Miele Freezer F 12020 S User Manual

Operating and installation instructions  
Freezer  
F 12020 S  
en - GB  
To avoid the risk of accidents or  
damage to the appliance, it is  
essential to read these operating instructions  
before it is installed or used for the  
first time.  
M.-Nr. 07 297 230  
 
Contents  
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Cleaning the outer casing, the interior and accessories . . . . . . . . . . . . . . . . . . . . 25  
Ventilation gaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Door seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Metal grille at the back of the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Noises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
After Sales / Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Electrical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Electrical connection U.K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Climate range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Aligning the appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Appliance dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Changing the door hinging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Changing over the door handle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
 
Guide to the appliance  
eSuper freeze indicator light  
aOn/Off button  
fTemperature display  
bSuper freeze button  
cAlarm off button  
gTemperature selector buttons  
(+ for warmer; – for colder)  
dSafety lock indicator light  
aFreezer drawers  
4
 
Caring for the environment  
Disposal of the packing  
material  
Disposal of your old appliance  
Electrical and electronic appliances  
often contain materials which, if  
handled or disposed of incorrectly,  
could be potentially hazardous to  
human health and to the environment.  
They are, however, essential for the  
correct functioning of your appliance.  
Please do not therefore dispose of your  
old appliance with your household  
waste.  
The transport and protective packing  
has been selected from materials which  
are environmentally friendly for  
disposal, and can normally be  
recycled.  
Ensure that any plastic wrappings,  
bags etc. are disposed of safely and  
kept out of the reach of babies and  
young children. Danger of suffocation!  
Rather than just throwing these  
materials away, please ensure that they  
are recycled.  
Please dispose of it at your local  
community waste collection / recycling  
centre or contact your dealer for  
advice. Ensure that it presents no  
danger to children while being stored  
for disposal.  
It should be unplugged or  
disconnected from the mains electricity  
supply by a competent person.  
Take care not to damage the pipework  
at the back of it before or during  
transportation to an authorised  
collection depot.  
In this way, refrigerant in the pipework  
and oil in the compressor will be  
contained, and will not leak out into the  
environment.  
5
 
Warning and Safety instructions  
Correct application  
This appliance complies with all  
relevant local and national safety  
requirements. Improper use can,  
however, present a risk of both  
personal injury and material  
damage.  
This appliance is intended for  
~
domestic use only, to store deep frozen  
food, freeze fresh food, and to make  
ice.  
Any other usage is not supported by  
the manufacturer and could be  
dangerous. The manufacturer cannot  
be held liable for damage resulting  
from incorrect or improper use or  
operation.  
To avoid the risk of accidents and  
damage to the appliance, please  
read these instructions carefully  
before installation and before using  
it for the first time. They contain  
important notes on the installation,  
safety, operation and care of the  
appliance.  
This appliance is not intended for  
~
use by persons (including children)  
with reduced physical, sensory or  
mental capabilities, or lack of  
experience and knowledge, unless they  
are supervised whilst using it, or have  
been shown how to use it by a person  
responsible for their safety.  
Keep these instructions in a safe  
place and pass them on to any  
future user.  
Safety with children  
This appliance is not a toy! To avoid  
~
the risk of injury, do not allow children  
to play with it or near it, or to play with  
the controls. Neither should they be  
allowed to swing on the door. Please  
supervise young children whilst you are  
using it. Older children may only use  
the appliance when its operation has  
been clearly explained to them and  
they are able to use it safely,  
recognising the dangers of misuse.  
6
 
Warning and Safety instructions  
Technical safety  
The more coolant there is in an  
~
appliance, the larger the room it should  
be installed in. In the event of a  
leakage, if the appliance is in a small  
room, there is the danger of  
Before setting up the appliance,  
~
check it for any externally visible  
damage. Do not install and use a  
damaged appliance.  
combustible gases building up.  
A damaged appliance is dangerous.  
For every 8 g of coolant at least 1 m3 of  
room space is required. The amount of  
coolant in the appliance is stated on the  
data plate inside the appliance.  
If the connection cable is faulty it  
~
must only be replaced by a service  
technician authorised by the  
manufacturer to protect the user from  
danger.  
Safe operation of the appliance is  
~
only assured if it has been installed and  
connected in accordance with these  
This appliance contains the coolant  
~
Isobutane (R600a), a natural gas which operating and installation instructions.  
is environmentally friendly. Although it  
Before connecting the appliance,  
~
is flammable, it does not damage the  
make sure that the connection data on  
ozone layer and does not increase the  
the data plate (voltage and connected  
greenhouse effect. The use of this  
load) match the mains electricity  
coolant has, however, led to a slight  
supply.  
increase in the noise level of the  
This data must correspond in order to  
appliance. In addition to the noise of  
avoid the risk of damage to the  
the compressor, you might be able to  
appliance. Consult a qualified  
hear the coolant flowing around the  
electrician if in any doubt.  
system. This is unavoidable, but does  
not have any adverse effect on the  
performance of the appliance.  
Care must be taken during the  
transportation and installation of the  
appliance that no parts of the cooling  
system are damaged. Leaking coolant  
can damage the eyes.  
Do not connect the appliance to the  
~
mains electricity supply by a  
multi-socket unit or an extension lead.  
These do not guarantee the required  
safety of the appliance (e.g. danger of  
overheating).  
In the event of any damage:  
- avoid open flames and anything which  
creates a spark,  
- disconnect from the mains,  
- air the room in which the appliance is  
located for several minutes and  
- contact the Service Department for  
advice.  
7
 
