ELECTRIC FIREPLACE/INSERT
32" ModEL ES401
SAFETY INFoRMATIoN ANd INSTALLATIoN MANUAL
Patent No. 7,219,456 B1
Read these instructions completely before beginning
installation. Failure to follow them could cause a heater
malfunction resulting in serious injury and/or property
damage.
WARNING: All electric heaters have hot and arcing
or sparking parts inside. Do not use it in areas where
gasoline, paint or flammable liquids are or are stored.
This fireplace meets the construction and safety stan-
dards of H.U.D. for application in manufactured homes
when installed according to these instructions.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
SAFETY
Continued
14. A heater has hot and arcing or sparking 18. Always disconnect power before perform-
parts inside. Do not use it in areas where
gasoline, paint or flammable liquids or
vapors are used or stored.
ing any cleaning, maintenance or reloca-
tion of heater.
19. To prevent a possible fire, do not burn
15. Use this heater only as described in this
manual.Any other use not recommended
by the manufacturer may cause fire, elec-
tric shock or injury to persons.
wood or other materials in this heater.
20. To prevent electric shock or fire, always
use a certified electrician should new
circuits or outlets be required.
16. Avoid the use of an extension cord be-
cause the extension cord may overheat
and cause a risk of fire. However, if you
have to use an extension cord, the cord
should be No. 14AWG minimum size and
rated not less than 1875 WATTS.
21. When transporting or storing heater, keep
in a dry place.
22. Control panel door gets hot during heater
operation. Open door by pressing on right
corner. A spring magnet will disengage.
Pull door down to open.
17. Always use ground fault protection where
required by electrical codes.
LISTINg APPRovALS
This heater has been tested in accordance
with the CSA Standards for fixed and loca-
tion-dedicated electric room heaters in the
United States. All components are UL or CSA
safety certified.
Description: 32" Fireplace/Inserts
Voltage:
Watts:
120 / 240
1500 / 3000
Amps:
15 Amp / 20 Amp
Grounded Circuit
If you need assistance during installation,
please contact your local dealer or the FMI
PRODUCTS, LLC at 1-866-328-4537.
Note: This heater must be electrically wired and
grounded in accordance with local codes or, in
theabsenceoflocalcodes,withNationalElectric
Code ANSI/NFPA 70-latest edition or the Cana-
dian Electric Code, CSA C22.1 as appropriate.
Please have the distributor’s model and serial
numbers when you call.
PRodUCT dIMENSIoNS
10"
33.25"
37.5"
34"
Figure 1 - Heater Dimensions
122638-01E
3
PRodUCT IdENTIFICATIoN
Flame Control
Ember Control
Remote Hide
Handle
Control
Panel Door
Magnetic
Catch
Backlight
Control
Heat Vents
(Behind Door)
Front Glass
Heater
Flame
Ember Backlight
Power
Back Glass
ON/OFF
Power
Button
Heater
Control
Remote
Log Set
Figure 2 - Product Identification
UNPACkINg ANd TESTINg
Carefully remove unit from box. Prior to per-
manently installing unit, test to make sure unit
operates properly. Unit does not come with a
power cord installed. Unit must be hard wired
to either a 120/60 or 240/60 volt supply.
WARNING: Do not operate
the unit if it is damaged or has
malfunctioned. If you suspect
the unit is damaged, return the
unit to an authorized service
facility for examination, electri-
cal or mechanical adjustment
or repair.
CAUTION; The unit's power
supply cord must be connected
to a properly grounded and pro-
tected120-voltoutlet.Alwaysuse
ground fault protection where
required by the electrical code.
LoCATINg FIREPLACE
NOTICE:Minimumandmaximum
clearancesmustbemaintainedat
alltimes.Illustrationsthroughout
these instructions reflect typical
installations and are for design
purposes only. Actual installa-
tions may vary slightly due to
individual preferences.
WARNING: Due to high tem-
peratures, this heater should
be located out of traffic. Keep
combustible materials such
as furniture, pillows, bedding,
papers, clothes and curtains at
least 3 feet (0.9 m) from the front
of the heater.
