Setup Guide
VersaTools® MTP Series
Video and Audio Mini Twisted Pair Transmitters and Receivers
68-732-50 Rev. A
09 08
Precautions, cont’d
警告
安全须知 • 中文
这个符号提示用户该设备用户手册中
电源 • 该设备只能使用产品上标明的电源。 设备
必须使用有地线的供电系统供电。 第三条线
（地线）是安全设施，不能不用或跳过。
拔掉电源 • 为安全地从设备拔掉电源，请拔掉所有设备后
或桌面电源的电源线，或任何接到市电系统的电源线。
电源线保护 • 妥善布线， 避免被踩踏，或重物挤压。
有重要的操作和维护说明。
这个符号警告用户该设备机壳内有暴
露的危险电压，有触电危险。
维护 • 所有维修必须由认证的维修人员进行。 设备内部
没有用户可以更换的零件。为避免出现触电危险不要自
己试图打开设备盖子维修该设备。
注意
阅读说明书 • 用户使用该设备前必须阅读并理
解所有安全和使用说明。
保存说明书 • 用户应保存安全说明书以备将来使
用。
通风孔 • 有些设备机壳上有通风槽或孔，它们是用来防止
机内敏感元件过热。 不要用任何东西挡住通风孔。
锂电池 • 不正确的更换电池会有爆炸的危险。 必须使用
与厂家推荐的相同或相近型号的电池。 按照生产厂的
建议处理废弃电池。
遵守警告 • 用户应遵守产品和用户指南上的所有安
全和操作说明。
避免追加 • 不要使用该产品厂商没有推荐的工具或
追加设备，以避免危险。
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. The Class A limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference, in which case the user will be required to correct the interference at his
own expense.
This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used
with the unit to ensure compliance with FCC emissions limits.
N
Table of Contents
VersaTools® MTP Series • Table of Contents
i
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
Table of Contents, cont’d
All trademarks mentioned in this manual are the properties of their respective owners.
68-732-50 Rev. A
09 08
VersaTools® MTP Series • Table of Contents
ii
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
VersaTools® MTP Series Series
Chapter One
1
Installation
About the MTP Transmitters and Receivers
Signal Jumpers for Generational Compatibility
Mounting Options
Panel Features and Connections
Installation
About the MTP Transmitters and Receivers
The Extron MTP transmitters and receivers provide a system for
long‑distance distribution of A/V signals over Category (CAT) 5
shielded (STP), unshielded (UTP), or foil shielded (FTP) twisted
pair cable. They are part of the Extron VersaTools® line of basic
distribution amplifiers, switchers, transmitters, receivers, and
associated video accessories.
An MTP transmitter converts input video and stereo or mono
audio signals to proprietary signals and outputs them to a
compatible MTP receiver via TP (twisted pair) cabling.
The MTP Series Features table shows the video and audio
capabilities of each model, transmitter/receiver compatibility,
and Architectural Adapter Plate (AAP) mountability.
MTP Series Features
Video Format Audio Connection
Transmitters
MTP T SV
MTP T SV A
MTP T SV A RCA
MTP T SVA AAP
MTP T CV
MTP T AV
MTP T AV RCA
MTP T AV AAP
Receivers
MTP R SV
MTP R SV A
MTP R SV A RCA
MTP R CV
MTP R AV
MTP R AV RCA
The video format of the transmitter (S-video or composite
video) must match the video format of the receiver.
N
N
The transmitter audio output, whether captive screw or
RCA input connectors, is compatible with any receiver
in the MTP Series if the transmitter and receiver jumper
configuration is compatible. See “Signal Jumpers for
Generational Compatibility”.
VersaTools® MTP Series • Installation
1-2
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
Signal Jumpers for Generational Compatibility
The latest generation MTP transmitters convert stereo audio to
mono before outputting it to the receiver. Remote powering
of either the transmitter or receiver has also been eliminated.
While the default setup of a new generation (mono audio) MTP
transmitter/receiver is not compatible with older generation
(stereo audio) units, internal jumpers provide backward
compatibility and also allow new generation units to utilize
the two features (stereo audio and remote powering) when
necessary.
Shift the new transmitter and/or receiver jumper if:
•
The installation mixes a transmitter/receiver pair with
stereo and mono audio (old and new generation).
