congratulations!
congratulations!
Congratulations on your purchase of the cool
Motorola W230a mobile phone.
Whether you’re a talker, a texter, or just love listening
to music on the move, the W230a does it all.
We’ve crammed all the main features of your phone
into this handy guide—you can even take the guide
with you.
For details about accessories, visit www.motorola.com
.
motorola W230a
We recommend that you use only Motorola approved
accessories, such as SanDisk memory cards, since
other accessories may not be compatible. If you’d like
even more information about how to use your new
W230a, including how to manage music, visit
.
So, let’s go.
Getting Started Guide
Note: Your phone may not appear exactly as the
images in this manual. However, all key locations,
sequences, and functions are the same.
let’s go
let’sgo
SIM
2
4
1
microSD memory card
battery
3
charging
5
6
more information
GOTO
4H
removing the battery
accessories: www.motorola.com
user’s guide: www.motorola.com/support
Note: Your battery is intentionally
tight-fitting.
shortcuts
calls
shortcuts
calls
A few shortcuts we think you’ll find really useful:
It’s good to talk.
voicemail
make a call
Press and hold 1. If your voicemail number is pre-
set, you will connect. If not, press 1then Store. If you
don’t know the number, ask your service provider.
Enter a number and press N.
recent calls
answer a call
Quickly see your call history by pressing
s> Recent Calls.Youcanthenchooseto accessyour
Received Calls, Dialed Calls or Call Times.
When your phone rings or
vibrates, press N.
lock/unlock keys
end a call
Prevent accidental calls by pressing sfollowed
by *. Your screen will go black and your keys
are locked.
Press P.
music player
Press Music (left soft key) from the home screen.
quick text
To set quick text on your home screen,
press s> l Personalize > Home Screen > Home Keys
> Up/Down/Left /Right > Quick Text.
phonebook
Made a new friend? Urgently need to contact
someone? No problem, saving and calling your
contacts is effortless.
release the top of the cover. Then, working down the
phone, release the cover and slide off.
save contact
1 Enter the number on the home screen and press
Store.
2 Enter the contact details.
3 Press Done when you’re finished.
call a contact
Swap the keypad to the new cover, ensuring the top
and bottom tabs are located securely. To replace the
cover, first clip into the bottom of the phone and then
work up the body, locking the tabs at the top. Finally,
refit your battery and cover.
1 Press s> Phonebook.
2 Scroll through the list to highlight the contact’s
number.
Caution: To avoid risk of personal injury or equipment
damage, and maintain compliance with international
RF exposure guidelines, do not use or charge your
phone with either cover removed.
3 Press N.
Caution: The front cover is made of plastic, so take
care when handling. Also, when removing the cover
take extra care not to expose to dirt, dust, liquids,
condensation and static electricity. Always use
Motorola approved covers.
music
music
When music is what you need...
emergency calls
To call an emergency number,
enter the emergency number and
press N.
To use the music player, insert a microSD memory
card, which is an optional accessory.
Your phone can play songs in the iMelody, MIDI and
MP3 file formats. Your phone cannot play WMA, AAC,
AAC+, AAC++ files, or MP3 files with a bit rate higher
than 320 Kbps.
Your service provider programs emergency phone
numbers (such as 112 or 911) that you can call under
any circumstances, even when your phone is locked.
play music
Emergency numbers vary by country. Your phone’s
pre-programmed emergency number(s) may not work
in all locations, and sometimes an emergency call
cannot be placed due to network, environmental, or
interference issues.
From the home screen, press s> h Multimedia
> Music Library to access the music player.
music player controls
scroll up/down
through list
Before music playback,
press Sup or down.
redial a number
play/pause
fast forward
Press s.
1 From the home screen, press Nto see a list of
recently dialed calls.
Press & hold Sright.
Press Sright or left.
2 Scroll to the entry you want to call and press N.
skip to next/
previous song
rewind
Press & hold Sleft.
messages
enter text
messages
enter text
Messaging is great, everyone thinks so. Here are a
In a text entry
Press Select
Îì
751
6
to accept
few basics to get you going:
display::
Message
program.
This is a prog
To change the
text entry mode,
press #
repeatedly, until
you see the
send a message
Press
right
S
1 Press s> Messages > Create > Create Message.
or left to see
other word
2 Select the message type: SMS/EMS, MMS, or
program proh spoi
MMS Templates.
SELECT
DELETE
suggestions.