WARNING: To prevent
contact with sagging or loose
insulation, the heater must not
beinstalledagainstvaporbarrier
orexposedinsulation.Localized
overheating could occur and a
fire could result.
WARNING: Never locate this
heaterwhereitmayfallintoabath-
tub or other water container.
4
122638-01E
LoCATINg FIREPLACE
Continued
Figure 3 illustrates a variety of ways the heater
CAUTION:Donotexposethe
heater to the elements (such as
rain, etc.)
may be located in a room. The heater may
be installed directly on the floor or raised on
a hearth.
Corner Mantel
Installation
CAUTION:Wearglovesand
safety glasses for protection
during installation and main-
tenance.
Framed
Into Wall
or Existing
Fireplace
Wall Mantel
Installation
This electric fireplace can be installed in a
mantel, framed into a wall or installed into an
existing fireplace. If installing into a mantel,
follow mantel’s assembly instructions.
Figure 3 - Heater Locations
INSTALLATIoN
Do not store or use gasoline or
other flammable vapors in the vi-
cinity of this or any other heater.
WARNING - RISK OF FIRE!
The power cord must not be
pinched or against a sharp edge.
Secure cord to avoid tripping or
snaggingtoreducetheriskoffire,
electric shock or personal injury.
Do not run cord under carpeting.
Donotcovercordwiththrowrugs,
runners or the like. Arrange cord
awayfromtrafficareasandwhere
it will not be tripped over.
INSTALLING FIREPLACE
Select a suitable location that is not suscep-
tible to moisture and is a safe distance from
drapes, furniture and high traffic areas.
Note: Follow all national and local electrical
codes. This insert can be installed into either
an existing fireplace or as new construction/
renovation.
Installing in Mantel
1. Assemble mantel according to mantel
instructions.
WARNING - RISK OF FIRE!
To prevent a possible fire, do
not block air intake or exhaust
in any manner. Do not use on
soft surfaces where openings
may become blocked.
2. Locate mantel near a wall (or corner
depending on mantel type) close to a
power source. You may have to alter base
boards to fit mantel flush against wall.
3. Connect fireplace to power source. Insert
fireplace into front of mantel. Be careful not
to scratch finish on base. Fireplace will fit
flush against front of mantel.
WARNING - RISK OF FIRE!
Do not blow or place insulation
against the firebox.
4. Push mantel with fireplace into final location.
Existing Fireplace Installation
1. Thoroughly clean out existing fireplace
and hearth area.
WARNING: If the informa-
tion in these instructions is
not followed exactly, a fire or
explosion may result causing
property damage, personal in-
jury or death.
2. Seal all drafts, vents or ash clean-outs
with fiberglass insulation. Seal flue. Once
sealed, close damper to stop debris from
falling onto unit.
3. If existing fire box is susceptible to mois-
ture, cap top of chimney flue to prevent
infiltration of water.
122638-01E
5
INSTALLATIoN
Continued
Note: It is strongly advised that you hire
a qualified professional to undertake this
step in order to prevent personal injury.
Once flue is capped, chimney is no longer
suitable for wood burning.
Nailing
Flange
Bracket
Note: Do not install this unit into a fireplace
that is prone to dampness, the area of
installation must be dry.
4. Plan the power supply. Unit does not come
with a power cord. Unit must be hard wired
to either a 120/60 or 240/60 volt supply.
Brick
Liner
WARNING:Thesolidfuel/gas
fireplacehasbeenconvertedfor
use with an electric insert and
cannotbeusedfororiginalfuels
unless all original parts have
been replaced and the fireplace
has been reapproved by the au-
thority having jurisdiction.
Screw
Figure 4 - Attaching Nailing Flange Brackets
Framing
Figure 5, shows a typical framing of this heater
using combustible materials. All required
clearances to combustibles must be adhered
to. Header height is measured from the base
of the heater.
New Construction or Renovation
1. Select a location at least 3 feet (0.9 m)
away from combustible materials such
as curtains or drapes, furniture, bedding,
paper, etc.
2. Mark desired location on floor and store
unit in a safe, dry and dust free location.
