ꢀꢁꢂ
IBM 32X/10X/40X/16X MAX
CD-RW/DVD-ROM
Combination Drive
User’s Guide
ꢀꢁꢂ
IBM 32X/10X/40X/16X MAX
CD-RW/DVD-ROM
Combination Drive
User’s Guide
Note: Before using this information and the product it supports, read the information
First Edition (July 2002)
© Copyright International Business Machines Corporation 2002. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by
GSA ADP Schedule Contract with IBM Corp.
Safety: Read first
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety
Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette
produktet.
© Copyright IBM Corp. 2002
iii
Antes de instalar este produto, leia as Informações sobre Segurança.
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
iv IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
Contents
© Copyright IBM Corp. 2002
v
vi IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
About this book
This manual contains instructions for installing and using the IBM®
32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive. The manual
is divided into the following parts:
Part 1: Installation and user’s guide
This guide contains the product description and installation instructions in the
following languages:
v English
v French
v German
v Spanish
v Italian
v Brazilian Portuguese
v Simplified Chinese
v Traditional Chinese
v Japanese
Part 2: Appendixes
This section contains device-driver, problem-solving, warranty and support
information, and notice information.
Note: The illustrations in this manual might be slightly different from your
hardware.
Registering your option
Thank you for purchasing this IBM product. Please take a few moments to
register your product and provide us with information that will help IBM to
better serve you in the future. Your feedback is valuable to us in developing
products and services that are important to you, as well as in developing better
ways to communicate with you. Register your product on the IBM Web site at
IBM will send you information and updates on your registered product unless
you indicate on the Web site questionnaire that you do not want to receive
further information.
© Copyright IBM Corp. 2002
vii
viii IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
Installation and user’s guide
This section contains the product description, hardware and software
installation instructions, and operating information for the IBM
32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive.
Product description
This product contains a unique multifunction drive that can read and write
CD-R and CD-RW discs, and can also read CD-ROM, DVD-ROM, DVD-RAM,
DVD-RW, and DVD-R discs. This kit also includes a CD containing an Online
User’s Guide, MPEG-2 decoding software and CD recording software for
Microsoft® Windows® 2000 Professional, Microsoft Windows Millennium
Edition (Me), Microsoft Windows XP Home, and Microsoft Windows XP
Professional.
Your option package includes the following:
v One IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive
v One package of four mounting screws (M3 x 5-mm, slotted)
v One 18-inch IDE cable
v One audio “Y” cable
v One IBM CD-RW/DVD-ROM Software and User’s Guide CD
v One Laser Safety Guide
v One Quick Installation Guide
Contact your place of purchase if an item is missing or damaged. Be sure to
retain your proof of purchase; it might be required to receive warranty service.
technical support information.
Your drive can read many DVD and CD formats, including DVD Video, Video
CD, and audio CD formats. It can also write most CD-RW rewritable and
CD-R recordable formats, including high speed CD-R media. You must install
the included MPEG-2 decoding software to play DVD Video files, and you
must install the included CD recording software to write CD-R and CD-RW
discs. The drive also reads multi-session, extended architecture (CD-XA) discs,
and Kodak Photo CD. This drive delivers data at up to 40 times the standard
CD-ROM drive speed (40X) for CD-ROM and CD-R media. This drive delivers
data at up to 16 times the standard DVD-ROM drive speed (16X) for DVD
media. This drive can read most DVD-RAM, DVD-RW, and DVD-R media
types, and is compliant with the DVD-Multi Player compatibility specification.
This drive is designed for installation in a personal computer that uses
integrated drive electronics (IDE) or enhanced IDE (EIDE) architecture.
© Copyright IBM Corp. 2002
1-1
Installation requirements
Be sure that your computer meets the following system requirements before
installing the drive:
v Minimum microprocessor:
– Intel® Pentium® 133 MHz
– Intel Pentium II 233 MHz for MPEG-2 playback
v Minimum RAM: 32 MB
v Windows 2000, Windows Me, Windows XP Home, or Windows XP
Professional operating system
v An available half high drive bay
v An available IDE connection
v 40 MB available hard drive space
v 700 MB available hard drive space for CD copy function
v Audio solution supporting 44.1 or 48 kHz sampling rate
v Optional stereo speakers
v 2X AGP video with overlay support for MPEG-2 playback
Before you begin
Before you install the CD-RW/DVD-ROM Combination Drive, read the
information in this section on handling precautions and on using the drive
controls and connectors.
Handling precautions
Use the following handling precautions to protect your drive:
v Keep the CD-RW/DVD-ROM Combination Drive in the antistatic bag until
you are ready to install the drive. Limit your movement when installing;
movement can cause static electricity buildup.
v Handle the drive with care. Dropping or jarring the drive can damage the
components inside the drive housing.
v Do not force insertion of the IDE or power cables. Doing so might damage
the connector or the drive.
1-2 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
Drive controls and connectors
The following diagrams show the location and functions of the drive controls
and connectors.
Front view of the drive:
ReWritable
PLAYER
ꢀ1ꢁBusy indicator
This light comes on when the drive reads from or writes to a disc.
ꢀ2ꢁEmergency eject hole
This hole provides access to the eject mechanism to remove a disc from the
drive.
ꢀ3ꢁOpen/Close button
This button opens and closes the disc drawer when you push it.
Installation and user’s guide 1-3
Rear view of the drive
Pin 1
ꢀ1ꢁAudio-out connector
This connector transmits the analog audio signals to an audio adapter.
ꢀ2ꢁConfiguration pins
These pins are used to set the drive configuration.
ꢀ3ꢁIDE connector
This connects the CD-RW/DVD-ROM Combination Drive to the IDE cable.
ꢀ4ꢁPower connector
This connects the CD-RW/DVD-ROM Combination Drive to the power cable.
Installing the drive
Follow these steps to install the CD-RW/DVD-ROM Combination Drive:
Step 1. Opening the computer
1. Turn off the computer and all attached devices.
2. Unplug all power cords from the computer and all attached devices.
3. Remove the cover from the computer. Refer to your computer
documentation for instructions on removing the computer cover.
Step 2. Unpacking the drive
1. Before opening the antistatic bag that the drive is packed in, touch the bag
to an unpainted metal surface for at least two seconds. This drains the
static electricity from the package and your body.
2. Remove the drive from the bag.
If you must put the drive down, place the antistatic bag on a flat, padded
surface, such as a magazine, and place the drive on the antistatic bag.
1-4 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
Step 3. Setting the configuration jumpers
You can configure your drive as master ꢀ1ꢁ, slave ꢀ2ꢁ, or cable-select ꢀ3ꢁ, by
placing the jumper over the configuration pins as shown.
