Black Box Network Router phone line sharing device User Manual

TL500A
Phone Line Sharing Device Programming Manual  
Out-of-band network switch and call router—  
eliminate up to four phone lines.  
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)  
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax  
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PA 15055-1018 • Web site: www.blackbox.com • E-mail: [email protected]  
Customer  
Support  
Information  
 
FCC and IC RFI Statements/NOM Statement  
FEDERAL COMMUNICATIONS COMMISSION AND  
INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS  
This equipment generates, uses, and can radiate radio-frequency energy,  
and if not installed and used properly, that is, in strict accordance with the  
manufacturer’s instructions, may cause interference to radio communication.  
It has been tested and found to comply with the limits for a Class A computing  
device in accordance with the specifications in Subpart B of Part 15 of FCC rules,  
which are designed to provide reasonable protection against such interference  
when the equipment is operated in a commercial environment. Operation of  
this equipment in a residential area is likely to cause interference, in which case  
the user at his own expense will be required to take whatever measures may be  
necessary to correct the interference.  
Changes or modifications not expressly approved by the party responsible  
for compliance could void the user’s authority to operate the equipment.  
This digital apparatus does not exceed the Class A limits for radio noise  
emission from digital apparatus set out in the Radio Interference Regulation  
of Industry Canada.  
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les  
limites applicables aux appareils numériques de la classe A prescrites dans le  
Règlement sur le brouillage radioélectrique publié par Industrie Canada.  
Normas Oficiales Mexicanas (NOM)  
Electrical Safety Statement  
INSTRUCCIONES DE SEGURIDAD  
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes  
de que el aparato eléctrico sea operado.  
2. Las instrucciones de seguridad y operación deberán ser guardadas para  
referencia futura.  
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de  
operación deben ser respetadas.  
4. Todas las instrucciones de operación y uso deben ser seguidas.  
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NOM Statement  
5. El aparato eléctrico no deberá ser usado cerca del aguapor ejemplo,  
cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca,  
etc.  
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales  
que sean recomendados por el fabricante.  
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea  
recomendado por el fabricante.  
8. ServicioEl usuario no debe intentar dar servicio al equipo eléctrico más allá  
lo descrito en las instrucciones de operación. Todo otro servicio deberá ser  
referido a personal de servicio calificado.  
9. El aparato eléctrico debe ser situado de tal manera que su posición no  
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,  
alfombra o superficie similar puede bloquea la ventilación, no se debe  
colocar en libreros o gabinetes que impidan el flujo de aire por los orificios  
de ventilación.  
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor  
como radiadores, registros de calor, estufas u otros aparatos (incluyendo  
amplificadores) que producen calor.  
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo  
del tipo descrito en el instructivo de operación, o como se indique en el  
aparato.  
12. Precaución debe ser tomada de tal manera que la tierra fisica y la  
polarización del equipo no sea eliminada.  
13. Los cables de la fuente de poder deben ser guiados de tal manera que no  
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,  
poniendo particular atención a los contactos y receptáculos donde salen  
del aparato.  
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las  
recomendaciones del fabricante.  
15. En caso de existir, una antena externa deberá ser localizada lejos de las  
lineas de energia.  
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea  
usado por un largo periodo de tiempo.  
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NOM Statement  
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean  
derramados sobre la cubierta u orificios de ventilación.  
18. Servicio por personal calificado deberá ser provisto cuando:  
A: El cable de poder o el contacto ha sido dañado; u  
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o  
C: El aparato ha sido expuesto a la lluvia; o  
D: El aparato parece no operar normalmente o muestra un cambio en su  
desempeño; o  
E: El aparato ha sido tirado o su cubierta ha sido dañada.  