Warning and Safety instructions  
The electrical safety of this  
The appliance must be isolated from  
~
~
appliance can only be guaranteed  
when continuity is complete between it  
and an effective earthing system which  
the electricity supply during installation,  
maintenance and repair work.  
The appliance is only completely  
complies with current local and national isolated from the electricity supply  
safety regulations. It is most important  
that this basic safety requirement is  
present and tested regularly, and  
where there is any doubt, the  
when:  
– it has been switched off at the socket  
and the plug has been withdrawn, or  
household wiring system should be  
inspected by a qualified electrician.  
The manufacturer cannot be held liable  
for damage or injury caused by the lack  
of or inadequacy of an effective  
– the fuse from the fused spur  
connection unit has been withdrawn,  
or  
– the mains fuse has been  
disconnected, or  
earthing system (e.g. electric shock).  
– the screw-out fuse has been  
removed (in countries where this is  
applicable).  
Installation, maintenance and  
~
repairs may only be carried out by a  
suitably qualified and competent  
person in strict accordance with current  
national and local safety regulations.  
Repairs and other work by unqualified  
persons could be dangerous. The  
manufacturer cannot be held liable for  
unauthorised work.  
Faulty components must only be  
~
replaced by genuine Miele original  
spare parts. The manufacturer can only  
guarantee the safety of the appliance  
when Miele replacement parts are  
used.  
This appliance may only be used in  
While the appliance is under  
~
~
mobile installations such as ships if a  
risk assessment of the installation has  
been carried out by a suitably qualified  
engineer.  
guarantee, repairs should only be  
undertaken by a service technician  
authorised by the manufacturer.  
Otherwise the guarantee will be  
invalidated.  
In countries where there are areas  
~
which may be subject to infestation by  
cockroaches or other vermin, pay  
particular attention to keeping the  
appliance and its surroundings in a  
clean condition at all times. Any  
damage which may be caused by  
cockroaches or other vermin will not be  
covered by the guarantee.  
8
 
Warning and Safety instructions  
Correct use  
Do not operate any electrical  
~
equipment (e.g. an electric ice-cream  
Never handle frozen food with wet  
~
maker) inside the appliance. Danger of  
sparking and explosion.  
hands. Your hands may freeze to the  
frozen food. Danger of frost burn.  
Do not store cans or bottles  
~
Do not take ice cubes out with your  
~
containing carbonated drinks or liquids  
which could freeze in the freezer. The  
cans or bottles could explode.  
Danger of injury and damage to the  
appliance.  
bare hands and never place ice cubes  
or ice lollies in your mouth straight from  
the freezer.  
The very low temperature of the frozen  
ice or lollies can cause frost burn to the  
lips and tongue.  
When cooling drinks quickly in the  
~
freezer, make sure bottles are not left in  
for more than one hour, otherwise they  
could burst, resulting in injury or  
damage.  
Do not refreeze thawed or partially  
~
thawed food.  
Defrosted food should be used up as  
quickly as possible, as food soon loses  
its nutritional value and goes off.  
Defrosted food may only be re-frozen  
after it has been cooked.  
Do not use sharp edged objects to  
~
– remove frost and ice,  
– separate frozen foods or remove ice  
trays.  
Observe the "use by" dates given on  
~
food to avoid the risk of food poisoning.  
Storage times will depend on several  
factors, including the freshness and  
quality of the food as well as the  
temperature at which it is stored. Follow  
the instructions given on food  
They will damage the evaporator,  
causing irreversible damage to the  
appliance.  
Do not use any oils or grease on the  
~
door seal, as these will cause the seal  
to deteriorate and become porous with  
time.  
manufacturer's packaging on storage  
conditions required, as well as the “use  
by” date.  
Do not block the ventilation gaps in  
~
Do not store explosive materials in  
~
the appliance as this would impair the  
efficiency of the appliance, increase the  
electricity consumption and could  
cause damage to the appliance.  
the appliance or any products  
containing propellants (e.g. spray  
cans). Thermostats switching on may  
produce sparks which could present a  
fire hazard. Flammable compounds  
could explode.  
9
 
Warning and Safety instructions  
The appliance is designed for use  
Disposal of your old appliance  
~
within certain climate ranges (ambient  
temperatures), and should not be used  
outside this range. The climate range  
for your appliance is stated on the data  
plate inside the appliance.  
Before disposing of an old  
~
appliance, first make the door latch or  
lock unusable.  
This way you will prevent children from  
accidentally locking themselves in and  
endangering their lives.  
Installing it in a room with too low an  
ambient temperature, e.g. a garage,  
can lead to the appliance switching off  
for longer periods so that it cannot  
maintain the required temperature.  
Be careful not to damage any part of  
~
the pipework whilst awaiting disposal,  
e.g. by  
Do not place electric heaters or  
– puncturing the refrigerant channels  
in the evaporator.  
~
candles in the appliance to defrost it.  
These can damage the plastic parts.  
– bending any pipework.  
Do not use defrosting sprays or  
~
– scratching the surface coating.  
de-icers, as they might contain  
substances which could damage the  
plastic parts or which could cause a  
build-up of gases and pose a danger to  
health.  
Splashes of refrigerant can damage the  
eyes.  
The manufacturer cannot be held  
liable for damage caused by  
non-compliance with these Warning  
and Safety instructions.  
Do not use a steam-cleaning  
~
appliance to defrost or clean this  
appliance. Steam could reach the  
electrical components and cause a  
short circuit.  
10  
 
