GoPro Black CHDBX401 User Manual

USER MANUAL  
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2
3
/ Table of Contents  
/ Table of Contents  
Using the Mounts  
81  
84  
86  
86  
86  
The Basics  
6
8
Frequently Asked Questions  
Customer Support  
Trademarks  
Getting Started  
Camera Status Screen  
Camera Icons  
13  
14  
16  
18  
19  
20  
33  
40  
49  
53  
61  
62  
63  
69  
74  
76  
Regulatory Information  
Camera Menus  
Camera Modes  
Navigating Settings Menus  
Video Mode  
Photo Mode  
Multi-Shot Mode  
Playback Mode  
Setup Mode  
Connecting to the GoPro App  
Transferring Files to a Computer  
Protune™  
Battery  
Important Messages  
Camera Housing  
4
5
/ The Basics  
/ The Basics  
1. Camera Status Light (red)  
2. Shutter/Select Button [  
7. microSD Card Slot  
(microSD card not included)  
10. Microphone  
]
11. HERO Port  
8. Mini-USB Port  
3. Wireless Status Light (blue)  
4. Camera Status Screen  
12. Settings/Tag Button [  
13. Battery Door  
]
(supports composite A/C  
cable/3.5mm stereo mic  
adapter, not included)  
5. Power/Mode Button [  
]
6. Micro HDMI Port  
(cable not included)  
9. Audio Alert  
6
7
/ Getting Started  
/ Getting Started  
CHARGING THE BATTERY  
1. Remove the camera from its housing.  
4. Charge the battery by connecting the camera to a computer or  
other USB charging adapter using the included USB cable. The  
camera status light turns on during charging and turns off when  
charging is complete.  
NOTICE: Using a wall charger other than a GoPro Wall Charger can  
damage the GoPro battery. Only use chargers marked: output 5V  
1A. If you do not know the voltage and current of your charger, use  
the included USB cable to charge the camera from your computer.  
2. Remove the camera side door and insert a microSD card (sold  
separately). The card must have a Class 10 or UHS-1 rating and  
a capacity up to 64GB. Visit gopro.com/support for the list of  
recommended SD cards.  
When charging with a computer, be sure that the computer is  
connected to a power source. If the camera status light does not  
turn on, use a different USB port.  
The included lithium-ion battery comes partially charged. No damage  
occurs to the camera or battery if used prior to a full charge.  
PRO TIP: With the Dual Battery Charger, you can charge your battery  
outside of the camera. For details, visit gopro.com.  
3. Open the bottom door, insert the battery and then close the  
bottom door.  
For more battery information, see Battery.  
WARNING: Use caution when using your GoPro as part of your  
active lifestyle. Always be aware of your surroundings to avoid  
injury to yourself and others. Abide by all local laws when using  
your GoPro and related mounts and accessories.  
8
9
/ Getting Started  
/ Getting Started  
CAMERA SOFTWARE UPDATES  
To get the latest features and best performance from your HERO4  
camera, make sure you are using the most current camera soſtware.  
You can update your camera soſtware via the GoPro App or GoPro  
soſtware. For more information, visit gopro.com/getstarted.  
CAMERA DEFAULT SETTINGS  
The HERO4 Black camera powers up with the following default  
settings:  
POWERING ON + OFF  
To Power On:  
Video  
1080p30 SuperView™  
Press the Power/Mode button [  
(red) flash three times and the sound indicator emits three beeps. When  
the camera status screen displays information, your camera is on.  
] once. The camera status lights  
Photo  
12MP, Wide Field of View (FOV)  
Multi-Shot  
QuikCapture  
Wireless  
Burst option (set to 30 photos in 1 second)  
To Power Off:  
Press and hold the Power/Mode button [  
camera status lights (red) flash several times and the sound indicator  
emits seven beeps.  
Off  
Off  
] for two seconds. The  
PRO TIP: To open the settings menu for the current mode, press the  
Settings/Tag button [  
].  
PRO TIP: When the camera is off and QuikCapture is enabled, you can  
turn the camera on and immediately begin capturing video or Time  
Lapse photos just by pressing the Shutter/Select button [  
]. Press  
once for video, press and hold for Time Lapse photos. Press again to  
stop recording and power off the camera. For details, see QuikCapture  
in Setup Mode.  
10  
11  
/ Getting Started  
/ Camera Status Screen  
INSERTING + REMOVING MICROSD CARDS  
Your HERO4 Black features a status screen that displays the following  
The HERO4 Black camera is compatible with 4GB, 8GB, 16GB, 32GB  
and 64GB capacity microSD, microSDHC and microSDXC memory  
cards (sold separately). You must use a microSD card with a Class  
10 or a UHS-1 rating. (For a list of the recommended SD cards,  
visit gopro.com/support.) GoPro recommends using brand name  
memory cards for maximum reliability in high-vibration activities.  
:
information about modes and settings  
1. Camera Modes/FOV  
(field of view)  
2. Camera Settings  
3. Resolution/fps  
(frames per second)  
4. Protune™  
To Insert the microSD Card:  
To Remove the microSD Card:  
5. Number of Files Captured  
6. Time/Storage/Files  
7. Wireless  
8. Battery Life  
Note: The icons that appear on the camera status screen vary by mode.  
Slide the memory card into the  
Place your fingernail against  
card slot with the label facing the the edge of the memory card  
front of the camera.  
and lightly press it further into  
the camera.  
When fully inserted, the card  
clicks into place.  
The card springs out far enough  
to be removed.  
NOTICE: Use care when handling memory cards. Avoid liquids, dust  
and debris. As a precaution, power off the camera before inserting  
or removing the card. Check manufacturer guidelines regarding use  
in acceptable temperature ranges.  
12  
13  
/ Camera Icons  
/ Camera Icons  
Auto Low Light  
LEDs  
Sharpness  
Shutter  
Auto Off  
Looping  
Beeps  
Megapixels  
Multi-Shot Mode  
Night Lapse  
Night Photo  
On-Screen Display  
Orientation  
Photo Mode  
Playback Mode  
Protune  
Single Photo  
Spot Meter  
Time Lapse  
Touch Display  
Video  
Burst Photos  
Color  
Continuous Photos  
Date/Time  
Default Mode  
Delete  
Video + Photo  
Video Format  
Video Mode  
Video Resolution  
White Balance  
Wireless  
Exposure Value  
Compensation  
Field of View  
Frames Per Second  
Interval  
QuikCapture  
Rate  
Setup Mode  
ISO Limit  
14  
15  
/ Camera Menus  
/ Camera Menus  
Camera  
Reset  
*Playback appears only if the camera is connected to a TV or LCD Touch BacPac (sold separately).  
16  
17  
/ Camera Modes  
/ Navigating Settings Menus  
The HERO4 Black features several camera modes. To cycle through  
Each camera mode has its own settings menu.  
the modes, press the Power/Mode button [  
] repeatedly.  
