INSTALLATION AND
OPERATION MANUAL
GARLAND COUNTER TOP
HOT PLATES & GRIDDLES
MODELS: E24-12H, E24-24G,
E24-36G, E24-48G,
E24-60G & E24-72G
PLEASE READ ALL SECTIONS OF THIS MANUAL
AND RETAIN FOR FUTURE REFERENCE
FOR YOUR SAFETY:
DO NOT STORE OR USE GASOLINE
OR OTHER FLAMMABLE VAPORS OR
LIQUIDS IN THE VICINITY OF
THIS OR ANY OTHER
THIS PRODUCT HAS BEEN CERTIFIED AS
COMMERCIAL COOKING EQUIPMENT AND
MUST BE INSTALLED BY PROFESSIONAL
PERSONNEL AS SPECIFIED
APPLIANCE
INSTALLATION AND ELECTRICAL CONNECTION
MUST COMPLY WITH CURRENT CODES:
IN CANADA - THE CANADIAN ELECTRICAL
CODE PART 1 AND / OR LOCAL CODES
IN USA – THE NATIONAL ELECTRICAL CODE
ANSI / NFPA – CURRENT EDITION
WARNING:
IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE
CAN CAUSE PROPERTY DAMAGE, INJURY,
OR DEATH. READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
ENSURE ELECTRICAL SUPPLY CONFORMS WITH
ELECTRICAL CHARACTERISTICS SHOWN ON
THE RATING PLATE
BEFORE INSTALLING OR
SERVICING THIS EQUIPMENT
Users are cautioned that maintenance and repairs must be performed by a Garland authorized service agent
using genuine Garland replacement parts Garland will have no obligation with respect to any product that has been
improperly installed, adjusted, operated or not maintained in accordance with national and local codes or installation
instructions provided with the product, or any product that has its serial number defaced, obliterated or removed,
or which has been modified or repaired using unauthorized parts or by unauthorized service agents
For a list of authorized service agents, please refer to the Garland web site at http://www garland-group com
The information contained herein, (including design and parts specifications), may be superseded and is subject
to change without notice
GARLAND COMMERCIAL INDUSTRIES
185 East South Street
Freeland, Pennsylvania 18224
Phone: (570) 6ꢀ6-1000
GARLAND COMMERCIAL RANGES, LTD
1177 Kamato Road, Mississauga, Ontario L4W 1X4
CANADA
Enodis UK LTD
Swallowfield Way, Hayes, Middlesex UBꢀ 1DQ ENGLAND
Telephone: 081-561-04ꢀꢀ
Phone: 905-624-0260
Fax: 081-848-0041
Fax: (570) 6ꢀ6-ꢀ90ꢀ
Fax: 905-624-5669
Part # 1009080 Rev 5 (01/25/08)
© 2004 Garland Commercial Industries, Inc
TABLE OF CONTENTS
IMPORTANT INFORMATION 2
DIMENSIONS 4
ELECTRICAL SPECIFICATIONS 5
INTRODUCTION 6
Rating Plate 6
INSTALLATION 7
Unpacking 7
Leg Installation 7
Electrical Connections 7
E24-12H Hot Plate 7
E24 Series Griddles 7
INITIAL OPERATION 8
Griddle Seasoning Instructions 8
OPERATION 8
Open Type Burners 8
E24 Series Griddles 8
Calibration of the Griddle Thermostat 9
MAINTENANCE AND CLEANING 10
Exterior Cleaning 10
Cleaning Of Top Surface Heating Elements 10
Griddle Cleaning 10
Part # 1009080 Rev 5 (01/25/08)
Page ꢀ
DIMENSIONS
29"
[737mm]
15"
[381mm]
E24-12H
11-1/4"
[286mm]
REAR CABLE
ENTRANCE
2"
[51mm]
E24-24G, E24-36G, E24-48G E24-
60G and E24-72G
8-1/2"
[Ø216mm]
TYP
REAR CABLE
7"
ENTRANCE
[178mm]
23-1/4"
[591mm]
29-1/4"
[743mm]
4-1/8"
[105mm]
1-7/8"
[48mm]
GRIDDLE SUFFIX DEFINITIONS
72"
-24G
-ꢀ6G
-48G
-60G
-72G
24 “ (610mm) Griddle
ꢀ6”(914mm) Griddle
48”(1219 mm) Griddle
60”(1524 mm) Griddle
72”(1829 mm) Griddle
[1829mm]
60"
[1524mm]
48"
[1219mm]
36"
[914mm]
24"
[610mm]
12-13/16"
[325mm]
10-3/4"
[273mm]
15-3/8"
[391mm]
28-29/32"
[734mm]
Add 4”(102mm) to height if sanitary legs are used
Page 4
Part # 1009080 Rev 4 (01/25/08)
ELECTRICAL SPECIFICATIONS
E24 Grill Loading Chart – Delta (Domestic Wiring)
Total kW Load
Amps Per Phase
AY
Single
Phase
Model
Voltage
Total KW
kW X-Y kW Y-Z KW X-Z
AX
AZ
208
240
480
208
240
480
208
240
480
208
240
480
208
240
480
8
0 0
0 0
0 0
4 0
4 0
