LG Electronics Network Router HCS6320 User Manual

HCS6320 CodePlus™ Series  
MUX/MOD Feature Card  
Installation & Setup Guide  
Warranty  
© Copyright 2012 LG Electronics U.S.A., Inc.  
P/N: 206-4183 (Rev A)  
 
IMPORTANT SAFETY INSTRUCTIONS  
Important safeguards for you and your new product  
THIS PRODUCT HAS BEEN MANUFACTURED AND TESTED WITH SAFETY IN MIND.  
IMPROPER USE, HOWEVER, CAN RESULT IN POTENTIAL ELECTRICAL SHOCK OR  
FIRE HAZARDS. TO AVOID DEFEATING THE SAFEGUARDS THAT HAVE BEEN BUILT  
INTO THIS PRODUCT, PLEASE READ AND OBSERVE THE FOLLOWING SAFETY  
POINTS WHEN INSTALLING AND USING THIS PRODUCT.  
1. Read these instructions.  
9. Outdoor Use  
Warning: To prevent fire or shock  
Read all the safety and operating instructions  
before operating the product.  
hazards, do not expose this product  
to rain or moisture.  
2. Keep these instructions.  
Retain the safety and operating instructions  
for future reference.  
10. Wet Location  
The apparatus shall not be exposed to  
dripping or splashing and no objects filled  
with liquids, such as vases, shall be placed  
on the apparatus.  
3. Heed all warnings.  
Adhere to all warnings on the product and in  
the operating instructions.  
11. Test Equipment  
4. Follow all instructions.  
In some cases, LG has supplied or recom-  
mended the use of test equipment and  
devices for the setup and testing of the  
equipment. The operation and maintenance  
of test equipment is described in their  
associated instruction manuals. Please refer  
to these manuals for explicit instructions  
regarding the safe use and handling of the  
equipment.  
Follow all operating and use instructions.  
5. Do not use this apparatus near water.  
Do not use this product near water or moisture  
or in an area, such as a basement, that might  
become flooded.  
6. Clean only with dry cloth.  
Unplug this product before cleaning. Do not  
use liquid cleaners or aerosol cleaners.  
12. Damage Requiring Service  
7. Refer all servicing to qualified service  
Unplug this product from the wall power  
outlet and refer servicing to qualified service  
personnel under the following conditions:  
personnel  
.
Servicing is required when the apparatus has  
been damaged in any way, liquid has been  
spilled or objects have fallen into the appara-  
tus, the apparatus has been exposed to rain  
or moisture, does not operate normally, or has  
been dropped.  
a. If liquid has been spilled, or objects have  
fallen into the product.  
b. If the product has been exposed to rain or  
water.  
c. If the product does not operate normally by  
following the operating instructions. Adjust  
only those controls that are covered by the  
operating instructions, as an improper  
adjustment of other controls may result in  
damage and will often require extensive  
work by a qualified technician to restore  
the product to its normal operation.  
8. Object and Liquid Entry  
Never push objects of any kind into this  
product through openings as they may touch  
dangerous voltage points or short-out parts  
that could result in a fire or electric shock.  
Never spill liquid of any kind on the product.  
(Continued on next page)  
3
206-4183  
 
 
IMPORTANT SAFETY INSTRUCTIONS  
(Continued from previous page)  
14. Replacement Parts  
When replacement parts are required, be  
sure the service technician uses replace-  
ment parts specified by the manufacturer or  
that have the same characteristics as the  
original parts. Unauthorized substitutions  
may result in fire, electric shock, or other  
hazards.  
d. If the product has been dropped or the  
cabinet has been damaged.  
e. If the product exhibits a distinct change in  
performance.  
Caution: Refer all servicing to qualified  
service personnel.  
15. Safety Check  
13. Servicing  
Upon completion of any service or repairs to  
this product, ask the service technician to  
perform safety checks to determine that the  
product is in proper operating condition.  
Caution: These servicing instruc-  
tions are for use by qualified  
service personnel only. To reduce  
the risk of electrical shock, do not perform  
any servicing other than that described in  
the operating instructions unless you are  
qualified to do so.  
206-4183  
4
 
 
Table of Contents  
Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . 2  
Important Safety Instructions. . . . . . . . . . . . 3 4  
Table of Contents . . . . . . . . . . . . . . . . . . . . . . 5  
Setup Information . . . . . . . . . . . . . . . . . . . . . . 6  
HCS6320 Product Description . . . . . . . . . . . . 7  
Transcoder Product Description . . . . . . . . . . . 8  
Card Description . . . . . . . . . . . . . . . . . . . . . . . 9  
HCS6320 Functional Blocks . . . . . . . . . . . . . 10  
Installing a CodePlus Feature Card . . . . . . . .11  
Set HCS6320 RF Channels. . . . . . . . . . . . 31  
Print the RF Channel Map . . . . . . . . . . . . . 31  
Display a List of the Transcoder Cards  
Installed in the Chassis . . . . . . . . . . . . . . . 32  
Access Individual Transcoder Menus . . . . 32  
Perform an External Card Reset . . . . . . . . 32  
Set the HCS6320 IP Address. . . . . . . . . . . 33  
Install a Pro:Idiom Key on All Transcoders . 33  
Reload the Pro:Idiom Key on All  
Transcoders . . . . . . . . . . . . . . . . . . . . . . . . 35  
Satellite STB & HCS6320  
Initialization & Setup Connections. . . . . . . . . 12  
Update HCS6320 and/or Transcoder  
Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
System Setup . . . . . . . . . . . . . . . . . . . . . 13 14  
Typical System Installation. . . . . . . . . . . . . 13  
Typical Flow Chart for HCS6320 . . . . . . . . 14  
Network and Communication Setup . . . . . . . 15  
View MUX or Raw Bitrate Data . . . . . . . . . 36  
Configure Card Number to Channel  
Assignments. . . . . . . . . . . . . . . . . . . . . . . . 37  
Reset Password for Reload PI Key GUI  
Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Configuration Options via GUI . . . . . . . . 1629  
Transcoder Menu Commands . . . . . . . . . . 39  
Satellite Receiver Menu Commands . . . . . 43  
Access the CodePlus Transcoder  
Series Web GUI . . . . . . . . . . . . . . . . . . . . . 16  
Controller Menu Commands . . . . . . . . . . . 16  
Transcoder Menu Commands . . . . . . . . . . 24  
Satellite STB Menu Commands. . . . . . . . . 26  
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . 48  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . 49  
Document Revision History / Notes . . . . . . . 50  
Open Source Software Notice. . . . . . . . . . . . 51  
Warranty . . . . . . . . . . . . . . . . . . . . . Back Cover  
Configuration Options via Command  
Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3047  
Access the HCS6320 Main Menu . . . . . . . 30  
View HCS6320 System Information. . . . . . 31  
5
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Setup Information  
Check the following items before you begin HCS6320 installation and setup procedures.  
HCS6320  
__ The HCS6320 feature card must be installed in a CodePlus™ HCS6150 card frame with  
one or more CodePlus series HCS7720 transcoder cards. Refer to the Installation & Setup  
Guide for the card frame to verify that the chassis is installed properly. Note: All cards  
must be used in an LG-approved card frame for this product.  
__ The HCS6320 must be installed in the card frame CONTROLLER slot. If another  
CodePlus feature card is currently installed in the CONTROLLER slot, the HCS6320 will  
replace it.  
__ The HCS6320 ships with a spare HCS6400 fan card. In an HCS6150R card frame,  
HCS6400 fan cards are pre-installed in Slots 3, 6, 7, and 10.  
__ For HSC6320 Service Port connections, you must use an FTDI TTL-USB cable (P/N  
TTL-232R-5V-AJ).  
Channel Assignments  
__ Create a channel assignment plan for the installation site, or modify an existing plan  
to incorporate the RF output of the HCS6320. Ensure that up to four contiguous CATV  
channels are allocated for the HCS6320 RF output. The HCS6320 uses a 256-QAM  
modulation format, thereby occupying approximately 24 MHz of frequency spectrum.  
The RF start channel is user-assigned during system setup, and the remaining channels  
are then automatically assigned per EIA-542 STD CATV frequency allocation standards.  
For example, if the RF start channel assignment is channel “2,” the three remaining  
channels will be “3” “4” and “5.” However, if the RF start channel assignment is “6,” the  
three remaining channels will be “95” “96” and “97.” Refer to EIA-542 STD CATV frequency  
allocation tables for further information as required.  
The highest available RF channel number for the HCS6320 is “135.” Thus, to allocate all  
four channels available for HCS6320 RF output, the RF start channel must be set no  
higher than “132.”  
Transcoders  
__ For HCS6320 MUX/MOD functionality, HCS7720 transcoder cards should be inserted in the  
following slots: 1, 2, 4, 5, 8, 9, 11, and 12. Refer to the Installation & Setup Guide for  
HCS7720 transcoders to verify that the cards are installed properly.  
206-4183  
6
 
 
HCS6320 Product Description  
The HCS6320 MUX/MOD controller is one of the LG CodePlus series feature cards.  
Features  
• Part of modular system, easily scaled for each application  
• Controls up to eight CodePlus transcoder cards with a single IP connection  
®
• Supports Pro:Idiom encryption key maintenance  
• Generates four contiguous 256-QAM cable channels, with up to two program streams  
multiplexed on each channel  
• RF output available to connect to site’s RF distribution system  
• Short 3U height profile to minimize rack space usage  
HCS6320  
ETHERNET  
SERVICE  
PORT  
RESET  
STATUS  
RF OUT  
7
206-4183  
 
 
Transcoder Product Description  
Typical HD Transcoder System Overview  
The LG HCS6320 MUX/MOD feature card, when used with LG CodePlus series transcoders  
in a CodePlus card frame, represents an eight-program HDTV solution for commercial and  
institutional MATV systems (hotels, hospitals, etc.).  
A typical Transcoder System with MUX/MOD functionality includes:  
• An HCS6320 MUX/MOD feature card.  
• One CodePlus HCS7720 HD transcoder card for each HD program offered in the facility’s  
MATV system—up to eight programs supported.  
• A CodePlus series card frame specified for both the HCS6320 and the transcoder card(s).  
®
• DISH Network service. *  
®
• A DISH Network ViP 222k satellite STB for each transcoder card. *  
• A 19-inch rack for mounting. *  
• Miscellaneous cables and installation hardware (see also setup information on page 6). *  
The integrated elements of the Transcoder System:  
• Receive up to eight HD programs from DISH Network.  
• Transcode the received digital video and audio streams to MPEG-2 transport streams.  
• Encrypt the transcoded digital data streams with Pro:Idiom content protection.  
• Multiplex the encrypted streams into four streams of two programs each.  
• Modulate and upconvert the multiplexed streams in four contiguous RF channels.  
A Pro:Idiom compatible television with a QAM tuner is required to view premium HD content.  
A proper session ID must be set at the TV in order for Pro:Idiom decryption to be enabled.  
LG’s Pay-Per-View (PPV) partners can set up this session through their interface. LG’s Free-  
To-Guest (FTG) Mode of operation also enables Pro:Idiom decryption.  
Note: The RF output from the HCS6320 can be combined with other channels in the site’s  
distribution grid.  
* Purchased separately.  
Note: Design and specifications subject to change without prior notice.  
206-4183  
8
 
