Lenovo 0A33942 Port Replicator 0A33942 User Manual

Lenovo USB 2.0 Port Replicator with Digital  
Video User Guide  
Contents  
Advanced settings .  
10  
10  
11  
11  
11  
Product description.  
1
1
2
Chapter 5. Troubleshooting. . . . . . 13  
computer .  
3
3
4
Online technical support .  
17  
17  
systems .  
operating systems .  
Warranty Information .  
22  
23  
5
5
5
5
6
Federal Communications Commission Declaration  
of Conformity .  
25  
Trademarks .  
© Copyright Lenovo 2010, 2011  
i
ii Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
Chapter 1. About the port replicator  
This chapter contains product description and system requirements for the Lenovo® USB 2.0 Port Replicator  
with Digital Video (hereafter called the port replicator).  
Product description  
The port replicator is a portable expansion module that enables you to easily connect your notebook  
computer to multiple devices, such as a monitor or a Universal Serial Bus (USB) printer. That is, you can  
set up your work area by connecting your notebook computer to the port replicator with the provided USB  
cable, connecting multiple devices to the port replicator, and setting the port replicator on your notebook  
computer; then, you are ready to use the multiple devices each time you connect your notebook computer to  
the port replicator.  
The option package includes:  
• Lenovo USB 2.0 Port Replicator with Digital Video  
• ac power adapter  
• USB cable  
• DVI-I to VGA adapter  
Software and User Guide CD  
• Warranty poster  
Contact your place of purchase if any item is missing or damaged. Be sure to retain your proof of purchase  
and packing material. They might be required to receive warranty service.  
Locating the controls  
The following figure shows the locations of controls on the port replicator.  
© Copyright Lenovo 2010, 2011  
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1 Power and connection indicator  
When the power and connection indicator is on in blue, the port replicator is  
successfully connected to the ac power adapter.  
2 USB connector indicator  
When the USB connector indicator is on in green, the port replicator is  
successfully connected to a notebook computer and USB device.  
3 USB connectors (2)  
4 Headphone connector  
5 Microphone connector  
6 USB connectors (2)  
7 Ethernet connector  
Used to connect USB devices (USB 1.0, USB 1.1, and USB 2.0 compatible)  
Used to connect a speaker or headphone.  
Used to connect a microphone.  
Used to connect USB devices (USB 1.0, USB 1.1, and USB 2.0 compatible)  
Used to connect a local area network (LAN) cable. The Ethernet connector  
provides the speed up to 10 Mbps / 100 Mbps.  
8 DVI-I video output connector  
Used to connect an external monitor with a DVI cable. You can also connect  
the DVI-I to VGA adapter to the DVI-I video output connector and connect the  
external monitor with VGA cable to the DVI-I to VGA adapter.  
Used to connect a notebook computer.  
Used to connect the ac power adapter.  
Used to secure the port replicator.  
9 USB B receptacle connector  
10 dc in connector  
11 Security keyhole  
System requirements  
To use the port replicator, it is recommended that your computer meets the following system requirements:  
• Microsoft® Windows® XP, Microsoft Windows Vista®, or Microsoft Windows 7 operating system  
• NVIDIA, ATI, or Intel® graphics card  
• Minimum 1.6 GHz of dual core CPU  
• Minimum 1 GB of memory  
• CD or DVD drive  
• Minimum 10 MB of free disk space on the hard disk drive  
• An available USB 2.0 connector  
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Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
 
Chapter 2. Installing the port replicator  
This chapter provides information on how to connect the port replicator to your notebook computer and how  
to install and uninstall the device driver.  
Connecting the port replicator to your notebook computer  
This topic provides instructions on how to connect the port replicator to your notebook computer with  
the provided ac power adapter and USB cable.  
To connect the port replicator to your notebook computer, do the following:  
1. Connect the dc connector of the ac power adapter to the port replicator.  
2. Connect the power plug of the ac power adapter to a wall outlet. The power and connection indicator is  
on in blue.  
Note: Be sure to correctly connect the port replicator to the ac power adapter. If the port replicator  
is not powered on, you will not be able to use the port replicator.  
3. Connect the USB B plug of the USB cable to the USB B receptacle connector on the port replicator.  
4. Connect the USB A plug of the USB cable to an available USB connector on the notebook computer.  
Note: The port replicator does not power up the notebook computer when it is connected.  
Installing the device driver on Windows operating systems  
After you have connected the port replicator to your notebook computer, you can install the device driver  
on the Software and User Guide CD.  
© Copyright Lenovo 2010, 2011  
3
     
To install the device driver on the Windows XP, Windows Vista, or Windows 7 operating system, do the  
following:  
1. Save any open documents and exit all applications.  
2. Insert the Software and User Guide CD and do one of the following:  
• If the CD starts automatically, go to step 3.  
• If the AutoPlay window opens, click Run start.bat. Then, go to step 3.  
• If the CD does not start automatically, go into My Computer or Computer, browse the CD/DVD  
drive, and double-click Start.bat.  
3. Select your language.  
4. On the left side of the window, click Software.  
5. Follow the instructions on the screen.  
6. Restart your computer after the completion message is displayed. The system will automatically identify  
and configure the port replicator. The video output function of the port replicator will be automatically  
enabled after the configuration is completed.  
Uninstalling the device driver from Windows operating systems  
This topic provides instructions for uninstalling the device driver from the Windows XP, Windows Vista, or  
Windows 7 operating system.  
To uninstall the device driver, do the following:  
1. Exit all applications that use the port replicator.  
2. Click Start All Programs Lenovo USB 2.0 Port Replicator with Digital Video Uninstall.  
3. Click Uninstall to uninstall the device driver.  
4. Restart your computer if necessary.  
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Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
 