TO NAVIGATE SETTINGS MENUS:  
1. Verify that the camera is in the desired camera mode. If an icon for  
that mode does not appear on the camera status screen, press the  
These modes appear:  
Video  
Photo  
Record video  
Power/Mode button [  
] repeatedly until it appears.  
2. Press the Settings/Tag button [  
that mode.  
] to open the settings menu for  
] to cycle through the settings.  
Capture a single photo  
Capture a series of photos  
(Time Lapse, Burst, etc.)  
3. Use the Power/Mode button [  
Multi-Shot  
Playback  
Setup  
Play back videos and photos  
Adjust general camera settings  
4. Press the Shutter/Select button [  
] to cycle through the options  
within a setting. To select an option, leave the option highlighted  
when you move to another screen.  
5. To go back to the previous screen or exit the settings menu, press  
the Settings/Tag button [  
].  
18  
19  
/ Video Mode  
/ Video Mode  
Video mode contains three capture modes: Video, Video + Photo and  
CAPTURING VIDEO  
Video Looping.  
1. Press the Power/Mode button [  
] repeatedly until you get to  
Video mode.  
Capture Mode  
Description  
2. If necessary, select a different video capture mode (Video, Video +  
Photo, or Video Looping):  
Video (default)  
Captures video.  
Simultaneously captures both video and  
photos. You can set the camera to capture a  
photo at selected intervals while you record  
video. For details, see Video + Photo Intervals  
in this section.  
a. Press the Settings/Tag button [  
b. Press the Shutter/Select button [  
to the desired capture mode.  
] to open the settings menu.  
] repeatedly until you get  
Video + Photo  
c. Press the Settings/Tag button [  
menu. The icon for the selected capture mode appears in the  
upper leſt on your camera status screen.  
] to close the settings  
Lets you continuously record and save only  
the best moments, which helps to conserve  
space on your microSD card. You must  
select an interval. Looping is available only  
if Protuneis turned off.  
3. Press the Shutter/Select button [  
and the camera status lights flash while the camera is recording.  
4. To stop capturing, press the Shutter/Select button [ ]. The camera  
]. The camera beeps once  
Looping  
status lights flash three times and the camera beeps three times.  
Note: Looping is not available in high-performance video modes.  
For details, see High-Performance Video Modes and Camera  
Temperatures.  
If the memory card is full or the battery is out of power, your camera  
automatically stops recording. Your video is saved before the camera  
powers off.  
PRO TIP: Easily create epic GoPro-style videos using free  
GoPro soſtware. Learn more and download this soſtware at  
gopro.com/getstarted.  
PRO TIP: When the camera is off and QuikCapture is enabled, you  
can turn the camera on and immediately begin capturing video just  
by pressing the Shutter/Select button [  
]. Press again to stop  
recording and power off the camera. For details, see Setup Mode.  
20  
21  
/ Video Mode  
/ Video Mode  
VIDEO SETTINGS  
Three capture modes are available for Video mode: Video, Video  
+ Photo and Video Looping. The capture mode that you select  
determines the Video settings that appear in the rest of the menu.  
For instructions on how to change the following settings, see  
Navigating Settings Menus.  
PRO TIP: To open the settings menu for the current mode, press the  
Settings/Tag button [  
].  
HILIGHT TAGGING  
You can mark specific moments in your video as they happen with  
HiLight Tags. HiLight Tags make it easy to find the best highlights  
to share.  
INTERVAL  
The Interval setting applies to Video + Photo and Looping.  
Interval determines the amount of time that passes between  
each captured frame.  
You can add tags with your camera, the GoPro App, or the Smart  
Remote (sold separately). Tags are visible during playback in the  
GoPro App or GoPro soſtware.  
Video + Photo Intervals  
Available intervals for Video + Photo range from 5-60 seconds.  
The quality of the photo depends on the selected video resolution  
and FOV.  
PRO TIP: In the app, tap the screen during playback to display the  
HiLight Tags on the progress bar.  
To Add a HiLight Tag with Your Camera:  
While recording video, press the Settings/Tag button [  
].  
22  
23  
/ Video Mode  
/ Video Mode  
Looping Intervals  
RESOLUTION, FPS AND FOV  
The HERO4 Black includes the video resolutions listed below.  
Available intervals for Looping are 5, 20, 60 and 120 minutes. For  
example, if you select a 5-minute interval, only the previous 5 minutes  
is saved when you stop recording. If you record for 5 minutes and do  
Video  
NTSC/  
PAL  
FOV  
Screen Resolution  
Resolution  
not press the Shutter/Select button [  
] to stop recording and save,  
the camera begins a new 5-minute interval by recording over your  
previous 5 minutes of footage.  
30/25  
24/24  
4K  
Ultra Wide  
Ultra Wide  
3840x2160, 16:9  
3840x2160, 16:9  
4K SuperView  
24/24  
You can also select max video as the interval. With this option, the camera  
records until the memory card is full, then overwrites the content.  
Note: To use Looping, be sure that your microSD card has sufficient space.  
48/50  
30/25  
24/24  
Ultra Wide,  
Medium  
2.7K  
2704x1520, 16:9  
PRO TIP: Multiple chapter files are written to your memory card  
so that small segments of content can be overwritten during loop  
recording. When viewing this content on a computer, you see separate  
files for each time segment. Use GoPro soſtware to combine the files  
into a longer video.  
2.7K SuperView  
2.7K 4:3  
30/25  
30/25  
Ultra Wide  
Ultra Wide  
2704x1520, 16:9  
2704x2028, 4:3  
80/80  
60/50  
48/48  
30/25  
24/24  
1440p  
1080p  
Ultra Wide  
1920x1440, 4:3  
1920x1080, 16:9  
120/120 Ultra Wide,  
90/90 Narrow  
24  
25  
/ Video Mode  
/ Video Mode  
Video  
Resolution  
NTSC/  
PAL  
High-Performance Video Modes and Camera  
Temperatures  
FOV  
Screen Resolution  
60/50  
48/48  
30/25  
24/24  
The HERO4 Black features unique high-performance video modes:  
4K30/24, 4K24 SuperView, 2.7K48/50, 2.7K30 SuperView, 2.7K 4:3,  
1440p80, 1080p120/90, 960p120 and 720p120. When using these  
video modes, it is normal for the camera to become warm and use  
more power.  
Ultra Wide,  
Medium,  
Narrow  
1080p  
1920x1080, 16:9  
80/80  
60/50  
48/48  
30/25  
24/24  
Using these high-performance modes in higher temperatures  
decreases camera recording time. In addition, lack of airflow around  
the camera, using the camera with the GoPro App, or in combination  
with BacPac accessories further increases camera temperature and  
power consumption, and decreases camera recording time.  
1080p SuperView  
Ultra Wide  
Ultra Wide  
1920x1080, 16:9  
120/120  
60/50  
960p  
720p  
1280x960, 4:3  
1280x720, 16:9  
If the camera gets too hot, a message appears on the screen  
indicating that the camera is shutting down. The camera stops  
recording, saves your video, disconnects from the GoPro App,  
and powers off. If this happens, let your camera sit and cool before  
attempting to use it again.  