 
HCS6320 Card Description  
Retaining Screw  
Install after inserting  
HCS6320 card  
HCS6320  
ETHERNET  
ETHERNET  
Connection for network  
or local communication  
SERVICE  
PORT  
SERVICE PORT  
TTL-USB serial port  
connection (use FTDI  
TTL-232R-5V-AJ cable)  
RESET  
STATUS  
RF OUT  
RESET  
Resets card  
RF OUT  
DTV signal output  
STATUS  
Blinking pattern indicates  
condition of card  
Retaining Screw  
Install after inserting  
HCS6320 card  
9
206-4183  
 
 
HCS6320 Functional Blocks  
The HCS6320 consists of four main functional blocks:  
• MUX: Four parallel multiplexers, each of which can combine up to two encrypted transport  
streams into a single 38 Mbps transport stream. The transport streams from the transcoder  
cards are supplied to the HCS6320 through the internal backplane circuit board of the card  
frame.  
• MOD: Four parallel 256-QAM modulators that take the MUX output streams and produce  
four modulated outputs.  
• Upconverter: This block takes the modulated output streams from the MOD block and places  
them on up to four contiguous cable RF channels. The output of this block is a combined RF  
signal four channels wide.  
• Controller: Provides the PC interface for HCS6320 setup and configuration.  
HCS6320 default settings assign the inputs of each channel MUX to specific slots in the  
CodePlus card frame, where the RF start channel is assigned to card frame Slots 1 & 2, the  
second channel is assigned to card frame Slots 4 & 5, etc.  
Upconverter  
Block  
MOD  
Blocks  
MUX  
Blocks  
Transport  
Streams from  
Transcoder  
Cards  
256-QAM  
256-QAM  
Slot 1  
Slot 2  
38 Mbps  
38 Mbps  
256-QAM  
2:1 MUX  
Modulator  
Slot 4  
Slot 5  
256-QAM  
Modulator  
2:1 MUX  
2:1 MUX  
2:1 MUX  
RF Out  
4 Contiguous  
CATV Channels  
Upconverter  
Slot 8  
Slot 9  
38 Mbps  
38 Mbps  
256-QAM  
Modulator  
256-QAM  
256-QAM  
Slot 11  
Slot 12  
256-QAM  
Modulator  
HCS6320  
Ethernet  
Service  
Port  
206-4183  
10  
 
 
Installing a CodePlus Feature Card  
Slot 6  
Slot 5  
CONTROLLER  
Slot  
HCS6320  
Slot 1 Slot 2  
Slot 7 Slot 8 Slot 9 Slot 10 Slot 11 Slot 12  
Slot 3 Slot 4  
HCETHERNET  
HCS6400  
HCS7720  
HCS7720  
HCS6400  
HCS7720  
HCS6400  
HCS7720  
HCS7720  
HCS7720  
HCS7720  
ASI OUT  
ASI OUT  
ASI OUT  
ASI OUT  
ASI OUT  
ASI OUT  
ASI OUT  
SERVICE  
PORT  
RESET  
HDMI-IN  
RESET  
HDMI-IN  
RESET  
HDMI-IN  
RESET  
HDMI-IN  
RESET  
HDMI-IN  
RESET  
HDMI-IN  
RESET  
HDMI-IN  
RESET  
STATUS  
STATUS  
STATUS  
STATUS  
STATUS  
STATUS  
STATUS  
STATUS  
SERVICE  
PORT  
SERVICE  
PORT  
SERVICE  
PORT  
SERVICE  
PORT  
SERVICE  
PORT  
SERVICE  
PORT  
SERVICE  
PORT  
X PORT LINK  
X PORT LINK  
X PORT LINK  
X PORT LINK  
X PORT LINK  
X PORT LINK  
X PORT LINK  
RF OUT  
S/N XXXXXXX  
S/N XXXXXXX  
S/N XXXXXXX  
S/N
MA
XX X
S/N XXXXXXX  
S/N XXXXXXX  
S/N XXXXXXX  
S/N XXXXXXX  
MAC ADDRESS  
XX XX XX XX XX  
MAC ADDRESS  
XX XX XX XX XX  
MAC ADDRESS  
XX XX XX XX XX  
MAC ADDRESS  
XX XX XX XX XX  
MAC ADDRESS  
XX XX XX XX XX  
MAC ADDRESS  
XX XX XX XX XX  
MAC ADDRESS  
XX XX XX XX XX  
Note: The CodePlus series products are NOT  
Follow the procedure below to install the  
CodePlus feature card.  
designed to be hot-swappable!!! Power must be  
removed to the card frame before any CodePlus  
transcoder cards are inserted or removed.  
1. Unpack the HCS6320 unit.  
2. Remove the AC power cord for the card  
frame from the power outlet.  
Note: All cards used in the card frame must  
be inserted and removed by qualified service  
personnel only.  
3. Prepare the CONTROLLER slot in  
the card frame by removing either the  
blank cover plate or the CodePlus card  
currently in the slot.  
Note: Use extreme care when handling an  
HCS6320 card. Always observe proper  
precautions with respect to static electricity  
and mechanical shock. When not installed in  
a card frame, return the HCS6320 card to the  
anti-static bag in which it was shipped.  
4. Without using force, slide the HCS6320  
card into the CONTROLLER slot, and  
ensure that it is fully inserted.  
Note: The card slots in the card frame are NOT  
all identical!!! An HCS6320 card can only be  
installed in the CONTROLLER slot. The  
connector arrangement of Slots 1 to 6 and 7 to  
12 is incompatible with the HCS6320.  
5. Engage and tighten the top and bottom  
thumbscrews of the card securely. Note  
that the thumbscrews should only be  
finger tight; overtightening may damage  
the assembly.  
Note: When installing cards, remove blank  
cover plates and insert new cards as applicable.  
For ports that will not be used, leave the blank  
cover plates in place for proper ventilation and  
FCC and safety agency compliance.  
6. Refer to the diagram on page 12 for  
cable connections, and complete the  
HCS6320 system installation procedure  
on page 13.  
11  
206-4183  
 
 
Satellite STB & HCS6320  
Initialization & Setup Connections  
HD STB  
(1 Per Program)  
z
H
0
6
T
T
~
C
W
S
A
5
V
A
0
2
1
8
T
E
N
R
E
H
T
E
O
E
E
N
O
ID  
V
H
P
o
di  
O
E
u
A
ID  
V
l
P
a
U
T
U
it  
O
ig  
D
T
I
M
D
H
O
E
ID  
-V  
S
IO  
D
U
A
IO  
D
U
A
IN  
E
IT  
LL  
E
T
A
S
IN  
E
IT  
LL  
E
T
A
S
RF Feed  
from  
Satellite  
HDMI and  
X-Port Links  
HCS6320 in  
CONTROLLER Slot  
HCS6320  
HC  
S77  
20  
O
C
E
THERNE  
C
I
ASI  
UT  
T
L
HD  
MI-IN  
RE  
A
SE  
I
T
HCS6  
40  
0
ST  
A
TU  
SER  
HCS7  
720  
VIC  
POR  
P
T
U  
I
X
P
OR  
R
HC  
S
77  
T
I
20  
HCS6  
40  
0
HCS7  
720  
S/N  
MA  
XX  
XX  
XX  
X
A
SI  
C
AD  
O
UT  
HCS7720  
DRE  
XX  
S
T
XX  
XX  
XX  
/
X  
X
X
AS  
I
O
UT  
X
X
HD  
MI-  
/
IN  
RE  
X
X
ASI  
HD  
O
U
X  
SE  
M
T
I-IN  
RE  
T
SE  
X
R
XR
ST  
X
A
TUS  
X  
A
SI  
VICE  
O
U
S
SE  
ERVIC  
T
T
POR  
E
S
T
T
A
TU  
S
HD  
M
POR  
X
P
OR  
SE  
RV  
ICE  
POR  
I-IN  
RE  
T
LINK  
T
T
HD  
M
X
P
OR  
SET  
I-IN  
RE  
T
L
INK  
ST  
A
T
US  
SER  
SET  
S/N  
MA  
X
VICE  
XX  
XX  
XX  
DR  
ESS  
POR  
ST  
A
T
TUS  
C
AD  
X
POR  
SERV  
XX  
S/N  
M
T
LI  
NK  
ICE  
XX  
XX  
POR  
RESE  
XX  
X
XX  
T
X
X
X
XXX  
A
C
A
D
D
X
POR  
XX  
RE  
SS  
XX  
T
LI  
T
XX  
NK  
XX  
XX  
S/N  
MA  
XX  
XX  
XX  
X
C
A
DD  
XX  
RE  
SS  
S/N  
M
X
X
XX  
XX  
XX  
XXX  
XX  
XX  
AC  
AD  
DRE  
XX  
SS  
XX  
ST  
A
XX  
XX  
XX  
TUS  
RF OUT  
Laptop  
PC  
Ethernet  
Connection  
.
.
.
.
.
.
.
.
.
.
or  
Network  
AC  
Power  
Cord  
TTL-USB  
Service Port  
Connection  
Power Outlet  
(120V 60Hz AC)  
.
.
.
.
.
.
.
.
.
.
RF Out  
from  
HCS6320  
Laptop  
PC  
R
ec  
oom  
RF  
R
Distribution  
System  
eiv  
er  
Combiner  
R
ec  
oom  
R
eiv  
er  
R
ec  
oom  
eiv  
er  
R
206-4183  
12  
 
 
System Setup  
Typical HCS6320 System Installation  
(see also Typical Setup Flow Chart on the following page)  
1. Verify that the individual transcoder cards are installed and set up as described in the  
appropriate Installation & Setup Guide.  
2. Plug in the power to the CodePlus card frame containing the newly installed feature card  
and transcoder card(s).  
The green STATUS LED on the HCS6320 front panel will blink approximately once every  
second while the HCS6320 card boots up. The boot-up process for an HCS6320 may take  
up to one minute. When the boot-up is complete, the STATUS LED will be lit continuously.  
3. Once the STATUS LED is lit continuously (no longer blinking), use the FTDI TTL-232R-5V-  
AJ cable to connect a PC to the HCS6320 Service Port.  
4. Using HyperTerminal or an equivalent terminal emulation program on the PC, configure the  
serial port as follows: Bits per second/baud = 115200; Data bits = 8; Parity = None; Stop  
bits = 1; Flow Control = None. Then, initiate communication with the HCS6320.  
Once the connection is established, press Enter to refresh the screen and display the  
HCS6320 Main Menu.  
5. Use the HCS6320 Main Menu “rf” command, as described on page 31, to set the RF start  
channel for the HCS6320.  
6. (Optional) For remote management purposes, you can connect the HCS6320 to an IP  
network and then use the Service Port connection to set the HCS6320 IP address:  
a) Connect an Ethernet cable from the institution’s IP network to the HCS6320  
ETHERNET port.  
b) Use the HCS6320 Main Menu “setip” command, as described on page 33, to set the  
HCS6320 IP address.  
7. Connect the HCS6320 RF OUT to the RF distribution system.  
8. Check one or more room receivers to make sure all content is properly mapped and  
available.  
13  
206-4183  
 