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Table of Contents  
Table of Contents  
1. Specifications ....................................................................................................7  
2. Overview...........................................................................................................8  
3. TL500A 2.0 General Operation.........................................................................8  
4. TL500A Program Registers................................................................................9  
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Chapter 1: Specifications  
1. Specifications  
Technical Specifications  
Power  
110125 VAC, 50–60 Hz,  
2.5 Watts (idle),  
4 Watts (ringing).  
REN 1.1B  
Dimensions  
1.5"H x 6.25"W x 9.5"D (3.8 x 15.9 x 24.1 cm)  
2 Years  
Warranty  
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Chapter 2: Overview/Chapter 3: TL500A 2.0 General Operation  
2. Overview  
The TL500A can be easily tailored to fit the needs of individual organizations or  
departments. A wide variety of remote site information systems can be accessed,  
and with its register programs, the system functions can be configured to meet  
the specifications of both calling and receiving modems and long distance  
switching time. By using programmable security codes (up to seven digits),  
35 million possible combinations of codes prevent unauthorized access to the  
data devices.  
3. TL500A 2.0 General Operation  
The TL500A's routing function is based on DTMF tone detection. When a call is  
placed to the remote location, the TL500A detects the phone company's ringing  
voltage, goes off hook (answers), and begins a preliminary screening process.  
During this time, the TL500A is looking for CNG and DTMF tone-based routing  
instructions. For instance, if the TL500A hears the industry standard CNG tone  
generated by a calling fax, the call is immediately and automatically routed to the  
connected fax machine without disturbing the receiving party, ringing attached  
phones, or  
ringing other attached devices.  
Each device port of the TL500A has its own DTMF security code that can be used  
to protect any devices connected to the ports from unauthorized access. Each  
separate security code can be programmed to any number up to seven digits,  
including the * and # characters found on the telephone key pad. During an  
incoming call, if the TL500A detects the DTMF access code for a device port, the  
call is automatically routed to the correct device.  
In the absence of fax tones or security codes, the TL500A begins to ring  
the call through to its default port (Device 1).  
Outgoing calls can be placed from any device port as if it were attached to a  
dedicated line. Only one device at a time can actively use the telephone line.  
When the line is in use by one device, other devices attempting to access the line  
for an outgoing call will receive a busy signal. With special programming, this  
feature can be overridden in an emergency situation where an outgoing call must  
be placed quickly. (Reference Register 07 & 08 on page 11).  
7-Segment Display— Displays the number of the Device Port in use or being  
addressed. Also will display register values when reading values from memory.  
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Chapter 4: TL500A Program Registers  
4. TL500A Program Registers  
The TL500A has been designed to perform several operations that are integral to  
the proper function of your total communications system. The operations are  
controlled by programmable information that is stored in files called “registers.”  
Each register contains enough memory to hold factory preset default values  
and “custom” values that allow the TL500A to operate to your specifications.  
The following is a short description of each register function, program capacity,  
and factory preset default values.  
REGISTER 01 — Mode Flags  
This register controls eight features or operating modes performed by the  
TL500A. Each “flag” or feature can be turned on/off and is programmed as a  
string of bit information. Zero (0) denotes “off” and one (1) denotes “on.”  
NOTE: When programming this register, you must enter all Flag (Bit) values.  
The Mode Flags are factory preset to the following:  
Register 01 — Mode Flags  
Flag  
Function  
Value  
Description  
Flag 1 (Bit 7) Caller ID Store and  
Forward  
1 (on)  
CID will be captured when unit  
answers. CID data will be sent  
one time, after the first ring,  
when a device port is  
addressed.  
Flag 2 (Bit 6) Fax Tone Detect to  
Device 2  
1 (on)  
If fax tone is detected, call will  
be transferred to device 2.  
Flag 3 (Bit 5) Night Watch Mode 0 (off)  
Allows calls to automatically be  
transferred to the specified  
port if not answered within a  
certain number of rings.  
Flag 4 (Bit 4) Additional Detect  
Time  
0 (off)  
0 (off)  
Increases the time in which  
tones can be detected before  
ringing the default port by 4  
seconds.  