How to save energy  
Normal energy  
consumption  
Increased energy  
consumption  
Installation site  
In a ventilated room.  
In an enclosed, unventilated room.  
In direct sunlight.  
Protected from direct sunlight.  
Not situated near to a heat source Situated near to a heat source  
(radiator, oven).  
(radiator, oven).  
Where the ideal ambient room  
temperature is approx. 20°C.  
Where there is a high ambient  
room temperature.  
Temperature setting with  
a thermostat which is  
approximate  
With a medium setting of 2 to 3.  
With a high setting: the lower the  
temperature in the compartment,  
the higher the energy  
(set in stages).  
consumption.  
Temperature setting with  
a thermostat which is  
exact to the degree  
(digital display).  
Cellar section 8 to 12°C  
On appliances with winter setting,  
please make sure that the winter  
setting is switched off when the  
ambient temperature is warmer  
than 16 °C.  
Refrigerator section 4 to 5 °C  
PerfectFresh zone just above 0 °C  
Freezer section -18°C  
Wine storage section 10 to 12 °C  
Only open the doors when  
Use  
Frequent opening of the doors for  
necessary and for as short a time long periods will cause a loss of  
as possible.  
coldness.  
Store food in an organised way.  
If food is not stored in an  
organised way, searching for an  
item will mean the door is open for  
longer.  
Allow hot food and drinks to cool  
down before placing them in the  
appliance.  
Placing hot food in the appliance  
will cause the compressor to run  
for a long time, as the appliance  
will have to work harder to lower  
the temperature.  
Store food covered or packaged. The evaporation or condensation  
of liquids will cause a loss of  
coldness in the refrigerator.  
Place frozen food in the  
refrigerator to defrost.  
Do not over-fill the appliance to  
allow air to circulate.  
Defrosting  
Defrost the freezer compartment  
when a layer of ice 0.5 cm thick  
has built up.  
A layer of ice hinders the cold  
from reaching the frozen food, and  
causes an increase in energy  
consumption.  
11  
 
Switching on and off  
Before using for the first time  
Cool pack  
^ Clean the inside of the appliance and Place the cool pack in the top drawer of  
the accessories with lukewarm water  
and a little washing-up liquid, and  
then dry with a soft cloth.  
the freezer. The cool pack will be at its  
most effective after it has been in the  
freezer for approx. 24 hours.  
Important:  
Switching off  
To ensure the correct functioning of  
the appliance, let it stand for  
between 1½ and 2 hours after  
transporting it to its final location  
before connecting it to the mains.  
^ Press the On/Off button for approx. 2  
seconds.  
Switching on  
The temperature display will go out and  
the cooling process will be switched  
off. If this does not happen, then the  
safety lock has been activated.  
^ Press the On/Off button.  
Safety lock  
Bars will light up in the temperature  
display.  
The safety lock can be activated to  
prevent the appliance being switched  
off inadvertently.  
The appliance will start cooling.  
To enable the temperature to get  
sufficiently cold inside the appliance,  
allow the appliance to run for a few  
hours before placing food in it.  
To activate the safety lock  
^ Press and hold the Super freeze  
button for approx. 5 seconds.  
The SF indicator light will start to flash  
and a c will appear in the temperature  
display.  
^ Then press the Super freeze button  
again.  
12  
 
Switching on and off  
Switching off for longer  
periods of time  
If the appliance is not going to be used  
for a longer period of time, e.g. whilst  
on holiday:  
^ You can now choose between ; 0  
and ; 1 by pressing the temperature  
selector buttons:  
^ switch the appliance off,  
0: the safety lock is de-activated,  
1: the safety lock is activated.  
^ switch off at the wall socket and  
withdraw the plug,  
^ Press the Super freeze button to save  
the setting.  
^ defrost and clean the appliance out,  
and  
The safety lock indicator light X will  
light up when the safety lock has been  
activated.  
^ leave the door ajar to air the  
appliance.  
If, during a long absence, the  
appliance is switched off but not  
cleaned out and the door is left shut,  
there is a danger of mould and  
odours building up inside the  
appliance.  
^ Press the On/Off button to come out  
of setting mode.  
If you do not do this, the electronics will  
switch over to normal operation  
automatically after a couple of minutes.  
13  
 
The correct temperature  
It is very important to set the correct  
temperature for storing food in the  
appliance. Micro-organisms will cause  
food which is not stored at the correct  
temperature to deteriorate rapidly.  
Setting the temperature  
The temperature inside the appliance  
can be selected by pressing the +/-  
buttons.  
Temperature influences the growth rate Press the  
of these micro-organisms. Reducing  
the temperature reduces their growth  
rate.  
To freeze fresh food and to store frozen  
food for a long time, a temperature of  
-18 °C is required. At this temperature  
the growth of micro-organisms is  
generally halted. As soon as the  
+ button: to raise the temperature  
(it gets warmer)  
– button: to reduce the temperature  
(it gets cooler).  
temperature rises above -10 °C, the  
micro-organisms become active in the  
food again so that it cannot be kept as  
long. For this reason, partially defrosted  
or defrosted food must not be re-frozen.  
Food may be re-frozen once it has  
been cooked, as the high temperatures  
achieved when cooking destroy most  
micro-organisms.  
The temperature being set will flash in  
the display.  
When pressing the buttons, the  
following information shows in the  
display:  
– When first pressed, the last  
temperature selected flashes.  
– Each subsequent press of the button  
adjusts the temperature shown in  
1 °C steps.  
The temperature in the appliance will  
rise:  
– the more often the door is opened  
and the longer it is kept open,  
– Keeping the button pressed in  
adjusts the temperature continually.  
– if too much food is stored in it at  
once,  
Approx. 5 seconds after letting go of  
the button, the current actual  
temperature of the freezer is  
automatically shown.  
– the warmer the food is which is being  
put into it,  
– the higher the ambient temperature  
surrounding the appliance.  
The appliance is designed for use in  
specific ambient temperatures  
(climate ranges). Do not use in  
ambient temperatures for which it is  
not designed.  
14  
 