 
System Setup (Cont.)  
Typical Setup Flow Chart for HCS6320  
HDTV Service Feed  
RF Cable  
RF In  
Laptop  
PC  
HD STB  
(1 Per Program)  
Service Port  
or Ethernet  
Connection  
Out  
In  
HCS7720  
Card  
Frame  
(Up to 8  
Inputs)  
HCS  
CodePlus  
RF  
Cable  
6320  
Combiner  
Data Bus on  
Transcoder Card  
Card Frame  
(1 Per Program)  
Backplane  
RF Out  
RF  
Distribution  
System  
206-4183  
14  
 
 
Network and Communication Setup  
The HCS6320 feature card and the transcoder cards installed in the CodePlus card frame  
contain several internal registers for different configuration options. This document describes  
configuration options via a network or direct connection to the HCS6320.  
Refer to the Installation & Setup Guide for HCS7720 transcoder cards for information on  
performing configuration via a direct connection to the HCS7720 Service Port.  
Note: Before you proceed with any additional configuration, the system (including  
the feature card, transcoders, and satellite STBs) should be installed and  
operating as described in the Installation and Setup sections in this document.  
There are three options for communicating with the HCS6320.  
• When the HCS6320 is connected to an IP network, you can use a standard Internet browser  
to communicate with the HCS6320 via a graphical user interface (GUI).  
• When the HCS6320 is connected to an IP network, you can also use Telnet to communicate  
with the HCS6320 via a command line interface.  
To establish a direct connection to the HCS6320, connect a PC to the serial port on the  
HCS6320 using the FTDI TTL-USB cable (P/N TTL-232R-5V-AJ). Plug the USB end of the  
cable into an open USB port on your PC. If necessary, install the device driver. Plug the  
other end of the cable into the Service Port jack on the HCS6320 front panel.  
Using HyperTerminal or an equivalent terminal emulation program on the PC, configure the  
serial port as follows:  
− Bits per second/baud = 115200  
− Data bits = 8  
− Parity = None  
− Stop bits = 1  
− Flow Control = None  
Configuration options via web GUI are described on pages 16 to 29; configuration options  
via command line are described on pages 30 to 47. For security and control purposes, some  
options available from the command line menus are not available from the GUI.  
Note: The default network setting for the HCS6320 is DHCP, in which case the server  
assigns an IP address to the HCS6320. If necessary, consult the network administrator to  
obtain the IP address that has been assigned to the HCS6320.  
Note: If you want to connect the PC directly to the HCS6320 ETHERNET port using an  
Ethernet crossover cable, in order to establish communication you must first connect the PC  
to the HCS6320 Service Port, and set the HCS6320’s IP address (see “Set the HCS6320 IP  
Address” on page 33). The HCS6320’s IP address must be on the same subnet as the PC’s IP  
address.  
15  
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Configuration Options via GUI  
Caution: Do NOT initiate simultaneous menu sessions to run commands. Doing  
so will interfere with active processes and may corrupt the system configuration  
and/or cause the HCS6320 card to cease normal operation.  
Access the CodePlus Transcoder Series Web GUI  
Note: The HCS6320 must be connected to an IP network for GUI access. See “Network and  
Communication Setup” on page 15 for further information.  
1. Launch a web browser, and type http://ipaddress in the browser’s address bar, where  
ipaddress is the IP address of the HCS6320 card. Then, press Enter.  
The CodePlus™ Transcoder Series Configuration Homepage provides access to Controller  
(HCS6320), Transcoder, and Satellite STB menus:  
2. Click the appropriate link or tab to access the desired configuration options/settings.  
The following sections provide detailed information on the configuration settings and  
commands. Note that menu options may vary from the examples shown in this document,  
depending on the HCS6320 firmware version.  
When you have completed your activities in the web GUI, you can simply close your  
browser.  
Controller Menu Commands  
The following subsections describe how to access and use the Controller Menu commands.  
Access the Controller Menu  
1. Access the CodePlus Transcoder Series web GUI as described above.  
2. With the Homepage on display, click on the Controller menu tab or link.  
The Controller Menu (see example on following page) enables you to view and modify  
HCS6320 configuration settings and also enables you to view transcoder data. In addition,  
the Controller Menu enables you to update HCS6320 and transcoder card firmware.  
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Configuration Options via GUI (Cont.)  
Example: Controller Menu  
View HCS6320 System Information  
With the Controller Menu on display, click on the Read button at the right of the System  
Information field to display HCS6320 hardware and software information.  
The System Information display contains important information about the HCS6320, including  
the unit hardware ID (firmware version), software versions, IP address, MAC address, and  
serial number, for example:  
System Information  
Model:  
HCS6320  
Hardware ID:  
OS version:  
6320-v1.0-2011-1101  
HCS6320-1102-2011-1031  
Application version: 2.5  
IP address:  
MAC address:  
Serial#:  
10.166.60.81  
00:0C:63:3C:00:02  
901-12420020  
It is recommended that you record this information for future reference. If you find it necessary  
to call customer service or engineering support, please have this information available.  
17  
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Configuration Options via GUI (Cont.)  
Set HCS6320 RF Channels  
With the Controller Menu on display, type the appropriate RF start channel number in the data  
entry field at the right of the Set Start RF Channel field. Then, click on the Set button.  
The remaining channels will be automatically assigned per EIA-542 STD CATV frequency  
allocation standards, and the system will display the channel assignments for the card slots  
(see example under “Read the RF Channel Map” below).  
Read the RF Channel Map  
With the Controller Menu on display, click on the Read button at the right of the Read RF Map  
field to display the current channel assignments, for example:  
Channel Map:  
--------+-----------  
Cards | RF Channel  
--------+-----------  
1, 2 |  
4, 5 |  
8, 9 |  
11, 12 |  
2
3
4
5
--------+-----------  
Display a List of Transcoder Cards Installed in the Chassis  
There are two options for listing transcoder cards installed in the chassis: one (List Cards)  
identifies the type of transcoder cards and the cards’ serial numbers, while the other (List  
Card Details) identifies the type of transcoder cards, along with the cards’ hardware and  
software version information. See sample displays below and on the following page.  
With the Controller Menu on display, either click on the List button at the right of the List  
Cards field, or click on the List button at the right of the List Card Details field.  
Example: List Cards Display  
Available cards:  
Card 1: [HCS7720] [001-12080017]  
Card 2: [HCS7720] [001-12080018]  
Card 3: [-]  
Card 4: [HCS7720] [001-12080019]  
Card 5: [HCS7720] [001-12080020]  
Card 6: [-]  
Card 7: [-]  
Card 8: [HCS7720] [001-12080021]  
Card 9: [HCS7720] [001-12020006]  
Card 10: [-]  
Card 11: [HCS7720] [001-12080023]  
Card 12: [HCS7720] [001-12080024]  
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Configuration Options via GUI (Cont.)  
Example: List Card Details Display  
card# card type hardware id  
os version  
app  
[enc]  
1: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2]  
2: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2]  
3: [-]  
4: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2]  
5: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2]  
6: [-]  
7: [-]  
8: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2]  
9: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2]  
10: [-]  
11: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2]  
12: [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2]  
View MUX or Raw Bitrate Data  
Bitrate data is useful for system monitoring and troubleshooting purposes. Bitrates at the  
backplane (raw bitrates), are measured at the input pins prior to data processing. MUX  
bitrates provide information on MUX data processing, i.e., the amount of data filtering in and  
out of the MUX. See sample displays below and on the following page.  
With the Controller Menu on display, either:  
• Click on the Read button at the right of the Read Bitrates at Backplane field to view raw  
bitrate data for each installed transcoder card.  
• Click on the Read button at the right of the Read MUX Bitrates field to view MUX bitrate data  
for each installed transcoder card.  
Example: Bitrates at Backplane Connector (Raw Bitrates) Display  
Slot #1 Raw bitrate data 14.228 Mbit/s total 19.396 Mbit/s  
Total number of  
Slot #2 Raw bitrate data 12.537 Mbit/s total 19.390 Mbit/s  
data bits that are  
Slot #3 Raw bitrate data 0 total 0  
Slot #4 Raw bitrate data 17.049 Mbit/s total 19.390 Mbit/s  
not null packets  
Total number of  
data bits in the  
transport stream  
Slot #5 Raw bitrate data 15.503 Mbit/s total 19.396 Mbit/s  
Slot #6 Raw bitrate data 0 total 0  
Slot #7 Raw bitrate data 0 total 0  
Slot #8 Raw bitrate data 13.536 Mbit/s total 19.390 Mbit/s  
Slot #9 Raw bitrate data 13.957 Mbit/s total 19.396 Mbit/s  
Slot #10 Raw bitrate data 0 total 0  
Slot #11 Raw bitrate data 7.520 Mbit/s total 19.396 Mbit/s  
Slot #12 Raw bitrate data 18.620 Mbit/s total 19.396 Mbit/s  
19  
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Configuration Options via GUI (Cont.)  
Example: MUX Bitrates Display  
Slot #1 Bitrate 19.035 Mbit/s (unfiltered 19.065 Mbit/s)  
Slot #2 Bitrate 12.658 Mbit/s (unfiltered 12.694 Mbit/s)  
Mux #1 Output Bitrate 31.746 Mbit/s  
Data currently in  
use by the MUX  
Slot #4 Bitrate 19.335 Mbit/s (unfiltered 19.359 Mbit/s)  
Slot #5 Bitrate 14.679 Mbit/s (unfiltered 14.715 Mbit/s)  
Mux #2 Output Bitrate 34.051 Mbit/s  
Unprocessed data  
Slot #8 Bitrate 13.013 Mbit/s (unfiltered 13.049 Mbit/s)  
Slot #9 Bitrate 13.903 Mbit/s (unfiltered 13.933 Mbit/s)  
Mux #3 Output Bitrate 26.970 Mbit/s  
Data currently  
output by the MUX  
Slot #11 Bitrate 6.269 Mbit/s (unfiltered 6.305 Mbit/s)  
Slot #12 Bitrate 18.583 Mbit/s (unfiltered 18.614 Mbit/s)  
Mux #4 Output Bitrate 24.900 Mbit/s  
Total amount of data (including null  
packets) output per RF channel  
Per Mux Total Output Bitrate 38.815 Mbit/s  
Configure Card Number/Channel Assignments  
This option enables you to reconfigure the card number/channel assignments.  
1. With the Controller Menu on display, click on the Edit button at the right of the Card/  
Channel Assignment field.  
2. In the Configure Card Number to Channel Assignment window, click on the down arrow at  
the right each Card Number field you wish to reassign, and select from the drop-down list  
of options the appropriate card number or N/C (no connection) for the RF channel listed in  
the Channel column.  
3. When you have completed the assignments, click on the Save Configuration button  
below the Assignment table.  
(Continued on next page)  
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Configuration Options via GUI (Cont.)  
(Continued from previous page)  
The system will display the New Channel Map, for example:  
New Channel Map:  
-------+-----------  
RF  
| Card Slot  
-------+-----------  
54-1 | 1  
54-2 | 2  
55-1 | 11  
55-2 | 12  
56-1 | 8  
56-2 | 9  
57-1 | 4  
57-2 | 5  
-------+-----------  
Set the HCS6320 IP Address  
1. With the Controller Menu on display, click on the Set button at the right of the Set IP  
Address field.  
2. In the Set IP Address window:  
• Select the DHCP Mode setting—Enable or Disable—by clicking the radio button at the left  
of the appropriate option.  
• If you wish to specify static IP information (i.e., DCHP will be disabled), type the appropriate  
data in the IP Address, Subnet Mask, and Default Gateway fields.  
(Continued on next page)  
21  
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Configuration Options via GUI (Cont.)  
(Continued from previous page)  
3. Click on the Submit button when you are ready to continue.  
The system will display an overview of the settings and then prompt you to reset the  
HCS6320, for example:  
DHCP mode selected  
Reset the Controller card to activate new IP settings.  
or  
Static IP mode selected  
IP address:  
Subnet mask:  
Default gateway:  
xxx.xxx.xxx.xxx  
xxx.xxx.xxx.xxx  
xxx.xxx.xxx.xxx  
Reset the Controller card to activate new IP settings.  
4. If you are ready to reset the HCS6320 immediately, click on the Reset button located below  
the results text.  
Note: If you intend to modify additional configuration settings during the current session,  
you may wait until all changes are complete before you reset the HCS6320 (see “Perform  
an External Card Reset” on page 23 for further information); however, note that IP settings  
will not take effect until the HCS6320 resets.  
Change the (Reload Pro:Idiom Key) Password  
This option enables you to change the password required to reload the Pro:Idiom key on  
selected transcoders. The default password is “service”.  
1. With the Controller Menu on display, click on the Change button at the right of the Change  
(Reload P:I Key) Password field.  
The system will initiate a series of password prompts in pop-up windows.  
2. At the Enter the Current Password prompt, type the current password and click OK.  
3. At the Enter New Password prompt, type the new password and click OK.  
4. At the Confirm New Password prompt, retype the new password and click OK.  
When the password is successfully changed, the system will display confirmation, for example:  
Password changed.  
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Configuration Options via GUI (Cont.)  
Update HCS6320 and/or Transcoder Firmware via TFTP  
If you are not sure of the current firmware version, view and record the System Information  
