VTech Cordless Telephone VT5875 User Manual

Users Manual  
Model: VT5875  
 
Table of contents  
Delete all calls                                         29  
Dial a displayed number                               29  
Store a call history record in the directory            30  
Voicemail                                                 31  
Access voicemail                                      31  
Clear voicemail                                        31  
Program the voicemail access keys                   31  
Program password                                    32  
Program the VOICEMAIL key                         32  
Program the PLAY key                                32  
Program the SKIP key                                 33  
Programm the ERASE key                            33  
Reset all codes                                        33  
Custom pay-per-use (PPU) features                     34  
PPU keys on base                                     34  
PPU keys on handset                                 34  
Change PPU key setting                              35  
Change auto call back number                       35  
Change three-way calling number                    36  
Change repeat dialing number                        36  
Reset all codes                                        36  
Batteries                                                 37  
Battery care and maintenance                        37  
Replacing the handset battery                        37  
Additional information . . . . . . . . . . . . . . . . 38  
Troubleshooting                                         38  
Maintenance                                             45  
Warranty                                                 45  
Important safety instructions                             47  
FCC, ACTA and IC regulations                          48  
The RBRC® seal                                         49  
Technical specifications                                 50  
Index                                                     51  
 
Before you begin  
Parts checklist  
1  Handset  
2  Base unit  
Important!  
Before using this  
telephone, you  
must read the  
important safety  
instructions on  
page 47  
3  Charger  
4  Battery  
5  Telephone line cord  
6  Belt clip  
7  Base wall mounting bracket  
8  AC power adapter  
9  Charger power adater  
10  User’s manual  
Base unit  
Handset  
Charger  
To purchase replacement  
batteries, visit us on the web  
at www vtechphones com or  
call VTech Communications,  
Inc  at 1-800-595-9511  In  
Canada, contact VTech  
TelecommunicationsCanada  
Ltd  at www vtechcanada  
com or 1-800-267-7377  
Battery  
Telephone  
line cord  
Belt clip  
Base wall mounting  
bracket  
Charger  
power adapter  
User’s manual  
Ac power adapter  
3
 
Installation  
Choose location  
Install handset battery  
a) Align the two holes in the plug with  
the socket pins, then snap the plug  
into place  
For maximum performance of your cordless  
telephone system:  
1  Choose a central location for your base  
Use only the VTech  
battery pack supplied  
with your phone  
Place the handset in  
its telephone base  
when not in use to  
ensure optimum  
b) Place the battery in the compartment  
unit  
c) Replace cover by sliding it up into  
2  Install your phone(s) as far away as  
possible from any other cordless  
(wireless) devices such as cordless  
telephones, 802 11 wireless routers (for  
example, WiFi), etc  
3  Install your phone(s) as far away  
as possible from other electronic  
equipment such as microwave ovens,  
televisions, computers, etc  
place  
d) Place the handset in its base when  
not in use to ensure maximum daily  
performance  
e) Be sure to charge the battery for a  
minimum of 16 hours before using your  
phone  
performance  
CAUTION: To reduce  
the risk of fire or injury,  
read and follow these  
instructions:  
1  Use only the battery  
supplied, or quivalent  
2  Do not open or  
4  Install your telephone equipment away  
from heat sources and sunlight  
5  Avoid excessive moisture, dust or  
mutilate the battery  
Released electrolyte  
is corrosive and may  
cause damage to the  
eyes or skin It may  
be toxic if swallowed  
3  Exercise care in  
extreme cold  
handling battery in  
order not to short  
the battery with  
conducting materials  
such as rings,  
bracelets, and keys  
The battery or  
conductor may  
overheat and cause  
burns  
 
Installation  
Power guard/spare battery charger feature  
Your phone can use the spare battery in the base unit to provide operational backup in the event of a  
power failure  With a fully charged battery in the spare battery charger, you will still be able to place  
and receive calls from the handset for up to 1 5 hours  
When using the  
phone during  
power backup  
mode, audio  
quality may be  
compromised  
due to reduced  
power availability  
The spare battery can also be used to replace a drained handset battery, ensuring uninterrupted use  
A spare battery can be purchased from most retail stores that carry electronic equipment  
1  Open the spare battery compartment by pressing the lever on the cover as shown below in diagram  
one  Then pull the compartment cover up, as shown in diagram two  
2  Align the two holes in the plug with the socket pins, then snap the plug into place  Place the battery  
in the charger as shown in the diagram below  
3  Replace the spare battery compartment cover  The spare battery takes 16 hours to fully charge a  
drained battery  
 
Installation  
Connect power to telephone base/handset chargers  
1  Plug the power adapter into an electrical outlet not controlled by a wall switch, and the connector  
into the bottom of the telephone base  
Caution: Use only  
the VTech power  
supply provided  
with your phone  
2  Choose the location for your charger, and plug its power supply into an electrical outlet  
Modular  
telephone jack  
Standard  
electrical outlet  
Standard  
electrical outlet  
Connect to phone line  
Plug one end of the telephone line cord into the jack at the bottom of the telephone base, Then plug  
the other end of the cord into the wall outlet  
 
Installation  
Wall mounting  
Your phone base unit is designed to mount on a standard telephone wall plate  Wall mounting  
is optional  
1  Run the power and telephone line cords through the slots in the bracket, connecting them to the  
jacks located on the underside of the base.  
2  Plug the adapter into an electrical outlet, and the connector to the bottom of the base unit  
3. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to  
the wall jack.  
4  Line up the tabs on the wall mount adapters with the holes at the bottom of the base unit  Snap  
the wall mount bracket firmly in place.  
5. Mount the base unit on the wall. Position the base unit so the mounting studs will fit into the holes  
on the wall mount bracket  Slide base unit down on the mounting studs until it locks into place  
 
Installation  
Charge the handset battery  
Place the handset in the base  Be sure to charge the battery for at least 16 hours before using your  
• Your phone contains  
an internal noise filter  
(for DSL subscribers)  
This means, If you  
subscribe to DSL  
service, you  
phone  
Check for dial tone  
After the batteries are charged, pick up the handset and press ON; you should hear a dial tone  If  
you do not, try this phone in another phone jack.  
shouldn’t experience  
interference or noise  
when using your  
phone due to your  
DSL service  
Belt clip (optional)  
8
 
Registration  
Your phone can operate up to four handsets  To order additional handsets call the supplier  
To register your accessory handsets  
The 15-digit base  
ID code may  
contain numbers  
and characters,  
including 0  
through 9 and *  
Make sure you  
enter all 15 digits  
ENTER BASE ID  
1  After charging the battery, the screen will display:  
2  On the base unit, press MENU/SEL, then scroll to DISPLAY BASE ID,  
press MENU/SEL  
###############  
3  Enter the 15 digit base unit ID code, If you make a mistake, press the  
DELETE/MUTE key to backspace (delete characters), then enter the  
correct information  
4  Press MENU/SELECT to complete the registration process  
5  Once a valid base ID code has been entered, the display will blank for  
a second or two, and then show:  
6  If the base accepts the new handset, after several seconds the new  
handset will show:  
Where X is the new handset number assigned, sequentially, by the base  
SEARCHING...  
HANDSET X  
If you do not  
enter the correct  
digit sequence,  
you will hear an  
error tone  Press  
DELETE/MUTE  
key to backspace  
to erase a  
Re-register existing handsets to a new base  
1  Install your new base unit, the handset(s) will display SEARCHING…,  
press and hold the MENU/SELECT button for two seconds  
2  The handset will display:  
3  Follow steps 2 through 6 in To register your accessory handsets  
character(s) and  
carefully re-enter  
the base ID code  
De-registering all  
system handsets  
will prevent any  
handset from  
placing calls until  
the handset is  
re-register to the  
base  
ENTER BASE ID  
###############  
above  
De-register all system handsets  
1  With the phone in idle, press *883ꢁꢂꢂ# on the base  
2  Then press MENU/SEL, IN USE and CHARGE, the POWER LED will  
illuminate briefly before returning to idle.  
ENTER BASE ID  
3  This will erase all handsets registered to the base  The handsets will  
now prompt you to:  
###############  
4  Re-register the handset(s) to base by following steps 2 through 6 in To  
register your accessory handsets above  
 
