JLFFW2004
frost free fridge freezer
Instruction manual
For the safety of life and property keep the
precautions of these user's instructions as the
manufacturer is not responsible for damages caused
by omission.
WARNING
A cut off plug inserted into a 13-amp socket is a serious
safety (shock) hazard. Please ensure the cut off plug is
disposed of safely.
Maintenance and Cleaning
The symbol
on the product or on its packaging
Before cleaning, always switch off the appliance and
disconnect from the electrical supply.
indicates that this product may not be treated as
household waste.
Check and clean the drain in the refrigerator
compartment for defrosted water regularly;if the drain is
blocked, water will gather in the bottom of the
refrigerator.
When unplugging always pull the plug from the mains
socket, do not pull on the cable.
Instead it shall be handed over to the applicable
collection point for the recycling of electrical and
electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent
potential negative consequences for the
environment and human health, which could
otherwise be caused by inappropriate waste
handling of this product. For more detailed
information about recycling of this product,
please contact your local city office, your
household waste disposal service or the shop
where you purchased the product.
Further information on cleaning is on page 18 of this
manual.
Service
This product should only be serviced by an authorised
engineer and only genuine spare parts should be used.
Under no circumstances should you attempt to repair
the appliance yourself. Repairs carried out by
inexperienced persons may cause injury or serious
malfunction.
Service Force are the authorised repair agents for John
Lewis branded domestic appliances.
Ecological hints
To save energy and help protect the environment, we
recommend that you follow these hints.
Do not install the appliance close to sources of heat such as
a boiler or radiator.
Locate the appliance in a well-ventilated room and make
sure that any air openings of the appliance are not
obstructed.
Pack all foods into airtight packages before placing them into
the freezer compartment.
Food, which is to be frozen (when cool), should be placed in
the fridge compartment before being transferred to the
freezer.
try to avoid keeping the door open for long periods or
opening the door too frequently as warm air will enter the
cabinet and cause the compressor to switch on
unnecessarily often.
Ensure there are no obstructions preventing the door from
closing properly.
Environmental information
After unpacking please dispose of the packaging with due
regard to safety and the environment.
Materials marked with the symbol
are recyclable.
Avoid damaging the cooling unit, especially at the rear near
the heat exchanger. Check with your local Council or
Environmental Health Office to see if there are facilities in
your area for recycling this appliance.
When the appliance is to be scrapped, cut off the power
supply cable and remove the door,to prevent young children
from being trapped inside.
This appliance does not contain gases, which could damage
the ozone layer, in either, its refrigerant circuit or insulation
materials.
3
Contents
Important safety information
Intallation
Description of the appliance
The Control Panel
Putting it into use
Display background colour
Controlling the temperature, setting
Using the refrigerator
Drawer
For the Installer
Installation
For the User
6
6
7
7
7
7
8
9
2
2
5
Technical Specifications
Unpacking
Cleaning
10
10
11
11
12
12
12
12
Positioning
Climate Classification
Change of door opening direction
Electrical connection
Shopping mode
Storing in foods the refrigerator
Storage time and temperature of foods 12
Using the freezer
13
13
13
13
14
15
16
16
16
16
16
17
18
Freezing
Storing in the freezer
How to make ice cubes
Storage time chart (refrigerator)
Storage time chart (freezer)
Maintenance and Cleaning
Defrosting
Regular cleaning
Internal cleaning
External cleaning
Something Not Working
Repairs - After Sales Service
Guide to the Instruction Manual
The following symbols will be found in the text to guide
you throughout the instructions:
Safety precautions
Warnings and information at this symbol serve
safety for you and your appliance.
Hints and tips
Environmental information
This appliance complies with the following
E.E.C. Directives:
73/23 EEC of 19.02.73 (Low Voltage Directive) and
subsequent modifications,
89/336 EEC
Compatibility
modifications.
of
03.05.89
(Electromagnetic
and subsequent
Directive)
4
Description of the appliance
A- Refrigerator
B - Freezer
1. Top with switch and indicator set
2. Lighting box
3. Glass shelves
14. Adjustable feet
15. Butter compartment lid
16. Egg tray
4. Bottle rack
17. Door shelf
5. Cooling surface
6. Defrost water drain
7. Glass shelf
18. Door gasket
19. Bottle shelf
20. Handles
8. Drawer
21. Ice tray
9. Rating plate
10. Air grid
11. Storing compartment(s)
12. Freezing compartment
13. Bottom plinth
22. Condenser
23. Defrost water outlet tube
24. Spacer
25. Evaporator tray
26. Compressor
27. Rollers
5
Installation
It is dangerous to alter the specifications or attempt
to modify this product in any way.
