DCO3 Operating Manual
DYSON CUSTOMER HELPLINE
0990 275104
8am to 8pm, 7 DAYS A WEEK
Filters and blockages
Ensure the pre-filter is changed regularly. If filters block, the cleaner may overheat and cut out. The Dyson DC03 has a built in
motor protection thermostat to protect the appliance in the event of a restriction to airflow. Unplug cleaner. Leave for 30 minutes.
Fit a new pre-filter before use.
2
4
1
3
NB If the cleaner
is still blocked lift
out the post-filter
and check inside
for dust caking.
Pre-motor filter
Post-motor filter
4
1
2
Rotate twist ring to the left to release
filter case.
3
Lift out pre-filter using handle
(replace at least every 12 months).
Replace filter case and rotate twist ring
down and to the right to secure.
Remove filter case from machine body.
Blockage removal
cassette catch
Cyclone entry
duct
2
4
1
3
1
2
3
4
Using a coin, undo the yellow fastener
to remove the quick release window.
Check for blockage at the bottom of the
duct and underneath the soleplate.
Remove wand from hose and look
down the wand to check for daylight.
Locate blockage removal cassette catch
at base of hose location.
Pull back catch, remove cassette and
check for blockage. To replace, position
at 450 and click catch back into place.
Remove Cyclone assembly to check
Cyclone entry and duct.
DYSON CUSTOMER HELPLINE: 0990 275104
8am to 8pm, 7 days a week
Bin emptying and brushbar
Do not fill bin above maximum line.
Keep small holes
clear of dust and fluff.
2
5 Optional
1
3
4
Push Cyclone release catch forward to
free Cyclone assembly.
Push bin release catch forward to free
the bin.
5
To clean bin, wash in warm water. Do
not remove bin inner and seals, and
ensure bin is dry before reassembling.
1
2
3
4
Pull Cyclone assembly away from the
machine.
Wrap a plastic bag firmly around the
rim of the clear bin and empty (wait
ten seconds to allow dust to settle).
If the brushbar is obstructed, a loud ratchet warning noise will be heard. Pull the cleaner away and it will automatically re-set itself.
For thread removal, unplug cleaner and carefully cut away threads from brushbar.
End cap of brushbar
4
1
1
2
3
Raised section
To replace brushbar, align and locate
in slots. Rotate until the end caps click
into place. Rotate brushbar to allow belt
to centralise, then replace soleplate.
If ratchet warning noise continues, stop
vacuuming, turn off the machine and
unplug. To free the brushbar, lie the
2
3
Using a coin, undo the three yellow
fasteners.
Remove soleplate and clear the
brushbar obstruction.
4
machine on its front to reveal the soleplate.
DYSON CUSTOMER HELPLINE: 0990 275104
8am to 8pm, 7 days a week
DYSON CUSTOMER CARE
If you have any questions about your Dyson, we do not want you to be put out in any
way. All you have to do is call the Dyson Customer Helpline on 0990 275104 from
8am to 8pm, seven days a week.
When calling, please have the following information ready:
O99O 2751O4
1. Serial number of your Dyson (between the wheels)
2. Your postcode
3. The date of purchase
4. Where you made your purchase
Most queries can be solved over the telephone. If not, this is how our repair service works:
today
overnight
back to Dyson
overnight
back to you
If you call before 11.00am (monday to friday), your cleaner will be collected after 12 noon that day. Our aim is to courier your
cleaner back to the Dyson factory and return it to you repaired and tested within 48 hours. The service may take a little longer
in some areas, such as the Highlands and Islands.
DYSON CUSTOMER HELPLINE: 0990 275104
8am to 8pm, 7 days a week
WHEN USING THE DYSON DC03 VACUUM CLEANER
PLEASE ADHERE TO THESE SIMPLE PRECAUTIONS
Important safety instructions
P L E A S E R E A D C A R E F U L L Y B E F O R E U S E
By doing so you will reduce the risk of fire, electrical shock or injury.
Check that your supply corresponds to that shown on the rating plate. The
appliance must only be used as rated, and it should be fitted with an approved
fuse to BS1362. This appliance is supplied with a moulded three pin mains plug
for your safety and convenience. A 13 amp fuse is fitted in this plug. Should the
fuse need to be replaced, please ensure that the replacement fuse has a rating
of 13 amps and that it is approved by ASTA or BSI to BS1362. Check for the ASTA
mark or the BSI mark on the body of the fuse. If the plug contains a removable
fuse cover you must ensure that it is refitted when the fuse is replaced. If you lose
the fuse cover, the plug must not be used until a replacement cover is obtained.
A replacement fuse cover can be purchased from your local Dyson dealer.
Do not leave the vacuum cleaner plugged into the mains socket outlet.