for the HCS6320 and/or the transcoder card(s) before you initiate the firmware update. See  
“View HCS6320 System Information” on page 17 and/or “View Hardware Information for a  
Selected Transcoder” on page 24, as necessary.  
The firmware update requires that you set up a TFTP server on the same IP network as the  
HCS6320. Consult the network administrator, as necessary, for further information.  
Caution: Do NOT initiate simultaneous menu sessions while a firmware update is  
in progress. Doing so will interfere with the active processes and may corrupt the  
system configuration and/or cause the HCS6320 card to cease normal operation.  
1. Make sure the firmware update configuration (.cfg) and package (.pkg) files are available  
on the same machine as the TFTP server. Then, set up the TFTP server, and point to the  
directory in which the firmware update files are located.  
2. With the Controller Menu on display, select the card or cards to which to download firmware:  
Click on the down arrow at the right of the Card Select field, and select the appropriate  
option from the drop-down list. You can update firmware on a single transcoder (select the  
appropriate card number), the Controller (HCS6320), or all transcoder cards.  
3. Type the IP address for the TFTP server in the TFTP Server IP Address field and the  
name of the configuration file in the format “filename.cfg” in the Software Update File  
Name field. The, click Update. This will initiate the installation of both the configuration  
and package files.  
Note: If you wish to check the status of the firmware update while in progress, click on the  
Status button at the right of the Update field.  
4. When the firmware update is successfully completed, initiate a reset of ALL the cards that  
received the firmware update (see “Perform an External Card Reset” below).  
Perform an External Card Reset  
This option enables you to reset a single transcoder, the Controller (HCS6320), or all transcoder  
cards.  
1. With the Controller Menu on display, select the card or cards to reset: Click on the down  
arrow at the right of the Card Select field, and select the appropriate option from the drop-  
down list.  
2. Click on the Reset button at the right of the Card Reset field.  
The system will display confirmation before initiating the reset of the selected card(s), for  
example:  
Success. Reset command sent to card 2.  
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Configuration Options via GUI (Cont.)  
Transcoder Menu Commands  
The following subsections describe how to access and use the Transcoder Menu commands.  
Access the Transcoder Menu  
1. Access the CodePlus Transcoder Series web GUI as described on page 16.  
2. With the Homepage on display, click on the Transcoder menu tab or link.  
The Transcoder Menu (see example below) enables you to view and modify selected transcoder  
card configuration settings.  
Example: Transcoder Menu  
View Hardware Information for a Selected Transcoder  
1. With the Transcoder Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate transcoder card from the drop-down list of options.  
2. Click on the Read button at the right of the Read Hardware ID field to view the selected  
card’s hardware ID (firmware version), for example:  
Card 1:  
Card HWID# is: 7720-v1.1-2011-1026  
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Configuration Options via GUI (Cont.)  
View Software Information for a Selected Transcoder  
1. With the Transcoder Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate transcoder card from the drop-down list of options.  
2. Click on the Read button at the right of the Read Software Version field to view the selected  
card’s software versions, for example:  
Card 1:  
OS version:  
Encoder version:  
HCS7720-943-2011-1025  
1.2  
Application version: 2.5  
View MUX Bitrate Data for a Selected Transcoder  
1. With the Transcoder Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate transcoder card from the drop-down list of options  
2. Click on the Read button at the right of the Read MUX Bitrates field to view MUX bitrate  
data (displayed in millions of bits per second [Mbit/s]) for the selected transcoder card, for  
example:  
Card 1:  
HDMI Input Bitrate 10.955 Mbit/s (raw 10.955 Mbit/s)  
Ethernet Input Bitrate: 3.826 Mbit/s (raw 3.838 Mbit/s)  
Data Output Bitrate: 4.127 Mbit/s  
Total Output Bitrate: 19.390 Mbit/s  
Refer to the Installation & Setup Guide for HCS7720 transcoder cards for further information on  
bitrate data.  
View the Pro:Idiom Key Checksum  
1. With the Transcoder Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate transcoder card from the drop-down list of options.  
2. Click on the Read button at the right of the Read PI Key Checksum field to display the  
Pro:Idiom key checksum for the selected transcoder, for example:  
Card 1:  
PI key checksum is xxxxxxxxxx  
where xxxxxxxxxx is a 10-digit number that identifies the Pro:Idiom key file installed on  
the transcoder.  
Note: All transcoder cards in the card frame must have the same Pro:Idiom key  
file installed.  
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Configuration Options via GUI (Cont.)  
Reload the Pro:Idiom Key on a Selected Transcoder  
This command reloads the Pro:Idiom encryption key on a single transcoder card. Note that a  
password is required to initiate this command.  
1. With the Transcoder Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate transcoder card from the drop-down list of options.  
2. Click on the Reload button at the right of the Reload PI Key field.  
3. At the pop-up window prompt for the password required to execute the operation, type the  
password and click OK.  
When the reload is complete, the system will display confirmation, for example:  
Card 1:  
Reloading the key ...  
Successfully reloaded PI key  
Satellite STB Menu Commands  
The following subsections describe how to access and use the Satellite STB Menu commands.  
Access the Satellite STB Menu  
1. Access the CodePlus Transcoder Series web GUI as described on page 16.  
2. With the Homepage on display, click on the Satellite STB menu tab or link.  
The Satellite STB Menu (see example on following page) enables you to view and modify  
selected satellite STB configuration settings.  
Note: The Tuner Select field in the Satellite STB Menu is irrelevant and should be left at its  
default value (Tuner “1”) when HCS7720 transcoder cards are being used. Results displays  
that include tuner data for an HCS7720/ViP 222k STB pair will always specify Tuner 1.  
Set the STB Channel  
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate card from the drop-down list of options.  
2. Type the desired channel number (1 – 9999) in the Set Tuner Channel field, and then click  
on the Set button at the right of the entry field.  
If the channel is set successfully, the satellite STB will change to the specified DISH Network  
channel and the system will display confirmation, for example:  
Card 1 Tuner 1: Channel changed to 209  
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Configuration Options via GUI (Cont.)  
Example: Satellite STB Menu  
Read the STB Channel and Status  
This option enables you to display the STB channel, as well as the lock status of the satellite  
signal (i.e., the STB is or is not locked to the satellite) and the satellite signal strength (displayed  
as a percentage) at the Satellite In jack on the satellite STB.  
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate transcoder card from the drop-down list of options.  
2. Click on the Read button at the right of the Read Tuner Channel/Status field to display the  
currently selected satellite STB channel number, the lock status of the satellite signal, and  
the satellite signal strength, for example:  
Card 1 Tuner 1:  
Current STB Channel is 209  
Satellite signal is locked  
Satellite signal strength is 52%  
If you receive an error message, it may be necessary to reset the satellite STB either using  
the “Reset STB” command described on page 28 or using the RESET button on the satellite  
STB front panel.  
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Configuration Options via GUI (Cont.)  
Read STB Information  
This option enables you to display the STB model number, software version, serial number,  
and smart card number.  
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate transcoder card from the drop-down list of options.  
2. Click on the Read button at the right of the Read STB Info field to display the satellite STB  
information, for example:  
Card 1:  
STB model is ViP222k-HD  
STB software version is X398RPLB-N  
STB serial number is R0128005665-79  
Smart card number is S1920968050-61  
Power the STB On or Off  
Power On and Power Off options in the Satellite STB Menu enable you to power ON a satellite  
STB from standby mode or power OFF a satellite STB to standby mode.  
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate transcoder card from the drop-down list of options.  
2. Either:  
• Click on the Power On button at the right of the Power Tuner On field to power ON the  
satellite STB.  
The system will display confirmation, for example:  
Card 1 Tuner 1: STB Powered On  
• Click on the Power Off button at the right of the Power Tuner Off field to switch the satellite  
STB to standby mode. HDMI output as well as Ethernet streaming is disabled.  
The system will display confirmation, for example:  
Card 1 Tuner 1: STB Powered Off  
Reset the Satellite STB  
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate transcoder card from the drop-down list of options.  
2. Click on the Reset button at the right of the Reset STB field to reset the satellite STB.  
The system displays confirmation, for example:  
Card 1: The STB is resetting...  
After reset, the satellite STB resumes normal operation.  
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Configuration Options via GUI (Cont.)  
Schedule an STB Update  
The STB Software Update feature enables the STB to check for and download software  
updates on a one-time, user-defined basis. An STB Update should periodically be scheduled  
in conjunction with software updates from the satellite service provider.  
Note: At the time an update is scheduled to begin, the STB will be switched to  
standby in order to enable it to download the update. When the update window is  
over, the STB will be switched back ON; however, note that it may take up to 10 min-  
utes for streaming to resume. Contact your service provider for further information.  
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate transcoder card from the drop-down list of options.  
2. Type the appropriate values in the Schedule STB Update fields:  
• Delay Hours and Minutes: Type the number of hours and minutes to delay before the  
STB Software Update is initiated.  
• Length: Specify the duration for the update window in minutes.  
Note: The system will not allow a maintenance window that is less than 10 minutes or over  
four hours. The default value “25” is the minimum time span typically recommended for an  
update. It is also recommended that you schedule a maintenance window during a time  
when the STB is not likely to be used.  
3. When you have completed the fields as necessary, click on the Set button at the right of the  
Schedule STB Update fields.  
The system will display confirmation, for example:  
Card 1: STB Update successfully configured.  
Read STB Update Parameters  
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate transcoder card from the drop-down list of options.  
2. Click on the Read button at the right of the Read STB Update Parameters field to display  
the current STB Software Update status, for example:  
Card 1: STB Update is not scheduled.  
or  
Card 1: STB Update is scheduled to begin in 12 hours 0 minutes with  
duration 25 minutes.  
Disable an STB Update  
1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card  
Select field, and select the appropriate transcoder card from the drop-down list of options.  
2. Click on the Disable button at the right of the Disable STB Update field to disable the  
currently scheduled STB Software Update.  
The system will display confirmation, for example:  
Card 1: Successfully cleared STB Update configuration  
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Configuration Options via Command Line  
Caution: Do NOT initiate simultaneous menu sessions to run commands. Doing  
so will interfere with active processes and may corrupt the system configuration  
and/or cause the HCS6320 card to cease normal operation.  
Access the HCS6320 Main Menu  
Note: The HCS6320 must be connected to an IP network for Telnet access. For direct access  
to the HCS6320 Service Port, use the FTDI TTL-USB cable (P/N TTL-232R-5V-AJ). See also  
“Network and Communication Setup” on page 15 for further information.  
1. Establish communication with the HCS6320 using Telnet or via a direct connection to the  
HCS6320 Service Port.  
2. Once communication is established, press Enter to refresh the menu display in the terminal.  
You now have access to the HCS6320 configuration Main Menu (see example below).  
3. At the [Main] Command > prompt, type the desired menu command and press Enter.  
Note: You can always press Enter at the [Main] Command > prompt to display the  
HCS6320 Main Menu. Main Menu options may vary from the example shown, depending on  
the HCS6320 firmware version.  
The following sections describe the configuration commands.  
Example: HCS6320 Main Menu  
------------------------------------------  
Main Menu  
(Copyright 2012 - LGE USA)  
------------------------------------------  
info  
rf  
mrf  
list  
card  
xrst  
System Information  
Set RF Channels  
Print RF Channels Map  
List Cards  
Card Menu  
External Card Reset  
setip Set Up IP Address  
pi  
Install PI Key On All Cards  
pr  
upd  
bits  
Reload PI Key on All Cards  
Update Firmware  
Read MUX Bitrates  
rawbits Read Bitrates at Backplane Connector  
crosspt Configure Card Number to Channel Assignment  
rstpwd Reset Password (for Reload PI Key on Web UI)  
[Main] Command >  
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30  
 