3. Frame in an opening leaving at least 1/4"
(6 mm) around the edge of the unit (see
Framing).Any new wiring must be done in
compliance with local and national codes
and other applicable regulations in order
to reduce the risk of fire, electric shock
or other injuries. Therefore, it strongly
recommended that you hire a professional
to complete any such work.
Header
Height
4. Plan your power supply route. See step 4
Length
of Existing Fireplace Installation, above.
0.75"-
0.50"
Depth
Built-In Fireplace
1. Remove front panel and front glass from
fireplace (see Cleaning and Maintenance,
page 8).
Header
Height
32"
Depth Length
10.5"
34"
2. Locate 3 prepunched clearance holes
in each side of fireplace. Press screws
through brick liner, then attach nailing
flange brackets to each side of fireplace
(see Figure 4).
Note: The height that a
combustible mantel is fitted
above the heater is a minimum
of 1" above the front.
Figure 5 - Framing Heater for New
Construction/Renovation
6
122638-01E
INSTALLATIoN
Continued
Tools and building supplies required for
installation:
CAUTION:Provideadequate
clearances around the air open-
ings and adequate accessibility
clearances for servicing and
proper operations.
• Saw
• Pliers
• Hammer
• Phillips screwdriver
• Framing materials
• Tape measure
• Wall-finishing materials
• Caulking material
• Square
• Gloves
• Level
• Surround
• Electric drill/bits
Installing as Insert
Once the site has been prepared, your fire-
place insert can be installed.
1. Make sure power switch is in the OFF
position.
2. Push fireplace insert so trim is against
finished mantle or wall surface.
FINIShINg
steel, iron, brick, tile, concrete, slate, glass
or plasters or combinations thereof or have a
fire rating of zero.
WARNING: Control panel
door on this heater cannot, in
any way, be covered as it may
create a fire hazard.
FINISHING CHECKLIST
• Power supply service must be completed
prior to finishing to avoid reconstruction.
Combustible Finishing Material: Materials
made of or surfaced with wood, compressed
paper, plant fibers, plastics or any material
capable of igniting and burning, whether flame
proofed or not, plastered or unplastered (this
includes drywall).
• Grills and air openings cannot be covered
in any circumstances.
Note: The heater is a zero clearance fireplace
and may be finished with combustible or non-
combustible finishing materials.
When using paint or lacquer to finish the
mantel, they must be heat resistant to prevent
discoloration.
Noncombustible Finishing Material : Ma-
terials which will not ignite and burn. Such
materials are those consisting entirely of
oPERATIoN
The controls (see Figure 6) are located behind
hinged control panel door. If using heater, con-
trol panel door will be hot during and immedi-
ately after operation. Open door by pressing
on right side. A spring magnet will push door
forward. Pull door down to open.
The heater is pre-set to the following
temperatures:
HIGH will shut off when room reaches
approximately 86° F (30° C).
MEDIUM will shut off when room reaches
approximately 79° F (26° C).
LOW will shut off when room reaches
approximately 72°F (22° C).
1. Connect fireplace to power source. Turn
on lighted power switch (see Figure 6).
Note: Fan on heater will continue to run for 5-7
seconds after heater has been turned off.
2. Adjust Flame/Ember/Backlight/Heater
to desired settings using the control pad
on fireplace (Figure 6) or remote control
(Figure 7, page 8). Figure 8, page 8,
shows fireplace settings available. Default
settings are circled. Press control pad or
remote control buttons once and release
to adjust settings.
Heater
Control
Backlight
Control
Ember
Control
Flame
Control
Heater
Flame
Ember Backlight
Note: When on, ember bed will lighten
and darken automatically to simulate real
embers.
Power
Lighted Power Switch
Figure 6 - Controls For Electric Fireplace
122638-01E
7
oPERATIoN
Continued
3. When using remote control, aim remote
above log set. IMPORTANT: This remote
control must remain within 20 feet (6 m)
of fireplace to be effective.
at sensor located in center of unit just
4. When power switch is turned off, fireplace
settings go back to default (see Figure 8).
