Optiquest Computer Monitor VS12118 User Manual

Q91b  
LCD Display  
IMPORTANT: Please read this User Guide to obtain important  
information on installing and using your product in a safe manner, as  
well as registering your product for future service. Warranty information  
contained in this User Guide will describe your limited coverage from  
ViewSonic Corporation, which is also found on our web site at http://  
Regional selection box in the upper right corner of our website.  
“Antes de operar su equipo lea cuidadosamente las instrucciones en  
este manual”  
Model No. : VS12118  
 
TCO Information  
Congratulations!  
The display you have just purchased carries the TCO’03 Displays  
label. This means that your display is designed, manufactured and  
tested according to some of the strictest quality and environmental  
requirements in the world. This makes for a high performance  
product, designed with the user in focus that also minimizes the  
impact on our natural environment.  
Some of the features of the TCO’03 Display requirements:  
Ergonomics  
Good visual ergonomics and image quality in order to improve the working environment for  
the user and to reduce sight and strain problems. Important parameters are luminance, contrast,  
resolution, reflectance, colour rendition and image stability.  
Energy  
• Energy-saving mode after a certain time - beneficial both for the user and the environment  
• Electrical safety  
Emissions  
• Electromagnetic fields  
• Noise emissions  
Ecology  
• The product must be prepared for recycling and the manufacturer must have a certified  
environmental management system such as EMAS or ISO 14000  
• Restrictions on  
a. chlorinated and brominated flame retardants and polymers  
b. heavy metals such as cadmium, mercury and lead.  
The requirements included in this label have been developed by TCO Development in co-  
operation with scientists, experts, users as well as manufacturers all over the world. Since the  
end of the 1980s TCO has been involved in influencing the development of IT equipment in a  
more user-friendly direction. Our labelling system started with displays in 1992 and is now  
requested by users and IT-manufacturers all over the world.  
For more information, please visit  
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Compliance Information  
For U.S.A.  
This device complies with part 15 of FCC Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment generates,  
uses, and can radiate radio frequency energy, and if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications. However, there is  
no guarantee that interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be determined by turning  
the equipment off and on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Warning: You are cautioned that changes or modifications not expressly approved by the  
party responsible for compliance could void your authority to operate the equipment.  
For Canada  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
CE Conformity for European Countries  
The device complies with the requirements of the EEC directive 89/336/EEC,  
2004/108/EEC as amended by 92/31/EEC and 93/68/EEC Art.5 with regard to  
"Electromagnetic compatibility", and 73/23/EEC as amended by 93/68/EEC  
Art.13 with regard to "Safety."  
Following information is only for EU-member states:  
The mark shown to the right is in compliance with the Waste Electrical and  
Electronic Equipment Directive 2002/96/EC (WEEE).  
The mark indicates the requirement NOT to dispose the equipment as unsorted  
municipal waste, but use the return and collection systems according to local law.  
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Important Safety Instructions  
1. Read these instructions completely before using the equipment.  
2. Keep these instructions in a safe place.  
3. Heed all warnings.  
4. Follow all instructions.  
5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock,  
do not expose this apparatus to rain or moisture.  
6. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in  
this guide for further instructions.  
7. Do not block any ventilation openings. Install the equipment in accordance with the  
manufacturer’s instructions.  
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other  
devices (including amplifiers) that produce heat.  
9. Do not attempt to circumvent the safety provisions of the polarized or grounding-type  
plug. A polarized plug has two blades with one wider than the other. A grounding type  
plug has two blades and a third grounding prong. The wide blade and the third prong are  
provided for your safety. If the plug does not fit into your outlet, consult an electrician for  
replacement of the outlet.  
10. Protect the power cord from being tread upon or pinched, particularly at the plug, and the  
point where if emerges from the equipment. Be sure that the power outlet is located near  
the equipment so that it is easily accessible.  
11. Only use attachments/accessories specified by the manufacturer.  
12. Use only with the cart, stand, tripod, bracket, or table specified by the  
manufacturer, or sold with the equipment. When a cart is used, use caution  
when moving the cart/equipment combination to avoid injury from tipping  
over.  