4 0
4 0
4 0
4 0
4 0
4 0
4 0
8 0
8 0
8 0
4 0
4 0
4 0
4 0
4 0
4 0
4 0
4 0
4 0
8 0
8 0
8 0
8 0
8 0
8 0
4 0
4 0
4 0
4 0
4 0
4 0
8 0
8 0
8 0
8 0
8 0
8 0
8 0
8 0
8 0
19 2
16 7
8 ꢀ
19 2
ꢀꢀ ꢀ
28 9
14 4
ꢀꢀ ꢀ
28 9
14 4
50 9
44 1
22 0
66 6
57 7
28 9
66 6
57 7
28 9
ꢀ8 5
ꢀꢀ ꢀ
16 7
57 7
50 0
25 0
76 9
66 7
ꢀꢀ ꢀ
96 2
8ꢀ ꢀ
41 7
115 4
100 0
50 0
E24-24G
8
16 7
8
8 ꢀ
12
12
12
16
16
16
20
20
20
24
24
24
ꢀꢀ ꢀ
28 9
14 4
50 9
44 1
22 0
50 9
44 1
22 0
66 6
57 7
28 9
ꢀꢀ ꢀ
E24-ꢀ6G
E24-48G
E24-60G
E24-72G
28 9
14 4
ꢀꢀ ꢀ
28 9
14 4
50 9
44 1
22 0
66 6
57 7
28 9
E24 Grill Loading Chart – Export (wye)
Total kW Load
Amps Per Phase
A
Single Phase
Voltage
Model
Voltage
Total KW
1 Phase
kW L1 kW L2 KW L3
AL1
AL2
AL3
415V 2N~
(240/415V)
8 0
4 0
ꢀ 4
4 0
ꢀ 4
4 0
ꢀ 4
8 0
6 7
8 0
6 7
4 0
ꢀ 4
4 0
ꢀ 4
8 0
6 7
8 0
6 7
8 0
6 7
0 0
0 0
4 0
ꢀ 4
4 0
ꢀ 4
4 0
ꢀ 4
8 0
6 7
16 7
16 7
0 0
ꢀꢀ ꢀ
240
220
240
220
240
220
240
220
240
220
E24-24G
ꢀ80V 2N~
(220/ꢀ80V)
6 7
15 ꢀ
16 7
15 ꢀ
16 7
15 ꢀ
ꢀꢀ ꢀ
ꢀ0 5
ꢀꢀ ꢀ
ꢀ0 5
15 ꢀ
16 7
15 ꢀ
ꢀꢀ ꢀ
ꢀ0 5
ꢀꢀ ꢀ
ꢀ0 5
ꢀꢀ ꢀ
ꢀ0 5
0 0
ꢀ0 5
50 0
45 8
66 7
61 1
8ꢀ ꢀ
76 4
100 0
91 6
415V 2N~
(240/415V)
12 0
10 1
16 0
1ꢀ 4
20 0
16 8
24 0
20 2
16 7
15 ꢀ
16 7
15 ꢀ
16 7
15 ꢀ
ꢀꢀ ꢀ
ꢀ0 5
E24-ꢀ6G
E24-48G
E24-60G
E24-72G
ꢀ80V 2N~
(220/ꢀ80V)
415V 2N~
(240/415V
ꢀ80V 2N~
(220/ꢀ80V)
415V 2N~
(240/415V)
ꢀ80V 2N~
(220/ꢀ80V)
415V 2N~
(240/415V)
ꢀ80V 2N~
(220/ꢀ80V)
Part # 1009080 Rev 5 (01/25/08)
Page 5
ELECTRICAL SPECIFICATIONS Continued
LOADING CHART E24-H Hot Plate
Nominal Amperes Per Line
3 Phase
Single Phase
Total Kw
Load
Model
240V
Y
208V
Y
240V
17 5
208V
X
Z
X
Z
E24-12H
4 2
15 2
8 8
8 8
17 5
10 1
10 1
20 2
Export voltage available on request – Specify wiring required
kW loadings are reduced on 220 volt systems
Standard wiring 240 volt (220/240) or 208 volt (197/219) single or three phase
INTRODUCTION
Your new equipment should be given regular care and
maintenance Periodic inspections by your dealer or a
qualified service agency are recommended
Rating Plate
When corresponding with the factory or your local
authorized factory service center regarding service problems
or replacement parts, be sure to refer to the particular unit
by the correct model number (including the prefix and suffix
letters and numbers) and the warranty serial number The
rating plate affixed to the unit contains this information The
rating plate is located on the main back panel behind the
unit, on hot plates For griddles the plate is located on the
grease drawer slide, remove the grease drawer to access
This product has been certified as commercial cooking
equipment and must be installed by professional personnel
as specified
Before attempting the electrical connection, the rating
pate should be checked to ensure that the unit’s electrical
characteristics and the supply characteristics agree
Page 6
Part # 1009080 Rev 4 (01/25/08)
INSTALLATION
1 Switch panel size
Unpacking
2 Overload protection
ꢀ Wire type
Unpack units carefully and provide the necessary space on
counter of back bar All units must be installed following the
minimum back and side clearances stated on the tag affixed
to each individual unit To insure proper field wiring size
check tag attached to the rear of the unit near knockout
4 Wire size
5 Temperature limitations of the wires
6 Method of connection (Cable, Conduit, etc )
Leg Installation
1 All units are shipped with N S F approved legs These
legs must be installed to provide a minimum clearance
of 4”(102mm) between he counter top and bottom of
the appliance in order to meet the National Sanitation
Foundation requirements
The service line enters though the rear of the unit and is