Handset and base indicators  
Handset display  
Icon  
MUTE  
NEW  
Description  
Turns on when the microphone is muted  
Turns on when there are new call log entries  
Turns on when the ringer is muted  
Low battery indicator and charging indicator  
LED is on when in handsfree mode  
VOICEMAIL  
On when new voicemail is detected  Service must be subscribed through your  
local telephone company  
ꢀ0  
 
Handset and base indicators  
Base display  
Icon  
MUTE  
Description  
• MUTE turns on when the microphone is muted  
• LED is on when microphone is muted  
• In the event of a  
power failure, if  
a spare battery  
is charging in the  
base, the base  
will go into backup  
mode and use the  
spare battery for  
power  
NEW  
Turns on when there are new call log entries  
Turns on when the ringer is muted  
Displays when spare battery is charging in the base unit  
IN USE  
On when the phone is off hook  
CHARGE  
On when the handset is charging in the base  
VOICEMAIL  
On when new voicemail is detected  Service must be subscribed through  
your local telephone company  
LED is on when base speakerphone is in use  
SPARE BATT  
• LED flashes when the base is operating on spare battery power.  
• LED is on when a spare battery is charging and the power adapter is  
plugged into the base  
ꢀꢀ  
 
Handset layout  
1  Antenna  
2  CID  
3  Redial/pause  
4. On/flash  
5  Dialing key (0 - 9, *, #)  
6  Voicemail  
7  Play  
8  Skip  
9  Menu/select  
10  
11  Speaker  
12  Mute/delete  
13  Off/clear  
14  Billed services  
15  Intercom  
16  Erase X  
16  
ꢀꢁ  
 
Base unit layout  
1  Intercom  
2  In use  
3  Spare battery  
4  Charge  
23  
5  Microphone  
6  Auto call back  
7  Three-way calling  
8  Repeat dialing  
9  Number keys  
10  Speaker  
11  Mute  
12  Flash  
13  Redial/pause  
14  CID  
15  EXIT  
16  Delete  
17  
18  Menu/select  
19  Skip  
20  Volume  
21  Erase  
22  Voicemail  
23  Play  
ꢀ3  
 
Telephone operation  
Making calls  
From the handset:  
Press ON (or, SPEAKER (  
Dial the phone number  
-OR-  
) to use the handset speakerphone feature)  
Dial the phone number first; then press ON or SPEAKER (  
)  
As you are entering numbers, press DELETE/MUTE or OFF/CLEAR to  
backspace and make corrections, or press and hold PAUSE to enter a three  
second dialing pause  Press OFF to end your call  
From the base unit  
Press SPEAKER (  
)  Dial the phone number  
-OR-  
Enter the phone number first; then press SPEAKER (  
)
As you are entering numbers, press DELETE or EXIT to backspace and make  
corrections, or press and hold PAUSE to enter a three second dialing pause  
Press SPEAKER (  
) to end your call  
Answering calls  
From the handset  
Press ON, SPEAKER or any of the number keys  
Press OFF to end your call  
From the base unit  
Press SPEAKER (  
) or any of the dialing keys (0-9, *, #)  
Press SPEAKER (  
) to end your call  
ꢀꢂ  
 
Telephone operation  
Flash function  
You can use your phone with services such as call waiting  When you receive a call waiting signal,  
simply press the FLASH key to switch to the new call  Press FLASH again to switch back to the  
original call  
Use FLASH to  
access other  
phone company  
subscriber  
services, as  
described by your  
provider  
Redial function  
Press REDIAL to display the last telephone number dialed from the handset or base unit (up to  
32 digits)  Use or to scroll through the five previously dialed numbers.  
When the beginning or the end of the redial list is reached, a double beep will sound  
When the desired number is reached, press ON or SPEAKER ( ) to dial  
• Press DELETE/MUTE on the handset (or DELETE on the base) to delete the number from the  
redial memory  
To end a  
conference call,  
press OFF at  
he handset or  
on the base  
The conference  
call will not be  
terminated until  
all handsets or  
base unit have  
disconnected  
from the call  
Press OFF/CLEAR on the handset (or EXIT on the base) to exit the redial review list  
Mute function  
PHONE  
00:00:25  
• During an active call, press the MUTE key on handset or base unit  
to disable the microphone  The screen will display:  
• Press MUTE again to return to normal two way conversation  
MICROPHONE MUTED  
MUTE  
MICROPHONE ON will display briefly.  
Conference call  
Your phone is capable of supporting conference calls between system handsets or base  It is possible  
to establish a conference between any two handsets (or a handset and the base) and the external  
line  
If a handset or base already has a connection to the external line, and  
any other handset or base goes off-hook, a conference is immediately  
PHONE  
00:00:25  
established  The handsets will show:  
ꢀꢃ  
 
Telephone operation  
Volume control  
Press the VOLUME button  
on the handset or press the VOLUME button on the base to adjust  
listening volume  Each button press raises or lowers volume by one level  When you change the  
volume level, the new setting is saved  The new volume level will be applied each time you use the  
handset, speakerphone or headset  
If the returned  
call is not  
answered within  
30 seconds, the  
external call  
will end  
automatically  
While in transfer  
mode (before  
releasing the  
Transferring calls  
You can transfer calls between the base and any handsets registered to it  
While you are on an external call, using transfer allows you to speak to the person who answers at  
the base or handset you are calling before releasing the external call to them  
• Press INTERCOM key on the handset or base, it will display:  
TRANSFER TO:  
call) you may  
toggle back and  
forth between  
the external call  
(the display will  
show OUTSIDE)  
and the intercom  
call (the display  
will show  
• Select the number of the handset to which the call is to be transferred  
1-4 or 0 for base  For example if you intercom handset 2 the display  
will show:  
CALLING  
HANDSET 2  
• Press ON, SPEAKER or INTERCOM on the handset or base being  
called to answer the intercom call  You may now discuss the external  
call with the person who answered the other handset or base  
INTERCOM)  
by pressing the  
INTERCOM key  
HANDSET 1  
IS CALLING  
• On the handset, press the OFF key to transfer the external call to the  
other handset or base  (If transferring from the base, press SPEAKER  
to transfer )  
CALL TRANSFERRED  
ꢀꢄ  
 
