2.4 GHz Multi Handset Expandable
Cordless Telephone
with Call Waiting/Caller ID
43-3529/43-3598
Ample Talk and Standby Time — The supplied
battery (when fully charged) provides about six
hours of talk time or 10 days of standby time.
Headset Jack — Lets you connect an optional
headset for hands-free convenience. See “Using a
Headset” on Page 18.
Hearing-Aid Compatible — Enables use of the
phone with hearing aids that have a T (telephone)
switch.
Convenient Extension Placement — Lets you
place accessory handsets (up to a total of eight
extension handsets) anywhere you have an AC
outlet, regardless of phone line location.
Distinctive Ring — Allows you to assign a
distinctive ringer to certain memory locations.
When an incoming call is received and the Caller ID
information matches the information in one of the
memory locations, the distinctive ring that has been
stored for that particular caller sounds. See
“Turning the Distinctive Ringer On/Off” on Page 23.
IMPORTANT
!
!
If an icon appears at the end of a paragraph, go to the
box on that page with the corresponding icon for
pertinent information.
OWNER’S MANUAL
Please read before using this equipment.
© 2003 RadioShack Corporation.
All Rights Reserved.
RadioShack and RadioShack.com are trademarks
used by RadioShack Corporation.
ENERGYSTAR and the ENERGYSTAR certification mark
are registered US marks.
10. Do not place this product on an unstable cart,
stand, or table. The product may fall, causing
serious damage to the product.
CONTENTS
(continued)
Turning the Distinctive Ringer
On/Off .................................. 23
Using Caller ID .................... 24
Call Waiting Deluxe
Service ............................ 24
Using Ask to Hold ......... 26
Using Conference......... 26
Reviewing Caller ID
11. Slots and openings in the cabinet and the back
or bottom are provided for ventilation. To
protect the product from overheating, these
openings must not be blocked or covered.
Records ........................... 27
Caller ID Messages ......... 28
Adding/Deleting the Area
Code ................................ 28
Dialing Numbers From a
Caller ID Record .............. 28
Storing a Caller ID Record in
Memory ........................... 29
Deleting Caller ID Records .. 29
Deleting a Single Record . 29
Deleting All Records ........ 29
Using an Optional Handset . 30
Charging the Battery
The openings should never be blocked by
placing the product on a bed, sofa, rug, or other
similar surface. This product should never be
placed near or over a radiator or heat register.
This product should not be placed in a built-in
installation unless proper ventilation is
provided.
12. This product should be operated only from the
type of power source indicated on the marking
label. If you are not sure of the type of power
supply to your home, consult your local power
company.
Pack ................................. 30
Making and Receiving
Calls ................................. 31
Paging ............................. 31
Caller ID/Call Waiting ....... 31
Transferring a Call ........... 32
Care .................................... 32
Service and Repair .............. 32
Troubleshooting ................... 33
FCC Statement ................... 34
The FCC Wants You to
13. Do not allow anything to rest on the power
cord. Do not locate this product where the cord
will be stepped on.
Know ................................... 34
Surge Protection .............. 35
Important Information .......... 36
14. Do not overload wall outlets and extension
cords as this can result in a risk of fire or
electric shock.
15. Never push objects of any kind into this product
through cabinet slots as they may touch
dangerous voltage points or short out parts that
could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.
As an ENERGYSTAR Partner,
RadioShack Corporation has
determined that this product
meets the ENERGYSTAR
guidelines for energy
efficiency. (43-3529 only)
16. To reduce the risk of electric shock, do not
disassemble this product. Take it to a qualified
service technician when service or repair work
is required. Opening or removing covers may
expose you to dangerous voltage or other risks.
3
Incorrect reassembly can cause electric shock
when the product is subsequently used.
17. Unplug this product from the wall outlet and
refer servicing to qualified service personnel
under the following conditions:
• When the power cord plug is damaged or
frayed.
• If liquid has been spilled into the product.
• If the product has been exposed to rain or
water.
• If the product does not operate normally by
following the operating instructions. Adjust
only those controls that are covered by the
operating instructions because improper
adjustment of other controls may result in
damage and will often require extensive
work by a qualified technician to restore the
product to normal operation.
• If the product has been dropped or the
cabinet has been damaged.
• If the product exhibits a distinct change in
performance.
18. Avoid using a telephone (other than a cordless
type) during an electrical storm. There may be
a remote risk of electric shock from lightning.
19. Do not use the telephone to report a gas leak
in the vicinity of the leak.
BATTERY SAFETY INSTRUCTIONS
• Use only the appropriate type and size battery
pack specified in the instruction manual
provided for this product.
• Do not dispose of the battery pack in a fire.The
cell may explode. Check with local codes for
possible special disposal instructions.
• Do not open or mutilate the battery pack.
Released electrolyte is corrosive and may
4
cause damage to the eyes or skin. It may be
toxic if swallowed.
• Exercise care in handling the battery pack in
order not to short it with conducting materials
such as rings, bracelets, and keys. The battery
or conductor may overheat and cause burns.
• Charge the battery pack only in accordance
with the instructions and limitations specified in
the instruction manual provided for this
product.
• Observe proper polarity orientation between
the battery pack and battery charger.
SAVE THESE
INSTRUCTIONS
IMPORTANT
!
!
INTRODUCTION
Cordless phones require
AC power to operate. When
the power is off, you cannot
make or receive calls using
your phone. To be safe, you
should also have a phone
that does not need AC
power to operate (not a
cordless phone), so you
can still make and receive
calls if there is an AC power
failure.
Thank you for purchasing a RadioShack 2.4 GHz
Multi Handset Expandable Cordless Telephone.
Unlike other conventional cordless telephones, your
telephone supports up to eight handsets on a single
telephone line. You can add a handset to any room
in your home or office that has an AC outlet. No
more running to the other end of the house to
answer the phone! You can transfer outside calls to
other handsets. If you subscribe to Call Waiting with
Caller ID, the Caller ID (CID) lets you see who’s
calling before you answer the phone, even when
you are already talking on the phone.
!
Before using your phone, be sure to carefully peel
the protective film off the handset’s display window.