to be connected to the terminal block Input voltage and
phasing must match the unit’s voltage and phasing
Visually check all electrical connections
Energize the electrical connections
2 When using the legs described above, raise the front of
the appliance and screw the leg into the leg-retaining nut
provided at each corner of the appliance, repeat at each
rear
NOTE: Appliances are not internally fused They must be
connected to a suitable disconnect box in accordance with
local code
ꢀ The unit may be leveled by adjusting the legs Use a spirit
level and level the appliance four (4) ways: across the
front and back; and down left and right edges
E24-12H Hot Plate
Electrical connection to the terminal may be made though
the knockout on the main back Front access is gained by
raising the rear surface element and removing bowl The
terminal block shield is located toward the back lower left of
the unit
NOTE: Griddles may not rest evenly on the appliance body if
the appliances are not leveled
Electrical Connections
Before attempting the electrical connection, the rating
plate should be checked to ensure that the unit’s electrical
characteristics and the supply characteristics agree
E24 Series Griddles
The electrical connections may be made though the
knockout at the rear of the unit to the terminal block located
behind the terminal block shield
Installation of the wiring must be made in accordance with
UL 197 Commercial Electric Cooking Appliance Standards,
Local and/or National Electrical Code, and ANSI/NFPA 70-
1990 and include
Front access is gained by raising and propping the griddle
plate The terminal block shield is toward the back and left
of the appliance Remove the shield to expose the terminal
block Make the necessary connection and replace the shield
These appliances have no fusing
Part # 1009080 Rev 5 (01/25/08)
Page 7
INITIAL OPERATION
Before use allow the griddle plate to reach room
temperature Clean the griddle surface thoroughly by
washing with hot water and mild soap to remove rust
preventative Rinse and dry well
ꢀ Turn on all thermostats, some discoloration will occur
when heat is applied to the steel
4 Heat the griddle slowly for 15 to 20 minutes, then wipe
away the oil Repeat the procedure 2 to ꢀ times until the
griddle has a slick, mirror like finish Do this until you have
reached the desired cooking temperature
Griddle Seasoning Instructions
1
Remove all factory applied protective material by
IMPORTANT: Do not attain 450° F (2ꢀ2° C) (on the thermostat
control) during the“break-in”period The griddle will not
require re-seasoning if it is used properly, if the griddle is
over heated and product begins to stick to the surface it may
be necessary to repeat the seasoning process again If the
griddle is cleaned with soap and water it will be necessary to
re-season the griddle surface again
washing with hot water, mild detergent or soap solution
2 Apply a thin coat of cooking oil to the griddle surface,
about one ounce per square foot of griddle surface
Spread over the entire griddle surface with a cloth to
create a thin film Wipe off any excess oil with a cloth
OPERATION
Two (2) pilot indicator lamps are provided, one for each
heating unit and these will illuminate when heat is being
produced by the elements
Open Type Burners
It should be pointed out that the open burners are not
designed or intended heavy-duty service Use of large
stockpots will severely damage the surface elements and
is not normally covered under the warranty policy! It is
recommended that cooking utensils no larger than 10”(254
mm) in diameter and with a capacity no larger than 1 gallon