Care must be taken to ensure that the appliance
does not stand on the electrical supply cable.
Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
Technical Specifications
Dimensions
Width
Height
Depth
595 mm
2010 mm
632 mm
230V/50Hz
0,8 A
Power suply voltage
Rated current
Gross capacity
Refrigerator
Freezer
291 l
91 l
Net capacity
Refrigerator
Freezer
285 l
78 l
Freezing capacity
6 kg/24 h
1,025 kWh/24h
374 kWh/year
A
Energy consumption
Energy class, according to EU standards
Rising time
18 h
Noise Lc
42 dB
Weight
72 kg
Number of compressors
1
6
Unpacking
The appliance must always be transported in the
vertical position as indicated on the outside of the
packaging.
After each transportation the appliance must not be
switched on for approx. 2 hours.
To ensure the coolant gases settle.
Unpack the Fridge Freezer and check for any possible
damage. If the appliance is damaged please report this to the
John Lewis branch from which you purchased; in this case
please retain the packaging. Report possible damages
immediately to the place you bought it. In that case retain
packaging.
Cleaning
Levelling
When placing the appliance ensure that it stands level, to
prevent
vibration, excessive noise and to ensure the doors shut
correctly.
Level the appliance by turning the 2 adjustable feet at the
front of the Fridge Freezer.
Remove all adhesive tape and ties, which ensure the internal
fittings do not move during transportation.
Wash the inside of the appliance using lukewarm water and
mild detergent; using a soft cloth.
Further cleaning advice is given on page 18. wipe out the
inside of the appliance.
Positioning
The appliance should be located in a well ventilated, dry
room.To ensure correct operation the appliance should:
Not be exposed to direct sunlight.
Not be installed next to radiators, cookers or other
sources of heat.
Only be installed in a location where the ambient
temperature corresponds to the climate classification for
which the appliance is designed.
Climate Classification
The climate classification can be found on the rating plate;
which is located on the bottom left hand side of the fridge
compartment, see page 5' .
The table shows the correct operating ambient temperature
for each climate class.
When placing the refrigerator keep minimal
distances recommended in figure.
A: placing it under a wall-cupboard
B: placing it freely
Class of climate
Ambient temperature
+10…+32°C
SN
N
+16…+32°C
ST
+18…+38°C
If the temperature rises above or falls below the stated
ambient temperature for the climate class, the operation of
the appliance may be affected.
Ventilation
You should ensure that air could circulate freely around the
back and top of the cabinet. In the Instruction manual bag
there are two spacers which must be fitted to the top rear
corners. This will ensure a gap is maintained between the
Fridge Freezer and the wall.
Loosen the screws and insert the spacer under the screw
head, then re-tighten the screws.
7
Change of door opening direction
Should the location or handling demand it, door-opening
direction can be refitted from right-handed to left-handed.
Appliances on the market are right-handed.
Following operations are to be done on the basis of figures
and explanations:
1. To perform the operations listed below it is
recommended to ask another person for help while
performing the operations.
2. Disconnect the appliance from the electricity supply.
fig. 1.
3. Open the doors and dismount the double door hinge
(a,b) by removing the screws (2 pieces) (c). (fig. 2)
4. Take off the double door hinge (a,b,c) by gradually
removing it from the cabinet, slightly tilting both doors.
Do not forget to remove the plastic spacer (b) under
the hinge. (fig. 2)
5. Take off the refrigerator door by pulling it slightly
downwards.
6. Take off the freezer door by pulling it slightly upwards.
7. Unscrew the top door hinge pin (d) of the refrigerator
then screw it back on the other side. (fig. 1)
8. Remove the insert of the plinth (e) by a screwdriver.
(fig. 3)
9. Unmount the lower hinge pin (f) and its washer (h) and
mount them on the other side. (fig. 3)
fig . 2.