Telephone operation  
Intercom call  
You can intercom between the base and any handsets registered to it  
INTERCOM TO:  
From the idle (off) mode, press INTERCOM  The handset will  
display:  
Select a number of the handset to be called (1-4 or 0 for base)  
For example if you intercom the base the display will show:  
CALLING  
BASE  
Press INTERCOM, ON or SPEAKER (  
base) to answer the intercom call  The screens will display:  
) on the handset (or  
INTERCOM  
Press INTERCOM, OFF/CLEAR on the handset (or EXIT on the  
base) to end the call  
UNABLE TO CALL  
TRY AGAIN  
If the handset/base you are attempting to intercom is out of range, or  
on an external call, the display will show:  
ꢀꢅ  
 
Telephone operation  
Call forward  
You can forward calls between the base and any handsets registered to it  
A handset on an external call can forward it to any other handset or base  
FORWARD TO:  
Press and hold the INTERCOM key on the handset, it will display:  
Enter the handset number you wish to forward to or 0 for base  
The handset will display:  
CALL FORWARD  
CALL BACK  
At the handset or base press ON, SPEAKER or any of the dialing  
keys (0-9, *, #) to answer the call  
If the handset or base being called does not respond in about one  
minute, the external call will be returned to originating handset or base  
and the display will show:  
Handset locator  
> HANDSET LOCATOR  
DISPLAY BASE ID  
From the idle (off) mode, press MENU/SEL on the base unit, then  
use or key to scroll to HANDSET LOCATOR  
PAGING  
Press MENU/SEL, display will show:  
ALL HANDSETS  
To end the page, press ON, SPEAKER, or any dial pad key (0-9,*,#)  
on the handset, or press MENU/SEL or EXIT on the base  
ꢀ8  
 
Telephone operation  
Headset  
You can use this telephone handsfree when you install a compatible  
2 5 mm headset, purchased separately  
Plug the headset into the jack located on the side of the handset  
(under the small rubber flap). Do not force the connection, but make  
sure the plug fits securely.  
Operating range  
This cordless telephone operates within the maximum power allowed by the Federal Communications  
Commission (FCC)  This handset and base can only communicate over a certain distance  The range  
may be affected by the weather or the construction of your home or office.  
If you receive a call while you are out of range, the handset might not ring or if it does ring, the call  
might not connect when you press ON  Move closer to the base, then press ON to answer the call  
If you move out of range during a phone conversation, you might hear noise or interference, or you  
may lose the call  To improve reception, move closer to the base  
If you move out of range while on a call and the call is lost, your line may remain busy  To hang up  
properly, walk back into range, periodically pressing OFF  
ꢀꢆ  
 
Telephone operation  
Handset display screen messages  
Screen displays:  
PHONE  
When:  
The handset is in use  
The handset is on hook  
ENDED  
You are accessing an empty directory or call log  
You are saving to a full directory  
The call is on mute  
NO ENTRIES  
LIST FULL  
MICROPHONE MUTED  
SPEAKER  
The handset speakerphone is in use  
The battery needs to be recharged  
There is a call coming in  
LOW BATTERY  
INCOMING CALL  
NEW VOICE MAIL  
X NEW CALLS  
SEARCHING...  
BASE IS PAGING  
BASE IS CALLING  
CALLING HANDSET X  
There are new voicemail messages  
There are new calls in the call log  
The handset has lost communication with the base  
The base is paging handset(s)  
The base is calling  
Calling another handset  
ꢁ0  
 
Telephone operation  
Handset display screen messages  
Screen displays:  
CALLING BASE  
HANDSET X IS CALLING  
LINE IN USE  
When:  
Calling the base  
Other handset is calling  
An extension phone is in use  
There is no telephone line connected  
NO LINE  
The telephone number you have entered is already  
stored in the directory  
ALREADY SAVED  
SAVED  
Your operation is successful  
• The battery is not installed properly in the handset  
-OR-  
• The battery needs to be replaced  
-OR-  
WARNING CHECK BATTERY!  
• An incorrect battery has been installed by mistake  
The battery is very low  The handset should be placed  
in the base unit or charger  
PLACE IN CHARGER  
CHARGING  
A handset with a low battery has been placed in the  
base unit or charger  
ꢁꢀ  
 
Telephone operation  
Base display screen messages  
Screen displays:  
SPEAKER  
When:  
The speakerphone is in use  
The speakerphone is on hook  
You are accessing an empty directory or call log  
The directory is full, no new data can be saved  
The call is on mute  
ENDED  
NO ENTRIES  
LIST FULL  
MICROPHONE MUTED  
INCOMING CALL  
PAGING ALL HANDSETS  
CALLING HANDSET X  
LINE IN USE  
There is a call come in  
The base is paging handset(s)  
Calling a handset  
An extension phone is in use  
There is no telephone line connected  
NO LINE  
The telephone number you have entered is already stored in  
the directory  
ALREADY SAVED  
There are new voicemail messages  
There are new calls in the call log  
One of the cordless handsets is calling  
Your operation is successful  
NEW VOICE MAIL  
X NEW CALLS  
HANDSET X CALLING  
SAVED  
ꢁꢁ  
 
Telephone settings  
Ringer volume  
> RINGER VOLUME  
RINGER TONE  
From the idle (off) mode, press MENU/SELECT on the handset  
(or MENU/SEL on the base) then the  
or  
key to RINGER  
• Settings for the  
handset and  
VOLUME  
the base must  
be programmed  
separately  For  
example, when  
you set the ringer  
volume for the  
handset, it will not  
automatically set  
in the base  
RINGER VOLUME  
RINGER VOLUME  
Press MENU/SELECT on the handset (or MENU/SEL on the base)  
The current ringer volume will be shown:  
Press the or  
keys or enter a digit (0 through 6) to the desired  
volume  The current ring tone is played  At the lowest setting, display  
will show:  
The handset or base will not ring when a call comes in if ringer volume  
is set to the lowest setting  
• Press MENU/SELECT on the handset (or MENU/SEL on the base)  
Ringer tone  
From the idle (off) mode, press MENU/SELECT on the handset (or > RINGER TONE  
MENU/SEL on the base) then the or keys to RINGER TONE  
KEY TONE  
Press MENU/SELECT on the handset (or MENU/SEL on the  
base)  
Press the or keys (or enter a digit 0 through 9) to sample the ring  
tones  The screen will show:  
Press MENU/SELECT on the handset (or MENU/SEL on the  
RINGER TONE  
1
base)  
ꢁ3  
 
