Owner’s
Manual
Fresh-Food
Refrigerator
ZIFI240
ZIFS240
monogram.com
Consumer Information
Fresh-Food Refrigerator
The warranty does not cover damage
caused after delivery.
Immediately contact the dealer (or builder)
that sold you the fresh-food refrigerator.
If you
received a
damaged
appliance
Before you request service, check the
Problem Solver in the back of this manual.
It lists causes of minor operating problems
that you can correct yourself.
Save time
& money
Before using, be sure all packing materials
and tape have been removed.
new appliances is an application of
household liquid detergent. Apply with
a soft cloth and allow to soak. Wipe dry
and then apply an appliance polish to
thoroughly clean and protect the surface.
Remove
packaging
To assure no damage is done to the finish
of the product, the safest way to remove
the adhesive left from packaging tape on
To obtain service, see the Consumer
For customers in Canada:
If you
need
service
Services page in the back of this manual.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
We are proud of our service and want you
to be pleased. If for some reason you are
not happy with the service you receive,
here are steps to follow for further help.
NEXT, if you are still not pleased, write
all the details—including your phone
number to:
For customers in the USA:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
Manager, Consumer Relations
Mabe Canada Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3
NEXT, if you are still not pleased, write
all the details—including your phone
number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
• Promptly inspect your new Monogram
fresh-food refrigerator. If it has been
damaged, contact the Installer or Dealer
immediately.
• Test the door swing. Carefully open and
close the door. The door should not rub
or catch on adjacent cabinetry. Notify
the installer if the door makes contact
with cabinetry.
After
installation
is completed
• This fresh-food refrigerator must be
properly leveled to ensure correct door
alignment and door closure. Contact the
Installer if the unit is not level.
Please Contact the Installer or Dealer if
you experience any of these problems.
Your custom panel (ZIFI240 model only)
fresh-food refrigerator is shipped with
two toekicks, a stainless steel and a black
toekick. For shipping purposes, one of the
• The unit should be centered in the
opening. In a standard 24″ opening, the
front face of the Stainless Steel door will
be flush with adjacent cabinetry. The front toekicks will be secured to the back of the
face of the Custom Panel door should
be 13⁄4″ forward of adjacent cabinetry.
Contact the installer if clearance is not
correct.
unit and the second will be installed on
the unit. Keep the unused toekick and
other unused or removed parts for possible
future use.
3
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
•Keep fingers out of the “pinch point”
areas: clearances between the door
and between the door and cabinet are
necessarily small. Be careful closing
the door when children are in the area.
wWARNING—When using this
appliance, always exercise basic safety
precautions, including the following:
•Use this appliance only for its intended
purpose as described in this Owner’s
Manual.
•Unplug your fresh-food refrigerator
before cleaning or making repairs.
NOTE: We strongly recommend that
any servicing be performed by a qualified
individual.
•This fresh-food refrigerator must be
properly installed in accordance with the
Installation Instructions before it is used.
•Do not allow children to climb, stand
or hang on the shelves in the fresh-food
refrigerator. They could damage the
fresh-food refrigerator and seriously
injure themselves.
•Before replacing a burned-out light bulb,
the fresh-food refrigerator should be
turned OFF or unplugged in order to
avoid contact with a live wire filament.
(A burned-out light bulb may break
when being replaced.)
•Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
wDANGER: RISK OF CHILD ENTRAPMENT
Child entrapment and suffocation
Before You Throw Away Your Old
are not problems of the past. Junked or
abandoned refrigeration products are
still dangerous…even if they will sit for
“just a few days.” If you are getting rid of
your old appliance, please follow these
instructions to help prevent accidents.
Refrigeration Product:
•Take off the doors.
•Leave the shelves in place so that children
may not easily climb inside.
REFRIGERANTS
All refrigeration products contain
If you are getting rid of an old refrigeration
product, check with the company handling
the disposal about what to do.
refrigerants, which under federal law must
be removed prior to product disposal.