10. Replace the insert of the plinth (e) on the other side.
11. Remove the blanking pins (3 pieces) (n,k) of the double
door holder on the left side and put them to the other
side. (fig. 2)
12. Fit the pin of the double door hinge (m) into the left drill
of the freezer door. (fig. 2)
13. Fit the freezer door to the lower door hinge pin (f).
(fig. 3)
14. Fit the refrigerator door to the upper door hinge pin (d)
then slightly tilting both doors fit the pin of the double
door hinge (m) into the left drill of the refrigerator
door.
fig. 3.
15. Opening both doors fix the double door hinge onto the
left side using the screws (2 pieces) (c). Do not forget
to replace the plastic spacer (b) under the hinge. Be
careful that the door edges are parallel with the edge of
the top panel.
16. Put over the handles (r) on the other side and put the
plastic blanking pins (p) supplied in the plastic bag of this
instruction book into the holes set free. (fig. 4)
17. Put the appliance to its place, set it level, and apply to
voltage it.
In case you do not want to perform the procedures above,
call your local Service Force.Technicians will accomplish the
refitting expertly for charge.
fig. 4.
8
Electrical connection
Any electrical work required to install this appliance should
be carried out by a qualified electrician or competent
person.
WARNING: A cut off plug inserted into a
13 amp socket is a serious safety (shock)
hazard.
WARNING: THIS APPLIANCE MUST BE
EARTHED.
Ensure that the cut off plug is disposed of
safely.
Should the appliance power supply cable need
to be replaced, this must be carried out by a
Service Force agent (see page 18)
The plug must still be accessible after the
appliance has been installed.
The manufacturer declines any liability should
this safety measure not be observed.
The appliance should not be connected to
the electrical supply by means of an
extension cable
Before switching on, make sure the electricity supply voltage
is the same as that indicated on the appliance’s rating plate.
(See picture on page 5).
Permanent connection
The appliance is supplied with a 13amp plug supplied. In the
event of having to change the fuse in the plug supplied, a
13amp ASTA approved BS 1363/A fuse must be used.
In the case of permanent connection it is necessary that
you install a double pole switch between the appliance
and the electricity supply (mains), with a minimum gap of
3mm between the switch contacts and of a type suitable
for the required load in compliance with the current
electrical regulations.
Should the plug need to be replaced for any reason,proceed
as described below.The wires in the mains lead are coloured
in accordance with the following code:
Green andYellow
Blue
- Earth
- Neutral
- Live
The switch must not break the yellow and green earth
cable at any point.
Brown
If you fit your own plug, the colours of the wires in the
mains lead of your appliance may not correspond with the
markings identifying the terminals in your plug.
Proceed as follows:
1. Connect the Green and Yellow (earth) wire to the
terminal in the plug which is marked with the letter "E"
orthe earth symbol
or coloured green and yellow.
2. Connect the Blue (neutral) wire to the terminal in the
plug which is marked with the letter "N" or coloured black.
3. Connect the Brown (live) wire to the terminal in the
plug which is marked with the letter "L" or coloured red.
4. Upon completion there must be no cut, or stray strands
of wire present and the cord clamp must be secure over the
outer sheath.
9
The Control Panel
The following controls can be found under a cover in the
top frame:
A. On/Off button
Switches the appliance on and off.
B. Freezer thermostat knob
Used to set the temperature inside the freezer.
C.Temperature selection push button
Depress to see the temperatures shown on the LCD
display.
To display the refrigerator or freezer temperature, press
it once or twice, respectively.
See also the description of the temperature display.
D.Temperature display
See the description in the separate chapter.
E. Function selection/Alarm reset button
Used to select the super cooling and shopping modes.
The Modes are available as follows, pressing the button
once or more times:
Normal mode (default)
Super cooling mode
Shopping mode
Normal mode
The same button is used to reset acoustic alarm signal,
see the description on the display background colour.
F. Refrigerator thermostat knob
It is used to set the temperature inside the refrigerator.
Putting it into use
After connecting to the Electricity supply:
Press the "A" button.The backlight of the display turns on.
The applince is ready to use.
Pressing the "A" button again the appliance is off, but still
connected to the mains voltage.