Telephone settings  
Key tone (preset to on)  
> KEY TONE  
LANGUAGE  
From the idle (off) mode, press MENU/SELECT on the handset  
(or MENU/SEL on the base) then the or keys to select KEY  
TONE  
When the phone  
is set for pulse  
dial mode, it  
Press MENU/SELECT on the handset (or MENU/SEL on the base)  
The current setting will be shown  Use the or keys to scroll to  
ON or OFF  When set to on, the handset will emit a beep whenever  
a key is pressed  
When the desired option is shown, press MENU/SELECT on the  
handset (or MENU/SEL on the base)  
KEY TONE  
ON  
is possible  
to switch to  
temporary tone  
mode during an  
ongoing call by  
pressing *  Once  
pressed, tone will  
be used for rest  
of the call  After  
you hang up, the  
phone will return  
to pulse dialing  
for the next call  
Language (preset to English)  
> LANGUAGE  
From the idle (off) mode, press MENU/SELECT on the handset (or  
MENU/SEL on the base) then the or keys to LANGUAGE  
CLR VOICE MAIL  
Press MENU/SELECT on the handset (or MENU/SEL on the base)  
Press the or keys to scroll from English to French or Spanish  
Press MENU/SELECT on the handset (or MENU/SEL on the  
base)  
LANGUAGE  
ENGLISH  
Dial type (preset to tone)  
From the idle (off) mode, press MENU/SELECT on the handset (or  
MENU/SEL on the base) then or keys to DIAL TYPE  
Press MENU/SELECT on the handset (or MENU/SEL on the base)  
> DIAL TYPE  
PHONEBOOK  
then use or keys to scroll from TONE to PULSE  
Press MENU/SELECT on the handset (or MENU/SEL on the  
base)  
DIAL TYPE  
TONE  
ꢁꢂ  
 
Telephone directory  
Your phone can store up to 50 numbers with names in memory  Each memory location can hold up  
to 32 digits for the number and 16 characters for the name  
If you register  
additional  
handsets to  
your base, the  
handsets share  
a common  
phonebook,  
which is stored  
in the base  
This means that  
entries inserted  
by a handset or  
base unit are  
available for all  
handsets and the  
base unit  and  
if one deletes a  
phonebook entry,  
it will disappear  
from all handsets  
and base unit  
Storing a new entry  
• Press MENU/SELECT on the handset (or MENU/SEL on the base).  
> STORE  
• With PHONEBOOK highlighted, press MENU/SELECT on the  
handset (or MENU/SEL on the base).  
• Press or to select STORE  Press MENU/SELECT on the handset  
(or MENU/SEL on the base)  
• You will be prompted to ENTER NUMBER  
Use the dialing keys to enter the number you wish to store in the  
REVIEW  
ENTER NUMBER  
555-123-4567_  
phonebook  Press the DELETE/MUTE on the handset (or DELETE on  
the base) to backspace and make corrections  Press MENU/SELECT  
on the handset (or MENU/SEL on the base)  
ENTER NAME  
• You will then be prompted to ENTER NAME  Use the dialing keys  
to spell the name  Use the and keys to move the cursor  Press  
DELETE/MUTE on the handset (or DELETEon the base) to backspace  
and make corrections  Press MENU/SELECT on the handset (or MENU/SEL on the base)  
You’ll hear a confirmation tone, and the new phonebook entry will be displayed.  
• If the phonebook is full, the handset or base unit will display:  
• You can also press REDIAL then  
previously dialed number from the redial list you want to store in the  
phonebook  Press MENU/SELECT on the handset (or MENU/SEL  
on the base)  
_
or  
keys to scroll to the  
LIST FULL  
• While entering numbers, press and hold PAUSE to add pauses if  
necessary  
ALREADY SAVED  
• If there is a duplicate number in the phonebook, the display will  
show:  
ꢁꢃ  
 
Telephone directory  
Each press of a particular key causes characters to be displayed in the following order:  
Character versus # of key presses  
Key  
2
3
4
5
6
7
&
c
f
8
9
1
1
2
3
4
5
6
7
8
9
0
*
1
#
,
-
 
A
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
n
p
u
w
D
G
J
i
L
l
M
P
O
R
V
Y
m
7
t
o
q
v
x
r
s
z
T
W
0
9
y
*
?
!
/
(
)
@
space  
#
Review/dial from the phonebook  
• Press MENU/SELECT on the handset (or MENU/SEL on the base)  With PHONEBOOK highlighted,  
press MENU/SELECT on the handset (or MENU/SEL on the base)  With the REVIEW highlighted,  
press MENU/SELECT on the handset (or MENU/SEL on the base).  
- OR -  
Andrew  
With the handset or base unit in idle, press , the handset or base  
unit goes directly into phonebook review mode  
123-4567  
ꢁꢄ  
 
Telephone directory  
• Scroll through the phonebook entries using the and keys or enter  
first character of the name to be searched (using the digit keys) and  
continue navigating using the or keys as scroll keys, until you  
reach the entry to be dialed  
Andrew Smith  
555-123-4567  
When reviewing  
the phonebook,  
the second line  
of the display will  
show the phone  
number, up to  
16 digits  For  
numbers longer  
than 16 digits,  
only the first 13  
digits will be  
• Press ON or SPEAKER (  
), to dial the number  
PHONE 00:00:10  
Andrew Smith  
Edit a phonebook entry  
Follow the first two steps in Review/dial from the phonebook (page  
26) to reach the entry to be edited  
• Press MENU/SELECT on the handset (or MENU/SEL on the base)  
• Press DELETE/MUTE on the handset (or DELETE on the base) to backspace then enter the correct  
number  Press and hold PAUSE to add pauses if necessary  You can also press REDIAL, then the  
or keys to scroll to the previously dialed number from redial list  
you want to store in the phonebook  Press MENU/SELECT on the  
handset (or MENU/SEL on the base)  
• Press MENU/SELECT on the handset (or MENU/SEL on the base)  
• You are now prompted to EDIT NAME  Press DELETE/MUTE on  
the handset (or DELETE on the base) to backspace, then use the  
dialing keys to enter the correct name (see page 26)  Use the and  
keys to move the cursor  
shown  Press *  
or # to scroll the  
phone number  
to see the  
Andrew Smith  
555-123-4567  
additional digits  
If there are no  
entries in the  
phonebook,  
when it is  
accessed, NO  
ENTRIES will  
display  
EDIT NAME  
Andrew  
• Press MENU/SELECT on the handset (or MENU/SEL on the base)  
A confirmation tone will sound.  
Delete a phonebook entry  
Follow the first two steps in Review/dial from the phonebook.  
• Press DELETE/MUTE on the handset (or DELETE on the base)  
A confirmation tone will sound.  
Andrew Smith  
555-123-4567  
• The handset or base will then move to the next entry if any  
ꢁꢅ  
 
Caller ID  
Caller’s name  
Andrew Smith  
Caller’s telephone number  
555-123-4567  
NEW 6/15 10:15PM  
Time of call  
Date of call  
Shared call log  
The caller ID log is stored in the base, and is shared by the system handsets  Changes made at the base or  
a handset will be reflected in all handsets and the base.  
If the number of an incoming call matches an entry in your directory, the name will display exactly how you’ve  
entered it in the phonebook  For example, if Christine Smith calls, her name will appear as Chris if that is how  
you entered it into the phonebook  
Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone  
service provider  Caller ID with call waiting lets you see who’s calling before you answer the phone, even  
when you’re on another call  
You may need to change your phone service to use this feature  Contact your service provider if:  
You have both caller ID and call waiting, but as separate services (you may need combined service)  
You have only caller ID service, or only caller waiting service  
You don’t subscribe to any caller ID or call waiting services  
You can use this product with regular caller ID service, and you can use this product’s other features without  
subscribing to either caller ID or combined caller ID with call waiting service  
There are fees for caller ID services, and they may not be available in all areas  
This product can provide information only if both you and the caller are in areas offering caller ID service,  
and if both telephone companies use compatible equipment  
ꢁ8  
 