4
IMPORTANTES INSTRUCTIONS DE SÉCURITÉ
LIRE ET CONSERVER CES INSTRUCTIONS
• Éloignez les doigts des parties du
wAVERTISSEMENT—
Lorsque vous utilisez l’appareil, observez
toujours certaines précautions de base,
notamment :
réfrigérateur où l’on peut facilement
se pincer : les espaces entre les portes et entre
les portes et les placards sont toujours étroits.
Soyez prudent lorsque vous fermez les portes
de l’appareil en présence des enfants.
• N’utilisez l’appareil que pour son usage
prévu, comme décrit dans le présent manuel.
• Débranchez votre réfrigérateur pour
denrées fraîches avant de le nettoyer
et de le réparer. REMARQUE : Nous vous
recommandons vivement de confier toute
réparation à un technicien qualifié.
• Installez le réfrigérateur pour denrées
fraîches conformément aux directives
d’installation avant de l’utiliser.
• Ne laissez pas les enfants grimper, s’asseoir,
se tenir debout ni se pendre aux clayettes
du réfrigérateur pour denrées fraîches. Ils
pourraient endommager le réfrigérateur pour
denrées fraîches et se blesser gravement.
• Avant de remplacer une ampoule grillée,
le réfrigérateur pour denrées fraîches doit être
débranché afin d’éviter tout contact avec
un fil sous tension. (Une ampoule grillée
peut se briser pendant l’opération).
• N’entreposez et n’utilisez pas d’essence ou
autres vapeurs et liquides inflammables à
proximité de cet appareil ou de tout autre
appareil électroménager.
wDANGER! RISQUES POUR LES ENFANTS
Les enfants pris au piège ou morts
d’asphyxie sont toujours d’actualité.
Avant de vous débarasser de votre vieux
appareil de réfrigération :
Les appareils de réfrigération abandonés
sont toujours aussi dangereux, même
si on n’attend que “quelque jours” pour
s’en débarasser. Si vous ne gardez pas votre
ancien appareil, veuillez suivre les directives
ci-dessous afin de prévenir les accidents.
•Démontez les portes.
•Laissez les clayettes en place afin
d’empêcher les enfants de grimper
à l’intérieur.
RÉFRIGÉRANTS
Tous les appareils de réfrigération
contiennent des refrigerants qui,
conformément aux lois fédérales,
doivent être enlevés avant toute
élimination de l’appareil.
Si vous vous débarrassez de vieux
appareils de réfrigération, vérifiez,
auprès de la société qui s’occupe de
leur élimination, ce que vous devez faire.
5
IMPORTANT SAFETY INSTRUCTIONS
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut
or remove the third (ground) prong from
the power cord. For personal safety, this
appliance must be properly grounded.
DO NOT USE AN ADAPTER
PLUG TO CONNECT THE
FRESH-FOOD REFRIGERATOR
TO A 2-PRONG OUTLET.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet
to minimize the possibility of electric shock
hazard from this appliance.
DO NOT USE AN EXTENSION
CORD WITH THIS APPLIANCE.
Never unplug an appliance by pulling on
the power cord. Always grip the plug firmly
and pull straight out from the outlet.
Have the wall outlet and circuit checked
by a qualified electrician to make sure
the outlet is properly grounded.
Repair or replace immediately all power
cords that have become frayed or otherwise
damaged. Do not use a cord that shows
cracks or abrasion damage along its length
or at either end.
Where a standard 2-prong wall outlet
is encountered, it is your personal
responsibility and obligation to have
it replaced with a properly grounded
3-prong wall outlet.
When moving the appliance, be careful
not to roll over or damage the power cord.
Use of a GFI (Ground Fault Interrupter)
is not recommended for the fresh-food
refrigerator.
The appliance should always be plugged
into its own individual electrical outlet which
has a voltage rating that matches the rating
plate. This provides the best performance
and also prevents overloading house wiring
circuits which could cause a fire hazard from
overheated wires.
