TriStar Heat Pump SP3007EEAZ User Manual

P/N: IS3200  
Rev. D  
__________________________________________________________________________________________  
OWNER’S MANUAL  
INSTALLATION, OPERATION, & PARTS  
*50HZ Models are not UL Listed.  
TriStarPump Series  
The Hayward TriStar Pump is specifically engineered for the demanding requirements of today’s in-ground swimming pool/spa that is  
equipped with large capacity filters, heaters, and pool cleaning equipment. The TriStar is a self-priming pump that includes an  
improved seal and impeller design that will provide many years of efficient, dependable, corrosion-free service. The advanced design  
provides superior performance while reducing maintenance requirements. NOTE - To prevent potential injury and to avoid  
unnecessary service calls, read this manual carefully and completely.  
TriStar Pump Replacement Guide  
TriStar  
Model No.  
Full Rated  
---  
TriStar  
Model No.  
Max Rated  
SP3207X10  
SP3210X15  
SP3215X20  
SP3220X25  
SP3225X30  
---  
Super II  
Model No.  
Full Rated  
SP3007EEAZ SP3007X10AZ  
SP3010EEAZ SP3010X15AZ  
SP3015EEAZ SP3015X20AZ  
SP3020EEAZ SP3020X25AZ  
SP3025EEAZ SP3025X30AZ  
Super II  
Model No.  
Max Rated  
IMPORTANT – READ CAREFULLY  
NOTE - The TriStar is a high performance, high  
efficiency pump. When replacing most existing  
pumps, you can use a TriStar pump with a lower  
horsepower rating than the existing pump.  
SP3207EE  
SP3210EE  
SP3215EE  
SP3220EE  
SP3230EE  
Required:  
2” plumbing minimum  
Recommended: 2 ½” plumbing or larger  
---  
---  
SAVE THIS INSTRUCTION MANUAL  
HAYWARD POOL PRODUCTS, INC.  
620 DIVISION STREET ELIZABETH, NJ 07207 (908) 351-5400  
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TriStarPump Series __________  
_____  
________________________________Page 3 of 15  
WARNING It is required that licensed electricians do all electrical wiring. Risk of  
Electric Shock. Hazardous voltage can shock, burn, and cause death or serious property damage. To  
reduce the risk of electric shock, do NOT use an extension cord to connect unit to electric supply. Provide a  
properly located electrical receptacle. All electrical wiring MUST be in conformance with applicable local  
and national codes and regulations. Before working on pump or motor, turn off power supply to the pump.  
WARNING To reduce the risk of electric shock replace damaged wiring immediately. Locate conduit to prevent abuse  
from lawn mowers, hedge trimmers and other equipment.  
WARNING Install a Ground Fault Circuit Interrupter (GFCI) in the circuit. For size of GFCI required and test  
procedures for GFCI, see manufacturer’s instructions. Pump MUST be permanently connected to GFCI.  
WARNING Failure to bond pump to pool structure will increase risk for electrocution and could result in injury or  
death. To reduce the risk of electric shock, see installation instructions and consult a professional electrician on how to bond pump.  
Also, contact a licensed electrician for information on local electrical codes for bonding requirements.  
Notes to the electrician:  
Use a solid copper conductor, size 8 or larger. Run a continuous wire from external bonding lug to reinforcing rod or mesh. Connect  
a No. 8 AWG (8.4 mm2) solid copper bonding wire to the pressure wire connector provided on the motor housing and to all metal  
parts of swimming pool, spa, or hot tub, and to all electrical equipment, metal piping (except gas piping), and conduit within 5 ft. (1.5  
m) of inside walls of swimming pool, spa, or hot tub. IMPORTANT - Reference NEC codes for all wiring standards including, but  
not limited to, grounding, bonding and other general wiring procedures.  
WARNING Suction Entrapment Hazard.  
Suction in suction outlets and/or suction outlet covers which are damaged, broken, cracked, missing, or  
unsecured cause severe injury and/or death due to the following entrapment hazards:  
Hair Entrapment- Hair can become entangled in suction outlet cover.  
Limb Entrapment- A limb inserted into an opening of a suction outlet sump or suction outlet cover that  
is damaged, broken, cracked, missing, or not securely attached can result in a mechanical bind or  
swelling of the limb.  
Body Suction Entrapment- A differential pressure applied to a large portion of the body or limbs can result in an  
entrapment.  
Evisceration/ Disembowelment- A negative pressure applied directly to the intestines through an unprotected suction outlet  
sump or suction outlet cover which is damaged, broken, cracked, missing, or unsecured can result in  
evisceration/disembowelment.  
Mechanical Entrapment- There is potential for jewelry, swimsuits, hair decorations, fingers, toes, or knuckles to be caught  
in an opening of a suction outlet cover resulting in mechanical entrapment.  
WARNING - To Reduce the risk of Entrapment Hazards:  
- When outlets are small enough to be blocked by a person, a minimum of two functioning suction  
outlets per pump must be installed. Suction outlets in the same plane (i.e. floor or wall), must be  
installed a minimum of three feet (3’) [0.91 meter] apart, as measured from near point to near  
point.  
- Dual suction fittings shall be placed in such locations and distances to avoid “dual blockage” by  
a user.  
- Dual suction fittings shall not be located on seating areas or on the backrest for such seating areas.  