3 Enter your message.
indicator for the
mode you want:
To insert a Picture, Animation, Sound, Quick Note, Contact Info, or
vCard, press s.
j / p iTAP™ : Predicts words as you type.
To switch entry modes, press #.
g / m
Tap: Enter letters and numbers by pressing
4 Press Ok and scroll to a contact.
a key one or more times.
5 Press Add and scroll to any other contact/s you
gm
[
number: Enter numbers only.
wish to add.
symbol: Highlight a symbol and press
6 Press Send to send the message.
Select.
read a message
When you receive a message you will see 1 New message
on your screen. Press Read to open the message. You
can reply to the message by pressing Reply.
To change capitalization, press 0. To change
your Primary (1) or Secondary (2) text entry mode,
press s> Entry Setup > Primary Setup or Secondary Setup.
menu map
get music
n
Phonebook
Q
á
Games & Apps
Web Access
sRecent Calls
To copy music from Windows® Media Player to your
phone’s microSD memory card:
• Received Calls
• Dialed Calls
• Notepad
hMultimedia
• Pictures
• Music Library
1 On your phone, insert a memory card and go to
the home screen. Connect your phone to your PC
with a USB cable.
• Call Times
• Call Cost *
• Data Times
• Data Volumes
l
Personalize
• Home Screen
• Main Menu
• Color Setting
• Greeting
• Wallpaper
• Screen Saver
• Quick Dial
2 On your phone, press Yes to connect your phone
as a storage device. If requested, name the
device “W230a Mobile” and select Finish. The
phone shows it is in storage mode.
e
Messages
• Create
• Inbox
• Draft
• Outbox
• Quick Notes
• Voicemail
• Browser Msgs
• Info Services *
• MMS Templates
w
Settings
3 On your computer, open Windows Media Player.
• Ring Style
• Call Forward
• In Call Setup
• Initial Setup
• Phone Status
• Headset
4 On the Sync tab, select More Options. Under
Device, select W230a Mobile. Drag and drop
songs into the Sync area on the right, then
press Start Sync.
ÉOffice Tools
• Calculator
• MyMenu
• Alarm Clock
• Stop Watch
• Chat *
• Network
• Security
5 Select Properties, check the “Create folder
This is a standard main menu
layout. Your phone’s menu may
be a little different.
hierarchy on device” box, and click OK twice.
• Dialing Services *
• Calendar
• SIM Apps *
TIP: To access music stored on your memory card,
press s> h Multimedia > Music Library, then
press s> Switch Storage Devices.
* Network Dependent
display
USB drag & drop
USB Drag
&
Drop
status indicators
Use the USB cable to connect your phone and PC,
then simply drag & drop.
The home screen displays when you turn on the
phone. Status indicators appear across the top of the
home screen:
Note: Please download the USB charging driver onto
your PC, at www.motorola.com/support/W230a
.
Signal
Batteerry
Level
1 With a memory card inserted and your phone in
the home screen, insert the USB cable in your
phone and your PC.
Strength
Indiccator
Active
Call
5
W
É
h
õ ì
Note: W230a supports
S
WED 12/30/09
Headset
Microsoft® Windows® 2000 and Windows XP™.
Other operating systems may not be compatible
with W230a.
h
&
Y
Alert type
É
&
t
2 Press Yes to connect your phone as a storage
10:51am
Mymenu
device.
Music
3 Use the My Computer window to find
Roaming
Active
New
Message
Removable Device.
4 Drag and drop your music, photos and other stuff
Note: Your phone’s home screen may be different
that you want to copy.
than the one shown.
Two folders are available, Music and Pictures. To
help manage your music, you can also create
more folders in the Music folder.
5 When you’re done, use the Safely Remove
Hardware feature to finish.
the small print
battery use & safety
IMPORTANT: HANDLE AND STORE BATTERIES PROPERLY TO AVOID INJURY OR
DAMAGE. Most battery issues arise from improper handling of batteries, and particularly
from the continued use of damaged batteries.
and thorough evaluation of scientific studies. The standards include a substantial safety
margin designed to assure the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit of measurement known
as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian
regulatory authorities is 1.6 W/kg.1 Tests for SAR are conducted using standard operating
positions accepted by the FCC and by Industry Canada with the phone transmitting at its
highest certified power level in all tested frequency bands. Although the SAR is determined
at the highest certified power level, the actual SAR level of the phone while operating can
be well below the maximum value. This is because the phone is designed to operate at
multiple power levels so as to use only the power required to reach the network. In general,
the closer you are to a wireless base station, the lower the power output.