SAVE THESE INSTRUCTIONS
6
IMPORTANTES INSTRUCTIONS DE SÉCURITÉ
RACCORDEMENT ÉLECTRIQUE
Ne coupez ni retirez en aucun cas
la troisième broche (mise à la terre)
de la fiche du cordon d’alimentation.
Pour votre sécurité, cet appareil doit
être correctement mis à la terre.
N’UTILISEZ JAMAIS
UNE PRISE À ADAPTATEUR
POUR LE RÉFRIGÉRATEUR
POUR DENRÉES FRAÎCHES
À UNE PRISE BIPOLAIRE.
Le cordon d’alimentation de cet appareil
est muni d’une fiche à 3 broches (mise à la
terre) qui se branche dans une prise mural
ordinaire à 3 alvéoles (mise à la terre) pour
réduire au minimum les risques du chocs
électriques.
N’UTILISEZ JAMAIS DE
RALLONGE AVEC CET
APPAREIL.
Ne débranchez jamais l’appareil
en tirant le cordon d’alimentation. Saisissez
fermement la fiche du cordon et tirez droit
pour la retirer de la prise.
Faites examiner la prise de courant et
le circuit par un électricien qualifié pour vous
assurer que la prise est correctement mise
à la terre.
Réparez ou remplacez immédiatement tout
cordon effiloché ou endommagé. N’utilisez
pas un cordon fendillé ou présentant
des signes d’usure.
Si la prise murale est du type standard
à 2 alvéoles, il vous incombe de la faire
remplacer par une prise à 3 alvéoles
correctement mise à la terre.
Lorsque vous déplacez l’appareil, faites
attention de ne pas la faire rouler sur
le cordon d’alimentation afin de ne pas
l’endommager.
L’appareil doit toujours être branché dans
sa propre prise de courant, dont la tension
nominale est identique à celle indiquée sur
la plaque signalétique.
L’utilisation d’un disjoncteur de fuite à la terre
est recommandée pour le réfrigérateur pour
denrées fraîches.
Cette précaution est recommandée pour
garantir un rendement optimum et éviter
une surcharge des circuits électriques de
la résidence, ce qui pourrait créer un risque
d’incendie par surschauffe des fils.
CONSERVEZ CES DIRECTIVES
7
Controls and Features
Fresh-Food Refrigerator
The temperature display shows the actual
temperature of the fresh-food refrigerator.
The actual temperature may vary slightly
from the set temperature based on factors
such as door openings, amount of food and
room temperature.
Temperature
control
To change the temperature setting,
press the WARMER or COLDER pads until
you reach the desired set temperature.
After 5 seconds, the display will return
to the actual temperature.
Temperature Settings
Minimum: 34°F (1.1°C)
Maximum: 45°F (7.2°C)
After making adjustments, allow 12 to 24
hours for the fresh-food refrigerator to
reach the temperature you have set and
before making any further adjustments.
This child control lockout feature prevents
unwanted changes to your temperature
settings.
After the desired temperature is set, the
temperature can be locked. To lock, press
both the + and – pads at the same time for
five seconds. To unlock, press both + and –
pads for five seconds.
Child control
lockout
This pad stops cooling in the fresh-food
refrigerator, turns off the temperature
controls and removes power to the light
circuit.
Unit ON/OFF
Press this pad for a minimum of 3 seconds
to turn the fresh-food refrigerator on or off
or unplug the unit for long vacations or
absences, or when cleaning the unit or
changing the light bulb.
The interior fan is located in the rear
wall of the fresh-food refrigerator and
is designed to run continuously to help
maintain the proper cooling temperature.
The interior fan will only turn off when
the door is opened.
Interior fan
8
Controls and Features
Fresh-Food Refrigerator
Tempered glass shelves in the fresh-food
To replace a shelf, open the door
Glass
shelves
refrigerator are removable for easy cleaning completely to avoid potential damage
or for storing larger items.
to the gasket. Tilt the shelf to one side
at an angle and slide toward the back
wall, placing one side onto the shelf
support. Place the other side onto the
opposite shelf support. Ensure rear locking
tabs are engaged. When installed properly,
the shelf will not slide forward when gently
pulled.