 
Configuration Options via Command Line (Cont.)  
View HCS6320 System Information  
1. Access the HCS6320 Main Menu as described on the previous page.  
2. At the [Main] Command > prompt, type info and press Enter to display HCS6320 hard-  
ware and software information.  
The System Information display contains important information about the HCS6320, including  
the unit hardware ID (firmware version), software versions, IP address, MAC address, and  
serial number, for example:  
System Information  
------------------  
Model:  
HCS6320  
Hardware ID:  
OS version:  
6320-v1.0-2011-1101  
HCS6320-1102-2011-1031  
Application version: 2.5  
IP address:  
MAC address:  
Serial#:  
10.166.60.81  
00:0C:63:3C:00:02  
901-12420020  
It is recommended that you record this information for future reference. If you find it necessary  
to call customer service or engineering support, please have this information available.  
Set HCS6320 RF Channels  
1. Access the HCS6320 Main Menu as described on the previous page.  
2. At the [Main] Command > prompt, type rf and press Enter.  
3. At the Enter the start channel number [2 - 132] > prompt, type the appropriate  
start channel number and press Enter.  
The remaining channels will be automatically assigned per EIA-542 STD CATV frequency  
allocation standards, and the system will display the channel assignments (i.e., the Channel  
Map) for the card slots (see example under “Print the RF Channels Map” below).  
Print the RF Channels Map  
1. Access the HCS6320 Main Menu as described on the previous page.  
2. At the [Main] Command > prompt, type mrf and press Enter to display the current  
Channel Map, for example:  
Channel Map:  
--------+-----------  
Cards | RF Channel  
--------+-----------  
1, 2 |  
4, 5 |  
8, 9 |  
11, 12 |  
2
3
4
5
--------+-----------  
31  
206-4183  
 
 
Configuration Options via Command Line (Cont.)  
Display a List of Transcoder Cards Installed in the Chassis  
1. Access the HCS6320 Main Menu as described on page 30.  
2. At the [Main] Command > prompt, type list and press Enter.  
The display identifies the type of transcoder cards installed and their serial numbers, for  
example:  
Available cards:  
Card 1: [HCS7720] [001-12080017]  
Card 2: [HCS7720] [001-12080018]  
Card 3: [-]  
Card 4: [HCS7720] [001-12080019]  
Card 5: [HCS7720] [001-12080020]  
Card 6: [-]  
Card 7: [-]  
Card 8: [HCS7720] [001-12080021]  
Card 9: [HCS7720] [001-12020006]  
Card 10: [-]  
Card 11: [HCS7720] [001-12080023]  
Card 12: [HCS7720] [001-12080024]  
Access Individual Transcoder Menus  
See “Transcoder Menu Commands” on pages 39 to 42 for detailed information on transcoder  
configuration options.  
Perform an External Card Reset  
1. Access the HCS6320 Main Menu as described on page 30.  
2. At the [Main] Command > prompt, type xrst and press Enter.  
3. At the Enter card number (1-12, ‘ctr’, or ‘all’) > prompt, either:  
• Type the slot number of the card and press Enter to reset a single transcoder card.  
• Type all and press Enter to reset each of the transcoder cards.  
• Type ctr and press Enter to reset the HCS6320.  
f you opt to reset one or more of the transcoder cards, the system will display confirmation  
before initiating the reset of the selected card(s), for example:  
Resetting card 5:  
If you opt to reset the HCS6320, the system will initiate the reset immediately without further  
confirmation.  
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32  
 
 
Configuration Options via Command Line (Cont.)  
Set the HCS6320 IP Address  
1. Access the HCS6320 Main Menu as described on page 30.  
2. At the [Main] Command > prompt, type setip and press Enter.  
3. At the Using DHCP (y/n)? prompt, either:  
• Type y and press Enter if using DHCP. The system will display: IP address has been  
set  
.
Go to step 5.  
• Type n and press Enter to assign a static IP address to the HCS6320. Then, continue  
with step 4.  
4. At each of the following prompts, type the information requested. Press Enter after each  
entry.  
Enter IP address: (Type the host IP address in the format xxx.xxx.xxx.xxx.)  
Enter Subnet Mask: (Type the subnet mask in the format xxx.xxx.xxx.xxx.)  
Enter Gateway: (Type the IP address of the default gateway in the format xxx.xxx.xxx.xxx.)  
Once you enter the gateway address, the system will display: IP address has been  
set.  
5. Reset the HCS6320 card (see “Perform an External Card Reset” on page 32). IP settings  
will not take effect until the HCS6320 resets.  
Note: If you intend to modify additional configuration settings during the current session,  
you may wait until all changes are complete before you reset the HCS6320.  
Install a Pro:Idiom Key on All Transcoders  
The Pro:Idiom encrypter built into the transcoder cards contains a default encryption key. When  
first installed, the cards will use this key to encrypt content. This command enables you to  
change the encryption key, if necessary.  
This command installs the Pro:Idiom key on all the transcoders installed in the chassis. To  
install a Pro:Idiom key on a single transcoder, see “Install a Pro:Idiom Key on the Selected  
Transcoder” on page 40.  
Note: In order for a Pro:Idiom encrypted channel to be displayed, the receiver  
must contain a Pro:Idiom decrypter, and the receiver must be configured to allow  
decryption of the desired channel.  
Note: The process of updating the encryption key will synchronize the decryption  
key in any receiver tuned to the cards’ output. If the target receiver is turned off or  
viewing content from a different card, the synchronization will not occur, and the  
output will be scrambled. Ensure that all encrypters and decrypters in a system  
are synchronized to the same key.  
33  
206-4183  
 