10
The elements of the temperature display are as follows:
1.Ambient symbol
Seen when the digits show the ambient temperature.
2. Refrigerator symbol
Dark,when the digits show the refrigerator temperature.
3. Freezer symbol
Dark, when the digits show the freezer temperature.
4. Digits
By default the digits show the ambient temperature and
the ambient symbol is seen.
Display background colour
By default the display background is blue.
The digits can show also:
When ever a control button or knob is used the
background turns bright blue and remains so for a while.
The display background turns red, if the temperature
inside the freezer is too warm (alarm). If this is the case,
the digits blink the warmest temperature inside the
freezer, the high temperature symbol flashes and an
acoustic alarm signal is shown.
The medium temperature inside the refrigerator after
pressing the "C" button (refrigerator symbol is dark), for
a while.
The highest temperature inside the freezer after
pressing the "C" button twice (freezer symbol is dark),
for a while.
The temperature might be too warm in the following
cases:
Refrigerator temperature set (value is blinking) when
the "F" knob is rotated and for a while afterwards.
Immediately after switching on
The freezer door was left open for a longer time
Freezer temperature set (value is blinking) when the "B"
knob is rotated and for a while afterwards.
There is an operating trouble in the freezer
To switch the alarm sound off press the "E" button.The
display returns to showing the ambient temperature,
however the background remains red until the freezer
cools down properly.
5. Super cooling symbol
Visible, when the appliance runs in super cooling mode.
See also the chapteron freezing.
6. High temperature symbol
Should you press no button during alarm, press the "E"
button when the sound finishes to see the warmest
temperature reached during the alarm.
Visible, when the temperature in the refrigerator is too
high. See also the description on the display background
colour.
Controlling the temperature,
setting
TheThermostat will stop and start the cooling system as
frequently as is required to maintain the temperatures
set within the two compartments.
7. Shopping symbol
Visible, when the appliance runs in shopping cooling
mode. See also the chapter on using the refrigerator.
Temperature of the refrigerator and freezer can be set
by knobs "F" and "B", respectively.The set temperature is
seen blinking on the display.
For everyday use the setting in the refrigerator should be
+5°C; in the freezer the setting would be -18°C
recommended, or slightly colder.
Allow the appliance to run for a period of 24 hours
whenever the temperature setting is changed. This will
allow the temperature to stabilise inside the appliance.
The temperature within the refrigerator is influenced by
varying factors,the thermostat setting,the ambient room
temperature, the frequency that the door is opened and
closed and the quantity of food stored within.
When the coldest temperature possible is set -
when there are eases of increased demand e.g.
during heatwaves - the compressor may operate
continually. This does not cause damages to the
appliance.
11
Using the refrigerator
For adequate cooling developing interior air
Storing in the refrigerator
When placing the different kinds of food take into
consideration the sketch below in figure:
circulation is necessary. For this reason you are asked
not to cover the air circulation gaps behind the shelves (e.g.
with tray etc.).
1. Confectionery, ready-cooked foods, foods in
dishes, fresh meat, cold cuts, drinks
Do not put hot food into the refrigerator.
Allow it to reach room temperature naturally.
In this way unnnecessary frost building up can be
avoided.
2. Milk, dairy products, foods in dishes
3. Fruits, vegetables, salads
4. Cheese, butter
Foods can take over odours from each other.
So it is essential to put foods in closed dishes
or wrap them in cellophane, aluminium foil, grease-
proof paper or cling film before placing them into
the refrigerator. This way foods will keep their
moisture e.g. vegetables will not dry out after some
days.
5. Eggs
6. Yoghurt, sour cream
7. Small bottles, soft drinks
8. Big bottles, drinks
Drawer
The drawer is suitable for storing fruit and vegetables.
There is a separator inside the drawer that can be placed in
different position to allow for the subdivision best suited to
personal needs.
Storage time and
temperature of foods
The storage time chart at the end of the instruction
book gives information about storage time.
The storage time can not be determined exactly in
advance, as it depends on the freshness and handling of
the cooled food. That is why the storage time made
known is only informative.
If you do not want to use up deep-frozen foods bought
immediately they can be stored for about 1 day (until
defrosting) in the refrigerator.