The correct temperature  
If you have adjusted the temperature,  
wait for approx. 6 hours if the  
appliance is not very full and for  
approx. 24 hours if the appliance is  
full before checking the temperature  
display as it will take this long for the  
display to give an accurate reading. If,  
after this time, the temperature is still  
too high or too low, you will need to  
adjust it again.  
This loss of coldness is no cause for  
concern in the following circumstances:  
– when the door has been left open for  
a while, e.g. for removing or storing a  
large amount of food,  
– when fresh food is being frozen.  
As soon as the temperature has fallen  
to approx. -10 °C, the temperature  
display ceases to flash and lights up  
constantly.  
Temperature range  
However, if the temperature remains  
above -18 °C for a long time, check that  
the frozen food has not started to  
defrost. If it has, make sure that the  
food is safe to use and, if it is, then use  
it as soon as possible.  
The temperature can be adjusted from:  
-14 °C to -28 °C  
The ambient temperature in the room  
and the installation location can affect  
the time it takes for the appliance to  
reach the lowest temperature. If the  
ambient temperature is too high, the  
appliance may not reach the lowest  
temperature.  
Temperature display brightness  
The appliance is supplied with the  
brightness of the temperature display  
set as low as possible. However, if the  
door is opened, a setting changed or if  
the alarm is sounding, the temperature  
display will appear much brighter.  
Temperature display  
During normal operation, the  
temperature display on the control  
panel shows the temperature in the  
warmest part of the appliance.  
The level of brightness can be  
adjusted:  
If the temperature in the appliance is  
not within the range that the appliance  
is able to display (below 0°C), only bars  
will light up in the temperature display.  
^ Press and hold the Super freeze  
button for approx. 5 seconds.  
The temperature display will flash if  
– a different temperature is being set,  
The SF indicator light will start to flash  
and a C will appear in the temperature  
display.  
– the temperature has risen too much,  
as a warning that the appliance is no  
longer cold enough.  
15  
 
The correct temperature  
^ Press one of the temperature selector  
buttons until a ^ appears in the  
display.  
^ Then press the Super freeze button  
again.  
^ The brightness of the display can be  
changed by pressing the  
temperature selector buttons.  
The range is from 1 to 5:  
1: dimmest setting,  
5: brightest setting.  
^ Press the Super freeze button to save  
the setting.  
^ Press the On/Off button to come out  
of setting mode.  
If you do not do this, the electronics will  
switch over to normal operation  
automatically after a couple of minutes.  
16  
 
Alarm  
Your appliance has been fitted with a  
warning system which ensures that the  
temperature in the freezer cannot rise  
unnoticed.  
Activating the alarm system  
The warning system works  
automatically once the temperature in  
the freezer is cold enough.  
Temperature alarm  
Switching the alarm off early  
An alarm will sound and the  
As soon as the temperature in the  
freezer has dropped sufficiently, the  
alarm switches off and the temperature  
display stops flashing and lights up  
constantly. However, if the noise  
disturbs you, you can switch the alarm  
off before this if you wish.  
temperature display will flash if the  
temperature becomes too warm.  
The alarm will sound and the  
temperature display will flash,  
– if the freezer door has been left open  
for a while, e.g. in order to load,  
re-arrange or take food out.  
– when freezing large amounts of food  
at once.  
^ Press the alarm off button.  
– the appliance has been switched off  
for an extended period, and is  
switched on again.  
The alarm will stop. The temperature  
display will continue to flash until the  
set temperature has been reached.  
The display then stops flashing and  
lights up constantly. The alarm  
system is now ready should it be  
needed again.  
17  
 
Super freeze  
Super freeze  
Switching off Super freeze  
Switch the Super freeze function on  
before putting fresh food into the  
freezer.  
Depending on the amount of food  
placed in the freezer, the Super freeze  
function will switch off automatically  
after a minimum of 30 hours and a  
maximum of 65 hours. The indicator  
light goes out and the appliance  
continues running at normal power.  
This helps food to freeze quickly and  
retain its nutrients, vitamins, flavours  
and appearance.  
Exceptions:  
To save energy the Super freeze  
function can be switched off once a  
constant temperature of -18°C or  
colder has been reached in the freezer.  
– when placing food in the freezer that  
is already frozen.  
– when freezing less than 2 kg fresh  
food daily.  
^ Press the Super freeze button.  
The Super freeze indicator light SF goes  
out, and the appliance continues  
running at normal power.  
Switching on Super freeze  
When freezing small quantities of food  
in the freezer, the Super freeze function  
should be switched on 6 hours before  
loading the freezer. When freezing the  
maximum load of food the Super  
freeze function should be switched on  
24 hours before loading the freezer.  
^ Press the Super freeze button.  
The Super freeze indicator light SF  
comes on.  
The temperature in the freezer falls, and  
the freezer operates on the coldest  
setting.  
18  
 
Freezing and storing food  
Maximum freezing capacity  
Storing frozen food  
To ensure that fresh food placed in the  
freezer freezes through to the core as  
quickly as possible, the maximum  
freezing capacity must not be  
When buying frozen food to store in  
your freezer, check  
– that the packaging is not damaged,  
– the use-by date,  
exceeded. The maximum freezing  
capacity for freezing within a 24-hour  
period is given on the data plate  
“Freezing capacity ....kg/24 hrs”.  
– the temperature at which the frozen  
food is being stored in the shop. The  
length of time it can be kept is  
The maximum freezing capacity given  
on the data plate has been calculated  
according to DIN EN ISO 15502 Stan-  
dard.  
reduced if it has been stored at a  
temperature warmer than -18 °C.  
^ Buy frozen food once you have  
finished the rest of your shopping,  
and wrap it in newspaper or use a  
cool bag or cool box to transport it.  
Freezing fresh food  
Fresh food should be frozen as quickly  
as possible. This way the nutritional  
value of the food, its vitamin content,  
appearance and taste are not impaired.  
^ Store it in the freezer as soon as  
possible.  
Never re-freeze partially or fully  
defrosted food. Consume defrosted  
food as soon as possible as it will  
lose its nutritional value and spoil if  
left for too long. Defrosted food may  
only be re-frozen after it has been  
cooked.  
Food which takes a long time to freeze  
will lose more water from its cells, which  
then shrink.  
During the defrosting process, only  
some of this water is reabsorbed by the  
cells; the rest collects around the food.  
If food is frozen quickly, the cells have  
less time to lose moisture, so they  
shrink less.  
As there is not so much moisture, it is  
easier for the food to reabsorb it during  
the defrosting process, and very little  
water collects around the defrosted  
food.  
19  
 