Flag 5 (Bit 3) Protected Hook  
Flash  
For any KSU that does not  
allow DTMF once a call is  
answered.  
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Chapter 4: TL500A Program Registers  
Register 01 — Mode Flags  
(Continued from previous page)  
Flag  
Function  
Value  
Description  
Flag 6 (Bit 2) Busy Signal  
1 (on)  
Determines if a device trying to  
access the line when the line is  
already in use will hear a busy  
tone or dead air.  
Flag 7 (Bit 1) Enable Multi-Port  
Polling  
0 (off)  
Allows transfer to another  
device when communication  
with the first device addressed  
is complete.  
Flag 8 (Bit 0) Night Watch Mode 0 (off)  
to Device 3  
Determines if night watch  
transfers are transferred to  
device 3. (Default night watch  
port is device 2.)  
The operation modes (flags) can be programmed to meet the specifications that  
your system requires to function optimally.  
REGISTER 02 — Cadence On Time  
This register can range from 1 to 6 in one-half seconds and controls the amount  
of “ring” time in the ring cadence. Factory preset to 4 (2 seconds).  
REGISTER 03 — Cadence Off Time  
This register can range from 1 to 15 in one-half seconds and controls the length  
of silent time between each ring. Factory preset to 8 (4 seconds).  
REGISTER 04 — Maximum Number of Rings to a Device  
This register can range from 1 to 99 and controls the amount of rings sent to a  
device port. Factory preset to 8 rings.  
REGISTER 05 — Night Watch Mode Trip Rings  
This register contains the number of rings that are required to trip the Night  
Watch Mode function. After an incoming call has been screened, the number of  
rings to the phone port are counted, and if the phone is not answered in “X”  
rings, this call and all future calls will be diverted to the Device port 2. This register  
can range from 1 to 15. Factory preset is 5 rings.  
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Chapter 4: TL500A Program Registers  
REGISTER 06 — Night Watch Mode Rings  
This Register contains the number of rings to the phone device port after Night  
Watch Mode (Register 05) has been activated. This number is usually less than  
register 05 but can range from 1 to 15. Factory preset is 2 rings.  
REGISTER 07 — Emergency Barge In  
This register contains the mask that determines if Devices 1, 2, 3, and 4 can barge  
in and gain access to the telephone line by going off-hook during a call. The four  
mask bits can be set to any combination of values, allowing all, some, or none of  
Devices 1 through 4 access to the line during an emergency or to just have  
priority.  
NOTE: When programming this register, you must enter all Flag (Bit) values. The  
flags are preset to the following:  
Flag 1 (Bit 3) Device 4 Barge-in Mask 0 (off)  
Flag 2 (Bit 2) Device 3 Barge-in Mask 0 (off)  
Flag 3 (Bit 1) Device 2 Barge-in Mask 0 (off)  
Flag 4 (Bit 0) Device 1 Barge-in Mask 0 (off)  
Register 8 must also be set to a positive number to activate barge-in.  
REGISTER 08 — Barge-In Time  
This register contains the amount of time that a telephone receiver must be held  
off-hook to “barge-in” on a call. The range of this register is 0 (off) to 15 with a  
2-second multiplier for each digit. Factory preset to 0 (off).  
REGISTER 09 — Security Programming Time Window  
This register contains the number of minutes that the TL500A will accept the  
programming code once power has been applied to the unit. The range of  
this register is 0 to 15. Factory preset to 0 (allows programming at all times).  
REGISTER 10 — Seizure Time  
This register contains the maximum number of seconds the TL500A will hold  
the phone line, during a multiple polling sequence after a device has been  
disconnected. This register ranges from 10 to 99. Factory preset to 25 (no ring  
back is provided to caller during this time).  
NOTE: TL500A-9 uses Registers 1–15 plus 26–29, TL500A-5 uses Registers 11–15,  
and TL500A-3 uses Registers 11–13 only for Device Codes.  