- The maximum system flow rate shall not exceed the values shown in the “Pipe Sizing Chart” found at the bottom of page 5  
of this manual.  
- Never use pool or spa if any suction outlet component is damaged, broken, cracked, missing, or not securely attached.  
- Replace damaged, broken, cracked, missing, or not securely attached suction outlet components immediately.  
- In addition to two or more suction outlets per pump installed in accordance with latest IAF (formerly NSPI) standards and  
CPSC guidelines, follow all national, state, and local codes applicable.  
- Installation of a vacuum release or vent system, which relieves entrapping suction, is recommended.  
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_____  
______________________________ Page 4 of 15  
WARNING Hazardous Pressure. Pool and spa water circulation systems operate under  
hazardous pressure during start-up, normal operation, and after pump shut-off. Stand clear of circulation  
system equipment during pump start-up. Failure to follow safety and operation instructions could result in  
violent separation of the pump housing and cover due to pressure in the system, which could cause property  
damage, severe personal injury, or death. Before servicing pool and spa water circulation system, all  
system and pump controls must be in off position and filter manual air relief valve must be in open  
position. Before starting system pump, all system valves must be set in a position to allow system water to  
return back to the pool. Do not change filter control valve position while system pump is running. Before starting system pump, fully  
open filter manual air relief valve. Do not close filter manual air relief valve until a steady stream of water (not air or air and water  
mix) is discharged from the valve. All suction and discharge valves MUST be OPEN when starting the circulation system. Failure to  
do so could result in severe personal injury and/or property damage.  
WARNING Separation Hazard. Failure to follow safety and operation instructions could  
result in violent separation of pump components. Strainer cover must be properly secured to pump housing  
with strainer cover lock ring. Before servicing pool and spa circulation system, all system and pump  
controls must be in off position and filter manual air relief valve must be in open position. Do not operate  
pool and spa circulation system if a system component is not assembled properly, damaged, or missing. Do  
not operate pool and spa circulation system unless filter air relief valve body is in locked position in filter  
upper body. All suction and discharge valves MUST be OPEN when starting the circulation system.  
Failure to do so could result in severe personal injury and/or property damage.  
WARNING Never operate or test the circulation system at more than 50 PSI.  
WARNING Fire and burn hazard. Motors operate at high temperatures and if they are not properly isolated from  
any flammable structures or foreign debris they can cause fires, which may cause severe personal injury or death. It is also necessary  
to allow the motor to cool for at least 20 minutes prior to maintenance to minimize the risk for burns.  
WARNING Failure to install according to defined instructions may result in severe personal injury or death.  
General Information  
Introduction  
This manual contains information for the proper installation and operation of the Hayward TriStar Pump Series. The  
instructions in this manual MUST be followed precisely. Failure to install according to defined instructions will void  
warranty.  
Product Benefits  
The new TriStar Pump’s advanced fluid dynamic design optimizes the three essential pump elements to deliver superior flow,  
energy efficiency, and quietness. Plus, the heavy-duty pump and motor construction operates cooler for years of  
dependability. It is the first to feature a Tri-Lock cam and ramp strainer cover design that closes with less than a quarter turn,  
and the TriStar’s super-sized, smooth no-rib basket with extra leaf-holding capacity is easy to clean. TriStar has a variety of  
bases available to seamlessly retrofit to existing filtration systems.  
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TriStarPump Series__________  
Product Specifications  
_____  
______________________________ Page 5 of 15  
HP  
½
¾
FR “A”  
13 5/8”  
13 7/8”  
14 3/8”  
14 3/8”  
14 7/8”  
14 7/8”  
14 7/8”  
14 7/8”  
-
MR “A”  
-
13 3/8”  
13 7/8”  
-
13 7/8”  
14 3/8”  
15 1/8”  
14 7/8”  
14 7/8”  
14 7/8”  
15 5/8”  
-
1
1 *  
1 ½  
1 ½ *  
2
2 *  
2 ½  
2 ½ *  
3
-
17 1/8”  
14 1/2”  
3 **  
*
Two-Speed Pump  
** Three-Phase Pump  
Installation Instructions  
WARNING – This product should be installed and serviced only by a qualified professional.  
Pump Location  
Locate filter as close to pool as practical and run suction lines as direct as possible to reduce friction  
loss. Suction lines should have continuous slope upward from lowest point in line. Joints must be tight  
(but not over-tightened). Suction line diameter must equal or be larger than the discharge line diameter.  
Though the filter is designed for outdoor use, it is strongly advised to place pump and filter in the shade  
to shield them from continuous direct heat. Select a well-drained area that will not flood when it rains. Do NOT install  
pump and filter in a damp or non-ventilated location. Keep motor clean. Pump motors require free circulation of air for  
cooling.  
Pump Mounting  
Install pump on a firm, level base or pad to meet all local and national codes. Fasten pump to base or pad with screws or  
bolts to further reduce vibration and stress on pipe or hose joints. The base MUST be solid, level, rigid, and vibration free.  
Pump mount must:  
Allow pump inlet height to be as close to water level as possible.  
Allow use of short, direct suction pipe (to reduce friction losses).  
Allow for gate valves in suction and discharge piping.  
Be protected from excess moisture and flooding.  
Allow adequate access for servicing pump and piping.  