Caller ID  
About call history (caller ID)  
Your phone can store up to 50 calls in its caller ID memory  When the memory is full, the oldest  
call will be deleted to make room for new incoming call information  For each call that comes in, the  
screen displays the following information between the first and second rings:  
• If you answer a call  
before the caller ID  
information  
appears on the  
screen, it will not  
be in the call  
• Your caller’s name (15 letters are sent by your telephone company)  
• The caller’s area code and telephone number  
• The time and date of the call  
Andrew Smith  
555-123-4567  
NEW 6/15 10:15PM  
history  
Review call history  
1  Press (CID) to view call history  
2  Use and to scroll through records in call history  
Delete records from call history  
Delete a specific call:  
1  Locate the record you want to delete from call history  
2  Press DELETE/MUTE on the handset (or DELETE on the base). You’ll hear a confirmation  
beep  
Delete all calls:  
1  With the handset in call log mode, press and hold DELETE/MUTE  
on the handset (or DELETE on the base)  The screen displays:  
2  Press MENU/SELECT on the handset (or MENU/SEL on the base)  
DELETE ALL  
CALLS?  
You’ll hear a confirmation beep.  
Dial a displayed number  
1  Locate the record in call history that you want to dial  
2  If you wish to change how the number is dialed, press #  The screen displays alternate dialing  
sequences available for this call  
When the number is correctly displayed for dialing, press ON or SPEAKER  
ꢁꢆ  
 
Caller ID  
Store a call history record in the directory  
1  Locate the record in the call history you want to store in the directory  
Press OFF/  
2  If you wish to change how the number is stored, press #  The screen displays alternate dialing  
sequences available for this call  
3  Press MENU/SELECT on the handset (or MENU/SEL on the base), You’ll hear a confirmation  
CLEAR on the  
handset(s) (or  
EXIT on the base)  
at any time to exit  
call history  
If both the name  
and number are  
not provided,  
UNABLE TO  
SAVE will be  
displayed  
beep  
Screen Displays:  
When:  
The other party is blocking name and/or number  
information  
PRIVATE NUMBER  
Your phone company is unable to receive information  
about this caller’s name and/or number  
UNKNOWN NUMBER  
30  
 
Voicemail  
Access voicemail  
When a voicemail is detected, VOICEMAIL key will be illuminated and NEW VOICEMAIL will display  
on the handset and base  
Once your voicemail access number and password are programmed into your phone, you can quickly  
retrieve voicemail messages by pressing the VOICEMAIL key on the handset or base  
When retrieving voicemail messages, you can use the dedicated PLAY, SKIP and ERASE keys on  
the handset or base to access play, skip and erase messages functions  
In order to use  
these features,  
you must  
subscribe to  
and activate  
voicemail service  
through your  
local telephone  
company  
Clear voicemail  
If you wish to manually turn off the voicemail indications on the handset and base, follow the below  
steps:  
When one  
handset is  
accessing  
the voicemail  
setup, the other  
handset(s)  
From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), then the  
or keys to CLR VOICEMAIL  Press MENU/SELECT on the handset (or MENU/SEL on the  
base), the screen will display TURN INDICATOR OFF? Press MENU/SELECT on the handset (or  
MENU/SEL on the base)  
cannot access  
it at the same  
time  If this is  
attempted, NOT  
AVAILABLE AT  
THIS TIME will  
be displayed  
Program the voicemail access keys  
Your phone is factory programmed with the appropriate key sequences for PLAY, SKIP, ERASE and  
VOICEMAIL keys  If the default programming for these or password do not work with your voicemail  
system, you can reprogram them  
From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), use or  
to scroll to FEATURE CODES, then press MENU/SELECT on the handset (or MENU/SEL on the  
base)  With VOICEMAIL SETUP displayed, press MENU/SELECT on the handset (or MENU/SEL  
on the base)  Use or to scroll to your desired option, then press MENU/SELECT on the handset  
(or MENU/SEL on the base)  
You can access the following options:  
ACCESS NUMBER PASSWORD PLAY SKIP ERASE RESET ALL CODES  
3ꢀ  
 
Voicemail  
Program password  
You need to program a password to access your voicemail. First, you must activate and define your  
voicemail password with the voicemail service provided by your local telephone company  Once you  
have defined your password, you can then program it into the phone.  
PASSWORD  
Use or to scroll to PASSWORD, then press MENU/SELECT on  
the handset (or MENU/SEL on the base) to choose it  You will see the  
following display:  
_
Use the number keys to enter the password number provided by your  
local telephone company  To enter pauses, press and hold PAUSE  Press DELETE/MUTE on the  
handset (or DELETE on the base) to erase numbers if you make a mistake. When finished press  
MENU/SELECT on the handset (or MENU/SEL on the base)  
Program the VOICEMAIL key  
The default voicemail access number is *ꢆ8  If this does not match the number provided by your  
local telephone company, you will need to edit the number  
Use or to scroll to ACCESS NUMBER, then press MENU/SELECT  
on the handset (or MENU/SEL on the base)  You see the following  
ACCESS NUMBER  
display:  
*98_  
Press DELETE/MUTE on the handset (or DELETE on the base)  Enter  
the new voicemail access number provided by your local telephone  
company  To enter pauses, press and hold PAUSE. When finished press  
MENU/SELECT on the handset (or MENU/SEL on the base)  
Program the PLAY key  
The default PLAY key number is 1  If this does not match the number provided by your local telephone  
company, you will need to edit the number  
PLAY  
Use or to scroll to PLAY, then press MENU/SELECT on the handset  
(or MENU/SEL on the base)  The display will show:  
1_  
3ꢁ  
 
Voicemail  
Press DELETE/MUTE on the handset (or DELETE on the base)  Enter the new number provided by your  
local telephone company  To enter pauses, press and hold PAUSE. When finished press MENU/SELECT on  
the handset (or MENU/SEL on the base)  
Program the SKIP key  
The default SKIP key number is #  If this does not match the number provided by your local telephone com-  
pany, you will need to edit the number  
Use or to scroll to SKIP, then press MENU/SELECT on the handset (or  
MENU/SEL on the base)  You see the following display:  
SKIP  
#_  
Press DELETE/MUTE on the handset (or DELETE on the base)  Enter the  
new number provided by your local telephone company  To enter pauses,  
press and hold PAUSE. When finished press MENU/SELECT on the handset (or MENU/SEL on the base)  
Program the ERASE key  
The default ERASE key number is 3  If this does not match the number  
provided by your local telephone company, you will need to edit the number  
ERASE  
Use  
or to scroll to ERASE, then press MENU/SELECT on the handset  
(or MENU/SEL on the base)  You see the following display:  
3_  
Press DELETE/MUTE on the handset (or DELETE on the base)  Enter the  
new number provided by your local telephone company  To enter pauses,  
press and hold PAUSE. When finished press MENU/SELECT on the hand-  
set (or MENU/SEL on the base)  
Reset all codes  
RESET  
You can reset all voicemail codes to their default values  
Use to scroll to RESET ALL CODES, then press MENU/SELECT on the  
handset (or MENU/SEL on the base)  You see the following display:  
CODES?  
Press MENU/SELECT on the handset (or MENU/SEL on the base)  
33  
 