•
•
Stereo audio is required.
Remote power is needed.
The table below identifies the generation of transmitter and/or
receiver. If any of the above scenarios are true, consult the
VersaTools MTP Series User's Manual or www.extron.com for
instructions on properly setting the jumper.
Only new generation units have jumpers.
N
Transmitter
Old generation
(stereo audio)
New generation
(mono audio)
MTP T SV
60‑540‑02
60‑540‑42
MTP T SV A
60‑540‑22
60‑540‑52
MTP T SV A RCA
MTP T SV A AAP
MTP T CV
60‑541‑32
60‑540‑62
70‑362‑02, ‑03
60‑540‑01
70‑362‑22, ‑23
60‑540‑41
MTP T AV
60‑540‑21
60‑540‑51
MTP T AV RCA
MTP T AV AAP
60‑540‑31
60‑540‑61
70‑361‑02, ‑03
70‑361‑22, ‑23
Receiver
Old generation
(stereo audio)
New generation
(mono audio)
MTP R SV
60‑541‑02
60‑541‑22
60‑541‑32
60‑541‑01
60‑541‑21
60‑541‑31
60‑541‑42
60‑541‑52
60‑541‑62
60‑541‑41
60‑541‑51
60‑541‑61
MTP R SV A
MTP R SV A RCA
MTP R CV
MTP R AV
MTP R AV RCA
VersaTools® MTP Series • Installation
1-3
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
Installation, cont’d
Mounting Options
Tabletop use (all except AAP models)
The non‑AAP MTP units come with self‑adhesive rubber feet
attached to the four corners of the bottom. Set the MTP on a
horizontal surface.
Rack mounting (all except AAP models)
For rack mounting, use any of the rack shelves listed in the
UL Guidelines
Refer to the VersaTools MTP Series User's Manual for
Underwriters Laboratories (UL) guidelines pertaining to the
installation of electronic equipment into a rack.
Rack mounting instructions
Refer to the installation manual for the specific rack mount kit.
Furniture or projector mounting (except AAP
models)
Use the optional mounting kit (furniture, part #70-212-01, or
projector, part #70-217-01) to mount the MTP. Refer to the
installation manual of the kit for detailed instructions.
Frame mounting (AAP models)
The AAP‑mountable transmitters (MTP T SVA AAP and
MTP T AV AAP) can be mounted to any Extron AAP mounting
frame that accepts a double space (double height) AAP module.
See "AAP accessories" in the appendix for a partial list of AAP
devices.
The rear panel MTP connections will be inaccessible
after installation. Make all connections (see
N
"Transmitter/ receiver throughput connections", page 1-7)
and test the twisted pair system (apply a video source and
observe that transmitted video is displayed satisfactorily)
before installing the panel-mounted transmitter.
VersaTools® MTP Series • Installation
1-4
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
Panel Features and Connections
Transmitter input connections
Figure 1‑1 shows the video and audio input connectors of the
MTP Series transmitters.
Some transmitters do not have audio connections.
N
INPUT
INPUT
L
R
L
R
c
d
c
d
S-VIDEO
OUTPUT
VIDEO
OUTPUT
MTP T AV
12V
12V
0.5a MAX
0.5a MAX
MTP T SV A
MTPT SV A,
Rear Panel
MTPT AV,
Rear Panel
a
b
INPUT
INPUT
L
R
L
R
S-VIDEO
OUTPUT
VIDEO
OUTPUT
12V
0.5a MAX
12V
0.5a MAX
MTP T AV RCA
MTP T SV A RCA
MTPT SV A RCA,
Rear Panel
MTPT AV RCA,
Rear Panel
a
b
a
d
b
d
R
L
R
L
VIDEO
IN
AUDIO IN
S-VIDEO
IN
AUDIO IN
MTP T SVA
MTP T AV
MTPT SVA AAP,
Front Panel
MTPT AV AAP,
Front Panel
Figure 1-1 — Video and audio input connections
S-video connector (SV models) — Connect an S‑video input to
this 4‑pin mini DIN connector.
a
b
Composite video connector (CV and AV models) — Connect
a composite video input to this connector (female RCA on the
MTP T AV AAP, female BNC on all other models).