To remove a shelf, open the door
completely to avoid potential damage to
the gasket. Lift up on the back of the shelf
slightly. Tilt the shelf to one side at an angle
while pulling forward.
Appearance may vary
To remove, lift up on the back of the shelf
Tilt the shelf at an angle while removing
or replacing
Place in slots when replacing the shelf
QuickSpace™
Shelf
Step 1
This shelf splits in half and slides under itself
for storage of tall items on the shelf below.
Step 1: Lift the back edge of the front half
of the shelf.
Step 2
Step 2: Pull slightly forward.
Step 3: Lower the back edge of the front half
of the shelf while sliding it underneath the
back half.
The entire Quick Space shelf can be removed
and replaced (see Glass Shelves section).
Step 3
•Do not block the thermistor, located
on the right hand side, just above the third
shelf of the fresh-food refrigerator. Blocking
the thermistor could impair the air
Loading
tips and
suggestions
circulation and temperature control.
9
Controls and Features
Fresh-Food Refrigerator
The full extension vegetable pan provides
constant high humidity levels required to
store most fruits and vegetables.
Vegetable
pan
How long produce can be stored will depend
upon the type of food and its condition
when placed in the pan.
Unlike many refrigerators, the pan may
be removed with the door at a 90° angle.
This allows you to clean the vegetable pan
easier. The vegetable pan is dishwasher safe,
top rack only.
2. Lift back up
and out.
To remove the pan from the wire holder:
1. Pull the pan out to the STOP position.
2. Lift the front of the pan up and out of
the wire holder.
3. Lift the back of the pan up and out.
1. Lift front
up and out.
To replace a pan in the wire holder:
1. Place the back of the pan in the wire
holder, making sure the wire holder fits
into the grooves on the back of the pan.
2. Lower the front of the pan into the wire
holder.
3. Press firmly on the top of the pan to snap
it into the wire holder.
10
Care and Cleaning
Fresh-Food Refrigerator
Turn the fresh-food refrigerator OFF or unplug the unit before cleaning.
Turn the fresh-food refrigerator OFF by pressing the button on the control panel
a minimum of 3 seconds until the light turns off.
For your
safety
The vinyl gasket may be cleaned with mild
soap and water, a baking soda solution or
a mild scouring powder. Rinse well.
After cleaning the door gasket, apply a thin
layer of paraffin wax or petroleum jelly to
the door gasket at the hinge side. This helps
keep the gasket from sticking and bending
out of shape.
Door gasket
Turn the fresh-food unit OFF before
replacing the light bulb.
To remove the light shield, push in the tab
on the left side of the shield and lower it.
Replace with a 15 watt appliance bulb.
Light bulb
replacement
If the power fails, open the door as
infrequently as possible to maintain
the temperature.
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
In the event
of a power
failure
For long vacations or absences, remove
food and turn the fresh-food refrigerator
OFF. Clean the interior (see Cleaning the
Inside section).
For shorter vacations, remove perishable
foods and leave controls at regular settings.
However, if the room temperature is
expected to drop below 60°F (16°C), follow
the same instructions as for long vacations.
Preparing
for vacation
Secure all loose items such as shelves and
the vegetable pan by taping them securely
in place to prevent damage.
Be sure the fresh-food refrigerator stays
in an upright position during moving.
Preparing
to move
11
Care and Cleaning
Fresh-Food Refrigerator
Turn the fresh-food refrigerator OFF or unplug the unit before cleaning.
Turn the fresh-food refrigerator OFF by pressing the button on the control panel
a minimum of 3 seconds until the light turns off.
For your
safety
Door handles and trim—Clean with a cloth
dampened with soapy water. Dry with a soft
cloth.