Shopping mode
Before putting a bigger amount of food into the refrigerator
(e.g. when returning from shopping) press the function
selection button once or twice as occasion requires to
obtain shopping mode (the shopping mode symbol shown
on the display). In this manner the refrigerator reaches its
lowest possible temperature to cool down the bigger
amount of food.
To exit from shopping mode press the function selection
button again. Should you not do so, after a while the
refrigerator returns to automatic mode.
12
Using the freezer
Freezing
Storing in the freezer
The appliance can be used to freeze fresh food of quantity
specified on the data label. Freezing different products
should always be done after proper preparation as follows.
Press the function selection button once or twice as
occasion requires to obtain super freezing mode (the super
freezing mode symbol shown on the display).
Put the previously frozen food to another basket or baskets.
Put the fresh food into the lower basket, leaving enough
space for airflow.
It is practical to replace frozen products into the
basket(s) after freezing has finished. Doing this you could
make room in the freezing compartment for another
freezing. Intermediate freezing does not deteriorate
foods already stored.
In large quantities of food are to be stored, remove the
baskets except the lowermost one from appliance and
place food on the shelves.
Do not forget to keep to the storage time given
on the packaging of frozen products if you buy
them frozen.
It is safe to store quick-frozen, frozen foods only if
they have not dissolved even for a short time until
placing them into the freezer. If the deep-frozen food has
already dissolved, refreezing is not recommended, it has
to be used up as soon as possible.
Run the appliance this way for 24 hours.
To exit from super freezing mode press the function
selection button again. Should you not do so, after a while
the freezer returns to automatic mode.
Never freeze food in bigger quantity than
given in the 'Technical data' at the same time,
otherwise freezing will not be thorough and after
dissolving various deterioration may take place
(losing taste and aroma, lysing, etc.).
How to make ice cubes
Do not make ice during freezing preferably, because
making ice reduces freezing capacity.
To make ice cubes fill the enclosed ice cube tray with
water and put it to the frozen food compartment.Setting
thermostatic control knob to maximum position can
shorten preparing time. After finishing do not forget to
reset the thermostatic control to the suitable position.
Ready ice cubes can be taken out of the tray under
running water then twist or hit it.
13
Storage time chart (refrigerator)
Time and method of storage of fresh foods in the refrigerator
Foods
Storage time in days
Method of packaging
1
2
3
x
X
X
4
x
x
x
5
x
x
x
6
7
Raw meat
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
cling film, airtight
Cooked meat
Roasted meat
x
dish covered
dish covered
Raw minced meat
Roasted minced meat
Cold cuts,Vienna sausage
Fresh fish
dish covered
dish covered
cling film, cellophane, grease-proof paper
cling film, airtight
dish covered
X
X
x
X
X
x
x
x
x
x
x
x
x
Cooked fish
x
x
Fried fish
x
dish covered
Tinned fish, open
Fresh chicken
Fried chicken
Fresh hen
x
dish covered
cling film, airtight
dish covered
cling film, airtight
dish covered
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
x
x
x
x
x
x
X
X
x
x
x
X
X
X
X
X
x
X
x
X
x
x
x
x
x
x
x
X
x
x
x
Boiled hen
x
Fresh duck, goose
Roasted duck, goose
Butter unopened
Butter opened
Milk in a plastic bag
Cream
X
X
X
x
X
x
X
X
X
X
X
x
X
x
X
x
X
X
x
x
X
x
cling film, airtight
dish covered
original packaging
original packaging
original packaging
plastic box
x
X
x
x
Sour cream
x
X
x
x
X
x
X
x
x
X
x
X
x
x
X
plastic box
Cheese (hard)
Cheese (soft)
Curds
aluminium foil
cling film
cling film
Egg
Spinach, sorrel
Green peas, green beans
Mushroom
Carrot, roots
Bell-pepper
cling film
cling film
cling film
cling film
cling film
cling film
cling film
x
x
X
x
X
X
x
x
X
X
Tomato
Cabbage
X
X
X
x
X
x
Quickly rotting fruits (strawberry,
raspberry, etc.)