(ꢀ 79 liters) be used on the surface elements
E24 Series Griddles
All E24 series griddles are thermostatically controlled
from 125° to 450°F (52° to 2ꢀ2° C) To operate, turn the
thermostats to desired temperature Indicator lamps will
come“ON”and as the griddle areas reach the desired
temperature the indicator lamp will go“OFF” As the
thermostats call for more heat, the indicator lamps will
come“ON”and will continue to cycle“OFF”and“ON”as the
thermostat operates
Infinite switches are used to control the front and rear
heating elements Numbers on switch knobs provide the
following:
HI – 5
5 – ꢀ
High Heat
Medium Heat
Low Heat
Do not waste electricity or abuse equipment by leaving
thermostat at high temperature settings if not required
Throughout all idling periods, set the thermostat to low
temperature settings to keep the griddle warm Re-set
thermostat as required for periods of heavy use Turn the
thermostat to“OFF”at end of daily operation
ꢀ – LO
Setting the switches between these numbers will give
intermediate heats Switches are reversible and may be
turned right or left
Surface heating units should not be left on high heat if not
covered by a cooking utensil Turn the switch to number 4
position or lower when units are idling Failure to do this will
shorten the life of the surface heating elements
Page 8
Part # 1009080 Rev 4 (01/25/08)
OPERATION Continued
4 Carefully remove the thermostat dial, not disturbing the
dial setting
Calibration of the Griddle Thermostat
Equipped with commercial duty snap action electric
thermostats, these units are designed to open on
temperature rise Field re-calibration is seldom necessary and
should not be resorted to unless experience with cooking
results definitely proves that the control is not maintaining
the temperature to which the dial is set
5 Hold the dial shaft steady and with a screwdriver turn the
calibration screw, (that is located inside the thermostat
shaft), clockwise to decrease and counter-clockwise to
increase the temperature A 1/4 turn = 25°F change
6 Replace the thermostat dial and repeat steps 1 through ꢀ
to verify if the correct adjustment has been made
NOTE: NO ATTEMPT TO RECALIBRATE THE GRIDDLE CONTROL
SHOULD BE MADE WITHIN THE WARRANTY PERIOD IF
THE CONTROL IS OUT 20° F FROM THE DIAL SETTING,
THE CONTROL WILL BE REPLACES UNDER WARRANTY
IF SOMEONE ATTEMPTS RECALIBRATION DURING THE
WARRANTY PERIOD THERE WILL BE NO WARRANTY ON THE
CONTROL THAT WAS TAMPERED WITH
Dial Shaft
Calibration Screw Head
Calibration Instructions
1 Use a test instrument (surface pyrometer) with a special
disc type thermocouple or reliable“surface”type
thermometer Note: A drop of oil on the face of the disc
will provide better contact with the griddle plate
2 Turn all griddle thermostats to ꢀ50° F (177° C) In order
to allow the griddle temperature to stabilize the controls
must be allowed to cycle three times before taking a test
reading
Calibration
Screw Head
Increase
ꢀ Check the temperature reading when the thermostat
cycles off by placing the sensor firmly on the center
of each section of the griddle surface Take a second
temperature reading when they thermostat cycles back
on Make a note of this reading The average of the two
readings should be 20° of ꢀ50° set temperature
Decrease
1/4" Turn
If the average is more than the 20° tolerance, recalibrate
as follows
Part # 1009080 Rev 5 (01/25/08)
Page 9
MAINTENANCE AND CLEANING
NOTE: Disconnect line cord from the power supply or turn
the power off at the circuit breaker before cleaning of
servicing for your protection against electric shock
Griddle Cleaning.