Freezing and storing food  
Home freezing  
lightly before freezing, but care  
should be taken as the taste of some  
spices alters when frozen.  
Only freeze fresh food which is in good  
condition.  
– Do not place hot food or drinks in the  
freezer. This causes already frozen  
food to thaw and increases the  
energy consumption considerably.  
Allow hot food and drinks to cool  
down before placing them in the  
freezer.  
Hints on home freezing  
– The following types of food are  
suitable for freezing:  
Fresh meat, poultry, game, fish,  
vegetables, herbs, fresh fruit, dairy  
products, pastry, leftovers, egg  
yolks, egg whites and a range of  
pre-cooked meals.  
Packing  
^ Freeze food in portions.  
– The following types of food are not  
suitable for freezing:  
Suitable packing material  
- plastic freezer film  
- freezer bags  
Grapes, lettuce, radishes, sour  
cream, mayonnaise, eggs in their  
shells, onions, whole raw apples and  
pears.  
- freezer containers  
- aluminium foil  
– To retain colour, taste and vitamin C,  
vegetables should be blanched after  
they have been trimmed and  
washed.  
Unsuitable packing material  
- wrapping paper  
- grease-proof paper  
- cellophane  
To blanch: bring a large saucepan of  
water to the boil and immerse the  
vegetables in the fast boiling water  
for 2-3 minutes, depending on  
variety. Remove, and plunge into  
ice-cold water to cool quickly. Drain  
and pack ready for freezing.  
- dustbin liners  
- plastic carrier bags  
^ Expel as much air as possible from  
bags etc. before sealing them, to  
prevent freezer-burn on food.  
^ Close the packaging tightly with  
- rubber bands  
– Lean meat freezes better than fatty  
meat, and can be stored for  
considerably longer.  
- plastic clips  
- string or bag ties  
- freezer tape.  
– To prevent chops, steaks, cutlets or  
rolled meat from freezing together in  
solid blocks when packed, separate  
with a sheet of plastic freezer film.  
Freezer bags may also be sealed  
using home heat-sealing kits.  
– Do not season fresh foods or  
blanched vegetables before  
^ Make a note of the contents and the  
date of freezing on the packaging.  
freezing. Only season cooked food  
20  
 
Freezing and storing food  
Before placing food in the freezer  
Freezing large items  
^ When freezing more than 2 kg of  
fresh food, switch on the Super  
freeze function for some time before  
placing the food in the freezer (see  
"Super freeze").  
To freeze a large item such as a turkey  
or joint of meat, the glass cold plates  
between the freezer drawers can be  
removed. To do this:  
^ Remove the freezer drawers, and  
carefully slide out the glass cold  
plate you wish to remove.  
This also helps to prevent food that is  
already in the freezer from starting to  
defrost.  
Defrosting  
Placing food in the freezer  
Frozen food can be defrosted in  
different ways:  
Fresh food can be placed in any  
drawer for freezing, however it is  
preferable to use the upper drawers.  
Large quantities should be placed  
directly on the glass cold plates to  
freeze the food quickly. To do this first  
take out one or several freezer drawers.  
– in a microwave oven,  
– in the oven using the “Fan” or  
“Defrost” setting,  
– at room temperature,  
– in the refrigerator (the cold given off  
by the frozen food helps to keep  
other food cold),  
Each drawer and glass cold plate  
can take a maximum of 25 kg.  
^ Place the food flat in the base of the  
drawers or on the glass cold plates  
so that it freezes through to the core  
as quickly as possible.  
– in a steam oven.  
Poultry It is particularly important to  
observe food hygiene rules when  
defrosting poultry. Do not use the liquid  
from defrosted poultry. Pour it away  
and wash the container it was in, the  
sink and your hands. Danger of  
salmonella poisoning.  
^ Make sure that the packaging and  
containers are dry to prevent them  
sticking together when frozen.  
When freezing, make sure that food  
already frozen does not come into  
contact with fresh food being frozen  
as this could cause the frozen food  
to begin to defrost.  
Fruit should be defrosted at room  
temperature in its packaging, or in a  
covered bowl.  
Most vegetables can be cooked while  
still frozen. Just put straight into boiling  
water or hot fat. The cooking time is  
slightly less than that of fresh  
vegetables due to changes in the cell  
structure.  
21  
 