Use the following guidelines to determine the correct configuration for your
CD-RW/DVD-ROM Combination Drive.
v Configure the CD-RW/DVD-ROM Combination Drive as a master if it will
be the only device that is connected to the IDE cable. This is the preset
configuration.
v Configure the CD-RW/DVD-ROM Combination Drive as a slave if it will be
the second device on an IDE cable. Be sure to configure the other device as a
master. In some cases, a hard disk drive might require a “master with slave
present” jumper setting when another device on the same cable is
configured as a slave. For more information on setting configuration jumpers
on other devices, refer to the documentation that comes with your computer.
v Some non-IBM computers use special ATA cables with two wires reversed in
the device connectors so that the drives can be configured by the cable
instead of by jumper position. Use the cable-select position only for
computers that are equipped with these special cables. See the
documentation that comes with your computer to determine if your ATA
adapter requires that you place the jumpers in the cable-select position.
If you place the jumper in the cable-select position, the IDE cable
automatically assigns the master and slave settings based on the position of
the drive on the cable. You must use the cable-select setting for this cabling
system whether the CD-RW/DVD-ROM Combination Drive is the only
device or the second device connected to the cable. The drive closest to the
IDE controller is automatically the master drive. Any other devices on the
IDE cable must also be set to cable-select.
Installation and user’s guide 1-5
Step 4. Selecting an IDE connector
Newer computers typically have two IDE connectors. If your computer has
two IDE connectors, use the secondary IDE connector to connect the
CD-RW/DVD-ROM Combination Drive. Typically the secondary IDE connector
is adjacent to the primary IDE connector that connects to your hard disk drive.
The IDE connector you select and the cable position you select will determine
which configuration jumper setting you will use for the drive.
v If you have two IDE connectors, connect the CD-RW/DVD-ROM
Combination Drive to the secondary IDE connector with the IDE cable that
comes with your drive. If the CD-RW/DVD-ROM Combination Drive is the
only device on the secondary IDE connector, you will use the master
configuration setting. If there is another device on the secondary connector
in addition to the CD-RW/DVD-ROM Combination Drive, you will use the
slave configuration setting.
v If you must attach the CD-RW/DVD-ROM Combination Drive to the same
IDE connector as a faster device, such as a hard disk drive, use the slave
setting for the CD-RW/DVD-ROM Combination Drive and the master
setting for the faster device. In some instances, the hard disk drive might
require a master-with-slave-present setting when another device on the same
cable is configured as a slave. For further information on setting
configuration jumpers on other devices, refer to the documentation that
came with your computer or with the device in question.
v Some non-IBM computers support the cable-select setting, where the
position of the device on the cable determines whether a device is master or
slave. See the documentation that comes with your computer to determine if
your system supports this setting.
Step 5. Mounting the drive in the bay
Attention: Be sure to use the mounting screws in the option package when
you are driving screws directly into the drive. Using screws that are too long
might damage the drive.
You can mount the CD-RW/DVD-ROM Combination Drive horizontally or
vertically in the computer. If you mount the drive vertically, you must secure
any discs that you place into the drive before the drive tray is closed, or the
CD-RW/DVD-ROM Combination Drive will not be able to read the disc
properly.
1. Slide the drive into the bay. Your computer might have specific required
procedures for installing storage devices. For more information on storage
devices, refer to the documentation that comes with your computer.
2. Align the drive-bay screw holes with the threaded holes in the drive
housing or mounting bracket.
1-6 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
3. Thread the screws in loosely to check their position. Two screws are usually
used on each side. Verify that the alignment is correct; then tighten the
screws to secure the drive. Do not overtighten.
Step 6. Attaching the cables to the drive
The following diagram shows where to connect the cables to the drive.
Installation and user’s guide 1-7
The following is an illustration of the internal audio cable that comes with
your option package.
1. The internal audio cable has a split-connector end and a single-connector
end. Connect one of the split-connector ends ꢀ1ꢁto the audio-out connector
on the CD-RW/DVD-ROM Combination Drive. If you have another
CD-ROM, CD-RW or DVD-ROM drive, attach the other split-connector end
to the audio-out connector on this drive. Attach the single-connector end to
your sound adapter.
2. Attach a 40-pin IDE-cable connector ꢀ2ꢁto the IDE connector on the drive.
Align the cable so that the color-coded edge is closest to the power cable
connector ꢀ3ꢁ. Use the IDE cable that is provided with this option if there
is no cable attached to the IDE connector. The IDE cable can have up to
three connectors. For the best signal quality when you are connecting only
one device to the IDE cable, connect one end of the cable to the IDE
connector, and connect the other end of the cable to the device. Do not use
the middle connector. Use the IDE cable that is provided with this option if
there is no cable attached to the computer IDE connector, or if there is only
one device connector on the computer IDE cable.
If you are connecting two devices to the IDE cable, connect one end of the
cable to the IDE connector, and connect the master and subordinate devices
to the remaining connectors on the other end. Many computers have two
cables for attaching up to four ATA devices. For best performance, attach
fast devices (such as hard disk drives) to the cable that is connected to the
primary IDE connector, and connect the CD-RW/DVD-ROM Combination
Drive or other slower devices (such as CD-ROM drives, tape drives, and
removable media) to the cable that is connected to the secondary IDE
connector.
3. Attach a four-pin power cable ꢀ3ꢁto the power connector on the
CD-RW/DVD-ROM Combination Drive.
Be sure that the cables will not be pinched or crowded by the computer
cover and that all other cable and power connections are secure.
Step 7. Completing the hardware installation
1. Be sure that the CD-RW/DVD-ROM Combination Drive is securely
mounted and that the connectors are firmly attached.
2. Be sure that the cables do not interfere with the computer cover and that
they do not block the power-supply fan blades or airflow paths.
1-8 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
3. Reinstall the computer cover.
4. Reconnect all external devices.
5. Plug all power cords into the electrical outlets.
Step 8. Updating your computer configuration
After you have completed the hardware installation, restart your computer.
Usually, the configuration-setup information screen is displayed when you turn
on your computer. If you do not see this screen, check your computer
documentation for information about accessing the configuration or setup
utility program.
To see the configuration information for most IBM computers, press F1 during
startup when the IBM graphic is displayed in the upper-right corner of the
screen. When you have finished reviewing the information, save the changes
and exit.
Step 9. Installing the CD-RW and DVD software
There are three software applications that you must install in order to use the
CD-RW and DVD Video functions of your drive. All of these are included on
the IBM CD-RW/ DVD-ROM Software and User’s Guide CD.