HEATER
FLAME
EMBER
Off Low Medium High
Off Low Medium High
Off Low Medium High
BACKLIGHT Off Low
High
Figure 8 - Fireplace Settings (Default
Settings are Circled)
Figure 7 - Remote Control For Electric
Fireplace
CLEANINg ANd MAINTENANCE
Glass Bracket
Screws
WARNING: Always discon-
nect power and allow the heater
to cool before performing any
cleaning,maintenanceorreloca-
tion of this heater. Turn controls
to OFF and remove plug from
outlet or turn off circuit breaker
to heater.
Screws
To service electric fireplace it may be neces-
sary to remove it from the mantel or enclosure
in which it is installed. Let unit cool completely
before cleaning or servicing.
Control Panel Door
Magnets on
Back of Trim
CLEANING FIREBOx
Trim
1. Open control panel door by pressing on
right side. A spring magnet will push door
forward. Pull door down to open.
Figure 9 - Removing Trim
2. Remove 2 screws holding front trim in
place. Pull gently to remove trim (see
Figure 9). There are magnets on the lower
portion of trim (see Figure 9)
Bracket
3. With gloves and safety glasses in place,
remove 4 screws from glass retainer
brackets (see Figure 9).
4. Carefully remove front glass and brackets
(see Figure 10).
5. Using a brush vacuum attachment, gently
clean compartment.
Bracket
6. After cleaning compartment, replace front
glass, brackets and trim.
Front Glass
Figure 10 - Removing Brackets and Front
Glass
8
122638-01E
CLEANINg ANd MAINTENANCE
Continued
6. Remove brackets from heater/blower (see
REPLACING LOG
1. Follow steps 1 through 4 of Cleaning
Firebox, page 8.
Figure 13). Save brackets and screws.
7. To remove heater from blower, remove 4
screws (2 per side).
2. Remove screws from each side of log that
secure log to sides and remove log (see
Figure 11).
8. If replacing blower, remove screws from
brackets on blower (see Figure 14,
page 10). Install brackets to new blower.
3. Install new log using screws removed in
step 2.
9. Replace blower or heater. Replace screws
removed in step 7.
4. Replace front glass and brackets.
5. Replace trim.
10. Hold heater/blower with brackets in place
against top panel and replace screws
removed in step 5.
11. Reconnect wires to main circuit board (see
Wiring Diagram, page 14).
12. Replace glass with brackets, and top
panel.
Screw
13. Replace trim.
Ember LED
Strip with
Standoffs
Top Panel Screws
Screws Securing
Heater/Blower
Log
Figure 11 - Removing Log and Ember
LED
REPLACING EMBER STRIP
1. Follow steps 1 and 2 under Replacing Log.
2. Locate ember LED strip (see Figure 11).
Disconnect wire (right side).
Figure 12 - Removing Top Panel and
Heater/Blower
3. Remove ember LED strip by squeezing
top of standoffs and discard.
4. Connect new ember LED strip using exist-
ing standoffs.
Brackets
5. Reconnect wire to LED strip.
6. Follow steps 3 through 5 under Replac-
ing Log.
REPLACING HEATER/BLOWER
1. Follow steps 1 and 4 of Cleaning Firebox,
page 8.
2. Remove screws from around top panel of
firebox (see Figure 12).
3. There are several wires attached to the
top panel. Carefully lift top panel.
Figure 13 - Removing Brackets from
Heater/Blower
4. Disconnect heater/blower wires from main
circuit board.
5. Remove screws holding heater/blower to
top panel (see Figure 12).
122638-01E
9
CLEANINg ANd MAINTENANCE
Continued
4. Gently push new control board onto
Blower
standoffs to install.
5. Reconnect wires to main control board
(see Wiring Diagram, page 14).
6. Replace glass with brackets, and top
panel.
7. Replace trim
Main Control
Board
Heater
Transformer
Figure 14 - Removing Heater from
Blower
Standoffs
REPLACING TRANSFORMER
1. Follow steps 1 through 3 under Replacing
Heater/Blower, page 9.
2. Disconnect transformer wires from control
board.