13. Unplug this equipment when it will be unused for long periods of time.  
14. Refer all servicing to qualified service personnel. Service is required when the unit has  
been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid  
is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if  
the unit does not operate normally or has been dropped.  
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Declaration of RoHS Compliance  
This product has been designed and manufactured in compliance with Directive 2002/95/EC of  
the European Parliament and the Council on restriction of the use of certain hazardous  
substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply  
with the maximum concentration values issued by the European Technical Adaptation  
Committee (TAC) as shown below:  
Substance  
Lead (Pb)  
Proposed Maximum Concentration  
Actual Concentration  
< 0.1%  
0.1%  
0.1%  
0.01%  
0.1%  
0.1%  
0.1%  
Mercury (Hg)  
Cadmium (Cd)  
< 0.1%  
< 0.01%  
6+  
< 0.1%  
Hexavalent Chromium (Cr  
)
Polybrominated biphenyls (PBB)  
< 0.1%  
Polybrominated diphenyl ethers (PBDE)  
< 0.1%  
Certain components of products as stated above are exempted under the Annex of the RoHS  
Directives as noted below:  
Examples of exempted components are:  
1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not  
specifically mentioned in the Annex of RoHS Directive.  
2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic  
ceramic parts (e.g. piezoelectronic devices).  
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or  
more lead).  
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium  
containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by  
weight.  
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Copyright Information  
Copyright © ViewSonic® Corporation, 2007. All rights reserved.  
Macintosh and Power Macintosh are registered trademarks of Apple Computer, Inc.  
Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of  
Microsoft Corporation in the United States and other countries.  
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered  
trademarks of ViewSonic Corporation.  
VESA is a registered trademark of the Video Electronics Standards Association. DPMS and  
DDC are trademarks of VESA.  
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).  
As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets  
the ENERGY STAR® guidelines for energy efficiency.  
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or  
omissions contained herein; nor for incidental or consequential damages resulting from  
furnishing this material, or the performance or use of this product.  
In the interest of continuing product improvement, ViewSonic Corporation reserves the right  
to change product specifications without notice. Information in this document may change  
without notice.  
No part of this document may be copied, reproduced, or transmitted by any means, for any  
purpose without prior written permission from ViewSonic Corporation.  
Product Registration  
To meet your future needs, and to receive any additional product information as it becomes  
available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic  
Wizard CD-ROM also provides an opportunity for you to print the registration form, which  
you may mail or fax to ViewSonic.  
For Your Records  
Product Name:  
Q91b  
Optiquest 19” LCD Display  
VS12118  
Model Number:  
Document Number:  
Serial Number:  
Purchase Date:  
Q91b-1_UG_ENG Rev. 1A 10-26-07  
______________________________  
______________________________  
Product disposal at end of product life  
The lamp in this produc contains mercury. Please dispose of in accordance with local, state or  
federal laws.  
ViewSonic is concerned about the preservation of our environment. Please dispose of this  
product properly at the end of its useful life. For the recycling information, please refer to our  
website:  
3. Taiwan: recycle.epa.gov.tw  
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BEFORE YOU OPERATE THE MONITOR  
FEATURES  
19” TFT Color LCD Monitor  
Crisp, Clear Display for Windows  
Recommended Resolutions: 1280 X 1024  
EPA ENERGY STAR®  
Ergonomic Design  
Space Saving, Compact Case Design  
CHECKING THE CONTENTS OF THE PACKAGE  
The product package should include the following items:  
LCD Monitor  
(Reference only, the real feature is depended on selected model)  
Screen  
Base  
Cables and User manual  
Power Cord  
VGA Cable  
Audio Cable  
User’s manual  
Quick Start Guide  
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INSTALLATION INSTRUCTIONS  
Install  
Remove  
Figure.1. Installing and Removing the Base  
INSTALLATION:  
1. Align the monitor with the opening in the base.  
2. Note that the longer section of the base points forward.  
3. Snap the monitor into its base. A clear click sound will affirm that the base is  
connected correctly.  