Chapter 3. Using the port replicator  
This chapter provides information on how to use the audio connectors, USB connectors, DVI-I video output  
connector, DVI-I to VGA adapter, and Ethernet connector on the port replicator.  
You can connect devices to the appropriate connectors on the port replicator while your notebook computer  
is turned on. Normally it will take several seconds for the notebook computer to recognize the new device.  
Using the audio connectors  
The audio connectors on the port replicator consist of one microphone connector (red) and one headphone  
connector (green).  
To use the audio connectors on the port replicator, do the following:  
1. Connect your microphone to the microphone connector on the port replicator.  
2. Connect your headphone or speaker to the headphone connector on the port replicator.  
Note: The audio connectors on the port replicator are automatically enabled when you have successfully  
connected the port replicator and installed the device driver. However, if you cannot hear anything from the  
headphone or speaker connected to the audio connectors on the port replicator, you can manually enable  
the audio connectors on the port replicator. See “Manually enabling the audio connectors” on page 11.  
Using the USB 2.0 connectors  
Connect a USB device to any of the four USB connectors on the port replicator with a USB cable.  
When the device is correctly connected to the USB connector on the port replicator, an information window  
will be displayed in the taskbar notification area on your computer screen, indicating that the USB device  
has been connected to the system.  
Using the DVI-I video output connector  
Connect the DVI cable of an external monitor to the DVI-I video output connector on the port replicator.  
You do not have to disconnect the port replicator from your notebook computer each time you connect the  
DVI monitor to the DVI-I video output connector on the port replicator.  
Using the DVI-I to VGA adapter  
The port replicator includes a DVI-I to VGA adapter, which supports a connection to an external monitor  
with a VGA connector.  
© Copyright Lenovo 2010, 2011  
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To use the DVI-I to VGA adapter with an external monitor, do the following:  
1. Connect the DVI-I to VGA adapter to the DVI-I video output connector on the port replicator.  
2. Tighten the two screws on the DVI-I to VGA adapter.  
3. Connect the VGA connector of the external monitor to the DVI-I to VGA adapter.  
You can adjust video settings to customize the use of the port replicator. See “Working with the port  
Note: For the best results, adjust the external monitor occasionally to realign its settings with the  
video output of the port replicator. For more information about the adjustment procedure, refer to the  
documentation that comes with your external monitor.  
Using the Ethernet connector  
Connect a standard 10 Mbps / 100 Mbps Ethernet cable to the Ethernet connector on the port replicator,  
and wait until the device is fully configured by the Windows operating system.  
The two light-emitting diodes (LEDs) on the port replicator indicate the status of Ethernet connectivity.  
LED  
Description  
Color  
Active  
When the LED is on, an Ethernet cable is connected to the Ethernet  
connector and the network.  
Green  
Yellow  
When the LED is on, the transmission speed is 100 Mbps. When the LED  
is off, the transmission speed is 10 Mbps.  
Speed  
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Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
 
