GE 21920 User Manual

• Reorient or relocate the receiving antenna (that is, the antenna for  
radio or television that is “receiving” the interference).  
Notes  
WARNING: It is not recommended that a handset be  
de-registered unless absolutely necessary because  
once a handset is de-registered, that handset’s  
telephone features cannot be used until the handset is  
re-registered.  
• Repair or replacement as provided under this warranty is the  
exclusive remedy of the consumer. Thomson Inc. shall not be  
liable for incidental or consequential damages resulting from  
the use of this product or arising out of any breach of any  
express or implied warranty on this product. This disclaimer  
of warranties and limited warranty are governed by the laws  
of the state of Indiana. Except to the extent prohibited by  
applicable law, any implied warranty of merchantability or  
fitness for a particular purpose on this product is limited to  
the applicable warranty period set forth above.  
Receiving an Intercom Call  
Installing the Phone  
Battery Safety Precautions  
Limited Warranty  
What your warranty covers:  
• Defects in materials or workmanship.  
For how long after your purchase:  
Quick Set-Up Guide  
for Optional/  
• This equipment may not be used on coin service provided by the  
telephone company.  
When you receive an intercom call, your handset beeps. To answer  
the call press the delete/int button or talk/end button.  
• Do not burn, disassemble, mutilate, or puncture. Batteries of this  
type could release toxic materials which can cause injury.  
• Reorient or relocate and increase the separation between the  
telecommunications equipment and receiving antenna.  
Installing the Handset Battery  
NOTE: You must connect the handset battery before  
use.  
• Party lines are subject to state tariffs, and therefore, you may  
not be able to use your own telephone equipment if you are on  
a party line. Check with your local telephone company.  
NOTE: If you receive a telephone call during an  
intercom call, the intercom call is immediately  
terminated and both handsets ring. Either handset  
user may press the talk/end button to answer the  
call.  
• To reduce the risk of fire or personal injury, use only the Nickel-  
metal Hydride battery listed in the User’s Guide.  
• Keep batteries out of the reach of children.  
• Remove batteries if storing over 30 days.  
Additional Model 21920  
True Digital  
• Connect the telecommunications equipment into an outlet on  
a circuit different from that to which the receiving antenna is  
connected.  
4. Select NO, if you do not want to de-register.  
• One year, from date of purchase.  
CAUTION: To reduce the risk of fire or personal  
injury, use only the Thomson Inc. approved  
Nickel-metal Hydride battery model 5-2721,  
which is compatible with this unit.  
5. If you select 1YES, press the menu/mute button and MOVE NEAR  
TO BASE displays for 2 seconds, then CONFIRM? 1YES 2NO  
appears in the display.  
(The warranty period for rental units begins with the first rental  
or 45 days from date of shipment to the rental firm, whichever  
comes first.)  
• Notice must be given to the telephone company upon  
permanent disconnection of your telephone from your line.  
If these measures do not eliminate the interference, please consult  
your dealer or an experienced radio/television technician for additional  
suggestions. Also, the Federal Communications Commission has  
prepared a helpful booklet, “How To Identify and Resolve Radio/TV  
Interference Problems.” This booklet is available from the U.S.  
Government Printing Office, Washington, D.C. 20402. Please specify  
stock number 004-000-00345-4 when ordering copies.  
Cordless Handset  
• If your home has specially wired alarm equipment connected to  
the telephone line, ensure the installation of this product does  
not disable your alarm equipment. If you have questions about  
what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
Using Intercom with External  
Telephone Calls  
What we will do:  
6. Press the touch-tone pad to select 1YES or 2NO, or use the cid/vol  
( 6 or 5) button to scroll to 1YES or 2NO.  
7. If you select YES, press the menu/mute button to confirm.  
DE-REGISTER... shows in the display. You will hear a confirmation  
tone. Then HANDSET X DEREGISTERED shows in the display to  
confirm the handset is deregistered.  
1. Locate battery and battery door which are packaged together  
inside a plastic bag and are separate from the handset.  
How state law relates to this warranty:  
NOTE: The RBRC seal on the battery used in your Thomson Inc. product  
indicates that we are participating in a program to collect and recycle the  
rechargeable battery (or batteries).  
or call 1-800-8-BATTERY or contact a local recycling center.  
• Provide you with a new or, at our option, a refurbished unit.  
The exchange unit is under warranty for the remainder of the  
original product’s warranty period.  
• Some states do not allow the exclusion nor limitation of  
incidental or consequential damages, or limitations on how long  
an implied warranty lasts so the above limitations or exclusions  
may not apply to you.  