4. Verify that the monitor is securely attached to the base by looking at the bottom of  
the base and making sure that the clips are fully engaged in the base.  
REMOVAL:  
1. Flip over the monitor so that it is upside down.  
2. Press the 2 clips on the base that holds the monitor in place.  
3. Gently press and hold the 2 clips while pulling the base from the monitor unit they are  
unattached.  
POWER  
POWER SOURCE:  
1. Make sure that the power cord is the correct type required in your area.  
2. This LCD monitor has an Internal universal power supply that allows operation in  
either 100/120V AC or 220/240V AC voltage area (No user adjustment is  
required.)  
3. Connect the AC-power cord one end to your LCD monitor’s AC-input socket, the  
other end to wall-outlet .  
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MAKING CONNECTIONS  
CONNECTING TO A PC:  
Turn off your computer before performing the procedure below.  
1. Connect one end of the D-Sub cable to the back of the monitor and connect the  
other end to the computer’s D-Sub port.  
2. Connect one end of the DVI-D cable (Dual input mode optional) to the back of the  
monitor and connect the other end to the computer’s DVI-D port.  
3. Connect the audio cable between the monitor's audio input and the PC's audio  
output (green port).  
4. Plug one end of the AC power cord to the LCD monitor’s AC input socket, and the  
other end to Wall outlet.  
5. Turn on your monitor and computer.  
4
3
2
1
Figure.2. Connecting to a PC  
1.  
3.  
Audio Input  
DVI-D Input (optional)  
2.  
4.  
VGA Input  
Power AC Input  
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ADJUSTING THE VIEWING ANGLE  
For optimal viewing it is recommended to look at the full face of the monitor, then  
adjust the monitor’s angle to your own preference.  
Hold the stand so you do not topple the monitor when you change the monitor’s  
angle.  
You are able to adjust the monitor’s angle from 0° to 20°.  
°
20  
Monitor Angle  
Figure.3.  
NOTES:  
Do not touch the LCD screen when you change the angle. It may cause damage or  
break the LCD screen.  
Be careful not to place fingers or hands near the hinges when tilting the monitor,  
otherwise pinching can result.  
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OPERATING INSTRUCTIONS  
GENERAL INSTRUCTIONS  
Press the power button to turn the monitor on or off. The other control buttons are  
located on the front panel of the monitor (See Figure 4). By changing these settings,  
the picture can be adjusted to your personal preferences.  
The power cord should be connected.  
Connect the Signal cable from the monitor to the VGA card.  
Press the power button to turn on the monitor. The power indicator will light up.  
Figure.4. Control Panel Buttons  
CONTROL PANEL BUTTONS:  
1.  
3.  
5.  
Menu / Enter  
Power Button  
Volume <  
2.  
4.  
6.  
Volume >  
Power Indicator  
Auto Adjustment  
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FRONT PANEL CONTROL  
Power Button:  
Press this button to switch ON/OFF of monitor’s power.  
Power Indicator:  
Green — Power On mode.  
Orange — Power Saving mode.  
MENU / ENTER:  
1. Activates the OSD menu or confirms adjustments to settings.  
2. Exit OSD volume display when in volume OSD status.  
Volume < >:  
1. Activates the volume control when the OSD is OFF.  
2. Navigate through adjustment icons when OSD is ON or adjust a function when  
function is activated.  
Auto Adjust button: (for D-sub only)  
When OSD menu is in off status, press and hold this button to activate the Auto  
Adjustment function.  
(The Auto Adjustment function is used to optimized the H-Position, V-Position,  
Clock and Phase.)  
NOTES:  
Do not install the monitor in a location near heat sources such as radiators or air  
dusts, or in a place subject to direct sunlight, or excessive dust or mechanical  
vibration or shock.  
Save the original shipping box and packing materials, as they will come in handy if  
you ever have to ship your monitor.  
For maximum protection, repackage your monitor as it was originally packed at the  
factory.  