5
INSTALLING YOUR
TELEPHONE
SELECTING A LOCATION
Select a location that is:
Ô NOTE Ô
The USOC number of the
jack to be installed is
RJ11C (or RJ11W for a wall
plate jack).
• near an accessible AC outlet
• near a telephone line jack Ô
• out of the way of normal activities
• away from electrical machinery, electrical
appliances, metal walls or filing cabinets,
wireless intercoms, alarms, and room monitors
• away from other cordless phones
The base’s location affects the handset’s range. If
you have a choice of several locations, try each to
"
CAUTION
"
Your telephone connects
directly to a modular
"
see which provides the best performance.
telephone line jack. If your
telephone wiring does not
have a modular jack, you
can update the wiring
yourself using jacks and
adapters (available at your
local RadioShack store), or
have the telephone
On a Desktop
1. Insert the bracket's tabs into the base's middle
slots. Then, press down on the bracket clips
and insert them into the clip slots.
company update the wiring
for you. You must use
compatible modular jacks
that are compliant with Part
68 of FCC Rules.
6
To put the phone on a slant, insert the clips into
the middle clip slots.Then, tilt the bracket down
so the tabs click into the upper tab slots.
2. Plug one end of the supplied long modular cord
into the TEL LINE jack on the back of the base.
3. Plug the modular cord’s other end into a
modular phone line jack.
4. Insert the
"
CAUTION
"
supplied AC
You must use a Class 2
power source that supplies
9V DC and delivers at least
350 mA. Its center tip must
be set to positive and its
plug must fit the phone's
DC IN 9V jack. The
adapter’s barrel
plug into the DC
IN 9V jack on the
back of the base.
5. Route the
adapter’s cord through the strain relief slot on
the back of the base.
supplied adapter meets
these specifications. Using
an adapter that does not
meet these specifications
could damage the phone or
the adapter.
"
6. Plug the adapter into a standard AC outlet.
7. Lift the base's antenna to a vertical position.
7
On a Wall Plate
1. Insert the bracket's tabs into the base's lower
tab slots. Then, press down on the bracket's
clips and insert them into the clip slots.
"
CAUTION
"
Always connect the AC
adapter to the phone before
you connect it to AC power.
When you finish,
disconnect the adapter
from AC power before you
disconnect it from the
phone.
2. Plug one end of the supplied short modular
cord into the TEL LINE jack on the back of the
base.
3. Insert the supplied AC adapter's barrel plug
"
into the DC IN 9V jack.
4. Route the adapter and modular cords through
the grooves on the bottom of the base.
5. Plug the modular cord into the wall plate jack.
Then align the base's keyhole slots with the
wall plate studs and slide the base down to
secure it.
6. Plug the adapter into a standard AC outlet.
7. Push up on the handset holder. Then lift and
remove it. Turn it over and rotate it so that the
oval-shaped indention is at the bottom. Then
slide it down into its slot. Snap it back into place
so that it holds the handset.
8. Lift the base’s antenna to a vertical position.
8
On a Wall
You need two screws (not supplied) with heads that
fit into the keyhole slots on the bottom of the base.
1. Drill two holes 315/16 inches (100 mm) apart.
Then thread a screw into each hole, letting the
heads extend about 1/8 inch (3 mm) from the
wall.
2. Plug one end of the supplied long modular cord
into the TEL LINE jack on the back of the base.
3. Insert the supplied AC adapter's barrel plug
into the DC IN 9V jack on the back of the base.
4. Route the adapter and modular cords through
the grooves on the bracket.
5. Align the base's keyhole slots with the
mounting screws and slide the base downward
to secure it.
6. Plug the modular cord’s other end into the
phone jack, and plug the adapter into a
standard AC outlet.
7. Push up on the handset holder. Then lift and
remove it. Turn it over and rotate it so that the
oval-shaped indention is at the bottom. Then
slide it down into its slot. Snap it back into place
so that it holds the handset.
8. Lift the base’s antenna to a vertical position.
CONNECTING AND CHARGING THE
BATTERY PACK
The phone comes with a rechargeable nickel metal
hydride (Ni-MH) battery pack. Before using your
phone, you must install the battery pack. Then
charge it for about 12–15 hours.
9
1. Press down and slide
off the battery
Ô NOTE Ô
compartment cover.
• If you mounted the base
on the wall, place the
handset with the keypad
facing out so the charging
contacts make a clean
connection to charge the
battery pack.
2. Plug the battery
pack’s connector into
the socket in the
compartment (the
connector fits only
one way). Then place the battery pack in the
• Using a pencil eraser,
clean the charging
contacts on the handset
and base about once a
month.
Handset No.1
compartment.
appears.
Handset No.2
<43-3598 model only>
appears when you install the battery pack on to
the second handset.
• If the battery pack
becomes weak during a
call, the handset beeps
3. Replace the cover.
Low Battery
and
To charge the battery pack, place the handset on
the base. The CHARGE/IN USE indicator on the
appears. You must
recharge the battery pack
before you can make
another call.
Total: 0
HS1
appear. Ô
base lights, and
and
Low Battery
Recharge the battery pack when
• About once a month, fully
discharge the battery by
keeping the handset off
appears.
!
For the use of the second handset and its charger,
see “Using an Optional Handset” on Page 30.
Low
the base until
Battery
flashes.
Otherwise, the battery
pack loses its ability to
fully recharge.
The supplied battery pack should last for about a
year. If the battery pack does not hold a charge for
more than two hours after an overnight charge,
replace it with a new 3.6-volt, 800 mAh battery pack
with a connector that fits the socket in the battery
compartment. You can order a replacement battery
pack through your local RadioShack store. Install
the new battery pack and charge it for about 15–20
hours.
IMPORTANT
!
!
Be sure the battery pack is
properly connected before
you try to charge it. The
CHARGE/IN USE indicator
lights when the handset is
on the base, even if the
battery pack is not
If you have trouble replacing the battery pack, take
the phone to your local RadioShack store for
assistance.
If you are not going to use your phone for an
extended period, disconnect the battery pack to
increase its usable life.
connected.
10
SETTING THE DIALING MODE
Your phone is set for tone dialing. If you have pulse
service, change the dialing mode.
If you are not sure which type of service you have,
do this test:
1. Lift the handset and press TALK/FLASH. Listen
for a dial tone.
