Polycom Telephone 1725 36092 001 User Manual

SpectraLink 6020  
WirelessTelephone  
and Accessories  
 
INTRODUCTION  
Your SpectraLink 6020 Wireless Telephone is a state–of-the-art commu-  
nication device that utilizes radio wave technology to send and receive  
voice transmissions. It is designed to operate like a cell phone. How-  
ever, the handset utilizes the private telephone system installed in your  
facility and will not operate outside the area covered by this system.  
About This Guide  
This guide is meant to provide general information about your handset.  
Contact your phone system administrator for additional information on  
how your handset functions within your telephone system. This guide  
includes information about:  
The Handset  
Getting Started  
Advanced Features  
Handset Accessories  
Handset Administration  
Safety Information  
3
 
Patent Information  
The accompanying product is protected by one or more US and foreign patents and/or pending  
patent applications held by Polycom, Inc.  
Notice  
Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The  
drawings and specifications contained herein are the property of Polycom and shall be neither  
reproduced in whole or in part without the prior written approval of Polycom, nor be implied to  
grant any license to make, use, or sell equipment manufactured in accordance herewith.  
Polycom reserves the right to make changes in specifications and other information contained in  
this document without prior notice, and the reader should in all cases consult Polycom to deter-  
mine whether any such changes have been made.  
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT  
INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME PER-  
FORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED HEREIN  
SHALL BE DEEMED TO BE A WARRANTY BY POLYCOM FOR ANY PURPOSE, OR GIVE RISE TO  
ANY LIABILITY OF POLYCOM WHATSOEVER.  
Model Numbers  
Handset model: 602X  
Charger models: PCS1850, PCD1850, PCQ1850  
Battery Pack models: PBP0850, PBP1300, PBP1850  
For regulatory information, please see the Regulatory Information leaflet for the SpectraLink  
6020 Wireless Telephone (1725-36085-001).  
4
 
TABLE OF CONTENTS  
5
 
6
 
THE HANDSET  
Modes of Operation  
Your handset has four modes of operation:  
Mode Description  
Standby  
Active  
The handset is not in a call or messaging.  
A call is coming in, a call is being dialed or  
the handset is in a call or messaging.  
Config Menu  
User preferences are being accessed in the  
Config Menu. In this mode the handset is on,  
but will not receive calls.  
Message Alert  
Custom text messaging applications may be  
programmed for your facility. This mode is  
activated through the FCN menu. See  
Advanced Features.  
Menu Navigation  
Nav  
NavOK  
Nav  
Nav  
Nav  
The navigation keys (Nav keys) just below the softkeys are used to navi-  
gate through menu options. These are referred to in this guide as Nav,  
Nav, Nav, Nav, and NavOK.  
7
 
               
Handset Displays  
The top row of the display provides status indicators for various handset  
conditions. It is referred to as the status bar.  
The middle lines display information about the handset identity, user  
profile, calls in progress, menu options, and data from the telephone  
system.  
The bottom row displays softkey labels.  
Standby Mode Display  
Extension  
Ext. 555  
John Doe  
User Name  
User  
Charging  
information  
displayed  
here  
Profile: Loud  
Profile  
Softkey  
Labels  
Spkr Prof Cfg  
When the handset is in a call or in active mode, information from the  
telephone system in your facility displays. Information may include  
extension or telephone number of called or calling party, active line  
information, and softkeys that have been programmed by your system  
administrator.  
8
 
   
Shortcut Keys  
When a menu is displayed, a shortcut key may be displayed on the right  
edge of the menu line. Press the corresponding number on the keypad to  
activate the corresponding menu option.  
Shortcut  
Key  
Config Menu  
Ring/Tone Settings  
2
Menu Line  
Info Line  
Lock Keys  
User Profiles  
Phone Settings  
Admin Settings  
Prof  
Pl  
Exit  
9
 
   
Status Bar Indicators  
Indicator Function  
The signal-strength icon indicates the  
strength of the signal and can assist the  
user in determining if the handset is moving  
out of range.  
If voicemail is available the voicemail icon  
will appear when a new voicemail message  
is received.  
The battery icon indicates the amount of  
charge remaining in the Battery Pack. When  
only one level remains, the Battery Pack  
needs to be charged.  
The speakerphone icon displays when the  
speakerphone is active.  
The line indicators are associated with  
telephone line status and access.  
1
Up and down arrows are displayed when a  
menu has additional options above or  
below.  
Left or right arrows are displayed during  
editing when the cursor may be moved left  
or right.  
Muted  
The muted indicator displays after the Mute  
softkey has been pressed during a call. It  
indicates that the microphone is not  
transmitting sound. Press the Mute softkey  
again to unmute the microphone.  
10  
 
         
Indicator Function  
Locked  
Locked indicates that the keypad is locked to  
prevent accidental activation. Press the Unlk  
softkey and then the # key to unlock it.  
The download icon indicates that the  
handset is downloading code. This icon only  
appears while the handset is running the  
over-the-air downloader. It appears to the  
right of the signal strength icon in the same  
location as the voicemail icon.  
The download failure icon indicates that the  
handset has failed to download code  
because the code is incompatible with the  
handset hardware. Contact your system  
administrator should this icon appear.  
Softkey Labels  
The bottom row of the handset displays labels associated with the four  
softkeys just below it. When a softkey is active, a label appears to  
describe its function. Pressing the softkey will activate the feature.  
Label Description  
Action  
Back  
Go back  
Returns to the previous menu  
display.  
CAPS  
caps  
Change case  
Configure  
Toggles to allow a change in case  
when entering alphabetical text.  
Cfg  
Opens the Config Menu.  
11  
 