3. Remove screws and nuts from firebox
surround to remove transformer (see
Figure 15).
4. Remove and discard transformer.
Figure 16 - Control Board
5. Place new transformer against inside of
firebox surround and replace screws and
nuts removed in step 3.
REPLACING BACKLIGHT LED
STRIP
1. Follow steps 1 and 3 under Replacing
Heater/Blower, page 9.
6. Reconnect transformer wires to control
board (see Wiring Diagram, page 14).
7. Replace glass with brackets, and top
panel.
2. Disconnect wires from main control
board.
8. Replace trim
Transformer
Screws
3. Squeeze top of standoffs to remove back-
light LED strip and discard.
4. Place new backlight LED strip onto stand-
offs and push gently.
5. Connect wires to main control board (see
Nuts
Wiring Diagram, page 14).
6. Replace glass with brackets, and top
panel.
Figure 15 - Removing Transformer
REPLACING MAIN CONTROL BOARD
1. Follow steps 1 through 3 under Replacing
Heater/Blower, page 9.
Backlight
LED Strip
2. Disconnect wires to main control board.
Standoffs
3. Squeeze top of standoffs to remove main
Figure 17 - Replacing Backlight LED
Strip
control board and discard.
10
122638-01E
CLEANINg ANd MAINTENANCE
Continued
5. There are several wires attached to bot-
REPLACING SETTINGS CONTROL
BOARD
1. Follow steps 1 through 3 under Replacing
Heater/Blower, page 9.
tom panel. Carefully remove panel.
6. Disconnect wires from motor and LED
drum assembly.
7. Remove screws from bottom panel to
remove assembly.
2. Disconnect wires from main control
board.
8. If motor on assembly fails, loosen clamps
(see Figure 19). Remove screws from
motor. Hold universal joint while removing
motor and discard.
3. Remove screws from bracket to remove
settings control board.
4. Place new settings control board into posi-
tion making sure each control is aligned
with slot in panel. Install using screws
from step 3. DO NOT overtighten. This
will damage control board.
9. Install new motor. Slide motor shaft into
universal joint and tighten clamps.
10. Hold LED drum assembly in place on
bottom panel and replace screws.
5. Reconnect wires to main control board
11. Reattach wires to motor and LED drum.
Note: LED drum wires are polarity sensi-
tive and must be connected correctly.
White wire plugs onto left terminal and red
wire plugs onto right terminal. Motor wires
can be connected to either terminal.
(see Wiring Diagram, page 14).
6. Replace glass with brackets, and top
panel.
7. Replace trim
Screws
12. Replace fireplace bottom panel. Set fire-
place upright and replace screws.
13. Replace log, glass and brackets.
14. Reinstall fireplace and replace trim.
Settings
Control
Board
LED Drum
Assembly
Red
Wire
White Wire
Motor
Figure 18 - Replacing Settings Control
Board
Screws
Clamps
REPLACING FLAME GENERATION
LED
1. Follow steps 1 through 4 under Cleaning
Firebox, page 8
2. Remove screws from each side of log that
secure log to base and remove log (see
Figure 11, page 9).
3. Remove screws from sides and back of
Figure 19 - Flame Generation LED Drum
Assembly
bottom panel of firebox.
4. Gently lay unit on its back.
122638-01E
11
CLEANINg ANd MAINTENANCE
Continued
3. To access glass to clean or replace, fol-
CLEANING OR REPLACING BACK
SCREEN (GLASS)
low steps 1 and 7 under Replacing Flame
Generation LED, page 11. Set aside bot-
tom panel.
1. The glass is cleaned in the factory during
assembly. During shipment, installation,
handling, etc. glass surface may collect
dust particles. These can be removed
by buffing lightly with a clean damp cloth
(water only). Glass should be completely
dried with a lint free cloth or paper towel.
4. Using gloves, gently remove glass panel
by sliding it toward you. There is a rubber
bumper on each corner of glass.
5. Clean glass as instructed in step 1 or
replace glass.
6. Using gloves, reinstall glass by gently
sliding, smooth side toward fireplace front,
into brackets on either side that hold glass
in place.