Freezing and storing food  
Cool pack  
Never re-freeze partially or fully  
defrosted food. Consume defrosted  
food as soon as possible as it will  
lose its nutritional value and spoil if  
left for too long. Defrosted food may  
only be re-frozen after it has been  
cooked.  
The cool pack prevents the  
temperature in the freezer rising too  
quickly in the event of a power cut.  
Place the cool pack in the upper  
drawer directly on top of food, or in the  
freezer tray to save space. The cool  
pack will be at its most effective after it  
has been in the freezer for approx. 24  
hours.  
Ice cubes  
If there is a power cut, place the cool  
pack directly on top of the frozen food  
in the upper drawer so that the food will  
be kept cold for as long as possible.  
When placing fresh food in the freezer,  
use the cool pack to separate the fresh  
food from the food which is already  
frozen so that the frozen food does not  
begin to thaw.  
^ Fill the ice tray three quarters full with  
water, and place it in the bottom of  
one of the drawers.  
^ Once frozen, use a blunt instrument,  
for example a spoon handle, to  
The cool pack can also be used in a  
cool bag to keep food or drinks cool for  
a short period of time.  
remove the ice tray from the freezer.  
^ Ice cubes can be removed easily  
from the tray by twisting the tray  
gently or by holding it under cold  
running water for a short while.  
Cooling drinks  
When cooling drinks quickly, make sure  
bottles are not left in the freezer for  
more than one hour, as they could  
burst.  
22  
 
Defrosting  
In normal use, ice and frost will form on To defrost  
the evaporator plates. If allowed to  
Carry out the defrosting procedure  
as quickly as possible if food has  
not been placed in another freezer.  
The longer the food is left out at  
room temperature, the faster it  
defrosts.  
accumulate, this will impair the  
efficiency of the freezer and increase  
the consumption of electricity.  
Do not scrape ice and frost off the  
evaporator plates as this can  
damage them and render the  
freezer unusable.  
^ Switch the appliance off.  
The freezer should be defrosted from  
time to time. It must be defrosted if a  
layer of ice approx. 5 mm thick has  
accumulated. It is best to defrost when  
only very little food or no food at all is  
left in the freezer.  
If the temperature display does not  
switch off, the safety lock is switched  
on.  
^ Unplug the appliance.  
^ Open the freezer door.  
To speed up defrosting, a bowl  
containing hot water (not boiling) can  
be placed in the appliance. Closing the  
door in this instance will help retain the  
warmth and speed up the defrosting  
process.  
Before defrosting  
^ Switch on the Super freeze function  
at least 4 hours before defrosting to  
ensure frozen food retains its cold  
reserve for longer when taken out of  
the freezer.  
^ Remove the frozen food from the  
freezer and place it in another  
freezer, or cool-box, or wrap it in  
several layers of newspaper or cloths  
and store in a cool place until the  
freezer is ready for use again.  
We do not recommend the use of  
hot air blowers such as hairdryers  
for defrosting your appliance.  
Never place electric heaters or  
candles in the appliance to defrost  
it. These can damage the plastic  
parts.  
^ Remove all the freezer drawers from  
the freezer.  
Do not use defrosting sprays, or  
de-icers as they could contain  
substances which could damage  
the plastic parts and which may  
cause a build up of gases and pose  
a danger to health.  
23  
 
Defrosting  
After defrosting  
^ Use a sponge or towel to soak up  
any water from defrosting still in the  
appliance.  
^ Clean the appliance and then dry it  
thoroughly.  
^ Close the appliance door, insert the  
plug in the socket and switch the  
appliance back on.  
^ Switch on the Super freeze function  
so that the freezer can cool down  
quickly. The SF indicator light will  
come on.  
^ Once the temperature in the freezer  
is sufficiently low, place the food  
back in the freezer drawers and put  
them back in the freezer.  
^ The Super freeze function can now  
be switched off.  
The SF indicator light will go out.  
24  
 
Cleaning and care  
^ A range of Miele branded cleaning  
agents including a microfibre  
Cleaning the outer casing, the  
interior and accessories  
"E-Cloth" is available from the Miele  
UK Spare Parts Department, or via  
Use warm water with a little washing-up  
liquid. Wash all accessories and  
drawers by hand only. Do not wash in a  
dishwasher.  
Never use cleaning agents  
containing abrasive substances  
such as sand, soda, acids or  
chemical solvents.  
^ After cleaning, wipe the outer casing,  
the interior and accessories with a  
damp cloth and dry with a soft cloth.  
Leave the door open to air the  
"Non-abrasive" cleaning agents are  
also unsuitable as they can cause  
matt areas to appear.  
appliance for a short while.  
Ventilation gaps  
Make sure that water cannot get into  
the electronic unit or into the  
ventilation gaps.  
^ The ventilation gaps should be  
cleaned regularly with a brush or  
vacuum cleaner. A build-up of dust  
will increase the energy consumption  
of the appliance.  
Do not use steam cleaning  
apparatus to clean the appliance.  
Steam could reach the electrical  
components and cause a short  
circuit.  
Door seal  
Do not use any oils or grease on the  
door seal. These will cause the seal  
to deteriorate and become porous  
over time.  
The data plate located inside the  
appliance must not be removed. It  
contains information which is  
required in the event of a service  
call.  
The door seal should be cleaned  
regularly with clean water and then  
wiped dry with a soft cloth.  
Before cleaning  
^ Switch the appliance off, switch off at  
the socket and remove the plug.  
^ Take any frozen food out of the  
appliance and store it in a cool place.  
^ Defrost the freezer.  
^ Take out any removable parts, e.g.  
shelves, for cleaning.  
25  
 
Cleaning and care  
Metal grille at the back of the  
appliance  
The metal grille at the back of the  
appliance (heat exchanger) should be  
dusted at least once a year. A build-up  
of dust will increase the energy  
consumption of the appliance.  
When cleaning the grille, make sure  
that the pipework and other  
components do not get broken or  
damaged in any way.  
After cleaning  
^ Close the appliance door, insert the  
plug in the socket and switch the  
appliance back on.  
^ Switch on the Super freeze function  
so that the appliance can cool down  
quickly.  
^ Once the temperature in the freezer  
has reached the required  
temperature, place the food back in  
the freezer drawers and put them  
back in the freezer.  
^ Switch off Super freeze by pressing  
the Super freeze button when the  
temperature in the freezer is a  
constant -18 °C or colder.  
The indicator light will go out.  
26  
 