120/120 Ultra Wide,  
60/50  
30/25  
Medium,  
Narrow  
120/120  
60/50  
720p SuperView  
WVGA  
Ultra Wide  
1280x720, 16:9  
848x480, 16:9  
For extended recording time in high-performance video modes,  
capture shorter video clips when in stationary use, and/or limit your  
use of features that increase power consumption, such as the GoPro  
App or BacPac accessories. To control your camera remotely at higher  
temperatures, use the GoPro remote instead of the GoPro App.  
240/240 Ultra Wide  
PRO TIP: To open the settings menu for the current mode, press the  
Settings/Tag button [  
].  
26  
27  
/ Video Mode  
/ Video Mode  
Video Resolution  
Best Use  
Video Resolution  
Best Use  
Stunning high-resolution video with  
professional low-light performance. 8MP  
stills available from video. Recommended  
for tripod or fixed position shots.  
Recommended for body-mounted,  
ski-mounted or surfboard-mounted  
shots. Provides large viewing area.  
2.7K 4:3  
4K  
Recommended for body-mounted shots.  
Larger viewing area and high frame rate yield  
the smoothest, most immersive results for  
high-action capture.  
SuperView delivers the world’s most  
immersive field of view. Recommended for  
tripod or fixed position shots. More vertical  
4:3 content is automatically stretched to  
full-screen 16:9 for stunning widescreen  
playback on your computer or TV.  
1440p  
1080p  
4K SuperView  
2.7K  
1080p60 is great for all shots. High resolution  
and frame rate yield stunning results. Tripod  
or fixed mounting for 1080p48, 1080p30  
and 1080p24 is ideal for television and film  
productions.  
16:9 resolution video downscales to provide  
stunning, cinema-quality results for  
professional productions.  
SuperView delivers the world’s most  
immersive field of view. Recommended for  
body-or gear-mounted shots. More vertical  
4:3 content is automatically stretched to  
full-screen 16:9 for stunning widescreen  
playback on your computer or TV.  
SuperView delivers the world’s most  
immersive field of view. Recommended  
for body-mounted shots. More vertical 4:3  
content is stretched to full-screen 16:9 for  
stunning widescreen playback on your  
computer or TV.  
1080p SuperView  
2.7K SuperView  
28  
29  
/ Video Mode  
/ Video Mode  
Video Resolution  
Best Use  
FOV  
Best Use  
Use for body-mounted shots and when  
slow motion is desired. Provides large  
viewing area and smooth results for high  
action capture.  
Largest field of view, increased image  
stability. Good for action shots where  
you want to capture as much as possible  
within the frame.  
960p  
720p  
Ultra Wide  
Good for handheld shots and when slow  
motion is desired.  
Mid-range field of view, moderate  
image stability.  
Medium  
Narrow  
SuperView delivers the world’s most  
immersive field of view. Good for body-or  
gear-mounted shots. More vertical 4:3  
content is automatically stretched to  
full-screen 16:9 for stunning widescreen  
playback on your computer or TV.  
Smallest field of view, reduced image  
stability. Reduced distortion. Good for  
capturing content at a distance.  
720p SuperView  
WVGA  
Good when super slow motion is desired and  
standard definition is acceptable.  
30  
31  
/ Video Mode  
/ Photo Mode  
Photo mode contains three capture modes: Single, Continuous  
and Night.  
LOW LIGHT  
Auto Low Light allows you to shoot in low-light environments or  
when quickly transitioning in and out of low-light conditions. The  
camera automatically adjusts fps to achieve the optimal exposure  
and best results.  
Capture Mode  
Description  
Single (default)  
Captures a single photo.  
Captures a series of photos continuously  
Continuous  
Night  
while holding down the Shutter/Select  
Auto Low Light is not available for 240 fps or 30 fps and below. The  
options for this setting are on (default) and off.  
button [  
].  
Captures a single photo with a customizable  
exposure time up to 30 seconds. For available  
exposure times and examples of when to use  
them, see Shutter in Photo Settings.  
SPOT METER  
Spot Meter lets you film from a dark space while pointing the camera  
into a brighter setting, such as when recording the outdoors from  
PRO TIP: While capturing video, you can manually take a photo at  
any time by pressing the Power/Mode button [ ]. Press and hold  
the Power/Mode button [ ] to capture a photo every 5 seconds.  
within a car. When Spot Meter is turned on, [  
] appears on the  
camera status screen. The options for this setting are off (default)  
and on.  
Note: Changes that you make to the Spot Meter setting in Video mode apply only to video capture.  
To adjust this setting for photo capture, adjust the setting in Photo mode. To adjust this setting for  
multi-shot capture, adjust the setting in Multi-Shot mode.  
PROTUNE  
For details about Protune settings, see Protune.  
Note: Changes that you make to the Protune settings in Video mode apply only to video capture.  
To adjust this setting for photo capture, adjust the setting in Photo mode. To adjust this setting for  
multi-shot capture, adjust the setting in Multi-Shot mode.  
32  
33  
/ Photo Mode  
/ Photo Mode  
CAPTURING A SINGLE OR NIGHT PHOTO  
CAPTURING CONTINUOUS PHOTOS  
1. Select the desired photo capture mode (Single or Night):  
1. Select Continuous mode:  
a. Press the Power/Mode button [  
] repeatedly until you get  
a. Press the Power/Mode button [  
] repeatedly until you get  
to Photo mode.  
to Photo mode.  
b. Press the Settings/Tag button [  
c. Press the Shutter/Select button [  
] to open the settings menu.  
] repeatedly until you get  
b. Press the Settings/Tag button [  
c. Press the Shutter/Select button [  
] to open the settings menu.  
] repeatedly until you get  
to the desired capture mode (Single or Night).  
to Continuous.  
d. Press the Settings/Tag button [  
menu. The icon for the selected capture mode appears in the  
upper leſt on your camera status screen.  
] to close the settings  
d. Press the Settings/Tag button [  
menu. The Continuous icon [  
your camera status screen.  
] to close the settings  
] appears in the upper leſt on  
2. Press the Shutter/Select button [  
]. The camera beeps two  
2. Press and hold the Shutter/Select button [  
]. The camera  
times, the camera status lights flash and the counter on the  
camera status screen increases by one.  
beeps and the camera status lights flash repeatedly.  
3. To stop capturing, release the Shutter/Select button [  
]. The  
counter on the camera status screen increases by one for every  
photo captured.  
PRO TIP: For Night photo, be sure to use the right Shutter setting for  
the situation. For details, see Shutter in Photo Settings.  
34  
35  
/ Photo Mode  
/ Photo Mode  
PHOTO SETTINGS  
SHUTTER  
Three capture modes are available for Photo mode: Single,  
Continuous and Night. The capture mode that you select determines  
the Photo settings that appear in the rest of the menu.  