2. Press any number other than 0 or an access
code (9, for example) if required.
3. If the dial tone stops, you have touch-tone
service.
If the dial tone continues, you have pulse
service.
Once you know which type of service you have,
follow these steps to set the dialing mode.
1. Lift the handset and press MENU/MUTE.
Dial Mode
2. Press #or $to select
.
3. Press SEL/CH. The current dialing mode
appears.
4. Press # or $to select the mode.
5. Press SEL/CH. The phone beeps.
6. Press END to exit.
SETTING THE RINGER VOLUME
1. Lift the handset and press MENU/MUTE. The
Ringer Volume
menu appears with
selected.
2. Press SEL/CH.
Ringer Off Ringer
3. Press #or $to select
,
Low Ringer High
, or
. Each time you make a
selection, the phone rings at the selected
volume (or does not ring when you select
Off
).
11
4. Press SEL/CH. The phone beeps.
5. Press END to exit.
Ringer Off
When you select
, the phone does not
ring when it receives an incoming call and
<Ringer Off>
appears on the handset when you
make or receive calls, or place it on the base.
SETTING THE RINGER TONE
You can choose from six ringers or four melodies.
Flicker Clatter Leap Frog Ping
Ringers:
,
,
,
Ball Reminder Soft Alert
,
,
Beethoven9
Melodies:
(“Ode to Joy” from
Elise
Beethoven’s 9th Symphony),
(“For Elise”),
Merry-Xmas
(“We Wish You a Merry Christmas”),
Hm Swt Hm
(“Home Sweet Home”)
1. Lift the handset and press MENU/MUTE.
Ringer Tones
2. Press #or $to select
.
3. Press SEL/CH.
4. Press #or $to make selection. Each time
you make a selection, the selected ringer or
melody sounds. Ô
Ô NOTE Ô
If you set the ringer to
Off
,
the ringer tone does not
sound.
5. Press SEL/CH. A tone sounds.
6. Press END to exit.
TURNING AUTO TALK ON/OFF
Auto Talk allows you to simply pick up the phone
from the base to answer a call, without pressing
TALK/FLASH! If the handset is away from the base,
press any number key to answer a call. Your phone
is not preset to use Auto Talk.
1. Lift the handset and press MENU/MUTE.
Caller ID Setup
2. Press #or $to select
.
12
3. Press SEL/CH.
Auto Talk
4. Press #or $to select
5. Press SEL/CH.
.
Auto Talk On
6. Press #or $to choose
or
Auto Talk Off
.
7. Press SEL/CH. A tone sounds.
8. Press END to exit.
TURNING CALLER ID/CALL WAITING
ON/OFF
If you subscribe to Call Waiting with Caller ID
service, you can set the phone to show Caller ID
information for an incoming call even while you are
using the phone.
1. Lift the handset and press MENU/MUTE.
Caller ID Setup
2. Press #or $to select
3. Press SEL/CH.
.
Ô NOTE Ô
CW Deluxe On
setting, you can use
advanced Caller ID/Call
Waiting options. See “Call
Waiting Deluxe Service” on
Page 24.
With the
CIDCW
4. Press #or $to select
5. Press SEL/CH.
.
CIDCW On CW
6. Press #or $to select
,
Deluxe On CIDCW Off
, or
. Ô
7. Press SEL/CH and return the handset to the
base.
STORING YOUR AREA CODE
You can store your local area code in the phone’s
memory so the area code does not appear if you
receive a local call. If you need to add or store the
area code for a local number, you can add it
afterwards (see “Dialing Numbers From a Caller ID
Record” on Page 28).
13
In some areas, the area code is necessary even for
a local call (10-digit dialing). If you live in such an
area, do not store the area code.
1. Lift the handset and press MENU/MUTE.
Caller ID Setup
2. Press #or $to select
3. Press SEL/CH.
.
Area Code
4. Press #or $to select
.
5. Press SEL/CH. Then enter your three-digit area
code. If you make a mistake, repeatedly press
ê
/SPEED DIAL/%or CID/&to move the cursor
over the incorrect digit. Then enter the correct
number.
6. Press SEL/CH. The phone sounds a
Ô NOTE Ô
confirmation tone.
If an area code is already
stored, it appears on the
display. To delete the area
code, press DEL/TRSF
three times. Then enter
your area code. Or you can
use ê/SPEED DIAL/%
or CID/&to move the
cursor and edit the area
code.
7. Press END to exit. Ô
SELECTING THE LANGUAGE
You can select the information on the display to
appear in English, French, or Spanish.
1. Lift the handset and press MENU/MUTE.
Language
2. Press #or $to select
3. Press SEL/CH.
.
English Français
,
4. Press #or $to select
,
Español
or
.
5. Press SEL/CH. A confirmation tone sounds.
6. Press END to exit.
14
MAKING AND RECEIVING
CALLS
1. To make a call, lift the handset and press TALK/
Talk
FLASH.
and the current volume setting
Ô NOTE Ô
The phone has 35
appear, and the base's CHARGE/IN USE
indicator lights. Then the call's elapsed time
appears. Ô
channels. If your call
disconnects or you have
difficulty hearing the
conversation during a call,
press SEL/CH on the
handset to select a different
2. Dial the number. The number appears on the
handset as you dial.
3. To end a call, place the handset on the base or
Scanning
channel.
press END.
appears as your phone
searches for a clear
channel.
You can also dial the number before you press
TALK/FLASH. If you make a mistake, press
ê
/
SPEED DIAL/%or CID/&to move the cursor to the
incorrect entry. Then enter the correct number. To
delete a number, press DEL/TRSF.
Incoming Call
When you receive a call,
appears.
1. To answer the call, lift the handset and press
TALK/FLASH.
If Auto Talk is on, just lift the handset (see
“Turning Auto Talk ON/OFF” on Page 12).
If the handset is away from the base, press
TALK/FLASH, or any number key (when Auto
Talk is on).
2. To end a call, place the handset on the base or
End
press END.
and the elapsed call time
appears for about 5 seconds.
RINGER MUTE
You can temporarily mute the ringer. When you
receive a call with the handset off the base, press
END. The phone exits Ringer Mute when the next
call is received, or when you hang up the phone.