 
Configuration Options via Command Line (Cont.)  
(Continued from previous page)  
Caution: Do NOT initiate simultaneous menu sessions while a Pro:Idiom key  
installation is in progress. Doing so will interfere with the active processes and  
may corrupt the system configuration and/or cause the HCS6320 card to cease  
normal operation.  
1. Confirm the directory location of the Pro:Idiom key (.hex) file. Note: For a TFTP file transfer,  
the key file must be available on the same machine as the TFTP server.  
2. Access the HCS6320 Main Menu as described on page 30.  
3. At the [Main] Command > prompt, type pi and press Enter.  
4. At the Use TFTP to download key (y/n)? prompt, either:  
• Type y and press Enter to use TFTP for the Pro:Idiom key installation.  
• Type n and press Enter if you will not use TFTP for the Pro:Idiom key installation. At the  
next system prompt: Use XMODEM to transfer files (y/n)?, type y and press  
Enter.  
5. Refer to the appropriate subsection below, depending on the file transfer option used.  
Xmodem File Transfer  
The system will request a key file. Transfer the new Pro:Idiom key file using Xmodem  
protocol.  
For example, in HyperTerminal, select Transfer and then Send File.... In the Send File  
window, enter or select the appropriate Pro:Idiom key file in the Filename field, and select  
Xmodem in the Protocol field.  
TFTP Transfer  
The HCS6320 must be connected to an IP network for a TFTP transfer. TFTP transfer also  
requires that you set up a TFTP server on the same IP network as the HCS6320. Consult  
the network administrator, as necessary, for further information.  
a) Make sure the key file is available on the same machine as the TFTP server. Then, set  
up the TFTP server, and point to the directory in which the Pro:Idiom key file is located.  
Note the name of the Pro:Idiom key file; you will need it to initiate the transfer.  
b) At the Enter TFTP server IP prompt, type the IP address for the TFTP server  
and press Enter, or simply press Enter if the default IP address shown in square  
brackets is correct.  
c) At the Enter the PI key file name prompt, type the name of the Pro:Idiom key  
file in the format “filename.hex” and press Enter.  
The system will display progress messages as well as the result of the installation process.  
Note that the new key will be stored in non-volatile storage regardless of process results.  
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34  
 
Configuration Options via Command Line (Cont.)  
Reload the Pro:Idiom Key on All Transcoders  
This command reloads the Pro:Idiom encryption key on all the transcoders installed in the  
chassis. To reload the Pro:Idiom key on a single transcoder, see “Reload the Pro:Idiom Key  
on the Selected Transcoder” on page 41.  
1. Access the HCS6320 Main Menu as described on page 30.  
2. At the [Main] Command > prompt, type pr and press Enter to initiate the reload  
immediately.  
The system will display progress messages as it reloads the key on each transcoder. When  
the reload is complete, the system will display confirmation:  
Operation completed  
Update HCS6320 and/or Transcoder Firmware  
If you are not sure of the current firmware version, view and record the System Information  
for the HCS6320 and/or the transcoder card(s) before you initiate the firmware update. See  
“View HCS6320 System Information” on page 31 and/or “View Hardware Information for the  
Selected Transcoder” on page 40, as necessary.  
Caution: Do NOT initiate simultaneous menu sessions while a firmware update is  
in progress. Doing so will interfere with the active processes and may corrupt the  
system configuration and/or cause the HCS6320 card to cease normal operation.  
1. Confirm the directory location of the required firmware update configuration (.cfg) and  
package (.pkg) files. Note: For a TFTP file transfer, the firmware update files must be  
available on the same machine as the TFTP server.  
2. Access the HCS6320 Main Menu as described on page 30.  
3. At the [Main] Command > prompt, type upd and press Enter.  
4. At the Enter card number (1-12, ‘ctr’, or ‘all’) > prompt, either:  
• Type the slot number of the card and press Enter to update a single transcoder card.  
• Type all and press Enter to update each of the transcoder cards.  
• Type ctr and press Enter to update the HCS6320 firmware.  
5. At the Use TFTP to transfer files (y/n)? prompt, either:  
• Type y and press Enter to use TFTP for the firmware update.  
• Type n and press Enter if you will not use TFTP for the firmware update. At the next  
system prompt: Use XMODEM to transfer files (y/n)?, type y and press Enter.  
6. Refer to the appropriate subsection below, depending on the file transfer option used.  
(Continued on next page)  
35  
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Configuration Options via Command Line (Cont.)  
(Continued from previous page)  
Xmodem File Transfer  
a) The system will request a configuration (.cfg) file. Transfer the new configuration file  
using Xmodem protocol.  
For example, in HyperTerminal, select Transfer and then Send File.... In the Send  
File window, enter or select the appropriate configuration file in the Filename field,  
and select Xmodem in the Protocol field.  
b) Upon receipt of the configuration file, the system will request a package (.pkg) file.  
Transfer the package file using Xmodem protocol.  
TFTP Transfer  
The HCS6320 must be connected to an IP network for a TFTP transfer. TFTP transfer also  
requires that you set up a TFTP server on the same IP network as the HCS6320. Consult  
the network administrator, as necessary, for further information.  
a) Make sure the firmware update files are available on the same machine as the TFTP  
server. Then, set up the TFTP server, and point to the directory in which the firmware  
update files are located.  
Note the name of the configuration file; you will need it to initiate the transfer.  
b) At the Enter TFTP server IP prompt, type the IP address for the TFTP server  
and press Enter, or simply press Enter if the default IP address shown in square  
brackets is correct.  
c) At the Enter the config file name prompt, type the name of the configuration  
file in the format “filename.cfg” and press Enter. This will initiate the installation of both  
the configuration and package files.  
7. The system will display progress messages as well as the result of the update process  
(which may take several minutes). When the firmware update is successfully completed,  
initiate a reset of ALL the cards that received the firmware update (see “Perform an External  
Card Reset” on page 32).  
View MUX or Raw Bitrate Data  
Bitrate data is useful for system monitoring and troubleshooting purposes. MUX bitrates  
provide information on MUX data processing, i.e., the amount of data filtering in and out of  
the MUX. Raw bitrates are measured at the input pins prior to data processing.  
1. Access the HCS6320 Main Menu as described on page 30.  
2. At the [Main] Command > prompt, either:  
• Type bits and press Enter to view MUX bitrate data for each HCS6320-controlled  
transcoder. See example on following page.  
• Type rawbits and press Enter to view raw bitrate data for each installed transcoder  
card. See example on following page.  
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36  
 
 
Configuration Options via Command Line (Cont.)  
Example: MUX Bitrates Display  
Slot #1 Bitrate 15.696 Mbit/s (unfiltered 15.732 Mbit/s)  
Slot #2 Bitrate 12.658 Mbit/s (unfiltered 12.694 Mbit/s)  
Mux #1 Output Bitrate 31.746 Mbit/s  
Data currently in  
use by the MUX  
Slot #4 Bitrate 19.335 Mbit/s (unfiltered 19.359 Mbit/s)  
Slot #5 Bitrate 14.679 Mbit/s (unfiltered 14.715 Mbit/s)  
Mux #2 Output Bitrate 34.051 Mbit/s  
Unprocessed data  
Slot #8 Bitrate 13.013 Mbit/s (unfiltered 13.049 Mbit/s)  
Slot #9 Bitrate 13.903 Mbit/s (unfiltered 13.933 Mbit/s)  
Mux #3 Output Bitrate 26.970 Mbit/s  
Data currently  
output by the MUX  
Slot #11 Bitrate 6.269 Mbit/s (unfiltered 6.305 Mbit/s)  
Slot #12 Bitrate 18.583 Mbit/s (unfiltered 18.614 Mbit/s)  
Mux #4 Output Bitrate 24.900 Mbit/s  
Total amount of data (including null  
packets) output per RF channel  
Per Mux Total Output Bitrate 38.815 Mbit/s  
Example: Raw Bitrates Display  
Slot #1 Raw bitrate data 14.228 Mbit/s total 19.396 Mbit/s  
Slot #2 Raw bitrate data 12.537 Mbit/s total 19.390 Mbit/s  
Slot #3 Raw bitrate data 0 total 0  
Total number of  
data bits that are  
not null packets  
Slot #4 Raw bitrate data 17.049 Mbit/s total 19.390 Mbit/s  
Slot #5 Raw bitrate data 15.503 Mbit/s total 19.396 Mbit/s  
Slot #6 Raw bitrate data 0 total 0  
Total number of  
data bits in the  
transport stream  
Slot #7 Raw bitrate data 0 total 0  
Slot #8 Raw bitrate data 13.536 Mbit/s total 19.390 Mbit/s  
Slot #9 Raw bitrate data 13.957 Mbit/s total 19.396 Mbit/s  
Slot #10 Raw bitrate data 0 total 0  
Slot #11 Raw bitrate data 7.520 Mbit/s total 19.396 Mbit/s  
Slot #12 Raw bitrate data 18.620 Mbit/s total 19.396 Mbit/s  
Configure Card Number to Channel Assignments  
This option enables you to reconfiger the card number/channel assignments.  
1. Access the HCS6320 Main Menu as described on page 30.  
2. At the [Main] Command > prompt, type crosspt and press Enter.  
The system displays the current channel assignments and prompts for the desired action,  
for example:  
(Continued on next page)  
37  
206-4183  
 
 
Configuration Options via Command Line (Cont.)  
(Continued from previous page)  
1. RF 58-1 <-- Slot #1  
2. RF 58-2 <-- Slot #2  
3. RF 59-1 <-- Slot #4  
4. RF 59-2 <-- Slot #5  
5. RF 60-1 <-- Slot #8  
6. RF 60-2 <-- Slot #9  
7. RF 61-1 <-- Slot #11  
8. RF 61-2 <-- Slot #12  
Do you wish to change the mapping of physical slots to  
RF channels (y/n)?  
3. To change the RF channel mapping, type y and press Enter.  
Note: Type n and press Enter to return to the Main Menu prompt without changing the  
channel mapping.  
4. At the Enter the mux input number [1 - 8] > prompt, type the line number for  
the channel you wish to reassign. Then, press Enter.  
5. At the Enter the slot number [1 - 12] > prompt, type the slot number of the  
transcoder card you wish to assign to the selected channel. Then, press Enter.  
The system confirms the new assignment:  
Set Cross point switch... OK!  
and then redisplays the channel assignments along with the Main Menu prompt.  
6. Repeat steps 2 to 5 to remap additional channels.  
Reset Password for Reload PI Key GUI Option  
Users who wish to reload a selected transcoder’s Pro:Idiom key from the GUI require a  
password in order to do so. This option enables you to reset the Pro:Idiom password to its  
default value (“service”).  
Note: Users also have the ability to set a new password during the process of reloading the  
Pro:Idiom key from the GUI (see “Change the [Reload Pro:Idiom Key] Password” on page 22).  
1. Access the HCS6320 Main Menu as described on page 30.  
2. At the [Main] Command > prompt, type rstpwd and press Enter.  
3. At the Reset password (y/n)? prompt for confirmation, either:  
• Type y and press Enter to reset the default password immediately. The system  
confirms success (Password reset ok) and then redisplays the Main Menu prompt.  
• Type n and press Enter to abort the password reset. The system displays confirmation  
(
Password reset. Aborted!) and then redisplays the Main Menu prompt.  
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38  
 