       
Label Description  
Action  
Clr  
Clear  
Deletes the entry.  
Cncl  
Cancel  
Returns to the previous menu display  
without saving any data that might  
have been entered.  
Del  
Delete  
Deletes the character to the left of  
the cursor.  
Exit  
Hold  
Mute  
Exit  
Exits out of the menus.  
Places a call on hold.  
Hold  
Mute  
Toggles to mute or unmute the  
microphone.  
No  
Negative reply  
Press to reply “No” to a displayed  
question.  
Play  
Prof  
Play  
Plays the selected ring tone.  
Opens the Profile menu.  
Profile  
Spkr  
Unlk  
Speakerphone  
Unlock keys  
Toggles speakerphone function.  
Press Unlk, then the # key to unlock  
a locked keypad.  
Yes  
Positive reply  
Press to reply “Yes” to a displayed  
question.  
12  
 
         
GETTING STARTED  
Your Link 6020 Wireless Telephone is designed for full mobility within  
the workplace and operates much like a cell phone. It also interfaces  
with the telephone system at your workplace and incorporates  
advanced telephony features. This section covers the basic functions  
available in every facility. For specific telephony system functions, see  
the Facility-Specific Features section or contact your system administra-  
tor.  
The handset's Battery Pack must be fully charged before  
its first use. Place the handset into the charger for a mini-  
mum of two hours before using it. See the section Charger  
Models for full information.  
Basic Handset Operation Summary  
If you want to Then  
Remove the  
Battery Pack  
Press down on the latch on the Battery Pack  
at the back of the handset and pull the  
Battery Pack towards you. The Battery Pack  
releases outward.  
Replace the  
Battery Pack  
Slide the lip of the Battery Pack into the  
bottom of the cavity. Push the top of the  
Battery Pack until it snaps into place. You  
should not have to force it into the handset.  
Turn handset on  
Press and hold the END key until two chirps  
sound.  
13  
 
         
If you want to Then  
Turn handset off  
Press and hold the END key. One chirp will  
sound. If you are in a call, hang up first, then  
turn off the handset.  
Unlock the keypad  
Lock the keypad  
Press the Unlk softkey, then #, to unlock the  
keypad.  
Press the Cfg softkey, then NavOK. Navigate  
to Phone Settings in the Config Menu for  
Keypad Autolock settings.  
Make an internal  
call  
Press the START key, wait for a dial tone,  
then dial the extension.  
Make an external  
call  
Press the START key, wait for a dial tone,  
then dial the number just as you would from  
your desk phone.  
Select a line  
If multiple lines are available, your  
telephone system may require you to select  
a line before dialing a number. Press LINE  
and the number key corresponding to the  
desired line. You will hear a dial tone.  
Dial a number  
Once you hear a dial tone, press the number  
keys to dial the number.  
14  
 
         
If you want to Then  
Answer a call  
The handset will ring or vibrate to alert you  
of an incoming call. Additionally, a line  
indicator on the display may flash and the  
display may show information about the  
call, such as the caller’s name and  
extension.  
To answer a call, press the START key and  
hold the earpiece to your ear. You may also  
activate the speakerphone by pressing the  
Spkr softkey or use a headset.  
Answer a call on a  
second line  
If you are on a call and hear subdued  
ringing, a call is coming in on a second line.  
The line number on the display may be  
flashing. To answer this call, put your first  
call on hold and press the LINE key, then the  
line number of the second call.  
Answer with  
headset  
Press any key (other than END) to answer a  
call when a headset is plugged in.  
Silence while  
ringing  
Press the END key to silence the ring.  
Change the  
ring volume  
Press the up/down volume buttons on the  
side of the handset during ringing. The  
default ring volumes are set in the User  
Profile menus.  
Adjust the  
speaker volume  
Press the up/down volume buttons on the  
side of the handset during the call.  
Adjust the  
headset volume  
Press the up/down volume buttons on the  
side of the handset during the call.  
15  
 
                 
If you want to Then  
Place a call on hold  
Press the Hold softkey.  
Resume a held call  
Press the LINE key followed by the line  
number key.  
Mute the  
microphone  
Press the Mute softkey.  
End the call  
Press the END key. Be sure to do this at the  
end of each call to return to the standby  
mode.  
Change the profile  
Press the Prof softkey and use the Nav keys  
to select a new profile while in standby  
mode. The selected profile is marked with  
an asterisk (*).  
Display additional  
features  
During a call or while off hook, press the  
FCN key to display the options programmed  
to additional features available in your  
facility. These might include transfer,  
conference, voicemail, etc.  
Turn on the backlight  
The backlight comes on when any key is  
pressed or when there is an incoming call  
and stays on for 10 seconds. It turns off  
after 10 seconds if another key is not  
pressed within that period.  
16  
 
         
If you want to Then  
Use message alerts  
If programmed in your facility, message  
alerts may be activated by pressing the FCN  
key and then a menu option assigned by the  
system administrator.  
The asterisk (< *) key is used for left and up  
navigation and the pound (# >) key is used  
for right and down navigation. Contact your  
system administrator for detailed  
information about message alert mode.  
17  
 