Other fruits
Tinned fruits opened
Cakes filled with cream
X
X
X
X
X
X
X
X
X
X
X
x
x
X
x
x
x
x
cling film
cling film
dish covered
dish covered
x
x
x
Notation:
X usual storage time
x possible storage time (concerns to really fresh product only)
14
Storage time chart (freezer)
Storage time of deep-frozen and frozen products
Foods
In the fresh food
compartment +2 - +7°C
In the **** frozen food
compartment -18°C
Vegetables:
green beans, green peas, mixed vegetables, marrow, corn, etc.
1 day
1 day
1 day
1 day
1 day
1 day
12 months
12 months
6 months
12 months
6 months
12 months
Ready-cooked foods:
vegetable dish, trimmings, with meat, etc.
Ready-cooked foods:
sirloin steaks,
Foods from potatoes, pasta:
filled pasta
Soups:
veg soup
Fruits:
cherrys
Meat:
chicken, duck, goose
fillets, tuna fish
Ice-cream
1 day
1 day
1 day
5 months
6 months
3 weeks
15
Maintenance and Cleaning
Ice will be seen to a greater degree on the back wall.
Once the heatwave has passed the refrigerator will
return to normal operations.
You must disconnect the appliance from the
electricity supply, before you can carry out any
cleaning or maintenance work.
Regular cleaning
Defrosting
Freezer
Disconnect the appliance from the electricity supply,
before you carry out any cleaning or maintenance work.
The freezer is Frost Free, defrosting is completly automatic.
The defrosted water will flow down a tube located at the
back of the appliance to a reservoir located over the
compressor (Motor). The heat from the compressor will
cause the water in the reservior to evaporate.
Refrigerator
The defrosting system in the refrigerator is "automatic
defrost" The refrigerator will defrost without any
intervention from the user.
The thermostat will interrupt the cooling cycle at regular
intervals and the temperature of the cooling surfaces will
increase to above 0'c and any ice crystals will defrost. Once
the temperature of the cooling surfaces reach +3' to +4'c
the thermostat control restarts the cooling cycle.The length
of the defrosting cycle will depend on the temperature in
side the refrigerator, the quantity of food stored and the
rooms ambient temperature.
The defrosted water will flow down to a channel located at
the bottom of the inside back wall and flow through an
outlet to a reservoir located over the compressor (Motor).
The heat from the compressor will cause the water in the
reservoir to evaporate.
Clean the equipment regularly.
Don't use detergents, abrasive or strongly
odorous cleaners, waxy polishing agents,
disinfectants or alcoholic products for cleaning
the equipment.
Pull out the wall plug of the equipment from the outlet.
Internal cleaning
Clean the internal parts of the equipment and the
accessories with warm water and Bicarbonate of Soda (5
ml to 0.5 litre of water).
Rinse and dry everything thoroughly.
Clean the door seal profile with clean water.
External cleaning
Clean the external parts of the equipment with warm
water and Bicarbonate of Soda (5 ml to 0.5 litre of
water).
Dust will build up on the condenser (the black grill at the
back of the appliance) and the reservoir; this can inhibit
the efficiency of the fridge freezer. It is recommended to
clean both on a six monthly basis.
After cleaning, reconnect the equipment to the mains
supply.
Check the outlet on a regular basis to ensure
it is clean and no foods or objects are
obstructing the flow of water.If the outlet is blocked,
water will gather at the bottom of the refrigerator.
If the defrosted water seeps into the insulation of
the refrigerator this could cause failure of the
insulation.
When the refrigerator is not
in use
Clean the water outlet with the pipe cleaner
supplied and stored in the outlet.
If the refrigerator is to be turned off for some time,
follow these steps.
Unplug the appliance.
Remove foods from the refrigerator.
Defrost and clean it as written before.
Defrost and clean as detailed above.
Trouble shooting
Changing the Light Bulb
Should the light fail to work you can change it as below:
Disconnect the appliance from the electricity supply.
Press the rear hook (1) and at the same time slide the
cover in the direction indicated by the arrow (2). So the
bulb can be replaced. (Bulb type:T 25 230-240V, 25 W,
E 14 thread)
After changing the bulb replace the cover, snap it in place
and plug the appliance back into the mains supply.
Clean the melting water outlet with the supplied pipe
scraper that can be seen in the figure.The pipe scraper has
to be stored in the outlet.