During a telephone call, you may use the intercom/paging function  
to;  
2. Locate the battery compartment on the back of the handset.  
3. Plug the battery pack cord into the jack inside the compartment.  
• page another handset and have an off line, private (two-way)  
intercom conversation,  
• have a three-way conversation between the external caller and  
the handsets,  
US Number is located on the cabinet bottom.  
REN Number is located on the cabinet bottom.  
2 Rights of the Telephone Company  
How you get service:  
NOTE: To ensure proper battery installation, the  
connector is keyed and can be inserted only one  
way.  
Notice: The changes or modifications not expressly approved by the  
party responsible for compliance could void the user's authority to  
operate the equipment.  
• Properly pack your unit. Include any cables, etc., which were  
originally provided with the product. We recommend using the  
original carton and packing materials.  
• This warranty gives you specific legal rights, and you also may  
have other rights that vary from state to state.  
NOTE: When you complete the de-registration  
process, HANDSET NEEDS REGISTRATION shows  
in the display. To use the handset, you MUST re-  
register the handset using the Registration process.  
4. Insert the battery pack.  
Should your equipment cause trouble on your line which may  
harm the telephone network, the telephone company shall, where  
practicable, notify you that temporary discontinuance of service  
may be required. Where prior notice is not practicable and the  
circumstances warrant such action, the telephone company may  
temporarily discontinue service immediately. In case of such  
temporary discontinuance, the telephone company must: (1)  
promptly notify you of such temporary discontinuance; (2) afford  
you the opportunity to correct the situation; and (3) inform you  
of your right to bring a complaint to the Commission pursuant  
to procedures set forth in Subpart E of Part 68, FCC Rules and  
Regulations.  
If you purchased your product outside the USA:  
• This warranty does not apply. Contact your dealer for warranty  
information.  
• transfer the external telephone call to another handset.  
Service  
• ”Proof of purchase in the form of a bill of sale or receipted  
invoice which is evidence that the product is within the warranty  
period, must be presented to obtain warranty service.” For rental  
firms, proof of first rental is also required. Also print your name  
and address and a description of the defect. Send via standard  
UPS or its equivalent to:  
Hearing Aid Compatibility (HAC)  
5. Close the battery compartment by pushing the door up until it  
snaps into place.  
1. During an external call, press the delete/int button. LINE ON  
HOLD EXTENSION? shows in the display.  
If trouble is experienced with this equipment, for repair or warranty  
information, please contact customer service at 1-800-448-0329.  
If the equipment is causing harm to the telephone network, the  
telephone company may request that you disconnect the equipment  
until the problem is resolved.  
This telephone system meets FCC standards for Hearing Aid  
Compatibility.  
Global De-registration  
6. Place the handset in the base to charge.  
2. Use the touch-tone pad to select Handset #. You will hear a  
paging tone and PAGING shows in the originating handset’s  
display.  
If one or more handsets becomes lost, you should de-register all  
handsets to ensure proper system operation. Follow the steps below  
to de-register all handsets at the same time.  
Licensing  
Extra Charging Cradle  
Licensed under US Patent 6,427,009.  
1. Plug the AC power converter of the extra charging cradle into the  
electrical outlet.  
This product may be serviced only by the manufacturer or its  
authorized service agents. Changes or modifications not expressly  
approved by Thomson Inc. could void the user’s authority to operate  
this product. For instructions on how to obtain service, refer to the  
warranty included in this guide or call customer service at  
1-800-448-0329.  
Thomson Inc.  
11721 B Alameda Ave.  
Socorro, Texas 79927  
NOTE: PAGING FROM... shows in the display on  
the receiving handset, and the receiving handset  
presses the delete/int or talk/end button to answer  
the intercom.  
FCC RF Radiation Exposure  
Statement  
WARNING: It is not recommended that a handset be  
de-registered unless absolutely necessary because  
once a handset is de-registered, that handset’s  
telephone features cannot be used until the handset is  
re-registered.  
2. Place the handset in the extra charging cradle. The charge  
indicator turns on, verifying the battery is charging.  
• Pay any charges billed to you by the Exchange Center for  
service not covered by the warranty.  
This equipment complies with FCC RF radiation exposure limits set  
forth for an uncontrolled environment. This equipment should be  
installed and operated with a minimum distance of 20 centimeters  
between the radiator and your body. This transmitter must not be  
co-located or operated in conjunction with any other antenna or  
transmitter.  
3. Allow the phone to charge for 16 hours prior to first use.  
3. When the receiving handset connects;  
Registration  
The telephone company may make changes in its  
• Insure your shipment for loss or damage. Thomson Inc. accepts  
no liability in case of damage or loss.  
a) You may have an off line, private (two-way) intercom  
conversation, the external caller will not hear the conversation.  