VersaTools® MTP Series • Installation
1-5
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
Installation, cont’d
Audio input captive screw connector (MTP T SV A,
c
MTP T AV) — Connect a balanced or unbalanced audio input
to this 3.5 mm, 5‑pole captive screw connector. Connectors are
included with each MTP. See Figure 1‑2 to wire a connector
for the appropriate input type. Use the supplied tie‑wrap to
strap the audio cable to the extended tail of the connector. High
impedance is generally over 800 ohms.
Tip
Sleeve
Tip
Ring
Sleeve (s)
Tip
Tip
Sleeve
Ring
Balanced Stereo Input
Unbalanced Stereo Input
Do not tin the wires!
(high impedance)
(high impedance)
Figure 1-2 — Captive screw input connector wiring
The length of exposed wires is critical. Ideal length is
3/16” (5 mm). If the stripped section of wire is longer
than 3/16”, the exposed wires may touch, causing a short
circuit. If the stripped section of wire is shorter, wires can
easily be pulled out even if tightly fastened by the captive
screws.
C
When making connections from existing audio cables see
Figure 1-3. A mono audio connector consists of the tip and
sleeve. A stereo audio connector consists of the tip, ring,
N
and sleeve.
Tip (L)
Tip (+)
Ring (R)
Sleeve (
)
Sleeve (
)
3.5 mm Stereo Plug Connector
(unbalanced)
RCA Connector (Mono)
Figure 1-3 — Typical audio connectors
Audio input RCA connectors (RCA and AAP models) —
Connect an unbalanced stereo audio source to these L(eft) and
R(ight) RCA connectors (Figure 1‑4).
d
Tip (Signal)
Right Channel
(Red Jacket)
Sleeve (Gnd )
Left Channel
(White Jacket)
Figure 1-4 — RCA audio connectors
VersaTools® MTP Series • Installation
1-6
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
Transmitter/receiver throughput connections
See Figure 1‑5 to identify the connections between the
transmitter and receiver.
MTP Transmitters
MTP Receivers
INPUT
OUTPUT
L
R
L
R
S-VIDEO
S-VIDEO
OUTPUT
INPUT
12V
0.5a MAX
12V
0.5a MAX
MTP R SV A RCA
MTP T SV A RCA
e
e
R
INPUT
OUTPUT
L
R
L
VIDEO
VIDEO
OUTPUT
MTP T AV
INPUT
12V
0.5a MAX
12V
0.5a MAX
MTP R AV
e
Figure 1-5 — Throughput connections
Do not connect these devices to a computer data or
telecommunications network.
C
N
RJ-45 termination must comply with the TIA/EIA T 568A
or TIA/EIA T 568B wiring standards for all connections.
Transmitter output and receiver input connector — Connect
one end of a TP cable to this RJ‑45 female connector on the
transmitter. Connect the free end of the same TP cable from the
transmitter to the RJ‑45 female connector on the receiver.
e
Twisted Pair cable termination
Terminate TP cables with RJ‑45 connectors in accordance with
the TIA/EIA T 568A or TIA/EIA T 568B wiring standards. Use
either standard, but ensure the same is used on both cable ends.
When using Enhanced Skew‑Free™ A/V cable, use only the
TIA/EIA T 568A standard.
Enhanced Skew-free A/V cable is specially designed for
compatibility with Extron Twisted Pair products using
the TIA/EIA 568 A standard. It is not recommended for
Ethernet/LAN applications.
N
VersaTools® MTP Series • Installation
1-7
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
Installation, cont’d
Power connection (all models)
See Figure 1‑6 to identify the power connections and indicators.
MTP Transmitters
MTP Receivers
INPUT
OUTPUT
L
R
L
R
g
g
S-VIDEO
S-VIDEO
OUTPUT
INPUT
12V
0.5a MAX
12V
0.5a MAX
MTP R SV A RCA
MTP T SV A RCA
f
f g
MTP AAP Transmitters
R
L
VIDEO
IN
AUDIO IN
MTP T AV
Figure 1-6 — Power connections and indicators
Power connector — Plug the external 12 VDC power supply
into this 2‑pole captive screw connector on both the transmitter
and the receiver. Figure 1‑7 shows how to wire the connectors.
f
+ _
Smooth
Ridges
A
A
SECTION A–A
Power Supply
Output Cord
Tie Wrap
3
5
Captive Screw Connector
Figure 1-7 — Power connector wiring
Power supply voltage polarity is critical. Incorrect voltage
polarity can damage the power supply or MTP. Identify
the power cord negative lead by the ridges on the side of the
cord (Figure 1-7).