 
Configuration Options via Command Line (Cont.)  
Transcoder Menu Commands  
The following subsections describe how to access and use the Transcoder Menu commands.  
Note: Refer to the Installation & Setup Guide for the applicable transcoder cards for further  
information on transcoder configuration options.  
Access the Transcoder Menu  
1. Access the HCS6320 Main Menu as described on page 30.  
2. At the [Main] Command > prompt, type card and press Enter.  
3. At the Enter card number (1-12) > prompt, type the chassis slot number of the  
transcoder card for which you wish to access configuration options. Then, press Enter.  
The system identifies the card type and then displays a command prompt for the card  
menu, for example:  
Card #1 is: HCS7720  
[HCS7720 (1)] Command >  
4. At the Command > prompt, either:  
• Press Enter to display the card menu (see example below).  
• Type the desired command and press Enter.  
Note: You can always press Enter at the Command > prompt to display the Transcoder  
Menu.  
Example: Transcoder Menu  
------------  
HCS7720 Menu  
------------  
hwid  
ver  
bits  
pi  
Read Hardware ID  
Read Software Versions  
Read MUX Bitrates  
Install PI Key  
pr  
Reload PI Key  
cksum  
stb  
upd  
irst  
ret  
Read PI Key Checksum  
Satellite Receiver Menu  
Update Firmware  
Internal Reset  
Return to Main Menu  
[HCS7720 (1)] Command >  
39  
206-4183  
 
 
Configuration Options via Command Line (Cont.)  
View Hardware Information for the Selected Transcoder  
At the [HCS7720 (#)] Command > prompt, type hwid and press Enter to view the selected  
card’s hardware ID (firmware version), for example:  
Card HWID# is: 7720-v1.1-2011-1026  
View Software Information for the Selected Transcoder  
At the [HCS7720 (#)] Command > prompt, type ver and press Enter to view the selected  
card’s software versions, for example:  
OS version:  
HCS7720-943-2011-1025  
Encoder version:  
Application version:  
1.2  
2.5  
View MUX Bitrate Data for the Selected Transcoder  
At the [HCS7720 (#)] Command > prompt, type bits and press Enter.  
MUX bitrate data for the selected transcoder card is displayed in millions of bits per second  
(Mbit/s), for example:  
HDMI Input Bitrate 6.684 Mbit/s (raw 6.684 Mbit/s)  
Ethernet Input Bitrate: 3.826 Mbit/s (raw 3.838 Mbit/s)  
Data Output Bitrate: 4.127 Mbit/s  
Total Output Bitrate: 19.390 Mbit/s  
Refer to the Installation & Setup Guide for HCS7720 transcoder cards for further information on  
bitrate data.  
Install a Pro:Idiom Key on the Selected Transcoder  
This command installs the Pro:Idiom encryption key on the selected transcoder card. To  
install a Pro:Idiom key on all the transcoders, see “Install a Pro:Idiom Key on All  
Transcoders” on page 33.  
Caution: Do NOT initiate simultaneous menu sessions while a Pro:Idiom key  
installation is in progress. Doing so will interfere with the active processes and  
may corrupt the system configuration and/or cause the HCS6320 card to cease  
normal operation.  
Note: In order for a Pro:Idiom encrypted channel to be displayed, the receiver  
must contain a Pro:Idiom decrypter, and the receiver must be configured to allow  
decryption of the desired channel.  
(Continued on next page)  
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40  
 
Configuration Options via Command Line (Cont.)  
(Continued from previous page)  
Note: The process of updating the encryption key will synchronize the decryption  
key in any receiver tuned to the cards’ output. If the target receiver is turned off or  
viewing content from a different card, the synchronization will not occur, and the  
output will be scrambled. Ensure that all encrypters and decrypters in a system  
are synchronized to the same key.  
1. Confirm the directory location of the Pro:Idiom key (.hex) file. Note: For a TFTP file transfer,  
the key file must be available on the same machine as the TFTP server.  
2. At the [HCS7720 (#)] Command > prompt, type pi and press Enter.  
3. At the Use TFTP to transfer files (y/n)? prompt, either:  
• Type y and press Enter to use TFTP for the firmware update.  
• Type n and press Enter if you will not use TFTP for the firmware update. At the next  
system prompt: Use XMODEM to transfer files (y/n)?, type y and press Enter.  
4. Complete the update using the selected transfer mode (Xmodem or TFTP). Refer to  
“Install a Pro:Idiom Key on All Transcoders” on page 33 for further information.  
The system will display progress messages as well as the result of the installation process.  
Note that the new key will be stored in non-volatile storage regardless of process results.  
Reload the Pro:Idiom Key on the Selected Transcoder  
This command reloads the Pro:Idiom encryption key on the selected transcoder card. To  
reload the Pro:Idiom key on all the transcoders, see “Reload the Pro:Idiom Key on All  
Transcoders” on page 35.  
1. At the [HCS7720 (#)] Command > prompt, type pr and press Enter.  
2. At the Reload PI key. Continue (y/n)? prompt, type y and press Enter to continue.  
When the reload is complete, the system will display confirmation:  
Reload PI complete OK  
View the Pro:Idiom Key Checksum for the Selected Transcoder  
At the [Card (#)] Command > prompt, type cksum and press Enter to display the  
Pro:Idiom key checksum for the selected transcoder, for example:  
PI key checksum is xxxxxxxxxx  
where xxxxxxxxxx is a 10-digit number that identifies the Pro:Idiom key file installed on the  
transcoder.  
Note: All transcoder cards in the card frame must have the same Pro:Idiom key  
file installed.  
41  
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Configuration Options via Command Line (Cont.)  
Access the Satellite Receiver Menu for the Selected Transcoder  
See “Satellite Receiver Menu Commands” on pages 43 to 47 for detailed information on  
satellite STB configuration options.  
Update Firmware on the Selected Transcoder  
This command updates the firmware on the selected transcoder card. To update firmware on  
all transcoders or on the HCS6320, see “Update HCS6320 and/or Transcoder Firmware” on  
page 35.  
Caution: Do NOT initiate simultaneous menu sessions while a firmware update is  
in progress. Doing so will interfere with the active processes and may corrupt the  
system configuration and/or cause the HCS6320 card to cease normal operation.  
If you are not sure of the current firmware version, view and record the transcoder hardware  
ID (firmware version) before you initiate the firmware update. See “View Hardware  
Information for the Selected Transcoder” on page 40.  
1. Confirm the directory location of the required firmware update configuration (.cfg) and  
package (.pkg) files. Note: For a TFTP file transfer, the firmware update files must be  
available on the same machine as the TFTP server.  
2. At the [HCS7720 (#)] Command > prompt, type upd and press Enter.  
3. At the Use TFTP to transfer files (y/n)? prompt, either:  
• Type y and press Enter to use TFTP for the firmware update.  
• Type n and press Enter if you will not use TFTP for the firmware update. At the next  
system prompt: Use XMODEM to transfer files (y/n)?, type y and press Enter.  
4. Complete the update using the selected transfer mode (Xmodem or TFTP). Refer to  
“Update HCS6320 and/or Transcoder Firmware” on page 35 for further information.  
5. Reset the transcoder card (see “Reset the Selected Transcoder Card” below).  
Reset the Selected Transcoder Card  
At the [HCS7720 (#)] Command > prompt, type irst and press Enter to initiate the reset.  
After reset, the transcoder card resumes normal operation.  
Return to the HCS6320 Main Menu  
At the [HCS7720 (#)] Command > prompt, type ret and press Enter to return to the  
HCS6320 Main Menu.  
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42  
 
Configuration Options via Command Line (Cont.)  
Satellite Receiver Menu Commands  
The following subsections describe how to access and use the Satellite Receiver Menu  
commands.  
Access the Satellite Receiver Menu  
1. Access the card menu for the selected transcoder (see “Access the Transcoder Menu” on  
page 39).  
2. At the [HCS7720 (#)] Command > prompt, type stb and press Enter.  
3. At the [Satellite (#)] Command > prompt, either:  
• Press Enter to display the Satellite Receiver Menu (see example below).  
• Type the desired command and press Enter.  
Note: You can always press Enter at the Command > prompt to display the Satellite  
Receiver Menu.  
Example: Satellite Receiver Menu  
-----------------------  
Satellite Receiver Menu  
-----------------------  
getch  
setch  
sglvl  
lksts  
bnum  
Read Current STB Channel  
Set STB Channel  
Read Satellite Signal Strength  
Read Satellite Lock Status  
Read STB Serial Number  
Read Smart Card Number  
Turn STB On  
cnum  
on  
where:  
off  
Turn STB Off (Standby)  
Reset Satellite STB  
Read STB Update Parameters  
Set STB Update Parameters  
Read STB Model  
# is the chassis card/slot  
number you selected for  
configuration purposes.  
stbrst  
getupd  
setupd  
model  
ver  
Read STB Software Version  
Return to Card Menu  
ret  
[Satellite (#)] Command >  
43  
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Configuration Options via Command Line (Cont.)  
Read the Current STB Channel  
At the [Satellite (#)] Command > prompt, type getch and press Enter to display the  
currently selected satellite STB channel number, for example:  
Card 1: Current STB channel is 200  
If you receive an error message, it may be necessary to reset the satellite STB either using  
the “Reset Satellite STB” command described on page 45 or using the RESET button on the  
STB front panel.  
Set the STB Channel  
1. At the [Satellite (#)] Command > prompt, type setch and press Enter to retune  
the satellite STB.  
2. At the Enter channel number > prompt, type the desired channel number (1 – 9999)  
and press Enter.  
Note: Since low channel numbers may be assigned to both SD and HD channels, if this  
is an HD channel and is also mapped to an unambiguous higher channel number, it is  
recommended that you type the higher number here.  
3. At the prompt for confirmation: Set channel number to xxx (y/n)?, either:  
• Type y and press Enter to confirm the setting.  
• Type n and press Enter to return to the [Satellite (#)] Command > prompt  
without setting a new channel.  
Once you confirm the channel number setting, the system will display confirmation, for  
example:  
Card 1: Changing STB channel to xxx ... OK  
Read the Satellite Signal Strength  
At the [Satellite (#)] Command > prompt, type sglvl and press Enter to display the  
satellite signal strength (displayed as a percentage) at the Satellite In jack on the satellite  
STB, for example:  
Card 1: Satellite signal strength is 52%  
Read the Satellite Lock Status  
At the [Satellite (#)] Command > prompt, type lksts and press Enter to determine  
whether or not the satellite STB is locked to the satellite, for example:  
Card 1: Satellite signal is locked  
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44  
 