The IBM CD-RW/DVD-ROM Software and User’s Guide CD contains the
following software applications:
v Intervideo WinDVD, to support DVD video playback
v IBM RecordNow, to support traditional CD authoring
v IBM Drive Letter Access (DLA), to support drag-and-drop CD recording
v UDF Reader Software
To install these applications, perform the following steps:
1. Insert the IBM CD-RW/DVD-ROM Software and User’s Guide CD into your
CD-RW/DVD-ROM Combination Drive. A browser automatically starts.
2. In the browser, click RecordNow, click Drive Letter Access, and then click
WinDVD.
3. Restart your computer.
4. If the browser does not start, open a command window and enter the
following for each application, where e is the drive letter of your
CD-RW/DVD Combination Drive:
e:\launch.bat
The IBM CD-RW/DVD-ROM Software and User’s Guide CD contains several
video device drivers in the \DRIVERS\VIDEO directory. These can be useful if
you are having difficulty playing back DVD videos. Before using them, consult
Installation and user’s guide 1-9
your system manual to determine what video hardware you have. To install
them, use the Add New Hardware feature of your operating system.
Step 10. Setting up your computer for DVD video playback
This section provides instructions on enabling DMA settings so you can play
DVD movies with your DVD-ROM drive.
1. Right click on My Computer on the desktop or in the Start Menu.
2. Select Properties from the pop-up menu.
3. Check your operating system, and then follow the appropriate instructions
v If your operating system is Windows Me, follow the instructions under
v If your operating system is Windows 2000, follow the instructions under
v If your operating system is Windows XP, follow the instructions under
Using CD-R and CD-RW discs
The CD-RW/DVD-ROM Combination Drive can write to both CD-R and
CD-RW discs. CD-RW discs can be erased and reused many times; CD-R discs
can be written to only once.
RecordNow is used to copy CDs, create new data CDs, and produce new
audio CDs that can be read by standard CD-RW drives and CD players.
DLA is used to make file archives and data CDs that can be altered many
times. It also provides the convenience of direct drive-letter access. When used
with CD-RW media, DLA is very much like using a floppy diskette to store
files. If DLA is used with CD-R media, you can write and rewrite until the CD
is full, and then the data becomes fixed. DLA-created media can be read only
with newer CD-ROM drives and DVD-ROM drives that support multi-read
mode.
Windows XP has built-in drag-and-drop support. This will work with your
drive with no additional software. If you install DLA, the operating system
built-in support is replaced by the DLA function, but can be enabled from the
DLA menu on the drive letter.
A UDF reader might be required when using other operating systems to read
unclosed media. Install the provided UDF reader on other systems that need to
read the disc, not on yours.
1-10 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
CD-R discs are playable on audio CD players. CD-RW discs are not playable
on most audio CD players.
Note: CD-RW media is rated by write speed. This drive can write high-speed
and low-speed CD-RW media.
Drive
Media
Write
Yes
Read
Yes
Low speed
Low speed
High speed
Low speed
High speed
Low or High
No
Yes
Yes
Yes
Formatting CDs
You must format a blank CD-R or CD-RW disc using DLA before you can drag
and drop files to the disc.
To format a CD-R or CD-RW disc with the DLA program:
1. Insert a blank disc.
2. Double-click My Computer.
3. Right-click on the CD-RW icon.
4. Click Format.
5. Type the title of your disc in the Volume Label window. The disc name can
be up to 11 characters.
6. If you plan to use data compression with this disc, select the Enable
compression on this disc check box.
7. If you want to use EasyWrite for background format, select the EasyWrite
check box.
8. Click Start to start disc formatting, and click OK when formatting is
completed.
9. Click OK when the format finished box appears. You can now write
information to the disc.
Note: Normal formatting will take from 4 to 45 minutes, depending on the
speed of the media. EasyWrite formatting will take under 2 minutes, but
will require an additional minute when the CD is ejected or the
computer turned off.
Note: You can do other tasks on your computer while the disc is being
formatted.
Installation and user’s guide 1-11
Creating data CDs or backing up data files
To create data CDs use the following procedure:
1. Click Start --> Programs --> IBM RecordNow --> RecordNow.
2. Select the task you want to perform, and follow the prompts.
Viewing a DVD movie
After you have installed the CD-RW/DVD-ROM Combination Drive,
configured DMA, and installed DVD-viewing software, you can view a DVD
movie.
WinDVD will start automatically when you insert a DVD. If you want to start
WinDVD manually, follow these instructions:
1. Click Start, click Programs, and click Intervideo WinDVD.
2. Click Intervideo WinDVD.
The DVD movie player window opens. For more information on how to
use the DVD movie player, refer to the WinDVD online help by pressing
F1.
DVD region codes
Region codes help protect the contents of a DVD from unauthorized
duplication. The world is divided into six regions, and the MPEG-2 decoding
software contains a region-code setting that corresponds to the region in which
the drive will be used. Typically, each DVD is manufactured with a
region-code setting so that it can be viewed only on a DVD drive that has that
same region-code setting. The region-code setting of the DVD is indicated by a
region-code symbol on the back of the packaging. The following table lists the
six region codes and their corresponding region-code symbol.
Region code
Region
1
2
3
4
5
6
U.S., Canada
Europe, Middle East, South Africa, Japan
Southeast Asia, Taiwan, Korea
Latin America, Australia, New Zealand
Former Soviet Union, the rest of Africa, India
People’s Republic of China
You will be prompted for the initial region selection. If you insert a DVD with
a different region code than the initial region-code, WinDVD will ask if you
want to change the region code setting. You can change the region code from
your initial setting up to four times after setting the initial region code. After
1-12 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
the region code has been changed from its initial setting four times, it is fixed and can
no longer be changed. To change the region code, you must have a DVD with the
new region-code settings
To display the region-code status, follow these instructions:
1. In the WinDVD window, click DVD Options.
2. Click DVD Region.
Care and maintenance
This section includes information on taking care of your CD-RW/DVD-ROM
Combination Drive and the CDs and DVDs that you use with the drive.
Caring for a CD or DVD
Digital discs are high-density media that must be handled with care and kept
clean to ensure that they remain readable. The following precautions help to
prolong the life of your discs.
Attention: Wiping a disc using a circular motion can damage the disc and
cause data loss.
v Handle the disc by the edges or the center hole. Do not touch the surface of
the disc.
v To remove dust or fingerprints, wipe the disc from the center to the edge
with a soft, lint-free cloth.
v Do not write on the surface.
v Do not place the disc in direct sunlight.
v Do not use commercial cleaners to clean the disc.
v Do not bend the disc.