Pipe Sizing Chart  
MAXIMUM RECOMMENDED SYSTEM FLOW RATE BY PIPE SIZE  
Flow Rate  
GPM [LPM]  
Suction Pipe  
Length *  
Flow Rate  
GPM [LPM]  
Suction Pipe  
Length *  
Flow Rate  
GPM [LPM]  
Suction Pipe  
Length *  
Pipe Size  
[mm]  
Pipe Size  
[mm]  
Pipe Size  
[mm]  
1” [32]  
20 [75]  
5”  
1 ½” [50]  
45 [170]  
80 [300]  
7 ½”  
10”  
2 ½” [75]  
110 [415]  
160 [600]  
12 ½”  
15”  
1 ¼” [40]  
30 [110]  
6 ¼”  
2” [63]  
3” [90]  
* NOTE - It is recommended that a minimum length of straight piping (shown as “L” in above diagram), equivalent  
to 5 pipe size diameters, be used between the pump suction inlet and any plumbing fittings (elbows, valves, etc.).  
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Pump Mounting (cont’d.)  
_____  
_______________________________ Page 6 of 15  
WARNING – Hazardous Pressure. Pumps, filters, and other equipment/ components of a  
swimming pool filtration system operate under pressure. Incorrectly installed and/or improperly tested  
filtration equipment and/or components may fail resulting in severe personal injury or death.  
Plumbing  
Use Teflon tape to seal threaded connections on molded plastic components. All plastic fittings must be new or thoroughly  
cleaned before use. NOTE - Do NOT use Plumber’s Pipe Dope as it may cause cracking of the plastic components.  
When applying Teflon tape to plastic threads, wrap the entire threaded portion of the male fitting with one to two layers of  
tape. Wind the tape clockwise as you face the open end of the fitting, beginning at the end of the fitting. The pump suction  
and outlet ports have molded-in thread stops. Do NOT attempt to force hose connector fitting past this stop. It is only  
necessary to tighten fittings enough to prevent leakage. Tighten fitting by hand and then use a tool to engage fitting an  
additional 1 ½ turns. Use care when using Teflon tape as friction is reduced considerably; do NOT over-tighten fitting or  
you may cause damage. If leaks occur, remove connector, clean off old Teflon tape, re-wrap with one to two additional  
layers of Teflon tape, and re-install connector.  
Fittings restrict flow. For better efficiency, use the fewest possible fittings (but at least two suction outlets). Avoid fittings  
that could cause an air trap. Pool and spa fittings MUST conform to the International Association of Plumbing and  
Mechanical Officials (IAPMO) standards. Use a non-entrapping suction fitting in pool (multiple drains) or double suction  
(skimmer and main drain).  
Electrical  
WARNING – Ground and bond motor before connecting to electrical power supply. Failure  
to ground and bond pump motor can cause serious or fatal electrical shock hazard. Do NOT ground to  
a gas supply line. To avoid dangerous or fatal electrical shock, turn OFF power to motor before  
working on electrical connections. Ground Fault Circuit Interrupter (GFCI) tripping indicates electrical  
problem. If GFCI trips and won’t reset, consult electrician to inspect and repair electrical system. Fire  
Hazard - match supply voltage to motor nameplate voltage. Insure that the electrical supply  
available agrees with the motor’s voltage, phase, and cycle, and that the wire size is adequate for the HP  
(kW) rating and distance from the power source. NOTE - All electrical wiring MUST be performed by a licensed  
electrician, and MUST conform to local codes and NEC regulations. Use copper conductors only.  
Motor Brake Horsepower  
Motor Rated Horsepower  
Motor Electric V/A  
Wire Size / Breaker  
AWG Amps  
10 / 15  
HP (kW)  
1.13 (0.84)  
1.39 (1.04)  
1.85 (1.38)  
2.40 (1.79)  
2.70 (2.01)  
3.60 (2.69)  
3.60 (2.69) *  
1.85 / 0.22 (1.38 / 0.16)  
2.40 / 0.28 (1.79 / 0.21)  
2.70 / 0.33 (2.01 / 0.25)  
0.94 (0.70)  
1.25 (0.93)  
1.65 (1.23)  
HP (kW)  
0.50 (0.37)  
0.75 (0.56)  
1.00 (0.75)  
1.50 (1.12)  
2.00 (1.49)  
3.00 (2.24)  
3.00 (2.24) *  
1.00 / 0.12 (0.75 / 0.09)  
1.50 / 0.18 (1.12 / 0.13)  
2.00 / 0.25 (1.49 / 0.19)  
0.75 (0.56)  
1.00 (0.75)  
1.50 (1.12)  
Voltage  
Amps  
5.3 - 4.9 / 9.8  
7.0 - 6.2 / 12.4  
8.5 - 7.4 / 14.8  
11.2 - 10.2 / 20.4  
11.8 - 11.0  
16.0 - 14.8  
9.6 - 9.4 / 4.7 *  
8.6 - 8.2 ¹  
208 - 230 / 115  
208 - 230 / 115  
208 - 230 / 115  
208 - 230 / 115  
208 - 230  
208 - 230  
208 - 230 / 460 *  
208 - 230  
208 - 230  
208 - 230  
230 / 115  
14  
14  
10 / 15  
15 / 20  
15 / 30  
15  
14 / 12  
14 / 10  
14  
12  
20  
14 *  
14  
15 / 10 *  
15  
11.4 - 10.4 ²  
12.4 - 11.2 ³  
5.4 / 10.8  
14  
14  
14  
14  
15  
15  
10 / 15  
10 / 15  
10 / 20  
15 / 30  
15  
230 / 115  
230 / 115  
230 / 115  
230  
7.0 / 14.0  
7.7 / 15.4  
10.8 / 21.6  
11.5  
14 / 12  
14 / 10  
14  
2.20 (1.64)  
2.60 (1.94)  
2.00 (1.49)  
2.50 (1.86)  
3.45 (2.57)  
3.00 (2.24)  
230  
13.5  
14  
15  
1.85 / 0.22 (1.38 / 0.16)  
2.40 / 0.28 (1.79 / 0.21)  
2.70 / 0.33 (2.01 / 0.25)  
1.50 / 0.18 (1.12 / 0.13)  
2.00 / 0.25 (1.49 / 0.19)  
2.50 / 0.31 (1.86 / 0.23)  
208 - 230  
208 - 230  
208 - 230  
8.6 - 8.2 ¹  
11.4 - 10.4 ²  
12.4 - 11.2 ³  
14  
14  
14  
15  
15  
15  
,
,
¹ ² ³ Low Speed Amps: (¹ 2.8 - 3.0) (² 3.2 - 3.4) (³ 3.8 - 4.1)  
Three-Phase (3Φ) Pump - motor starter required  
*
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Electrical (cont’d.)  
