Cisco Systems IP Phone 7912 User Manual

Cisco 7912 IP Phone - User Documentation  
1. LCD screen  
2. Model type  
3. Soft key buttons  
4. Navigation button  
5. Menu button  
6. Hold button  
7. Keypad  
8. Volume Control button  
9. Handset  
10. Footstand  
11. Ring/Message indicator  
Figure 1: Cisco 7912 IP Phone  
Dialing Instructions  
Placing A Call  
Answering A Call  
Ending A Call  
Placing A Call On Hold  
Last Number Redial  
Voice Mail  
Call Forwarding (to an extension)  
Call Forwarding (to voice mail)  
Call Parking  
Transferring A Call (cold transfer)  
Transferring A Call (warm transfer)  
Conference  
Activating Monitor  
Menu Button  
Directories: Missed Calls/Received Calls/Placed Calls  
View Call Records  
Dial From A Call Record  
Delete Call Records  
Name or Phone Number Search  
Settings: Customizing Your Telephone  
Ring Type  
Services:  
Currently unavailable until further notice  
Page 1 of 5  
 
Call Forwarding (to voice mail)  
While call forwarding is in effect you can call out from  
your telephone but can not receive incoming calls. To  
cancel call forwarding press the CFwdAll soft key  
again.  
With the handset down press  
CFwdAll soft key and wait for two  
beeps  
Press the Message soft key  
Call Parking  
Call parking allows a call to be placed on hold so that it  
can be retrieved from another phone on the Cisco  
system.  
Press the more soft key  
Press the Park soft key (call is  
placed on hold)  
Hang up phone  
If the parked call is not retrieved within 60 seconds, it  
will ring the phone or extension that originally parked  
the call, and “CallPark Reversion (XXXX)”, where  
XXXX is the extension used to store the call, will  
display.  
“Call park At XXXX”, where XXXX is  
the extension used to store the call,  
will display on the phone’s LCD  
screen for 10 seconds  
Note the “call park” extension and  
dial it at the phone that wishes to  
retrieve the call  
Transferring A Call (cold transfer)  
If you make a dialing error while attempting to transfer  
a call press the EndCall soft key and then the Hold  
button to return to the original caller.  
Press the Trnsfer soft key and wait  
for a tone (the caller is placed on  
hold)  
Dial the extension you wish to  
transfer the call to  
When you hear ringing press the  
Trnsfer soft key to transfer the call  
Transferring A Call (warm transfer)  
If you make a dialing error, or the called party does not  
answer or want to accept the transferred call, press the  
EndCall soft key and then the Hold button to return to  
the original caller.  
Press the Trnsfer soft key and wait  
for a tone (the caller is placed on  
hold)  
Dial the extension you wish to  
transfer the call to  
Wait for an answer and announce the  
call  
Press the Trnsfer soft key to transfer  
the call  
Conference  
If you make a dialing error, or the called party does not  
answer or want to participate in the conference call,  
press the EndCall soft key and then the Hold button to  
return to the original caller(s).  
While on a call press the more and  
then the Confrn soft keys - you will  
hear a tone and the caller is placed  
on hold  
Dial the telephone number you wish  
to add to the call  
When the called party answers you  
can talk privately  
To complete the conference call  
press the Confrn soft key  
Repeat the procedure to add up to 5  
additional parties to the conference  
call, including yourself  
Page 3 of 5  
 
Activating Monitor  
While on a call, press the Monitor  
soft key  
While monitoring a call you will be able to hear the  
other party but they will not be able to hear you.  
To resume the call, press the MonOff soft key. If you  
hung up the handset after pressing the “Monitor” soft  
key, simply lift the handset to resume the call.  
Menu Button  
Directories: Missed Calls/Received Calls/Placed Calls  
View Call Records  
Press the Menu button  
Select Directories  
Select a particular directory (Missed  
Calls/Received Calls/Placed Calls)  
Dial From A Call Record  
Follow the steps above to access the  
desired directory  
Select a record using the Navigation  
button  
If necessary, use the EditDial soft  
key to add digits to the number (e.g.,  
"9" for external calls)  
Press the Dial soft key to dial the  
number  
To exit directory press the Exit soft  
key until all menus are closed  
Please Note: If a call record is selected and you lift the  
handset, the number will be dialed.  
Delete Call Records  
Press the Menu button  
Select Directories  
Press the Clear soft key to delete all  
of the records in all the directories  
(Missed Calls/Received Calls/Placed  
Calls) OR  
To delete a particular call record,  
select the directory where the record  
resides, highlight it using the  
Navigation button, and then press  
the Delete soft key  
Name or Phone Number Search  
When using the “Corporate Directory” you can search  
Trent University’s Phone Directory by name or phone  
number.  
Press the Menu button  
Select Directories  
Select Directory Services  
Select Corporate Directory  
Use the keypad to enter search  
criteria (name or phone number)  
Press Search soft key to perform  
search  
If the search returns a number it can be dialed by  
pressing the Dial soft key. If necessary, use the  
EditDial soft key to add digits to the number (e.g., "9"  
for external calls).  
To exit directory press the Exit soft  
key until all menus are closed  
Please Note: If a searched entry is selected and you lift  
the handset, its number will be dialed.  
Page 4 of 5  
 
Settings: Customizing Your Telephone  
Display Contrast  
Press the Menu button  
Select Settings  
Select Contrast  
Press the Up and Down soft keys to  
adjust contrast  
Press the Ok soft key to save the  
changes and exit  
Ring Type  
Press the Menu button  
Select Settings  
Select Ring Type  
Use the Navigation button to  
highlight a ring type  
Press Play soft key to listen to ring  
type  
With the ring type of choice  
highlighted, press Select and then  
Ok soft keys to save selection  
Volume Adjustment – Ringer  
While not on a call and with the  
handset down, press the Volume  
control button (8) to adjust the  
volume  
Volume Adjustment - Handset/Speaker  
While on a call, press the Volume  
control button (8) to adjust the  
volume  
Press the Save soft key  
Services:  
Services are currently unavailable until further notice.  
Press the Menu button  
Select Services  
If “Services” is selected, please lift and replace handset  
until “Menu” button is no longer illuminated. Otherwise,  
phone will be locked up.  
Page 5 of 5  
 

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