To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn  
stains may be removed with a cloth lightly dampened with a mild detergent solution.  
Never use strong solvents such as thinner, benzene, or abrasive cleaners, since  
these will damage the cabinet. As a safety precaution, always unplug the monitor  
before cleaning it.  
Function Key Lock:  
Press the <Volume -, >Volume +and the Menubuttons simultaneously  
to enable the Function Key Lock. When the Function Key Lock is enabled, only the  
Power button is active. Press the <Volume -, >Volume +and the Menu」  
buttons simultaneously again to unlock the function keys.  
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HOW TO ADJUST A SETTING  
Main Menu  
FUNCTION  
DESCRIPTION  
Select theBrightnessoption on theMain Menu. Enter the option by  
pressing the Menubutton again, and adjust the level.  
Brightness  
Select theContrastoption on theMain Menu. Enter the option by pressing  
the Menubutton again, and adjust the level.  
Contrast  
Select theImage Settingon theMain Menu, and then enter the option.  
Image Setting  
Color Setting  
Select theColor Settingoption on the Main Menu, and then enter the  
option.  
Select theOSD Settingoption on the Main Menu, and then enter the  
option.  
Select theOther Settingoption on the Main Menu, and then enter the  
option.  
OSD Setting  
Other Setting  
Select theInput Settingoption to change between the analog (D-Sub) or  
Digital (DVI) source. Enter the option and select Analog or Digital.  
(Dual input mode optional)  
Input Setting  
Exit  
Exit the OSD menu function.  
Image Setting  
FUNCTION  
DESCRIPTION  
Select the H-positionoption to shift the screen image to the left or right.  
Enter the option and adjust the level.  
H-position  
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Select the V-positionoption to shift the screen image up or down. Enter the  
option and adjust the level.  
V-position  
Select the Clock Adjustmentoption to reduce the vertical flicker of  
characters on the screen. Enter the option and adjust the level.  
Select thePhase Adjustmentoption to reduce the horizontal flicker of  
characters on the screen. Enter the option and adjust the level.  
Clock  
Adjustment  
Phase  
Adjustment  
Exit  
Exit the OSD menu function.  
Color Setting  
FUNCTION  
DESCRIPTION  
5500K/6500K/  
9300K  
Move the cursor to one of the preset options and select it.  
Move the cursor to the User option and select it  
1. To adjust the red, enter theRoption and adjust the level.  
2. To adjust the green, enter theGoption and adjust the level.  
3. To adjust the blue, enter theBoption and adjust the level.  
User  
Exit  
Exit the OSD menu function.  
OSD Setting  
FUNCTION  
DESCRIPTION  
OSD H-Position  
Select the OSD H-Positionoption to adjust the horizontal position of the  
OSD. Enter the option and adjust the level.  
OSD V-position  
OSD Time-out  
Select theOSD V-Positionoption to adjust the vertical position of the OSD.  
Enter the option and adjust the level.  
Select the OSD Time-outoption to set the OSD time out from 10 to 120  
seconds. Enter the option and adjust the level.  
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OSD  
Transparency  
Select theOSD Transparencyoption to adjust the transparency of the OSD.  
Enter the option and adjust the level.  
OSD Color  
Language  
Select theOSD Colorsetting option to adjust the color of the OSD. Enter the  
option and adjust the level.  
Select theLanguageoption to change the language of the OSD. Enter the  
option and select a language.  
(Reference only, the OSD Language is depended on selected model)  
Exit  
Exit the OSD menu function.  
Other Setting  
FUNCTION  
DESCRIPTION  
Volume  
Select theVolumeoption to set the volume level from 0 to 100. Enter the  
option and adjust the level.  
Sharpness  
Select theSharpnessoption to adjust the sharpness of the display. Set the  
value from 0 to 6.  
DOS mode  
Factory Preset  
Select theDOS modeoption to set the monitor for use with PC. Enter the  
option and select 720 × 400 or 640 × 400.  