Voltage  
_____  
_______________________________ Page 7 of 15  
Voltage at motor MUST NOT be more than 10% above or below motor name plate rated voltage, or motor may  
overheat, causing overload tripping and reduced component life. If voltage is less than 90% or more than 110% of  
rated voltage when motor is running at full load, consult power company.  
Grounding And Bonding  
Install, ground, bond, and wire motor in accordance with local or national electrical code requirements.  
Permanently ground motor. Use green ground terminal provided under motor canopy or access place; use size and  
type wire required by code. Connect motor ground terminal to electrical service ground.  
Bond motor to pool structure. Bonding will connect all metal parts within and around the pool with a continuous  
wire. Bonding reduces the risk of a current passing between bonded metal objects, which could potentially cause  
electrical shock if grounded or shorted. Reference NEC codes for all wiring standards including, but not limited  
to, grounding, bonding and general wiring procedures.  
Use a solid copper conductor, size 8 or larger. Run wire from external bonding lug to reinforcing rod or mesh.  
Connect a No. 8 AWG (8.4 mm2) solid copper bonding wire to the pressure wire connector provided on the motor  
housing and to all metal parts of swimming pool, spa, or hot tub, and to all electrical equipment, metal piping  
(except gas piping), and conduit within 5 ft. (1.5 m) of inside walls of swimming pool, spa, or hot tub.  
Wiring  
WARNING – All wiring must be done by a licensed electrician.  
Pump MUST be permanently connected to circuit. If other lights or appliances are also on the same circuit, be sure  
to add their amp loads before calculating wire and circuit breaker sizes. Use the load circuit breaker as the Master  
On-Off switch.  
Install a Ground Fault Circuit Interrupter (GFCI) in circuit; it will sense a short-circuit to ground and disconnect  
power before it becomes dangerous to pool users. For size of GFCI required and test procedures for GFCI, see  
manufacturer’s instructions. In case of a power outage, check GFCI for tripping, which will prevent normal pump  
operation. Reset if necessary.  
Start-Up & Operation  
Prior to Start-Up  
NOTE - If it is necessary to perform a pressure test, prior to initial use to ensure pump is functioning properly, then the  
following criteria should be maintained for this test:  
1. Have a professional perform this test.  
2. Ensure all pump and system components are sealed properly to prevent leaks.  
3. Remove any trapped air in the system by fully opening filter manual air relief valve until a  
steady stream of water (not air or air and water mix) is discharged from the valve.  
4. Allow no more than 50 psi (345 kPa) at a water temperature no higher than 100° F (38° C).  
5. Run pressure test for no longer than 24 hours. Immediately inspect all parts to verify they are  
intact and functioning properly.  
WARNING - If pump is being pressure tested (50 PSI MAXIMUM), be sure pressure  
has been released, using the filter manual air relief valve, before removing strainer cover.  
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WARNING – All suction and discharge valves MUST be OPEN, as well as filter air relief  
valve (if available) on filter, when starting the circulating pump system. Failure to do so could result in  
severe personal injury.  
Starting/Priming the Pump:  
Fill strainer housing with water to suction pipe level. If water leakage occurs from anywhere on the pump or filter, DO  
NOT start the pump. If no leakage occurs, stand at least 10 feet from pump and/or filter and proceed with starting the  
pump.  
WARNING – Return to filter to close filter manual air relief valve when a steady stream of water (not air or air  
and water) is discharged from valve. Failure to do so could result in severe personal injury.  
ATTENTION – NEVER OPERATE THE PUMP WITHOUT WATER. Water acts as a coolant and  
lubricant for the mechanical shaft seal. NEVER run pump dry. Running pump dry may damage seals, causing leakage,  
flooding, and voids warranty. Fill strainer housing with water before starting motor.  
ATTENTION – Do NOT add chemicals to pool/spa system directly in front of pump suction. Adding undiluted  
chemicals may damage pump and voids warranty.  
ATTENTION – Before removing strainer cover:  
1. STOP PUMP before proceeding.  
2. CLOSE VALVES in suction and outlet pipes.  
3. RELEASE ALL PRESSURE from pump and piping system using filter manual air relief valve. See filter  
owner’s manual for more details.  