Caring for the CD-RW / DVD-ROM Combination Drive
To protect your CD-RW/DVD-ROM Combination Drive during operation,
observe the following precautions:
v Do not move the drive when it is in use. Doing so might cause data error or
might damage the drive or discs.
v Avoid exposing the drive to the following conditions:
– High humidity
– High temperature
– Excessive dust
– Mechanical vibration
– Sudden shock or dropping
– Placement on an inclined surface
– Direct sunlight
– Sudden temperature changes
Installation and user’s guide 1-13
v Do not insert foreign objects into the drive.
v Do not stack objects on the drive.
v Do not remove the drive cover or attempt to service the drive.
v Remove any discs from the disc drawer and make sure that the drawer is
closed before moving the drive unit.
v Keep the original packing materials. If you need to ship the drive unit to a
different location, use the original packing materials to ensure that the drive
is transported safely.
Manually ejecting a disc
In case of a power failure, and the drive will not allow the disc to eject, turn
off the computer, and straighten a large paper clip to form a tool. The
straightened end must extend at least 45 mm (1.8 in.). Insert the extended end
into the emergency eject hole on the front of the drive (see “Front view of the
drive” on page 1-3). Push the paper clip until the tray opens. Gently pull out
the tray until you can remove the disc.
1-14 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
Appendix A. Product specifications
This appendix includes the following information:
v Physical specifications
v Power requirements
v Environmental requirements
v Read speeds
v Write speeds
Physical specifications
The physical specifications1 of the 32X/10X/40X/16 MAX CD-RW/DVD-ROM
Combination Drive are listed in the following table.
Physical specification
Height
Width
Length
Weight
41.3 mm (1.62 in.)
146 mm (5.75 in.)
190 mm (7.48 in.)
900 g (1.98 lb.)
Power requirements
The following table lists the power specifications by voltage level for the
32X/10X/40X/16 MAX CD-RW/DVD-ROM Combination Drive. The power
specifications are measured at the drive power connector and are nominal
values.
Power
Voltage
AVG
MAX
specifications
At voltage
At voltage
5V dc
700 mA
650 mA
1200 mA
1100 mA
12V dc
1. Product-description data represents IBM’s design objectives and is provided for comparative
purposes; actual results might vary, based on a variety of factors. This product data does not
constitute a warranty. Data is subject to change without notice.
© Copyright IBM Corp. 2002
A-1
Specification
Operational
Nonoperational
Temperature
+5° C to +45° C
-20° C to +60° C
(noncondensing)
(+41° F to +113° F)
(-4° F to 140° F)
Relative humidity
(noncondensing)
10% to 80%
5% to 90%
Read speeds
Media
Read Speed
DVD-ROM single layer
DVD-ROM dual layer
DVD-R - 3.95 GB
DVD-R - 4.7 GB
DVD-RAM
6 to 16X Constant Angular Velocity (CAV)
3.3 to 8X (CAV)
2.5 to 5X (CAV)
2.5 to 6X (CAV)
2X (ZCLV)
DVD-RW
2.5 to 6X (CAV)
CD-ROM/CD-R
CD-RW (ISO 9660, closed)
CD-DA (DAE)
16 to 40X (CAV)
14 to 32X (CAV)
16 to 40X (CAV)
Write speeds
Media
Write speeds
CD-R
16 to 32X Zoned Constant Linear Velocity
(ZCLV)
CD-RW
10X (CLV)
Note: You can mount the drive vertically or horizontally.
A-2 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
Appendix B. Problem solving
Computer problems can be caused by hardware, software, or user error. Using
the information in this section, you might be able to solve problems yourself or
gather helpful information that you can pass on to a service technician. You
might also need to refer to your computer, operating-system, or sound-adapter
documentation.
Review the following list for any problem description that might fit your
situation.
v Your computer or CD-RW/DVD-ROM Combination Drive does not
operate correctly, or the busy indicator light does not come on.
Take the following actions:
1. Check that the disc is loaded with the label side up.
2. Check that all devices are properly connected to the computer and to the
electrical outlet.
3. Turn off the computer, unplug the cables for your computer and all
attached devices, and remove the computer cover.
4. Check that all power and IDE cables are securely attached. Disconnect
the IDE cable and check for bent or misaligned pins. If you do not find
any problems, reconnect the interface cable. Replace the computer cover,
and reattach all cables and power cords. Turn on the computer, restart
the operating system, and attempt to open the loading tray by pressing
the Open/Close button. If the tray fails to open and the Busy indicator
does not light, turn off the computer and try using another 4-pin dc
power cable.
5. Check that the color-coded edge on the IDE cable aligns with pin 1 on
the IDE connector and is closest to the power cable on the
6. Check the CD-RW/DVD-ROM Combination Drive and any other device
on the IDE cable for the proper settings.
7. If the middle connector on the IDE cable is attached to the IDE connector
on the system board, remove the connector and reattach the cable. If
there is only one device on the IDE connector, attach the connector at one
end of the cable to the IDE connector and the connector at the other end
to the device, leaving the middle connector (if there is one) open.
If there are two devices on the IDE connector, attach the connector at one
end of the cable to the IDE connector. If there is a hard disk drive, attach
it to the connector at the other end of the cable, and attach the
CD-RW/DVD-ROM Combination Drive to the middle connector.
© Copyright IBM Corp. 2002
B-1
v You cannot access the CD-RW/DVD-ROM Combination Drive, or the
DVD-ROM (CD-ROM) icon is not displayed.
When the CD-RW/DVD-ROM Combination Drive is properly installed, a
DVD-ROM or CD-ROM icon is displayed in the My Computer window.
Double-click My Computer. If a CD-ROM icon is not displayed in the
window that opens, verify that the drive has been properly installed. Verify
that the configuration jumper is set properly. Restart your computer. If a
drive icon is still not displayed, continue with the following steps:
1. Click Start, click Settings, and then click Control Panel.
2. Click System.
3. Click the Device Manager tab.
4. Double-click View Devices by Type.
5. Select Hard Disk Controllers from the list displayed in the Device
Manager window. Verify that there are no conflicts with the controller.
The device status indicates whether the controller is working properly.
6. Select CD-ROM from the list that is displayed in the Device Manager
window. Verify that a CD-ROM device is present in the list and that no
conflicts exist. The device status indicates whether the device is working
properly.
7. Click OK.
8. Close all windows and restart the computer.
If the device icon is still not displayed, check the cable connections and
device-jumper settings, and resolve any conflicts that might exist.
v The CD-RW/DVD-ROM Combination Drive is not recognized by the
operating system, or the drive performs erratically.