Stainless Steel—Regularly clean and polish
the stainless steel exterior and handle with a
commercially available stainless steel cleaner
such as Stainless Steel Magic™ to preserve
and protect the fine finish. Stainless Steel
magic is available through GE Parts and
Accessories, 800.626.2002 or monogram.com.
Order part number WX10X15.
Cleaning
the outside
Keep the outside clean. Wipe with a clean
cloth lightly dampened with mild liquid dish
detergent. Dry with a clean, soft cloth.
Do not wipe the refrigerator with a soiled
dish cloth or wet towel. These may leave
a residue that can damage the finish. Do
not use scouring pads, powdered cleaners,
bleach or cleaners containing bleach because
these products can scratch and damage
the finish.
To avoid scratching the fine finish of the
stainless steel, wipe in the same direction
as the grain when polishing or cleaning
any stainless steel surface. The grain on
the fresh-food refrigerator door runs
top to bottom.
Do not use appliance wax or polish on the
stainless steel.
Unplug the fresh-food refrigerator before
Other parts of the fresh-food refrigerator—
Cleaning
the inside
cleaning. If this is not practical, turn the unit including the door gaskets, vegetable pan and
OFF and wring excess moisture out of the
cloth or sponge when cleaning around lights
or controls.
glass shelves—can be cleaned the same way.
Avoid cleaning cold glass shelves with hot
water because the extreme temperature
difference may cause them to break. Handle
glass shelves carefully. Rough handling of
tempered glass can cause it to shatter.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda
to a quart (1 liter) of water. This both cleans
and neutralizes odors. Thoroughly rinse and
wipe dry.
Appearance may vary
Drain hole
Periodically check the drain hole and
channel for any debris. If the drain is blocked,
condensation will not drain properly.
Drain hole
To check and clean the drain hole, remove
the bottom two glass shelves. Sweep a damp
cloth along the channel in the back of the
fresh-food refrigerator. Use a finger to
sweep away any debris from the
drain hole.
12
The Problem Solver
Fresh-Food Refrigerator
Newer appliances sound different from older appliances. Modern appliances have more
features and use newer technology.
Normal
operating
sounds
Do you hear what I hear? These sounds are normal.
HUMMM...
WHOOSH...
• The new high efficiency compressor
may run faster and longer than your
old appliance and you may hear a high-
pitched hum or pulsating sounds while
it is operating.
• You may hear the fans spinning at
high speeds. This happens when the
appliance is first plugged in, when the
door is opened frequently or when a large
amount of food is added to the appliance.
The fans help maintain desired
• Sometimes the appliance runs for an
extended period, especially when the
doors are opened frequently.
temperatures.
• If the door is open for over 3 minutes,
you may hear the fans come on in order
to cool the light bulbs.
• You may hear a whooshing sound when
the doors close. This is due to pressure
equalizing within the appliance.
• The fans change speeds in order to provide
optimal cooling and energy savings.
• The cabinet fan runs continuously except
when the door is opened.
CLICKS, POPS,
WATER SOUNDS
CRACKS and CHIRPS
• You may hear cracking or popping
sounds when the appliance is first plugged
in. This happens as the appliance cools to
the correct temperature.
• The flow of refrigerant through the freezer
cooling coils may make a gurgling noise
like boiling water.
• The electronic control board may cause
a clicking sound when relays activate to
control appliance components.
• Water dropping on the defrost heater can
cause a sizzling, popping or buzzing sound
during the defrost cycle.
• Expansion and contraction of cooling coils
during and after defrost can cause
cracking or popping sounds.
• A water dripping noise may occur during
the defrost cycle as ice melts from the
evaporator and flows into the drain pan.
• Closing the door may cause a gurgling
sound due to pressure equalization.
13
The Problem Solver
Fresh-Food Refrigerator
PROBLEM
POSSIBLE CAUSE
Questions?
Use this
problem
solver!
APPLIANCE
DOES NOT OPERATE
• Appliance may be in defrost cycle when compressor motor does not
operate for about 30 minutes.
• Appliance is so quiet, that most of the time you will hear low or no
operating noise.