Chapter 4. Working with the port replicator  
This chapter provides information about the video output function of the port replicator and instructions on  
how to work with the port replicator utility, which enables you to configure the port replicator to your needs.  
Understanding the video output modes  
The port replicator works in two video output modes:  
• Extend mode  
• Mirror mode  
By default, the port replicator uses Extend mode to output the video.  
Extend mode  
Extend mode splits your display across two monitors. In the Windows XP or Windows Vista operating  
system, there are two options when you are using Extend mode:  
Extend To: In this mode, your notebook computer monitor will be the primary display and the external  
monitor will be the secondary display. You can give each monitor its own frame buffer through the  
submenu options Right, Left, Above and Below and through drag operations. The display space will  
be a continuous area, allowing windows and objects to be moved between, or even straddled across  
both displays.  
Set as Main Monitor: In this mode, the external monitor will be the primary display and the notebook  
computer monitor will be the secondary display.  
In Extend mode, you can drag and drop windows from one display to the other. Also, you can increase  
your productivity by doing the following:  
• Read e-mails on one display and open the attachments on the other.  
• Expand a spreadsheet across both displays.  
• For graphics editing, increase your work area by putting all the palette and toolbars on the second display.  
• Keep the desktop on one display and watch a DVD on the other.  
Mirror mode  
Mirror mode clones the display of your notebook computer monitor to the external monitor.  
© Copyright Lenovo 2010, 2011  
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The port replicator automatically selects the settings (screen resolution, color quality, and refresh rate) for the  
external monitor, which will enable the best resolution based on your notebook computer settings.  
In the Windows XP or Windows Vista operating system, there are two options when you are using Mirror  
mode:  
Notebook Monitor Off: In this mode, the display of the notebook computer monitor will be off and the  
display of the external monitor will be on.  
Off: In this mode, the display of the notebook computer monitor will be on and the display of external  
monitor will be off. When this mode is enabled, though the display is off, the other functions such as  
Ethernet, audio, and USB can still work.  
Working with the port replicator utility  
The utility enables you to switch between Extend mode and Mirror mode, set the resolution of the external  
monitor in Extend mode, change the display settings, and disable the video output of the port replicator.  
Note: The settings you have configured for the port replicator will be retained each time you connect the  
notebook computer to the port replicator. This feature is useful when you use your notebook computer with  
multiple port replicators. For example, if you use a notebook computer both at home and at work, you can  
set up both work areas with port replicators. Then, you just connect your notebook computer to the port  
replicator at either location, and you are ready to work.  
Switching video output modes  
To switch video output modes, depending on the operating system you are using, do one of the following:  
For the Windows XP or Windows Vista operating system:  
1. Click the Lenovo USB 2.0 Port Replicator with Digital Video icon in the taskbar notification area. The  
pop-up menu opens.  
2. Select Extend or Mirror.  
Note: If you want to use Extend mode, decide which monitor you are to set as primary and which the  
secondary. Then, select Extend To or Set as Main Monitor. You can also give each monitor its own frame  
buffer through the Right, Left, Above, and Below options under the Extend To option and through drag  
operations. If you want to use Mirror mode, decide which monitor is on and which is off. Then, select  
Notebook Monitor Off or Off.  
For the Windows 7 operating system:  
1. Click the Lenovo USB 2.0 Port Replicator with Digital Video icon in the taskbar notification area.  
2. Select Advanced....  
3. In the Multiple displays drop-down list box, you can select Duplicate these displays to use Mirror  
mode or select Extend these displays to use Extend mode.  
Note: You can also select Show desktop only on 1 or Show desktop only on 2 to display your  
desktop only on one target screen.  
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Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
     
Setting the resolution of the external monitor  
In Mirror mode, you can adjust the resolution of your notebook computer, and the settings will apply to both  
your notebook computer monitor and the external monitor. In Extend mode, you can only set the resolution  
of the external monitor.  
To set the resolution of the external monitor, depending on the operating system you are using, do one  
of the following:  
For the Windows XP or Windows Vista operating system:  
1. Click the Lenovo USB 2.0 Port Replicator with Digital Video icon in the taskbar notification area. The  
pop-up menu opens.  
2. Select Screen Resolution and select one of the options for the external monitor. For example, “1920 x  
1200” means that the video output resolution will be 1920 pixels by 1200 pixels.  
For the Windows 7 operating system:  
1. Click the Lenovo USB 2.0 Port Replicator with Digital Video icon in the taskbar notification area.  
2. Select Advanced….  
3. In the Resolution drop-down list box, move the slider up to increase or down to decrease the resolution  
of the external monitor.  
Setting the color quality of the external monitor  
The port replicator enables you to select a target color quality for the external monitor display. Two options  
could be selected: 16-bit or 32-bit. Bit means the color depth of the display. The default setting is 32-bit,  
which is recommended.  
To set the color quality of the external monitor, depending on the operating system you are using, do one  
of the following:  
For the Windows XP or Windows Vista operating system:  
1. Click the Lenovo USB 2.0 Port Replicator with Digital Video icon in the taskbar notification area. The  
pop-up menu opens.  
2. Select Color Quality Medium (16-bit) or Highest (32-bit).  
For the Windows 7 operating system:  
1. Click the Lenovo USB 2.0 Port Replicator with Digital Video icon in the taskbar notification area.  
2. Select Advanced….  
3. Click Advanced settings, and then click the Monitor tab.  
4. In the Colors drop-down list box, select High Color (16 bit) or True Color (32 bit).  
Rotating the external monitor display  
The port replicator enables you to rotate your external monitor display as you want to.  
To rotate the external monitor display, depending on the operating system you are using, do one of the  
following:  
For the Windows XP or Windows Vista operating system:  
1. Click the Lenovo USB 2.0 Port Replicator with Digital Video icon in the taskbar notification area. The  
pop-up menu opens.  
Chapter 4. Working with the port replicator  
9
     
2. Select Screen Rotation, and then select one of the options:  
Normal: The external monitor display will remain the same as your notebook computer monitor  
display.  
Rotated Left: The external monitor display will be rotated 90 degrees to the left.  
Rotated Right: The external monitor display will be rotated 90 degrees to the right.  
Upside-Down: The external monitor display will be upside-down.  
Note: You can click Rotated Left or Rotated Right continually until the display becomes upside-down.  
For the Windows 7 operating systems:  
1. Click the Lenovo USB 2.0 Port Replicator with Digital Video icon in the taskbar notification area. The  
pop-up menu opens.  
2. Select Advanced....  
3. In the Orientation drop-down list box, select one of the options:  
Landscape: The external monitor display will remain the same as your notebook computer monitor  
display.  
Portrait: The external monitor display will be rotated 90 degrees to the left.  
Landscape (flipped): The external monitor display will be upside-down.  
Portrait (flipped): The external monitor display will be rotated 90 degrees to the right.  
4. Click Apply.  
5. Select Keep changes to apply the rotation.  
Note: The rotation function can only work on the external monitor display. That is, when you enable the  
rotation function in Mirror mode, only the external monitor display can be rotated and the notebook computer  
monitor display remains unchanged.  
Optimizing the video playback quality  
In the Windows Vista or Windows 7 operating system, the port replicator enables you to optimize the  
video playback quality when there are some quality issues, such as a tear or split, and the display will be  
smoother and clearer.  
To optimize the video playback quality, do the following:  
1. Click the Lenovo USB 2.0 Port Replicator with Digital Video icon in the taskbar notification area.  
2. Select Optimize for Video.  
Note: This setting is not supported by the Windows XP operating system.  
Advanced settings  
The port replicator enables you to change the display settings.  
To change the display settings, do the following:  
1. Click the Lenovo USB 2.0 Port Replicator with Digital Video icon in the taskbar notification area. The  
pop-up menu opens.  
2. Select Advanced... to open the window for display settings. The window enables you to activate the  
display and do other appropriate settings to customize the video output.  
Note: For more information about advanced settings, see “Working with the port replicator utility” on page 8.  
10 Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
   