Custom pay-per-use (PPU) features  
PPU keys on base  
You can use the dedicated keys on the base unit to access below functions  
Your local  
telephone  
company may  
provide a monthly  
subscription to an  
individual service  
or a package  
of services  
Auto call back dials the last party who called you, whether or not you answered the call  A charge  
is added to your phone bill each time you use this feature  
Three-way calling allows you to talk with two separate parties from a single line  To use this feature,  
follow these steps:  
1. Call your first party, after the party answers,  
2  Press Three-way calling  Wait for dial tone  
3  Call your second party, after the call is answered,  
4  Press Three-way calling again  
which gives  
you unlimited  
usage for a small  
monthly fee  
A charge is added to your phone bill each time this service is used  
Repeat dialing repeatedly dials the last number you called, over a time interval determined by your  
local phone company  This is useful in reaching a party whose line is busy  A charge is added to  
your phone bill each time this service is used  
PPU keys on handset  
To access PPU features on the handsets:  
• Press ON  
• Press BILLED SERVICES key, then use the  
or keys to scroll to your desired option  
• Press MENU/SELECT on the handset (or MENU/SEL on the base)  
3ꢂ  
 
Custom pay-per-use (PPU) features  
Change PPU key setting  
Your phone is factory programmed with the PPU keys, you can reprogram the codes to the numbers  
provided by your local telephone company  
From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), use or  
to scroll to FEATURE CODES, then press MENU/SELECT on the handset (or MENU/SEL on the  
base)  Press or to scroll to BILLED SERVICES, then press MENU/SELECT on the handset (or  
MENU/SEL on the base)  Use  
or to scroll to your desired option, then press MENU/SELECT  
on the handset (or MENU/SEL on the base)  
You can access the following options:  
Auto callback  
Three-way calling  
Repeat dialing  
Reset all codes  
Change auto call back number  
The default AUTO CALLBACK number is *ꢄꢆ  If this does not match the number provided by your  
local telephone company, you will need to edit the number  
AUTO CALLBACK  
*69_  
Use or to scroll to AUTO CALLBACK, then press MENU/SELECT  
on the handset (or MENU/SEL on the base)  The display will show:  
Press DELETE/MUTE on the handset (or DELETE on the base). Enter  
the new number provided by your local telephone company  To enter pauses, press and hold PAUSE  
When finished press MENU/SELECT on the handset (or MENU/SEL on the base)  
3ꢃ  
 
Custom pay-per-use (PPU) features  
Change three-way calling number  
The default three-way calling code is F (flash). If this does not match the number provided by your  
local telephone company, you will need to edit the number  
3-WAY CALLING  
Use or to scroll to three-way calling, then press MENU/SELECT  
on the handset (or MENU/SEL on the base)  You see the following  
display:  
F_  
Press DELETE/MUTE on the handset (or DELETE on the base)  Enter  
the new number provided by your local telephone company  To enter pauses, press and hold PAUSE  
When finished press MENU/SELECT on the handset (or MENU/SEL on the base)  
Change repeat dialing number  
The default repeat dialing number is *ꢄꢄ  If this does not match the  
number provided by your local telephone company, you will need to  
edit the number  
REPEAT DIALING  
*66_  
Use or to scroll to REPEAT DIALING, then press MENU/SELECT  
on the handset (or MENU/SEL on the base)  The display will show:  
Press DELETE/MUTE on the handset (or DELETE on the base)  Enter the new number provided  
by your local telephone company  To enter pauses, press and hold PAUSE. When finished press  
MENU/SELECT on the handset (or MENU/SEL on the base)  
Reset all codes  
You can reset all PPU codes to their default values  
Use or to scroll to RESET ALL CODES, then press MENU/SELECT  
on the handset (or MENU/SEL on the base)  You see the following  
display:  
RESET  
CODES?  
Press MENU/SELECT on the handset (or MENU/SEL on the base)  
3ꢄ  
 
Batteries  
Battery care and maintenance  
After your battery is fully charged, you can expect the following performance:  
If you repeatedly  
get a low battery  
indicator, even  
after charging  
overnight, the  
battery should be  
replaced  
To reduce the  
risk of fire or  
injury to persons  
or damage to  
the telephone,  
charge the  
battery provided  
with this phone  
(or equivalent) in  
accordance with  
the instructions  
and limitations  
specified in this  
user’s manual  
(see page 5)  
Operation  
While in use (talking)  
Operating time  
up to 8 hours  
up to 4 days  
While not in use (standby*)  
* Handset is off the base unit or charger but not in use  
The battery needs charging when:  
— A new battery is installed in the handset  
— The phone beeps twice every five seconds.  
— The screen displays LOW BATTERY and the low battery icon  
Place the handset in the base so the CHARGE light turns on  The battery is typically fully charged in 16  
hours  
You can keep the battery fully charged by returning the handset to the base after each use  
Replacing the handset battery  
1  Remove the battery compartment cover on the handset by pressing on the indentation and sliding the  
cover downward  
2  Lift out the old battery and disconnect  
3  Align the two holes in the new battery’s plug with the socket pins, and snap the plug into place  Snap  
the battery in the compartment, as described in Installation,  
on page 4  
4  Replace the cover by sliding it up into place  
5  The new battery must be charged before using the phone  
Place the handset in the base and allow it to charge for at least  
16 hours the first charge. The telephone might operate before  
that, but for best performance, let the battery charge fully  
3ꢅ  
 
Troubleshooting  
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after  
trying these suggestions, call the Supplier  
Problem  
Suggestion  
My phone doesn’t work • Make sure the power cord is plugged in  
at all  
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall  
jack.  
• Charge the battery in the handset for 16 hours  For optimum daily performance, return the  
handset to its base when not in use  
• Reset the base  Unplug the unit’s electrical power  Wait for 15 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• Youmayneedtopurchaseanewbattery, pleaserefertotheBatteriessection(seepage37)ofthis  
user’s manual  
I cannot get a dial  
• First try all the suggestions above  
tone  
• Move the handset closer to the base  You might have moved out of range  
• Your line cord might be malfunctioning  Try installing a new line cord  
• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and  
connect a different phone  If there is no dial tone on that phone either, the problem is in your  
wiring or local service  Contact your local telephone company  
38  
 
Troubleshooting  
Problem  
Suggestion  
I cannot dial out  
• Make sure you have a dial tone before dialing. The handset may take a second or two to find  
the base and produce a dial tone  This is normal  Wait an extra second before dialing  
• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse  
or touch tone)  Refer to the Installation section of this user’s manual to set the dial mode  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  Contact your local telephone company (charges may apply)  
• Eliminate any background noise  Noise from a television, radio or other appliance may cause  
the phone to not dial out properly. If you cannot eliminate the background noise, first try muting  
the handset before dialing, or dialing from another room in your home with less background  
noise  
My handset beeps  
four times and isn’t  
performing normally  
• Make sure the power cord is securely plugged into the base  Plug the unit into a different,  
working outlet not controlled by a wall switch  
• Move the handset closer to the base  You might have moved out of range  
• If the handset is in its base and the charging light does not come on, refer to The charge light  
is off (see page 43) in this troubleshooting guide  
• Reset the base  Unplug the unit’s electrical power  Wait for 15 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
3ꢆ  
 