4. If water source is higher than the pump, pump will prime itself when suction and outlet valves are opened. If  
water source is lower than the pump, unscrew and remove strainer cover; fill strainer housing with water.  
5. Clean and lubricate strainer cover O-ring with "Jack's 327" if necessary.  
6. Replace strainer cover on strainer housing; turn clockwise to tighten cover.  
NOTE - Tighten strainer cover lock ring by hand only (no wrenches).  
Before re-starting pump, see “Starting/Priming the Pump” instructions.  
ATTENTION – Wait five (5) seconds before re-starting pump. Failure to do so may cause reverse rotation of  
motor and consequent serious pump damage.  
Turn on power and wait for pump to prime, which may take up to five (5) minutes. Priming time will depend on vertical  
length of suction lift and horizontal length of suction pipe. If pump does NOT prime within five minutes, stop motor and  
determine cause. Be sure all suction and discharge valves are open when pump is running. See Troubleshooting Guide.  
Maintenance  
Clean strainer basket regularly. Do NOT strike basket to clean. Inspect strainer cover gasket regularly and replace as  
necessary.  
Hayward pumps have self-lubricating motor bearings and shaft seals. No lubrication is necessary.  
Keep motor clean. Insure motor air vents are free from obstruction to avoid damage. Do NOT use water to hose off  
motor.  
Occasionally, shaft seals must be replaced, due to wear or damage. Replace with genuine Hayward seal assembly kit.  
See “Shaft Seal Change Instructions” in this manual.  
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Storage/Winterization  
WARNING – Separation Hazard. Do not purge the system with compressed air. Purging  
the system with compressed air can cause components to explode, with risk of severe injury or death to  
anyone nearby. Use only a low pressure (below 5 PSI), high volume blower when air purging the pump,  
filter, or piping.  
ATTENTION – Allowing the pump to freeze will void the warranty.  
ATTENTION – Use ONLY propylene glycol as antifreeze in your pool/spa system. Propylene glycol is non-  
toxic and will not damage plastic system components; other anti-freezes are highly toxic and may damage plastic components  
in the system.  
Drain all water from pump and piping when expecting freezing temperatures or when storing pump for a long time (see  
instructions below). Gravity drain system as far as possible.  
Keep motor dry and covered during storage. To avoid condensation/corrosion problems, do NOT cover or wrap pump with  
plastic film or bags.  
Storing Pump For Winterization  
WARNING – To avoid dangerous or fatal electrical shock hazard, turn OFF power to motor  
before draining pump. Failure to disconnect power may result in serious personal injury or death.  
1. Drain water level below all inlets to the pool.  
2. Remove drain plugs and strainer cover from strainer housing. (See Parts Diagram on page 11 of  
this manual for pump component locations.)  
3. Disconnect pump from mounting pad, wiring (after power has been turned OFF), and piping.  
4. Once the pump is removed of water, re-install the strainer cover and drain plugs. Store pump in a  
dry area.  
Shaft Seal Change Instructions  
IMPORTANT SAFETY INSTRUCTIONS  
PLEASE READ AND FOLLOW ALL INSTRUCTIONS  
When servicing electrical equipment, basic safety precautions should always be observed including the following. Failure to follow  
instructions may result in injury.  
A.  
WARNING To reduce risk of injury, do not permit children to use this product.  
B. Disconnect all electrical power service to pump before beginning shaft seal replacement.  
C. Only qualified personnel should attempt rotary seal replacement. Contact your local authorized Hayward Dealer or  
service center if you have any questions.  
Exercise extreme care in handling both the rotating and the stationary sections of the two-part replacement seal. Foreign matter or  
improper handling will easily scratch the graphite and ceramic sealing surfaces.  
Removing the Motor Assembly (See Parts Diagram on page 11 of this manual for pump component locations.)  
1. Remove the six (6) 5/16" x 2" hex head bolts (item #17), which hold the motor assembly to the pump/strainer  
housing (item #3), using a 1/2" wrench or socket.  
2. Slide the motor assembly out of the pump/strainer housing (item #3), exposing the diffuser (item #9). Remove the  
two diffuser screws (item #7), and pull the diffuser (item #9) off of the seal plate (item #15) to expose the impeller  
(item #12).  
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Removing the Impeller (See Parts Diagram on page 11 of this manual for pump component locations.)  
3. Remove the motor canopy by removing the two (2) screws and pulling the canopy away from the motor.  
4. To prevent motor shaft from turning, carefully place a 7/16" open-end wrench over the two (2) flats on the end of  
the shaft.  
5. Rotate the impeller screw (item #10) clockwise (note that screw has left-hand thread) and remove. Remove the  
impeller (item #12) by rotating counterclockwise.  
Removing the Ceramic Seat (See Parts Diagram on page 11 of this manual for pump component locations.)  
6. Remove the spring seal assembly (item #13) and seal plate (item #15) from the motor by removing the four (4) 3/8”  
x 1” bolts (item #18) that secure it to the motor, using a 9/16" wrench or socket. Remove the motor support bracket  
(item #20) from the seal plate (item #15).  
7. Press the ceramic seat with rubber cup out of the seal plate (item #15). If tight, use a small screwdriver to tap seal  
out.  