DON’Ts
•
Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the
form of your battery.
•
Don’t let the phone or battery come in contact with water. Water can get into the
phone’s circuits, leading to corrosion. If the phone and/or battery get wet, have them
checked by your carrier or contact Motorola, even if they appear to be working
properly.
Before a phone model is available for sale to the public in the U.S. and
Canada, it must be tested and certified to the FCC and Industry Canada
that it does not exceed the limit established by each government for safe
exposure. The tests are performed in positions and locations (e.g., at the
ear and worn on the body) reported to the FCC and available for review by
Industry Canada. The highest SAR value for this model phone when
tested for use at the ear is 1.28 W/kg, and when worn on the body, as
described in this user guide, is 1.32 W/kg. The SAR value for this product
in its data transmission mode (body-worn use) is 0.73 W/kg. (Body-worn
measurements differ among phone models, depending upon available
•
•
Don’t allow the battery to touch metal objects. If metal objects, such as jewelry,
stay in prolonged contact with the battery contact points, the battery could become
very hot.
Don’t place your battery near a heat source. Excessive heat can damage the
phone or the battery. High temperatures can cause the battery to swell, leak, or
malfunction. Therefore:
•
•
DOs
•
Do not dry a wet or damp battery with an appliance or heat source, such as a hair dryer
or microwave oven.
Avoid leaving your phone in your car in high temperatures.
2
accessories and regulatory requirements).
Do avoid dropping the battery or phone. Dropping these items, especially on a hard
While there may be differences between the SAR levels of various phones and at various
positions, they all meet the governmental requirements for safe exposure. Please note that
improvements to this product model could cause differences in the SAR value for later
products; in all cases, products are designed to be within the guidelines.
surface, can potentially cause damage.
•
Do contact your service provider or Motorola if your phone or battery has
been damaged from dropping or high temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL PRODUCTS FOR QUALITY ASSURANCE
AND SAFEGUARDS. To aid consumers in identifying authentic Motorola batteries from
non-original or counterfeit batteries (that may not have adequate safety protection),
Motorola provides holograms on its batteries. Consumers should confirm that any battery
they purchase has a “Motorola Original” hologram.
Motorola recommends you always use Motorola-branded batteries and
chargers. Motorola mobile devices are designed to work with Motorola batteries. If you
see a message on your display such as Invalid Battery or Unable to Charge, take the following
steps:
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site:
or the Canadian Wireless Telecommunications Association (CWTA) Web site:
1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg)
averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in measurements.
2
The SAR information includes the Motorola testing protocol, assessment procedure, and measurement
uncertainty range for this product.
•
Remove the battery and inspect it to confirm that it has a “Motorola Original”
hologram;
•
•
•
If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the battery and retry charging it;
If the message remains, contact a Motorola Authorized Service Center.
European Union Directives Conformance Statement
EU Conformance
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions of Directive
Important: Motorola’s warranty does not cover damage to the phone caused by non-
1999/5/EC
All other relevant EU Directives
Motorola batteries and/or chargers.
•
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
PROPER AND SAFE BATTERY DISPOSAL AND RECYCLING
Proper battery disposal is not only important for safety, it benefits the environment.
Consumers may recycle their used batteries in many retail or service provider locations.
Additional information on proper disposal and recycling may be found on the Web:
•
Product
Approval
Number
0168
•
www.rbrc.org/call2recycle/ (in English only)
Disposal: Promptly dispose of used batteries in accordance
with local regulations. Contact your local recycling center or
national recycling organizations for more information on how
to dispose of batteries.
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to
Approval Number from your product’s label in the “Search” bar on the Web site.
Warning: Never dispose of batteries in a fire because they may explode.
service & repairs
If you have questions or need assistance, we're here to help.
Safety and General Information
Safety Information
care options. You can also contact the Motorola Customer Support Center at 1-800-331-
6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-
800-461-4575 (Canada).
This section contains important information on the safe and efficient operation of
your mobile device. Read this information before using your mobile device.
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local regulatory requirements in
your country concerning exposure of human beings to RF energy.
Specific Absorption Rate Data
SAR Data
This model wireless phone meets the government’s requirements for exposure to
radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured
not to exceed limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines are based on
standards that were developed by independent scientific organizations through periodic
Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions.
Product Operation
Symbol
Definition
When placing or receiving a phone call, hold your mobile device just like you would a
Do not let your battery, charger, or mobile device get wet.
landline phone.