Some computers have Compatible and High Performance modes for mass
storage devices. Normally, the CD-RW/DVD-ROM Combination Drive
functions better under the High Performance mode. However, if your drive
is not functioning properly in that mode, you might need to use the
Compatible mode.
Use the following procedure to check the configuration-setup information for
your computer.
1. Access your system configuration utility program. Pressing F1 at system
startup does this on most IBM computers.
2. Select Devices.
3. Scroll down to the Mass Storage Devices section.
Refer to the documentation that comes with your computer for additional
details on selecting IDE performance modes.
v The disc cannot be read.
Take the following actions:
B-2 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
2. The disc might be defective; try another disc.
3. The disc is not ISO-9660, High Sierra Group (HSG), or Universal Disc
Format (UDF) compatible. Check with your place of purchase.
v There is no sound from the disc.
1. Check that you are not using a data CD.
2. Adjust the audio-adapter volume control. See the documentation that
comes with your audio adapter and audio-CD player program.
3. Turn off the computer, unplug the cables from the electrical outlets for
your computer and all attached devices, and remove the computer cover.
Ensure that the audio-signal cable connects the CD-RW/DVD-ROM
Combination Drive with the sound adapter.
v The connectors on the audio cables that are provided do not fit the
connector on your audio adapter.
Some audio adapters might require a special cable. See the documentation
that comes with your audio adapter.
You might have to separately purchase an audio cable for the
CD-RW/DVD-ROM Combination Drive. If you are using an IBM computer
v Unable to Create Overlay Window message appears when you use
WinDVD with Windows 2000.
1. Your video device driver needs an update to enable overlay support.
Contact the manufacturer of your video adapter or your computer for
updates. Some device drivers are provided on the IBM
CD-RW/DVD-ROM Software and User’s Guide CD.
2. The resolution of your screen might be too high. Try setting the
resolution to 800 x 600 x 16 bpp at 60 Hz.
v DVD movies do not start automatically when inserted into the
CD-RW/DVD-ROM Combination Drive.
1. Autoplay is turned off. Follow these instructions to turn on Autoplay:
a. Click Start, then click Control Panel, and then click Device Manager.
b. Check Auto Insert Notification.
2. DVDs that contain both programs and DVD Video content will autoplay
the program content. To view the video content, start WinDVD manually.
For more information on starting WinDVD manually, see “Viewing a
v Video appears to be choppy or is dropping frames.
1. Ensure that DMA is enabled on for your computer hard disk drive
controller.
Appendix B. Problem solving B-3
2. The resolution of your screen might be too high. Try setting the
resolution to 800 x 600 x 16 bpp at 60 Hz.
3. If your computer microprocessor has less power than a Pentium II 450
microprocessor, some jerkiness is normal on certain DVDs.
v Cannot read CD media (data or audio) on Windows 2000 system without
restarting the system.
1. IBM Rapid Access II Keyboard device driver might be interfering with
the operation of the CD drive.
a. Remove the Rapid Access II Keyboard device driver through
Add/Remove programs in the Control Panel.
b. If you have a Rapid Access II Keyboard and want to restore its
function, you will need to go to the IBM Support Web site to
download the latest device drivers (Version 1007 or later).
B-4 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
Appendix C. Customizing the device-driver
configuration settings
Windows Me has two device-driver configuration parameters: Auto Insert
Notify and DMA.
The Auto Insert Notify parameter enables the computer to start playing or
accessing the disc automatically after being inserted in the drive.
The DMA parameter improves computer performance by having the computer
DMA controller handle data transfers from the CD to memory, freeing the
computer microprocessor to perform more important tasks. For example,
activating DMA might make movies and games run more smoothly because
the microprocessor will be allocating more processing time to video.
Enabling DMA for Windows Me
To change the DMA parameter settings from the Windows Me desktop, do the
following:
1. Click Start --> Settings --> Control Panel.
2. Click on view all control panel options.
3. Double-click System.
4. Click the Device Manager tab.
5. Double-click CD-ROM.
6. Click on the drive that you want to modify.
7. Click the Settings tab.
8. Click to select the DMA check box.
9. Click OK.
Enabling DMA for Windows 2000
To change the DMA parameter setting for Windows 2000, do the following:
1. Click Start --> Settings --> Control Panel.
2. Double-click System.
3. Click the Hardware tab.
4. Click Device Manager.
5. Click the IDE ATA/ATAPI controller to open up the tree.
6. Double-click the device that corresponds to your CD-ROM port. It is
either Primary IDE or Secondary IDE.
7. Click the Advanced Settings tab.
8. Click the Transfer Mode menu and select DMA if available.
9. Click OK.
© Copyright IBM Corp. 2002
C-1
10. Click Close to close the System Properties window. A message is
displayed, informing you that the system settings have changed.
11. Click OK to restart the computer.
Enabling DMA for Windows XP
To change the DMA parameter setting from the Windows XP desktop, do the
following:
1. Click Start --> Control Panel.
2. Click Switch to classic view.
3. Double-click System.
4. Click the Hardware tab.
5. Click the Device Manager button.
6. Click on the IDE ATA/ATAPI controller to expand the tree.
7. Double-click on the controller that corresponds to where your CD-RW is
located (Primary IDE or Secondary IDE).
8. Click on the Advanced Settings tab.
9. Select the appropriate Transfer Mode pull-down that corresponds to the
CD-RW location, (Device 0 for Master, Device 1 for Slave).
10. Select DMA if it is available.
11. Click OK.
C-2 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
Appendix D. Product warranty and support information
Warranty information
This section contains the warranty period for your product, information about
obtaining warranty service and support, and the IBM Statement of Limited
Warranty.
Warranty period
Contact your place of purchase for warranty service information. Some IBM
Machines are eligible for on-site warranty service depending on the country or
region where service is performed.
Machine - IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive
Warranty period - One year
Service and support
The following information describes the technical support that is available for
your product, during the warranty period or throughout the life of the
product. Refer to your IBM Statement of Limited Warranty for a full
explanation of IBM warranty terms.
Warranty information on the World Wide Web
The IBM Machine Warranties Web site at
worldwide overview of the IBM Limited Warranty for IBM Machines, a
glossary of terms used in the Statement of Limited Warranty, Frequently Asked
Questions (FAQ), and links to Product Support Web pages. The IBM Statement
of Limited Warranty is available from this Web site in 29 languages in Portable
Document Format (PDF).