The most typical case of clogging up in the melting water
outlet when you put food wrapped in some paper into the
appliance and this paper contacts back plate of the
refrigerator and freezes to it. If you remove the food right
at this moment the paper will tear and it can cause clogging
up in the outlet by getting into it.
So you are asked to be careful - because of the above - when
placing foods wrapped in paper into the appliance.
It is possible during a heatwave that compressor will
operate continuously; during this time the defrosting
cycle will not work.
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Something Not Working
Certain problems are due to a lack of simple maintenance or oversights, which can be solved easily without calling out an
engineer.Please carry out the following checks before contacting the extended warranty administrators see Repairs -After
Sales Service.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
Symptom
Cause
Solution
It is too warm in the
refrigerator.
Thermostatic control can be set incorrectly.
If products are not cold enough or placed
incorrectly.
Set the thermostat knob to higher position.
Place the products to the appropriate place.
The door does not close tightly or it is not
shut properly.
Check if the door closes well and the
gasket is undamaged and clean.
Thermostatic control can be set incorrectly.
The door does not close tightly or it is not
shut properly.
It is too warm in the
freezer.
Set the thermostat knob to higher position.
Check if the door closes well and the
gasket is undamaged and clean.
Products in big quantity to be frozen were put
in.
Wait some hours and then check the
temperature again.
Products to be frozen are placed too closely to
each other.
Place the products in a way so that cold air
could circulate among them.
It is normal. During automatic defrosting frost
melts on the back plate.
The outlet of the chamber can be clogged up.
Products placed in can prevent water from
flowing into the collector.
The melting water outlet flows not into the
evaporative tray above the compressor.
Water flows at the back
plate of the refrigerator.
Water flows into the
chamber.
Water flows onto the
floor.
Clean the outlet.
Replace the products so that they can not
touch the back plate directly.
Put the melting water outlet to the
evaporative tray.
Wrap the products better.
Check if the doors close well and the
gaskets are undamaged and clean.
Products are not wrapped properly.
Doors are not shut properly or do not close
tightly.
There are too much frost
and ice.
Set the thermostat knob to a position that
gives higher temperature.
The thermostatic control can be set
incorrectly.
The compressor operates
continually.
Set the thermostat knob to a position that
gives higher temperature.
The thermostatic control is set incorrectly.
Check if the doors close well and the
gaskets are undamaged and clean.
Doors are not shut properly or do not close
tightly.
Wait some hours and then check the
temperature again.
Put food at max. room temperature.
Products in big quantity to be frozen were put
in.
Too warm food was put in.
Try to reduce the temperature in the room
where the appliance stands.
The appliance is in too warm place.
Connect the mains plug properly.
The appliance does not
work at all. Neither
cooling, nor lighting works.
Plug is not connected to the mains socket
properly.
The fuse burnt out.
Change the fuse.
The thermostatic control is not on.
Start the appliance according to
instructions in chapter 'Putting it into use'.
Call an electrician.
There is no voltage in the mains socket. (Try to
connect another appliance into it.)
The appliance is not supported properly.
Check if the appliance stands stable (all the
four feet should be on the floor).
The appliance is noisy.
In as much as the advice does not lead to result, call the nearest brand-mark service.
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Repairs - After Sales Service
In the unlikely event of your appliance requiring service, or
if you wish to purchase spare parts, please contact our
extended warranty administrators by telephoning:
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should service this
product, and only genuine spare parts should be used.
0870 010 7887
Under no circumstances should you attempt to repair
They will give you details for your local Service Force
Centre.
the machine yourself.
Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local Service Force Centre.
Before calling out an engineer, please ensure you have read
the details under the heading “Something Not Working”.
An authorised service engineer always insist on genuine
spare parts.
When you contact your local Service Force Centre you will
need to give the following details:
1.Your name, address and post code
2.Your telephone number
3. Clear and concise details of fault
4.The purchase date found on your receipt.
5.The model and serial number of the appliance (found on
the rating plate - see picture on page 5)
So that you always have these numbers at hand, we
recommend you to make a note of them here:
Mod. :. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .
PNC :. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S.N. :. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Your Fridge - Freezer is covered by a 3 year parts
and labour guarantee (see separate details given at
point ofsale). Please retain your purchase receipt
safely for the service engineer to verify the purchase
details.
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