Manually enabling the audio connectors  
To manually enable the audio connectors on the port replicator, depending on the operating system you are  
using, do one of the following:  
For the Windows XP operating system:  
1. Right-click the volume icon in the taskbar notification area.  
2. Select Adjust Audio Properties. The Sound and Audio Devices Properties window opens.  
3. Click the Audio tab.  
4. Select a USB audio line-out device from the Sound playback panel, and then select a USB audio  
line-in device from the Sound recording panel.  
For the Windows Vista or Windows 7 operating system:  
1. Right-click the volume icon in the taskbar notification area.  
2. Select Sounds. The Sound window opens.  
3. Click the Playback tab to select a USB audio line-out device, and then click the Recording tab to select  
a USB audio line-in device.  
Disabling the video output function  
To disable the video output function of the port replicator, do the following:  
1. Click the Lenovo USB 2.0 Port Replicator with Digital Video icon in the taskbar notification area. The  
pop-up menu opens.  
2. For users of the Windows XP or Windows Vista operating system, select Off to disable the video output  
function of the port replicator. For users of the Windows 7 operating system, select Advanced..., and  
then in the Multiple displays drop-down list box, select Show desktop only on 1 or Show desktop  
only on 2 to display your desktop on one target screen.  
Supported refresh rates  
The table below displays the refresh rates supported at various resolutions and color depth for the port  
replicator video output.  
SN  
1
Resolution  
640 x 480  
720 x 400  
800 x 600  
832 x 624  
800 x 480  
848 x 480  
1024 x 768  
1152 x 864  
1152 x 870  
1280 x 720  
1280 x 768  
1280 x 800  
1280 x 960  
Refresh rates (Unit: Hz)  
60, 72, 75, 85  
2
70, 85  
3
56, 60, 72, 75, 85  
4
75  
5
60  
6
60  
7
60, 70, 75, 85  
8
75  
9
75  
10  
11  
12  
13  
60  
60, 75, 85  
60  
60, 85  
Chapter 4. Working with the port replicator 11  
     