   
ADVANCED FEATURES  
Facility-Specific Features  
Press the FCN key while off-hook or in a call to display the the menu  
options programmed for advanced telephony features such as transfer,  
conference, and voicemail.  
Contact your system administrator for more information about custom  
features available in your facility.  
Message Alert Feature  
Custom applications may allow you to read and respond to text mes-  
sages. The Message Alert application may be available through the FCN  
menu if programmed in your facility. While off-hook, press FCN to view  
the menu, then press one or more number keys to open the application.  
The handset is now in Message Alert mode.  
The Nav keys are not enabled by text messaging applications. Instead,  
use <* to move left or up and #> to move right or down.  
You may change Message Alert ring settings through the Config Menu.  
See the diagram on page 22 and the Changing Ring Settings section.  
Data Entry and Editing  
Enter numbers by pressing the buttons on the keypad. The blinking  
underscore identifies the current cursor position. When entering alpha-  
numeric strings, the CAPS/caps softkey will appear and may be pressed  
to toggle the case. Enter letters by repeatedly pressing the correspond-  
ing key until the desired letter displays on the screen.  
To edit during entry, delete the character to the left of the cursor by  
pressing the Del softkey. To replace an entry, delete it by pressing the  
Clr softkey and then enter the new data. To edit an existing entry, use  
Navand Navto move the cursor position, and then press the Del  
18  
 
               
softkey to delete the character to the left. Insert new data by pressing  
the buttons on the keypad.  
Alphanumeric entries:  
Key  
1
caps  
1
CAPS  
1
2
2 a b c  
3 d e f  
4 g h i  
5 j k l  
6 m n o  
7 p q r s  
8 t u v  
9 w x y z  
0
2 A B C  
3 D E F  
4 G H I  
5 J K L  
6 M N O  
7 P Q R S  
8 T U V  
9 W X Y Z  
0
3
4
5
6
7
8
9
0
*
* . - _! $ % & ’ ( ) + , : ; / \ = @ ~  
# <space>  
#
19  
 
 
The Config Menu  
When the handset is in standby mode, press the Cfg softkey to enter the  
Config Menu. The handset cannot make or receive calls while in the Con-  
fig Menu. This menu allows you to set user preferences. Refer to the  
diagrams on pages 24-25.  
Shortcut  
key  
Menu line  
Info line  
Config Menu  
General Settings  
3
Lock Keys  
User Profiles  
Phone Settings  
Admin Settings  
Prof  
Pl  
Exit  
Scroll through menu options by using Navand Nav. When an aster-  
isk (*) appears to the left of an option, it indicates that the option is cur-  
rently selected. Press the Exit softkey to return to standby mode. Use  
the Back softkey to return to the previous menu.  
Toggle Options  
Some menu options that have only two possibilities operate on a toggle  
basis. The current setting is shown on the second row of the display,  
called the info line. Highlight the option and press NavOK to toggle  
between the settings. For example, when Ring in Headset is the menu  
option, Ring in Speaker will show on the info line as the active setting.  
If you select Ring in Headset, Ring in Headset will show on the info line  
as the active setting and the menu option will toggle to Ring in Speaker.  
20  
 
     
Profiles  
Your handset ring behavior is established by five User Profiles: Silent,  
Vibrate, Loud, Soft, and Custom. The currently-active user profile is  
shown on the standby display. The ring behavior can easily be changed  
by pressing the Prof softkey and selecting a new profile from the list  
when the handset is in standby mode. The currently-active profile is  
marked with an asterisk (*).  
User Profiles  
Choose a Profile  
Silent  
3
Vibrate  
*Loud  
Soft  
Prof  
P
Back  
Changing Ring Settings  
To change the ring tone or any other ring setting for any profile, go to  
User Profiles and select the profile. Select Ring Settings and then select  
Telephone for standard phone calls or one of the Message Alerts for text  
messages. Then select the ring option you want to adjust.  
21  
 
       
Telephone  
Ring Settings  
Message Alert 1  
Message Alert 2  
Off  
PBX  
Ring Cadence  
Continuous  
Short Pulse  
Long Pulse  
Ring Tone  
Tones 1-10  
Volume  
Ring Volume  
Off  
PBX  
Vibrate Cadence  
Ring Delay  
Continuous  
Short Pulse  
Long Pulse  
No Delay  
5 Second Delay  
10 Second Delay  
22  
 
Default Profile Settings  
Setting/Profile  
Ring Cadence  
Ring Tone  
Silent  
Off  
Vibrate  
Off  
Soft  
Loud  
Custom  
Telephone Telephone Telephone  
Tone 1  
1
Tone 1  
1
Tone 1  
Tone 1  
Tone 1  
Ring Volume  
Vibrate Cadence  
Ring Delay  
3
Off  
7
Off  
5
Telephone  
5
Off  
Telephone  
0
0
0
0
Noise Mode Normal  
Normal  
Speaker  
Off  
Normal  
Speaker  
On  
Normal  
Speaker  
On  
Normal  
Speaker  
On  
Headset/Speaker Speaker  
Key Tones  
Off  
Off  
Warning Tones  
Off  
On  
On  
On  
Contact your system administrator if you want to reset all user profiles  
back to these default settings.  
23  
 
         
Config Menu Options  
Lock Keys  
User Profiles  
Silent  
Vibrate  
Set as Active  
Telephone  
Loud  
Ring Settings  
Noise Mode  
Message Alert 1  
Message Alert 2  
Soft  
Custom  
Ring in Headset  
Ring in Speaker  
Ring Cadence  
Ring Tone  
Key Tones  
Ring Volume  
Vibrate Cadence  
Ring Delay  
See Changing Ring  
Settings on page 21  
Normal  
High  
Severe  
continued on next page  
24  
 
     
continued from previous page  
Disable  
Phone Settings  
5 Seconds  
10 Seconds  
20 Seconds  
Keypad Autolock  
Language  
English  
French  
Spanish  
Enter Number  
Enter Name  
Set Contrast  
Set Extension  
Set User Name  
Display Contrast  
Use Hearing Aid  
Use No Hearing Aid  
Startup Song  
Play/Inhibit  
Admin Settings  
Enter New  
Password  
Enable Password  
Disable Password  
Change Password  
Verify  
Enter New  
Password  
Restore Defaults  
Verify  
Speakerphone  
Enable/Disable  
25  
 