C
VersaTools® MTP Series • Installation
1-8
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
The length of exposed wires is critical. Ideal length is
3/16” (5 mm). If the stripped section of wire is longer than
3/16” the exposed wires may touch, causing a short circuit.
If the stripped section of wire is shorter, wires can easily be
pulled out even if tightly fastened by the captive screws.
C
N
Do not tin the stripped leads! Tinned wires are not as
secure in the captive screw and direct insertion connectors
and could be pulled out.
Verify the polarity before connection! Plug in the power supply
in with no load and check the output with a voltmeter.
The two power cord wires must be kept separate while the
power supply is plugged in. Remove power before wiring.
W
Use the supplied tie‑wrap to strap the power cord to the
extended tail of the connector.
The transmitter/receiver pair may have shipped with a blue
captive screw connector. This connector does not include
the extended tail or tie-wrap but can be plugged into either
a blue or an orange power receptacle.
N
Transmitter/receiver combinations containing new generation,
non‑jumpered (mono audio) units cannot be powered from a
single supply. The following table shows the combination of
old and new generation MTP units (jumper configured to the
stereo audio position) capable of remote powering (See "Signal
Jumpers for Generational Compatibity" on page 1‑3).
Single Power Supply (remote powering)
Transmitter
Receiver
Old Generation
Old Generation
Old Generation
New Generation, Jumpered*
New Generation, Jumpered* Old Generation
New Generation, Jumpered* New Generation, Jumpered*
*Configured for stereo audio
When configured for stereo audio, a single power supply
connected to either the transmitter or receiver can power
both units if there is less than 500 feet (150 meters) of
STP/UTP/FTP cable between the two. If the transmitter
and receiver are separated by greater than 500 feet, connect
a power supply to both units regardless of the model and
jumper configuration.
N
Power LED — Indicates power is applied to the MTP.
g
VersaTools® MTP Series • Installation
1-9
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
Installation, cont’d
Receiver output connections
Figure 1‑8 shows all combinations of rear panel output
connections for the MTP receivers.
MTP R SV A,
Rear Panel
MTP R SV A RCA,
Rear Panel
OUTPUT
OUTPUT
L
R
k
j
j
L
R
h
S-VIDEO
S-VIDEO
INPUT
12V
INPUT
12V
0.5a MAX
0.5a MAX
MTP R SV A RCA
MTP R SV A
MTP R AV,
Rear Panel
MTP R AV RCA,
Rear Panel
OUTPUT
OUTPUT
L
R
k
L
R
i
VIDEO
MTP R AV RCA
VIDEO
INPUT
INPUT
12V
0.5a MAX
12V
0.5a MAX
MTP R AV
Figure 1-8 — Output connector wiring
S-video connector (SV models) — Connect an S‑video device to
this 4‑pin mini DIN connector.
h
i
j
Composite video connector (CV and AV models) — Connect a
composite video device to this BNC connector.
Captive screw audio connector (MTP R SV A, MTP R AV)
— Connect a balanced or unbalanced audio device, such as an
audio amplifier, to this 3.5 mm, 5‑pole captive screw connector.
See Figure 1‑9 to properly wire the output connector.
Tip
Ring
Sleeve(s)
Tip
Tip
NO GROUND HERE.
Sleeve(s)
Tip
Ring
NO GROUND HERE.
Unbalanced Stereo Output
Balanced Stereo Output
Do not tin the wires!
Figure 1-9 — Audio Output connector wiring
Connect the sleeve to ground (_). Connecting the sleeve
to a negative (-) terminal will damage the audio output
circuits.