SN  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
Resolution  
1280 x 1024  
1360 x 768  
1366 x 768  
1368 x 768  
1440 x 900  
1400 x 1050  
1600 x 1200  
1680 x 1050  
1920 x 1080  
1920 x 1200  
2048 x 1152  
Refresh rates (Unit: Hz)  
60, 75, 85  
60  
60  
60  
60  
60, 75, 85  
60  
60  
60  
60  
60  
Notes:  
1. Resolution refers to the number of pixels horizontally and vertically displayed on the screen.  
2. Color depth defines the number of different colors that can be shown on the screen at the same time.  
The greater the color depth is, the better the picture quality is.  
3. Refresh rate (also called vertical frequency) measures the speed that the entire screen is rescanned.  
12 Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
Chapter 5. Troubleshooting  
This chapter provides some troubleshooting hints and tips to assist you if you experience any problems with  
the port replicator. Check the following items first to try to correct the problem.  
General  
1. The power and connection indicator of the port replicator is not on.  
Ensure that the ac power adapter included with the port replicator is correctly connected to the port  
replicator and a working electrical outlet. Do not use any adapters other than the one supplied with  
the port replicator.  
2. Your notebook computer does not recognize the port replicator, and the power and connection  
indicator stays blue.  
Disconnect the USB cable from your notebook computer, wait at least five seconds, and reinsert it into  
the USB connector of your notebook computer. If the problem persists, try connecting the USB cable to  
a different USB connector of your notebook computer.  
3. You connect the port replicator to a computer with the USB cable, but it does not work.  
a. Ensure that the port replicator is well powered by its ac power adapter. The port replicator always  
needs external power supply for operation, because it does not take power from the USB connector  
attached to your notebook computer.  
b. Ensure that the device driver of the port replicator is well installed and restart the computer if  
necessary.  
c. Make sure that the USB connector on your computer works well; if not, replace with other USB  
connectors.  
Video output  
1. The monitor display is blank.  
• Ensure that the notebook computer connected to the port replicator is running correctly and is not  
in standby or hibernation mode. When the notebook computer is in standby or hibernation mode,  
the monitor display is always blank.  
• Ensure that the device drivers are installed following the installation steps and the icon for the port  
replicator is visible in the taskbar notification area.  
• Ensure that the video output function is not disabled.  
• Ensure the following connections:  
– The USB cable is correctly connected to your notebook computer.  
– The USB cable is correctly connected to the port replicator.  
– The ac power adapter is correctly connected to the port replicator and a working electrical outlet.  
– The video cable is correctly connected to the DVI-I video output connector. For the connection of  
the VGA connector, the DVI-I to VGA adapter is also secured by the screws on both sides of it.  
• If the problem persists, disconnect all connections of the port replicator, and uninstall the port  
replicator device drivers. Then, reinstall the device drivers.  
2. When you are using Extend mode and playing back video clips, only one video clip is visible.  
When you are using Extend mode, only one video playback application can be used at a time. If multiple  
video clips are played back, only one video clip is visible to the user. This also applies to Web pages  
with embedded video clips. To view these Web pages, move one page to the notebook computer  
monitor and the other to the external monitor.  
© Copyright Lenovo 2010, 2011  
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3. You cannot play back the DVD on your external monitor but can play it back on your notebook  
computer monitor.  
Some notebook computers do not support the Certified Output Protection Protocol (COPP), and you will  
not be able to play back the protected DVD on the external monitor connected to the port replicator.  
To play back the DVD on the external monitor, you can connect the external monitor to the VGA  
connector on your notebook computer, and extend the display to the external monitor. For more  
information about changing the display settings, see “Working with the port replicator utility” on page 8.  
4. You could not drag an application window to the other monitor in the Windows XP or Windows  
Vista operating system.  
In the Windows XP or Windows Vista operating system, you cannot drag a maximized window unless  
you reduce the window to a smaller size.  
To drag a window from one monitor to the other, do the following:  
a. On the window that you want to drag, click the Restore Down button or double-click the title bar to  
make the window exit from its maximized status.  
b. Drag the title bar of the window to the monitor that you want it to be displayed.  
5. The images on the external monitor flutter.  
To solve the problem, do the following:  
a. Make sure that the external monitor is well connected to the DVI-I video output connector of the  
port replicator.  
b. Check the display resolution setting of the computer and make sure that the resolution is supported  
by the port replicator.  
6. The images on the external monitor are not in correct colors.  
To solve the problem, do the following:  
a. Make sure that the external monitor is well connected to the DVI-I video output connector of the  
port replicator.  
b. Check the display resolution setting of the computer and make sure that the resolution is supported  
by the port replicator.  
7. You cannot play back videos using the Corel WinDVD 10 program in the Windows XP environment.  
You will encounter one of the following symptoms:  
• In Extend mode, you play back a video using the Corel WinDVD 10 program and drag the playback  
window to the external monitor, but the playback window is distorted and the playback process  
cannot continue.  
• In Notebook Monitor Off mode, after you run the Corel WinDVD 10 program, an error message is  
displayed, prompting you to install the VGA driver due to a device error.  
To solve the problem, use the Windows Media® Player or Corel WinDVD 8 program to play back videos  
in the Windows XP environment.  
Audio  
You cannot hear anything through your notebook computer speakers or you cannot use the audio  
connectors on the notebook computer.  
By default, ThinkPad® and other Lenovo notebook computers use the audio connectors on the port replicator  
and disable their built-in audio connectors when the port replicator is connected.  
To enable the built-in audio connectors on your notebook computer, do the following:  
1. Right-click the volume icon in the taskbar notification area.  
14 Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
2. For users of the Windows XP operating system, select Adjust Audio Properties and the Sound and  
Audio Devices Properties window opens. For users of the Windows Vista or Windows 7 operating  
system, select Sounds and the Sound window opens.  
3. Depending on the operating system you are using, do one of the following:  
• For the Windows XP operating system:  
a. Click the Audio tab.  
b. Select a built-in audio device from the Sound playback panel, and then select another built-in  
audio device from the Sound recording panel.  
• For the Windows Vista or Windows 7 operating system:  
Click the Playback tab to select a built-in audio device, and then click the Recording tab to select  
another built-in audio device.  
Notes:  
1. To apply the new settings, restart the application currently using the audio device.  
2. The settings you have adjusted will remain until you make changes to them next time.  
Chapter 5. Troubleshooting 15  
16 Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
Appendix A. Service and Support  
The following information describes the technical support that is available for your product, during the  
warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full  
explanation of Lenovo warranty terms.  
Online technical support  
Online technical support is available during the lifetime of a product at:  
Product replacement assistance or exchange of defective components also is available during the warranty  
period. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your  
location. A Lenovo technical support representative can help you determine the best alternative.  
Telephone technical support  
Installation and configuration support through the Customer Support Center will be available until 90 days  
after the option has been withdrawn from marketing. After that time, the support is cancelled, or made  
available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.  
Before contacting a Lenovo technical support representative, please have the following information available:  
option name and number, proof of purchase, computer manufacturer, model, serial number and manual,  
the exact wording of any error message, description of the problem, and the hardware and software  
configuration information for your system.  
Your technical support representative might want to walk you through the problem while you are at your  
computer during the call.  
Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo  
country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative.  
© Copyright Lenovo 2010, 2011  
17  
     