15
ADJUSTING THE HANDSET’S VOLUME
To adjust the handset's volume during a call, press
#or $on the handset until you reach the desired
Volume Low Volume Medium
volume level (
,
,
Volume High
Volume Maximum
). Once you
, and
set the volume level, the setting is maintained even
after you hang up the phone.
Volume
If you press #while the setting is
Maximum
Volume Low
, the setting
or $while it is
does not change and the phone beeps.
USING MUTE
You can temporarily turn off the microphone so that
the person on the other end of the line cannot hear
you.
1. During a call, press and hold MENU/MUTE.
Ô NOTE Ô
• The redial memory holds
up to 32 digits, so you
can redial long-distance
as well as local numbers.
Mute
appears.
2. Press MENU/MUTE again to turn the
microphone back on.
• The redial memory also
holds pause entries (see
“Entering a Pause” on
Page 21).
USING REDIAL
To quickly dial one of the last three numbers dialed,
lift the handset and repeatedly press REDIAL/PAUSE
until the desired number appears. Then press TALK/
FLASH.
• The last number dialed in
the redial memory is
retained for up to two
minutes while you
Or, press REDIAL/PAUSE after pressing TALK/FLASH
to dial the last number you dialed. Ô
replace the battery pack.
USING FLASH
Flash performs the electronic equivalent of a
switchhook operation for special services, such as
Call Waiting.
1. If you have Call Waiting, press TALK/FLASH to
answer an incoming call without disconnecting
the current call.
16
2. Press TALK/FLASH again to return to the first
call.
If you do not have any special phone services,
pressing TALK/FLASH while the call is in progress
might disconnect the current call.
USING TONE SERVICES ON A PULSE
LINE
Some special services require tone signals (such as
bank-by-phone). If you have pulse dialing, you can
still use these special tone services.
1. Dial the service’s main number.
2. When the service answers, press /TONE. The
∗
phone automatically inserts a two-second
pause, so any additional numbers you dial are
sent as tone signals.
The phone’s dial mode resets to pulse when you
make or receive another call.
PAGING
1. To send a page from the base to the handset or
to locate the handset when the phone is not in
use, press PAGE on the base. The handset
beeps for about one minute.
2. To stop the page, press any key on the
handset, or press PAGE on the base again.
If you receive an incoming call, Page is cancelled.
17
VOICE MAIL WAITING
INDICATOR
If you subscribe to the voice mail service from your
phone company, the VOICE MAIL indicator on the
handset flashes when you receive a new voice
message. Call the access number to retrieve your
voice mail. Then enter your personal ID to listen to
the message.
The VOICE MAIL indicator also flashes rapidly
when you receive an incoming call, or slowly when
the base is paging the handset.
If the VOICE MAIL indicator stays lit even after you
retrieve your message, press and hold PAGE on the
base until it stops beeping (about 5 seconds).
USING A HEADSET
You can make or answer calls with hands-free
convenience using an optional headset that has
a /32 –inch (2.5-mm) plug. Your local RadioShack
Ô NOTE Ô
• Connecting a headset
disconnects the
handset’s earpiece and
microphone.
3
store carries a variety of headsets.
To connect the headset, gently flip open the rubber
headset jack cover on the side of the handset. Then
insert the headset’s plug into the jack. Use the keys
on the handset to make or answer calls. Ô
• #and $on the handset
also control the headset’s
volume.
• If you place the handset
on the base to recharge it
while the headset is
connected, be sure the
handset seats properly.
When you finish using the headset, disconnect it
from the handset and replace the rubber cover to
protect the jack.
MEMORY DIALING
You have a total of 100 phonebook locations for
memory numbers (including 10 speed dials) and
Caller ID messages in the handset's memory. So,
for example, if the memory is filled with 80
phonebook records, only 20 Caller ID messages
can be stored.
18
You can also store one number in a separate one-
touch speed dial memory.
Each memory number can be up to 20 digits, and
each name can be up to 16 characters.
STORING/EDITING DATA IN THE
PHONEBOOK
ê
1. Lift the handset and press
/SPEED DIAL/%.
The number of records in the phonebook,
Search [A-Z/ / ]
# $ , and
Store
[select]
appear.
Store/Edit Name
2. Press SEL/CH.
appears.
Ô
Ô NOTE Ô
If the memory is full,
3. To enter a name, use the letters on the number
keys. Enter the last name first, since files are
accessed alphabetically.
Memory Full
appears
for two seconds. Then the
previous menu appears.
You need to delete
record(s) from either
phonebook or Caller ID
memories before you can
enter data into phonebook
memory.
For uppercase letters, press the key once for
the first letter marked on the key, twice for the
second letter, and so on.
For lowercase letters, press four times (or five
times) for the first lower case letter marked on
the key, five or six times for the second letter,
and so on.
For example, to enter John, press 5 once;
J
upper case appears. Then press 6 six times;
o
lower case appears. Press 4 five times; lower
h
case appears. Finally, press 6 five times;
n
lower case appears.
4. To enter two letters from the same key in a row,
press CID/&to move the cursor to the next
position.
A
For example, to enter AB, press 2; appears.
Then press CID/&; the cursor moves to the
B
next position. Then press 2 twice; appears.
5. To enter a space, press CID/&twice without
entering any characters.
19
6. To enter a number, repeatedly press the
corresponding number key until the number
appears.
7. To enter a special character, press 0 repeatedly
to select one of the following characters:
# -
( )
0
∗
&
(space)
ê
8. If you make a mistake, press
/SPEED DIAL/%
to move the cursor back to the incorrect entry,
press DEL/TRSF to delete the wrong character.
Then enter the correct character.
Store/Edit No.
9. Press SEL/CH.
appears.
10. Enter the number and any tone or pause
entries (see “Using Tone Services on a Pulse
Line” on Page 17 and “Entering a Pause” on
Page 21). Ô
Distinctive Ring
11. Press SEL/CH.
appears.
Ô NOTE Ô
No
12. Press #or $to select the ringer, or
Selectn
distinctive ring.
if you do not want to assign a
• Each tone or pause entry
uses one digit of memory.
• If you press END or do
not press a key for 30
seconds, the phone exits
the phonebook store
mode.