C
RCA audio connectors (RCA models) — Connect a stereo audio
device to these L(eft) and R(ight) RCA connectors.
k
VersaTools® MTP Series • Installation
1-10
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
VersaTools® MTP Series Series
Chapter Two
2
Operation
Front Panel Features
Troubleshooting — Skew Delay Compensation
Front Panel Operation
Front Panel Features
MTP R Composite Video
Receiver Front Panel
MTP R S-video Receiver
Front Panel
a cb a ccb
Figure 2-1 — MTP receiver front panels
Power LED — When lit, this LED indicates power is applied to
the MTP.
a
b
c
Sharpness — Adjusts output image sharpness to compensate
for long cable runs.
Gain control — Adjusts the brightness of the output image to
compensate for long cable runs.
S-video receivers — There are separate controls for luminance
(Y) and chrominance (C) on S‑video MTP receivers. If the
chrominance setting on the MTP receiver’s S‑video output is
too low, the image may appear in monochrome. Adjust S‑video
gain until color appears.
Composite video receivers — There is only one gain control on
composite video MTP receivers.
All control knobs are removable to prevent unauthorized
access to the adjustments.
N
Troubleshooting — Skew Delay Compensation
CAT 5 TP cable can cause registration errors (luminance leads or
lags chrominance) between the Y and C video signals on S‑video
transmitter/receiver pairs. Try using the following methods to
minimize or eliminate pair skew:
•
•
Switch to Extron Enhanced Skew‑Free A/V UTP cable.
Install an S‑video‑to‑BNC adapter and an SEQ 100 BNC Skew
Equalizer on the receiver video output. Adjust the skew for the
leading video image.
VersaTools® MTP Series • Front Panel Operation
2-2
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
VersaTools® MTP Series Series
Appendix A
A
Reference Information
Specifications
Part Numbers
Specifications, Part Numbers, and Accessories
Specifications
Consult the VersaTools User's Manual on the included CD ROM
or at www.extron.com for a complete list of specifications.
Please consult the VersaTools User's Manual found at
www.extron.com or on the included CD ROM for a complete
list of optional accessories, pre‑cut cables, connectors and bulk
cable.
For highest quality, reliability and compatibility always use
Extron cable, connectors, and bulk cable.
Extron provides adapters for most common configurations
required to connect audio, video and display devices to the
BNC, VGA, DVI and Audio captive connectors of the VersaTools
products. Adapters for a specific installation may be found in
Part Numbers
Accessories
Accessory
Part number
Universal 12 VDC, 3.0 Amp
multiple output Power
Supply
PS 123
60‑814‑01
1U 9.5" Deep Universal Rack
Shelf Kit
RSU 129
RSB 129
RSU 126
RSB 126
RSF 123
60‑190‑01
1U 9.5" Deep Basic Rack Shelf 60‑604‑01
1U 6" deep Universal Rack
60‑190‑10
Shelf Kit
1U 6" Deep Basic Rack Shelf
60‑604‑10
60‑190‑20
VersaTools 1U 3.5" Deep
Rack Shelf Kit
VersaTools 1U 3.5" Deep
Basic Rack Shelf
RSB 123
MBU 123
PMK 100
60‑604‑20
70‑212‑01
70‑217‑01
VersaTools Mini Under‑Desk
Mount Kit
VersaTools 1/4 Rack Width
Pole Mount Kit
VersaTools® • Specifications, Part Numbers, and Accessories
A-2
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
MTP transmitters
Description
MTP T SV
Part number
60‑540‑42
MTP T SV A
MTP T SV A RCA
60‑540‑52
60‑540‑62
MTP T SV A AAP (black, white)
70‑362‑22, 23
60‑540‑41
MTP T CV
MTP T AV
60‑540‑51
MTP T AV RCA
MTP T AV AAP (black, white)
60‑540‑61
70‑361‑22, 23
MTP receivers
Description
MTP R SV
Part number
60‑541‑42
60‑541‑52
60‑541‑62
60‑541‑41
60‑541‑51
60‑541‑61
MTP R SV A
MTP R SV A RCA
MTP R CV
MTP R AV
MTP R AV RCA
AAP accessories
Accessory
Part number
60‑300‑01, 02, 03
60‑301‑02, 03
AAP 102 panel (gray, black, white)
AAP 104 panel (black, white)
AAP 106 panel (gray, black, white)
60‑531‑01, 02, 03
AAP 201 panel ‑ half rack width, 1U (gray, 60‑302‑01, 02, 03
black, white)
AAP 202 panel ‑ half rack width, 2U
(black, white)
60‑303‑02, 03
60‑632‑02, 03
60‑633‑01, 02, 03
AAP 301 panel ‑ full rack width, 1U
(black, white)
AAP 302 panel ‑ full rack width, 2U (gray,
black white)
VersaTools® • Specifications, Part Numbers, and Accessories
A-3
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
Specifications, Part Numbers, Accessories, cont’d
Cables/connectors
Enhanced Skew-Free™ A/V UTP cables are not
recommended for Ethernet/LAN applications.
