®
EH2500 Series
Window and Heater
Assembly Replacement Kit
Installation/Operation Manual
C1491M (7/98)
1.0 WARNINGS
Prior to installation and use of this product, the following WARNINGS should be
observed.
1. Installation and servicing should only be done by Qualified Service Personnel
and conform to all Local codes.
2. Only use replacement parts recommended by Pelco.
The product and/or manual may bear the following marks:
This symbol indicates that dangerous voltage constituting a risk of elec-
tric shock is present within this unit.
This symbol indicates that there are important operating and mainte-
nance instructions in the literature accompanying this unit.
Please thoroughly familiarize yourself with the information in this
manual prior to installation and operation.
In North America and Canada: Tel (800) 289-9100 • FAX (800) 289-9150
International Customers: Tel (1-559) 292-1981 or FAX (1-559) 348-1120
5. Remove the O-ring from the viewing window and install the O-ring in the re-
placement viewing window by performing the following steps:
a. Be careful not to damage the O-ring when it is removed. If you have
trouble removing the O-ring, carefully insert a flat blade screwdriver
in the O-ring groove and pull the O-ring out.
b.
Examine the O-ring for wear. Install the O-ring into the O-ring groove in
the replacement viewing window. If you notice wear, order the EH25/
8104ORKIT O-ring kit.
6. Position the replacement heater in front of the enclosure so the heater faces
inside the enclosure and the metal support plate faces the viewing window.
Route the heater wiring inside the enclosure from the front to the rear.
Place the heater metal support plate inside the lip of the enclosure with the
holes in the metal support plate aligned with the screw holes.
Position the viewing window into the front of the housing. (Be sure to position
the viewing window so the screw holes are aligned.)
7. Attach the viewing window to the housing with the two screws that you previ-
ously removed. Attach firmly but do not over tighten. (If the screws need re-
placement, use the provided screws. The front screws have threads the length
of the screw.)
8. Looking inside the enclosure from the rear, lift the heater wires as you place
the camera sled into the sled grooves.
9. Slide the camera sled into the housing and stop approximately three inches
from the housing. Attach the heater connectors. Fold the excess heater wiring
and tie neatly using the included wire cable ties.
10. Slide the camera sled the rest of the way into the housing. Be careful to make
sure the heater wires do not bind or catch on anything.
11. Screw the two rear plate captive screws into the housing. Attach firmly but do
not over tighten. (If the screws need replacement, use the provided screws.
The rear screws do not have threads the length of the screw.) When fully
installed, the rear plate will fit firmly into the rear opening of the housing.
12. Turn on the power.
Pelco Manual C1491M (7/98)
3
4.0 WARRANTY AND
RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or
workmanship for a period of one year after the date of shipment.
Exceptions to this warranty are as noted below:
•
•
•
Five years on FT/FR8000 Series fiber optic products.
Three years on Genex® Series products (multiplexers, server, and keyboard).
Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X,
CC3751H-2,CC3651H-2X,MC3651H-2,andMC3651H-2Xcameramodels,whichhaveafive-
year warranty.
•
•
Two years on standard motorized or fixed focal length lenses.
Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed
dome products.
•
Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in
continuous motion applications.
•
•
Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).
Eighteen months on DX Series digital video recorders, NVR300 Series network video
recorders, and Endura™ Series distributed network-based video products.
•
•
One year (except video heads) on video cassette recorders (VCRs). Video heads will be
covered for a period of six months.
Sixmonthsonallpanandtilts,scannersorpresetlensesusedincontinuousmotionapplications
(that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment.
AllgoodsrequiringwarrantyrepairshallbesentfreightprepaidtoPelco,Clovis,California.Repairs
made necessary by reason of misuse, alteration, normal wear, or accident are not covered under
this warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the
specific use or application made of the Products. Pelco’s liability for any claim, whether based on
breach of contract, negligence, infringement of any rights of any party or product liability, relating
totheProductsshallnotexceedthepricepaidbytheDealertoPelcoforsuchProducts. Innoevent
will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss
of profit and claims of third parties) however caused, whether by the negligence of Pelco or
otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer may also have
additional rights, which are subject to variation from state to state.
Ifawarrantyrepairisrequired, theDealermustcontactPelcoat(800) 289-9100or(559)292-1981
to obtain a Repair Authorization number (RA), and provide the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the warranty
conditions stated above, please include a written explanation with the product when returned.
Methodofreturnshipmentshallbethesameorequaltothemethodbywhichtheitemwasreceived
by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800)
289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit,
and RA number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA number
and freight should be prepaid. Ship to the appropriate address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
®Pelco and the Pelco logo are registered
trademarks of Pelco.
©Copyright 1998, Pelco. All rights
reserved.
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed
to return goods to the USA, you may do one of the following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
Pelco
3500 Pelco Way
Clovis, CA 93612-5699 USA
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco, the Pelco logo, Camclosure, Esprit,
Genex, Legacy, and Spectra are registered
trademarks of Pelco.
Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
Endura and ExSite are trademarks of Pelco.
© Copyright 1998, Pelco. All rights reserved.
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Pelco Manual C1491M (7/98)
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