Online technical support
Online technical support is available during the life of your product through
the Personal Computing Support Web site at
During the warranty period, assistance for replacement or exchange of
defective components is available. In addition, if your IBM option is installed
in an IBM computer, you might be entitled to service at your location. Your
technical support representative can help you determine the best alternative.
© Copyright IBM Corp. 2002
D-1
Telephone technical support
Installation and configuration support through the IBM HelpCenter® will be
withdrawn or made available for a fee, at IBM’s discretion, 90 days after the
option has been withdrawn from marketing. Additional support offerings,
including step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the
following information as possible:
v Option name
v Option number
v Proof of purchase
v Computer manufacturer, model, serial number (if IBM), and manual
v Exact wording of the error message (if any)
v Description of the problem
v Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might
want to walk you through the problem during the call.
For the support telephone number and support hours by country, refer to the
following table. If the number for your country or region is not listed, contact
your IBM reseller or IBM marketing representative. Response time may vary
depending on the number and nature of the calls received.
Support 24 hours a day, 7 days a week
Canada (Toronto only)
Canada (all other)
416-383-3344
1-800-565-3344
1-800-772-2227
U.S.A. and Puerto Rico
All other countries and regions
and click Support Phone List.
D-2 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
IBM Statement of Limited Warranty Z125-4753-06 8/2000
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2
- Country-unique Terms. The terms of Part 2 replace or modify those of Part 1.
The warranties provided by IBM in this Statement of Limited Warranty apply
only to Machines you purchase for your use, and not for resale, from IBM or
your reseller. The term “Machine” means an IBM machine, its features,
conversions, upgrades, elements, or accessories, or any combination of them.
The term “Machine” does not include any software programs, whether
pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM
specifies otherwise, the following warranties apply only in the country where
you acquire the Machine. Nothing in this Statement of Limited Warranty
affects any statutory rights of consumers that cannot be waived or limited by
contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines: IBM warrants that each Machine 1) is free
from defects in materials and workmanship and 2) conforms to IBM’s Official
Published Specifications (“Specifications”). The warranty period for a Machine
is a specified, fixed period commencing on its Date of Installation. The date on
your sales receipt is the Date of Installation unless IBM or your reseller informs
you otherwise.
If a Machine does not function as warranted during the warranty period, and
IBM or your reseller are unable to either 1) make it do so or 2) replace it with
one that is at least functionally equivalent, you may return it to your place of
purchase and your money will be refunded.
Extent of Warranty: The warranty does not cover the repair or exchange of a
Machine resulting from misuse, accident, modification, unsuitable physical or
operating environment, improper maintenance by you, or failure caused by a
product for which IBM is not responsible. The warranty is voided by removal
or alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND
REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION
OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Appendix D. Product warranty and support information D-3
Items Not Covered by Warranty: IBM does not warrant uninterrupted or
error-free operation of a Machine. Any technical or other support provided for
a Machine under warranty, such as assistance via telephone with “how-to”
questions and those regarding Machine set-up and installation, will be
provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service: To obtain warranty service for a Machine, contact IBM or
your reseller. If you do not register your Machine with IBM, you may be
required to present proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to
provide warranty service, provides without charge certain types of repair and
exchange service to keep Machines in, or restore them to, conformance with
their Specifications. IBM or your reseller will inform you of the available types
of service for a Machine based on its country of installation. At its discretion,
IBM or your reseller will 1) either repair or exchange the failing Machine and
2) provide the service either at your location or a service center. IBM or your
reseller will also manage and install selected engineering changes that apply to
the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units
(called “CRUs”), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs
to you for replacement by you. You must return all defective CRUs to IBM
within 30 days of your receipt of the replacement CRU. You are responsible for
downloading designated Machine Code and Licensed Internal Code updates
from an IBM Internet Web site or from other electronic media, and following
the instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the item
IBM or your reseller replaces becomes its property and the replacement
becomes yours. You represent that all removed items are genuine and
unaltered. The replacement may not be new, but will be in good working order
and at least functionally equivalent to the item replaced. The replacement
assumes the warranty service status of the replaced item. Many features,
conversions, or upgrades involve the removal of parts and their return to IBM.
A part that replaces a removed part will assume the warranty service status of
the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove
all features, parts, options, alterations, and attachments not under warranty
service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
D-4 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to
your facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine’s location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in
IBM’s possession or 2) in transit in those cases where IBM is responsible for
the transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential,
proprietary or personal information contained in a Machine which you return
to IBM or your reseller for any reason. You should remove all such information
from the Machine prior to its return.
Limitation of Liability: Circumstances may arise where, because of a default
on IBM’s part or other liability, you are entitled to recover damages from IBM.
In each such instance, regardless of the basis on which you are entitled to
claim damages from IBM (including fundamental breach, negligence,
misrepresentation, or other contract or tort claim), except for any liability that
cannot be waived or limited by applicable laws, IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property
and tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if
recurring, 12 months’ charges apply) for the Machine that is subject of the
claim. For purposes of this item, the term “Machine” includes Machine
Code and Licensed Internal Code.
This limit also applies to IBM’s suppliers and your reseller. It is the
maximum for which IBM, its suppliers, and your reseller are collectively
responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE
FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2)
LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL,
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOST SAVINGS,
EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF
THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
Appendix D. Product warranty and support information D-5
Governing Law
Governing Law: Both you and IBM consent to the application of the laws of
the country in which you acquired the Machine to govern, interpret, and
enforce all of your and IBM’s rights, duties, and obligations arising from, or
relating in any manner to, the subject matter of this Agreement, without regard
to conflict of law principles.
Part 2 - Country-unique Terms
AMERICAS
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Agreement will be settled exclusively by the
court of Rio de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call
1-800-IBM-SERV (426-7378).
CANADA
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may
have under the Trade Practices Act 1974 or other similar legislation and are
only limited to the extent permitted by the applicable legislation.
D-6 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade
Practices Act 1974 or other similar legislation, IBM’s liability is limited to the
repair or replacement of the goods or the supply of equivalent goods. Where
that condition or warranty relates to right to sell, quiet possession or clear title,
or the goods are of a kind ordinarily acquired for personal, domestic or
household use or consumption, then none of the limitations in this paragraph
apply.
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York.
The following is added to this Section:
Disputes and differences arising out of or in connection with this Agreement
shall be finally settled by arbitration which shall be held in Singapore in
accordance with the rules of the International Chamber of Commerce (ICC).