N
Enhanced Skew-Free™ A/V cable
Part number
Enhanced Skew‑Free A/V UTP Cable
(various lengths)
26‑569‑xx
Enhanced Skew‑Free A/V UTP, 1000' bulk
22‑141‑03
22‑142‑03
Plenum Enhanced Skew‑Free A/V UTP,
1000' bulk
RJ-45 connector
CAT 6 jack (black)
CAT 6 jack (red)
Part number
100‑476‑01
100‑477‑01
100‑478‑01
100‑479‑01
100‑480‑01
100‑481‑01
100‑482‑01
CAT 6 jack (blue)
CAT 6 jack (orange)
CAT 6 jack (gray)
CAT 6 jack (white)
CAT 6 jack (ivory)
S-video to BNC adapter
S‑video male to 2 female BNC (8"/0.2 m)
S‑video male to 2 male BNC (1’/0.3 m)
26‑353‑01
26‑353‑02
Skew compensation solutions
Skew equalizer
SEQ 100 15HD
60‑676‑01
VersaTools® • Specifications, Part Numbers, and Accessories
A-4
Refer also to the VersaTools® MTP Series User’s Manual at www.extron.com.
Extron’s Warranty
Extron Electronics warrants this product against defects in materials and workmanship
for a period of three years from the date of purchase. In the event of malfunction during
the warranty period attributable directly to faulty workmanship and/or materials,
Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating
condition, provided that it is returned within the warranty period, with proof of
purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Europe, Africa, and the Middle
East:
Extron Electronics, Europe
Beeldschermweg 6C
3821 AH Amersfoort
The Netherlands
Extron Electronics
1001 East Ball Road
Anaheim, CA 92805, USA
Asia:
Japan:
Extron Electronics, Japan
Kyodo Building,
16 Ichibancho
Extron Electronics, Asia
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Chiyoda-ku, Tokyo 102-0082
Japan
This Limited Warranty does not apply if the fault has been caused by misuse, improper
handling care, electrical or mechanical abuse, abnormal operating conditions or
non-Extron authorized modification to the product.
If it has been determined that the product is defective, please call Extron and ask for an
Applications Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.6383.4400
(Asia), or 81.3.3511.7655 (Japan) to receive an RA# (Return Authorization number). This
will begin the repair process as quickly as possible.
Units must be returned insured, with shipping charges prepaid. If not insured, you
assume the risk of loss or damage during shipment. Returned units must include the
serial number and a description of the problem, as well as the name of the person to
contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect
to the product and its quality, performance, merchantability, or fitness for any particular
use. In no event will Extron Electronics be liable for direct, indirect, or consequential
damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.
Please note that laws vary from state to state and country to country, and that some
provisions of this warranty may not apply to you.
Extron USA - West Extron USA - East Extron EMEA
Extron Asia
Extron Japan
Extron China
Extron Middle East
Headquarters
+800.633.9876
+800.3987.6673
+800.7339.8766
+81.3.3511.7655
+81.3.3511.7656 FAX
+400.883.1568
+971.4.2991800
+971.4.2991880 FAX
Inside USA / Canada Only
Inside Europe Only
Inside Asia Only
Inside China Only
+800.633.9876
Inside USA / Canada Only
+1.919.863.1794
+1.919.863.1797 FAX
+31.33.453.4040
+31.33.453.4050 FAX
+65.6383.4400
+65.6383.4664 FAX
+86.21.3760.1568
+86.21.3760.1566 FAX
+1.714.491.1500
+1.714.491.1517 FAX
© 2008 Extron Electronics. All rights reserved.
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