18 Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
Appendix B. Lenovo Limited Warranty  
L505-0010-01 04/2008  
This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for  
your own use and not for resale. This Lenovo Limited Warranty is available in other languages at  
What this Warranty Covers  
Lenovo warrants that each hardware product that you purchase is free from defects in materials and  
workmanship under normal use during the warranty period. The warranty period for the product starts on the  
original date of purchase specified on your sales receipt or invoice unless Lenovo informs you otherwise in  
writing. The warranty period and type of warranty service that apply to your product are designated below  
under the section titled “Warranty Information.”  
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES  
OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR  
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT,  
SUCH WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN  
DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME  
STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY  
LASTS, SO THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU.  
How to Obtain Warranty Service  
If the product does not function as warranted during the warranty period, you may obtain warranty service by  
contacting Lenovo or an approved service provider. Each of them is referred to as a “Service Provider.” A list  
Warranty service may not be available in all locations and may differ from location to location. Charges may  
apply outside a Service Provider's normal service area. Contact a local Service Provider for location-specific  
information.  
What Your Service Provider Will Do to Correct Problems  
When you contact a Service Provider, you must follow the problem determination and resolution procedures  
specified.  
Your Service Provider will attempt to diagnose and resolve your problem over the telephone, e-mail, or  
through remote assistance. Your Service Provider may direct you to download and install designated  
software updates.  
Some problems can be resolved with a replacement part that you can install yourself called a “Customer  
Replaceable Unit” or “CRU.” If so, your Service Provider will ship the CRU to you for you to install.  
If your problem cannot be resolved over the telephone or remotely, through your application of software  
updates or the installation of a CRU by you, your Service Provider will arrange for service under the type of  
warranty service designated for the product under the section titled “Warranty Information.”  
© Copyright Lenovo 2010, 2011  
19  
 