STOP - Clean all recesses & parts to be reassembled. Inspect gaskets & replace if necessary.  
Seal Installation (See Parts Diagram on page 11 of this manual for pump component locations.)  
8. Clean and lightly lubricate the motor shaft and seal recesses in the seal plate (item #15) with a dilute solution of non-  
granulated liquid-type soap. Gently wipe the polished face of the ceramic seal with a soft cotton cloth. Lubricate the  
rubber cup on the ceramic seat and press it firmly into the recess of the seal plate (item #15), with the polished  
ceramic surface facing out.  
9. Reassemble the motor to the seal plate (item #15) using the four (4) 3/8” x 1” bolts (item #18), and re-attach the  
motor support (item #20) to the seal plate (item #15).  
10. Gently wipe the black, polished surface of the spring seal assembly (item #13) with a soft cotton cloth.  
11. Press the spring seal assembly (item #13) onto the motor shaft, with the black polished surface facing the ceramic  
seat.  
Replacing the Impeller and Diffuser (See Parts Diagram on page 11 of this manual for pump component locations.)  
12. Screw the impeller (item #12) onto the motor shaft in a clockwise direction, and screw the impeller screw (item #10)  
into the motor shaft in a counterclockwise direction. Tighten snugly by holding motor shaft with wrench as noted in  
step #4. Place the impeller ring (item #11) back onto the impeller (item #12), with flange facing towards the  
diffuser (item #9).  
13. Place the diffuser (item #9) over the impeller (item #12) and onto the seal plate (item #15), aligning the three pins on  
the diffuser (item #9) with the three holes on the seal plate (item #15). Replace the two diffuser screws (item #7).  
Replacing the Motor Assembly (See Parts Diagram on page 11 of this manual for pump component locations.)  
14. Re-attach motor canopy using the two (2) hex headed screws. Slide the motor assembly, with the diffuser (item #9)  
in place, into pump/strainer housing (item #3), being careful not to disturb the diffuser gasket (item #8).  
15. Fasten assembly to pump/strainer housing (item #3) using the six (6) 5/16" x 2" bolts (item #17). (Be sure housing  
gasket (item #14) is in place, and lubricated. Replace if damaged). Tighten bolts alternately and evenly to 185 inch-  
pounds according to housing bolt torque pattern detail.  
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TriStarPump Series ___________________  
_____________________________Page 11 of 15  
Replacement Parts  
Parts Diagram  
Detail of motor  
canopy with screws.  
Parts Listing  
Ref. No. Part No.  
Description  
Ctn. Qty.  
1
2
3
4
SPX3200UNKIT  
Union Connector Kit (Includes Union Nut, Union Connector, Union Gasket - 2 ea.)  
1
1
SPX3200UG  
SPX3200A  
Union Gasket  
Pump Strainer Housing, 2” x 2 1/2” with Drain Plugs, threaded style  
1
SPX3200DLS  
SPX3200DLSB  
SPX3200S  
Strainer Cover Kit (Includes Strainer Cover, Lock Ring, O-Ring)  
10  
10  
10  
15  
1
Strainer Cover Kit (Biguanide Sanitizer Applications Only; NOT Pressure Testable)  
5
6
Strainer Cover O-Ring  
Strainer Basket  
Diffuser Screw  
Diffuser O-Ring  
Diffuser  
SPX3200M  
SPX3200Z8  
SPX4000Z1  
SPX3200B3  
SPX3200Z1  
SPX3021R  
7
8
10  
1
9
10  
11  
Impeller Screw  
Impeller Ring  
1
1
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TriStarPump Series ___________________  
Parts Listing (cont’d.)  
_________________________  
Page 12 of 15  
Ref. No. Part No.  
Description  
Ctn. Qty.  
12  
SPX3205C  
SPX3207C  
SPX3207CM  
SPX3210C  
SPX3215C  
SPX3220C  
SPX3230C  
SPX3200SA  
SPX3200T  
Impeller for ½ HP with Impeller Screw  
Impeller for ¾ HP with Impeller Screw  
10  
10  
10  
10  
10  
10  
10  
10  
10  
1
Impeller for 1 HP with Impeller Screw (Max Rate)  
Impeller for 1 HP with Impeller Screw (Full Rate)  
Impeller for 1 ½ HP with Impeller Screw  
Impeller for 2 HP with Impeller Screw  
Impeller for 3 HP with Impeller Screw  
Shaft Seal Assembly  
13  
14  
Housing O-Ring  
15  
SPX3200E  
SPX3200Z211  
SPX3200Z3  
SPX3200Z5  
SPX4000FG  
SPX3200GA  
SPX3200WF  
SPX3200SR  
Seal Plate  
16  
Housing Insert/Seal Plate Spacer Kit  
Housing Bolt  
1
17  
10  
1
18  
Motor Bolt  
19  
Drain Plug with O-Ring  
10  
1
20  
Bracket, Motor Support, TriStar  
Base, Short Riser, TriStar  
Base, Tall Riser, TriStar  
21 *  
22 *  
1
1
Pump SKU Detail  
Model P/N  
Motor P/N  
Power End P/N  
SPX3205Z1PE  
SPX3207Z1PE  
SPX3210Z1PE  
SPX3215Z1PE  
SPX3220Z1PE  
SPX3230Z1PE  
SPX3210Z2PE  
SPX3215Z2PE  
Impeller P/N  
SPX3205C  
SPX3207C  
SPX3210C  
SPX3215C  
SPX3220C  
SPX3230C  
SPX3210C  
SPX3215C  
SPX3220C  
SPX3230C  
SPX3205C  
SPX3207CM  
SPX3210C  
SPX3215C  
SPX3220C  
SPX3230C  
SPX3210C  