Problem solving guide  
. . . the temperature inside the  
appliance is too low.  
Repairs to electrical appliances  
should only be carried out by a  
suitably qualified and competent  
person in strict accordance with  
current local and national safety  
regulations. Repairs and other work  
by unqualified persons could be  
dangerous. The manufacturer  
cannot be held liable for  
^ Select a warmer temperature.  
^ The Super freeze function is switched  
on. The indicator light SF is on.  
. . . the compressor is switching in  
too frequently and for too long.  
^ Check whether the ventilation gaps  
have been covered over or become  
dusty.  
unauthorised work.  
Some minor problems can be corrected  
without contacting Miele.  
^ Check whether the metal grille (heat  
exchanger) at the rear of the  
What to do if . . .  
appliance has become dusty.  
^ The door has been opened too  
frequently, or a large amount of fresh  
food has been put in at once for  
freezing.  
. . . the appliance does not get cool.  
^ Check whether the appliance has  
been switched on. The temperature  
display must be lit up.  
^ Check that the door has been closed  
properly.  
^ Check that the plug is correctly  
inserted into the socket and switched  
on.  
^ Check to see whether a thick layer of  
ice has built up in the freezer. If it  
has, then the freezer will need  
defrosting.  
^ Check that the fuse is not defective  
and that the mains fuse has not  
tripped. If it has, contact the Miele  
Service Department.  
. . . the door will not open because it  
has been opened and closed too  
many times in succession.  
This is not a fault. The suction caused  
by opening and closing the door is  
preventing the door from opening. Wait  
a few minutes and then try again. It  
should now open without force.  
27  
 
Problem solving guide  
. . . the alarm sounds and the  
temperature display flashes.  
^ Press the alarm button whilst "nA" is  
lit up in the display.  
The freezer is too warm, because  
The alarm will stop. The temperature  
display will show the warmest  
temperature recorded in the freezer  
during the power cut.  
– the door has been opened too  
frequently, or large amounts of fresh  
food have been put in at once for  
freezing.  
Depending on the temperature  
displayed, you should check the  
condition of food in the freezer. If food  
has defrosted or started to defrost,  
check that it is still safe to use, and if  
so, use it as quickly as possible.  
Defrosted food may only be re-frozen  
after it has been cooked.  
– the appliance has been switched off  
for an extended period, and has  
been switched on again.  
– the ventilation gaps are blocked.  
Once the problem has been resolved  
and the temperature inside the freezer  
is sufficiently cold, the alarm will stop  
and the temperature display will light  
up constantly.  
The warmest temperature will show in  
the display for about 1 minute. The  
display will then revert to showing the  
actual current temperature in the  
freezer.  
. . . bars light up in the temperature  
display.  
The display can be switched off  
manually by pressing the alarm off  
button.  
Check the temperature display about 6  
hours after switching on the appliance.  
The temperature will only show in the  
display once the temperature inside the . . . food has frozen together.  
appliance falls below 0 °C.  
Use a blunt instrument, e.g. a spoon  
handle or plastic scraper, to prise it  
. . . F1 to F5 show in the temperature  
apart carefully.  
display.  
There is a fault. Call the Service  
Department. A safety switch will  
maintain the temperature of the  
appliance as long as the door is kept  
shut.  
. . . . . . there is a thick layer of ice in  
the freezer.  
^ Check whether the door closes  
properly.  
^ Defrost and then clean the freezer.  
. . . the alarm sounds and "nA"  
Too thick a layer of ice reduces  
efficiency and increases energy  
consumption.  
appears in the temperature display.  
The temperature has risen too high at  
some point during the last couple of  
days because of a power cut.  
28  
 
Problem solving guide  
. . . the Super freeze indicator light  
does not light up, even though the  
appliance is working.  
^ The indicator light is defective. Call  
the Service Department.  
. . . you cannot switch the appliance  
off.  
The safety lock has been activated.  
If you still cannot remedy the fault  
having followed these suggestions,  
please contact the Miele Service  
Department.  
To prevent unnecessary loss of  
temperature it is advisable not to  
open the door while waiting for the  
appliance to be serviced.  
29  
 
Noises  
Normal noises  
What causes them  
Brrrrr...  
Humming noise made by the motor (compressor). This noise can  
get louder for brief periods when the motor is switching on.  
Blubb, blubb....  
Click....  
A gurgling noise can be heard when coolant is circulating  
through the pipes.  
Clicking sounds are made when the thermostat switches the  
motor on and off.  
Sssrrrrr....  
On multi-zone and frost-free appliances you can sometimes just  
hear the movement of air circulating inside the appliance.  
Remember that the noise of the compressor and the coolant circulating in the  
system is unavoidable.  
Noises that you can  
easily rectify  
What causes them, and what can you do about  
them?  
Rattling, vibrating  
The appliance is uneven: Realign the appliance using a spirit  
level, by raising or lowering the screw feet underneath the  
appliance.  
The appliance is touching another appliance or piece of  
furniture: Move it away.  
Drawers, baskets or shelves are unstable or sticking: Check  
all removable items and refit them correctly.  
Are any bottles or containers unstable or knocking against  
each other? Separate them.  
The transport cable clips are hanging loose at the back of  
the appliance: Remove the clips.  
30  
 
After Sales / Guarantee  
In the event of a fault which you cannot  
correct yourself, or if the appliance is  
under guarantee, please contact:  
– your Miele Dealer or Chartered Agent  
or  
– the Miele Service Department  
(see back cover for contact details).  
When contacting your Dealer/Chartered  
Agent or Miele, please quote the model  
and serial number of your appliance.  
This information is given on the data  
plate inside your appliance.  
Please note that telephone calls may  
be monitored and recorded for  
training purposes.  
Guarantee  
For information on the appliance  
guarantee specific to your country  
please contact Miele. See back cover  
for contact details.  
In the U.K. your appliance is  
guaranteed for 2 years from the date of  
delivery. However, you must activate  
your cover by calling 08706 080028 or  
31  
 