Shutter applies only to Night Photo and Night Lapse and determines  
the amount of time that the shutter is open. The options for this  
setting are auto (up to 2 seconds), 2, 5, 10, 15, 20 or 30 seconds. The  
default setting is auto.  
For instructions on how to change the following settings, see  
Navigating Settings Menus.  
Settings  
Examples  
PRO TIP: To open the settings menu for the current mode, press the  
Auto  
Sunrise, sunset, dawn, dusk, twilight, night  
Settings/Tag button [  
].  
Dawn, dusk, twilight, traffic at night, Ferris  
wheel, fireworks, light painting  
2 sec, 5 sec, 10 sec  
20 sec  
30 sec  
Night sky (with light)  
Night stars, Milky Way (complete darkness)  
36  
37  
/ Photo Mode  
/ Photo Mode  
INTERVAL  
SPOT METER  
Interval applies only to Continuous photo. Available intervals are 3  
(default), 5 or 10 photos every second.  
Spot Meter lets you capture photos from a dark space while pointing  
the camera into a brighter setting, such as when recording the  
outdoors from within a car. When Spot Meter is turned on, [  
]
MEGAPIXELS  
appears on the camera status screen. The options for this setting are  
off (default) and on.  
Note: Changes that you make to the Spot Meter setting in Photo mode apply only to photo capture.  
To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting for  
multi-shot capture, adjust the setting in Multi-Shot mode.  
The HERO4 Black captures photos at 12MP, 7MP or 5MP. Smaller  
megapixel values take up less space on the microSD card.  
Note: Changes that you make to the Megapixels setting in Photo mode apply only to photo capture.  
To adjust this setting for multi-shot capture, adjust the setting in Multi-Shot mode.  
PROTUNE  
Photo Resolution  
Field of View (FOV)  
For details about Protune settings, see Protune.  
Note: Changes that you make to the Protune settings in Photo mode apply only to photo capture.  
To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting for  
multi-shot capture, adjust the setting in Multi-Shot mode.  
Largest field of view. Good for action shots  
where you want to capture as much as  
possible within the frame.  
12MP Wide (default)  
7MP Wide  
7MP Medium  
5MP Medium  
Mid-range field of view.  
38  
39  
/ Multi-Shot Mode  
/ Multi-Shot Mode  
Multi-Shot mode contains three capture modes: Burst, Time Lapse  
and Night Lapse.  
CAPTURING BURST PHOTOS  
1. Select Burst mode:  
a. Press the Power/Mode button [  
to Multi-Shot mode.  
b. Press the Settings/Tag button [  
c. Press the Shutter/Select button [  
] repeatedly until you get  
Capture Mode  
Description  
Captures up to 30 photos in 1 second.  
Perfect for capturing the definitive moment  
in fast-action sports.  
] to open the settings menu.  
] repeatedly until you  
Burst (default)  
get to Burst.  
Captures a series of photos at specified  
intervals. You can use Time Lapse to capture  
photos of any activity, so you can choose the  
best ones later.  
d. Press the Settings/Tag button [  
] to close the settings  
menu. The Burst icon [  
camera status screen.  
] appears in the upper leſt on your  
Time Lapse  
Night Lapse  
2. Press the Shutter/Select button [  
flash and the camera beeps multiple times.  
]. The camera status lights  
Captures a series of photos at specific  
intervals and exposure times. Use Night  
Lapse in low light environments, such as  
when capturing the night sky over a period  
of time. For available exposure times and  
examples of when to use them, see Shutter  
in Mult-Shot Settings.  
See Rate in this section for options available for Burst photos.  
PRO TIP: For longer exposure times during the day, use Night Lapse.  
40  
41  
/ Multi-Shot Mode  
/ Multi-Shot Mode  
CAPTURING TIME LAPSE OR NIGHT LAPSE PHOTOS  
MULTI-SHOT SETTINGS  
Three capture modes are available for Multi-Shot mode: Burst, Time  
Lapse and Night Lapse. The capture mode that you select determines  
the Multi-Shot settings that appear in the rest of the menu.  
1. Select the desired multi-shot capture mode (Time Lapse or  
Night Lapse):  
a. Press the Power/Mode button [  
] repeatedly until you get  
to Multi-Shot mode.  
b. Press the Settings/Tag button [  
c. Press the Shutter/Select button [  
For instruction on how to change the following settings, see  
Navigating Settings Menus.  
] to open the settings menu.  
] repeatedly until you get  
to the desired capture mode (Time Lapse or Night Lapse).  
PRO TIP: To open the settings menu for the current mode, press the  
Settings/Tag button [  
].  
d. Press the Settings/Tag button [ ] to close the settings  
menu. The icon for the selected capture mode appears in the  
upper leſt on your camera status screen.  
2. Press the Shutter/Select button [  
]. The camera initiates  
countdown and the camera status lights flash each time a photo  
is captured.  
3. To stop capturing, press the Shutter/Select button [  
]. The  
camera status lights flash three times and the camera beeps  
three times.  
PRO TIP: When the camera is off and QuikCapture is enabled, you  
can turn the camera on and immediately begin capturing Time Lapse  
photos just by pressing and holding the Shutter/Select button [  
].  
Press again to stop recording and power off the camera. For details,  
see Setup Mode.  
42  
43  
/ Multi-Shot Mode  
/ Multi-Shot Mode  
SHUTTER  
Shutter applies only to Night Photo and Night Lapse and determines  
the amount of time that the shutter is open. The options for this  
setting are auto (up to 2 seconds), 2, 5, 10, 15, 20 or 30 seconds. The  
default setting is auto.  
Rate applies only to Burst. Photos can be captured at the following rates:  
3 photos in 1 second  
5 photos in 1 second  
10 photos in 1 second  
10 photos in 2 seconds  
10 photos in 3 seconds  
30 photos in 1 second (default)  
30 photos in 2 seconds  
30 photos in 3 seconds  
Settings  
Examples  
Auto  
Sunrise, sunset, dawn, dusk, twilight, night  
Dawn, dusk, twilight, traffic at night, Ferris  
wheel, fireworks, light painting  
2 sec, 5 sec, 10 sec  
20 sec  
30 sec  
Night sky (with light)  
Night stars, Milky Way (complete darkness)  
PRO TIP: Sometimes 30 photos in 1 second is too fast. Try a slower  
Burst interval to better match the action.  
44  
45  
/ Multi-Shot Mode  
/ Multi-Shot Mode  
INTERVAL  
MEGAPIXELS  
Interval applies only to Time Lapse and Night Lapse. Interval determines  
the amount of time that passes between each captured frame.  
The HERO4 Black captures photos at 12MP, 7MP or 5MP. Smaller  
megapixel values take up less space on the microSD card.  
Note: Changes that you make to the Megapixels setting in Multi-Shot mode apply only to multi-shot  
capture. To adjust this setting for photo capture, adjust the setting in Photo mode.  
Time Lapse Intervals  
Available intervals for Time Lapse range from 0.5 seconds (default) to  
60 seconds.  