 
ACCESSORIES  
Accessories for the SpectraLink 6020 Wireless Telephone include three  
different charger models, three different Battery Pack models, headsets  
and several carrying options.  
Battery Packs  
The Battery Packs must be recharged periodically. Each type of Battery  
Pack requires a different amount of time to achieve a fully charged state  
from a fully depleted state. Three Battery Pack options are available.  
Type  
Standard  
Talk Time  
4 hours  
Standby Time Charging Time  
80 hours  
120 hours  
160 hours  
2 hours  
3 hours  
4 hours  
Extended  
6 hours  
Ultra-Extended  
8 hours  
The Battery Pack icon on the status row indicates the charge amount  
remaining. Additionally the handset will sound warning tones and dis-  
play the Battery Low message when there are fewer than two minutes  
of talk time remaining.  
A melody will play when the handset is powered on for the first time  
after being fully charged, unless this feature has been disabled. Each  
Battery Pack type has a different melody.  
See your system administrator if you have questions about the type of  
Battery Pack you have been issued.  
The type of Battery Pack is printed on the label. Remove  
the Battery Pack and view the label to determine the  
type of Battery Pack you have been issued.  
26  
 
     
The Battery Pack can be changed while the call is still in progress. Do  
not press END. Quickly remove the discharged Battery Pack and replace  
with a charged Battery Pack, press END to turn the handset back on and  
then press START to resume the call.  
Notes on Battery Packs  
Maximum Battery Pack performance is achieved after a few  
charge/discharge cycles.  
After a length of time Battery Packs will normally lose the ability to  
maintain a charge and to perform at maximum capacity and will  
need to be replaced. This is normal for all batteries.  
If your Battery Pack requires replacement, contact your system  
administrator.  
Any battery which exhibits swelling, cracking or other abnormality  
should be disposed of promptly and properly.  
Charging Tips  
Overnight charging is best done while the handset is turned off.  
If the handset does not charge, clean Battery Pack, charger and  
handset contacts.  
If multiple Battery Packs are supplied with your handset, Polycom  
recommends that each be fully charged upon receipt to prolong  
battery life. Battery Packs will slowly lose charge if unused. To  
maintain battery potential, charge unused Battery Packs occasion-  
ally or alternate Battery Pack use.  
Charger Models  
Three charger models are available for the SpectraLink 6020 Wireless  
Telephone. The Single Charger will charge a single handset with an  
installed Battery Pack. The Dual Charger will charge the handset and a  
spare Battery Pack. The Quad Charger can charge up to four Battery  
Packs at a time.  
27  
 
         
The Single and Dual Chargers allow the handset to remain operative in  
speakerphone mode or with a headset while charging. Handsets may be  
charged while in standby mode, while in an active call or while turned off.  
Place the Single or Dual Charger on a flat, horizontal surface. Plug the  
power supply into the charger and into an appropriate wall outlet. The  
Quad Charger may be mounted on a horizontal or vertical surface.  
Charging Status  
The handset display and the LED on the Dual and Quad Chargers indi-  
cate whether or not charging is occurring or completed or if a Battery  
Pack failure has been detected.*  
* Note: the Single Charger does not have an LED indicator.  
Handset/LED Charging Status  
Charging…  
LED Solid On  
The Battery Pack in the handset is charging.  
Note that in the Dual Charger, the handset’s  
Battery Pack takes charging precedence,  
and when it is finished charging, the single  
Battery Pack in the rear slot will charge.  
Charge Complete  
The Battery Pack in the handset has finished  
charging.  
LED Off  
Battery Pack fully charged, empty slot, or  
unit is not powered.  
Battery Failure  
Error. Battery Pack not able to be charged.  
Reinsert Battery Pack or replace Battery  
Pack.  
LED Flash  
28  
 
         
Single Charger  
1
2ABC  
5JKL  
8TUV  
3DEF  
6MNO  
9WXY  
4GHI  
7PQR  
S
Z
<
*
0
#
>
FC  
N
LIN  
E
The Single Charger is designed to allow the handset to remain opera-  
tional through speakerphone or headset use while the handset's Battery  
Pack is being charged. The handset may also be charged while it is in  
standby mode or turned off.  
Place the handset in the Single Charger facing forward. While the hand-  
set is charging in standby mode, it will display its extension number and  
Charging…. An animated charge icon will indicate that charging is in  
progress. The handset is fully operational and will ring if called. When  
the handset is charging while turned off, only Charging… will display  
and no calls will be received. The dots will be racing during the charging  
cycle.  
When the handset is fully charged, Charge Complete will display.  
No charging information will display during an active call.  
29  
 
       
Dual Charger  
1
2ABC  
3DEF  
4GHI  
5JKL  
6MNO  
7PQRS  
8TUV  
9WX  
YZ  
<
*
0
#
>
FC  
N
LIN  
E
LED indicator  
The Dual Charger is designed to charge the Battery Pack in the handset  
while it remains operational and also charge an additional Battery Pack  
in the rear charging bay. The handset has charging priority when both  
slots are occupied.  
Place the handset in the front slot, facing forward. The Battery Pack  
alone snaps into the charging bay as shown in the illustration.  
The LED indicates the status of the Battery Pack in the rear bay. The  
handset displays its charging status as described for the Single Charger.  
When the handset is fully charged or is removed, the Battery Pack will  
begin charging.  
Note that the time it takes for the Battery Pack to charge will be length-  
ened if its charging cycle is interrupted for a handset to charge.  
30  
 