If you wear the mobile device on your body, always place the mobile device in a Motorola-
supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-
worn accessory supplied or approved by Motorola—or if you hang your mobile device from a
lanyard around your neck—keep the mobile device and its antenna at least 2.5 centimeters
(1 inch) from your body when transmitting.
Listening at full volume to music or voice through a
headset may damage your hearing.
Using accessories not supplied or approved by Motorola may cause your mobile device to
Batteries & Chargers
exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our Web site at: www.motorola.com
.
Caution: Improper treatment or use of batteries may present a danger of fire,
explosion, leakage, or other hazard. For more information, see the “battery use &
safety” section.
Keep Your Mobile Device and Its Accessories Away From Small Children
These products are not toys and may be hazardous to children. For example:
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If
your mobile device offers an airplane mode or similar feature, consult airline staff about
using it in flight.
•
•
•
A choking hazard may exist for small, detachable parts.
Improper use could result in loud sounds, possibly causing hearing injury.
Improperly handled batteries could overheat and cause a burn.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the
product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not
touch or attempt to remove. Stop using your mobile device until the glass is replaced by a
qualified service center.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult your
physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
Seizures/Blackouts
•
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical device to minimize the potential for
interference.
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing
lights, such as when playing video games. These may occur even if a person has never had a
previous seizure or blackout.
•
•
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing video games or enabling a
flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is
always a good idea to hold the screen away from your eyes, leave the lights on in the room,
take a 15-minute break every hour, and stop use if you are tired.
•
Read and follow the directions from the manufacturer of your implantable medical device. If
you have any questions about using your mobile device with your implantable medical
device, consult your healthcare provider.
Driving Precautions
Caution About High Volume Usage
The use of wireless phones while driving may cause distraction. Discontinue a call if you
Warning: Exposure to loud noise from any source for extended periods of time
may affect your hearing. The louder the volume sound level, the less time is
required before your hearing could be affected. To protect your hearing:
can’t concentrate on driving.
Additionally, the use of wireless devices and their accessories may be prohibited or
restricted in certain areas. Always obey the laws and regulations on the use of these
products.
Responsible driving practices can be found in the “Smart Practices While Driving” section in
this guide (or separate guide).
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can
include fueling areas, such as below decks on boats, fuel or chemical transfer or storage
facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal
powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries. In such areas, sparks can occur and cause an explosion or fire.
•
•
•
Limit the amount of time you use headsets or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at www.motorola.com/
hearingsafety (in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. If you continue to have discomfort during or after such use, stop
use and see a physician.
Symbol Key
[Mar0108]
Your battery, charger, or mobile device may contain symbols, defined as follows:
Use and Care
To care for your Motorola phone, please keep it away from:
Use and Care
Symbol
Definition
032374o
Important safety information follows.
liquids of any kind
Don’t expose your phone to water, rain, extreme humidity,
sweat, or other moisture. If it does get wet, don’t try to
accelerate drying with the use of an oven or dryer, as this
may damage the phone.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
extreme heat or cold
Avoid temperatures below 0°C/32°F or above 45°C/113°F.
032375o
Do not throw your battery or mobile device in the trash.
microwaves
Don’t try to dry your phone in a microwave oven.
Products Covered
Length of Coverage
dust and dirt
Don’t expose your phone to dust, dirt, sand, food, or other
Consumer and
Professional Two-Way
Radio Accessories.
Ninety (90) days from the date of
purchase by the first consumer
purchaser of the product.
inappropriate materials.
cleaning solutions
To clean your phone, use only a dry soft cloth. Don’t use
Products and
Accessories that are
Repaired or Replaced.
The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.
alcohol or other cleaning solutions.
the ground
Don’t drop your phone.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to
Industry Canada Notice to Users
normal wear and tear are excluded from coverage.
Industry Canada Notice
Operation is subject to the following two conditions: (1) This device may not cause
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated
interference and (2) This device must accept any interference, including interference that
may cause undesired operation of the device. See RSS-GEN 7.1.5.
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage,
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the
Products or Accessories for commercial purposes or subjecting the Product or Accessory to
abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are
excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from
the use of non-Motorola branded or certified Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or
parts, are excluded from coverage.
FCC Notice to Users
FCCNotice
The following statement applies to all products that have received FCC approval.
Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-
ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
Communication Services. Defects, damages, or the failure of Products, Accessories or
Software due to any communication service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from coverage.