Settings  
Description  
Largest field of view. Good for action shots  
where you want to capture as much as  
possible within the frame.  
12MP Wide (default)  
7MP Wide  
Interval  
Examples  
0.5-2 seconds  
2 seconds  
Surfing, biking or other sport  
Busy street corner  
Sunset  
7MP Medium  
5MP Medium  
Mid-range field of view.  
5-10 seconds  
Lengthy activities, such as  
construction projects  
10-60 seconds  
Night Lapse Intervals  
Available intervals for Night Lapse range from 4 seconds to 60  
minutes. Continuous (default) causes the Interval to match the Shutter  
setting. For example, if Shutter is set to 10 seconds and Interval is set  
to continuous, your camera captures a photo every 10 seconds.  
46  
47  
/ Multi-Shot Mode  
/ Playback Mode  
You can play back your content on a computer, TV, smartphone/  
tablet (using the GoPro App) or on your camera using an LCD Touch  
BacPac (sold separately). Playback mode appears only if the camera  
is connected to a TV or LCD Touch BacPac.  
SPOT METER  
Spot Meter lets you capture photos from a dark space while pointing  
the camera into a brighter setting, such as when recording the  
outdoors from within a car. When Spot Meter is turned on, [  
appears on the camera status screen. The options for this setting are  
off (default) and on.  
Note: Changes that you make to the Spot Meter setting in Multi-Shot mode apply only to multi-shot  
capture. To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting  
for photo capture, adjust the setting in Photo mode.  
]
You can also play back content by inserting the microSD card  
directly into a device, such as a computer or compatible TV. With  
this method, playback resolution depends on the resolution of the  
device and its ability to play back that resolution.  
PLAYING BACK VIDEOS AND PHOTOS ON A COMPUTER  
For best results playing back your content on a computer, visit  
gopro.com/getstarted to download the latest GoPro soſtware. Be  
sure your Mac® or Windows® computer meets these minimum  
system requirements:  
PROTUNE  
For details about Protune settings, see Protune.  
Note: Changes that you make to the Protune settings in Multi-Shot mode apply only to multi-shot  
capture. To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting  
for photo capture, adjust the setting in Photo mode.  
Windows  
Mac  
Operating  
System  
Windows 7, 8.x  
OS X® 10.8 or later  
Intel® Core 2 Duo(Intel Intel® Dual Core(Intel  
Quad Corei7 or better Quad Core i7 or better  
CPU  
recommended)  
recommended)  
Card included with  
Intel Dual Core Macs  
or better  
Card that supports  
Open GL1.2 or later  
Graphics Card  
48  
49  
/ Playback Mode  
/ Playback Mode  
PLAYING BACK VIDEOS AND PHOTOS ON YOUR TV  
Playing back videos and photos on your TV/HDTV requires a micro  
Windows  
Mac  
Screen  
Resolution  
HDMI, composite or combo cable (all sold separately).  
1280 x800  
4GB  
1280 x768  
To Play Back Content on a TV:  
1. Plug the camera into a TV/HDTV with a micro HDMI cable,  
composite cable or combo cable.  
RAM  
4GB  
5400 RPM internal  
drive (7200 RPM drive  
or SSD recommended)  
If external, use  
Thunderbolt, FireWire  
or USB 3.0  
5400 RPM internal  
drive (7200 RPM drive  
or SSD recommended)  
If external, use USB 3.0  
or eSATA  
2. Select the input on your TV that corresponds to the port into which  
you plugged the cable.  
Hard Drive  
3. Power on the camera.  
4. Press the Power/Mode button [  
] to cycle to Playback [  
].  
mode, and then press the Shutter/Select button [  
] to select it.  
For minimum system requirements for 4K playback and editing, visit  
gopro.com/support.  
5. Use the Power/Mode button [  
6. Use the Shutter/Select button [  
] to navigate files.  
] to select files.  
7. Use [  
] and [  
] to navigate backward and forward to see more  
media files on your memory card.  
To Play Back Content on Your Computer:  
Note: HDMI playback depends on the resolution of the device, and is certified up to 1080p.  
1. Download the latest GoPro soſtware from gopro.com/getstarted.  
2. Connect the camera to your computer using the included USB cable.  
3. Copy the files to your computer or external hard drive.  
4. Play back your content with GoPro soſtware.  
50  
51  
/ Playback Mode  
/ Setup Mode  
PLAYING BACK CONTENT ON A SMARTPHONE/TABLET  
In Setup mode, you can change settings that apply to all camera  
modes. For instructions on how to change the following settings,  
1. Connect your camera to the GoPro App. For details, see  
see Navigating Settings Menus.  
Connecting to the GoPro App.  
2. Use the controls on the app to play back your footage on your  
smartphone/tablet.  
WIRELESS  
When Wireless is on, a Wireless status icon appears on the camera  
status screen and the blue wireless lights blink intermittently.  
PLAYING BACK CONTENT USING AN LCD TOUCH BACPAC  
For instructions, see the LCD Touch BacPac User Guide.  
Setting  
Description  
Off (default)  
Camera connects to the GoPro App. For  
instructions on connecting to this app, see  
Connecting to the GoPro App.  
GoPro App  
Camera connects to the remote (sold  
separately). For instructions on pairing, see  
the user manual for the remote.  
WiFi Remote  
PRO TIP: If you forgot your camera’s name or password, you can  
reset them to the defaults. With the camera powered on, press and  
hold the Settings/Tag button [  
]. Two seconds later, press and  
release the Power/Mode button [  
]. Release the Settings/Tag  
button [  
]. From the Wi-Fi reset menu, select Reset. The default  
password is goprohero.  
52  
53  
/ Setup Mode  
/ Setup Mode  
TOUCH DISPLAY  
Setting  
Description  
Determines the level of light on the touch  
display. The options for this setting are high  
(default), medium and low.  
Touch Display appears only if your camera is attached to an LCD Touch  
BacPac (sold separately). These settings let you manage the BacPac  
screen to conserve battery power.  
Brightness  
Turns the touch display on or off when the  
camera is powered on. The options for this  
setting are on (default) and off.  
Touch Display  
On/Off  
Setting  
Description  
Automatically dims the touch display aſter a  
period of inactivity. The options for this setting  
are 1 minute (default), 2 minutes, 3 minutes  
and Never. To manually dim the screen or  
to wake it, press the Touch Display Sleep/  
Sleep  
Wake button [  
].  
Lets you use gestures to lock and unlock the  
touch display. The options for this setting are  
off and on (default). Turn this setting on to  
prevent accidental input on the touch display.  
When this setting is on, press the touch  
display for two seconds to lock it. To unlock  
the touch display, slide down and hold.  
Lock  
54  
55  
/ Setup Mode  
/ Setup Mode  
ORIENTATION  
QUIKCAPTURE  
If you mount your camera upside down, you might have to rotate the  
files during editing. This setting eliminates the need to flip your video  
or photos aſter recording.  