2. In the event of glass breakage, vacuum all
remainingglasspieceswithashopvac. DO
NOT VACUUM WHILE PIECESARE HOT.
Replace glass only with replacement part
specifically for this heater. Never substitute
material. Only fully tempered soda lime
safety glass may be used on this heater.
7. Replace log base.
8. Follow steps 11 and 14 under Replacing
Flame Generation LED, page 11.
TEChNICAL SERvICE
You may have further questions about You can also visit our web site at
If so, contact FMI PRODUCTS, LLC at
1-866-328-4537. When calling please have
your model and serial numbers of your
heater ready.
This information can be found on the
fireplace's rating plate located behind the
control panel door.
REPLACEMENT PARTS
Note: Use only original replacement parts. When calling, have ready:
This will protect your warranty coverage for
parts replaced under warranty.
• your name
• your address
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call FMI PRODUCTS, LLC at
1-866-328-4537.
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
12
122638-01E
TRoUbLEShooTINg
WARNING: Turn off appliance and let cool before servicing. Only
a qualified service person should service and repair heater.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Fireplace turns off and will 1. Fireplace has overheated 1. Reset switch by turning
not turn on
and safety devise has
cause thermal switch to
disconnect or home circuit
breaker has opened
main power switch off and
waiting 5 minutes then turn-
ing it back on or reset circuit
breaker
Flame is not moving
Flame is not visible
1. Loose wiring
1. Inspect wiring for loose
connections
2. Call a qualified service techni-
cian to replace flame motor
2. Flame motor defective
1. Wiring is loose
1. Disconnect from power
source and inspect wiring for
looseconnectionsandrepair
or replace if necessary
Log set and/or ember is not 1. Wiring is loose
glowing
1. Disconnect from power
source and inspect wiring for
looseconnectionsandrepair
or replace if necessary
Flame sputters/flashes
1. Flame motor is defective
1. Call a qualified service techni-
cian to replace flame motor
2. Flame generation contacts 2. Disconnect power. Fol-
dirty/obstructed
low steps to replace flame
generation LED. Clean
contacts with dry cloth.
Remote control does not 1. Low batteries
work
1. Replace AAA batteries in
remote control
2. Not aiming control cor- 2. Aim control at sensor lo-
rectly
cated directly behind glass
screen in center of unit just
above logs
3. Defective remote control 3. Replace remote control
and/or sensor
and/or sensor
Fireplace will not come on 1. Control failure
when switch is flipped to ON
1. Call a qualified service tech-
nician to replace control
2. Reset breaker
2. Breaker tripped
Heater does not provide heat 1. Thermal switch has been 1. Turn unit off. Turn off power
when turned on
tripped
to unit for 5 minutes. Turn
power and unit on.
2. Circuit breaker has been 2. Turn off circuit breaker that
tripped
supplies electricity to unit.
Wait 5 minutes then flip
circuit breaker back on
3. Wiring is loose
3. Disconnect from power
source and inspect wiring for
looseconnectionsandrepair
or replace if necessary
4. Heater is defective
4. Replace heater
5. Thermostat cycled off
5. Change to higher setting
122638-01E
13
WIRINg dIAgRAM
White
Yellow
SCB
TF1
THM
Remote Control
Sensor (Infrared)
Black
White
LED Backlight Strip
LED Ember Strip
Black
White
Cyan
YLW YLW YLW WHT
BRW
Blue
Gray
WHT
14
122638-01E
page of this manual.