Unplug from the outlet when not in use and before cleaning the
appliance, and before maintenance operations.
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•
Ensure that hands, feet and fingers, particularly of small children are kept
away from the cleaner and especially from the brushbar. If hanging the
cleaner by the storage hook, ensure it is securely fixed and out of the way
of children and pets. Never allow children to play with or use this appliance.
Do not use without the bin assembly fitted correctly and both filters in place.
•
Do not fit anything other than Dyson spare parts. This could invalidate your
guarantee (Call the Dyson Helpline on 0990 275104).
If the fitted moulded plug is unsuitable for the socket outlet in your home then the
fuse should be removed and the plug cut off and disposed of safely. There is a
danger of severe electrical shock if the cut off plug is inserted into any 13 amp
socket.
Do not carry out any maintenance work on the cleaner other than
that outlined in this manual, especially where electrical components are
concerned.
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If a new plug is to be fitted, please observe the wiring code as shown below. If in
any doubt please consult a qualified electrician.
Ensure that the brushbar is off when cleaning smooth floors to avoid
marking. If carpet pilling occurs, either use the cleaner with brushbar on to
remove, or contact the carpet retailer.
IMPORTANT
Static charges can occur in the clear bin when vacuuming certain carpets.
These are entirely harmless and are not associated with the mains supply.
To minimise any effect, do not put your hand or insert any object into the
clear bin unless you have first emptied and rinsed out the clear bin with
water. If wiping dust from the shroud, use a brush or a damp cloth.
The wires in this mains lead are coloured in accordance with the following code:
BLUE: Neutral
BROWN: Live
As the colours of the wire in the mains lead of this appliance may not correspond
with the coloured markings identifying the terminals in your plug, proceed as
follows:
1. The wire which is coloured BLUE must be connected to the terminal in the plug
which is marked with the letter N or coloured BLACK.
Do not use the cleaner if the cable or plug are damaged or if the machine
has been damaged, dropped or has come into contact with water or any
other liquids. In these cases, contact the Dyson Helpline on 0990 275104.
•
•
•
2. The wire which is coloured BROWN must be connected to the terminal in the
plug which is marked with the letter L or coloured RED.
Do not put any part of the body, clothes or any object near or into the
openings or moving parts of the machine. Do not use the machine with any
of the openings blocked with an object that may restrict the air flow.
Under no circumstances should either of these wires be connected to the earth
terminal of the three pin plug, marked with the letter E or the Earth Symbol
coloured GREEN or GREEN and YELLOW.
or
Do not damage the cable by running the cleaner head over it, closing a door
on it or running it over sharp edges. Do not put the cable near or on hot
surfaces. If the cable is damaged, call the Dyson Helpline.
Always ensure that the cable clamp is fitted and that it clamps the cable outer and
NOT the coloured wires.
How to replace the fuse:
Always stand above the machine when cleaning on the stairs.
1. Open the fuse compartment with a screwdriver.
2. Replace the fuse and fuse cover if detachable.
•
•
Do not, under any circumstances, use the cleaner to pick up water or any
other liquid. Electrical shocks could occur if used outdoors or on wet surfaces.
If the supply cable of the appliance is damaged, disconnect the appliance from the
socket outlet immediately; the supply cable must be replaced. This should be carried
out by Dyson Appliances Ltd only or its appointed agent, as special purpose tools
and service techniques are required.
Do not use the cleaner or handle the plug with wet hands.
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•
Do not use the machine to pick up flammable or combustible substances
and do not use near such substances. Never pick up asbestos or asbestos
dust or poisonous solids, such as copier toner.
EUROPEAN CONFORMITY INFORMATION
Do not use the machine to pick up hot ashes or burning objects of any kind.
•
•
A sample of product has been tested
and found to be in conformity with
the following European Directives:
73/23/EEC Low Voltage (Safety)
Directive
93/68/EEC CE Marking Directive
Do not immerse the whole machine in water for cleaning. The clear bin
alone may be washed out after emptying. Do not remove bin inner and
seals. Ensure it is completely dry before re-using the cleaner.
UNWANTED PRODUCTS AND THE ENVIRONMENT
Do not use the cleaner near open or gas fires when they are lit.
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•
Turn the machine off by the switch button before unplugging from a mains
outlet.
Should you find one day that your product needs replacement, or is of no further
use to you, think of the protection of the environment. Contact the Dyson Helpline
to recycle your cleaner. The cleaner’s plastic parts will be sorted, cleaned, re-cleaned,
separated, granulated, dyed and re-moulded. The re-cycled parts will then go to
make new, Dyson Recyclone cleaners – the world’s first recycled vacuum cleaner.
When carrying the cleaner, use only the carrying handle positioned
immediately below the on/off switch.
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