Select theFactory Presetoption to reset to the monitor’s default setting. This  
will erase the current settings. Enter the option and select On or Off.  
Exit  
Exit the OSD menu function.  
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PLUG AND PLAY  
Plug & Play DDC2B Feature  
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC  
STANDARD. It allows the monitor to inform the host system of its identity and,  
depending on the level of DDC used, communicate additional information about its  
display capabilities. The DDC2B is a bidirectional data channel based on the I²C  
protocol. The host can request EDID information over the DDC2B channel.  
THIS MONITOR WILL APPEAR TO BE NON-FUNCTIONAL IF THERE IS NO  
VIDEO INPUT SIGNAL. IN ORDER FOR THIS MONITOR TO OPERATE  
PROPERLY, THERE MUST BE A VIDEO INPUT SIGNAL.  
This monitor meets the Green monitor standards as set by the Video Electronics  
Standards Association (VESA) and/or the United States Environmental Protection  
Agency (EPA) and The Swedish Confederation Employees (NUTEK). This feature is  
designed to conserve electrical energy by reducing power consumption when there is  
no video-input signal present. When there is no video input signal this monitor,  
following a time-out period, will automatically switch to power saving mode. This  
reduces the monitor's internal power supply consumption. After the video input signal  
is restored, full power is restored and the display is automatically redrawn. The  
appearance is similar to a "Screen Saver" feature except the display is completely off.  
The display is restored by pressing a key on the keyboard, or clicking the mouse.  
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Other Information  
Specifications  
LCD  
Type  
19” (full 19" viewable diagonal area),  
TFT (Thin Film Transistor), Active Matrix SXGA LCD,  
0.294 mm pixel pitch  
Color Filter  
RGB vertical stripe  
Glass Surface  
Anti-Glare  
Input Signal  
Video Sync  
RGB analog (0.7/1.0 Vp-p, 75 ohms), TMDS digital (100ohms)  
Separate Sync, Composite Sync  
f :31-80 kHz, f :55-75 Hz  
h
v
Compatibility  
Resolution  
PC  
Macintosh  
Up to 1280 x 1024 Non-interlaced  
Power Macintosh up to 1280 x 1024  
1
Recommended  
and supported  
1280 x 1024 @ 60, 75 Hz  
1280 x 960 @ 60 Hz  
1280 x 760 @ 60 Hz  
1152 x 900 @ 66Hz  
1152 x 720 @ 60 Hz  
1024 x 768 @ 60, 75 Hz  
832 x 624 @ 75 Hz  
800 x 600 @ 56, 60, 75 Hz  
640 x 480 @ 60, 75 Hz  
640 x 400 @ 70 Hz  
640 x 350 @ 70 Hz  
720 x 400 @ 70 Hz  
Power  
Voltage  
100-240 VAC, 50-60 Hz (auto switch)  
Display area  
Full Scan  
376.32 mm (H) x 301.06 mm (V)  
14.82" (H) x 11.85" (V)  
Operating  
conditions  
Temperature  
Humidity  
Altitude  
41° F to + 95° F (5° C to + 35° C)  
10% to 85% (non-condensing)  
To 10,000 feet  
Storage  
conditions  
Temperature  
Humidity  
Altitude  
-4° F to + 140° F (-20° C to + 60° C)  
10% to 85% (non-condensing)  
To 40,000 feet  
Dimensions  
Physical  
Physical  
418.5 mm (W) x 430 mm (H) x 194 mm (D)  
16.48" (W) x 16.93" (H) x 7.64" (D)  
Weight  
8.84 lb (4 kg)  
Regulations  
UL/cUL, FCC-B, NOM, TUV-S/IRAM, TCO'03, ENERGY STAR®  
Power saving  
modes  
On  
Off  
36 W (Typical) (green LED)  
<1W  
®
Preset Timing Mode (pre-adjusted to VESA 1280 x 1024 @ 60 Hz)  
Warning: Do not set the graphics card in your computer to exceed these refresh rates; doing so may result in  
permanent damage to the LCD display.  