With QuikCapture, you can quickly turn your camera on and begin  
capturing video or Time Lapse photos. The options for this setting are  
on and off (default).  
Note: QuikCapture is disabled when the camera is connected to the remote or the GoPro App.  
Setting  
Description  
To Capture Video with QuikCapture:  
With the camera powered off, press and release the Shutter/Select  
Camera is always assumed to be  
right-side up.  
Up  
button [  
]. Your camera automatically powers on and begins  
Camera is always assumed to be  
upside down.  
capturing video.  
Down  
To Capture Time Lapse Photos with QuikCapture:  
With the camera powered off, press and hold the Shutter/Select  
DEFAULT MODE  
button [  
]. Your camera automatically powers on and begins  
You can select the capture mode that appears when the camera  
powers on. The options are Video, Video + Photo, Video Looping,  
Single, Continuous, Night, Burst, Time Lapse, and Night Lapse.  
capturing Time Lapse photos.  
To Stop Recording:  
Press and release the Shutter/Select button [  
and power off the camera.  
] to stop recording  
56  
57  
/ Setup Mode  
/ Setup Mode  
LEDS  
ON-SCREEN DISPLAY  
This setting determines which camera status lights (red) to activate.  
The options for this setting are 4 (top, bottom, front, back), 2 (front and  
back), or off (none). The default setting is 4.  
The OSD (on-screen display) setting determines whether the  
recording icons and file information on video and on the viewing  
screen appear during playback. The options for this setting  
are on (default) and off.  
Note: The Wireless status light (blue) is always activated unless you select off for this setting.  
Note: When this setting is on and you are playing back content on your camera using an LCD Touch  
BacPac (sold separately), you can tap the touch display to quickly show or hide the recording and  
file information.  
BEEPS  
You can set the volume for the sound indicators to be 100% (default),  
70% or off.  
AUTO OFF  
Your camera can be configured to automatically power off aſter a  
specific period (1 minute - 5 minutes) in which no videos or photos  
are captured and no buttons are pressed. You can also configure the  
camera to never automatically power off (default).  
VIDEO FORMAT  
The Video Format setting governs frame rates for recording and  
playback when viewing video on a TV/HDTV.  
DATE/TIME  
Setting  
Description  
Your camera’s date and time are automatically set when you connect  
your camera to the GoPro App or GoPro soſtware. This setting lets  
you manually set the date and time. If the battery is removed from  
the camera for an extended period of time, you must reset the date  
and time (automatically or manually).  
NTSC (default)  
Viewing video in North America  
Viewing video on a PAL TV/HDTV (most  
televisions outside of North America)  
PAL  
58  
59  
/ Setup Mode  
/ Connecting to the GoPro App  
The GoPro App lets you control your camera remotely using a  
smartphone or tablet. Features include full camera control, live preview,  
playback and sharing of content, and camera soſtware updates.  
DELETE  
This setting lets you delete the last file, or delete all files and format  
the memory card. Deleting all files is useful aſter you transfer your  
files to your computer and want to make room on your memory card  
for more content. LED lights blink until the operation is complete.  
TO CONNECT YOUR HERO4 BLACK TO THE GOPRO APP:  
1. Download the GoPro App to your smartphone/tablet from  
the Apple App Store or Google Play.  
NOTICE: If you select All/Format, the memory card is reformatted,  
which deletes every file on the card.  
2. Open the app.  
3. When the app stops searching for a camera, tap Connect  
Your Camera.  
CAMERA RESET  
4. Follow the on-screen instructions to connect your camera to  
the app. The default password for your camera is goprohero.  
Camera reset returns all settings to their default values. This  
option does not reset the Date/Time or your camera’s username  
and wireless password.  
Note: If your camera is not responding but you do not want to lose your settings, press and hold the  
Power/Mode button for 8 seconds.  
PRO TIP: If the camera is powered on and ready to capture videos or  
photos, you can press and hold the Settings/Tag button [  
] for two  
seconds to turn Wireless on/off. You can also do this when the camera  
is powered off.  
60  
61  
/ Transferring Files to a Computer  
/ Protune  
PROTUNE BENEFITS  
To play back your video and photos on a computer, you must first  
transfer these files to a computer.  
Protune unlocks the camera’s full potential, yielding stunning  
image quality and cinema-caliber video and photos optimized for  
professional productions. Protune gives content creators more  
flexibility and workflow efficiency than ever before.  
TO TRANSFER FILES TO A COMPUTER:  
1. Download and install the latest GoPro soſtware from  
gopro.com/getstarted.  
2. Connect the camera to your computer using the included  
USB cable.  
Protune is compatible with professional color correction tools, GoPro  
soſtware and other video and photo editing soſtware.  
Protune enables manual control of White Balance, Color, ISO Limit,  
Sharpness and Exposure Value Compensation for advanced control  
and customization of your video footage and photos.  
Note: Changes that you make to the Protune settings apply only to the mode in which they are  
changed. To adjust this setting for video capture, adjust the settings in Video mode. To adjust this  
setting for photo capture, adjust the settings in Photo mode. To adjust this setting for multi-shot  
capture, adjust the settings in Multi-Shot mode.  
PRO TIP: You can also transfer files to a computer using a card reader  
(sold separately). Connect the card reader to your computer and insert  
the microSD card into the reader. You can then transfer files to your  
computer or delete selected files on your card.  
PROTUNE  
The options for this setting are off (default) and on. When Protune is  
on, PT appears on the camera status screen. Protune is available for  
all video and photo resolutions.  
62  
63  
/ Protune  
/ Protune  
WHITE BALANCE  
White balance adjusts the overall color tone of videos and photos.  
COLOR  
Color allows you to adjust the color profile of your video footage  
or photos.  
Setting  
Description  
Color Setting  
Resulting Color Profile  
Automatically adjusts the color tone based  
on the environmental conditions  
Auto (default)  
GoPro Color  
(default)  
Provides GoPro color-corrected profile (same  
great color as when Protune is turned off).  
Warm light (incandescent or sunrise/  
sunset lighting)  
3000K  
5500K  
Provides neutral color profile that can be  
color-corrected to better match footage  
captured with other equipment, offering more  
flexibility in post-production. Due to its long  
curve, Flat captures more details in shadows  
and highlights.  
Slightly cool light (cool fluorescent or  
average daylight)  
Flat  
6500K  
Native  
Cool light (overcast conditions)  
Industry standardized optimized color  
PRO TIP: The Native option yields a minimally processed data  
file directly from the image sensor that allows for more precise  
adjustments to be made in post-production. Recording with this  
option takes full advantage of the image sensor’s capabilities.  
64  
65  
/ Protune  
/ Protune  
Protune for Photo ISO Limit  
ISO LIMIT  
Setting  
800 (default)  
400  
Lighting Condition/Resulting Quality  
Darker photo in very low light, increased  
image noise  
ISO Limit adjusts the camera’s sensitivity in low-light environments,  
and creates a balance between brightness and resulting image noise.  