Electrical connection  
Electrical connection U.K.  
Non-rewireable plugs (BS 1363)  
All electrical work should be carried out The fuse cover must be re-fitted when  
by a suitably qualified and competent changing the fuse, and if the fuse cover  
person in strict accordance with current is lost, the plug must not be used until a  
local and national safety (BS 7671 in  
the UK).  
suitable replacement is obtained. The  
colour of the correct replacement cover  
is that of the coloured insert in the base  
of the plug, or the colour that is  
embossed in words in the base of the  
plug (as applicable to the design of the  
plug fitted).  
The appliance is supplied with a mains  
cable and moulded plug ready for  
connection to an a.c. single phase  
220-240 V 50 Hz supply.  
The voltage and frequency are given on  
the data plate. Please ensure that these  
match the household mains supply. The  
fuse rating is quoted on the plug.  
Replacement fuses should be ASTA  
approved to BS 1362 and have the  
correct rating. Replacement fuses and  
fuse covers may be purchased from  
your local electrical supplier.  
Connection should be made via a  
suitable switched socket which is easily  
accessible. For extra safety it is  
advisable to install a suitable residual  
current device (RCD).  
WARNING  
THIS APPLIANCE MUST BE  
EARTHED  
Do not connect the appliance to the  
mains electricity supply by an extension  
lead. Extension leads do not guarantee  
the required safety of the appliance  
(e.g. danger of overheating).  
The appliance must not be connected  
to an inverter and must not be used  
with a plug adapter as these can cause  
damage to the appliance’s electronic  
unit.  
32  
 
Installation  
Do not place any appliance which  
gives off heat, such as a toaster or  
microwave oven, on top of this  
appliance, as this would increase  
the appliance's energy  
Climate range  
Ambient room  
temperature  
SN  
N
+ 10 to +32 °C  
+16 to +32 °C  
+16 to +38 °C  
+16 to +43 °C  
+10 to +38 °C  
+10 to +43 °C  
ST  
T
consumption.  
SN-ST  
SN-T  
This appliance must not be installed  
directly next to another refrigerator  
or freezer.  
The appliance will function perfectly  
down to an ambient temperature of  
+5 °C.  
It does not have side-wall heating,  
so installation next to another  
refrigerator or freezer could cause a  
build-up of condensation between  
them.  
Ventilation  
Air at the back of the appliance gets  
warm. To ensure sufficient ventilation,  
the ventilation gaps must not be  
covered over. The air inlet and outlet  
must not be covered or blocked in any  
way. They should be dusted on a  
regular basis.  
Further information is available from  
your dealer.  
Location  
This appliance should be installed in a  
dry, well-ventilated room. It should not  
be installed where it is exposed to  
direct sunlight or directly adjacent to a  
heat-producing appliance such as an  
oven or a radiator. The room  
Installation  
^ Remove the cable clip from the back  
of the appliance.  
^ Check that all parts at the back of the  
appliance are unhindered. Carefully  
remove any hindrance.  
temperature should not go above or  
below the climate range for which the  
appliance is designed. The higher the  
ambient temperature of the room, the  
more energy the appliance requires to  
operate.  
^ Carefully push the appliance into  
position  
^ with the back against the wall.  
Climate range  
The appliance is designed for use  
within certain climate ranges (ambient  
temperatures), and should not be used  
outside this range. The climate range of  
the appliance is stated on the data  
plate inside the appliance.  
33  
 
Installation  
Aligning the appliance  
^ To align the appliance, adjust the feet  
using the spanner supplied.  
34  
 
Installation  
Appliance dimensions  
A
B
C
F 12020 S  
850 mm  
600 mm  
624 mm  
35  
 
Changing the door hinging  
The appliance is supplied right hand  
hinged. If left hand door hinging is  
required, follow the instructions below.  
^ Remove cover c and use it to cover  
the now empty holes on the opposite  
side.  
^ Close the door.  
^ Use the spanner supplied to unscrew  
upper hinge pin d and refit it on the  
other side.  
^ Take care not to lose the washer.  
^ Unscrew lower hinge bracket a, and  
remove.  
^ Then lift the door down and off.  
^ Fit the appliance door onto upper  
hinge pin d and then close the  
appliance door.  
^ Take hinge pin b out of hinge  
bracket a, then refit in the other hole  
of the hinge bracket. (Use the  
spanner supplied to unscrew and  
refit the hinge pin).  
^ Screw hinge bracket a into the lower  
door bearing.  
^ Use the long slots in the hinge  
bracket to align the door. Make sure  
you have tightened all screws  
properly.  
36  
 
Changing the door hinging  
Changing over the door handle  
^ Turn the handle 180° and fit to the  
opposite side.  
^ Carefully remove cover a and  
stoppers b from the sides using a  
flatheaded screwdriver.  
^ First screw it at the side and then in  
the middle g.  
^ Push cover c to the left by placing a  
suitable wooden or plastic tool d in  
the groove on the right hand side.  
^ In the same way, replace cover a  
and stoppers b on the opposite  
side.  
^ Carefully remove cover c.  
^ Replace centre cover c by clipping  
it in first on the left and then on the  
right hand side.  
Be careful not to let the tool slip,  
causing damage to the appliance.  
^ Loosen screws e on the handle side  
and in the middle, and remove  
handle f.  
37  
 
38  
 
39  
 
Alteration rights reserved / 1308  
F 12020 S  
M.-Nr. 07 297 230 / 01  
 

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