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Chapter 4: TL500A Program Registers  
REGISTER 11 — Security Access Code for Device Port 1  
Contains the security access code for device port 1. This register holds up to  
7 digits ranging from 0 to 9, * and #. Factory preset to 11.  
REGISTER 12 — Security Access Code for Device Port 2  
Contains the security access code for device port 2. This register holds up to  
7 digits ranging from 0 to 9, * and #. Factory preset to 22.  
REGISTER 13 — Security Access Code for Device Port 3  
Contains the security access code for device port 3. This register holds up to  
7 digits ranging from 0 to 9, and #. Factory preset to 33.  
REGISTER 14 — Security Access Code for Device Port 4  
Contains the security access code for device port 4. This register holds up to  
7 digits ranging from 0 to 9, and #. Factory preset to 44.  
REGISTER 15 — Security Access Code for Device Port 5  
Contains the security access code for device port 5. This register holds up to  
7 digits ranging from 0 to 9, * and #. Factory preset to 55.  
REGISTER 16 — Multiple Polling Code  
This register contains the multiple polling code (MPC). The MPC should be placed  
at the beginning or end of a security access code. After a device has completed its  
communication and if the correct MPC is detected, the TL500A will seize the line.  
This process allows multiple polling with one call. The register must contain two  
digits. Factory preset to ##.  
REGISTER 26 — Security Access Code for Device Port 6  
Contains the security access code for device port 6. This register holds up to 7  
digits ranging from 0 to 9, * and #. Factory preset to 66.  
REGISTER 27 — Security Access Code for Device Port 7  
Contains the security access code for device port 7. This register holds up to 7  
digits ranging from 0 to 9, * and #. Factory preset to 77.  
REGISTER 28 — Security Access Code for Device Port 8  
Contains the security access code for device port 8. This register holds up to 7  
digits ranging from 0 to 9, * and #. Factory preset to 88.  
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Chapter 4: TL500A Program Registers  
REGISTER 29 — Security Access Code for Device Port 9  
Contains the security access code for device port 9. This register holds up to  
7 digits ranging from 0 to 9, * and #. Factory preset to 99.  
WARNING: For registers 11 through 15 or 26 through 29, DO NOT program any  
of the security access codes to segments of the programming code (**7764#).  
TO ENTER PROGRAMMING MODE  
To enter programming mode, pick up the receiver of the phone that is plugged  
into device port 1 and dial **7764#. After dialing the string, three quick, high  
beeps should be heard. This affirms entry into the programming menu.  
To program individual registers, press the register number you wish to program  
and the desired digits immediately in a contiguous string (as an example: 023 to  
set register 02 to a value of 3). If an error in entry is detected, a single low pitch  
beep will be heard followed by a short space, then three quick, high beeps. The  
three quick high beeps tell you to proceed.  
TO RESET ALL REGISTER VALUES TO FACTORY PRESET  
Press 60 while in programming mode to reset all registers to factory defaults.  
TO READ VALUES FROM MEMORY  
To read all values, press 99 on your telephone key pad. To read the value of a  
single register, press * and the two-digit register number.  
TO WRITE PROGRAMS TO MEMORY  
Press 80 on your telephone key pad. This should always be done when you  
are satisfied with the information you have programmed.  
TO EXIT PROGRAMMING MODE  
Press 90 on your telephone key pad.  
IMPORTANT: The TL500A MUST be the first device on the phone to ensure  
accurate routing. In a rollover sequence, install the TL500A on the last line  
of rollover.  
NOTE: Device port #2 is the default fax port (can be used as a modem port).  
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NOTES  
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NOTES  
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© Copyright 2013. Black Box Corporation. All rights reserved. Black Box® and the Double Diamond logo  
are registered trademarks of BB Technologies, Inc. Any third-party trademarks appearing in this manual  
are acknowledged to be the property of their respective owners.  
TL500A, version 2  
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