Troubleshooting  
Problem  
CAN’T CONNECT  
displays on my  
handset  
Suggestion  
• Move the handset closer to the base  You might have moved out of range  
• If the handset is in its base and the charging light does not come on, refer to The charge light  
is off (see page 43) in this troubleshooting guide  
• Reset the base  Unplug the unit’s electrical power  Wait for 15 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
The batteries will not  
• Charge the battery in the handset for 16 hours  For optimum daily performance, return the  
hold a charge  
handset to its base when not in use  
• You may need to purchase a new battery, please refer to the Batteries (see page 37) section  
of this user’s manual  
• Your phone might be malfunctioning  Please refer to the Warranty section of this user’s manual  
for further instruction  
I hear other calls while • Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you  
using my phone  
still hear other calls, the problem is probably in your wiring or local service  Call your local  
telephone company  
I hear noise in the  
handset, and none of  
the keys or buttons  
work  
• Make sure the power cord is plugged in  
ꢂ0  
 
Troubleshooting  
Problem  
Suggestion  
I get noise, static,  
or weak signal even  
when I’m near the  
base  
• Other cordless phones and 802 11 wireless routers that are used for home computer networks  
both use internal radios to communicate  The radios may interfere with one another  You can  
improve the performance of your cordless phones and your router by:  
a  positioning your new phone as far away as possible from any other existing cordless  
telephone system that is already installed in your home to avoid the two systems interfering  
with each other  
b  positioning your telephone base as far as possible from your router, computer or any other  
computer devices  
c  selecting channels four through 10 for your router (refer to your router’s user manual for  
more information)  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Microwaves operate on the same frequency as your phone  It is normal to experience static  
on your phone while the microwave is running  Do not install this phone in the same outlet or  
near the microwave  
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge  
protector) into a different location  If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protector  
• Relocate your phone to a higher location  The phone will likely get better reception not installed  
in a low area  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  Contact your local telephone company (charges may apply)  
ꢂꢀ  
 
Troubleshooting  
Problem  
Suggestion  
My handset does not  
ring when I receive  
a call  
• Make sure you have the ringer activated  Refer to the section(s) on ringer selection in this  
user’s manual  
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.  
Make sure the power cord is plugged in  
• You may be too far from the base unit  
• Charge the battery in the handset for 16 hours  For optimum daily performance, return the  
handset to its base when not in use  
• You may have too many extension phones on your telephone line to allow all of them to ring  
Try unplugging some of the other phones  
• The layout of your home or office might be limiting the operating range. Try moving the base  
to another location, preferably on an upper floor.  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  Contact your local telephone company (charges may apply)  
• Test a working phone at the phone jack. If another phone has the same problem, the problem  
is the phone jack. Contact your local telephone company (charges may apply).  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Your line cord might be malfunctioning  Try installing a new line cord  
ꢂꢁ  
 
Troubleshooting  
Problem  
Suggestion  
My calls fade or cut  
in and out while I’m  
using my handset  
• Other electronic products can cause interference with your cordless phone  Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Microwaves operate on the same frequency as your phone  It is normal to experience static  
on your phone while the microwave is running  Do not install this phone in the same outlet or  
near the microwave  
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge  
protector) into a different location  If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protector  
• Relocate your phone to a higher location  The phone will get better reception not installed in  
a low area  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  Contact your local telephone company (charges may apply)  
The charge light is off  • Clean the handset and base charging contact each month using a pencil eraser or cloth  
• Make sure the power and line cords are plugged in correctly and firmly.  
• Reset the base  Unplug the unit’s electrical power  Wait for 15 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• Your phone might be malfunctioning  Please refer to the Limited Warranty (see page 45) section  
of this user’s manual for further instruction  
ꢂ3  
 
Troubleshooting  
Problem  
Suggestion  
My caller ID isn’t  
• Caller ID is a subscription service  You must subscribe to this service for this feature to work  
working  
on your phone  
• Your caller must be calling from an area that supports caller ID  
• Both you and your caller’s telephone companies must use caller ID compatible equipment  
Common cure for  
If the unit does not seem to be responding normally, then try putting the handset in its base  If it  
electronic equipment  does not seem to respond, do the following (in the order listed):  
1  Disconnect the power to the base  
2  Disconnect the handset battery, and spare battery, if applicable  
3  Wait a few minutes  
4  Connect power to the base  
5  Re-install the battery(ies)  
6  Wait for the handset to re-establish its link with the base  To be safe, allow up to one minute  
for this to take place  
ꢂꢂ  
 
Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care  
Avoid rough treatment  
Place the handset down gently  Save the original packing materials to protect your telephone if you ever need to ship it  
Avoid water  
Your telephone can be damaged if it gets wet  Do not use the handset outdoors in the rain, or handle it with wet hands  Do not install your telephone base near a sink, bathtub or shower  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment  For your own safety, use caution when using electric appliances during storms  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years  Clean it only with a soft cloth slightly dampened with water or a mild soap  Do not use excess water or  
cleaning solvents of any kind  
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU  
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL  Then pull the unit out by the unplugged cords  
Warranty  
What does this limited warranty cover?  
The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by  
VTech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in  
accordance with operation instructions  This limited warranty extends only to the Consumer for Products purchased and used in the United States of America  
What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product  If we repair this  
product, we may use new or refurbished replacement parts  If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design  VTech  
will return repaired or replacement products to you in working condition  VTech will retain defective parts, modules, or equipment  Repair or replacement of Product, at VTech’s option, is  
your exclusive remedy  You should expect the repair or replacement to take approximately 30 days  
How long is the limited warranty period?  
The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited  
warranty  This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b)  
the time remaining on the original one-year warranty; whichever is longer  
What is not covered by this limited warranty?  
This limited warranty does not cover  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid  
intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or  
3  Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or  
ꢂꢃ  
 
Warranty  
4  Product to the extent that the problem is caused by use with non-VTech electrical accessories; or  
5  Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or  
6  Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental  
purposes ); or  
7  Product returned without valid proof of purchase (see 2 below); or  
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.  
How do you get warranty service?  
To obtain warranty service in the United States of America, call 1-800-595-9511 for instructions regarding where to return the Product  Before calling for service, please check the user’s  
manual  A check of the Product controls and features may save you a service call  
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport  
of Product (s) to the service location  VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid  VTech assumes  
no risk for damage or loss of the Product in transit  
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the  
cost of repair prior to any further repair activity  You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty;  
2  Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and  
3  Provide your name, complete and correct mailing address, and telephone number  
Other Limitations  
This warranty is the complete and exclusive agreement between you and VTech  It supersedes all other written or oral communications related to this Product  VTech provides no other  
warranties for this product  The warranty exclusively describes all of VTech’s responsibilities regarding the product  There are no other express warranties  No one is authorized to make  
modifications to this limited warranty and you should not rely on any such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from  
date of purchase  Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you  
In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or  
other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product  Some states do not allow the exclusion or limitation of  
incidental or consequential damages, so the above limitation or exclusion may not apply to you  
ꢂꢄ  
 
Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:  
1  Read and understand all instructions  
2  Follow all warnings and instructions marked on the product  
3  Unplug this product from the wall outlet before cleaning  Do not use liquid or aerosol cleaners  Use a damp cloth for cleaning  
4  Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool)  
5  Do not place this product on an unstable surface, such as a table, shelf or stand  The product may fall, causing serious damage  
6  Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation  To protect them from overheating, these openings must not be blocked by placing  
the product on a soft surface such as a bed, sofa or rug  This product should never be placed near or over a radiator or heat register  This product should not be placed in any area where proper  
ventilation is not provided  
7  This product should be operated only from the type of power source indicated on the marking label  If you are not sure of the type of power supply in your home, consult your dealer or local power  
company  
8  Do not allow anything to rest on the power cord  Do not install this product where the cord may have anyone walking on it  
9. Never push objects of any kind into this product through slots in the telephone base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or  
electric shock  Never spill liquid of any kind on the product  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified  
access doors may expose you to dangerous voltages or other risks  Incorrect reassembling can cause electric shock when the product is subsequently used  
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.  
12  Unplug this product from the wall outlet and refer servicing to an authorized service facility under the  
following conditions:  
A  When the power supply cord or plug is damaged or frayed  
B  If liquid has been spilled onto the product  
C  If the product has been exposed to rain or water  
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of  
other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation  
E  If the product has been dropped and the telephone base and/or handset has been damaged  
F  If the product exhibits a distinct change in performance  
13  Avoid using a telephone (other than cordless) during an electrical storm  There is a remote risk of electric shock from lightning  
14  Do not use the telephone to report a gas leak in the vicinity of the leak  
15  Only put the handset of your telephone next to your ear when it is in normal talk  
SAVE THESE INSTRUCTIONS  
ꢂꢅ  
 
FCC, ACTA and IC regulations  
FCC Part ꢀꢃ  
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules  These requirements  
are intended to provide reasonable protection against harmful interference in a residential installation  This equipment generates, uses and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio communications  However, there is no guarantee that interference will not occur in a particular installation  If this  
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
*
*
*
*
Reorient or relocate the receiving antenna  
Increase the separation between the equipment and receiver  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected  
Consult the dealer or an experienced radio/TV technician for help  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product  This  
product has been tested and found to comply with the FCC criteria  The handset may be safely held against the ear of the user  The telephone base shall be installed and used such that parts of the user’s  
body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more  If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip  
FCC Part ꢄ8 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA)  The label on the back or bottom of this  
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant  
telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting  
to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called  The REN for this product is  
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more  
information, please contact your local telephone company  
This equipment may not be used with Party Lines  If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your  
alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its  
authorized agents  For repair procedures, follow the instructions outlined under the Limited Warranty  
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service  The telephone company is required to notify you before  
interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform  
you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.  
The telephone company is required to notify you if such changes are planned  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible  
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
ꢂ8  
 
FCC, ACTA and IC regulations  
*
Remain on the line and briefly explain the reason for the call before hanging up.  
*
Perform such activities in off-peak hours, such as early morning or late evening  
Industry Canada  
This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device  
must accept any interference, including interference that may cause undesired operation of the device  
The term “IC:” before the certification/registration number only signifies that the Industry Canada technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0 1  The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface  The termination  
on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.  
The RBRC® seal  
The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc  is voluntarily participating  
in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within  
the United States and Canada  
The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or  
municipal waste,which may be illegal in your area  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the  
RBRC® program or at authorized VTech product service centers  Please call 1-800-8-BATTERYTM for information on Ni-MH  
battery recycling and disposal bans/restrictions in your area  VTech’s involvement in this program is part of its commitment  
to protecting our environment and conserving natural resources  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
ꢂꢆ  
 
Technical specifications  
Enhanced 5 8GHz technology–your phone operates on a dual band transmission that combines the best of 5 8GHz and  
2 4GHz technologies, providing enhanced performance over standard cordless telephones  
Frequency control  
Crystal controlled  
PLL synthesizer  
Transmit frequency  
Base: 5725–5850 MHz  
Handset: 2400–2483 5 MHz  
Receive frequency  
Base: 2400–2483 5 MHz  
Handset: 5725–5850 MHz  
Channels  
95  
Nominal effective range  
Maximum power allowed by FCC and IC  Actual operating range may vary according to  
environmental conditions at the time of use  
Size  
Handset: 42mm X 52mm X 163mm  
Base: 177mm X 127mm X 169mm  
Weight  
Handset: 124 grams  
Base: 359 grams  
Power requirements  
Memory  
Handset: 600mAH NiMH battery  
Base: 9V DC @ 800mA  
Phonebook: 50 Memory locations, 16 characters for name, 32 digits for number per  
location  
Call log: 50 Memory locations  
ꢃ0  
 
Index  
A
D
Delete a phonebook entry 27  
Delete a specific call 29  
Delete all calls 29  
Delete records from call history 29  
De-register all system handsets 9  
Dial a displayed number 29  
Dial type 24  
About call history (caller ID) 29  
Access voicemail 31  
Additional information 38  
Answering calls 14  
B
Base display 11  
Base display screen messages 22  
Base unit layout 13  
Basic operation 10  
Batteries 37  
Battery care and maintenance 37  
Before you begin 3  
Belt clip 8  
E
Editi a phonebook entry 27  
F
FCC, ACTA and IC regulations 48  
Flash 15  
H
C
Handset and base indicators 10  
Handset display 10  
Handset display screen messages 20  
Handset Layout 12  
Handset locator 18  
Headset 19  
Call forward 18  
Caller ID 28  
Change auto call back number 35  
Change PPU key setting 35  
Change repeat dialing number 36  
Change three-way calling number 36  
Charge the handset battery 8  
Check for dial tone 8  
Choose location 4  
Clear voicemail 31  
Conference call 5  
I
Important safety instructions 47  
Install handset battery 4  
Installation 4  
Intercom call 17  
Connect power to telephone base/handset chargers 6  
Connect to phone line 6  
Custom pay-per-use (PPU) features 34  
K
Key tone 24  
ꢃꢀ  
 
Index  
Reset all codes 36  
L
Review call history 29  
Reviewing/dialing from the phonebook 26  
Ringer tone 23  
Language 24  
M
Maintenance 45  
Making calls 14  
Mute 15  
Ringer volume 23  
S
Shared call log 28  
Store a call history record in the directory 30  
Storing a new entry 25  
O
Operating range 19  
T
P
Technical specifications 50  
Telephone directory 25  
Telephone operation 14  
Telephone settings 23  
The RBRC® seal 49  
To register your accessory handsets 9  
Transferring calls 16  
Troubleshooting 38  
Parts checklist 3  
Power guard/spare battery charger feature 5  
PPU keys on base 34  
PPU keys on handset 34  
Program password 32  
Program the ERASE key  
Program the PLAY key 32  
Program the SKIP key 33  
33  
Program the voicemail access keys 31  
Program the VOICEMAIL key 32  
V
Voicemail 31  
Volume control 16  
R
Redial 15  
Registration 9  
W
Wall mounting 7  
Replacing the handset battery 37  
Re-register existing handsets to a new base 9  
Reset all codes 33  
Warranty 45  
ꢃꢁ  
 
VTECH TELECOMMUNICATIONS LTD  
A member of THE VTECH GROUP OF COMPANIES  
Distributed in the U S A  by VTech Communications, Inc  Beaverton, Oregon  
Distributed in Canada by VTech Telecommunications Canada Ltd , Richmond, B C  
Copyright ©2006 for VTECH TELECOMMUNICATIONS LTD  
Printed in China  
91-000xxx-010-000  
 

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