Each time you make a selection, the selected
ringer or the melody sounds (unless you
No Selectn
selected
). See “Turning the
Distinctive Ringer On/Off” on Page 23.
• When the memory is full,
a beep sounds and
Memory Full
appears. You cannot
store the names and
numbers.
Speed Dial
13. Press SEL/CH.
appears.
SPDn:
If the selected location has no number,
<Empty>
and
appear. The name that is stored
in that location also appears. If you are editing
a number already stored in a speed dial
location, the pointer moves to the location
• If you select a speed dial
location where a number
is already stored, the new
number replaces the old
number, and the old
<Current>
where
appears.
SPD1
Press $to select a speed dial location (
–
SPD0 No selectn
) or
if you do not want to
number is stored as a
normal memory number.
store in the selected speed dial location.
Done!
14. Press SEL/CH.
appears. Ô
20
Entering a Pause
Some telephone systems require you to dial an
access code (9, for example) and wait for a second
dial tone before you can dial an outside number.
You can store the access code in memory with the
phone number. However, you should also store a
pause after the access code to allow the outside
line time to connect.
To enter a two-second pause, press REDIAL/
PAUSE. You can add more pause entries for a
longer pause.
REVIEWING NAMES AND NUMBERS IN
THE PHONEBOOK
Ô NOTE Ô
You can recall a record either by scrolling or by
entering the first letter of the name field in that
record, even while the phone is in use.
• If no matching record is
found in the phonebook,
the first record that starts
with the next alphabetical
character appears.
ê
1. Press
/SPEED DIAL/%.
/SD
•
appears when you
2. Press $or # to scroll through the record.
First the record entered in the one-touch speed
dial memory appears. Then other records
appear in alphabetical order (from first to last
when you press $, from last to first when you
press #).
review the one-touch
speed dial memory.
/SPDn
you review any speed dial
appears when
location.
• If you receive a CIDCW
message, the viewing
operation is canceled.
Or, use the number keys to enter the first
character of the name from the desired record.
Press the key once for the first letter marked on
it, twice for the second letter, and so on. The
first record that begins with the character you
entered appears.
• If you do not press a key
within 30 seconds during
operation, the phone
exits the memory mode
(and returns to the call if
you were talking on the
phone).
For example, to search for “RadioShack,” press
7 three times. Press #or $until the name,
phone number, and distinctive ringer setting
• If you press END during
the operation, the phone
exits the memory mode
(and the call disconnects
if you were talking on the
phone).
No Selectn
(
if not assigned) appear. Ô
ê
3. Press
/SPEED DIAL/%(if you view the
phonebook during a call) or END to exit. Ô
21
STORING A ONE-TOUCH SPEED DIAL
NUMBER
You can store one number you dial often in the one-
touch speed dial memory. The one touch dial allows
you to dial a number with one key press. Ô
ê
1. Lift the handset and press
/SPEED DIAL/%.
2. Press $once to access the speed dial (SD)
Empty
/SD
appear.
menu.
and
3. Store the name, phone number, and distinctive
ring by following Steps 2–12 in “Storing/Editing
Data in the Phonebook” on Page 19.
Ô NOTE Ô
The memory location for
One-Touch Speed Dialing
is independent from the
phonebook memory
locations.
Done!
4. Press SEL/CH.
appears.
DIALING A NUMBER IN MEMORY
To dial a number stored in the phonebook, lift the
ê
handset and press
/SPEED DIAL/%. Then, follow
Step 2 in “Reviewing Names and Numbers in the
Phonebook” on Page 21 to recall the number and
press TALK/FLASH to dial the number.
You can also dial a phonebook number after
ê
pressing TALK/FLASH. Press
/SPEED DIAL/%.
Then #or $. Then press SEL/CH to dial the
number.
To dial a number stored in speed dial, hold down
the number key that corresponds to the speed dial
location number. The record appears. Press TALK/
FLASH to dial the number.
To dial the number in one-touch speed dial
ê
memory, hold down
/SPEED DIAL/%. The phone
automatically dials the number.
CHAIN-DIALING SERVICE NUMBERS
To quickly recall numbers for special services (such
as bank-by-phone), store each group of numbers in
its own memory location.
22
1. Dial the service’s main number first, either
manually, from memory, or from the Caller ID
memory.
Ô NOTE Ô
You can use a number in
the Caller ID memory for
the second group of
numbers. Recall the
number (see “Reviewing
Caller ID Records” on
Page 27) and press SEL/
CH.
2. Then, when you are prompted to enter the
ê
number, press
/SPEED DIAL/%, use #or $
to scroll through the memory until you reach
the next group of numbers, and press SEL/CH.
Ô
TESTING STORED EMERGENCY
NUMBERS
If you store an emergency service’s number (police
department, fire department, ambulance) and you
choose to test the stored number, make the test call
during the late evening or early morning hours to
avoid peak demand periods. Also, remain on the
line to explain the reason for your call.
DELETING A NUMBER
1. Recall the phonebook, speed dial, or one-touch
speed dial number you want to delete.
Delete Memory?
2. Press DEL/TRSF.
appears.
Yes
3. Press #to select
.
Deleted!
4. Press SEL/CH.
, and then the next
<Empty>
record (or
appears.
for one-touch speed dial)
TURNING THE DISTINCTIVE
RINGER ON/OFF
1. Lift the handset and press MENU/MUTE.
Distinct. Ring
2. Press #or $to select
3. Press SEL/CH.
.
Distinctive On
4. Press #or $to select
or
Distinctive Off
.
23
5. Press SEL/CH. The phone sounds a
confirmation tone.
6. Press END to exit.
USING CALLER ID
If you subscribe to Caller ID service, the phone
company sends information about the call, as well
as the time and date, between the first and second
rings of every call you receive. The phone displays
this information after the second ring, and it stores
Caller ID records. If the caller information is
unavailable because the name and number were
Private Name or
blocked by the caller,
Private Number
appear (see “Caller ID
Messages” on Page 28).
Where Caller ID is offered, one or more options are
generally available:
• caller’s number only
• caller’s name only
• caller’s name and number
If you subscribe to Call Waiting with Caller ID, you
hear a tone through the handset when a call comes
in. Then the Caller ID record appears.