• Controls are set to OFF. Press ON/OFF button on control panel
for a minimum of 3 seconds.
• If interior light is not on, appliance may not be plugged in
at wall outlet. Push the plug completely into the wall outlet.
• The fuse is blown/circuit breaker is tripped. Replace fuse or reset
the breaker.
• The appliance is in showroom mode. Unplug it and plug it back in.
• Adjust the leveling legs as shown in the Installation Instructions.
VIBRATION OR
RATTLING (Slight
vibration is normal.)
COMPRESSOR
• Normal when appliance is first plugged in. Wait 24 hours for the
appliance to completely cool down.
MOTOR OPERATES
FOR LONG PERIODS
OR CYCLES ON AND
OFF FREQUENTLY
• Often occurs when large amounts of food are placed in appliance.
This is normal.
• Door left open or package holding door open.
• Hot weather or frequent door openings. This is normal.
• Temperature control set at the coldest setting.
See Temperature Control.
FRESH FOOD
COMPARTMENT
TOO WARM
• Temperature control not set cold enough.
See Temperature Control. Allow 12 to 24 hours for temperature to
change.
• Warm weather or frequent door openings.
• Door left open for long time.
• Package may be holding door open.
• Thermistor may be blocked, which can affect the overall temperature.
The thermistor is located on the right hand side just above the
third shelf.
FROST OR ICE
CRYSTALS ON
REAR WALL
• Too frequent or too long door openings.
• Thermistor may be blocked, which can affect the overall temperature.
The thermistor is located on the right hand side just above the
third shelf.
14
The Problem Solver
Fresh-Food Refrigerator
PROBLEM
POSSIBLE CAUSE
Questions?
Use this
problem
solver!
APPLIANCE
HAS ODOR
• Interior needs cleaning. See Care and Cleaning.
• Keep open box of baking soda in appliance; replace every 3 months.
DOOR NOT CLOSING
PROPERLY
• Door gasket is sticking or folding over. Apply petroleum jelly or
paraffin wax to the face of the gasket.
• The door is hitting an internal component inside the appliance.
Adjust interior components to prevent interference.
MOISTURE FORMS
ON OUTSIDE OF
APPLIANCE
• Not unusual during periods of high humidity. Wipe surface dry.
• Door left open or package holding door open.
MOISTURE
• Too frequent or too long door openings.
COLLECTS INSIDE
• In humid weather, air carries moisture into appliance when doors
are opened.
INTERIOR LIGHT
DOES NOT WORK
• No power at outlet.
• Light bulb needs replacing. See Care and Cleaning.
HOT AIR FROM
BOTTOM OF
APPLIANCE
• Normal air flow cooling motor. In the refrigeration process, it is
normal that heat be expelled in the area under the appliance.
Some floor coverings are sensitive and will discolor at these safe
and normal temperatures.
APPLIANCE
• Adaptive defrost keeps compressor running during door openings.
This is normal. The appliance will cycle off after the door remains
closed for two hours.
NEVER SHUTS OFF
BUT TEMPERATURES
ARE OK
• Normal operation in extreme temperatures.
ACTUAL
• Unit just plugged in. Allow 24 hours for the system to stabilize.
• Door open for too long. Allow 24 hours for the system to stabilize.
TEMPERATURE
NOT EQUAL TO
SET TEMPERATURE
• Warm contents added to appliance. Allow 24 hours for the system
to stabilize.
• Defrost cycle is in process. Allow 24 hours for the system to stabilize.
• Thermistor may be blocked, which can affect the overall temperature.
The thermistor is located on the right hand side just above the
third shelf.
TEMPERATURE
WILL NOT ADJUST
• Temperature may be in lockout mode. Press both + and – pads for
5 seconds to unlock the temperature.
• Thermistor may be blocked, which can affect the overall temperature.
The thermistor is located on the right hand side just above the
third shelf.