Image noise refers to the degree of graininess in the image.  
Darker photo in low light, moderate image noise  
Protune for Video ISO Limit  
Bright photo in indoor lighting, marginal  
image noise  
200  
Setting  
Lighting Condition/Resulting Quality  
Brighter video in low light, increased  
image noise  
Bright photo in outdoor daylight, minimal  
image noise  
6400 (default)  
100  
Moderately bright video in low light,  
moderate image noise  
1600  
400  
SHARPNESS  
Darker video in low light, reduced  
image noise  
Sharpness controls the sharpness of your video footage or photos.  
Sharpness Setting Resulting Quality  
High (default)  
Medium  
Low  
Ultra-sharp video or photo  
Moderately sharp video or photo  
Soſter video or photo  
66  
67  
/ Protune  
/ Battery  
MAXIMIZING BATTERY LIFE  
EXPOSURE VALUE COMPENSATION (EV COMP)  
The battery icon on the camera screen blinks when the battery drops  
below 10%. If the battery reaches 0% while recording, the camera  
saves the file and powers off.  
Exposure Value Compensation affects the brightness of your video or  
photo. Adjusting this setting can improve image quality when shooting  
in environments with contrasting lighting conditions.  
To maximize battery life, close the GoPro App. To maximize battery  
life when shooting longer-duration activities while the camera is  
connected to an LCD Touch BacPac (sold separately), turn off or remove  
the BacPac. Extreme cold temperatures can decrease battery life. To  
maximize battery life in cold conditions, keep the camera in a warm  
place prior to use. Shooting at higher frame rates and resolutions  
increases power consumption.  
Settings  
-2.0 -1.5 -1.0 -0.5  
0 (default)  
+0.5 +1.0 +1.5 +2.0  
PRO TIP: Exposure Value Compensation adjusts brightness  
within the existing ISO Limit. If brightness has already reached the  
ISO Limit in a low-light environment, increasing the Exposure Value  
Compensation does not have any effect.  
PRO TIP: QuikCapture helps maximize battery life. For details, see  
QuikCapture in Setup Mode.  
RESET  
This option resets all Protune settings to their default values.  
68  
69  
/ Battery  
/ Battery  
The battery charges to 80% in approximately one hour and 100% in  
approximately two hours when using GoPro’s USB-compatible Wall  
or Auto Charger.  
REMOVING THE BATTERY FROM THE CAMERA  
The HERO4 Black battery is designed to have a tight fit to maximize  
reliability in high-vibration activities.  
You can also charge the battery outside the camera using the Dual  
Battery Charger (sold separately).  
To Remove the Battery:  
1. Open the battery door by placing your thumb in the indentation in  
the battery door (on the bottom of the camera) and sliding it to the  
leſt. Allow the door to open.  
2. Grasp the battery pull-tab and remove the battery from the camera.  
No damage occurs to the camera or battery if used prior to full charge.  
Spare batteries and additional charging accessories are available at  
gopro.com.  
70  
71  
/ Battery  
/ Battery  
BATTERY STORAGE AND HANDLING  
BATTERY DISPOSAL  
The camera contains sensitive components, including the battery.  
Avoid exposing your camera and battery to very cold or very hot  
temperatures. Low or high temperature conditions may temporarily  
shorten the battery life or cause the camera to temporarily stop working  
properly. Avoid dramatic changes in temperature or humidity when  
using the camera, as condensation may form on or within the camera.  
Most rechargeable lithium-ion batteries are classified as non-hazardous  
waste and are safe for disposal in the normal municipal waste stream.  
Many localities have laws in place requiring battery recycling. Check  
your local laws to make sure that you can dispose of rechargeable  
batteries in your regular trash. To safely dispose of lithium-ion batteries,  
protect terminals from exposure to other metal with packing, masking  
or electrical tape so they do not cause a fire while being transported.  
The camera housing protects the camera and battery from water  
damage. For more information, see Camera Housing. Do not turn  
on your camera if it is wet. If your camera is already on, turn it  
off and remove the battery immediately. Allow the camera to dry  
thoroughly before using it again. Do not dry the camera or battery  
with an external heat source such as a microwave oven or hair dryer.  
Damage to the camera or battery caused by contact with liquid is not  
covered under the warranty.  
Lithium-ion batteries, however, do contain recyclable materials and  
are accepted for recycling by the Rechargeable Battery Recycling  
Corporation’s (RBRC) Battery Recycling Program. We encourage  
you to visit Call2Recycle at call2recycle.org or call 1-800-BATTERY  
in North America to find a convenient recycling location.  
Never dispose of a battery in a fire because it may explode.  
WARNING: Do not drop, disassemble, open, crush, bend,  
deform, puncture, shred, microwave, incinerate or paint the  
camera. Do not insert foreign objects into the battery opening  
on the camera. Do not use the camera or the battery if it has  
been damaged—for example, if cracked, punctured or harmed  
by water. Disassembling or puncturing the battery can cause  
an explosion or fire.  
Do not store your battery with metal objects, such as coins, keys  
or necklaces. If the battery terminals come in contact with metal  
objects, this may cause a fire.  
72  
73  
/ Important Messages  
/ Important Messages  
MICROSD CARD MESSAGES  
FILE REPAIR ICON  
No card present. The camera requires a  
microSD, microSDHC or microSDXC card  
(sold separately) to capture videos and photos.  
If you see the File Repair icon on the camera status  
screen, your last video file was corrupted during  
recording. Press any button to repair the file.  
NO SD  
FULL  
Card is full. Delete files or swap card.  
TEMPERATURE ICON  
Camera is unable to read card formatting.  
Reformat the card in the camera.  
SD ERR  
The Temperature icon appears on the camera status  
screen when the camera becomes too hot and needs  
to cool down. Simply let it sit and cool before attempting  
to use it again. Your camera was designed to identify  
conditions of overheating and is designed to respond  
accordingly.  
PRO TIP: Reformat your microSD card on a regular basis to ensure  
that the card remains in good condition.  
74  
75  
/ Camera Housing  
/ Camera Housing  
ASSEMBLING THE CAMERA HOUSING  
To Secure the Camera in the Housing:  
1. Open the housing and drop the camera into position.  
To Remove the Camera From the Housing:  
1. Liſt the front of the latch up to disengage it from the camera housing.  
2. Make sure the seal around the backdoor is free of debris.  
2. Pivot the latch backward and pull it up to release the backdoor.  
3. Pull open the housing backdoor and remove the camera.  
3. Close the housing backdoor and squeeze it closed to ensure a  
good seal.  
4. Pivot the hinged arm backwards and hook the lip of the latch into  
the grooved top of the housing backdoor.  
5. Push the latch down to snap it into place.  
WARNING: Always secure the camera in its housing when using  
the camera in or around water. Do not get the camera or the  
battery wet.  
76  
77  
/ Camera Housing  
/ Camera Housing  
Your HERO4 Black camera comes with two types of backdoors:  
Standard Backdoor and Skeleton Backdoor.  