You can store up to 100 records between memory
locations for Caller ID messages and phonebook
locations. Once the 100 locations are full, if you
receive a new message, the oldest Caller ID
message is overwritten by the new message. Ô
Ô NOTE Ô
If you use all 100 memory
locations for phonebook
records, the phone does
not store any Caller ID
messages.
CALL WAITING DELUXE SERVICE
With this phone, you can use Call Waiting Deluxe
Service from your phone company. This service
provides you with more choices on how to handle a
second call when you are already on the phone.
You can switch between callers, have a 3-way
conference call with both callers, send the second
24
caller to your voice mail, or answer the second
caller with a prerecorded message asking them to
hold the line.
Before you can use the Call Waiting Deluxe
Services, you must:
• subscribe to the service from your telephone
company.
CW
• set the Caller ID/Call Waiting feature to
Deluxe
ON/OFF” on Page 13).
(see“Turning Caller ID/Call Waiting
Ô NOTE Ô
The phone exits the menu
mode if you wait more than
30 seconds between each
keypress.
When a call comes in while you are already on the
phone, a soft beep sounds and the caller name and
phone number appear. Ô
1. Press MENU/MUTE. A list of several options,
Ask to Hold
beginning with
appears.
2. Repeatedly press $to scroll through the
options list.You can also press the number of
the desired option.
3. Choose one of the following options. Then
press SEL/CH.
Ask to Hold
— A prerecorded message
states that you will be available shortly, and the
caller is put on hold (see “Using Ask to Hold”
Ô NOTE Ô
Voice Mail is a service
available from some
Call Holding
on Page 26).
appears.
telephone companies.
Messages are kept at the
telephone company and
retrieved later by calling a
special number and
entering the account phone
number and code number.
Check with your telephone
company to determine if
this service is available.
Tell Busy
indicates you are busy, and the waiting call is
disconnected.
— A prerecorded message
Told Busy
appears.
Forward Call
voice mail, if available.
appears. Ô
— The caller is sent to your
Forwarding Call
Answer/Drop 1
— Disconnects the first call,
and connects automatically to the new caller.
Answer/Drop 1st
appears.
25
Conference
— Allows you to have a 3-way
conference call with your first and second
callers (see “Using Conference”).
Conferenced
appears.
Drop First/Drop Last
— only use with a
conference call.
Using Ask to Hold
1. If you decide you cannot end your first call, and
you do not want to continue to leave the
second call on hold, press MENU/MUTE.
To notify the second caller that you cannot take
Tell Busy
the call, scroll down to
or press 2.
To send the second caller to voice mail (if you
Forward
have voice mail), scroll down to
Call
or press 3.
If you decide to take the second call and end
Answer/Drop 1s
the first, scroll down to
t or
press 4.
If you decide to include the second caller in
your conversation with the first caller, scroll
Conference
down to
or press 5.
2. Press SEL/CH.
Using Conference
You can either begin a conference call as soon as
you receive a second call, or after the second caller
has been on hold for a while (see “Using Ask to
Hold”). Once you have established a conference
call, you can end it at any time by dropping one of
the calls.
1. To end a conference call, press MENU/MUTE.
Drop First
2. Scroll down to
(or press 6) or
Drop Last
(or press 7) to drop the desired
call.
26
Drop First
— hang up on the first caller and
continue with the second.
Drop Last
— hang up on the second caller
and continue with the first.
Call Dropped
3. Press SEL/CH.
appears.
REVIEWING CALLER ID RECORDS
You can view the Caller ID list during a call or when
the phone is on-hook.
Ô NOTE Ô
• The Caller ID record’s
number appears next to
the received time. Once
you have reviewed the
new message, the
The top line of each record shows the date, time
and the number of calls from that number received
if you have not yet reviewed the record. The second
line shows the caller’s name (if available), and the
third line shows the caller’s phone number. Ô
number is cleared and
disappears.
1. Press CID/&. The numbers of the new and old
• Once you view the Caller
ID list in alphabetical
records appear.
order, you cannot switch
back to chronological
order unless you exit and
re-enter the operation.
2. To review the records in chronological order
(from new to old or from old to new), repeatedly
press $to scroll through the records from the
newest to the oldest, or #to scroll back
through the records.
To review the records in alphabetical order,
select the desired message, and press the
number key with the letter that corresponds to
the first letter of the desired record. Ô
Ô NOTE Ô
• If you do not press a key
within 30 seconds during
any operation, the phone
exits the Caller ID review
mode and returns to the
call (if you were talking on
the phone).
3. To exit the Caller ID review, press CID/&(if you
view the Caller ID list during a call) or END. Ô
• If you press END while
talking on the phone, the
phone exits the Caller ID
review mode and the call
is disconnected.
27
CALLER ID MESSAGES
Display
Description
Shows the number of new Caller ID
records (records you have not reviewed)
and the total number of records.
New: XX
Total: XX
Private
Name
or
The caller has blocked the Caller ID
information.
Private
Number
Unknown
Name
or
The Caller is not within a Caller ID
service area.
Unknown
Number
Appears if there was an error during the
transmission of Caller ID information.
Occasional errors are normal. If the
phone frequently displays
Incomplete
Data
Incomplete Data
, contact your
local telephone company or your local
RadioShack store.
ADDING/DELETING THE AREA CODE
When the area code of the received call is the same
as the one you stored (see “Storing your Area
Code” on Page 13), the area code does not appear
in the Caller ID record. If it is different, the area
code appears in the record.
If you want to add or remove the area code from the
display, press # when the record is on the display.
Press # again to remove or restore the area code.
When you dial a number or store it in memory, the
phone dials or stores the number as it appears on
the display.
DIALING NUMBERS FROM A CALLER
ID RECORD
To dial a local number stored in a Caller ID record,
recall the record and press TALK/FLASH. If you have
not stored a local area code (see “Storing your Area
28
Code” on Page 13), the phone dials the full 10
digits, including the area code. Ô
Ô NOTE Ô
Dialing Numbers From a
Caller ID Record
1
To dial a long distance call, press ∗/TONE (
If a record does not contain
appears before the displayed number) before you
press TALK/FLASH. If you want to add or delete the
area code, press # before you press TALK/FLASH.
a phone number (if it was
blocked by the caller, for
example), you cannot dial
from that record.
