  
gift items) fitted by a Jaguar Authorised  
Repairer within 1 month or  
1500 kilometres (whichever occurs first)  
of the vehicle entering service for the first  
time, will benefit from the same warranty  
terms and period of cover as the Vehicle  
Warranty, see page 14.  
Note: Genuine Jaguar Parts and  
Accessories have been specifically  
designed to help maintain Jaguar vehicles  
to comply with Jaguar’s safety and  
reliability standards. We therefore  
recommend you to use only genuine  
Jaguar Parts and Accessories for your  
vehicle. Please be advised that  
Non-genuine Jaguar Parts and  
Accessories have neither been tested nor  
approved by Jaguar, and that, in spite of  
constant observation of the market,  
Jaguar cannot evaluate their suitability  
and safety neither isolated nor when fitted  
to Jaguar products. Any consequential  
damage caused by the fitting of  
Non-genuine Jaguar Parts and  
PARTS AND ACCESSORIES  
WARRANTY STATEMENT  
Should any genuine Jaguar part or  
accessory require repair or replacement  
as a result of a material or manufacturing  
defect, the part or accessory will be  
repaired or replaced completely free of  
charge by any Jaguar Authorised  
Repairer.  
Accessories is not covered by the  
warranty.  
22  
 
 
R
Parts and Accessories Warranty  
Where the part or accessory is being  
The failure of a non-approved Jaguar  
repaired or replaced under the terms of  
this warranty by a Jaguar Authorised  
Repairer, no labour charge will be made  
for such repair or replacement. However,  
where the work is carried out by anyone  
other than a Jaguar Authorised Repairer,  
no contribution will be made to labour  
charges.  
part and/or the failure or misuse of a  
product or accessory not  
recommended by Jaguar, is not  
covered by the Jaguar Vehicle or  
Parts Warranties. Additionally, any  
consequential damage caused by the  
installation or use of such parts,  
products or accessories will not be  
covered by the Jaguar Vehicle or  
Parts and Accessories Warranties.  
Owner’s responsibilities  
Refer to the Vehicle Warranty Owner’s  
Responsibilities on page 16  
What’s not covered by the warranty  
No responsibility will be accepted by  
Jaguar Cars Limited where repair or  
replacement is required as a direct result  
of:  
Normal wear and tear.  
The part or accessory , or any vehicle  
to which it has been fitted, having not  
been maintained in accordance with  
the manufacturer’s  
recommendations.  
The part or accessory having been  
damaged by neglect, flooding,  
accident, improper use or fitting, or  
having been used for competitive  
purposes.  
The part or accessory having been  
altered from the manufacturer’s  
specifications or used for a purpose  
for which it was not designed or  
intended.  
The part or accessory becomes  
damaged due to the failure of another  
part on the vehicle.  
23  
 
L
Emission Control System Warranty  
Emission Control System Warranty  
EMISSION CONTROL SYSTEM  
WARRANTY  
Where applicable – Norway, South Korea,  
Switzerland, Sweden and Taiwan.  
Warranty statement  
Jaguar Cars Limited warrants that Jaguar  
vehicles are designed, built and equipped  
so as to conform at the time of sale with  
all emission standards applicable at the  
time of manufacture, and are free from  
defects in materials and workmanship  
that could cause them not to meet those  
standards.  
During the Emission Control System  
Warranty period if the failure of any part  
covered by this Emission Control System  
Warranty is not the result of lack of  
maintenance or of misuse of the vehicle, it  
will be repaired, replaced, or adjusted  
without charge.  
Period of Cover  
The period of cover commences on the  
day the vehicle is delivered to the first  
retail customer or their representative.  
Where a vehicle is purchased by an  
intermediary, the period of cover  
commences when the vehicle is handed  
over to that intermediary. In the case of  
dealer demonstrators the warranty starts  
on the day the vehicle is put into service  
(not the day that the vehicle is first sold  
retail). This Warranty is specific to the  
country in which the vehicle is sold. Your  
Jaguar Dealer will be able to advise you  
on the items covered under this warranty.  
Duration of the warranty  
For details, see page 14.  
24  
 
   

Ingersoll Rand Water Pump PD05P XXX XXX User Manual
Intel Network Router 2011B User Manual
Ives Indoor Furnishings 7215PT User Manual
Jabra Projector Accessories SP CEIL 006 User Manual
Jaguar Automobile S Type User Manual
JVC Handheld Game System GR SXM920 User Manual
KitchenAid Blender KHB2561 User Manual
KitchenAid Plumbing Product KSV90L1M User Manual
Kodak All in One Printer A 61597 User Manual
Kolcraft Stroller S088 R3 User Manual