15
Notes
Fresh-Food Refrigerator
16
Notes
Fresh-Food Refrigerator
17
Notes
Fresh-Food Refrigerator
18
Consumer Services
Fresh-Food Refrigerator
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from
GE, we will be there. All you have to do is call—toll-free!
Whatever your question about any Monogram major appliance, GE Answer Center®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center® service is open
24 hours a day, Monday through Saturday.
GE Answer
Center®
In the USA:
800.626.2000
OR
Visit our Website at: monogram.com
In Canada, call 1.800.561.3344.
A GE consumer service professional will provide expert repair service, scheduled at a time that’s
convenient for you. Many GE Consumer Service company-operated locations offer you service
today or tomorrow, or at your convenience (7:00 a.m. to 10:00 p.m. weekdays, 8:00 a.m. to 6:00 p.m.
Saturday and Sunday). Our factory-trained technicians know your appliance inside and out—so most
repairs can be handled in just one visit. In Canada: Monday to Friday, 7:00 a.m. to 8:00 p.m. and
Saturday, 8:00 a.m. to 5:00 p.m. EDST.
In-Home
Repair
Service
In the USA:
800.444.1845
In Canada:
1.800.561.3344
GE offers Braille controls for a variety of GE appliances, and a brochure to
assist in planning a barrier-free kitchen for persons with limited mobility.
For
Customers
With Special
Needs…
Consumers with impaired hearing or speech who have access to a TDD or
a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322)
to request information or service.
In the USA:
800.626.2000
You can have the secure feeling that GE Consumer Service will still be there after your warranty
expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a substantial
discount. With a multiple-year contract, you are assured of future service at today’s prices.
Service
Contracts
In the USA:
800.626.2224
In Canada:
1.800.561.3344
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine Renewal
Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
Parts and
Accessories
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
In the USA:
800.626.2002
In Canada:
1.800.561.3344
19
Warranty
Fresh-Food Refrigerator
YOUR MONOGRAM FRESH-FOOD REFRIGERATOR WARRANTY
Staple sales slip or canceled check here. Proof of original
purchase date is needed to obtain service under warranty.
LIMITED ONE-YEAR WARRANTY
WHAT IS
For one year from date of original purchase, we will provide, free of charge, parts and service labor in your home
to repair or replace any part of the unit that fails because of a manufacturing defect.
COVERED
LIMITED FIVE-YEAR WARRANTY
For five years from date of original purchase, we will provide, free of charge, parts and service labor in your
home to repair or replace any part of the sealed refrigerating system (the compressor, condenser, evaporator
and all connecting tubing) that fails because of a manufacturing defect.
From the Date
of the Original
Purchase
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located in
an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge
or you may be required to bring the product to an Authorized GE Service location for service. In Alaska the
warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop
or for the service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care®
servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845.
In Canada: 800.561.3344. Please have your serial number and model number available when calling for service.
• Service trips to your home to teach you how
to use the product.
• Replacement of house fuses or resetting of circuit
breakers.
• Damage to the product caused by accident, fire,
floods or acts of God.
• Failure of the product if it is used for other than
its intended purpose or used commercially.
• Improper installation, delivery or maintenance.
WHAT IS NOT
COVERED
If you have an installation problem, contact
your dealer or installer. You are responsible
for providing adequate electrical, plumbing
and other connecting facilities.
• Replacement of the light bulbs, if included.
• Loss of food due to spoilage (in the USA only).
• Incidental or consequential damage caused
by possible defects with this appliance.
• Damage caused after delivery.
• Product not accessible to provide required
service.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in
this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or
fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state/province to province. To know what your legal rights are
in your state/province, consult your local or state/provincial consumer affairs office or your state’s Attorney
General.
Warrantor in USA: General Electric Company,
Louisville, KY 40225
Warrantor in Canada: Mabe Canada Inc.,
Burlington, Ontario
GE Consumer & Industrial
Appliances
General Electric Company
Louisville, KY 40225
ge.com
197D5891P011
49-60433-1
08-07 JR
Printed in Slovenia
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