Software
•
•
•
Reorient or relocate the receiving antenna.
Products Covered
Length of Coverage
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver
is connected.
Software. Applies only to physical defects Ninety (90) days from
in the media that embodies the copy of the
software (e.g. CD-ROM, or floppy disk).
the date of purchase.
•
Consult the dealer or an experienced radio/TV technician for help.
Motorola Limited Warranty for the United States and Canada
What Does this Warranty Cover?
Exclusions
Warranty
Software Embodied in Physical Media. No warranty is made that the software will
meet your requirements or will work in combination with any hardware or software
applications provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in physical
media (e.g. software that is downloaded from the internet), is provided “as is” and without
warranty.
Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers,
messaging devices, and consumer and professional two-way radios (excluding commercial,
government or industrial radios) that operate via Family Radio Service or General Mobile
Radio Service, Motorola-branded or certified accessories sold for use with these Products
(“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and
sold for use with these Products (“Software”) to be free from defects in materials and
workmanship under normal consumer usage for the period(s) outlined below. This limited
warranty is a consumer's exclusive remedy, and applies as follows to new Motorola
Products, Accessories and Software purchased by consumers in the United States or
Canada, which are accompanied by this written warranty:
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any
Products, Accessories or Software that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories
or parts. No data, software or applications added to your Product, Accessory or Software,
including but not limited to personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software and applications please create a back up prior to
requesting service.
Products and Accessories
Products Covered
Length of Coverage
Products and
One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Accessories as defined
above, unless otherwise
provided for below.
How to Obtain Warranty Service or Other Information
Decorative Accessories
Limited lifetime warranty for the
and Cases. Decorative
lifetime of ownership by the first
USA
Phones: 1-800-331-6456
Pagers: 1-800-548-9954
covers, bezels, PhoneWrap™ consumer purchaser of the product.
covers and cases.
Two-Way Radios and Messaging Devices:
1-800-353-2729
Monaural Headsets. Ear
buds and boom headsets
that transmit mono sound
through a wired connection.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Canada
TTY
All Products: 1-800-461-4575
1-888-390-6456
For Accessories and Software, please call the telephone number
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
designated above for the product with which they are used.
You will receive instructions on how to ship the Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable) and, most importantly; (e) your address
and telephone number.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola Personal Communications Product you will need to provide a copy of your dated
sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Export Law Assurances
What Other Limitations Are There?
Export Law
This product is controlled under the export regulations of the United States of America and
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs
and International Trade.
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL
BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS
THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE,
WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS
OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS
OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA,
SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.
Caring for the Environment by Recycling
Recycling Information
This symbol on a Motorola product means the product should not be disposed of
with household waste.
Disposal of your Mobile Device and Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste. These items should be
disposed of in accordance with the national collection and recycling schemes operated by
your local or regional authority. Alternatively, you may return unwanted mobile devices and
electrical accessories to any Motorola Approved Service Center in your region. Details of
Motorola approved national recycling schemes, and further information on Motorola
recycling activities can be found at: www.motorola.com/recycling
Disposal of your Mobile Device Packaging and User’s Guide
Laws in the United States and other countries preserve for Motorola certain exclusive rights
for copyrighted Motorola software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be copied into, used in, and
redistributed with, the Products associated with such Motorola software. No other use,
including without limitation disassembly of such Motorola software or exercise of the
exclusive rights reserved for Motorola, is permitted.
Product packaging and user’s guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board
that may contain very small amounts of perchlorate. In such cases, California law requires
the following label:
Hearing Aid Compatibility with Mobile Phones
Hearing Aids
Some Motorola phones are measured for compatibility with hearing aids. If the box for your
particular model has “Rated for Hearing Aids” printed on it, the following explanation
applies.
“Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.”
There is no special handling required by consumers.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices
are more immune than others to this interference noise, and phones also vary in the amount
of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their box
or a label on the box.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4
is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in
them.)
Hearing devices may also be measured for immunity to this type of interference. Your
hearing device manufacturer or hearing health professional may help you find results for
your hearing device. The more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
Privacy and Data Security
Privacy and Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:
•
Monitor access—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Lock your device’s keypad where this feature is available.
Keep software up to date—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it
as soon as possible.
•
•
•
Erase before recycling—Delete personal information or data from your mobile device
prior to disposing of it or turning it in for recycling. For step-by-step instructions on how
to delete all personal information from your device, see the section entitled “master
clear” or “delete data” in the user’s guide.