SPX3215C  
SPX3220C  
SP3205EE  
SP3207EE  
SP3210EE  
SP3215EE  
SP3220EE  
SP3230EE  
SP32102EE  
SP32152EE  
SP32202EE  
SP323063  
SPX3205Z1BER  
SPX3207Z1BER  
SPX3210Z1BER  
SPX3215Z1BER  
SPX3220Z1BER  
SPX3230Z1BER  
SPX3210Z2BER  
SPX3215Z2BER  
SPX3220Z2BER  
SPX3230Z1DR  
SPX3205Z1MR  
SPX3207Z1MR  
SPX3210Z1MR  
SPX3215Z1MR  
SPX3220Z1MR  
SPX3225Z1MR  
SPX3210Z2MER  
SPX3215Z2MER  
SPX3220Z2MER  
SPX3220Z2PE  
SPX3230Z1PE3  
SPX3205X7Z1PE  
SPX3207X10Z1PE  
SPX3210X15Z1PE  
SPX3215X20Z1PE  
SPX3220X25Z1PE  
SPX3225X30Z1PE  
SPX3210X15Z2PE  
SPX3215X20Z2PE  
SPX3220X25Z2PE  
SP3205X7  
SP3207X10  
SP3210X15  
SP3215X20  
SP3220X25  
SP3225X30  
SP3210X152  
SP3215X202  
SP3220X252  
NOTE – Power end assembly includes parts #7-18 and motor.  
* STA-RITE is a registered trademark of Sta-Rite Industries, Inc. and WHISPERFLO is a registered trademark of Pentair Water Pool & Spa, Inc., which are used  
herein for identification purposes only. These are retrofit bases for existing STA-RITE and WHISPERFLO pump installations. Sta-Rite Industries, Inc. and Pentair  
Water Pool & Spa, Inc. are not affiliated with Hayward Pool Products.  
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TriStarPump Series  
____________________Page 13 of 15  
Troubleshooting  
Motor Will NOT Start – Check For:  
Make sure the terminal board connections agree with the wiring diagram on motor data plate label. Be sure motor is wired  
for available field supply voltage (see pump operating label).  
1. Improper or loose wiring connections; open switches or relays; tripped circuit breakers, GFCI’s, or blown fuses.  
Solution: Check all connections, circuit breakers, and fuses. Reset tripped breakers or replace blown fuses.  
2. Manually check rotation of motor shaft for free movement and lack of obstruction.  
Solution: Refer to Steps 4 & 5 of “Shaft Seal Change Instructions” in this manual.  
3. If you have a timer, be certain it is working properly. Bypass it if necessary.  
Motor Shuts OFF – Check For:  
1. Low voltage at motor or power drop (frequently caused by undersized wiring or extension cord use).  
Solution: Contact qualified professional to check that the wiring gauge is heavy enough.  
NOTE: Your Hayward pump motor is equipped with an “automatic thermal overload protector.” The motor will  
automatically shut off if power supply drops before heat damage can build up causing windings to burn out. The “thermal  
overload protector” will allow the motor to automatically restart once the motor has cooled. It will continue to cut On/Off  
until the problem is corrected. Be sure to correct cause of overheating.  
Motor Hums, But Does NOT Start – Check For:  
1. Impeller jammed with debris.  
Solution: Have a qualified repair professional open the pump and remove the debris.  
Pump Won't Prime, Check For:  
1. Empty pump/strainer housing.  
Solution: Make sure pump/strainer housing is filled with water and cover o-ring is clean. Ensure o-ring is properly seated in  
the cover o-ring groove. Ensure o-ring sealing surface is lubricated with “Jack’s 327” and that strainer cover is locked firmly  
in position. Lubricant will help to create a tighter seal.  
2. Loose connections on suction side.  
Solution: Tighten pipe/union connections.  
NOTE - Any self-priming pump will not prime if there are suction air leaks. Leaks will result in bubbles emanating from  
return fittings on pool wall.  
3. Leaking O-ring or packing glands on valves.  
Solution: Tighten, repair, or replace valves.  
4. Strainer basket or skimmer basket loaded with debris.  
Solution: Remove strainer housing cover or skimmer cover, clean basket, and refill strainer housing with water. Tighten  
cover.  
5. Suction side clogged.  
Solution: Contact a qualified repair professional.  
Block off to determine if pump will develop a vacuum. You should have 5” - 6” of vacuum at the strainer cover (Only your  
pool dealer can confirm this with a vacuum gauge). You may be able to check by removing the skimmer basket and  
holding your hand over the bottom port with skimmer full and pump running. If no suction is felt, check for line blockage.  
a. If pump develops a vacuum, check for blocked suction line or dirty strainer basket. An air leak in the suction  
piping may be the cause.  
b. If pump does not develop a vacuum and pump has sufficient “priming water”:  
i. Re-check strainer housing cover and all threaded connections for suction leaks. Check if all system  
hose clamps are tight.  
ii. Check voltage to ensure that the motor is rotating at full RPM’s.  
iii. Open housing cover and check for clogging or obstruction in suction. Check impeller for debris.  
iv. Remove and replace shaft seal only if it is leaking.  