Configuration Options via Command Line (Cont.)  
Read the Satellite STB Serial Number  
At the [Satellite (#)] Command > prompt, type bnum and press Enter to display the  
satellite STB serial number, for example:  
Card 1: STB serial# is: R0128005665-79  
Read the Satellite STB Smart Card Number  
At the [Satellite (#)] Command > prompt, type cnum and press Enter to display the  
satellite STB smart card serial number, for example:  
Card 1: Smart card# is: S1920968050-61  
Power the Satellite STB On or Off  
“Turn STB On” and “Turn STB Off” options in the Satellite Receiver Menu enable you to  
power ON a satellite STB from standby mode or power OFF a satellite STB to standby mode.  
At the [Satellite (#)] Command > prompt, either:  
• Type on and press Enter to power ON the satellite STB.  
• Type off and press Enter to switch the satellite STB to standby mode. HDMI ouput as well  
as Ethernet streaming is disabled.  
Reset the Satellite STB  
1. At the [Satellite (#)] Command > prompt, type stbrst and press Enter to reset the  
satellite STB.  
2. At the Reset (y/n)? prompt, either:  
• Type y and press Enter to reset the satellite STB. After reset, the satellite STB resumes  
normal operation.  
• Type n and press Enter to return to the [Satellite (#)] Command > prompt  
without resetting the STB.  
Read and/or Set STB Update Parameters  
The STB Software Update feature enables the STB to check for and download software  
updates on a one-time, user-defined basis. An STB update should periodically be scheduled  
in conjunction with software updates from the satellite service provider.  
Note: At the time an update is scheduled to begin, the STB will be switched to  
standby in order to enable it to download the update. When the update window  
is over, the STB will be powered back ON; however, note that it may take up to 10  
minutes for streaming to resume. Contact your service provider for further  
information.  
You can view the current STB update status (scheduled, not scheduled, or in progress), and/  
or you can modify the STB update status/parameters, as required.  
45  
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Configuration Options via Command Line (Cont.)  
Read STB Update Parameters  
At the [Satellite (#)] Command > prompt, type getupd and press Enter to display the  
current STB update status, for example:  
STB Update is scheduled to begin in 12 hours 0 minutes  
with duration 25 minutes  
or  
STB Update is not scheduled.  
or  
STB Update is in progress.  
It will end in 1 minutes (total duration 25 minutes).  
Set STB Update Parameters  
1. At the [Satellite (#)] Command > prompt, type setupd and press Enter.  
2. At the Change STB Update setting (y/n)? prompt, either:  
• Type y and press Enter to modify the current STB software update parameters.  
• Type n and press Enter to return to the Satellite Receiver Menu without modifying the  
STB software update parameters.  
3. At the Enable updates (y/n)? prompt, either:  
• Type y and press Enter to enable and configure STB software update parameters. The  
system will initiate a series of prompts that enable you to specify the maintenance  
window for the update. Continue with step 4.  
• Type n and press Enter to disable the STB software update. Then, press Enter again to  
return to the Command > prompt.  
4. At each of the following prompts, type the number of hours and minutes to delay before  
the STB software update is initiated, as well as the desired duration (in minutes) for the  
update window. Note that all three of these fields require numerical values. Press Enter  
after each entry.  
If applicable, you can also press Enter at each prompt to accept the default value in  
square brackets.  
Enter the number of hours to delay before starting [12]  
Enter the number of minutes to delay before starting [0]  
Enter the maintenance window duration in minutes [25]  
Note: The system will not allow a maintenance window that is less than 10 minutes or over  
four hours. The default value (25 minutes) is the minimum time span typically recommended  
for an update. It is also recommended that you schedule a maintenance window during a  
time when the STB is not likely to be in use.  
(Continued on next page)  
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46  
 
Configuration Options via Command Line (Cont.)  
(Continued from previous page)  
After you enter a valid maintenance window duration, the system will display confirmation,  
for example:  
Configured STB Update... OK  
Press any key to continue  
Read the Satellite STB Model Type  
At the [Satellite (#)] Command > prompt, type model and press Enter to display the  
STB model type, for example:  
STB model is: ViP222k-HD  
Read the Satellite STB Software Version  
At the [Satellite (#)] Command > prompt, type ver and press Enter to display the  
STB software version, for example:  
STB sw_ver is: X398RPLB-N  
Return to the Transcoder Menu  
At the [Satellite (#)] Command > prompt, type ret and press Enter to return to the  
card menu.  
47  
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Troubleshooting  
This section provides troubleshooting information for the HCS6320. You can find additional  
Equipment Setup Review  
• Make sure all connectors and connections are tight and secure on all entertainment system  
components.  
• Check the Ethernet connection; is it viable and working?  
- Observe the green and amber LEDs on the Ethernet connector.  
- The green LED should blink rapidly.  
- The amber LED should stay lit constantly.  
• Ensure the satellite STB smart card is up-to-date and authorized by DISH Network.  
STATUS LED  
The green STATUS LED on the HCS6320 front panel provides general information about the  
operating condition of the card. Observe the STATUS LED, and refer to the following table:  
STATUS LED Behavior  
Slow Blinking  
Operating Status  
Power Up State  
Rapid Blinking  
Error Condition  
Continuously On  
Continuously Off  
Normal Operation  
Fault Condition, No Output  
Audio/Video Freeze or Blank Screen  
Perform one or more of the following (in order):  
• Press the RESET button located on the front of the satellite STB, and allow the STB to  
retrieve the DISH Network program guide.  
• Unplug the power cord of the satellite STB for 15 seconds; then plug it in again.  
• Use a small object (for example, a paperclip) to press the recessed RESET button on the  
HCS6320. Hold for five seconds to initiate the reset.  
• Unplug the power cord of the CodePlus card frame for 15 seconds; then plug it in again.  
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Specifications  
Dimensions  
Height:  
3U (130.20 mm)  
Width:  
Depth:  
Weight:  
1.102362 inches (28.00 mm)  
9.055118 inches (230.00 mm)  
0.5 pounds (0.221 kgrms) Est.  
Environmental Storage Conditions  
Temperature: -20° to 70° Celsius  
-4° to 158° Fahrenheit  
Humidity:  
95% non-condensing  
Operating Conditions  
Temperature: 0° to 40° Celsius  
32° to 104° Fahrenheit  
95% non-condensing  
Humidity:  
Electrical  
RF Out Connector:  
Type ‘F’  
RF Output Span:  
RF Output Frequency Range:  
4 Contiguous Channels (typically 24 MHz)  
54 MHz to 864 MHz  
DC Input:  
Active Output Level at RF Out jack:  
Ethernet Input:  
+12V DC @ 1.1 Amps  
+ 42 dBmV Min.  
10/100BaseT  
Note: Design and specifications subject to change without prior notice.  
49  
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Document Revision History / Notes  
Document Revision History  
Date  
Description  
August 2012  
Revision A: New document  
Product documentation is available online at: www.LGsolutions.com/products. From the Products  
page, select TVs, Systems & Solutions, then Head End Systems, then CodePlus Transcoder  
Series (click Show [+] to view the list of products), then the applicable Modular System option. Click  
the Literature & Downloads tab at the bottom of the Modular System page, and select the required  
document(s) from the Downloads list.  
Notes  
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50  
 
 
Open Source Software Notice  
The following GPL executables used in this product are subject to the GPL Version 2.0 License Agreements.  
GPL EXECUTABLES: Linux kernel 2.6.26, boa 0.94, busybox 1.10.1, dhcpcd 0.70, eraseall 1.7, inetd 1.0,  
lrzsz 0.12.20, simpleinit 1.21  
To obtain the source code under GPL, LGPL, MPL and other open source licenses that are contained in this  
warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open  
source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the  
cost of media, shipping and handling) upon e-mail request to [email protected]. This offer is valid for  
three (3) years from the date on which you purchased the product.  
This product includes:  
echo:  
Copyright © 1998 David I. Bell  
Permission is granted to use, distribute, or modify this source, provided that this copyright notice  
remains intact.  
telnet v1.9:  
Copyright © 1989 The Regents of the University of California  
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the  
following disclaimer.  
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and  
the following disclaimer in the documentation and/or other materials provided with the distribution.  
3. All advertising materials mentioning features or use of this software must display the following  
acknowledgement: This product includes software developed by the University of California, Berkeley  
and its contributors.  
4. Neither the name of the University nor the names of its contributors may be used to endorse or  
promote products derived from this software without specific prior written permission.  
All rights reserved.  
Permission is hereby granted, free of charge, to any person obtaining a copy of this open source software  
and associated documentation files (the “Software”), to deal in the Software without restriction, including  
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies  
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the follow-  
ing conditions:  
SUBJECT TO THE TERMS OF THE GPL VERSION 2.0 LICENSE AGREEMENTS, THE SOFTWARE IS  
PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT  
NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PUR-  
POSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS, COPYRIGHT HOLDERS, OR  
LG ELECTRONICS (THE “LICENSOR”) BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABIL-  
ITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR  
IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE,  
EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LICENSEE  
ASSUMES THE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.  
51  
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LG HCS6320 MUX/MOD Feature Card Warranty  
Broadcast Products  
Welcome to the LG family! We believe that you will be pleased with your new HCS6320 MUX/MOD feature card. Please  
read this warranty carefully, it is a “LIMITED WARRANTY” as defined under Federal Law. This warranty gives you specific  
legal rights, and you may also have other rights that vary from state-to-state within the U.S.A.  
LG’s RESPONSIBILITY  
Warranty Term  
Parts  
One year parts and labor from date of purchase or delivery date.  
New or remanufactured replacements for factory-defective parts may be used. Such replacement parts are warranted for  
the remaining portion of the original warranty period.  
Warranty Service  
Not Covered  
Warranty service is provided at LG. Customer pays for shipping charges to LG; LG pays for return shipping charges to  
return HCS6320 to customer. Call 1-888-865-3026 for further information.  
This warranty covers manufacturing defects and does not cover installation, adjustment of customer controls, installation or  
repair of antenna systems, cable converters or cable company-supplied equipment; it also does not cover damage due to  
misuse, abuse, negligence, acts of God or other causes beyond the control of LG. Any alteration of the product after man-  
ufacture voids this warranty in its entirety.  
This warranty does not cover any missing or stolen access cards.  
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT  
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND LG  
SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND,  
INCLUDING LOST REVENUES OR PROFITS IN CONNECTION WITH THIS PRODUCT. SOME STATES DO NOT  
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF  
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY  
TO YOU  
.
OWNER’S RESPONSIBILITY  
Effective Warranty Date Warranty begins on the date of delivery of the HCS6320.  
For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of the purchase date.  
Installation Guide  
Read the Installation & Setup Guide carefully so that you will understand the operation of the HCS6320 and how to adjust  
the controls.  
Antenna  
Reception problems caused by inadequate antenna or faulty antenna connections are the owner’s responsibility.  
Warranty Service  
For warranty service information, Call 1-888-865-3026. Parts and service labor that are LG’s responsibility (see above)  
will be provided without charge. Other service is at the owner’s expense. If you have any problem in obtaining satisfactory  
warranty service, call 1-888-865-3026.  
You must provide the model number, serial number and date of purchase or date of original installation.  
For Customer Support/Service, please call:  
1-888-865-3026  
CodePlus is a trademark of LG Electronics U.S.A., Inc. Pro:Idiom is a registered trademark of  
Zenith Electronics LLC. DISH, DISH Network, and ViP are registered trademarks of DISH Network  
LLC. All other trademarks or registered trademarks are the property of their respective owners.  
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Revision A  
© Copyright 2012 LG Electronics U.S.A., Inc.  
 
 

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