If your Service Provider determines that it is unable to repair your product, your Service Provider will replace  
it with one that is at least functionally equivalent.  
If your Service Provider determines that it is unable to either repair or replace your product, your sole remedy  
is to return the product to your place of purchase or to Lenovo for a refund of your purchase price.  
Replacement of a Product or Part  
When the warranty service involves the replacement of a product or part, the replaced product or part  
becomes Lenovo's property and the replacement product or part becomes your property. Only unaltered  
Lenovo products and parts are eligible for replacement. The replacement product or part provided by  
Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the  
original product or part. The replacement product or part shall be warranted for the balance of the period  
remaining on the original product.  
Before your Service Provider replaces a product or part, you agree to:  
1. remove all features, parts, options, alterations, and attachments not under warranty service;  
2. ensure that the product or part is free of any legal obligations or restrictions that prevent its replacement;  
and  
3. obtain authorization from the owner to have your Service Provider service a product or part if you do  
not own it.  
Your Additional Responsibilities  
Where applicable, before service is provided, you agree to:  
1. follow the service request procedures that your Service Provider specifies;  
2. backup or secure all programs and data contained in the product;  
3. provide your Service Provider with all system keys or passwords and sufficient, free, and safe access to  
your facilities to perform service; and  
4. ensure that all information about identified or identifiable individuals (“Personal Data”) is deleted from  
the product or that, with respect to any Personal Data that you did not delete, you are in compliance  
with all applicable laws.  
Use of Personal Information  
If you obtain service under this warranty, Lenovo will store, use, and process information about your warranty  
service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo  
will use this information to perform service under this warranty and to improve our business relationship  
with you. We may contact you to inquire about your satisfaction regarding our warranty service or to notify  
you about any product recalls or safety issues. In accomplishing these purposes, we may transfer your  
information to any country where we do business and may provide it to entities acting on our behalf. We may  
also disclose it where required by law.  
What this Warranty Does not Cover  
This warranty does not cover the following:  
• uninterrupted or error-free operation of a product;  
• loss of, or damage to, your data;  
• any software programs, whether provided with the product or installed subsequently;  
• failure or damage resulting from misuse, accident, modification, unsuitable physical or operating  
environment, natural disasters, power surges, or improper maintenance by you;  
• damage caused by a non-authorized service provider;  
• failure of, or damage caused by, any third party products, including those that Lenovo may provide or  
integrate into the Lenovo product at your request; and  
• any technical or other support, such as assistance with “how-to” questions and those regarding product  
set-up and installation.  
20 Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
This warranty is voided by removal or alteration of identification labels on the product or its parts.  
Limitation of Liability  
Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service Provider's  
possession; or 2) in transit in those cases where the Service Provider is responsible for the transportation.  
Neither Lenovo nor your Service Provider is responsible for any of your data including confidential,  
proprietary, or personal data contained in a product. You should remove and/or backup all such information  
from the product prior to its service or return.  
Circumstances may arise where, because of a default on Lenovo's part or other liability, you may be entitled  
to recover damages from Lenovo. In each such instance, regardless of the basis of your claim against  
Lenovo (including breach, negligence, misrepresentation, or other contract or tort claim), except and to the  
extent that liability cannot be waived or limited by applicable laws, Lenovo shall not be liable for more than  
the amount of actual direct damages suffered by you, up to the amount you paid for the product. This limit  
does not apply to damages for bodily injury (including death) and damage to real property or tangible  
personal property for which Lenovo is liable under law.  
This limit also applies to Lenovo's suppliers, resellers, and your Service Provider. It is the maximum amount  
for which Lenovo, its suppliers, resellers, and your Service Provider are collectively responsible.  
UNDER NO CIRCUMSTANCES SHALL LENOVO, ITS SUPPLIERS, RESELLERS, OR SERVICE  
PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY:  
1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OR DAMAGE TO YOUR DATA; OR  
3) SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS,  
BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. AS SOME STATES OR JURISDICTIONS  
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,  
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  
Dispute Resolution  
If you acquired the product in Cambodia, Indonesia, Philippines, Vietnam or Sri Lanka, disputes arising  
out of or in connection with this warranty shall be finally settled by arbitration held in Singapore and this  
warranty shall be governed, construed and enforced in accordance with the laws of Singapore, without  
regard to conflict of laws. If you acquired the product in India, disputes arising out of or in connection with  
this warranty shall be finally settled by arbitration held in Bangalore, India. Arbitration in Singapore shall be  
held in accordance with the Arbitration Rules of Singapore International Arbitration Center (“SIAC Rules”)  
then in effect. Arbitration in India shall be held in accordance with the laws of India then in effect. The  
arbitration award shall be final and binding on the parties without appeal. Any award shall be in writing and  
set forth the findings of fact and the conclusions of law. All arbitration proceedings, including all documents  
presented in such proceedings, shall be conducted in the English language, and the English language  
version of this warranty prevails over any other language version in such proceedings.  
Other Rights  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS  
WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION. YOU MAY ALSO HAVE  
OTHER RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH LENOVO. NOTHING  
IN THIS WARRANTY AFFECTS STATUTORY RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER  
NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED  
OR LIMITED BY CONTRACT.  
Appendix B. Lenovo Limited Warranty 21  
European Economic Area (EEA)  
Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation, Lenovo  
(International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for  
Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the  
product has been announced and made available by Lenovo.  
Warranty Information  
Country or Region of  
Product Type  
Purchase  
Warranty Period  
Type of Warranty Service  
Lenovo USB 2.0 Port  
Replicator with Digital Video  
Worldwide  
1 year  
1, 4  
If required, your Service Provider will provide repair or exchange service depending on the type of warranty  
service specified for your product and the available service. Scheduling of service will depend upon the time  
of your call, parts availability, and other factors.  
A warranty period of three (3) years on parts and one (1) year on labor means that Lenovo will provide  
warranty service without charge for:  
a. parts and labor during the first year of the warranty period (or a longer period as required by law); and  
b. parts only, on an exchange basis, in the second and third years of the warranty period. Your Service  
Provider will charge you for any labor provided in performance of the repair or replacement in the second  
and third years of the warranty period.  
Types of Warranty Service  
1. Customer Replaceable Unit (“CRU”) Service  
Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and  
replacement instructions are shipped with your product and are available from Lenovo at any time upon  
request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs  
may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may  
request that a Service Provider install Optional-service CRUs under one of the other types of warranty  
service designated for your product. An optional service offering may be available for purchase from Lenovo  
to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the  
CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required: 1)  
return instructions, a prepaid return shipping label, and a container will be included with the replacement  
CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the  
defective CRU within thirty (30) days of your receipt of the replacement.  
2. On-site Service  
Under On-Site Service, your Service Provider will either repair or exchange the product at your location.  
You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For  
some products, certain repairs may require your Service Provider to send the product to a designated  
service center.  
22 Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
 
3. Courier or Depot Service  
Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center,  
with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A  
shipping container will be provided to you for you to return your product to a designated service center.  
A courier will pick up your product and deliver it to the designated service center. Following its repair or  
exchange, the service center will arrange the return delivery of the product to you.  
4. Customer Carry-In or Mail-In Service  
Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated  
service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your  
Service Provider specifies, (prepaid by you unless specified otherwise) the product, suitably packaged to a  
designated location. After the product has been repaired or exchanged, it will be made available for your  
collection. Failure to collect the product may result in your Service Provider disposing of the product as it  
sees fit. For Mail-in Service, the product will be returned to you at Lenovo's expense, unless your Service  
Provider specifies otherwise.  
5. Product Exchange Service  
Under Product Exchange Service, Lenovo will ship a replacement product to your location. You are  
responsible for its installation and verification of its operation. The replacement product becomes your  
property in exchange for the failed product, which becomes the property of Lenovo. You must pack  
the failed product in the shipping carton used to ship the replacement product and return it to Lenovo.  
Transportation charges, both ways, are paid by Lenovo. Failure to use the carton in which the replacement  
product was received may result in your responsibility for damage to the failed product during shipment. You  
may be charged for the replacement product if Lenovo does not receive the failed product within thirty (30)  
days of your receipt of the replacement product.  
Suplemento de Garantía para México  
Este Suplemento se considera parte integrante de la Garantía Limitada de Lenovo y será efectivo única y  
exclusivamente para los productos distribuidos y comercializados dentro del Territorio de los Estados  
Unidos Mexicanos. En caso de conflicto, se aplicarán los términos de este Suplemento.  
Todos los programas de software precargados en el equipo sólo tendrán una garantía de treinta (30) días por  
defectos de instalación desde la fecha de compra. Lenovo no es responsable de la información incluida  
en dichos programas de software y/o cualquier programa de software adicional instalado por Usted o  
instalado después de la compra del producto.  
Los servicios no cubiertos por la garantía se cargarán al usuario final, previa obtención de una autorización.  
En el caso de que se precise una reparación cubierta por la garantía, por favor, llame al Centro de soporte  
al cliente al 001-866-434-2080, donde le dirigirán al Centro de servicio autorizado más cercano. Si no  
existiese ningún Centro de servicio autorizado en su ciudad, población o en un radio de 70 kilómetros  
de su ciudad o población, la garantía incluirá cualquier gasto de entrega razonable relacionado con el  
transporte del producto a su Centro de servicio autorizado más cercano. Por favor, llame al Centro de  
servicio autorizado más cercano para obtener las aprobaciones necesarias o la información relacionada  
con el envío del producto y la dirección de envío.  
Para obtener una lista de los Centros de servicio autorizados, por favor, visite:  
Appendix B. Lenovo Limited Warranty 23  
 