ACCESSoRIES
Purchase these accessories from your local
dealer. If they can not supply these acces-
sories, either contact your nearest Parts
Central or call FMI PRODUCTS, LLC at
1-866-328-4537 for information. You can
also write to the address listed on the back
MANTELS
W32TU - 32" Wall Mantel, Unfinished,
Traditional
W32TO - 32" Wall Mantel, Oak Stain,
Traditional
C32TU - 32" Corner Mantel, Unfinished,
Traditional
C32TO - 32" Corner Mantel, Oak Stain,
Traditional
W32CO - 32" Wall Mantel, Oak Stain, Classic
C32CO - 32" Corner Mantel, Oak Stain, Classic
W32DO - 32" Wall Mantel, Oak Stain, Dentil
W32GO - 32" Wall Mantel, Oak Stain,
Georgian
C32GO - 32" Corner Mantel, Oak Stain,
Georgian
122638-01E
15
PARTS
MODEL ES401
22
2
23
12
19
15
18
9
16
5
6
13
7
26
8
21
1
14
24
25
4
17
21
10
11
3
20
16
122638-01E
PARTS
MODEL ES401
This list contains replaceable parts used in your fireplace. When ordering parts, follow the
instructions listed under Replacement Parts on page 12 of this manual.
KEY
NO. PART NO.
DESCRIPTION
QTY.
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
2
2
2
1
2
3
4
5
6
7
8
9
120928-43 Blower
120928-06 Rear Glass (Screen)
120928-05 Log Set
120928-07 Flame Effect Mirror
120927-08 Handles
120928-26 Main Control Board and Standoffs (5)
120928-27 Transformer
120928-42 Heater
120927-12 Settings Control Board
10 120928-13 LED Drum Assembly
11 120927-14 Motor (Drum)
12 120927-15 LED Ember Strip
13 120927-20 Remote Control
14 120927-21 Remote Control Sensor
15 120926-32 Magnetic Catch
16 120927-24 ON/OFF Switch
17 120928-03 Front Glass
18 120928-02 Control Panel Door (Black)
19 120928-25 Top (Black)
20 120928-01 Front Trim
21 122660-01 Nailing Flange Bracket
22 120927-16 Back Light Strip
23 120928-40 Grate
24 120928-44 Flame Effect Mirror Bracket
25 120928-45 Front Glass Bracket
26 120928-46 Heater/Blower Bracket
PARTS AVAILABLE NOT SHOWN
120928-17 Wire (Flame Effect)
120928-18 Wire (Ember Bed)
1
1
1
1
120928-19 Wire (Backlight)
120927-23 Thermocouple
122638-01E
17
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18
122638-01E
NoTES
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122638-01E
19
WARRANTY
kEEP ThIS WARRANTY
Model (located on product or identification tag)_____________________________
Serial No. (located on product or identification tag)__________________________
Date Purchased __________________________
Keep receipt for warranty verification.
FMI PRodUCTS, LLC LIMITEd WARRANTIES
New Products
Standard Warranty: FMIPRODUCTS, LLCwarrantsthisnewproductandanypartsthereoftobefreefromdefects
in material and workmanship for a period of two (2) years from the date of first purchase from an authorized dealer
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s
warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from the date
of first purchase.
Factory Reconditioned Products
Limited Warranty: FMI PRODUCTS, LLC warrants factory reconditioned products and any parts thereof to be
free from defects in material and workmanship for 30 days from the date of first purchase from an authorized dealer
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s
warnings and instructions.
Terms Common to All Warranties
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under this
warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer, and only
when installed by a qualified installer in accordance with all local codes and instructions furnished with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allow-
ance for labor when provided by a FMI PRODUCTS, LLC Authorized Service Center or a provider approved by
FMI PRODUCTS, LLC. Warranty parts must be obtained through authorized dealers of this product and/or FMI
PRODUCTS, LLC who will provide original factory replacement parts. Failure to use original factory replacement
parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs,
unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of
the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, improper
installation, lack of proper maintenance, tampering, or alteration(s).
This is FMI PRODUCTS, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty
excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all
implied warranties, including warranties of merchantability and fitness for a particular purpose to two (2) years on
new products and 30 days on factory reconditioned products from the date of first purchase. FMI PRODUCTS, LLC
makes no other warranties regarding this product.
FMI PRODUCTS, LLC’s liability is limited to the purchase price of the product, and FMI PRODUCTS, LLC shall not
be liable for any other damages whatsoever under any circumstances including indirect, incidental, or consequential
damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
2701 S. Harbor Blvd.
Santa Ana, CA 92704
1-866-328-4537
122638-01
Rev. E
09/09
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