For information on backing up your mobile device data before erasing it, go to www.mo-
torola.com and navigate to the “downloads” section of the consumer Web page for “Mo-
torola Backup” or “Motorola Phone Tools.”
Understanding AGPS—To provide location information for emergency calls, certain
Motorola mobile devices incorporate Assisted Global Positioning System (AGPS)
technology. AGPS technology also can be used in non-emergency applications to track
and monitor a user’s location—for example, to provide driving directions. Users who
prefer not to permit such tracking and monitoring should avoid using such applications.
If you have further questions regarding how the use of your mobile device may impact your
your service provider.
Information from the World Health Organization
WHO Information
Present scientific information does not indicate the need for any special precautions for the
Smart Practices While Driving
use of mobile phones. If you are concerned, you may want to limit your own or your
children’s RF exposure by limiting the length of calls or by using handsfree devices to keep
mobile phones away from your head and body.
Driving Safety
Drive Safe, Call Smart
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of these
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf
devices may be prohibited or restricted in certain areas—for example, handsfree
information.
Product Registration
Registration
Online Product Registration:
copyright
Your mobile device lets you communicate by voice and data—almost anywhere, anytime,
wherever wireless service is available and safe conditions allow. When driving a car,
driving is your first responsibility. If you choose to use your mobile device while driving,
remember the following tips:
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
Note: Do not ship your phone to the above address. If you need to
return your phone for repairs, replacement, or warranty service, please
contact the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain
features may not be activated by your service provider, and/or the
provider’s network settings may limit the feature’s functionality.
Always contact your service provider about feature availability and
functionality. All features, functionality, and other product
specifications, as well as the information contained in this user’s
guide are based upon the latest available information and are believed
to be accurate at the time of printing. Motorola reserves the right to
change or modify any information or specifications without notice or
obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. Microsoft, Windows and Windows Me are
registered trademarks of Microsoft Corporation; and Windows XP is a
trademark of Microsoft Corporation. All other product or service
names are the property of their respective owners.
•
Get to know your Motorola mobile device and its features such as speed dial
and redial. If available, these features help you to place your call without taking your
attention off the road.
• When available, use a handsfree device. If
possible, add an additional layer of convenience to your
mobile device with one of the many Motorola Original
handsfree accessories available today.
•
•
•
•
•
Position your mobile device within easy reach. Be able to
access your mobile device without removing your eyes from the road. If you receive an
incoming call at an inconvenient time, if possible, let your voicemail answer it for you.
Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
Do not take notes or look up phone numbers while driving. Jotting down a “to
do” list or going through your address book takes attention away from your primary
responsibility—driving safely.
Dial sensibly and assess the traffic; if possible, place calls when your car is
not moving or before pulling into traffic. If you must make a call while moving, dial
only a few numbers, check the road and your mirrors, then continue.
Do not engage in stressful or emotional conversations that may be distracting.
Make people you are talking with aware you are driving and suspend conversations
that can divert your attention away from the road.
•
•
Use your mobile device to call for help. Dial 911 or other local emergency number
in the case of fire, traffic accident, or medical emergencies.*
Use your mobile device to help others in emergencies. If you see an auto
accident, crime in progress, or other serious emergency where lives are in danger, call
911 or other local emergency number, as you would want others to do for you.*
Call roadside assistance or a special non-emergency wireless assistance
number when necessary. If you see a broken-down vehicle posing no serious
hazard, a broken traffic signal, a minor traffic accident where no one appears injured,
or a vehicle you know to be stolen, call roadside assistance or other special non-
emergency wireless number.1
© 2008 Motorola, Inc. All rights reserved.
Changes or modifications made in the radio phone, not expressly
approved by Motorola, will void the user’s authority to operate the
equipment.
•
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States
and other countries preserve for Motorola and third-party software
providers certain exclusive rights for copyrighted software, such as the
exclusive rights to distribute or reproduce the copyrighted software.
Accordingly, any copyrighted software contained in the Motorola
products may not be modified, reverse-engineered, distributed, or
reproduced in any manner to the extent allowed by law. Furthermore,
the purchase of the Motorola products shall not be deemed to grant
either directly or by implication, estoppel, or otherwise, any license
under the copyrights, patents, or patent applications of Motorola or
any third-party software provider, except for the normal, non-
exclusive, royalty-free license to use that arises by operation of law in
the sale of a product.
Manual Number: 68000201142-A
1. Wherever wireless phone service is available.
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