   
Quad Charger  
The Quad Charger is designed to simultaneously charge four Battery  
Packs. It may be mounted on a horizontal or vertical surface.  
The Battery Pack snaps into the charging slot. The LED above the occu-  
pied bay indicates the charging status of the Battery Pack in the bay.  
A flashing LED may indicate a Battery Pack failure. Verify  
the condition of the Battery Pack by the following proce-  
dure before replacing it. First check the Battery Pack in a  
different bay or substitute another charger and repeat the  
operation that caused the failure. If the same Battery Pack  
lights a steady LED when inserted in a different bay or  
charger, the first charger may be faulty. Contact your sys-  
tem administrator for service information.  
31  
 
       
Carrying Options  
The following options are available for handset protection and easy  
handset carrying and removal.  
Belt clip: Spring-loaded plastic belt clip that attaches to the back of  
the handset.  
Swivel belt clip: Swivel-style belt clip that attaches to the back of the  
handset with full 360 degree swivel or eight-position ratchet options.  
Swivel carrying case: Black leather case with keypad cover and  
swivel-style quick release belt clip.  
Holster: Black holster with belt clip.  
Cord lanyard: Nylon cord lanyard with quick disconnect.  
Coiled lanyard: Plastic coiled lanyard with clothing clip.  
Headsets  
Polycom offers optional headsets for use in noisy environments or if you  
need to have your hands free while talking on the handset.  
To use the headset, simply plug it into the jack on the right side of the  
handset.  
While using a headset, the handset will ring according to the user pro-  
file setting established in the Headset/Speaker Ring option. The external  
ring will ring according to the setting of the profile.  
The headsets offered by Polycom have been laboratory tested and work  
properly with the wireless telephone. Polycom does not recommend  
using other headsets.  
32  
 
           
HANDSET ADMINISTRATION  
FAQs  
How does the handset power off and power on?  
The END key is the power on/power off key. Press and hold it to turn the  
handset on. Turn the handset off from the standby mode by pressing and  
holding the END key. If you are in an active call, end the call by pressing  
the END key. This returns the handset to the standby mode, then press  
END again to turn the handset off.  
How do I place a call and terminate a call?  
To place a call, press the START key and then dial the number. End the  
call by pressing the END key. You can also use the speakerphone instead  
of the START key.  
Can I change the ring?  
The ring is fully adjustable and may be set differently for different pro-  
files. For a complete explanation of how to change the ring, see the  
Changing Ring Settings section of this guide.  
How do I change the voice volume and the ringing volume?  
Whether using a headset, the speakerphone, or the internal speaker,  
the speaker volume for the current call may be raised or lowered by  
pressing the up and down volume buttons on the side of the handset.  
The volume buttons may be pressed while the handset is ringing to  
raise or lower the ring volume, which also changes the ring volume set-  
ting in the current profile.  
33  
 
               
What is the range of the wireless telephone?  
As barriers affect radio transmission, there is no single answer for this  
question. Normally, you can expect the same range as with any other  
wireless device. However, if your facility has metal walls or other mate-  
rials that inhibit radio waves, the range will be reduced.  
How do I charge the Battery Pack?  
The Battery Pack in the handset may be charged in a Single or Dual  
Charger without being removed from the handset by simply placing the  
handset into the charger. A spare Battery Pack may be charged in the  
rear bay of the Dual Charger or in a Quad Charger.  
How long does the Battery Pack hold a charge?  
There are three different Battery Pack models and each has a different  
charge capacity. The type of Battery Pack is printed on the label.  
Remove the Battery Pack and view the label to determine the type of  
Battery Pack you have been issued.  
Type  
Standard  
Talk Time  
4 hours  
Standby Time Charging Time  
80 hours  
120 hours  
160 hours  
2 hours  
3 hours  
4 hours  
Extended  
6 hours  
Ultra-Extended  
8 hours  
What features (transfer, mute, etc.) are available and how are  
they activated?  
Active call features such as Mute and Hold are available by pressing the  
softkey programmed to the feature. Additional features, such as Trans-  
fer and Conference, are locally programmed and usually activated by  
pressing the FCN key and then the softkey that corresponds to the pro-  
34  
 
     
grammed feature. Contact your phone system administrator for detailed  
information on how to access these features in your facility.  
Can I use the wireless telephone at home?  
Access points installed in your facility transmit the radio waves emitted  
by your wireless telephone to the telephone system in your facility  
which links the handsets to each other and to the rest of the world. The  
handset operates only within range of these access points and there-  
fore will not work in your home.  
How should I clean the handset?  
Wiping the handset surface with a water-dampened cloth or paper  
towel will remove most films or residues. If the soiling is too stubborn  
for plain water, a mild detergent solution, Lysol or diluted bleach may be  
used. A spray cleaner may be used with care. Do not spray at an angle.  
Do not allow liquid cleaners to seep into keypad. Be sure to wipe away  
any detergent residue with a clean water-dampened cloth. Do not  
immerse in any fluid.  
35  
 