SWAPPING BACKDOORS  
You can switch the backdoor of your HERO4 Black camera to suit your  
activity and shooting conditions.  
The Standard Backdoor makes the housing  
waterproof to 131’ (40m). Use this door when you  
need to protect the camera from water, dirt, sand  
and other environmental hazards.  
To Change the Backdoor:  
1. Open the backdoor of the housing so that it hangs downwards.  
2. Firmly pull the backdoor downwards until it snaps free from the  
main housing.  
The Skeleton Backdoor (non-waterproof)  
provides better sound quality by allowing more  
sound to reach the camera’s microphone. It also  
reduces wind noise at speeds up to 100mph when  
mounted on helmets, motorcycles, bikes and  
other fast-moving vehicles. Use this backdoor  
only when sand, excessive dirt/dust and water  
damage are not a risk. This backdoor is also  
recommended for use inside vehicles.  
3. Line up the replacement backdoor into the hinge opening.  
4. Push upwards on the backdoor until it clicks into place.  
PRO TIP: Apply Rain-X® or a similar anti-beading solution to the  
camera housing lens to prevent water spots from forming when using  
your camera in rain or water.  
78  
79  
/ Camera Housing  
/ Using the Mounts  
PREVENTING WATER DAMAGE TO YOUR CAMERA  
ATTACHING YOUR CAMERA TO MOUNTS  
The rubber seal that lines the camera housing forms a waterproof barrier  
that protects your HERO4 Black in wet and underwater conditions.  
To attach your HERO4 Black camera to a mount, you need a Quick  
Release Buckle, thumb screw or hardware depending on the mount  
you are using. For more information on mounts, visit gopro.com/support.  
Keep the camera housing’s rubber seal clean. A single hair or grain of  
sand can cause a leak and damage your camera.  
Aſter every use in salt water, rinse the outside of the camera housing  
with non-salt water and dry. Not doing this can eventually cause  
corrosion of the hinge pin and salt buildup in the seal, which can  
cause failure.  
Quick Release  
Thumb Screw  
Housing  
Complete Unit  
Buckle  
To clean the seal, rinse in fresh water and shake dry (drying with a  
cloth may cause lint to compromise the seal). Re-install the seal into  
the grooves in the backdoor of the camera housing.  
USING CURVED + FLAT ADHESIVE MOUNTS  
The Curved + Flat Adhesive Mounts make it easy to attach the camera  
to curved and flat surfaces of helmets, vehicles and gear. Using the  
Quick Release Buckle, the assembled camera housing can be clicked  
on and off the secured Curved or Flat Adhesive Mounts.  
WARNING: Failure to follow these steps each time you use  
your GoPro can result in leaks that may damage or destroy your  
camera. Water will damage both the camera and the battery,  
which could cause an explosion or fire. Your warranty does not  
cover water damage resulting from user error.  
Flat Adhesive Mount  
Curved Adhesive Mount  
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/ Using the Mounts  
/ Using the Mounts  
MOUNTING GUIDELINES  
LOCKING PLUG  
Follow these guidelines when attaching mounts:  
If you are using the HERO4 Black in high-impact sports such as  
surfing or skiing where significant impact might occur, use the locking  
plug to securely lock the Quick Release Buckle fingers into place. The  
locking plug helps to prevent the housing from accidentally releasing  
from the mount.  
Attach the adhesive mounts at least 24 hours prior to use.  
Allow 72 hours for complete adhesion.  
Adhesive mounts must be mounted only on smooth surfaces.  
Porous or textured surfaces do not enable a proper bond. When  
applying the mount, firmly press it into place and ensure full  
contact over the entire surface.  
To Attach the Locking Plug:  
1. Loop the circular ring over the thumbscrew. The circular ring  
acts as a leash to prevent dropping or losing the locking plug.  
Apply adhesive mounts to clean surfaces only. Wax, oil, dirt or  
other debris reduce adhesion, which can result in a weak bond  
and risk of losing the camera should the connection fail.  
2. Slide the Quick Release Buckle into the mount until it clicks  
into place.  
Attach adhesive mounts in room temperature conditions.  
Mount adhesives do not bond properly if applied in cold or damp  
environments to cold or damp surfaces, or if the surface is not  
room temperature.  
3. Press the U-shaped part of the plug into the U-shaped space in  
the Quick Release Buckle.  
For more information on mounts, visit gopro.com/support.  
WARNING: If using your camera with a GoPro helmet mount or  
strap, always select a helmet that meets the applicable safety  
standard. Choose the right helmet for your particular sport or  
activity and make sure that it is the right fit and size for you.  
Inspect your helmet to ensure that it is in good condition and  
follow the helmet manufacturer’s instructions on safe helmet  
use. Any helmet that has sustained a major impact should be  
replaced. No helmet can protect against injury in every accident.  
WARNING: To avoid injury in the event of an accident, do not use  
the locking plug or tether when using a mounting device on a  
helmet or other personal protective gear.  
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/ Frequently Asked Questions  
/ Frequently Asked Questions  
MY GOPRO WON’T POWER ON  
If your computer does not meet the minimum requirements, record  
at 720p30 with Protune off, and make sure that all other programs on  
your computer are closed.  
Make sure your GoPro is charged. To charge your camera, use the  
included USB cable and a computer. You can also use the GoPro Wall  
or Auto Charger.  
I FORGOT MY CAMERA’S NAME OR PASSWORD  
With the camera powered on, press and hold the Settings/Tag button  
MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON  
[
[
]. Two seconds later, press and release the Power/Mode button  
]. Release the Settings/Tag button [ ]. From the Wi-Fi reset  
Press and hold the Power/Mode button [  
] for 8 seconds to reset  
your camera. This reset saves all of your content and settings, and  
powers off your camera.  
menu, select Reset. The camera name is reset, and the password is  
reset to goprohero.  
MY PLAYBACK IS CHOPPY  
Choppy playback is typically not a problem with the file. If your footage  
skips, one of these situations is likely the cause:  
I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS  
In Setup mode, select Camera Reset. This option does not reset the  
Date/Time or your camera’s username and wireless password.  
Using an incompatible video player. Not all video players support  
the H.264 codec. For best results, use the latest GoPro soſtware,  
available for free at gopro.com/getstarted.  
The computer does not meet the minimum requirements for HD  
playback. The higher the resolution and frame rate of your video,  
the harder the computer has to work to play it back. Make sure  
that your computer meets the minimum requirements listed in  
Playback Mode.  
I POWERED OFF MY GOPRO, BUT THE BLUE LIGHTS ARE  
STILL BLINKING  
The blue lights indicate that Wireless is on. With your camera powered  
off, press and hold the Settings/Tag button [  
] for four seconds to  
turn off Wireless.  
For more answers to commonly asked questions, see  
gopro.com/support.  
Playing a high bitrate HD video file over a low bandwidth USB  
connection. Transfer the file to the computer to play back.  
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