To produce evenly cooked, perfectly browned griddle
products, keep the griddle free from carbonized grease
Carbonized grease on the surface hinders the transfer of
heat from the griddle surface to the food product This
results in uneven browning and loss of cooking efficiency
and worst of all, carbonized grease tends to cling to griddle
foods, giving them a highly unsatisfactory and unappetizing
appearance To keep the griddle clean and operating at peak
performance, follow these simple instructions
Exterior Cleaning
Establish a regular cleaning schedule Any spills should be
wiped off immediately
1 Wipe exposed, cleanable surface when cool with a mild
detergent and hot water Stubborn residue spots may be
removed with a lightweight non-metallic scouring pad
Dry thoroughly with a clean cloth
1 After each use clean the griddle thoroughly with a grill
scraper or spatula Wipe off any excess debris left from
the cooking process
2 Stainless steel should be cleaned using a mild detergent,
a soft scouring pad and hot water If it necessary to use a
non-metallic scouring pad, always rub in the direction of
the grain in the metal to prevent scratching Use a water
based stainless steel cleaner (Dracket Twinkle), if you
want a high shine Never use steel wool on Stainless steel
2 Once a day clean the griddle surface with a grill brick
and grill pad Remove the grease container and clean
thoroughly, in the same manner as any ordinary cooking
utensil
ꢀ The control panel surface is easily cleaned with hot water,
soap and a soft cloth Do not use hard abrasives, solvent
type materials or metallic scouring pads since these will
scratch or cloud the surface
ꢀ Once a week clean the griddle surface thoroughly If
necessary, use a grill stone or grill pad over the griddle
surface Rub with the grain of the metal while still warm
A detergent may be used on the plate surface to help
clean it, but care must be taken to be sure it is thoroughly
removed After removal of the detergent, the surface
of the plate should be covered with a thin film of oil to
prevent rusting To remove discoloration, use a non-
abrasive cleaner Before re-using the griddle must be
re-seasoned Keep the griddle drain tube to the grease
container clear at all times
4
Never spay the perforated areas or control panel with
steam or water, this will allow moisture into the control
cavity which could damage electrical components
Cleaning Of Top Surface Heating Elements
Surface elements may be raised to permit removal of the
spillover burner bowl located under the surface elements
Spillover burner bowls may be cleaned, wiped dry and
replaced The Cooking top may be wiped with a damp cloth
using a mild detergent and warm water Rinse with clear,
warm water and dry thoroughly
Empty grease trough below the griddle frequently The front
grease trough should be washed using a hot, mild detergent
or soap solution Rinse with clear, warm water and dry
thoroughly
CAUTION: This griddle plate is steel, but the surface is
relatively soft and can be scored or dented by careless use of
a spatula Be careful not to dent, scratch, or gorge the plate
surface This will cause food to stick in those areas Also, note,
since this is a steel griddle if a light coat of oil is not always
present, rust will develop on exposed area
Page 10
Part # 1009080 Rev 4 (01/25/08)
Part # 1009080 Rev 5 (01/25/08)
Page 11
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