The arbitrator or arbitrators designated in conformity with those rules shall
have the power to rule on their own competence and on the validity of the
Agreement to submit to arbitration. The arbitration award shall be final and
binding for the parties without appeal and the arbitral award shall be in
writing and set forth the findings of fact and the conclusions of law.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three,
with each side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator
before proceeding upon the reference. The third arbitrator shall act as chairman
of the proceedings. Vacancies in the post of chairman shall be filled by the
president of the ICC. Other vacancies shall be filled by the respective
nominating party. Proceedings shall continue from the stage they were at when
the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall
be the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
Appendix D. Product warranty and support information D-7
The English language version of this Agreement prevails over any other
language version.
HONG KONG AND MACAU
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of Hong Kong Special Administrative Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and
tangible personal property will be limited to that caused by IBM’s
negligence;
2. as to any other actual damage arising in any situation involving
nonperformance by IBM pursuant to, or in any way related to the subject
of this Statement of Limited Warranty, IBM’s liability will be limited to the
charge paid by you for the individual Machine that is the subject of the
claim.
JAPAN
Governing Law: The following sentence is added to this Section:
Any doubts concerning this Agreement will be initially resolved between us in
good faith and in accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may
have under the Consumer Guarantees Act 1993 or other legislation which
cannot be excluded or limited. The Consumer Guarantees Act 1993 will not
apply in respect of any goods which IBM provides, if you require the goods
for the purposes of a business as defined in that Act.
Limitation of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as defined in
the Consumer Guarantees Act 1993, the limitations in this Section are subject to
the limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section:
Both you and IBM consent to the application of the laws of the State of New
York (except when local law requires otherwise) to govern, interpret, and
D-8 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
enforce all your and IBM’s rights, duties, and obligations arising from, or
relating in any manner to, the subject matter of this Agreement, without regard
to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be
resolved by friendly negotiations, failing which either of us has the right to
submit the dispute to the China International Economic and Trade Arbitration
Commission in Beijing, the PRC, for arbitration in accordance with its
arbitration rules in force at the time. The arbitration tribunal will consist of
three arbitrators. The language to be used therein will be English and Chinese.
An arbitral award will be final and binding on all the parties, and will be
enforceable under the Convention on the Recognition and Enforcement of
Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise
determined by the arbitral award.
During the course of arbitration, this Agreement will continue to be performed
except for the part which the parties are disputing and which is undergoing
arbitration.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased
from IBM or an IBM reseller.
Warranty Service: If you purchase an IBM Machine in Austria, Belgium,
Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Spain,
Sweden, Switzerland or United Kingdom, you may obtain warranty service for
that Machine in any of those countries from either (1) an IBM reseller
approved to perform warranty service or (2) from IBM. If you purchase an
IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and
Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary,
Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav
Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak
Republic, Slovenia, or Ukraine, you may obtain warranty service for that
Machine in any of those countries from either (1) an IBM reseller approved to
perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you
may obtain warranty service for that Machine from the IBM entity within the
country of purchase, if that IBM entity provides warranty service in that
country, or from an IBM reseller, approved by IBM to perform warranty service
on that Machine in that country. Warranty service in Africa is available within
Appendix D. Product warranty and support information D-9
50 kilometers of an IBM authorized service provider. You are responsible for
transportation costs for Machines located outside 50 kilometers of an IBM
authorized service provider.
Governing Law: The applicable laws that govern, interpret and enforce rights,
duties, and obligations of each of us arising from, or relating in any manner to,
the subject matter of this Statement, without regard to conflict of laws
principles, as well as Country-unique terms and competent court for this
Statement are those of the country in which the warranty service is being
provided, except that in 1) Albania, Bosnia-Herzegovina, Bulgaria, Croatia,
Hungary, Former Yugoslav Republic of Macedonia, Romania, Slovakia,
Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan,
Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the laws
of Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland apply;
3) Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African
Republic, Chad, Congo, Djibouti, Democratic Republic of Congo, Equatorial
Guinea, France, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon,
Mali, Mauritania, Morocco, Niger, Senegal, Togo, and Tunisia, this Agreement
will be construed and the legal relations between the parties will be
determined in accordance with the French laws and all disputes arising out of
this Agreement or related to its violation or execution, including summary
proceedings, will be settled exclusively by the Commercial Court of Paris; 4)
Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan,
Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan,
Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania,
Uganda, United Arab Emirates, United Kingdom, West Bank/Gaza, Yemen,
Zambia, and Zimbabwe, this Agreement will be governed by English Law and
disputes relating to it will be submitted to the exclusive jurisdiction of the
English courts; and 5) in Greece, Israel, Italy, Portugal, and Spain any legal
claim arising out of this Statement will be brought before, and finally settled
by, the competent court of Athens, Tel Aviv, Milan, Lisbon, and Madrid,
respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
The IBM Warranty for Machines: The following replaces the first sentence of the
first paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the Machine for
its normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or
your reseller is unable to repair an IBM Machine, you can alternatively ask for
D-10 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
a partial refund as far as justified by the reduced value of the unrepaired
Machine or ask for a cancellation of the respective agreement for such Machine
and get your money refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine
to IBM will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this Section:
The limitations and exclusions specified in the Statement of Limited Warranty
will not apply to damages caused by IBM with fraud or gross negligence and
for express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section:
as to any other actual direct damages, IBM’s liability will be limited to the total
amount you paid for the Machine that is the subject of the claim. For purposes
of this item, the term “Machine” includes Machine Code and Licensed Internal
Code.
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this Section:
In such instances, regardless of the basis on which you are entitled to claim
damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section:
Except as expressly provided in these terms and conditions, all statutory
conditions, including all warranties implied, but without prejudice to the
generality of the foregoing all warranties implied by the Sale of Goods Act
1893 or the Sale of Goods and Supply of Services Act 1980 are hereby
excluded.
Appendix D. Product warranty and support information D-11
Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:
1. death or personal injury or physical damage to your real property solely
caused by IBM’s negligence; and
2. the amount of any other actual direct damages, up to 125 percent of the
charges (if recurring, the 12 months’ charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section:
IBM’s entire liability and your sole remedy, whether in contract or in tort, in
respect of any default shall be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first
paragraph:
In each such instance unless otherwise provided by mandatory law, IBM is
liable for no more than:
1. (unchanged)
2. as to any other actual damage arising in all situations involving
nonperformance by IBM pursuant to, or in any way related to the subject
matter of this Statement of Warranty, IBM’s liability, will be limited to the total
amount you paid for the Machine that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller are not
liable for any of the following: (items 1 and 2 unchanged) 3) indirect damages,
even if IBM or your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section:
IBM’s entire liability to you for actual damages arising in all situations
involving nonperformance by IBM in respect of the subject matter of this
Statement of Warranty will be limited to the charge paid by you for the
individual Machine that is the subject of your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph
of this Section:
1. death or personal injury or physical damage to your real property solely
caused by IBM’s negligence;
D-12 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
2. the amount of any other actual direct damages or loss, up to 125 percent of
the charges (if recurring, the 12 months’ charges apply) for the Machine
that is the subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph:
3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act
1979 or Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section:
IBM’s entire liability and your sole remedy, whether in contract or in tort, in
respect of any default shall be limited to damages.