STORING A CALLER ID RECORD IN
Storing a Caller ID Record
in Memory
• You cannot store a Caller
ID message in the
phonebook if a phone
number does not appear
in the message.
MEMORY
1. Press CID/&. Then recall the record you want
to store.
If it is a long distance number, press ∗/TONE.
Press # to add or delete the area code.
• You cannot set the
distinctive ring or speed
dial in this step. If you
would like to set these
options, see “Turning the
Distinctive Ringer On/Off”
on Page 23 or “Storing/
Editing Data in the
ê
2. Press
/SPEED DIAL/%.
Store in PB?
Store in SD?
3. Press #or $to choose
(phonebook locations) or
(one-touch speed dial). To cancel storing,
Cancel
select
.
Phonebook” on Page 19.
4. Press SEL/CH.
• If all memory locations
are full, the phone stores
the displayed Caller ID
message into the
phonebook and at the
same time deletes that
message from the Caller
ID memory.
DELETING CALLER ID
RECORDS
DELETING A SINGLE RECORD
1. Recall the record you want to delete.
• If a number is already
stored in the one-touch
speed dial location, the
old number is overwritten
by the new data.
Delete Message?
2. Press DEL/TRSF.
appears.
. Then
Yes
3. Press #or $to move the cursor to
press SEL/CH or DEL/TRSF. The phone beeps to
indicate the record was deleted.
DELETING ALL RECORDS
1. Press CID/&so the record totals appear.
Delete All?
2. Press DEL/TRSF.
appears.
29
3. Press #or $to move the cursor to
Yes
. Then
"
CAUTION
"
press SEL/CH or DEL/TRSF. The phone beeps
You must use a Class 2
power source that supplies
9V DC and delivers at least
210 mA. Its center tip must
be set to positive and its plug
must fit the charger DC IN
9V jack. The supplied
to indicate the record is deleted.
USING AN OPTIONAL
HANDSET
You can add up to eight additional handsets
(Cat. No. 43-3538 [black] or 43-3597 [white],
available from RadioShack) to your system.
adapter meets these
specifications. Using an
adapter that does not meet
these specifications could
damage the handset or the
adapter.
CHARGING THE BATTERY PACK
The charger is powered
by the supplied 9V, 210
mA AC adapter. Insert the
supplied AC adapter's
barrel plug into the DC IN
9V jack on the back of the
charger. Route the cord
through the strain relief
slot and plug the adapter
into a standard AC Outlet.
"
Always connect the AC
adapter to the charger before
you connect it to AC power.
When you finish, disconnect
the adapter from AC power
before you disconnect it from
the charger.
Ô NOTE Ô
• If you mounted the base
on the wall, place the
handset with the keypad
facing out.
Be sure you have connected the battery pack as
described in "Connecting and Charging the Battery
Pack" on Page 9. Then place the handset on the
charger. The CHARGE indicator on the charger
• You must re-register the
optional handset each
time you change the
original unit’s digital
security code.
Total:0
HS2
appear on the display
lights.
and
while the handset is charging. Ô
The second handset supplied with 43-3598 is
already registered at the factory so you do not need
to register it. Other handset(s) must be registered
before use. To register, simply place the handset on
the base until you hear the confirmation tone. If you
do not hear the confirmation tone, register the
handset again.
• If you set CW Deluxe on
the optional handset to
On
while CIDCW on the
base handset is set to
Off
, the Caller ID/Call
Waiting information does
not appear on the
optional handset, but you
can still recall and use the
CW Deluxe menu.
You can use the optional handsets in the same way
as the base handset with a few exceptions. The
30
dialing mode and Caller ID settings are set by the
base handset, except for the auto talk, area code,
and Call Waiting Deluxe settings. All other menu
settings (ringer volume and tone, distinctive ring,
and display language) and memories (phonebook
and one-touch speed dial) are independent and can
be set as you like.
To turn Call Waiting Deluxe for the optional handset
on or off: Ô
1. While the phone is on-hook, press MENU/
MUTE.
Caller
2. Press #or $to move the pointer to
ID Setup
. Then press SEL/CH.
CW Deluxe
3. Press #or $to select
. Then
press SEL/CH.
CW Deluxe On
4. Press #or $to select
or
Off
. Then press SEL/CH.
MAKING AND RECEIVING CALLS
Ô NOTE Ô
• Pressing TALK on more
than one handset at the
same time causes
interference between the
handsets.
Only one handset at a time can make or receive
calls. If you press TALK/FLASH on one handset
while the other is in use, you hear a beep and
cannot access the line.Ô
PAGING
• Pressing END on one
handset terminates the
call on all handsets.
When you press a key on one handset to stop
paging, the sound from the other handset also
stops.
• Moving outside the
handset-to-base
communication range
may terminate the call.
CALLER ID/CALL WAITING
When you receive a Caller ID/Call Waiting
notification during a call, the information appears
and is stored only in the in-use handset. Any Caller
ID information that arrives while the phone is on-
hook is stored in all handsets.
31
TRANSFERRING A CALL
You can transfer an outside call from one handset
to another.
1. Press DEL/TRSF at the originating handset
during a call. The call is automatically put on
hold and the transfer tone sounds.
2. Press TALK/FLASH on the receiving handset. If
Auto Talk is on, just lift the handset from the
base or press TALK/FLASH or any number key
including ∗ and #. If the call is not picked up in
5 minutes, the caller is disconnected.
3. To cancel the transfer, press DEL/TRSF orTALK/
FLASH on the handset.
CARE
Keep the telephone dry; if it gets wet, wipe it dry
immediately. Use and store the telephone only in
normal temperature environments. Handle the
telephone carefully; do not drop it. Keep the
telephone away from dust and dirt, and wipe it with
a damp cloth occasionally to keep it looking new.
SERVICE AND REPAIR
If your telephone is not performing as it should, take
it to your local RadioShack store for assistance.
Modifying or tampering with the telephone’s internal
components can cause a malfunction and might
invalidate its warranty.
32
TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, these
suggestions might help.
Problem
Suggestion
Be sure the base’s phone line cord and AC adapter are
correctly and securely connected.
The phone does not work or works Be sure the battery pack in the handset is connected and
poorly.
charged (see “Connecting and Charging the Battery Pack”
on Page 9).