   
SAFETY INFORMATION  
Chargers and Battery Packs  
It is normal for the Battery Pack to become warm when charging.  
Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them  
to freezing temperatures or direct sunlight.  
Do not place anything in the charger other than the handset or single Battery Pack  
as appropriate, to avoid bending the contacts. Bent contacts can keep the Battery  
Pack from charging.  
Only use SpectraLink Battery Packs with SpectraLink chargers.  
Never use a non-SpectraLink charging unit as it could damage the Battery Pack.  
Only use the original plug-in power adapter for the chargers.  
Contact your service representative for assistance if you have a faulty Battery Pack  
or a problem with your charger.  
Any battery which exhibits swelling, cracking or other abnormality should be dis-  
posed of promptly and properly.  
Do not immerse the Battery Pack in water or throw  
into fire.  
Do not throw away the Battery Pack with your domes-  
tic waste. Take used Battery Packs to an appropriate  
collection point for recycling or send them back to your  
supplier or servicing agent.  
!
All batteries can cause property damage and/or bodily  
injury, such as burns, if a conductive material such as  
!
jewelry, keys, or beaded chains touches exposed termi-  
nals. The conductive material may complete an electri-  
cal circuit (short circuit) and become quite hot.  
Exercise care in handling any charged battery, particu-  
larly when placing it inside a pocket, purse, or other  
container with metal objects.  
36  
 
   
Wireless Telephones  
WARNING: Changes or modifications to this equip-  
!
!
ment that are not approved by Polycom may cause  
this equipment to fail to comply with part 15 of the  
FCC rules, voiding the user’s authority to operate this  
equipment.  
WARNING: Polycom products contain no user-service-  
able parts inside. Refer servicing to qualified service  
personnel.  
It is recommended that standard acceptance proce-  
dures be followed prior to operating this equipment in  
proximity of life-support systems.  
Earpiece may retain magnetic objects.  
Operational Warnings  
Potentially Explosive Atmospheres  
Turn off your handset prior to entering any area with a potentially explosive atmo-  
sphere. Do not remove, install, or charge batteries in such areas. Sparks in a  
potentially explosive atmosphere can cause an explosion or fire resulting in bodily  
injury or even death.  
Areas with potentially explosive atmospheres include  
fueling areas such as below decks on boats, fuel or  
!
chemical transfer or storage facilities, areas where the  
air contains chemicals or particles such as grain, dust,  
or metal powders, and any other area where you would  
normally be advised to turn off your vehicle engine.  
Areas with potentially explosive atmospheres are often  
posted, but not always.  
37  
 
   
Electromagnetic Interference and Compatibility  
Nearly every electronic device is susceptible to electro-  
magnetic interference (EMI) if inadequately shielded,  
designed, or otherwise configured for electromagnetic  
compatibility.  
Facilities  
To avoid electromagnetic interference and/or compatibility conflicts, turn off your  
handset in any facility where posted notices instruct you to do so. Hospitals or  
health care facilities may be using equipment that is sensitive to external RF  
energy.  
Pacemakers  
The Health Industry Manufacturers Association recommends that a minimum sep-  
aration of 6 inches (15 cm) be maintained between a handheld, wireless-radio  
product and a pacemaker. These recommendations are consistent with the inde-  
pendent research by, and recommendations of, Wireless Technology Research.  
Persons with pacemakers should:  
ALWAYS keep the handset more than 6 inches (15 cm) from their pacemaker  
when the handset is turned on.  
Not carry the handset in a breast pocket.  
Use the ear opposite the pacemaker to minimize the potential for  
interference.  
Turn the handset off immediately if you have any reason to suspect that  
interference is taking place.  
Other Medical Devices  
If you use any other personal medical device, consult the manufacturer of your  
device to determine if it is adequately shielded from external RF energy. Your phy-  
sician may be able to assist you in obtaining this information.  
Use While Driving  
Campus installations and warehouse facilities that use vehicles such as forklifts  
or golf carts should abide by these guidelines when using wireless telephones:  
Give full attention to driving and to the road, aisle, or path.  
38  
 
     
Use hands-free operation, if available.  
Pull off the road, aisle, or path and park before making or answering a call.  
For Vehicles Equipped with an Airbag  
Do not place a portable device in the area over the airbag or in the airbag deploy-  
ment area. An airbag inflates with great force. If a handset is placed in the airbag  
deployment area and the airbag inflates, the handset may be propelled at high  
speed and cause serious injury to occupants of the vehicle.  
INFORMATIONS CONCERNANT LA SÉCURITÉ  
Chargeurs et batteries  
Il est normal que la batterie chauffe au cours du chargement.  
Les chargeurs fonctionnent dans un environnement où la température est com-  
prise entre 10 ° et 30 °C (soit 50 ° à 85 °F). Ne les exposez pas directement au  
soleil, ni à des températures négatives.  
Ne placez dans le chargeur aucun objet autre que le combiné ou la batterie, selon  
les cas, pour éviter d’endommager les contacts. Si les contacts sont abîmés, la  
batterie ne pourra pas se charger correctement.  
Utilisez exclusivement des batteries SpectraLink avec les chargeurs  
SpectraLink.  
N’utilisez jamais de chargeurs autres que ceux de la gamme SpectraLink car ils  
risqueraient d’endommager la batterie.  
Utilisez toujours l’adaptateur d’alimentation fourni avec les chargeurs.  
Si votre batterie est défectueuse ou en cas de problème avec votre chargeur, con-  
tactez le représentant du service à la clientèle pour obtenir une assistance.  
Ne plongez pas la batterie dans l'eau et ne la jetez pas  
au feu.  
Ne jetez pas la batterie avec vos ordures ménagères.  
Déposez les batteries usagées à un point de recyclage  
ou renvoyez-les à votre fournisseur ou agent de main-  
tenance.  
!
39  
 