1
®
Macintosh computers older than G3 require a ViewSonic Macintosh adapter. To order an adapter, contact  
ViewSonic.  
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Troubleshooting  
No power  
• Make sure power button (or switch) is ON.  
• Make sure A/C power cord is securely connected to the LCD display.  
• Plug another electrical device (like a radio) into the power outlet to verify that the outlet is  
supplying proper voltage.  
Power is ON but no screen image  
• Make sure the video cable supplied with the LCD display is tightly secured to the video  
output port on the back of the computer. If the other end of the video cable is not attached  
permanently to the LCD display, tightly secure it to the LCD display.  
• Adjust brightness and contrast.  
• If you are using an Macintosh older than G3, you need a Macintosh adapter.  
Wrong or abnormal colors  
• If any colors (red, green, or blue) are missing, check the video cable to make sure it is  
securely connected. Loose or broken pins in the cable connector could cause an improper  
connection.  
• Connect the LCD display to another computer.  
• If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.  
Control buttons do not work  
• Press only one button at a time.  
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Customer Support  
For technical support or product service, see the table below or contact your reseller.  
NOTE: You will need the product serial number.  
T = Telephone  
F = FAX  
Country/Region  
Australia/New Zealand  
Canada  
Website  
Email  
AUS= 1800 880 818  
NZ= 0800 008 822  
T= 1-866-463-4775  
F= 1-909-468-5814  
Europe/Middle East/  
Baltic countries/North  
Africa  
Hong Kong  
India  
T= 852 3102 2900  
T= 1800 11 9999  
T= 080 333 2131  
Korea  
T= 0800-666-0098  
F= 1-909-444-5655  
Latin America (Argentina) www.viewsonic.com/la/  
T= 0800-891-1829  
F= 1-909-444-5655  
Latin America (Brazil)  
Latin America (Chile)  
T= 800-440303  
F= 1-909-444-5655  
T= 01800-9-156588  
F= 1-909-444-5655  
Latin America (Columbia) www.viewsonic.com/la/  
Latin America (Mexico) www.viewsonic.com/la/  
T= 001-866-823-2004  
F= 1-909-444-5655  
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS  
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16  
T= 0800-53311  
F= 1-909-444-5655  
Latin America (Peru)  
Macau  
T= 853 700 303  
T= 1-800-688-6688 (English)  
T= 1-866-379-1304 (Spanish)  
F= 1-909-468-1202  
Puerto Rico & Virgin  
Islands  
Singapore/Malaysia/  
Thailand  
T= 65 6461 6044  
South Africa  
United Kingdom  
/uk/  
T= 1-800-688-6688  
F= 1-909-468-1202  
United States  
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17  
 
Cleaning the LCD Display  
• MAKE SURE THE LCD DISPLAY IS TURNED OFF.  
• NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE.  
To clean the screen:  
1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.  
2. If the screen still not clean, apply a small amount of non-ammonia, non-alcohol based glass  
cleaner onto a clean, soft, lint-free cloth, and wipe the screen.  
To clean the case:  
1. Use a soft, dry cloth.  
2. If the case still not clean, apply a small amount of a non-ammonia, non-alcohol based, mild  
non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.  
Disclaimer  
• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the  
LCD display screen or case. Some chemical cleaners have been reported to damage the  
screen and/or case of the LCD display.  
• ViewSonic will not be liable for damage resulting from use of any ammonia or alcohol-  
based cleaners.  
Optiquest Q91b  
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Limited Warranty  
VIEWSONIC® LCD DISPLAY  
What the warranty covers:  
ViewSonic warrants its products to be free from defects in material and workmanship, under  
normal use, during the warranty period. If a product proves to be defective in material or  
workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace  
the product with a like product. Replacement product or parts may include remanufactured or  
refurbished parts or components.  
How long the warranty is effective:  
ViewSonic LCD displays are warranted for 1 year for all parts including the light source and 1  
year for all labor from the date of the first consumer purchase.  
Who the warranty protects:  
This warranty is valid only for the first consumer purchaser.  