Be sure the handset is properly registered with the base.
Move the handset closer to the base.
Be sure the handset’s battery pack is charged. (If the
battery pack’s power is too low, the handset does not have
enough power to light the display.)
The handset stops working or
works poorly during a call.
Lift the base's antenna to a vertical position.
Check the charging contacts on the handset and base. If
they are dirty, clean them with a pencil eraser.
Someone has picked up another phone on the same line.
Hang up the other phone.
Keep the handset away from computers, remote control
toys, wireless microphones, alarm systems, intercoms,
room monitors, fluorescent lights, and electrical
appliances.
Your conversation is difficult to hear
due to dropout, muting, low volume,
or unusual sounds.
Move to another location or turn off the source of the
interference.
Hang up and redial the number.
The handset’s range has decreased Be sure the antennas do not touch a metal surface.
so the phone does not operate at a
Recharge the battery pack.
useful distance from the base.
Check the charging contacts on the handset and base. If
they are dirty, clean them with a pencil eraser.
The handset’s battery pack does
not charge.
Be sure the battery pack is connected correctly.
Be sure the handset is properly seated on the base.
Replace the battery pack.
Move the handset closer to the base.
Be sure the battery pack in the handset is properly
The handset does not ring or
connected and charged.
receive a page.
Move the base away from other electrical devices.
Be sure the ringer is on.
33
FCC STATEMENT
Your telephone complies with Part 68 of FCC
Rules. You must, upon request, provide the FCC
registration number and the REN to your telephone
company. Both numbers are on the bottom of your
IMPORTANT
!
!
Your phone operates on
standard radio frequencies
as allocated by the FCC. It
is possible for other radio
units operating nearby on
similar frequencies to
unintentionally intercept
your conversation or cause
interference. This possible
lack of privacy can occur
with any cordless phone.
telephone.
!
You must not connect your telephone to:
• coin-operated systems
• party-line systems
• most electronic key telephone systems
THE FCC WANTS YOU TO
KNOW
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference by one
or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
34
• Consult your local RadioShack store or an
experienced radio/TV technician for help.
• If you cannot eliminate the interference, the
FCC requires that you stop using your
telephone.
Changes or modifications not expressly approved
by RadioShack may cause interference and void
the user’s authority to operate the equipment.
SURGE PROTECTION
Your telephone has built-in protection circuits to
reduce the risk of damage from surges in telephone
line and power line current. These protection
circuits meet or exceed the FCC requirements.
However, lightning striking the telephone or power
lines can damage your telephone.
Lightning damage is not common. Nevertheless, if
you live in an area that has severe electrical storms,
we suggest that you unplug your phone when
storms approach to reduce the possibility of
damage.
35
IMPORTANT
Limited One-Year Warranty
INFORMATION
This product is warranted by RadioShack against
manufacturing defects in material and workmanship
under normal use for one (1) year from the date of pur-
chase from RadioShack company-owned stores and
authorized RadioShack franchisees and dealers. EX-
CEPT AS PROVIDED HEREIN, RadioShack MAKES
NO EXPRESS WARRANTIES AND ANY IMPLIED
WARRANTIES, INCLUDING THOSE OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE
DURATION OF THE WRITTEN LIMITED WARRAN-
TIES CONTAINED HEREIN. EXCEPT AS PROVIDED
HEREIN, RadioShack SHALL HAVE NO LIABILITY
OR RESPONSIBILITY TO CUSTOMER OR ANY
OTHER PERSON OR ENTITY WITH RESPECT TO
ANY LIABILITY, LOSS OR DAMAGE CAUSED DI-
RECTLY OR INDIRECTLY BY USE OR PERFOR-
MANCE OF THE PRODUCT OR ARISING OUT OF
ANY BREACH OF THIS WARRANTY, INCLUDING,
BUT NOT LIMITED TO, ANY DAMAGES RESULTING
FROM INCONVENIENCE, LOSS OF TIME, DATA,
PROPERTY, REVENUE, OR PROFIT OR ANY INDI-
RECT, SPECIAL, INCIDENTAL, OR CONSEQUEN-
TIAL DAMAGES, EVEN IF RadioShack HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAM-
AGES.
Your telephone is UL listed and meets all applicable
FCC requirements.
We have designed your phone to conform to federal
regulations, and you can connect it to most
telephone lines. However, each device, such as a
telephone or answering machine, that you connect
to the telephone line draws power from the
telephone line. We refer to this power draw as the
device's ringer equivalence number, or REN. The
REN is on the bottom of your phone.
Some states do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above
limitations or exclusions may not apply to you.
If you use more than one phone or other device on
the line, add up all of the RENs. If the total is more
than five (three in rural areas), your telephones
might not ring. If ringer operation is impaired,
remove a device from the line.
In the event of a product defect during the
warranty period, take the product and the
RadioShack sales receipt as proof of pur-
chase date to any RadioShack store. Ra-
dioShack will, at its option, unless
otherwise provided by law: (a) correct the
defect by product repair without charge for
parts and labor; (b) replace the product
with one of the same or similar design; or
(c) refund the purchase price. All replaced
parts and products, and products on which
a refund is made, become the property of
RadioShack. New or reconditioned parts
and products may be used in the perfor-
mance of warranty service. Repaired or re-
placed parts and products are warranted
for the remainder of the original warranty
period. You will be charged for repair or re-
placement of the product made after the
expiration of the warranty period.
This warranty does not cover: (a) damage
or failure caused by or attributable to acts of
God, abuse, accident, misuse, improper or
abnormal usage, failure to follow instruc-
tions, improper installation or mainte-
nance, alteration, lightning or other
incidence of excess voltage or current; (b)
any repairs other than those provided by a
RadioShack Authorized Service Facility; (c)
consumables such as fuses or batteries;
(d) cosmetic damage; (e) transportation,
shipping or insurance costs; or (f) costs of
product removal, installation, set-up service
adjustment or reinstallation.
This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
RadioShack Customer Relations, 200 Taylor Street,
6th Floor, Fort Worth, TX 76102
12/99
43-3529/43-3598
UCZZ01806ZZ
04A03
RadioShack Corporation
Fort Worth, Texas 76102
Printed in China
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