1. Press and hold the page button on the base until the charge/in  
use indicator on the base flashes. Release.  
Or refer inquiries to:  
communications facilities, equipment, operations or procedures  
where such action is required in the operation of its business and  
not inconsistent with FCC Rules and Regulations. If these changes  
are expected to affect the use or performance of your telephone  
equipment, the telephone company must give you adequate  
notice, in writing, to allow you to maintain uninterrupted service.  
YOU MUST REGISTER THE HANDSET BEFORE USE!  
for use with Systems 21900  
and 21905 Series  
Thomson Inc.  
Manager, Consumer Relations  
P O Box 1976  
• A new or refurbished unit will be shipped to you freight prepaid.  
b) Press the redial/format/conf button on the originating  
handset to have a three-way conversation with the receiving  
handset and the external caller. CONFERENCE shows in the  
display on the originating and receiving handsets.  
After the optional handset has charged for 16 hours, HANDSET  
NEEDS REGISTRATION shows in the display.  
1. Press the menu/mute button. HOLD BASE PAGE WAIT FOR BEEP  
shows in the display. (Your handset should be held near the base  
during registration process.)  
2. Press and hold the page button on the base again until the  
charge/in use indicator on the base flashes rapidly. Release.  
What your warranty does not cover:  
• Customer instruction. (Your Owner’s Manual provides  
information regarding operating instructions and user controls.  
Any additional information, should be obtained from your  
dealer.)  
Introduction  
Equipment Approval Information  
3. Press and release the page button on the base once.  
Indianapolis, IN 46206  
CAUTION: When using telephone equipment,  
there are basic safety instructions that should  
always be followed. Refer to the IMPORTANT  
SAFETY INSTRUCTIONS provided with this  
product and save them for future reference.  
4. All handsets are de-registered and HANDSET NEEDS  
REGISTRATION shows in the display.  
Your telephone equipment is approved for connection to the Public  
Switched Telephone Network and is in compliance with parts 15 and  
68, FCC Rules and Regulations and the Technical Requirements for  
Telephone Terminal Equipment published by ACTA.  
Attach your sales receipt to the booklet for future reference or jot  
down the date this product was purchased or received as a gift. This  
information will be valuable if service should be required during the  
warranty period.  
NOTE: A handset can enter conference mode  
directly by pressing talk/end on the second handset  
during a call.  
Interference Information  
2. Press and hold the page button on the base unit until you hear  
a confirmation tone. HANDSET X REGISTERED shows in the  
handset display, where X is the handset number. You may now  
rename your handset. (Refer to Step 3 & 4 of Handset Name  
Section).  
• Installation and setup service adjustments.  
• Batteries.  
Intercom Operation  
This device complies with Part 15 of the FCC Rules. Operation is subject  
to the following two conditions: (1) This device may not cause harmful  
interference; and (2) This device must accept any interference received,  
including interference that may cause undesired operation.  
4. When finished, press the flash/exit button or delete/int button to  
end the intercom call, return to the talk mode, and resume your  
original telephone conversation or press the talk/end button on  
the originating handset to transfer the call to the second handset  
and end the call on the originating handset.  
(applicable only with additional handsets)  
1 Notification to the Local Telephone Company  
Purchase Date _________________________________  
Name of Store _________________________________  
• Damage from misuse or neglect.  
IMPORTANT: Because cordless phones operate on  
electricity, you should have at least one phone in  
your home that isn’t cordless, in case the power in  
your home goes out.  
The intercom feature allows you to have a conversation with  
another registered handset without tying up the telephone line,  
allowing you to still receive incoming calls.  
On the bottom of this equipment is a label indicating, among  
other information, the US number and Ringer Equivalence  
Number (REN) for the equipment. You must, upon request,  
provide this information to your telephone company.  
• Products which have been modified or incorporated into other  
products.  
This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These  
limits are designed to provide reasonable protection against harmful  
interference in a residential installation.  
Naming the Handset  
• Products purchased or serviced outside the USA.  
• Acts of nature, such as but not limited to lightning damage.  
Product Registration:  
• Please complete and mail the Product Registration Card packed  
with your unit. It will make it easier to contact you should it ever  
be necessary. The return of the card is not required for warranty  
coverage.  
Making an Intercom Call  
1. Use the touch-tone pad to enter a name (up to 15 characters).  
Changing the Battery  
Parts Checklist  
The REN is useful in determining the number of devices you may  
connect to your telephone line and still have all of these devices  
ring when your telephone number is called. In most (but not all)  
areas, the sum of the RENs of all devices connected to one line  
should not exceed 5. To be certain of the number of devices you  
may connect to your line as determined by the REN, you should  
contact your local telephone company.  