Importado por:  
Lenovo México S. de R.L. de C.V.  
Av. Santa Fe 505, Piso 15  
Col. Cruz Manca  
Cuajimalpa, D.F., México  
C.P. 05349  
Tel. (55) 5000 8500  
24 Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
Appendix C. Electronic emission notices  
The following information refers to the Lenovo USB 2.0 Port Replicator with Digital Video.  
Federal Communications Commission Declaration of Conformity  
Lenovo USB 2.0 Port Replicator with Digital Video - 0A34183  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
• Consult an authorized dealer or service representative for help.  
Lenovo is not responsible for any radio or television interference caused by using other than specified or  
recommended cables and connectors or by unauthorized changes or modifications to this equipment.  
Unauthorized changes or modifications could void the user's authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)  
this device may not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
Responsible Party:  
Lenovo (United States) Incorporated  
1009 Think Place - Building One  
Morrisville, NC 27560  
Phone Number: 919-294-5900  
Industry Canada Class B emission compliance statement  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
European Union - Compliance to the Electromagnetic Compatibility Directive  
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the  
approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot  
accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended  
modification of the product, including the installation of option cards from other manufacturers.  
This product has been tested and found to comply with the limits for Class B Information Technology  
Equipment according to European Standard EN 55022. The limits for Class B equipment were derived  
© Copyright Lenovo 2010, 2011  
25  
   
for typical residential environments to provide reasonable protection against interference with licensed  
communication devices.  
German Class B compliance statement  
Deutschsprachiger EU Hinweis:  
Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit  
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur  
Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten  
und hält die Grenzwerte der EN 55022 Klasse B ein.  
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu  
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.  
Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt  
ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne  
Empfehlung der Lenovo gesteckt/eingebaut werden.  
Deutschland:  
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln  
Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“  
EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der  
EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.  
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit  
von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische  
Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für  
Geräte der Klasse B.  
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen  
- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo  
(Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart.  
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:  
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.  
Korea Class B compliance statement  
Japan VCCI Class B compliance statement  
26 Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
Japan compliance statement for products which connect to the power mains with rated current  
less than or equal to 20 A per phase  
Lenovo product service information for Taiwan  
Appendix C. Electronic emission notices 27  
28 Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
Appendix D. Notices  
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult  
your local Lenovo representative for information on the products and services currently available in your  
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that  
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service  
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's  
responsibility to evaluate and verify the operation of any other product, program, or service.  
Lenovo may have patents or pending patent applications covering subject matter described in this  
document. The furnishing of this document does not give you any license to these patents. You can send  
license inquiries, in writing, to:  
Lenovo (United States), Inc.  
1009 Think Place - Building One  
Morrisville, NC 27560  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS  
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow  
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply  
to you.  
This information could include technical inaccuracies or typographical errors. Changes are periodically  
made to the information herein; these changes will be incorporated in new editions of the publication.  
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this  
publication at any time without notice.  
Trademarks  
The following terms are trademarks of Lenovo in the United States, other countries, or both:  
Lenovo  
The Lenovo logo  
ThinkPad  
Microsoft, Windows, Windows Media, and Windows Vista are trademarks of the Microsoft group of  
companies.  
Intel is a trademark of Intel Corporation in the United States, other countries, or both.  
Other company, product, or service names may be trademarks or service marks of others.  
Recycling information  
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment  
when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in  
recycling their IT products. For information on recycling Lenovo products, go to:  
© Copyright Lenovo 2010, 2011  
29  
     
Recycling and disposal information for Japan is available at:  
30 Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
Appendix E. Restriction of Hazardous Substances Directive  
(RoHS)  
China RoHS  
The information in the following table is applicable for products manufactured on or after March 1, 2007 for  
sale in the People’s Republic of China.  
Turkish statement of compliance  
The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use  
of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).  
Ukraine RoHS  
© Copyright Lenovo 2010, 2011  
31  
       
32 Lenovo USB 2.0 Port Replicator with Digital Video User Guide  
Part Number: 0A33491  
Printed in China  
(1P) P/N: 0A33491  
*0A33491*  

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