Low Flow – Generally, Check For:  
1. Clogged or restricted strainer or suction line.  
Solution: Contact a qualified repair professional.  
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TriStarPump Series ___________________  
Low Flow – Generally, Check For: (cont’d.)  
____________________________ Page 14 of 15  
2. Undersized pool piping.  
Solution: Correct piping size.  
3. Plugged or restricted discharge line of filter, valve partially closed (high gauge reading).  
Solution: Sand filters – backwash as per manufacturer’s instructions; D.E. filters – backwash as per manufacturer’s  
instructions; Cartridge filters – clean or replace cartridge.  
4. Air leak in suction (bubbles issuing from return fittings).  
Solution: Re-tighten suction and discharge connections using Teflon tape. Inspect other plumbing connections and tighten  
as required.  
5. Plugged, restricted, or damaged impeller.  
Solution: Replace including new seal assembly.  
Noisy Pump – Check For:  
1. Air leak in suction piping, cavitations caused by restricted or undersized suction line or leak at any joint, low water level  
in pool, and unrestricted discharge return lines.  
Solution: Correct suction condition or throttle return lines, if practical. Holding hand over return fitting will sometimes  
prove this point or putting in a smaller eyeball fitting.  
2. Vibration due to improper mounting, etc.  
Solution: Mount the pump on a level surface and secure the pump to the equipment pad.  
3. Foreign matter in pump housing. Loose stones/debris hitting impeller could be cause.  
Solution: Clean the pump housing.  
4. Motor bearings noisy from normal wear, rust, overheating, or concentration of chemicals causing seal damage which will  
allow chlorinated water to seep into bearings wiping out the grease causing bearing to whine.  
Solution: All seal leaks should be replaced at once.  
© Hayward Pool Products, Inc. 2005  
All rights reserved.  
PRODUCT REGISTRATION  
(Retain For Your Records)  
DATE OF INSTALLATION ____________________  
INITIAL PRESSURE GAUGE READING (CLEAN FILTER) _______________________  
PUMP MODEL ________________  
FILTER MODEL ________________  
HORSEPOWER  
_______________________  
SERIAL NUMBER _______________________  
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TriStarPump Series  
Page 15 of 15  
HAYWARD® LIMITED WARRANTY  
This pump was inspected before shipment from our plant. To original purchasers of this pump, Hayward Pool  
Products, Inc., 620 Division Street, Elizabeth, New Jersey, warrants its products free from defects in materials and  
workmanship for a period of ONE (1) year from the date of purchase.  
Parts which fail or become defective during the warranty period, except as a result of freezing, negligence, improper  
installation, use, or care, shall be repaired or replaced, at our option, without charge, within 90 days of the receipt of  
defective product, barring unforeseen delays.  
To obtain warranty replacements or repair, defective components or parts should be returned, transportation paid, to  
the place of purchase, or to the nearest authorized Hayward service center. For further Hayward dealer or service  
center information, contact Hayward customer service department. No returns may be made directly to the factory  
without the express written authorization of Hayward Pool Products, Inc.  
To original purchasers of this pump, Hayward Pool Products, Inc. warrants its pump housing/strainer to be free from  
defects in materials and workmanship for a period of ONE (1) year from the date of purchase.  
Pump housing/strainers which become defective during the warranty period, except as a result of freezing,  
negligence, improper installation, use or care, or as the result of a use in association with an automatic valving  
system, shall be repaired, at our option, without charge.  
All other conditions and terms of the standard warranty apply.  
Hayward shall not be responsible for cartage, removal and/or reinstallation labor or any other such costs incurred in  
obtaining warranty replacements.  
The Hayward Pool Products warranty does not apply to components manufactured by others. For such products, the  
warranty established by the respective manufacturer will apply.  
Some states do not allow a limitation on how long an implied warranty lasts, or the exclusion or limitation of  
incidental or consequential damages, so the above limitation or exclusion may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.  
Hayward Pool Products, Inc.  
620 Division Street  
*Supersedes all previous publications.  
Elizabeth, NJ 07207  
Retain this Warranty Certificate (upper portion) in a safe and convenient location for your records.  
DETACH HERE: Fill out bottom portion completely and mail within 10 days of purchase/installation, or register online at  
WWW.HAYWARDPOOL.COM.  
------------------------------------------------------------------------------------------------------------  
Mail to: Hayward Pool Products, Inc., 620 Division Street, Elizabeth, NJ 07207, Attn: Warranty Dept.  
Warranty Registration Card  
Name__________________________________________________  
Years pool has been in service less than 1 1-3 3-5 5-10  
Address________________________________________________  
City______________________ State_________ Zip____________  
E-mail Address__________________________________________  
Purchased from:  
Company name________________________________________________  
Address_______________________________________________________  
City__________________________ State_________ Zip_______________  
Product Purchased ______________________________________  
Product Serial No. _______________________________________  
Please send me more information on these other  
products from Hayward:  
New Installation  
Replacement  
Type of In-Ground Pool:  
Pump  
Chlorinator  
Salt/Chlorine Generator  
Filter  
Automatic Pool Cleaner  
Light  
Vinyl Fiberglass Gunite  
Skimmer  
Heater  
Heat Pump  
Controls  
Size of Pool______________________________________  
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