What the warranty does not cover:  
1. Any product on which the serial number has been defaced, modified or removed.  
2. Damage, deterioration or malfunction resulting from:  
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized  
product modification, or failure to follow instructions supplied with the product.  
b. Any damage of the product due to shipment.  
c. Removal or installation of the product.  
d. Causes external to the product, such as electrical power fluctuations or failure.  
e. Use of supplies or parts not meeting ViewSonic’s specifications.  
f. Normal wear and tear.  
g. Any other cause which does not relate to a product defect.  
3. Any product exhibiting a condition commonly known as "image burn-in" which results  
when a static image is displayed on the product for an extended period of time.  
4. Removal, installation, one way transportation, insurance, and set-up service charges.  
How to get service:  
1. For information about receiving service under warranty, contact ViewSonic Customer Sup-  
port (Please refer to Customer Support page). You will need to provide your product's serial  
number.  
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip,  
(b) your name, (c) your address, (d) a description of the problem, and (e) the serial number  
of the product.  
3. Take or ship the product freight prepaid in the original container to an authorized  
ViewSonic service center or ViewSonic.  
4. For additional information or the name of the nearest ViewSonic service center, contact  
ViewSonic.  
Limitation of implied warranties:  
There are no warranties, express or implied, which extend beyond the description contained  
herein including the implied warranty of merchantability and fitness for a particular purpose.  
4.3: ViewSonic LCD Warranty  
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Exclusion of damages:  
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic  
shall not be liable for:  
1. Damage to other property caused by any defects in the product, damages based upon incon-  
venience, loss of use of the product, loss of time, loss of profits, loss of business opportu-  
nity, loss of goodwill, interference with business relationships, or other commercial loss,  
even if advised of the possibility of such damages.  
2. Any other damages, whether incidental, consequential or otherwise.  
3. Any claim against the customer by any other party.  
4. Repair or attempted repair by anyone not authorized by ViewSonic.  
Effect of state law:  
This warranty gives you specific legal rights, and you may also have other rights which vary  
from state to state. Some states do not allow limitations on implied warranties and/or do not  
allow the exclusion of incidental or consequential damages, so the above limitations and  
exclusions may not apply to you.  
Sales outside the U.S.A. and Canada:  
For warranty information and service on ViewSonic products sold outside of the U.S.A. and  
Canada, contact ViewSonic or your local ViewSonic dealer.  
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan  
Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.  
For users in Europe and Russia, full details of warranty provided can be found in  
4.3: ViewSonic LCD Warranty  
Page 2 of 2  
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Mexico Limited Warranty  
VIEWSONIC® DISPLAY PRODUCTS  
What the warranty covers:  
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during  
the warranty period. If a product proves to be defective in material or workmanship during the warranty period,  
ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts  
may include remanufactured or refurbished parts or components & accessories.  
How long the warranty is effective:  
ViewSonic LCD displays are warranted for 1 year for all parts including the light source and 1 year for all labor  
from the date of the first consumer purchase.  
Who the warranty protects:  
This warranty is valid only for the first consumer purchaser.  
What the warranty does not cover:  
1. Any product on which the serial number has been defaced, modified or removed.  
2. Damage, deterioration or malfunction resulting from:  
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product  
modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.  
b. Any damage of the product due to shipment.  
c. Causes external to the product, such as electrical power fluctuations or failure.  
d. Use of supplies or parts not meeting ViewSonic's specifications.  
e. Normal wear and tear.  
f. Any other cause which does not relate to a product defect.  
7. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is  
displayed on the product for an extended period of time.  
8. Removal, installation, insurance, and set-up service charges.  
How to get service:  
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the  
attached Customer Support page). You will need to provide your product's serial number, so please record the  
product information in the space provided below on your purchase for your future use. Please retain your receipt  
of proof of purchase to support your warranty claim.  
For Your Records  
Product Name: ________________________________  
Document Number: ____________________________  
Purchase Date: ________________________________  
Model Number: _____________________________  
Serial Number: _____________________________  
Extended Warranty Purchase? ____________ (Y/N)  
If so, what date does warranty expire? ___________  
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)  
your address, (d) a description of the problem, and (e) the serial number of the product.  