Appendix D. Product warranty and support information D-13
D-14 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
Appendix E. Notices
IBM may not offer the products, services, or features discussed in this
document in all countries. Consult your local IBM representative for
information on the products and services currently available in your area. Any
reference to an IBM product, program, or service is not intended to state or
imply that only that IBM product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
IBM intellectual property right may be used instead. However, it is the user’s
responsibility to evaluate and verify the operation of any non-IBM product,
program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement
may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product, and use of those Web sites is at your own risk.
© Copyright IBM Corp. 2002
E-1
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments
may vary significantly. Some measurements may have been made on
development-level systems and there is no guarantee that these measurements
will be the same on generally available systems. Furthermore, some
measurements may have been estimated through extrapolation. Actual results
may vary. Users of this document should verify the applicable data for their
specific environment.
Trademarks
The following terms are trademarks of International Business Machines
Corporation in the United States, other countries, or both:
IBM
HelpCenter
Microsoft and Windows are trademarks of Microsoft Corporation in the United
States, other countries, or both.
Intel and Pentium are trademarks of Intel Corporation in the United States,
other countries, or both.
Other company, product, or service names may be the trademarks or service
marks of others.
Electronic emission notices
IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
v Reorient or relocate the receiving antenna.
v Increase the separation between the equipment and receiver.
v Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
E-2 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
v Consult an IBM authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in order
to meet FCC emission limits. Proper cables and connectors are available from
IBM authorized dealers. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or
by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Responsible party:
International Business Machines Corporation
New Orchard Road
Armonk, NY 10504
Telephone: 1-919-543-2193
Tested To Comply
With FCC Standards
FOR HOME OR OFFICE USE
Industry Canada Class B emission compliance statement
This Class B digital apparatus complies with Canadian ICES-003.
Avis de conformite a la reglementation d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
Deutsche EMV-Direktive (electromagnetische Verträglichkeit)
Zulassungbescheinigunglaut dem Deutschen Gesetz über die
elektromagnetische Verträglichkeit von Geräten (EMVG) vom 30. August 1995
(bzw. der EMC EG Richtlinie 89/336):
Dieses Gerät ist berechtigt in Übereinstimmungmit dem Deutschen EMVG das
EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die
Konformitätserklärung nach Paragraph 5 des EMVG ist die:
Appendix E. Notices E-3
IBM Deutschland Informationssysteme GmbH, 70548 Stuttgart.
Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:
Das Gerät erfüllt die Schutzanforderungen nach EN 50082-1 und EN 55022 Klasse B.
EN 50082-1 Hinweis:
“Wird dieses Gerät in einer industriellen Umgebung betrieben (wie in EN
50082-2 festgetlegt), dann kann es dabei eventuell gestört werden. In solch
einem FA11 ist der Abstand bzw. die Abschirmungzu der industriellen
Störquelle zu vergröβern.”
Anmerkung:
Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den IBM
Handbüchern angegeben, zu installieren und zu betreiben.
European Union - emission directive
This product is in conformity with the protection requirements of EU Council
Directive 89/336/ECC on the approximation of the laws of the Member States
relating to electromagnetic compatibility.
IBM can not accept responsibility for any failure to satisfy the protection
requirements resulting from a non-recommended modification of the product,
including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class B
Information Technology Equipment according to European Standard EN 55022.
The limits for Class B equipment were derived for typical residential
environments to provide reasonable protection against interference with
licensed communication devices.
Union Européenne - Directive Conformité électromagnétique
Ce produit est conforme aux exigences de protection de la Directive
89/336/EEC du Conseil de l’UE sur le rapprochement des lois des États
membres en matière de compatibilité électromagnétique.
IBM ne peut accepter aucune responsabilité pour le manquement aux exigences
de protection résultant d’une modification non recommandée du produit, y
compris l’installation de cartes autres que les cartes IBM.
E-4 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
Ce produit a été testé et il satisfait les conditions de l’équipement informatique
de Classe B en vertu de Standard européen EN 55022. Les conditions pour
l’équipement de Classe B ont été définies en fonction d’un contexte résidentiel
ordinaire afin de fournir une protection raisonnable contre l’interférence
d’appareils de communication autorisés.
Unione Europea - Directiva EMC (Conformidad électromagnética)
Este producto satisface los requisitos de protección del Consejo de la UE,
Directiva 89/336/CEE en lo que a la legislatura de los Estados Miembros sobre
compatibilidad electromagnética se refiere.
IBM no puede aceptar responsabilidad alguna si este producto deja de
satisfacer dichos requisitos de protección como resultado de una modificación
no recomendada del producto, incluyendo el ajuste de tarjetas de opción que
no sean IBM.
Este producto ha sido probado y satisface los límites para Equipos Informáticos
Clase B de conformidad con el Estándar Europeo EN 55022. Los límites para
los equipos de Clase B se han establecido para entornos residenciales típicos a
fin de proporcionar una protección razonable contra las interferencias con
dispositivos de comunicación licenciados.
Union Europea - Normativa EMC
Questo prodotto è conforme alle normative di protezione ai sensi della
Direttiva del Consiglio dell’Unione Europea 89/336/CEE sull’armonizzazione
legislativa degli stati membri in materia di compatibilità elettromagnetica.
IBM non accetta responsabilità alcuna per la mancata conformità alle
normative di protezione dovuta a modifiche non consigliate al prodotto,
compresa l’installazione di schede e componenti di marca diversa da IBM.
Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei
limiti stabiliti per le le apparecchiature di informatica Classe B ai sensi del
Norma Europea EN 55022. I limiti delle apparecchiature della Classe B sono
stati stabiliti al fine di fornire ragionevole protezione da interferenze mediante
dispositivi di comunicazione in concessione in ambienti residenziali tipici.
Appendix E. Notices E-5
Japanese statement of compliance for products less than or equal to 20 A per
phase
E-6 IBM 32X/10X/40X/16X MAX CD-RW/DVD-ROM Combination Drive: User’s Guide
ꢀꢁꢂꢃ
Part Number: 22P6975
Printed in U.S.A.
(1P) P/N: 22P6975
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