1. Make sure the handset is OFF (not in talk mode).  
2. Press delete/int on the handset.  
NOTE: If you make a mistake, use the delete/int  
button to backspace and delete one character at a  
time.  
CAUTION: To reduce the risk of fire or personal  
injury, use only the Thomson Inc. approved  
model 5-2721 Nickel-metal Hydride battery  
(Ni-MH), which is compatible with this unit.  
Make sure your package includes the items shown here.  
This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a  
particular installation.  
3. Use the touch-tone pad to select the handset you want to page.  
2. Press the menu/mute button to save your name. You will hear a  
confirmation tone and the handset name shows in the display.  
NOTE: To cancel page, press the delete/int button  
again or the flash/exit button on the sending  
handset.  
1. Make sure the telephone is OFF (not in TALK mode) before you  
replace the battery.  
Limitation of Warranty:  
De-Registration  
Privacy of Communications may not be ensured when using this  
product.  
4. Wait for the person at the receiving handset to press delete/int.  
The warranty stated above is the only warranty applicable  
to this product. All other warranties, express or implied  
(including all implied warranties of merchantability or fitness  
for a particular purpose) are hereby disclaimed. No verbal  
or written information given by Thomson Inc., its agents, or  
employees shall create a guaranty or in any way increase the  
scope of this warranty.  
2. Remove the battery compartment door.  
This feature allows you to remove a registered handset from  
base. During the de-registration process, keep the handset near  
the base.  
A plug and jack used to connect this equipment to the premises  
wiring and telephone network must comply with the applicable  
FCC Part 68 rules and requirements adopted by the ACTA. A  
compliant telephone cord and modular plug is provided with this  
product. It is designed to be connected to a compatible modular  
jack that is also compliant. See installation instructions for details.  
NOTE: If the receiving handset does not answer  
within two minutes, the intercom call is  
automatically canceled. The originating handset  
displays NO ANSWER.  
3. Disconnect the cord attached to the battery pack and remove the  
battery pack from the handset.  
If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
Charge Cradle  
From the Handset Setup Menu:  
4. Plug the battery pack cord into the jack inside the compartment  
5. Put the battery compartment door back on.  
Handset  
1. Press the cid/vol ( 6 or 5) button to scroll to the DEREGISTRATION  
sub-menu.  
5. When finished, press the flash/exit button or delete/int button on  
either handset to de-activate the intercom.  
6. Place handset in the base or handset charge cradle to charge.  
Allow the handset battery to properly charge (for 16 hours)  
prior to first use or when you install a new battery pack. If you  
do not properly charge the phone, battery performance will be  
compromised.  
2. Press the menu/mute button to enter the menu. DEREGISTRATION  
1YES 42NO shows in the display The default setting is "2NO".  
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the  
cid/vol ( 6 or 5) button to scroll to 1YES or 2NO.  
NOTE: The system is expandable up to 4 handsets  
(by purchase of optional Model 21920 handset with  
recharge cradle). When 4 handsets are registered,  
the system can handle 2 separate intercom  
operations at once, for example, 1st handset  
intercoms with 2nd handset while 3rd handset  
intercoms with 4th handset.  
CAUTION:  
RISKOFELECTRICSHOCK  
DONOTOPEN  
THE EXCLAMATION  
POINT WITHIN THE  
TRIANGLE IS A  
THE LIGHTNING  
CAUTION: TO REDUCE THE  
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO  
WARNING:TO  
Thomson Inc.  
HEAD WITHIN THE NOT REMOVE COVER (OR  
Battery  
WARNING SIGN  
ALERTING YOU OF  
IMPORTANT  
PREVENT FIRE OR  
ELECTRICAL SHOCK  
HAZARD, DO NOT  
EXPOSETHIS  
TRIANGLE IS A  
WARNING SIGN  
ALERTING YOU OF  
“DANGEROUS  
VOLTAGE” INSIDE  
THE PRODUCT.  
BACK). NO USER  
101 West 103rd Street  
Indianapolis, IN 46290-1102  
© 2007 Thomson Inc.  
Trademark(s) ® Registered  
Marca(s) Registrada(s)  
Handset battery  
compartment  
SERVICEABLE PARTS INSIDE.  
REFER SERVICING TO  
QUALIFIED SERVICE  
PERSONNEL.  
Model 21920  
00020672 (Rev. 0 DOM E/S)  
07-27  
pack  
INSTRUCTIONS  
ACCOMPANYING  
THE PRODUCT.  
cover  
PRODUCT TO RAIN  
OR MOISTURE.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
Printed in China  

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