   
Toutes les batteries peuvent entraîner des dommages  
maté-riels et/ou des blessures corporelles, par exem-  
ple des brûlures, si un matériau conducteur comme un  
bijou, des clés ou des chaînes à perles entrent en con-  
tact avec les bornes exposées. Le matériau conducteur  
peut refermer un circuit électrique (court-circuit) et  
devenir assez chaud. Soyez vigilant lorsque vous  
manipulez une batterie chargée, en particulier si vous  
la placez à l'intérieur d'une poche, d'un porte-monnaie  
ou de tout autre réceptacle contenant des objets  
métalliques.  
!
Téléphones sans fil  
AVERTISSEMENT : Toute modification apportée à cet  
!
!
équipement qui n'a pas été expressément approuvée  
par Polycom peut altérer la conformité de l'appareil à  
la section 15 des normes de la FCC, annulant alors  
votre droit d'utiliser cet appareil.  
AVERTISSEMENT : Les produits de Polycom ne contien-  
nent aucune pièce réparable par l'utilisateur. Pour  
toute réparation, adressez-vous à un technicien quali-  
fié.  
Il est recommandé de suivre les procédures d'accepta-  
tion standard avant d'utiliser cet équipement à prox-  
imité d'équipements d'assistance respiratoire.  
L'écouteur peut contenir des objets magnétiques.  
40  
 
 
Avertissements concernant le fonctionnement  
Atmosphères potentiellement explosives  
Mettez votre combiné hors tension avant d’entrer dans une zone présentant une  
atmosphère potentiellement explosive. Ne retirez pas, n’installez pas et ne  
chargez pas les piles dans ces zones. Dans une atmosphère potentiellement  
explosive, des étincelles peuvent provoquer une explosion ou un incendie,  
entraînant des blessures corporelles, voire la mort.  
Les zones à atmosphère potentiellement explosive  
auxquelles il est fait référence ci-dessus comprennent  
!
les zones de ravitaillement en carburant, par exemple  
les ponts inférieurs de bateaux, les installations de  
transvasement ou d'entreposage de carburant ou de  
produits chimiques, les zones où l'air contient des pro-  
duits chimiques ou des particules telles que des  
grains, des poussières ou des poudres métalliques et  
toute autre zone où il vous est généralement recom-  
mandé d'éteindre le moteur de votre véhicule. Les  
zones à atmosphère potentiellement explosive sont  
souvent, mais pas toujours, clairement signalées.  
Interférences électromagnétiques et compatibilité  
Quasiment tous les appareils électroniques sont sensi-  
bles aux interférences électromagnétiques (EMI) s'ils  
ne sont pas convenablement protégés, conçus ou con-  
figurés pour être compatibles avec ce type d'énergie.  
Établissements particuliers  
Pour éviter les interférences électromagnétiques et tout problème de compatibil-  
ité, mettez votre combiné hors tension dans tout établissement où des panneaux  
vous invitent expressément à l’éteindre. Les hôpitaux ou les centres de santé sont  
susceptibles d’utiliser des équipements sensibles à l’énergie externe des radio-  
fréquences.  
41  
 
   
Stimulateurs cardiaques  
L’association des fabricants de matériel médical recommande que les équipe-  
ments radio portables sans fil soient maintenus à une distance minimale de  
15 centimètres des stimulateurs cardiaques. Ces recommandations sont con-  
formes aux recherches et aux recommandations du cabinet indépendant Wireless  
Technology Research. Il est recommandé aux personnes portant un stimulateur  
cardiaque de :  
TOUJOURS maintenir le combiné, lorsqu’il est sous tension, à une distance  
minimale de 15 cm de leur stimulateur cardiaque ;  
ne pas porter le combiné dans une poche proche de leur cœur ;  
utiliser l’oreille du côté opposé à celui du stimulateur cardiaque pour mini-  
miser les interférences potentielles ;  
mettre immédiatement hors tension le combiné s’ils soupçonnent le moindre  
problème d’interférences.  
Autres appareils médicaux  
Si vous utilisez un autre appareil médical, consultez son fabricant afin de déter-  
miner s’il est suffisamment protégé contre l’énergie RF externe. Votre médecin  
peut vous aider à obtenir ces informations.  
Utilisation au volant  
Si vous conduisez des véhicules, par exemple des chariots élévateurs à fourche ou  
des voiturettes de golfe, sur votre campus ou au sein de vos entrepôts, vous devez  
respecter les lois et réglementations régissant l’usage des téléphones portables  
au volant :  
Vous devez être très attentif à la route, à l’allée ou au chemin où vous cir-  
culez.  
Utilisez la fonction mains libres, si celle-ci est disponible.  
Le cas échéant, arrêtez-vous et garez-vous sur le côté de la route, de l’allée  
ou du chemin avant d’effectuer un appel ou d’y répondre.  
Pour les véhicules équipés d'un airbag  
Ne posez pas un combiné portable sur un airbag ou dans sa zone de déploiement.  
Les airbags se gonflent avec puissance. Si un combiné est posé dans sa zone de  
déploiement et l’airbag se gonfle, le combiné risque d’être violemment projeté à  
l’intérieur du véhicule et de blesser gravement les occupants.  
42  
 