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.  
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.  
Limitation of implied warranties:  
There are no warranties, express or implied, which extend beyond the description contained herein including the  
implied warranty of merchantability and fitness for a particular purpose.  
Exclusion of damages:  
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable  
for:  
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of  
use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with  
business relationships, or other commercial loss, even if advised of the possibility of such damages.  
2. Any other damages, whether incidental, consequential or otherwise.  
3. Any claim against the customer by any other party.  
4. Repair or attempted repair by anyone not authorized by ViewSonic.  
4.3: ViewSonic Mexico Limited Warranty  
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Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:  
Name, address, of manufacturer and importers:  
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,  
Col. San Fernando Huixquilucan, Estado de México  
Tel: (55) 3605-1099  
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004  
Hermosillo:  
Villahermosa:  
Distribuciones y Servicios Computacionales SA de CV. Compumantenimietnos Garantizados, S.A. de C.V.  
Calle Juarez 284 local 2  
AV. GREGORIO MENDEZ #1504  
Col. Bugambilias C.P: 83140  
Tel: 01-66-22-14-9005  
COL, FLORIDA C.P. 86040  
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09  
Puebla, Pue. (Matriz):  
Veracruz, Ver.:  
RENTA Y DATOS, S.A. DE C.V. Domicilio:  
29 SUR 721 COL. LA PAZ  
CONEXION Y DESARROLLO, S.A DE C.V. Av.  
Americas # 419  
72160 PUEBLA, PUE.  
Tel: 01(52).222.891.55.77 CON 10 LINEAS  
ENTRE PINZÓN Y ALVARADO  
Fracc. Reforma C.P. 91919  
Tel: 01-22-91-00-31-67  
Chihuahua  
Cuernavaca  
Soluciones Globales en Computación  
C. Magisterio # 3321 Col. Magisterial  
Chihuahua, Chih.  
Tel: 4136954  
Compusupport de Cuernavaca SA de CV  
Francisco Leyva # 178 Col. Miguel Hidalgo  
C.P. 62040, Cuernavaca Morelos  
Tel: 01 777 3180579 / 01 777 3124014  
Distrito Federal:  
Guadalajara, Jal.:  
QPLUS, S.A. de C.V.  
Av. Coyoacán 931  
Col. Del Valle 03100, México, D.F.  
Tel: 01(52)55-50-00-27-35  
E-Mail : [email protected]  
SERVICRECE, S.A. de C.V.  
Av. Niños Héroes # 2281  
Col. Arcos Sur, Sector Juárez  
44170, Guadalajara, Jalisco  
Tel: 01(52)33-36-15-15-43  
Guerrero Acapulco  
Monterrey:  
GS Computación (Grupo Sesicomp)  
Progreso #6-A, Colo Centro  
39300 Acapulco, Guerrero  
Tel: 744-48-32627  
Global Product Services  
Mar Caribe # 1987, Esquina con Golfo Pérsico  
Fracc. Bernardo Reyes, CP 64280  
Monterrey N.L. México  
Tel: 8129-5103  
MERIDA:  
Oaxaca, Oax.:  
ELECTROSER  
CENTRO DE DISTRIBUCION Y  
SERVICIO, S.A. de C.V.  
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca  
Tel: 01(52)95-15-15-22-22  
Av Reforma No. 403Gx39 y 41  
Mérida, Yucatán, México CP97000  
Tel: (52) 999-925-1916  
Fax: 01(52)95-15-13-67-00  
Tijuana:  
FOR USA SUPPORT:  
STD  
ViewSonic Corporation  
Av Ferrocarril Sonora #3780 L-C  
Col 20 de Noviembre  
Tijuana, Mexico  
381 Brea Canyon Road, Walnut, CA. 91789 USA  
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);  
Fax: 1-800-685-7276  
4.3: ViewSonic Mexico Limited Warranty  
Page 2 of 2  
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