®
Using PARTNER
Voice Messaging
This booklet contains instructions for using the PARTNER
Voice Messaging system Release 2.0, Release 3.0, and later.
585-322-705
Comcode 108520131
Issue 1
June 2000
Getting Started
After you have logged in, you can choose any of the
following options:
Options
Press:
To:
Get messages.
Change personal greeting.
Change password.
Change Call Answer Mode. *
Transfer to another extension.
Return to login prompt.**
Hints:
• To delete a message, press
.
• To rewind five seconds and replay a message
that you are listening to, press .*
• To fast forward (skip ahead) five seconds in a
message, press .*
• To return to the mailbox activity menu, press
.
• To return to the login prompt after leaving a
message, press
.**
** Available only with Release 3.0 or later.
** Available only with Release 3.0 (R3L) or later.
Consult your System Manager.
Your Messages
Listening
to
Messages
1. Log into PARTNER Voice Messaging.
2. Press to get messages.
The header plays.
3. Do one of the following:
• Press to play the message. (New messages play
before old messages in the order in which they
were received.)
• Press to skip the message. (The message will
remain as "new" until you listen to the body of
the message.)
Note: While the message plays, you can press
to rewind five seconds and play, or press
to fast forward five seconds and play (Release
3.0 or later).
4. After the message plays, do any of the following:
• Press
to replay the current message header.
Go back to Step 3.
• Press
to replay the current message.
Repeat Step 4.
• Press
to delete the message. Go back
to Step 3.
• Press
to skip the message and go to the next
message header. Go back to Step 3.
Note: If you press after listening only to
the message header of a new message, the
message remains as a new message. If you
listen to all or part of the message and do not
delete it, the message is saved in your mailbox
as an old message.
Using Dial Code/Button Features
Call PARTNER Voice
or programmed
Messaging
Voice Mail Auto Dial button
Turn voice mail coverage on
and off
Programmed VMS Cover
button
Send calls to your mailbox
without ringing your
extension first
Programmed DND button
(and VMS cover button, if
applicable) and VMS
Coverage must be on
Transfer callers to another
subscriber's mailbox
or programmed
Voice Mailbox Transfer
button, then dial the
extension number
Personalizing Your Mailbox
Choosing
Call
Answer
Mode
(Release 3.0
or later)
Call Answer Mode determines whether the system
allows callers to leave a message after listening to
your personal greeting. Your mailbox is factory set to
allow callers to leave a message after listening to
your personal greeting (Record Mode).
You can change your mailbox to Answer-Only Mode
when you cannot respond to messages left in your
mailbox for an extended period of time. Although
callers will be unable to leave a message, five seconds
after hearing your personal greeting, they have the
option to transfer to the receptionist or another
extension for assistance before the system
disconnects the call.
1. Log into PARTNER Voice Messaging.
2. Press
to choose Call Answer Mode.
3. Do one of the following:
• Press
• Press
for Record Mode.
for Answer-Only Mode.
Recording
Your
Personal
Greeting
You can record a personal greeting of approximately
one minute. Keep in mind that the Call Answer Mode
(Release 3.0 or later) specified for your mailbox
determines the options available to callers hearing
your personal greeting, so you may want to prompt
callers accordingly.
When your mailbox is set to Record Mode, callers
hearing your personal greeting can do the following:
• Leave a message after listening to your personal
greeting.
• Enter
while listening to your personal
greeting to transfer to another extension.
• Enter at any time to transfer to the receptionist.̈
Personalizing Your Mailbox
Recording
Your
Personal
Greeting
(continued)
When your mailbox is set to Answer-Only Mode,
callers must do one of the following within five
seconds after your personal greeting has finished
playing:
• Enter
greeting to transfer to another extension.
• Enter at any time to transfer to the
while listening to your personal
receptionist.
1. Log into PARTNER Voice Messaging.
2. Press
to administer your personal greeting.
to record your personal greeting and lift
3. Press
the handset.
4. After the tone, record your personal greeting.
Example: “This is Joe Conlin. I'm in the office
today but away from my desk. To transfer to
another extension, press
now. If you would
like to talk to the receptionist, press . Otherwise,
please leave your name, phone number, and a
brief message at the sound of the tone.”
5. Press
after recording.
6. Choose an option:
• Press
• Press
• Press
to approve the greeting.
to play back the greeting. Repeat Step 6.
to re-record the greeting. Go to Step 4.
• Press 7 to exit. This action restores the factory-
set prompt.
Note: If you hang up before saving your
personal greeting, the system returns to the
factory-set personal greeting.
Personalizing Your Mailbox
Changing
Your
Password
1. Log into PARTNER Voice Messaging.
2. Press to change your password.
3. Enter four digits for the new password and
press
4. Enter the new four-digit password again and
press
.
.
Notes
To order additional
PARTNER Voice Messaging
User’s Guides, please call
800-457-1235 and
Copyright 2000
Lucent Technologies
All Rights Reserved
reference document
number 585-322-705.
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