 
INDEX  
Options diagram 24–25  
A
Profiles 21  
Accessories  
Battery Packs 26  
Carrying options 32  
Chargers 27  
Headset 32  
Config menu  
Options diagram 24  
D
Data entry 18  
Data entry table 19  
Dial call  
Outgoing calls 14, 33  
Displays, handset 8  
Active mode 7  
Administration  
Care of handset 46  
FAQs 33  
Handset Operation Summary 13–17  
Specifications 45  
Answer call  
E
Edit  
First line 15  
Second line 15  
Via headset 15  
Arrows during 10  
Data entry 18  
External call 14  
B
F
Backlight 16  
Features  
Battery Packs  
Config Menu 20  
Charging status 28  
Dual Charger 30  
Options 26  
Config Menu options 24–25  
Display additional 16  
Facility-specific 18  
Message alert 7, 17, 18  
Quad Charger 31  
Remove/replace 13  
Single Charger 29  
H
Handset Operation Summary 13–17  
Hang up 14, 16  
Headset  
C
Care of handset 46  
Carrying options 32  
Chargers  
Charging status 28  
Cleaning 46  
Answer 15  
Cleaning connector 46  
Profile setting 23  
Use of 32  
Volume 15, 33  
Dual Charger 30  
Quad Charger 31  
Single Charger 29  
Use of 27–31  
Cleaning handsets and chargers 35, 46  
Config Menu  
Default profile settings 23  
Defined 20  
Entering 20  
Mode 7  
While charging 28, 29  
Hold  
Place a call on 15  
Softkey label 12  
I
Internal call 14  
K
Keypad  
43  
 
Cleaning 35, 46  
Cover 32  
Illustration 2  
Unlock 12, 14  
Active 11–12  
Labels 11–12  
Speakerphone  
Answer with 15  
Icon 10  
Softkey label 12  
Use of 33  
Volume with 33  
While charging 28, 29  
Specifications 45  
Standby mode 7  
Status indicators 10–11  
M
Menu navigation 7  
Message alert 7, 17, 18  
Modes of operation 7  
Mute  
On status bar 10  
Softkey label 12  
Use of 16, 34  
U
User profile  
Changing 16  
Headsets and 32  
Setting 21–23  
N
Navigation 7  
R
Range 34  
V
Volume  
S
Changing 33  
Headset 15  
Safety  
Use while driving 38  
Shortcut key 9  
Softkey  
44  
 
SPECIFICATIONS  
Radio frequency 902–928 MHz  
Transmission type Frequency Hopping Spread Spectrum (FHSS)  
FCC certification Part 15.247  
Voice encoding ADPCM (Proprietary)  
Transmit power Up to 100 mW peak,  
< 10 mW average  
Display Up to six lines of text plus one icon status  
row and one row for softkey labels.  
Model dimensions 5.4" 2.0" 0.9"  
(14.0 5.1 2.3 cm)  
Model weight 3.9 ounces (112.4 g) with  
Standard Battery Pack  
4.1 ounces (115.7 g) with  
Extended Battery Pack  
4.5 ounces (128.8 g) with  
Ultra-Extended Battery Pack  
Standard Battery Pack 4 hours talk time  
capacity  
80 hours standby  
Extended Battery Pack 6 hours talk time  
capacity  
120 hours standby  
Ultra-Extended Battery 8 hours talk time  
Pack capacity  
160 hours standby  
45  
 
   
CARE OF YOUR HANDSET  
Avoid dropping the handset or knocking it against hard surfaces. Carrying the  
handset in a holster or carrying case will help protect it.  
There are no serviceable parts in the handset or chargers. You should not  
open the handset case or disassemble the chargers. Doing so will void your  
warranty.  
Turn off the handset and unplug chargers before you clean them. Take care  
not to exert undue pressure on charger electrical contacts while wiping.  
Wiping the handset surface with a water-dampened cloth or paper towel  
will remove most films or residues. If the soiling is too stubborn for plain  
water, a mild detergent solution, Lysol or diluted bleach may be used. A  
spray cleaner may be used with care. Do not spray at an angle. Do not allow  
liquid cleaners to seep into keypad. Be sure to wipe away any detergent res-  
idue with a clean water-dampened cloth. Do not immerse.  
Should the headset connector become dirty, you may experience a scratchy  
or intermittent signal. To clean the connector, dip the non-padded end of a  
wooden or paper cotton swab stick in isopropyl alcohol. Gently insert in the  
connector and twist, repeating several times. If available, blow compressed  
air into the connector to clear debris.  
Keep the headset jack covered when it is not in use.  
Using a carrying case may help protect the surfaces and help prevent liquids  
(e.g., rain) from entering into the interior of the handset.  
If your handset interior gets wet, do not try to accelerate drying with the use  
of an oven or a dryer as this will damage the handset and void the warranty.  
Instead, do the following:  
1. Immediately power off the handset.  
2. Remove the Battery Pack from the handset.  
3. Shake excess liquid from the handset.  
4. Place the handset and Battery Pack in an upright position in an area that is at  
room temperature and has good airflow.  
5. Let the handset and Battery Pack dry for 72 hours before reconnecting the Bat-  
tery Pack and/or powering on the handset.  
If the handset does not work after following the steps listed above, contact your  
phone system administrator for servicing information.  
46  
 
           
Contact Information  
Please contact your Polycom Authorized Reseller for assistance.  
Polycom, Inc.  
4750 Willow Road,  
Pleasanton, CA 94588  
Copyright Notice  
Copyright © 2007 to 2009 Polycom, Inc.  
All rights reserved under the International and pan-American  
Copyright Conventions.  
No part of this manual, or the software described herein, may  
be reproduced or transmitted in any form or by any means, or  
translated into another language or format, in whole or in part,  
without the express written permission of Polycom, Inc.  
Do not remove (or allow any third party to remove) any product  
identification, copyright or other notices.  
Every effort has been made to ensure that the information in  
this document is accurate. Polycom, Inc. is not responsible  
for printing or clerical errors. Information in this document is  
subject to change without notice and does not represent a  
commitment on the part of Polycom, Inc.  
1725-36092-001  
Revision C  
 

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